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11 November 2015, UK

Critical Chain Case Study

Steve Douglas, Johnston Sweepers Ltd, UK

11 November, 2015

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Steve Douglas
Steve has been the Product Manager at Johnston
Sweepers Ltd, for the past 16 years and is a Fellow
of the Chartered Institute of Marketing.
Amongst other responsibilities, his role leads the
Companys product strategy, scopes customer led
development requirements and frequently provides
the project management function for the execution
of many of the resulting activities.

01306 874566
steve.douglas@johnstonsweepers.com

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Johnston Sweepers Ltd

Key Facts

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Founded 1904, UK
Net Sales: 85m
Employees: 518
70% export to 80 countries
ISO:
Quality (9001)
Environment (14001)
Health & Safety (18001)
Energy Management System (50001) In process

100% Owned by Bucher Industries AG

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Bucher Industries AG
Divisions

Kuhn Group

Bucher Municipal

Bucher Hydraulics

Emhart Glass

Bucher Specials

Worlds leading
manufacturer of
specialised agricultural
machinery for tillage,
seeding, fertilisation,
spraying, landscape
maintenance, hay and
forage harvesting,
livestock bedding and
feeding.

European and
Australian market
leader in municipal
vehicles, offering a
whole range of
compact and truck
mounted sweepers,
winter maintenance
equipment and refuse
collection vehicles.

International leader in
the design and manufacture of custom
mobile and industrial
hydraulic system
solutions, offering an
array of products
encompassing pumps,
motors, valves, power
units, elevator drives
and control systems.

World market leader in

glass container
manufacturing and
inspection machinery,
offering a portfolio
ranging from glass
forming and inspection
machinery to complete
production lines and
components for the
glass container
industry.

Independent businesses:
winemaking and fruit
juice processing equipment; food drying and
sludge dewatering
systems; Swiss distributorship for tractors and
agricultural machinery.

Sales CHF 1 262 m

Employees 5 207

Sales CHF 419 m

Employees 1 557

Sales CHF 475 m

Employees 2 043

Sales CHF 389 m

Employees 1 890

Sales CHF 305 m

Employees 793

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Production Site Overview

Dorking, UK

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Product Range

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Held up!

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Project Indigestion

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Scope Creep

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Poor discipline

Student Syndrome
Starting the task is put off until the last possible moment
Parkinsons Law
The task expands to fill the time available
Unreported early finishes
Not telling successor tasks that they can start early
Bad Multi-Tasking
Basic Assumption The sooner we start a task the sooner we finish.
Trying to work on several tasks at the same time delays, errors

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Unreliable & Unpredictable

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Unreliable & Unpredictable

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What to do?

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Project
Priority & Release filter

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Project Scope
Market Requirement Specification

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Project Scope
Product Specification

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Project
Planning & Loading

Step 1: Visio Plan

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Execution
Tracking Progress Example 1

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Execution
Tracking Progress Example 1

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Execution
Tracking Progress Example 2

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Execution
Tracking Progress Example 2

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Execution
Tracking Progress Example 3

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Execution
Tracking Progress

Focus on deliverables in danger

Focus on the blockage
Focus areas for recovery
How much recovery (days)

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Project Execution
Tracking Progress & Governance

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Reviews

Daily Project Meetings

Weekly Senior Management Meetings

6 Monthly External Review

Buffer Management - Tells us how badly the delays are effecting the project end date.

Project Managers - Determine the corrective actions necessary to recover where

necessary

Senior Management - Make business priority decisions

External Review - Keeps us honest!

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Project Execution
Gate Keeping

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Concerto
At Johnston

Concerto has been integrated into Johnston Sweepers.

All significant sized engineering projects are now
managed using Concerto.
Good experience over 4 years
31 Projects - 27 Completed, 5 In progress

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Concerto at Johnston
Reliable and Predictable

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Concerto at Johnston
Reliable and Predictable

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Johnston Sweepers Ltd

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Product Manager
Steve Douglas
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