Ally Salim Bileyl

CURRICULUM VITAE

CURRICULUM VITAE

ALLY SALIM BILEYL

_____________________________________________________________

Address: P.O. BOX 33561, Dar es Salaam

Date of Birth: 24th March, 1986
Marital status: Married
Tel Contact: +255 717 929169
+255 752 002246
Email: bileyl94@gmail.com

PERSONAL STATEMENT
I am a resourceful, dynamic and creative worker with excellent organization skills, keen attention to
detail and capable of taking up new challenges. A time manager who can work under pressure to
meet deadlines applying analytical, cognitive and strong writing skills with above-board
interpersonal and communication skills as well as a pleasant and energetic personality. In addition,
I have a good command coupled with working knowledge of both English and Swahili languages.IT
support technician with a strong technical background who possesses self-discipline and the ability
to work with the minimum of supervision. Having exposure to a wide range of technologies & able
to play a key role in diagnosing hardware and software problems and to ensure that quality solutions
meet business objectives. Possessing a good team spirit, deadline orientated and having the ability
to organise and present complex solutions clearly and accurately.
All of the above crowned with a high regard for integrity and personal responsibility as duty bound
by the players in any efficient and ethics driven fraternity.

Ally Salim Bileyl

CURRICULUM VITAE

CAREER PROFILE
To be effective and efficient in utilizing my skills to facilitate the growth and progression of a
dynamic organization that incorporates professional advancement in my career.
EDUCATION
1995 - 2001

Awarded Certificate of Primary Education, Gilman Rutihinda Primary

School, Dar es Salaam

2002 - 2005

Awarded National Examination Certificate of Tanzania (N.E.C.T.A)

,Jitegemee (JKT) High School, Dar es Salaam

2007 2007

Awarded Diploma in Information Technology, Information Technology

Training Center,Dar es Salaam

CAREER RELATED EXPERIENCE

2008 2010
HUB NETWORK LTD.
Worked as IT and Network Support.

DUTIES.
Site Routine Maintenance,Document backup,Software Installations,Pro active Computer
Monitoring 24/7,Monitoring System backup,Fix internet issues and Email,Fix WiFi issues,
Managing Ant Virus Software,Perfomance Optimazation,Software Updates and Patches,
Check computer heath & maintain.Installation Mikrotik routerboard.
RESPONSIBILITIES
Troubleshooting on-site and Off-site issues,diagnose and repair.Develop smart technical solutions to
resolve and meet objectives.Suggest improvements to IT systems.Document knowledge base
articles.Train Staff on using IT products and services.Review internal design and specification
documents to offer customer perspective.Increase knowledge of new IT technologies.Assess and
demonstrate new concepts and ideas effectiveness to achieve mission goals.Review,Monitor and
evaluate overall progress in development.

Ally Salim Bileyl

CURRICULUM VITAE

2011 2013
COMPLEXE LTD
Worked as IT in the month of October 2011-December 2013

DUTIES
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff or clients through a series of actions, either face to face or over the telephone to
help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or
software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports;
Setting up new users' accounts and profiles and dealing with password issues;
RESPONSIBILITIES
Responsible for providing a comprehensive fault finding and repair service for customers ICT
Devices.Configuring and Installing a wide variety of hardware and peripherals including:
Desktop PCs,Laptops,CCTV camera installations and Servicing,Networking design and WiFi
fixing,Network printers TCP/IP and LANs.

2014 - 2014
Feza Secondary School Under Ishik Foundation.
Worked as a IT support and Technician in the month of July-March 2014.
DUTIES
Diagnosis of desktop,application,networking and infrastructure issues.Experience of supporting a
wide and varied client base.Troubleshooting PCs, laptops and CCTV camera.Administering the IT
departments policies and procedures.Installation and support of telecommunication
equipment.Maintaining a log of all problems detected and system back ups.
Meeting customers face to face and handling & prioritizing problems Installing and configuring
computer systems using different build technologies.Perform routine backups & archival of files to
assist with disaster recovery.Escalating and identify any critical issues.Analysing user support
statistics/data and recommending appropriate measures.Answering incoming calls from clients,
Ally Salim Bileyl

CURRICULUM VITAE

processing emails and logging calls. Following procedures/checklists and updating support
documentation.

OTHER SKILLS
Organizational and Leadership skills, research, Basic First Aid, conversant with most Microsoft
Packages such as MS Word, MS Excel, MS PowerPoint, MS Access, Internet Explorer and
proficient in typing skills, human rights Facilitation and Training skills, excellent verbal and writing
skills; extremely creative mind and able to come up with good ideas and blend well within an
organization, team player.
PROFESSIONAL EXPERIENCE
TECHNICAL
Experience of maintaining and repairing equipment and changing components.
Excellent fault finding and diagnosis skills at component level.
SUPERVISORY
Experience of maintaining facilities including health & safety and security at my place of work.
Strong decision-making skills and the ability to prioritize and plan effectively.
Organizing routine servicing schedules for clients.
Attending company meetings,writing technical reports and giving presentations to managers and
clients.

DUTIES
Administering & designing LANs,WiFi.Analysing & developing key components using
methodology prescribed techniques.Communicating and negotiating with users, specialists,other
staff and suppliers.Network connectivity troubleshooting,ping,tracert.Responsible for
communication protocols, configuration,integration & security.Investigating,diagnosing and resolve
all network problems.Maintaining pre-packaged software applications on the LAN.

2015 Current
MILLENNIUM SEA BREEZE RESORT
Worked as IT Administrator,
DUTIES
Administering & designing LANs,WiFi.Analysing & developing key components using
methodology prescribed techniques.Communicating and negotiating with users, specialists,other
staff and suppliers.Network connectivity troubleshooting,ping,tracert.Responsible for
communication protocols, configuration,integration & security.Investigating,diagnosing and resolve
all network problems.Maintaining pre-packaged software applications on the LAN.
Deals with POS machine for installations and manage all ICT devices for troubleshooting and to
make sure server room is safe from any circumstances 24hrs.
Ally Salim Bileyl

CURRICULUM VITAE

RESPONSIBILITIES

Design Modeling

Network Performance Planning

Network Capacity Planning

Establishment of Telecommunications Standards (LAN/WAN)

Provide staff and users with assistance solving computer related problems, such as
malfunctions and program problems.

Test, maintain, and monitor computer programs and systems also troubleshooting problems
24/7 by monitoring like like Ezee FD and Back Office,doorlock for customer, including
coordinating the installation of computer programs and systems.

Coordinate and link the computer systems within an organization to increase compatibility
and so information can be shared.

Expand or modify system to serve new purposes or improve work flow.

Train staff and users to work with computer systems and all programs being installed.

Monitoring CCTV camera through wireless and manage it 24/7.

Setting up new users' accounts and profiles and dealing with password issues for office mail
and Ezee Burp,FD and Back Office.
Maintain list of static IP addresses & wireless access points
Produce and maintain a guide to administering our routers and switches and wireless AP
(Access Point),how to configure,etc
First point of contact for reports of problems with network connectivity,reports of network
attacks to non-production routers or ISP
Installation of fingerprint Punching Machine.

Ally Salim Bileyl

CURRICULUM VITAE

INTERESTS/SOCIAL SERVICE
Travelling
Reading
Social responsibility

PROFESSIONAL REFERENCES
Huruka Kanonyele
Operation Manager
Complexe Limited
P.O. Box 33561
Tanzania
Mehmet Pentezel
Head of Mathematics
Feza High School
+255 786138401
Naziel Elias
Human Resource Manager
Millennium Sea Breeze Resort
P.o. Box 155
Bagamoyo
+255 767200900

Ally Salim Bileyl

CURRICULUM VITAE