JBB Onhs Questioning Tools

Sample Data Gathering Instrument for Trainees
Characteristics
Computer Hardware Servicing NCII
Trainee Characteristics
Please answer the following instrument according to the
characteristics described below. Encircle the letter of your choice that best
describes you as a learner. Blank spaces are provided for some data that
need your response.
Characteristics of Learners
Language, literacy
and numeracy
(LL&N)
Cultural and
language
background
Average grade in:
Average grade in:
English
Math
a. 95 and above
a. 95 and above
b. 90 to 94
b. 90 to 94
c. 85 to 89
c. 85 to 89
d. 80 to 84
d. 80 to 84
a. 75 to 79
e. 75 to 79
Ethnicity/culture:
a. Ifugao
b. Igorot
c. Ibanag
d. Gaddang
e. Muslim
f. Ibaloy
g. Tagalog
h. Others( please specify)_____________
Education &
general
knowledge
Highest Educational Attainment:

a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Masters degree
f. Masteral Graduate
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Julius B. Baldelovar
Revision # 0
Page
15
of
g. With units in Doctoral Level
h. Doctoral Graduate
Sex
a. Male
b. Female
Age
Your age: _____
Physical ability
Previous
experience with
the topic
1. Disabilities(if any)_____________________
2. Existing Health Conditions (Existing illness
if any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension
f. Diabetes
g. Others(please specify) ___________________
Certificates
a. Basic PC Hardware Troubleshooting and
Repair
b. Basic PC Software Installation
c. Basic Network Installation
d. PC Maintenance
e. PC Operation
List down trainings related to Computer
Hardware Servicing
a. Basic PC Hardware Troubleshooting and
Repair
b. Basic PC Software Installation
c. Basic Network Installation
d. PC Maintenance
e. PC Operation
Previous
learning
experience
Training Level
completed
Special courses
Learning styles
National Certificates acquired and NC level

Other courses related to Computer Hardware
Servicing
a. Visual - The visual learner takes mental
pictures of information given, so in order for
this kind of learner to retain information,
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
15
of
oral or written, presentations of new
information must contain diagrams and
drawings, preferably in color. The visual
learner can't concentrate with a lot of activity
around him and will focus better and learn
faster in a quiet study environment.
b. Kinesthetic - described as the students in
the classroom, who have problems sitting
still and who often bounce their legs while
tapping their fingers on the desks. They are
often referred to as hyperactive students
with concentration issues.
c. Auditory- a learner who has the ability to
remember speeches and lectures in detail
but has a hard time with written text. Having
to read long texts is pointless and will not be
retained by the auditory learner unless it is
read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities where
they can watch, listen and then review what
has happened.
f. Theorist - Learns most when ideas are linked
to existing theories and concepts.
g. Pragmatist - Learns most from learning
activities that are directly relevant to their
situation.
Other needs
a.
b.
c.
d.
Computer
Hardware
Servicing NC II
Financially challenged
Working student
Solo parent
Others(please specify)
___________________________
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
15
of
FORM 1.1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary
data or information which is essential in planning training
sessions. Please check the appropriate box of your answer
to the questions below.
CAN I?
YES NO
BASIC COMPETENCIES
1. Participate in Workplace Communication
1.1.
Obtain and convey workplace information
1.2.
Complete relevant work-related document
1.3.
Participate in workplace meeting and discussion
2. Work in a team environment

2.1.
Describe and identify team role and responsibility
2.2.
Describe work as a team member
3. Practice career professionalism

3.1. Integrate personal objectives with organizational
goals.
3.2.
Set and meet work priorities.
3.3.
Maintain professional growth and development.
4. Practice occupational health and safety procedure

4.1.
Identify hazards and risks
4.2.
Evaluate hazards and risks.
4.3.
Control hazards and risks
4.4. Maintain
awareness
occupational
health
and
safety
COMMON COMPETENCIES
1. Apply quality standards
1.1.
Assess quality of received materials
1.3.
1.4.
Assess own work
1.5. 1.6.
1.7.
Engage in quality improvement
1.8. 1.9.
2. Perform computer operations
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
4 of 14
CAN I?
YES NO
2.1.
Plan and prepare for tasks to be undertaken
2.2.
Input data into computer
2.3.
Access information using computer
2.4.
Produce output/datd using computer system
2.5. Use basic functions of a web browser to locate

information
2.6. Maintain computer equipment and systems
3. Perform mensuration and calculation

3.1.
Select measuring instruments
3.2. 3.3.
3.4.
Carry out measurements and calculation
3.5.
Maintain measuring instruments
4. Prepare and interpret technical drawing

4.1.
Identify different kinds of technical drawings
4.2.
Interpret technical drawing
4.3. Prepare/make changes on electrical/electronic

schematics and drawings
5. Use hand tools
5.1.
Plan and prepare for tasks to be undertaken
5.2.
Prepare hand tools
5.3.
Use appropriate hand tools and test equipment
5.4.
Maintain hand tools
6. Terminate and connect electrical wiring and

electronics circuit
6.1. Plan and prepare for termination/connection of
electrical wiring/electronics circuits
6.2. Terminate/connect wiring/electronic circuits
6.3. Test termination/connections of electrical

wiring/electronics circuits
CORE COMPETENCIES
1. Install computer systems and networks
1.1.
Plan and prepare for installation
1.2.
Install equipment/device system
1.3.
Conduct test
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
5 of 14
CAN I?
YES NO
2. Diagnose and troubleshoot computer systems

Plan and prepare for diagnosis of faults of
computer systems
2.2. Diagnose faults of computer systems
2.1.
2.3.
Repair defects in computer systems and networks
2.4.
Test systems and networks
3. Configure computer systems and networks

3.1.
Plan and prepare for configuration
3.2.
Configure computer systems and networks
3.3. Inspect and test configured computer systems

and networks
4. Maintain computer systems and networks

Plan and prepare for the maintenance of
computer systems and networks
4.2. Maintain computer systems
4.1.
4.3.
Maintain network systems
4.4. Inspect and test configured/repaired computer

system and networks
Trainees Signature:_____________________
Date: ______________
Facilitators Signature: ___________________
Date: ______________
Note: In making the Self-Check for your Qualification, all required

competencies should be specified. It is therefore required of a
Trainer to be well- versed of the CBC or TR of the program
qualification he is teaching.
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
6 of 14
Evidences/Proof of Current Competencies (Sample)

Form 1.2:
Evidence of Current Competencies acquired related to
Job/Occupation
Evidences/Proof of Current Competencies

Current competencies
Proof/Evidence
Means of validating
1. Computer Assembly,
Disassembly, and Software
Installation (OS and
Application Programs)
Certificate of
Training
Submitted an
authenticated copy of
Certificate of Training
2. Computer Troubleshooting
and Repair
Certificate of
Training
Submitted an
3. PC Operations and
Software Installation
Certificate of
Training
Submitted an
4. Network Configurations
and Troubleshooting
Certificate of
Training
Submitted an
5. Network Repair and

Maintenance
Certificate of
Training
Submitted an
6. Network Installation and

Configurations
Certificate of
Training
Submitted an
7. Computer Repair and

Maintenance
Certificate of
Training
Submitted an
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
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Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the
evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.
Form
1.3
Summary of
Competencies
Required Units of
Competency/Learning
Outcomes based on CBC
Current
Competencies
Current
Competencies
Versus
Required
Training
Gaps/Requirements
1. Install computer systems and networks

1.1. Plan and prepare for
installation
1.2. Install
equipment/device
system
Plan and prepare

for installation
Install
equipment/device
system
1.3. Conduct test
Conduct test
2. Diagnose and troubleshoot computer systems

diagnosis of faults of
computer systems
Plan and prepare

for diagnosis of
faults of computer
systems
2.2. Diagnose faults of

computer systems
Diagnose faults of
computer systems
2.3. Repair defects in

computer systems
and networks
Repair defects in
computer systems
and networks
2.4. Test systems and

networks
Test systems and

networks
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
8 of 14
3. Configure computer systems and networks

configuration
3.2. Configure computer
systems and
networks
3.3. Inspect and test
configured
computer systems
and networks
4. Maintain computer systems and networks
the maintenance of
computer systems
and networks
Plan and prepare

for the
maintenance of
computer systems
and networks
Maintain computer
systems
Maintain network
systems
Inspect and test
configured/repaired
computer system
and networks
4.2. Maintain computer

systems
4.3. Maintain network
systems
4.4. Inspect and test
configured/repaired
computer system
and networks
Computer
Hardware
Servicing NC II
Plan and prepare

for configuration
Configure computer
systems and
networks
Inspect and test
configured
computer systems
and networks
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
9 of 14
Form No. 1.4: Training Needs

Training Needs
(Learning Outcomes)
Plan and prepare for installation
Install equipment/device system
Module Title/Module of
Instruction
1. Install
computer
systems and networks
Conduct test
Plan and prepare for diagnosis of faults
of computer systems
Diagnose faults of computer systems
Repair defects in computer systems
and networks
Test systems and networks
Plan and prepare for configuration
Configure computer systems and
networks
Inspect and test configured computer
Plan and prepare for the maintenance
of computer systems and networks
Maintain computer systems
Maintain network systems
2. Diagnose and
troubleshoot computer
systems
3. Configure computer
4. Maintain computer
Inspect and test configured/repaired

computer system and networks
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
10 of 14
Inventory of Training Resources

Qualification:
COMPUTER HARDWARE SERVICING (CHS) NCII
Unit of Competency:
INSTALL COMPUTER SYSTEMS AND NETWORKS
Resources for presenting instruction
As per TR
Print Resources
As per
Remarks
Inventory
Module
1:Install
Computer
Systems and Networks
10 pieces
10 pieces For
Reproduction
Motherboards
installer
10 pieces
10 pieces For
Reproduction
Video device driver installer
10 pieces
10 pieces For
Reproduction
Sound device driver installer
10 pieces
10 pieces For
Reproduction
manual
and
For
Reproduction
Computer book, PC Magazines

and journals
Non Print Resources
As per TR
As per
Remarks
Inventory
Digital Video Discs
Computer
Hardware
Servicing NC II
For
Development
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
11 of 14
Resources
for
Skills
______________________________
Supplies
Materials
practice
and As per TR
of
Competency
As per
Inventory
Remarks
Software applications
10 sets
10 sets
For Subscription
Network OS software
2 sets
2 sets
For Subscription
50 pieces
50 pieces
For Replenish
UTP cable
1 box
1 box
For Replenish
Contact cleaner
1 can
1 can
For Replenish
1 piece
1 piece
RJ 45
Whiteboard
As per TR
Tools
In Good working
condition
As per
Inventory
Remarks
Screwdriver
(standard)
10 pieces
10 pieces
In Good working
condition
Screwdriver (Philips)
10 pieces
10 pieces
In Good working
condition
Long nose pliers
10 pieces
10 pieces
In Good working
condition
Mechanical pliers
10 pieces
10 pieces
In Good working
condition
Allen wrench
10 sets
10 sets
In Good working
condition
Electronic tester
10 units
10 units
In Good working
condition
Crimping tools
5 pieces
5 pieces
In Good working
condition
Soldering gun
10 pieces
10 pieces
In Good working
condition
Solder sucker
10 pieces
10 pieces
In Good working
condition
Lead
1 spool
1 spool
For Replenish
Wire stripper
5 pieces
5 pieces
In Good working
condition
Equipment
As per TR
Computer
Hardware
Servicing NC II
As per
Inventory
Date Developed:
April 1, 2013
Remarks
Document No.
Issued by:
Developed by:
Revision # 0
Page
12 of 14
#1
Computer
peripherals
In Good working
condition
with
10 sets
10 sets
Computer tables and

chair (ergonomic)
10 sets
10 sets
Internet subscription
1 unit
1 unit
In Good working
condition
10 units
10 units
In Good working
condition
Server
1 unit
1 unit
For Purchase
Hub / Switch
1 unit
1 unit
In Good working
condition
Modem
1 unit
1 unit
In Good working
condition
Fax machine
1 unit
1 unit
N/A
PC Video camera
1 unit
1 unit
In Good working
condition
External CD writer
2 units
2 units
For maintenance
External zip drive
2 units
2 units
N/A
scanner
2 units
2 units
For maintenance
printers
2 units
2 units
In Good working
condition
Flash disk / Memory

stick
2 pieces
2 pieces
In Good working
condition
Uninterruptible
Power Supply (UPS)
Note: In the remarks section, remarks may include for repair, for
replenishment, for reproduction, for maintenance etc.
Computer
Hardware
Servicing NC II
Date Developed:
April 1, 2013
Document No.
Issued by:
Developed by:
Revision # 0
Page
13 of 14

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Sample Data Gathering Instrument for Trainees

Average grade in:

Average grade in:

Highest Educational Attainment:

Your age: _____

National Certificates acquired and NC level

FORM 1.1 SELF-ASSESSMENT CHECK

Obtain and convey workplace information

Complete relevant work-related document

Participate in workplace meeting and discussion

2. Work in a team environment

Describe and identify team role and responsibility

Describe work as a team member

3. Practice career professionalism

Set and meet work priorities.

Maintain professional growth and development.

4. Practice occupational health and safety procedure

Identify hazards and risks

Evaluate hazards and risks.

Control hazards and risks

Assess quality of received materials

Assess own work

Engage in quality improvement

2. Perform computer operations

Plan and prepare for tasks to be undertaken

Input data into computer

Access information using computer

Produce output/datd using computer system

2.5. Use basic functions of a web browser to locate

3. Perform mensuration and calculation

Select measuring instruments

Carry out measurements and calculation

Maintain measuring instruments

4. Prepare and interpret technical drawing

Identify different kinds of technical drawings

Interpret technical drawing

4.3. Prepare/make changes on electrical/electronic

5. Use hand tools

Plan and prepare for tasks to be undertaken

Prepare hand tools

Use appropriate hand tools and test equipment

Maintain hand tools

6. Terminate and connect electrical wiring and

6.3. Test termination/connections of electrical

Plan and prepare for installation

Install equipment/device system

2. Diagnose and troubleshoot computer systems

Repair defects in computer systems and networks

Test systems and networks

3. Configure computer systems and networks

Plan and prepare for configuration

Configure computer systems and networks

3.3. Inspect and test configured computer systems

4. Maintain computer systems and networks

Maintain network systems

4.4. Inspect and test configured/repaired computer

Facilitators Signature: ___________________

Note: In making the Self-Check for your Qualification, all required

Evidences/Proof of Current Competencies (Sample)

Evidences/Proof of Current Competencies

5. Network Repair and

6. Network Installation and

7. Computer Repair and