MASSACHUSETTS

DIGITAL GOVERNMENT SUMMIT

BIG DATA AND MEANINGFUL ANALYTICS

Speakers:
Kay Meyer
Neal Fishman

KAY MEYER

Principal Industry Consultant

SAS State and Local Government
Former Director of NC Government Data Analytics Center
Over 18 years in state government solution development and implementations
kay.meyer@sas.com
(919) 531-2098

SAS
IBM

How Analytics Can Help

Governments Crack Down on
Disabled Parking Fraud

Governments Must Manage Analytics at

the Enterprise Level, NASCIO Paper Says

Big Data, Analytics and a

New Era of Efficiency in
Government

7 Big Data
Solutions Try to
Reshape
Healthcare

Can Data Analytics Reduce Infant Mortality?

Public Agencies Use

Business Analytics to
Improve Performance and
Boost Transparency

States Use Data

to Target Identity
Thieves
With Big Data Comes
Bigger Goals

DRIVING FORCES

Transparency and accountability

Knowledge

Efficiency and effectiveness

Reduction of fraud and compliance issues

Improved public safety and well-being

Improved citizen experience

Evidence based policy decision

Information

Dat

Dat

HOW TO APPROACH MEANINGFUL ANALYTICS?

Foster interagency collaboration among and between the branches

of governments and their sub-units
Establish standards to improve data sharing, quality and
consistency
Facilitate identification of technologies and tool-sets
Build competencies to improve efficiency and effectiveness in
enterprise business intelligence efforts and helps prioritize BI
project implementation

CASE STUDY

Recognized the need to leverage the States data assets as strategic information
to make better informed business decisions
Established a statewide data integration initiative
Created a strategic plan for data integration
Communities of interest
Phased implementation
Common technology and toolset

CRIMINAL JUSTICE LAW ENFORCEMENT AUTOMATED DATA SERVICES (CJLEADS)

BUSINESS ISSUE

Lack of criminal justice data sharing was highlighted by the murders of two NC colleges students
Disparate, siloed criminal systems inhibited timely access to comprehensive offender information

SOLUTION

Enterprise criminal justice information system that provides

Offender search of comprehensive offender information via a single application

Offender watch list capability to alert criminal justice professionals to changes in offender status

RESULTS

CJLEADS serves more than 27,000 criminal justice professionals throughout NC including 12 State agencies, more
than 500 local agencies and 14 federal agencies
Enterprise data integration provides comprehensive profile of offenders that is timely, accurate, and reliable
Time-sensitive data can be accessed real-time via web services
System and role-based security ensures compliance with data governance requirements
Estimated time savings by using CJLEADS is more than $20 million annually

OFFENDER
SEARCH

OAK STREET, DURHAM, NC 27707

OFFENDER
SUMMARY
SCREEN

OFFENDER
WATCHLIST
AND
ALERTS

OFFENDER
TIMELINE

FRAUD, RISK AND COMPLIANCE ANALYSIS

OBJECTIVES

To develop analytics to identify and prioritize alerts about potential fraud, waste or compliance issues
To provide comprehensive information to support investigation and resolution of alerts
To provide social network analysis to visually demonstrate relationships between key entities associated
with a case

CURRENT EFFORTS

Fraud project - Division of Employment Security

Unemployment insurance employer tax compliance and fictitious employer analysis
Unemployment insurance benefit payment analysis

Compliance project NC Industrial Commission

Workers Compensation Insurance Compliance

FRAUD ANALYSIS

Database
Searches

Business
Rules
Anomaly
Detection
Hybrid
Detection
Engine
Predictive
Models

FRAUD ALERTS

Text
Mining

Social
Network
Analysis

ALERT DETAILS

RELATIONSHIP ANALYSIS

ACTIONABLE ANALYTICS

Automated fraud detection and case prioritization

Proactive risk scoring and alerting
Real-time analysis
Cyber analytics
Adult and juvenile justice reform

NEAL FISHMAN

Program Director, Data Based Pathology

IBM Analytics Public Sector
Sr. Certified IT Architect IBM
Distinguished Chief/Lead IT Architect Open Group

Author of several books including

Viral Data in SOA and
Enterprise Architecture Using the Zachman Framework

nfishman@us.ibm.com
(646) 457-0798

Nowadays, of course,
I wont even get out of bed
if its less than a petabyte.

The Anatomy
of Analytics

Circulatory
System

Nervous
System

Respiratory
System

Digestive
System

Skeletal
System

Muscular
System

SITUATIONAL
AWARENESS

SPATIAL
PROTAGONIST
CENTRIC

INTERACTION

TEMPORAL

COGNITIVE

PRESCRIPTIVE

INSIGHT

WHAT

HINDSIGHT

WHEN

WHO

WHY

WHERE

HOW

GLASS

FORESIGHT

PREDICTIVE

SENSOR

DESCRIPTIVE

TEXT

IMAGE

GRAPHIC

AUDIO

Essex
Franklin
Middlesex
Hampshire

Suffolk

Worcester

Berkshire
Hampden

Norfolk

Bristol

Plymouth
Barnstable

Nantucket
Dukes

Dukes County
Note: Cities appear in all capital letters. Towns are in upper/lower case letters.
City or Town

2000

2010

% Change

Aquinnah

344

311

-9.59

Chilmark

843

866

2.73

3,779

4,067

7.62

86

75

-12.79

Oak Bluffs

3,713

4,527

21.92

Tisbury

3,755

3,949

5.17

West Tisbury

2,467

2,740

11.07

Edgartown
Gosnold

sec.state.ma.us/sec/census/index.htm

Gosnold, Massachusetts
From Wikipedia, the free encyclopedia

Gosnold is a town that encompasses the Elizabeth Islands in Dukes County,

Massachusetts, United States. At the 2010 census, the town population was 52,
[1] the

least populous town in Massachusetts.[2] Most of the residents live in the

village of Cuttyhunk, while most of the land in the town is owned by the
Forbes family.

Subject

Estimate

Margin of Error

Percent

Margin of Error

198

+/- 77

101
97

+/- 42

51.0 %

+/- 11.7

+/- 47

49.0 %

+/- 11.7

SEX and AGE

Total Population
Male
Female

Under 5

+/- 6

1.5 %

+/- 3.3

5-to-9

+/- 127

0.0 %

+/- 17.2

10-to-14

2.0 %

+/- 2.8

15-to-19

0.0 %

+/- 17.2

20-to-24

27

13.6 %

+/- 10.5

25-to-34

11

5.6 %

+/- 5.7

35-to-44

21

10.6 %

+/- 8.8

45-to-54

15

7.6 %

+/- 6.6

55-to-64

22

11.1 %

+/- 7.1

60-to-64

26

1.1 %

+/- 12.3

65-to-74

53

26.8 %

+/- 16.0

75-to-84

11

5.6 %

+/- 4.5

Over 85

2.5 %

+/- 2.7

Median Age

What can be
done technically

58.8

What an agency
would like to do

Ethical
position

What can be
done legally

Context
Consent and Choice
Reasonable
Substantiated
Owned
Fair
Considered
Access
Accountable

Dissemination

Aggregation

Filtration

Relevancy

Usefulness

Analytics

Validation

Collection

Juvenile

Justice

SOCIAL SERVICES

SASHA DOE
22 YORKSHIRE TERRACE
APT. 15B
SOCIAL SERVICES

ALEXANDER DOE
22 YORKSHIRE TERRACE
APT. 5F

nytimes.com/2015/10/06/us/publisher-promises-revisions-after-textbook-refers-to-african-slaves-as-workers.html

[T]he Texas textbooks employ all the principles of good, strong, clear writing when talking about
the upside of slavery. But when writing about the brutality of slavery, the writers use all the tricks
of obfuscation. You can see all this at play in the following passage from a textbook, published by
Houghton Mifflin Harcourt, called Texas United States History:

Some slaves reported that their masters treated them

kindly. To protect their investment, some slaveholders
provided adequate food and clothing for their slaves.
However, severe treatment was very common.
Whippings, brandings, and even worse torture were all
part of American slavery.

nytimes.com/2015/10/22/opinion/how-texas-teaches-history.html

familyinequality.wordpress.com/

Scene Size-up
Descriptive
Initial Assessment
Substantiated
Focused History and
Physical Exam
Predictive
Rapid Assessment
Surmised
Trauma / Medical
Focused History and
Prescriptive
Physical Exam
Actionable
Trauma / Medical
Detailed Physical
Cognitive
Exam
Interactive
Ongoing Assessment

THANK YOU
QUESTIONS ?

Kay Meyer
kay.meyer@sas.com
(919) 531-2098

Neal Fishman
nfishman@us.ibm.com
(646) 457-0798