AM

AM PILLAR
PILLAR -- TAGS
TAGS STANDARD
STANDARD GRA
GRA

How to use the tool:

1. AM and PM pillars define the Tag process for each of
the 3 Tag types: SHE, Maintenance, and Operator Tags
2. Define the reporting frequency, minimum to be done
weekly to ensure proper process management and
monthly for pillar reporting.
3. Assign clear responsibilities for tracking and reporting.
4. Define the scope i.e. model machine, model line, total
factory of the Tag process.
5. Start tracking and generate the weekly and monthly
reports.
6. Use the Tags standard graphs to prioritize activities,
course correct, track results and celebrate your
succeses.

STANDARD
STANDARD GRAPH
GRAPH TOOL
TOOL

LINKS

Tags data collection

matrix

Monthly data collection

Tag graphs
Revision 1

Tags

The Tags data collection matrix shows the following elements:

1. The information that needs to be tracked to calculate each of the Tags KAI graphs
2. The recommended AM step where we need to start collecting the information and reporting the
3. The minimum frequency at which the data should be tracked to be able to see trends and apply
4. In general the Tags will start at the pilot machine level and then expand quickly into the full fact
5. It is recommended to track the Maintenance and SHE - PM related Tags in the existing Computer
#

Data collection item

1 Maintenance tags completion rate - cumulative

1.1 Maintenance tags open - cumulative
1.2 Maintenance tags closed - cumulative
1.3 Maintenance tags open
1.4 Maintenance tags closed
1.5 Maintenance tags resolution time - average
2 SHE tags completion rate - PM related cumulative
2.1 SHE tags open - PM related cumulative
2.2 SHE tags closed - PM related cumulative
2.3 SHE tags open - PM related
2.4 SHE tags closed - PM related
2.5 SHE tags resolution time average - PM related
3 Operator tags completion rate - cumulative
3.1 Operator tags open - cumulative
3.2 Operator tags closed - cumulative
3.3 Operator tags open
3.4 Operator tags closed
3.5 Operator tags resolution time - average
4.0 SHE tags completion rate - AM related cumulative
4.1 SHE tags open - AM related cumulative
4.2 SHE tags closed - AM related cumulative
4.3 SHE tags open - AM related
4.4 SHE tags closed - AM related
4.5 SHE tags resolution time average - AM related
5.0 Total SHE tags completion rate - cumulative
5.1 Total SHE tags open - cumulative
5.2 Total SHE tags closed - cumulative
5.3 Total SHE tags open
5.4 Total SHE tags closed
5.5 Total SHE tags resolution time - weighted average

Unit of Measure
(UoM)
%
#
#
#
#
days
%
#
#
#
#
hours
%
#
#
#
#
days
%
#
#
#
#
hours
%
#
#
#
#
hours

Tags data collection matrix

AI graphs
ation and reporting the KAIs.
o see trends and apply any necessary corrective actions. The factory can decide if they track and display the
quickly into the full factory
n the existing Computerized Maintenance Management System (CMMS). The factory should decide if the Ope
Input (I) /
Calculated (C)
C
C
C
I
I
I
C
C
C
I
I
I
C
C
C
I
I
I
C
C
C
I
I
I
C
C
C
C
C
C

What step to
What
start tracking? frequency?
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly
Step 1
Monthly

KAI - Maintenance
Tags
X
X
X
X
X
X

trix

Return to Main
page

decide if they track and display the KAI at a higher frequency i.e. weekly, daily.

The factory should decide if the Operator Tags are also track using the CMMS.
KAI - SHE Tags PM related

KAI - Operator
(AM) Tags

KAI - SHE Tags AM related

X
X
X
X
X
X

KAI - Total SHE

Tags

X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X

X
X
X
X
X
X
X
X
X
X
X
X

Calculated indicator - Formulas in place

Data collection item

1 Maintenance tags completion rate - cumulative

1.1 Maintenance tags open - cumulative
1.2 Maintenance tags closed - cumulative
1.3 Maintenance tags open
1.4 Maintenance tags closed
1.5 Maintenance tags resolution time - average
2 SHE tags completion rate - PM related cumulative
2.1 SHE tags open - PM related cumulative
2.2 SHE tags closed - PM related cumulative
2.3 SHE tags open - PM related
2.4 SHE tags closed - PM related
2.5 SHE tags resolution time average - PM related
3 Operator tags completion rate - cumulative
3.1 Operator tags open - cumulative
3.2 Operator tags closed - cumulative
3.3 Operator tags open
3.4 Operator tags closed
3.5 Operator tags resolution time - average
4 SHE tags completion rate - AM related cumulative
4.1 SHE tags open - AM related cumulative
4.2 SHE tags closed - AM related cumulative
4.3 SHE tags open - AM related
4.4 SHE tags closed - AM related
4.5 SHE tags resolution time average - AM related
5 Total SHE tags completion rate - cumulative
5.1 Total SHE tags open - cumulative
5.2 Total SHE tags closed - cumulative
5.3 Total SHE tags open
5.4 Total SHE tags closed
5.5 Total SHE tags resolution time - weighted average
6 Total tags completion rate - cumulative
6.1 Total tags open - cumulative
6.2 Total Tags closed - cumulative

Input data

Unit of
Input (I) /
Measure
Calculated (C)
(UoM)
%
C
#
C
#
C
#
I
#
I
days
I
%
C
#
C
#
C
#
I
#
I
hours
I
%
C
#
C
#
C
#
I
#
I
days
I
%
C
#
C
#
C
#
I
#
I
hours
I
%
C
#
C
#
C
#
C
#
C
hours
C
%
C
#
C
#
C

Return to Main page

End of
Step 1
What step
to start
tracking?
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1
Step 1

What
frequency?
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly

Jan-15
87.5%
200
175
200
175
5.2
90.9%
22
20
22
20
72
83.3%
30
25
30
25
3.0
90.0%
20
18
20
18
84
90.5%
42
38
42
38
78
87.5%
272
238

Feb-15
90.4%
415
375
215
200
4.8
93.6%
47
44
25
24
66
90.0%
70
63
40
38
3.5
94.7%
38
36
18
18
80
94.1%
85
80
43
42
72
90.9%
570
518

End of
Step 2
Mar-15
86.5%
665
575
250
200
7.5
98.6%
69
68
22
24
62
96.7%
120
116
50
53
3.0
94.8%
58
55
20
19
76
96.9%
127
123
42
43
68
89.3%
912
814

Apr-15
88.5%
870
770
205
195
7.0
98.9%
92
91
23
23
60
96.3%
160
154
40
38
2.5
96.0%
75
72
17
17
74
97.6%
167
163
40
40
66
90.8%
1197
1087

May-15
92.4%
1050
970
180
200
6.0
99.1%
111
110
19
19
58
96.4%
195
188
35
34
2.4
97.8%
91
89
16
17
70
98.5%
202
199
35
36
64
93.8%
1447
1357

Monthly Tags Data

End of
Step 3
Jun-15

Jul-15

Aug-15

93.2%
1175
1095
125
125
3.5
99.2%
126
125
15
15
55
96.9%
228
221
33
33
2.5
98.1%
105
103
14
14
68
98.7%
231
228
29
29
61
94.5%
1634
1544

96.1%
97.8%
1275
1365
1225
1335
100
90
130
110
3.0
2.0
99.3%
100.0%
137
145
136
145
11
8
11
9
52
48
98.4%
98.2%
253
277
249
272
25
24
28
23
2.3
2.5
99.2%
99.2%
118
130
117
129
13
12
14
12
64
62
99.2%
99.6%
255
275
253
274
24
20
25
21
59
56
96.9%
98.1%
1783
1917
1727
1881

Sep-15
98.6%
1425
1405
60
70
1.9
99.3%
152
151
7
6
46
98.0%
304
298
27
26
2.3
99.3%
143
142
13
13
60
99.3%
295
293
20
19
56
98.6%
2024
1996

Oct-15

Nov-15

Dec-15

98.8%
99.1%
99.0%
1475
1515
1555
1457
1501
1539
50
40
40
52
44
38
1.3
1.2
1.0
99.4%
100.0%
100.0%
158
164
169
157
164
169
6
6
5
6
7
5
46
44
42
98.8%
98.3%
98.1%
329
349
371
325
343
364
25
20
22
27
18
21
2.2
2.2
2.1
98.7%
99.4%
99.4%
155
166
176
153
165
175
12
11
10
11
12
10
56
53
51
99.0%
99.7%
99.7%
313
330
345
310
329
344
18
17
15
17
19
15
52
50
48
98.8%
99.0%
98.9%
2117
2194
2271
2092
2173
2247

Jan-16
99.0%
1595
1579
40
40
0.9
99.4%
173
172
4
3
40
97.7%
399
390
28
26
2.0
99.5%
185
184
9
9
49
99.4%
358
356
13
12
47
98.9%
2352
2325

ags Data Collection

End of
Step 4
Feb-16

End of
Step 5
Mar-16

Apr-16

May-16

Jun-16

Jul-16

Aug-16

Sep-16

99.1%
99.0%
98.9%
98.9%
99.0%
99.1%
99.1%
99.1%
1630
1672
1701
1736
1761
1791
1823
1848
1615
1655
1683
1717
1743
1774
1806
1831
35
42
29
35
25
30
32
25
36
40
28
34
26
31
32
25
0.8
1.0
0.9
0.8
0.6
0.5
0.4
0.5
99.4%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
178
181
183
185
188
188
191
193
177
181
183
185
188
188
191
193
5
3
2
2
3
0
3
2
5
4
2
2
3
0
3
2
39
38
36
35
34
32
30
29
98.4%
99.1%
99.0%
99.1%
98.8%
99.2%
99.0%
98.8%
434
466
496
528
563
593
628
665
427
462
491
523
556
588
622
657
35
32
30
32
35
30
35
37
37
35
29
32
33
32
34
35
1.9
1.8
1.8
1.7
1.6
1.6
1.5
1.4
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
193
200
207
213
220
226
231
235
193
200
207
213
220
226
231
235
8
7
7
6
7
6
5
4
9
7
7
6
7
6
5
4
48
46
44
40
36
34
32
28
99.7%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
371
381
390
398
408
414
422
428
370
381
390
398
408
414
422
428
13
10
9
8
10
6
8
6
14
11
9
8
10
6
8
6
45
43
42
39
35
34
31
28
99.1%
99.2%
99.1%
99.1%
99.1%
99.2%
99.2%
99.1%
2435
2519
2587
2662
2732
2798
2873
2941
2412
2498
2564
2638
2707
2776
2850
2916

End of
Step 6
Oct-16

Nov-16

Dec-16

Jan-17

Feb-17

Mar-17

Apr-17

May-17

99.1%
99.2%
99.2%
99.2%
99.2%
99.2%
99.2%
99.3%
1871
1891
1906
1926
1943
1958
1974
1992
1855
1875
1890
1910
1927
1942
1959
1978
23
20
15
20
17
15
16
18
24
20
15
20
17
15
17
19
0.3
0.4
0.3
0.5
0.4
0.3
0.3
0.3
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
193
193
193
193
195
196
196
197
193
193
193
193
195
196
196
197
0
0
0
0
2
1
0
1
0
0
0
0
2
1
0
1
28
26
25
24
22
21
19
17
99.0%
99.3%
99.2%
99.3%
99.3%
99.3%
99.3%
99.3%
705
740
777
807
827
845
860
877
698
735
771
801
821
839
854
871
40
35
37
30
20
18
15
17
41
37
36
30
20
18
15
17
1.2
1.1
1.1
1.0
0.9
0.9
0.8
0.7
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
239
244
247
251
253
255
256
257
239
244
247
251
253
255
256
257
4
5
3
4
2
2
1
1
4
5
3
4
2
2
1
1
25
24
20
18
16
15
17
14
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
432
437
440
444
448
451
452
454
432
437
440
444
448
451
452
454
4
5
3
4
4
3
1
2
4
5
3
4
4
3
1
2
25
24
20
18
19
17
17
16
99.2%
99.3%
99.3%
99.3%
99.3%
99.3%
99.4%
99.4%
3008
3068
3123
3177
3218
3254
3286
3323
2985
3047
3101
3155
3196
3232
3265
3303

End of
Step 7
Jun-17

Jul-17

Aug-17

Sep-17

Oct-17

Nov-17

Dec-17

99.3%
99.4%
99.4%
99.3%
99.3%
99.3%
99.3%
2006
2019
2037
2052
2068
2081
2095
1992
2006
2024
2038
2054
2067
2081
14
13
18
15
16
13
14
14
14
18
14
16
13
14
0.2
0.3
0.3
0.3
0.4
0.2
0.2
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
197
197
199
199
199
200
201
197
197
199
199
199
200
201
0
0
2
0
0
1
1
0
0
2
0
0
1
1
14
12
10
9
8
8
8
99.3%
99.4%
99.6%
99.6%
99.7%
99.7%
99.8%
890
900
910
922
930
940
949
884
895
906
918
927
937
947
13
10
10
12
8
10
9
13
11
11
12
9
10
10
0.7
0.6
0.7
0.8
0.7
0.6
0.5
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
259
260
262
264
265
265
266
259
260
262
264
265
265
266
2
1
2
2
1
0
1
2
1
2
2
1
0
1
13
12
9
10
9
8
7
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
456
457
461
463
464
465
467
456
457
461
463
464
465
467
2
1
4
2
1
1
2
2
1
4
2
1
1
2
13
12
10
10
9
8
8
99.4%
99.5%
99.5%
99.5%
99.5%
99.5%
99.5%
3352
3376
3408
3437
3462
3486
3511
3332
3358
3391
3419
3445
3469
3495

AM pillar - Tags standard KAI graphs

To start in Step 1 - step start and end lines have to be updated manually
Maintenance Tags

SHE tags - PM related

Tag performance - cumulative

EndMaintenance
step

3
End step
End step
1
2

End
2200
step 4

End step
6

End
step
5

2000

End step
1

SHE Tags - PM related performance - cumulative

End
step
2

End step
3

End
step 4

End step
6

End
step
5

95%

85%

1400

End step

100%
7

200

90%

1600

150

80%

1200

# of Maintenance Tags - cumulative

100%

End
step
7

95%

1800

75%

1000

Complettion rate - %

# of SHE Tags PM related cumulative / Resolution time - hours

70%

800

90%

100

Completion rate - %

65%

600
400

60%

200

55%

50%

Jan-15

Sep-15

May-16

Maintenance tags open - cumulative

Jan-17

Sep-17

50

85%

80%

Jan-15

Maintenance tags closed - cumulative

Maintenance tags completion rate - cumulative

Operator Tags

SHE tags open - PM related cumulative

SHE tags closed - PM related cumulative

SHE tags resolution time average - PM related

SHE tags completion rate - PM related cumulative

SHE tags - AM related

Operator Tag performance - cumulative

End step
End step
1
2

Return to Main page

End step
3

End
1000

End step
6

End
step
5

step 4

100%

End
step
7

End step
1

SHE Tags - AM related performance - cumulative

End
step
2

95%

800

End step
3

End
step 4

End step

300 6

End
step
5

250

90%

95%

85%
600

End step

100%
7

200

80%
75%

# of Operator Tags - cumulative

400

Complettion rate - %

# of SHE Tags AM related cumulative / Resolution time - hours

150

90%

Completion rate - %

70%
100

65%
200

85%

60%

50

55%
0

50%

Jan-15

Sep-15

May-16

Operator tags open - cumulative

Jan-17

Sep-17

Operator tags completion rate - cumulative

Total Tags by type

End step
End step
1
2

SHE tags open - AM related cumulative

SHE tags closed - AM related cumulative

SHE tags resolution time average - AM related

SHE tags completion rate - AM related cumulative

Total SHE Tags - Considers all SHE - Tags (PM and AM related)
Total Tags by type - cumulative

End step
3

2200

End
step 4

End step
6

End
step
5

2000

1600
1400
1200

100%

End step
1

End
step
2

Total SHE Tags - cumulative

End step
3

End
step 4

800
600
400
200
0

End
step
5

400
350

80%

300

# of Total SHE Tags cumulative / Resolution time - hours

Jan-16

Jul-16

Jan-17

95%

250

70%

200

65%

150

60%

100

55%

50

50%
Jul-15

90%

Completion rate - %

85%

Jul-17

End step

100%
7

450

85%

Complettion rate - %

End step
6

500

90%

75%

1000

Jan-15

End step
7

95%

1800

# of Total Tags - cumulative

80%

Jan-15

Operator tags closed - cumulative

80%

Jan-15

Maintenance tags open - cumulative

Operator tags open - cumulative

Total SHE tags open - cumulative

Total SHE tags closed - cumulative

Total SHE tags open - cumulative

Total tags completion rate - cumulative

Total SHE tags resolution time - weighted average

Total SHE tags completion rate - cumulative

Tags register example

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The Tags register is used to track the tags until their completion. This template is to be used only when there is NOT a computerized Tag tracking system (i.e. CMMS)
It is the factory decision to use one Tags register template per type of Tag (SHE, Maintenance, Operator) or one for all Tags. The main purpose of the Tags register is to track their completion and identify improvement trends

Information to be filled out by the person who opens the Tag

Tag #

Date

Name

SHE

Tag type
Maint. Operator

Area / Line

Machine

Priority
A B C

Information to be filled out by person who closes the Tag

Brief abnormality description

Implemented solution

Date

Name