FORREST W.

WARD
416 Greengate Dr Home (803) 865-5784
Columbia, SC 29223 design2010@windstream.net Cell (803) 743-2236

QUALIFICATIONS SUMMARY

Senior application developer with over 23 years experience in the information technology field including but not
limited to; systems design and analysis, project management, project leadership, coding, testing and
implementation. Detail oriented with a high level of technical, personnel, and project management skills.
Extensive logical and physical computing environment knowledge.
RELATED SKILLS:
Application Development:
Online and batch application development, project management and programming in the IBM/390 and
Z/OS system environments under MVS/TSO using the following development tools: APS/COBOL,
390/COBOL II, IBM DB2, IBM IMS and IMS MQ-Series, QMF, EasyTrieve Plus, ENDEVOR, JES2,
CLISTS, PROCS, JCL, CA-7, CA-FileAid, CA-AbendAid, PANVALET, Workbench for DB2, RC-
SECURE for DB2, CA-FileAid for DB2, IBM Passport, Xpeditor, CICS, VSAM and QSAM file
systems

Website programming using HTML/SGML, various authoring systems including Microsoft FrontPage,
HotMetal PRO, JavaScript, Java 1.0 and CGI Scripting, MySQL and PHP. Apache Server administrator
for localhost development.

System Administration/System Management in the PC/LAN Network environments using Novell

Advanced Netware and Artisoft LANtastic NOS
Hardware:
Assembly of PC’s from 8088’s to 80x86’s and Pentium architectures including all peripherals and I/O
Devices, CPU’s, BIOS’s, RAM, power supplies, etc. Network Interface installations and network
configurations using Novell and Artisoft LANtastic networks. SCSI bus installation/configuration
including CD-ROM, DVD-ROM and Optical devices for multimedia
Software:
Installation and configuration of Windows GUI Systems including the following application programs:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Lotus 123, Ami Pro,
WordPerfect, Borland dBase V, various telecommunications software, various accounting systems
software, various multimedia software packages and video editing systems

PROFESSIONAL EXPERIENCE

TEKSystems, Inc. Columbia, SC (contract with Blue Cross Blue Shield of South Carolina) 2006- 2009
Applications Developer/Systems Analyst II

• APS/COBOL development and maintenance of CICS online systems for TriCare Provider Pricing
subsystems in Adjudication processes, Commercial Systems online systems adjudication processes
• On-call support for TriCare Provider Pricing subsystems

Shaw Industries, Inc. Dalton, GA 2005-2006

Programmer Analyst I

• CICS/COBOL/DB2 applications on backend of web-based customer service/order entry system.

• Process Improvement Winner – April 2006 for submission of process model study for scheduled release
process model and enhanced CHANGE CONTROL MANAGEMENT
Forrest W. Ward (803) 743-2236 Page Two

Insight Global, Inc. Atlanta, GA (contract with Shaw Industries, Inc. - Dalton, GA) 2005
Contract Programmer on assignment with Shaw Industries, Inc.

• CICS/COBOL/DB2 applications on backend of web-based customer service/order entry system

CIGNA HealthCare, Inc., Chattanooga, TN 1998-2005

Senior Applications Developer

• Served as Y2K conversion correspondence coordinator with outside 3rd parties and
vendors.
• Developed automated procedure to replicate production file systems for multiple testing
environments.
• Led development of Systems Acceptance, Release End-to-End, Production Support and
Training testing environments and standardization of development life-cycle procedures for CLIST
components.
• Created the Field Office Directory Information System responsible for providing
assignment of document numbers and routing of claims by field office number, return addressing of
CHECKS/EOBS and Correspondence and distribution of EOB Reprints.
• Achieved significant cost reductions by elimination of over 300 obsolete weekly and
monthly management reports.
• Project leadership in development/enhancement of various critical path systems
including: Management Reporting, Correspondence, EOB Reprints, Cleared Draft Updates, Late
Payment Interest
• SME designation in various critical path and non-critical path batch and online
application systems including: Management Reporting, Correspondence, EOB Reprints, Cleared Draft
Updates, Late Payment Interest, Work Units, Manual Claims Entry, ProClaim Batch Payment,
Gatekeeper Escrow Account System

ECONOTECH – Economic Technology Solutions, Inc., Chattanooga, TN 1998

Contract Programmer on assignment with CIGNA HealthCare, Inc.

• Directed Y2K remediation of critical path batch and online application systems in the OS/390
environment and coordinated Y2K conversion correspondence.
• Led conversion of distributed client server applications to OS/390 mainframe applications.

FREELANCE PROGRAMMER ANALYST & WEBSITE DEVELOPER, Kingsport, TN 1995-1998

Programmer Developer

• Development of internet websites using HTML/SGML authoring tools, JavaScript,

Java 1.0 and CGI Scripting.
• Dial-up Networking configurations and trouble-shooting.

DESIGNTREE ENTERPRISES, INC., Kingsport, TN 1990-1995

Owner/President, Systems & Applications Developer, Programmer Analyst

• VAR/VAD reseller, Systems Integrator, Database Administrator and Programmer

Analyst providing products and services to small and medium sized businesses in Upper East
Tennessee.
• Sales and installation of systems hardware, software and LAN networks.
• Performed system maintenance on personal computers and LAN Networks.
• Developed programs to interface with pre-existing software as well as new sub-systems
to interact with existing database structures.
Forrest W. Ward (803) 743-2236 Page Three

AFG Industries, Inc., Kingsport, TN 1987-1989

Programmer Analyst

• Performed computer operations manipulating nightly batch processes, system IPL’s

and backup/restore procedures.
• Use of GAMMA 4GL for development of COBOL/CICS applications in the IBM
VM/DOS/VSE environment utilizing VTAM/CICS.
• Responsible for coordinating system design with end-users as well as department
heads and tracking of assigned projects.
• Worked with batch edit procedures for correction of online file data.
• Setup the JCL necessary for development and production.
• Coordinated file creation and allocations with Systems Group.
• Author of nationally distributed PC software for showing energy savings using
AFG glass.

EDUCATION
Northeast State Technical Community College, Blountville, TN
A.A.S. – Management Information Science
Graduated June 1987 with Honors (4.0+ QPA)
Associate of Applied Science, Management Information Science
Minor - Accounting

PROFESSIONAL ORGANIZATIONS
President of DPMA Student Chapter – Northeast State Technical Community College
President, Alpha Kappa Phi – National Honor Society
Who’s Who in American Junior Colleges – 1987
Boy Scouts of America - Eagle Scout - 1966
Data Processing Management Association, East Tennessee Chapter - #125
Offices held: Vice-President – 1988 to 1989
Treasurer – 1987 to 1988
Newsletter Editor – 1986 to 1989