PAKISTAN SOCIETY FOR

TRAINING AND DEVELOPMENT

6&7 August, 2015

FEES: 22,500

TIME: 9:00 TO 5:00

VENUE: PSTD

For Registration & Details:

Tel: (92-21) 35854462 - 35855985 - 35149502 - 35149503 Fax: (92-21) 35844902
Email: huma.alvi@pstd.com.pk - hasan.abbas@pstd.com.pk

www.pstd.com.pk

Training Program Overview / Purpose

In order to achieve success in hiring top quality talent with skills and competencies matching to the unique requirements of
each position in the organization, there is a need to shift the interviewing approach from a classical resume review and
chronological discussion on experience history to a Competency Based Interviews involving the process of understanding
and developing job specific competencies matrix and techniques of identifying them in potential candidates.
This program also focuses on defining the required skill sets for evaluating candidates, pre-interview preparation, developing
questions, and their value, and interview techniques that solicit specific, behavior-based pattern of past performance.
Participants will be exposed to various categories of interviews including exploring, questioning, paraphrasing,
summarizing, encouraging, and influencing.
Course Content:

Why do we conduct Interviews?

Best Selection
Best Performance
What do we mean by Best?
Why are we not getting the Best?
What is a Competency? How is it different from Skills?
Uses of Competency Model
Types of Competencies
Competency Identification Process and
developing Competency Matrix for various jobs

The Competency Interviewing Process

Critical Incident Approach
Pre- Interview Preparation
Tips of Interview Etiquettes
High Point Incident
Low Point Incident
Interview Closing
Competency Rating
Competency Based Interview Process
Understanding uniqueness in different jobs
Identifying behavior trends in high achievers in desired
positions
Charting and developing job specific successful behaviors
Common Core Competencies
Competency Specific Questions
Evaluating Presence or Absence of desired Compe
tencies
Successful selection of right candidate
Role Plays and Practice Sessions

Trainer Profile: Zafar Aziz Osmani

Masters in Arts in International Relations and Political Science. Bachelor of Law.

Human Resources Management Program - Cornell University, USA
CEO of Excelerate (Pvt.) Limited, Providing management consultancy and HR Advisory services to various institutions.
Karachi Electric supply company - As chief Operating Officer,led of transformation of management capacity buildings for over 17,000 employees, dealt with
authorities and regulators, successfully man aging stakeholder perception. He also managed industrial relations which required interaction with one of the
difficult staff unions in the market.
HBL (the largest bank in Pakistan) - The senior Executive Vice President, pre and post privatization; responsible for turn around of the Organization
including change management, BPR downsizing, modernizing HR processes, cultural transformation through capacity building.
Central Board of revenue, Gop - Member HR Management where he introduced modern Hr. policies as a part of tax administration reforms in Partnership
with World Bank and IMF
Pak Kuwait Investment company / Meezan Bank as SEVP managed Business Planning, Marketing, IT, and HR including merger with Societe General.
American Express Bank / TRS, Pakistan Bangla desh Director Compensation for asia Pacific Region, Singapore.
Gulf International Bank Bahrain - Manager Hr.
Exxon Pakistan - Senior Banking and tax officer.
Ministry of finance member / guest at at various organizations in Pakistan, India, Sri Lanka Bangladesh.

Skills / Competencies

Leading change in Large

Organizations
Organization designing
Capacity Building
Change Management

Job Profiling
Developing Competencies
Rationalizing Staff Structure
Business Process Review

Honors

Global HR Excellence Award - Pacific HRM congress in Mumbai 2006

HR Leadership Award - Times- Ascent group in Mumbai 2008
Life Time Achievement Award - Pacific in Bangalore HR Congress 2012

Professional Experience

Central Board of Revenue, GOP - Restructuring of government department and implementation of modern HR Practices.
Habib Bank Limited / KESC - Leading Strategy, development and implementation of new Human Resources programs including
cultural change Organization restructuring in reduction of over 6,500 employees
Saudi Pak Investment Company - HR strategy organization structure and other HR process
State Bank of Pakistan - Hr. capacity building, designing market based HR policies supporting selection of fresh and experienced professionals.
Alfalah Insurance - Employee culture audit, HR strategy, compensation survey and HR policies
Al Baraka Bank - Complete process of merger with Emirates Global Bank Dubai
Burj Capital Dubai - Developed organization structure,job descriptions and HR policies
KASB Bank - Employee culture audit, HR strategy, compensation survey, organization structure, job descriptions and HR policy and HR manual

Omar J Qureshi
Background

Graduate of the Command and Staff College, Quetta, Pakistan.

Certificate in Management employee related legal issues.
Executive Director at Excelerate (Pvt.) Limited, providing services
in training and consultancy.

Professional Experience

Honors and Awards

Received French Award Chevalier de I Ordre National du Merite

for his leadership role.
Awarded 3000 hours Aviation Flight Safety Wing.

Assisted the Ministry of Defence and DCN Log of France in negotiating and finalizing the technical and professional support contract.
Qualified as an Aviation Instructor and Instrument Flight Examiner from Fort Rucker, USA on single and multi engine helicopters.
Extensive interaction and relationship management with Ministry of Defence, GoP.