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User Manual for Credit Operation System (COS)

Contents
1. Update COS ......................................................................................................................................... 2
2. Credit Information Search .................................................................................................................... 2
3. CIC Search Register .............................................................................................................................. 3
4. Stock Report (Drawing Power Calculation, Stock Inspection, Stock Insurance) ..................................... 5
5. Land and Building Insurance Report (required for building insurance).................................................. 8
6. Vehicle Insurance Report (mandatory for all Hire Purchase / Vehicle Loan) ........................................ 10
7. Multiple Banking Report .................................................................................................................... 12
8. Exception Review/Overdue Report .................................................................................................... 13
9. HP Overdue Report ............................................................................................................................ 17
10. Gold Loan Status .............................................................................................................................. 21
11. CRD File Status................................................................................................................................. 23
12. Limit Approval History ..................................................................................................................... 24
13. Installation of Credit Operation System (COS) .................................................................................. 27
14. COS User Creation .......................................................................................................................... 31
15. ......................................................................................................................................................... 31
16. Non Banking Assets ......................................................................................................................... 31
17. Written Off Loans ............................................................................................................................ 31
18. Others ............................................................................................................................................. 31

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1. Update COS

If Current Version is below 1.2.7, please update


COS.exe and COSRegister.reg from
ftp://192.168.103.3/CRD/Credit%20Operation%20Syst
em/,
and paste it to C:\Credit Operation System folder

2. Credit Information Search

Click on Credit>>Credit
Information

For Existing Client, search it


o For New CIC Entry check button on Client
o To get Existing CIC Entry, check button on Previous CIC Search

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o Click on Client Name and Click Select


For New Client, Click on New Client
If New Client, Enter Client Name on Right to Client Code Box
Enter Loan Details in upper Grid
Enter Searching borrower/guarantor/directors name in lower grid
Click on Send Request to finish CIC search request

Loan Details

Search Name
details

To get search previous CIC Entry

Previous CIC Search

3. CIC Search Register


- To get reply from Credit Admin/CCOD Click on Credit Amin>>CIC Register

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Select 2 Obtained and Show


If the reply is send and if Click on the Search Name, download button is enable
Click to download to save the CIC Report

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Click To download
CIC Report

4. Stock Report (Drawing Power Calculation, Stock Inspection, Stock Insurance)

Click on
Hypothecation

To get client name, click on search button


Select required client name
Click New for New Entry of Stock Report
Ac Status should be normal for all live accounts
For drawing power calculation, carefully provide Pumori MainCode (it should be same as on
Pumori to import Limit and Outstanding Balance from Pumori directly by COS)
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After provided all the required information, click save Button to save the data

To get the Stock Report, Click on Report Button

Click Show Button to show the report of the branch


If any of these is overdue (Statement Date, Drawing Power Surplus/Deficit, Last Inspection
Date, Insurance Expiry Date), it will marked by Red Color.

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If update information is received, click on the borrower name and click on Edit button to
edit the record.
After finalization of report, click on Send Report button to sent the report

To Check Total No of customer report sent, click on Summary ALL and make report button
If the report is differ than as expected or if any correction is needed then select the
customer name and click edit button to edit the data
Click the Send reports button to resend the report.
To save the report on excel format, Click Export to Excel

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5. Land and Building Insurance Report (required for building insurance)

Click on Land and


Building

Select Branch Code


Click on Search Button to get client name
Select proper client name
Click New button to add new land and building
Provide proper details of land and building information
Mortgage details are not mandatory
Insurance details are mandatory for building insurance

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After providing all the information, click save button to save data.

To get Insurance Report


-

Click on Report

To Check the Report


-

Click Show Button to show the report of the branch


If any of these is overdue (Insurance Expiry Date and Last Inspection Date), it will marked by Red
Color.
If update information is received, click on the borrower name and click on Edit button to edit the
record.
After finalization of report, click on Send Report button to sent the report

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6. Vehicle Insurance Report (mandatory for all Hire Purchase / Vehicle Loan)

Click on Vehicle
Registration

Select Branch Code


Click on Search Button to get client name
Select proper client name
Click New button to add new land and building
Provide proper details of land and building information
Mortgage details are not mandatory

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Insurance details are mandatory for building insurance


After providing all the information, click save button to save data.

To get Insurance Report

To Check Report
-

Click Show Button to show the report of the branch


If any of these is overdue (Insurance Expiry Date and Last Inspection Date), it will marked by
Red Color.
If update information is received, click on the borrower name and click on Edit button to
edit the record.
After finalization of report, click on Send Report button to sent the report

To Save Report
- To Check Total No of customer report sent, click on Summary ALL and make report button
- If the report is differ than as expected or if any correction is needed then select the
customer name and click edit button to edit the data
- Click the Send reports button to resend the report.
- To save the report on excel format, Click Export to Excel

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7. Multiple Banking Report

Click on Multiple
Banking

Click on Search button to get Client Name


Proved Correct Client Code (of Pumori to get Limit and Outstanding Balance directly from
Pumori)
Banking Type
Account Status for live Account
Provide details of Multiple Banking Facilities (Name of BFIs, % financing, Member status, any
remarks)
To Save

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Click on Save Button


To get Report
Click on Report Button (Provide Nepali Year and Quarter End Month)
Click on Ok to import report on Excel

8. Exception Review/Overdue Report

Click on Excess
Review/ Overdue
Report

Select Branch Code


Select Nepali Month and Click on Show Report (it will show last month excess overdue
report of the branch)

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Provide security (distress value) to secure the each loan in Security Value Column (Note that
once you provide security value of a loan, it will automatically extract in next month report if
same overdue loan is repeated)

Provide Reason for Loan (principal or interest) overdue in Reason for Overdue column (Note
that once you provide reason for loan overdue of a loan, it will automatically extract in next
month report if same overdue loan is repeated)

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Provide Action taken by the branches to recover/regularize the loan in Action Taken column
(Note that once you provide action taken to regularize/recover loan overdue of a loan, it will
automatically extract in next month report if same overdue loan is repeated)

Provide R Renewal from drop box to remark either the loan is renewal/reviewable. If not
case of renewal/review then leave it blank in Review column (Note that once you provide
Review/Renew status of a loan, it will automatically extract in next month report if same
overdue loan is repeated)

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After providing all the required information (Security Vale, Reason for overdue, action taken and
Review status) send report by clicking Send Report Button.
Summary Exception Report

Details Exception Report

Print Report by selecting Summary or Detail Report and save report by click Export to Excel.

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9. HP Overdue Report

Click on HP
Overdue Report

Select Branch Code


Select Nepali Month and Click on Show Report (it will show last month excess overdue
report of the branch)
Click on Show Button to show the report

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Provide security (distress value) to secure the each loan in Security Value Column (Note that
once you provide security value of a loan, it will automatically extract in next month report if
same overdue loan is repeated), If you entered details of vehicle in Vehicle Registration part
with providing proper Pumori MainCode, it will automatically show the value of vehicle.

Provide Reason for Loan (principal or interest) overdue in Reason for Overdue column (Note
that once you provide reason for loan overdue of a loan, it will automatically extract in next
month report if same overdue loan is repeated)

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Provide Action taken by the branches to recover/regularize the loan in Action Taken column
(Note that once you provide action taken to regularize/recover loan overdue of a loan, it will
automatically extract in next month report if same overdue loan is repeated)

Provide N New Ac or O Old Ac from drop box to remark either the loan is newely overdue or
old overdue account. (Note that once you New/Old status of a loan, it will automatically
extract in next month report if same overdue loan is repeated).

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After providing all the required information (Security Vale, Reason for overdue, action taken and New
Old status) send report by clicking Send Report Button.
-

Click on Yes

Summary of HP Overdue Report

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Details of HP Overdue Report

Print Report by selecting Summary or Detail Report and save report by click Export to Excel.

10. Gold Loan Status


- To seek Gold Loan Status approved by the branches

For New Gold Loan (shown Qty of Gold, Rate (should be provide on Current Rate box),
Value and valuation date as blank); Click on New
Provide relevant security details as shown and Click Save.

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- To Edit existing security details, Click on Edit and Save it again.


- After providing security details of gold loan listed, click on Send Report to send the report.
- After sending reports, Print the report by choosing one option from two (Details Report and
Summary Report) and click on Print to show and Export to Excel to Save report.
- Change Amount In as 1000 instead of Current Price of Gold
Gold Loan Details Report as:

Click on Detail
Reports

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- Gold Loan Summary Report as:

Click on Summary

11. CRD File Status


- To seek CAM received and approval status of file sent for approval from the branches

Click on CCD/CRD
File Status

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Select Approved from the dropdown box and


Click on Show Button

If, CRD has sent scanned approval copy of the CAM, it can be downloaded by selecting client
name then Click on APP Recv Branch button. (if CAM is not scanned the button will not
enable)

12. Limit Approval History


- CRD/branches can see the limit approval history of the clients

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Click on Account
Information

Search client name by clicking search button

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Select Client name click on Select Button

Click on Limit
History Button to
show limit history

Click on Other information tab

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Click on Limit History button

13. Installation of Credit Operation System (COS)


-Copy Credit Operation System Folder from ftp://192.168.103.3/CRD/
- Paste it to C drive of the computer
- Open Credit Operation Folder>>COS Setup

- Click on Setup.exe
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Click on Ok Button

Click here
to start
installation

Click on large button (upper left corner with setup pic)

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If this type error is seen during installation, click on Yes

If this type of errors are seen, Click on Ignore to continue the installation process
After Installation completed successfully message is prompted, Click on Ok to complete.

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Back to Credit Operation System Folder

Right click on COS.exe and create Short on Desktop

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Double Click on COSRetister.reg


Click on Yes and Click on Ok to finalization COS installation.

14. COS User Creation

- The branch should request system department or Lokendra Chaudhary (CCOD) to create
new user through mail request. The request should be sent by either Branch Manager or
Credit In-charge of the branch.
Name: .
Branch: ..
User Name: .
Email: ..
We will provide the username and password (same as username).
After login with user name and password, the user should change the password mandatorily

Up-comings
15.
16. Non Banking Assets
17. Written Off Loans
18. Others

(Note: if any problem in operation of software, Please contact Lokendra Chaudhary)


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