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FALL-2015

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Master of Business Administration - MBA Semester 3
MU0011-Management and Organisational Development-4 Credits
(Book ID: B1726)
Assignment (60 Marks)
Note: Answers for 10 marks questions should be approximately of 400
words. Each question is followed by evaluation scheme. Each Question
carries 10 marks 6 X 10=60.
Q1. Define Organizational Development (OD).Elaborate the history of
OD. Explain the importance of OD from a managers perspective.
Answer. Organization development (OD) is a deliberately planned effort to
increase an organization's relevance and viability. Organizational Development
(OD) can be described as the systematic process to change the culture, system
and behavior of organization. It is process that helps in solving organizational
problems and achieving organizational objectives. Organizational Development
works as important mechanism that helps in impressing the organization and
its employee through planned and
Q2. As an HR, you find that the OD professional in your organization is
not competent enough. What are the competencies you will consider
in a good OD professional?
Answer. To be effective, all OD practitioners must possess the following basic
knowledge, skills and attitudes which are listed below:
1. Intrapersonal skills: As OD is a highly, uncertain process which requires
constant adjustment and innovation, OD practitioner must possess good

learning skills and must have values, feelings, purposes and integrity that
helps in
Q3. What are the ethical dilemmas in practicing OD?
Answer. An ethical dilemma is typically described as a complex situation
that involves a conflict between different morals. Ethical dilemmas are
commonly found in medicine. For example, deciding whether or not to install a
feeding tube on a comatose patient could constitute an ethical dilemma. There
are three conditions that must be present for a situation to be considered an
ethical dilemma. The
Q4. What is a Learning Organization? Discuss the attributes of a
learning organization. Explain the various learning disciplines in
learning organization.
Answer. Definition of a Learning organization: - An organisation that
learns and encourages learning among its people. It promotes exchange of
information between employees hence creating a more knowledgeable
workforce. This produces a very flexible organisation where people will accept
and adapt to new
Q5. Describe the various tools used in OD intervention.
Answer. The tools used in OD interventions are given below:Portal technology
A portal can be defined as a framework which enables integration of people,
processes and information across the boundaries of an organisation. The
sample of portal used in OD is given below.
It aims at providing the users a well secured and unified point of access
which is often seen in form of a web-based user
Q6. Write short notes:
a) Role Analysis Technique (RAT)
b) Reward Systems
Answer. a) Meaning and steps in RAT
It is designed to clarify role expectation. Role Analysis Techniques (RAT) has
been developed by Dayal (1969) for redefining the managerial roles in an
organisation.
Role analysis is used to clarify the role discrepancies, which boss and
subordinates may have about each other, leading to improved

FALL-2015
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Rs.125 each.
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