Liaison between processes in a Company

Provide stable process to Production

Communication

Provide easy understanding and useful

procedures and work instructions

Provide financial support for Production

Request explanation for every
exceeded budget from all
departments, in our case Production

Engineering

Finance

Provide CNC programs for each product

and each revision
Provide a tracking history with process
problems and solving for each problem

Work with the other departments to

sustain Production

Work with the other departments to

sustain Production
Continuous improvement

Problem Solving

Provide easy understanding and useful

procedure - SIP
Inform production of every complain
received from customer

Provide people to Production, from

quantity point of view and personnel
quality point of view

Secure production of good parts

Provide specific training at a certain
frequency to operators

Production

Quality

Provide a catalogue of defects for every

product in each and every process stage

HR

Work with the other departments

to sustain Production

Result Focus

Innovate - new ideas

Provide specific training, in this case

for production personnel

Work with the other departments to

sustain Production

Team Spirit

Provide all consumables needed in

production (eg. coolant, oils, filters...)

Provide delivery of spare parts in time

Provide a check list to production to

maintain machines in a good functioning

Provide good and reliable suppliers portfolio

Provide in time and a real achievable
production plan
Work with the other departments
to sustain Production

SCM

Provide good and reliable machine condition

Maintenance

Secure a corrective and preventive

maintenance plan
Ready for any intervention at the
machine in real time
Work with the other departments to
sustain Production

Liaison between processes in a Company

System

In every department it is required to be defined a system

Rules and procedures that need to be followed/respected
Only if the rules are followed/respected there can be an
improvement of the system
The system is helping us achieving better results and it is a
set of tools for long term developing

FALU Quality Team

FALU Maintenance Team

Build the System

FALU Quality Team has to have efficient and

clear inspection procedures

FALU Maintenance Team has to have a preventive

maintenance plan for every equipment

FALU Quality Team has to release temporary notifications

every time it is necessary

FALU Maintenance Team has to take action for any

maintenance problem at the equipments, in order to
reduce the downtime

FALU Quality Team has to update the other departments if

there are new requirements from the customer

FALU Maintenance Team has to have spare parts and

personel on every shift

FALU Quality Team has to offer adequate

and calibrated inspection gauges and
equipments

FALU Maintenance Team has to analyze the feedback

received from production, verify and take actions

FALU Quality Team has to offer yield data for current production
Team Work

FALU Production Team

FALU Production Team need to give

feedback to other FALU departments
for any implementation that was done
in the production (instruction, process
change etc.)

FALU Trainings & KPI

(Departments & HR)

FALU Engineering Team

FALU need to have a developing plan for

each position

FALU Engineering Team has to have efficient and

clear working procedures

FALU Department Responsibles & HR need to set up certain

trainings and a budget for trainings

FALU Engineering Team has to establish a stable

and reliable manufacturing process

FALU Department Responsibles & HR have to set up JD's

and KPI's for every position

FALU Engineering Team has to be focus on

continuous improvement process

FALU Departments & HR have to analyze the feedback

received from production, verify and take actions

FALU Engineering Team has to analyze the feedback

received from production, verify and take actions

Liaison between processes in a Company

The system will work properly if there is a synergy between

departments
Each department has to play him part in the system
In case of a problem, all the departments need to be
involved for solving it
Results are faster and better achieved in a synergy
system functioning

FALU Engineering Team

FALU Quality Team

FALU Quality Team has to have offer real

data of defects in order to be analyzed by
Engineering Team

Resources

FALU Engineering Team has to find good/long term

engineering solutions for recurrence problems in
production
FALU Engineering Team has to be focus on continuous
improvement process

FALU Quality Team has to offer yield

data for current production

FALU Engineering Team has to analyze the

feedback received from production, verify and
take actions

Tools

Mechanisms

FALU Production Team

All FALU departments need to attend

the meetings in order to give support
for production problems