PARENT EDUCATION IN PRE-SCHOOL

(PEPS)
Guide on Set Up and Management

1
PREPARED BY
MCYS/ FAMILY EDUCATION DEPARTMENT
(UPDATED IN FEB 2012)

CONTENTS PAGE

CONTENTS

PAGE

Part 1: Introduction

Part 2: Requirements and Responsibilities of Stakeholders

Part 3: Programme Framework and Components

Part 4: Programme Administration

13

Part 5: Funding

21

Part 6: Evaluation

25

Part 7: Contacts

27

Part 8: Annexes

29

Annex 1 Fact Sheet

30

Annex 2 Application Form

33

Annex 3 Programme Plan Template for In-centre Programme

36

Annex 4 Children Programme Half-Yearly Report

37

Annex 5 Programme Proposal/ Report

38

Annex 6 Parent Workshop Evaluation Form English

39

Annex 7 Parent Workshop Evaluation Form Chinese

41

Annex 8 Parent Attendance List

43

Annex 9 Field Trip Evaluation Form

Part 9: Useful Resources
Resource 1 Parent Involvement Plan Template with Checklist
& Tips
Resource 2 School Needs Analysis Survey
Resource 3 Where to Get Help for Families

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46

INTRODUCTION

INTRODUCTION
Parent Education in Preschool (PEPS) programme empowers parents with practical skills
on how to guide and nurture their children and strengthen their marriages. Children are
taught positive family values and social competencies. PEPS also facilitates the
formation of parent support groups in the pre-schools. Such support groups provide a
platform for young parents to share information and build up their support network.
Through PEPS, parenting programmes and resources are easily available at the preschools to enhance the quality of family life of parents and their children and to foster
strong parent-school partnership.
PEPS was piloted in 40 NTUC Childcare Co-operative Ltd in April 2005. As of Feb 2012,
there are 535 schools in the PEPS programme.
PEPS aims to enhance the quality of family life through these desired outcomes:
For parents
Equip young parents
with effective parenting
skills and to promote
better parent-child
understanding and
relationship
Encourage young
parents to participate in
parenting programmes

For children
Facilitate a safe
and stimulating
environment for
children to develop
Encourage young
childrens natural love
of learning and to
transmit positive family
values

Refer to Annex 1 for PEPS fact sheet.

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2

For pre-schools
Better parentschool partnership
Value-added
image as an ideal
environment for
learning
Reduce problems
with students' discipline
Early detection of
'at risk' families
Supply of MCYS
resource materials on
family life education

REQUIREMENTS AND RESPONSIBILITIES OF

STAKEHOLDERS

SELECTION CRITERIA

The commitment of schools and service providers1 is crucial for the successful
implementation of PEPS. The following factors are considered in the selection of PEPS
schools:

School

supports PEPS, especially key personnel, such as Principal, Vice-Principal, and

teachers.

understands that PEPS is a proactive, developmental and preventive

programme that caters to parents, school staff and children. It is not a
remedial measure.

works closely with a service provider to plan and implement family life
education programmes for parents, school staff and children based on the
needs of the school.

Service Provider

Works with schools to plan, implement and monitor the family life education
programmes.

has a pool of family life educators to conduct family life education

programmes. If service provider does not have sufficient pool of in-house
educators, it must at least have ready external contacts to tap on.

is reliable and able to provide quality family life education programmes.

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A service provider is an agency that provides and implements family life education services to the PEPS schools.

RESPONSIBILITES OF STAKEHOLDERS
Service Provider:

Offers parenting programmes through PEPS programme menu

Provides consultation on programmes to meet schools needs

Liaises with MCYS and schools to facilitate smooth implementation of PEPS

Provides speakers for PEPS programmes

Prepares content/materials/publicity/activities for PEPS programmes

Manages and monitors PEPS indicators for schools

Submits reimbursement documents to MCYS

Collates PEPS programme evaluation responses

Organises and manages PEPS zonal talks

PEPS School:

Encourages parent participation and involvement (refer to Resource 1: Parent

Involvement Plan with Checklist & Tips)

Plans PEPS programmes with service providers (refer to Resource 2: School Needs
Analysis Survey)

Publicises programmes to parents

Manages parent registration and attendance for in-centre talks and field trips

Provides logistics (venue, staff, equipment) for in-centre parenting talks

Reports usage of funds and provides purchase documentations (invoices, receipts)

to service providers

Distributes and collects participant evaluation forms

Completes programme report for proposed programmes and fieldtrips not

included in PEPS programme menu

Submits photograph of PEPS programmes conducted to service providers

Plans and implements fieldtrips

Delivers PEPS children programme on character development and family values

RESPONSIBILITES OF STAKEHOLDERS

Role of Ministry of Community Development Youth and Sports (MCYS):

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Provides strategic directions in accordance with national policies.

Provides funding for PEPS programme

Coordinates research on PEPS nationwide.

Provides family life education resource materials produced by MCYS.

Provides recruitment and orientation programmes to schools and service

providers interested in PEPS.

Provides support to service providers and schools in the implementation of PEPS

PROGRAMME FRAMEWORK
AND
COMPONENTS

PROGRAMME FRAMEWORK AND COMPONENTS

Part 1: Understanding the PEPS partnership

Provision of family life education programmes will depend on the needs of target
groups, which will be assessed by the school and the service provider at the onset of
PEPS. Selected schools will be matched to a service provider to plan and implement
PEPS programmes. The school can also indicate its preferred service provider in the
application form (refer to Annex 2 for the PEPS Application Form).
Part 2: Understanding PEPS Programme Framework

Component 1: In-centre parenting talks and fieldtrips

In-centre parenting talks:
In-centre parenting programmes are conducted within the school premises. PEPS
schools can select from a variety of over 100 parenting programmes offered by our
service providers listed in the PEPS programme menu. Programmes outside the

PROGRAMME FRAMEWORK AND COMPONENTS

PEPS programme menu will need prior approval from MCYS. Service providers will
provide guidance and recommendations on programmes that cater to the needs of
each school.
Parenting experts will be engaged to conduct talks and workshops and impart useful
and practical skills to parents. In-centre programmes also offer parents and staff the
opportunity to strengthen parent-school partnership. Parents in the community may
also be invited to attend in-centre programmes. Schools may charge parents a
nominal fee to defray operating cost.
Fieldtrips:
Schools can also conduct parenting programmes beyond the school compound by
inviting parents to field trips to facilitate the learning of parenting skills. As the
objective is to empower parents to become more effective, it is important that
parenting skills and tips are incorporated into the programme or delivered through a
briefing. For example, schools can conduct a parenting talk before or after the field
trip to impart parenting tips and knowledge. Relevant parenting handouts can also
be distributed to parents to reinforce the learning points gained at the talk.
The planning and implementation of fieldtrips will need to be initiated by schools and
approved by MCYS. While schools are responsible for the implementation of field
trips, service providers can provide consultation and relevant parenting speakers.

PROGRAMME FRAMEWORK AND COMPONENTS

Component 2: Zonal talks

Zonal-based programmes are conducted to magnify the circle of influence not just
to parents of PEPS schools, but also parents in the community. PEPS zonal talks are
half-day seminars which aim to bring parenting programmes closer to our target
9 groups. An average of four zonal talks are organized every year at various locations
island-wide e.g.: North zone, Central zone, by our service providers. Each talk will
usually last between 3-4 hours with 100 or more participants. Our service providers will
plan and develop programmes that are informative, engaging and interactive for
parents.
9 a
While parents learn important skills from experts, their children will be involved in
supervised children programme. PEPS schools are strongly encouraged to publicise
PEPS zonal talks to parents.

PROGRAMME FRAMEWORK AND COMPONENTS

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PROGRAMME FRAMEWORK AND COMPONENTS

Component 3: Children Programme
Children in PEPS schools benefit from the PEPS programme through the impartation of
positive family values and life skills such as building self-esteem, communication and
relationship skills by pre-school teachers.

Each PEPS school teaches 12 hours of

children programmes per year as part of the PEPS children curriculum.

Component 4: Parent Support Group (PSG)

The formation of parent support group is another feature of the PEPS programme.
PEPS schools facilitate the formation of the parent support group to give parents a
platform to share information, provide support and form friendship.
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PROGRAMME FRAMEWORK AND COMPONENTS

Yearly Outcome Indicators

11
No. of hours of Family Life
Education programme
Percentage of Outreach/
Participants

Satisfaction of
programme
Usefulness of programme

For parents

For students

20 hours
12 hrs centre-based
8 hrs zonal talk
30% (1st yr)
nd
40% (2 yr cumulative)
60% (3rd yr cumulative)
75% (4th year and beyond cumulative)
80%

12 hours
(built into centre children
curriculum)
100%
children aged 3-6

80%

Below are some explanatory notes on the outcome indicators:

Figures for year 2 and 3 are cumulative, i.e., an additional 10% of parents
should be reached in year 2 and additional 20% for year 3.

Figures are based on children enrolment for the year. E.g., if children
enrolment is 100, total number of parents reached should be 30 in the first year,
40 in the second year and 60 in the third year.

Figures are based on distinctive parents, which are parents who have
attended PEPS programmes for the first time.

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PROGRAMME ADMINISTRATION

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PROGRAMME ADMINISTRATION

What happens after PEPS recruitment?

The accounting period for PEPS programme is from 1st April to 31st March every year. By
the start of the Financial Year, the PEPS school will have been allocated a service
provider. Both school and service provider will work together to develop a yearly
programme plan for in-centre programmes (refer to Annex 3).
When a programme is confirmed, the service provider will provide speaker, content
and materials needed. The school will provide publicity and logistical support. After
the event, the school will submit the necessary documents to service providers for
reimbursement. Both parties will work closely together to reach out to parents with lifeenriching parenting programmes.
The PEPS school will implement the children programme and submit half-yearly
children programme reports (refer to Annex 4), listing the programmes taught during
curriculum time that inculcate positive family values.
Refer to the next page on the flow chart on in-centre parenting talks and field trips.

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PROGRAMME FLOWCHART
(IN-CENTRE PARENTING TALKS)

Before FY or
> 8 weeks before
programme

1. Carry out school needs analysis with parents

2. Consultation with service provider on suitable programmes
to meet parents needs
3. Select programmes from PEPS menu and set up schedule
for talks
4. For programmes not included in PEPS menu, submit
programme proposal and materials (such as slides,
handouts, notes etc) to service provider for MCYS
approval.
Refer to: Resource 1- Parent Involvement Plan with Checklist & Tips
Resource 2- School Needs Analysis Survey
Annex 3-Programme Plan Template
Annex 5-Programme Proposal/ Report

6 weeks before
programme

4 weeks before
programme

5. Confirm scheduled programmes and speaker with service

providers
6. Generate publicity materials together with service provider
Brochures/flyers
Banners
Website listing
Email flyer

7. Publicise activity to parents/registration

School notices board
Schools website
Newsletters
Email blast
SMS
Word of mouth (teachers)

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PROGRAMME FLOWCHART
(IN-CENTRE PARENTING TALKS)

1 week before
programme

8. Confirm attendance list

9. Prepare logistics (where necessary):
LCD projector, screen and laptop
Whiteboard, marker or flipchart
Space for programme
Prepare/ order refreshments
Children programme
10. Prepare administration documents:
Attendance list
Evaluation forms
Participants handouts if any
Refer to: Annex 6-Parent Workshop Evaluation Form
Annex 8-Parent Attendance List

Programme day

After programme
(within 1 week)

11.
12.
13.
14.
15.

Set up logistics and refreshments

Distribute participants handouts and evaluation forms
Take parent attendance
Take photographs
Collect evaluation forms after programme (from at least
50% of parent participants)

16. Submit required documents to service provider

Programme report and email approval from MCYS
for programmes not included in PEPS menu
Attendance sheet
Photographs
Evaluation forms
Receipts and invoices
Speakers/ facilitators/ trainers profile
Programme materials
Copy of publicity materials
17. Feedback to service provider about the programme
Refer to: www.peps.sg to download all forms required for
reimbursement

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PROGRAMME FLOWCHART
(FIELD TRIPS)

Before FY or
> 8 weeks before
field trip

1. Consultation with service provider on suitable parenting/

family life education content to be incorporated into the
field trip
2. Submit programme proposal and materials (such as slides,
handouts, notes etc) to service provider for MCYS approval
Refer to: Annex 5-Programme Proposal/Report

6 weeks before

3. Generate publicity materials together with service provider

Brochures/flyers
Banners
Website listing
Email flyer

4 weeks before

4. Publicise activity to parents/registration

School notices board
Schools website
Newsletters
Email blast
SMS
Word of mouth (teachers)

field trip

field trip

1 week before
field trip

5. Confirm attendance list

6. Prepare logistics (where necessary):
Space for conducting parenting talk/ briefing
LCD projector, screen and laptop
Whiteboard, marker or flipchart
Prepare/ order refreshments
Purchase admission tickets
Transport arrangements
7. Prepare administration documents:
Attendance list
Evaluation forms
Participants handouts if any
Refer to: Annex 8-Parent Attendance List
Annex 9-Field Trip Evaluation Form

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PROGRAMME FLOWCHART
(FIELD TRIPS)

Programme day

After field trip

(within 1 week)

8. Set up logistics and refreshments

9. Conduct parent education component
10. Distribute participants handouts (for parents) and
evaluation forms
11. Take attendance
12. Take photographs
13. Collect evaluation forms after programme (from at least
50% of parent participants)

14. Submit required documents to service provider

Programme report and email approval from MCYS
Photographs
Evaluation forms
Receipts and invoices
Programme materials (e.g. handouts for parents)
Copy of publicity materials
Refer to: www.peps.sg to download all forms required for
reimbursement

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PROGRAMME RESOURCES
Resources & Materials to Support PEPS
New PEPS schools will be provided with the following family life education materials
and resources to support the programme:
Item
1)

PEPS Starter Kit

Purpose
Comprises some of following resources:

a) PEPS Guide on Set up and

Management

Helps schools plan and implement PEPS

effectively

b) PEPS A3 Poster (English & Chinese)

Raises awareness among parents

about the programme

c) PEPS Decal

Boosts schools image as a familyfriendly school

d) Essential Parenting Tips Booklet

(English, Chinese, Malay and Tamil)

Family life education resource with

comprehensive tips on parenting and
family life

e) PEPS Post-it-pad

Collateral with parenting tips for

parents, to be distributed during
talks/programmes

f)

Provides PEPS information and

parenting tips for parents

PEPS Postcards (English & Chinese)

g) PEPS VCD

Comprehensive introduction of PEPS

with testimonies from parents

h) PEPS Brochure Stand

Holds family education resources for

parents. To be placed at the entrance
or counter of PEPS school.

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PUBLICITY/IMPLEMENTATION STRATEGIES

It is imperative that PEPS is promoted extensively to increase participation rates. Below

is a list of suggested channels, which is not exhaustive. Schools are encouraged to
leverage on other platforms to creatively promote PEPS to the target groups.
1.

PEPS brochure stand/posters/decal/postcards

These collaterals will be provided by MCYS. It is highly recommended for schools
to display them at a visible area to publicise and highlight PEPS as a valueadded service provided by the school.

2.

School website
To hyperlink to www.peps.sg

3.

Notice board/ Newsletters/ Tip sheets

To stimulate parents awareness and interest in the upcoming workshops/ talks.

4.

Peer recommendation
To encourage teachers and parents to promote PEPS and communicate to
other parents the benefits of attending the programmes.

5.

To ride on school events

Some school events tend to have high parent attendance. PEPS schools can
ride on such events to conduct PEPS programmes, for example, having a onehour talk before a graduation ceremony or orientation programmme.

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FUNDING

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FUNDING

PEPS operates under a cost-sharing principle in which parenting programmes are

funded by MCYS while PEPS schools will support the children programme by teaching
it as part of the curriculum. Below are the items funded by MCYS under PEPS:

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Expenditure

Funding Amount

Total Amount

Remarks

Speakers fee

Up to $150/hr

Facilitators fee

Up to $100/hr

Publicity

Up to $125 per
programme

Refreshment

Up to $3/pax

Venue*

Up to $400 per
programme

*Only for combined

school prog, onetime funding per year
per school

Transport*

Up to $100/bus

*Only for field trip,

once per year per
school

Admission fee*

Up to $10/pax

*Only for field trip,

once per year per
school

Only applicable for

programmes with
more than 30 parent
participants. Max 2
facilitators per
programme.
$1,500 per year

Includes printing of
flyers, posters,
backdrop, speakers
handouts and
evaluation forms

FUNDING

Note:
1. Facilitators must be involved in the direct facilitation of content related to
parenting or family life education. This excludes responsibilities such as handling
registration, admin briefing for field trips and delivering of topics such as health,
arts, sports and academic.
2. Venue claims are only applicable for combined school programmes with 30 or
more registered participants and at least 75% of these registered participants
must turn up for the programme.
3. For better cost efficiency, schools are advised to run programmes with at least 10
or more parent participants. Schools are advised to inform their service provider
of the expected number of participants one week prior to the programme and to
postpone it if the number of registered participants falls below 10.
4. PEPS schools may organise one field trip per year. The maximum number of PEPS
hours that they can clock in for field trips is 3 hours. All field trips must include
parent participation with a recommended parent-child ratio of 1: 2.
5. PEPS schools may collect nominal fees to defray the cost of running PEPS
programmes.

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FUNDING
Reimbursement
Reimbursement of PEPS programmes will take place on a monthly basis; submission of
claims must reach MCYS within 15 days after each month, for e.g.: for programmes
completed in April, the documents must reach MCYS by 15 May. The PEPS school will
submit the relevant claim documents and receipts to its service provider. Schools
help is needed in the complete and prompt submission of reimbursement
documents. Service provider will submit the verified documents required on behalf of
the PEPS school to MCYS. The PEPS school will submit the following documents below
to service providers:
Reimbursement documents needed
For In-Centre Parenting Talks

Programme report (refer to Annex 5) and

email approval from MCYS*. To be
submitted for programmes not included
in PEPS menu.
Evaluation forms for parents (refer to
Annex 6 & 7). Schools are strongly
encouraged to collect evaluation forms
from at least 50% of the parent
participants.

Attendance sheet (refer to Annex 8). This

includes tracking of attendance of
parents.

Invoices and receipts

Speakers/ Facilitators/ Trainers profile*

Programme materials including slides,

speakers handouts, tip sheets etc.*

Programme photographs

Publicity materials*

For Field Trips

Programme report (refer to Annex 5) and

email approval from MCYS*.

Evaluation forms for parents (refer to

Annex 9). Schools are strongly
encouraged to collect evaluation forms
from at least 50% of the parent
participants.

Invoices and receipts

Programme materials including slides,

speakers handouts, tip sheets etc that
are related to parenting/family life
education.*

Photographs

Publicity materials*

*These can be obtained with the help of service provider.

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EVALUATION

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22

EVALUATION

Evaluation is a vital process in the management of a relevant, high quality, and

effective PEPS. It helps to inform of the success of the programme in achieving its
desired outcomes, and to identify any areas of improvement. In-depth research
assessing the impact of PEPS on all the target groups, and the attainment of
outcome indicators stipulated by MCYS will be conducted at least once in every
school. The research will be both quantitative and qualitative in nature.

Each activity conducted under PEPS will require the collation of feedback from
participants. Feedback from various activities will be consolidated and submitted by
the service providers to MCYS on a monthly basis together with the reimbursement
processing (Download all required forms from www.peps.sg).
reports will contribute to MCYS assessment of PEPS programme.

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These evaluation

CONTACTS

27

CONTACTS

Schools can approach their PEPS service provider for programme planning and
arrangement, or any enquires about the PEPS programme. The list of PEPS service
providers is below:
1.

Ain Society Tel: 6665 8131

2.

Aoxiang Counselling Service Tel: 6251 5525

3.

Association of Muslim Professionals (AMP) Tel: 6416 3974

4.

EN Community Services Society Tel: 6788 6625

5.

Fei Yue Community Services Tel: 6593 6451

6.

Focus on the Family Singapore Ltd Tel: 6336 1444 / 6491 0705

7.

HOPE Worldwide Singapore Tel: 6312 9671

8.

Morning Star Community Services Tel: 6315 8812

9.

Oikos.Community @ Sengkang Tel: 6386 0626

10.

St Andrew's Centre for Early Childhood Education Tel: 6282 3298

11.

SEED Institute Tel: 6332 2535

12.

TOUCH Family Services Tel: 6317 9997 / 6317 9978

13.

Yong-en Care Centre Tel: 6225 1002

Visit www.peps.sg for latest updates on PEPS.

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ANNEXES
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ANNEX 1
PEPS FACT SHEET

PEPS Fact Sheet

1.

Introduction

1.1
The Parent Education in Pre-school (PEPS) Programme is a pre-school extension of the School Family
Education (SFE), which has proven to be successful in primary and secondary schools. It presents an efficient
channel to conduct family life education to parents beyond the workplace. Both PEPS and SFE programmes
offer a continuum of parenting and family life programmes from preschools to Junior Colleges to help parents
throughout their parenthood journey.

Parent Education in Pre-school

(PEPS)

School Family Education

(SFE)

Junior
Colleges
Secondary
Schools
Primary
Schools
Child care
centres

2.

Kindergartens

Desired Outcomes & Benefits

2.1
To foster stronger and more stable families, PEPS aims to enhance the quality of family life in the
following ways:
Desired Outcomes
For parents

30

Equip young parents with effective parenting

skills and to promote better parent-child
understanding and relationship
Encourage young parents to participate in
parenting programmes

For students

Facilitate a safe and stimulating environment

for children to develop
Encourage young childrens natural love of
learning and to transmit positive family values
(heartware)

Outcome Indicators

No. of hours of Family life

education programme

Percentage of Outreach/
Participants
Satisfaction of programme
Usefulness of programme
2.2

For parents

For students

20 hours
12 hrs centre-based
8 hrs zonal talk
st
30% (1 yr)
nd
40% (2 yr cumulative)
rd
60% (3 yr cumulative)
75% (4th year and beyond cumulative)
80%
80%

12 hours
(built into centre children
curriculum)

100%
children aged 3-6

The benefits of the PEPS programme are as follow:

For parents

For students

Gain confidence and learn positive and

effective parenting skills
Better understanding of their children
Better parent-child (family) relationships
Better spousal relationship

Develop into socially adept individuals

equipped with positive life skills
Develop positive family values from young

For school

3.

A conducive environment for learning

Better parent-school relationship
Less problems with students discipline
Early detection of at risk families
For the community

A family friendly environment to raise families

Fosters community bonding and pride
Programme

Common Curriculum
3.1
Parents of children enrolled in pre-schools are able to choose up to 20 hours of parenting programmes
per year from a common programme menu with topics ranging from managing children's behaviour to
strengthening marriages. The programmes take the form of short 1.5 hrs talks to 3 hrs workshops and half day
experiential trips and seminars.
3.2
Core programmes for parents include parent-child relationship skills, parenting skills, marriage
enrichment, financial planning, and work-life harmony.
3.3
Children in the PEPS schools are taught positive family values and lifeskills such as building selfesteem and being money wise by the child care teachers. Each pre-school teaches 12 hours of children
programmes per year as part of the centre curriculum. The Kids for Character Educational Package, jointly
produced by MCYS and SEED Institute (formerly known as Regional Training and Resource Centre) and
launched in April 2006, aims to promote social competencies in young children. It is part of the common
curriculum for children in the PEPS programme.
Parent Support Group (PSG)
3.4 The formation of parent support groups is another feature of the PEPS programme. PEPS schools
facilitate the formation of the parent support group to give parents a platform to share information, provide
support and form friendships.

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4.

Outreach

4.1
PEPS was piloted in 40 NTUC Childcare Co-operative Ltd in April 2005. In FY2008, we extended the
PEPS programme to the kindergartens. Major child care and kindergarten chains on board the PEPS
programme are:
NTUC Childcare Co-operative Ltd
Learning Vision International Pte Ltd
Metropolitan Young Mens Christian Association (Singapore)
Kinderland Educare Services Pte Ltd
Pats Schoolhouse Pte Ltd
PAP Community Foundation (PCF) Sparkletots
Learning Vision International Pte Ltd
Cherie Hearts International Group PL
Agape Childcare
Care Corner Child Development Centre
Carpe Diem Holdings Pte Ltd
Mondern Montessori International Pte Ltd
Presbyterian Community Service
PCF Education Centre

4.2
As at February 2012, we have 535 PEPS schools onboard the PEPS programme. More than 200,000
parents and young children benefited from the PEPS programmes since its inception, a more than 100-fold
increase from the pilot outreach of 2,000.

5.

Core Programmes

Parents
1) Effective parenting skills
2) Marriage enrichment
3) Financial planning
4) Personal work-life effectiveness
5) Parent-child relationship
Children
1) Positive family values
2) Character/ values education
3) Communication and relationship skills

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ANNEX 2
PEPS APPLICATION FORM

APPLICATION FORM
PARENT EDUCATION IN PRE-SCHOOL
(PEPS) PROGRAMME
To apply for PEPS, please complete this form and submit it via email: mcys_peps@mcys.gov.sg or fax
to 63549868.
PART I: PRE-SCHOOL INFORMATION
General Information

Name of Pre-School: __________________________________________________________

Name of Principal: ______________________________ Email Address: ________________
Name of Supervisor: _________________________ Email Address: ____________________
Name of Contact Person:_____________________ Email Address: _____________________
Address of Pre-School: ________________________________________________________
Telephone No.: ______________ Fax No.: ______________
Profile

No. of children: ____

Profile of children:

____% (Chinese)____% (Malay)

____% (Tamil)

____% (Others)

List of parenting talks/workshops conducted for the past one year*

Date

Title of workshop

No. of participants

_______

_______________________________________

_______________

_______

_______________________________________

_______________

_______

_______________________________________

_______________

*Any existing parenting talks/workshops already conducted by your pre-school before the PEPS
programme.

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Logistics and Administration

1. My pre-school is able to have PEPS activities (for parents, for instance) in the
evening or Saturday afternoon

Yes

No

2. My pre-school is committed to reach out to the 2 target groups (parents & children) through
PEPS activities

Yes

No

Yes

No

3. My pre-school is able to provide logistic & technical support (OHP, Lap-top,

LCD projector etc) for any PEPS activities

Purpose for setting up PEPS in your pre-school**

Please include the following in your proposal:

1. Outreach plans for 2 target groups (includes publicity plans to parents and children)
Eg: Parents: To distribute flyers to parents to inform them of the PEPS programme during parentteacher meetings. Children: To include the Kids for Character Educational Package into the
children curriculum.
2. Proposed plans to meet PEPS desired outcomes
Eg: To organise 12 hours of centre-based programme in a year. To encourage parents to attend
PEPS Zonal Talks in a year.
3. Future visions of family life education programmes in your pre-school
Eg: Better parent-centre relationship. To equip parents with skills and knowledge to become
effective and loving parents.

** Please use additional sheets of paper when necessary

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PART II: INFORMATION ON SERVICE PROVIDER

(Note: To fill up all information on a proposed NEW service provider that is not listed on the current PEPS service
provider list. If you have selected a service provider from the existing list, you only need to put in the organisations
name; the other information is not required. MCYS already has all information on the current PEPS service
providers. If you leave Part II blank, MCYS will help match a suitable service provider for your pre-school.)

General Information
No. of years organisation is registered: ____ years
No. of staff in organisation: ____
Description of organisations core business:
_____________________________________________________________________________________

______________________________________________________________________________
Please enclose supporting documents on the organisations registration with the relevant
government authorities.
Particulars of Head of Organisation/ Agency
Name of Organisation: __________________________________________________________
Name of Head: ____________________________________ Telephone No.: _______________
Designation: _________________________________ Email Address: ____________________
Educational Qualifications: _______________________________________________________
Name of Contact Person: ____________________________ Telephone No.: _______________
Designation: _________________________________ Email Address: ____________________
Address of Organisation:_________________________________________________________

PART III: FOR OFFICIAL USE

Application for PEPS: Approved/Not Approved
Recommended by: ____________________ Designation:______________ Date: __________
Approved by: ________________________ Designation:______________ Date: __________

35

ANNEX 3
PEPS YEARLY-PROGRAMME-PLAN
(IN-CENTRE PROGRAMMES)

PARENT EDUCATION IN PRE-SCHOOLS (PEPS) PROGRAMME

PROGRAMME PLAN FOR IN-CENTRE PARENT PROGRAMMES
FOR FY 2012 (1 APRIL 2012 - 31 MARCH 2013)
(Note: Please email to: mcys_peps@mcys.gov.sg or fax: 6354 9868)
Name of Childcare Chain/Centre/Kindergarten:
_________________________ ______________________________________________________________________________
Name of Contact person: ____________________________________

Contact no.: _________________ Email: __________________

Total number of Parents: _________________________________

(Same as the total number of children)
Programmes for Parent
S/N
Programme/Activity
(please indicate programme code)

E.g. P3-DISC Parenting by Design

Tentative
Date/
Time
Frame
2/4/2010/
7 pm

Total
hrs

2 hr

Estimated
No. of
parents
participants*
30 parents

TOTAL
TARGET

36

12 hrs

1st year - 30%

2nd year 40%
3rd year 60%

Estimated
No. of
children
participants
0

Estimated
total cost

$150

Remarks

ANNEX 4
PEPS HALF-YEARLY CHILDREN REPORT
PARENT EDUCATION IN PRE-SCHOOL (PEPS) PROGRAMME
CHILDREN PROGRAMME
HALF-YEARLY REPORT
Name of Childcare Centre/ Kindergarten:____________________________________________________________________________________
Centre Contact person: ____________________________________ Tel: ___________________________ Email: ________________________
Average Children Enrolment (Aged 3-6 yrs old): _____________

S/N

Level

Eg:

PG1
K2

Programme/Activity

Kids for Character, Character for Kids

No. of
session

No. of
hours per
session

Total number of
hours

Estimated No. of
children
participated

40

15 mins

40 x 15 mins = 10 50
hours

Remarks

TOTAL

37

ANNEX 5
PROGRAMME PROPOSAL/ REPORT

PROGRAMME PROPOSAL/ REPORT

PARENT EDUCATION IN PRE-SCHOOL (PEPS) PROGRAMME

Name of Childcare Centre/Kindergarten: ______________________________________________

Programme Title: __________________________________________________________________
Speaker(s): ________________________________________________________________________
Date/Time:

_____________________________ Duration:______________________________

No. of expected/ registered participants: Parents: __________ Children: ____________________

No. of actual participants: Parents: _____________ Children: _____________________________

Objective/Synopsis

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Outline:
(For field trips, please include programme schedule and elaborate on how the parent education
component is incorporated into the programme.)
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

38

Submitted by:

Supported by:

________________________________
Name & Signature of Authorised Person
Childcare Centre/ Kindergarten

_______________________________________
Name & Signature of Authorised Person
Service Provider

ANNEX 6
PARENT WORKSHOP EVALUATION FORM-ENGLISH
(IN-CENTRE PROGRAMME)
WORKSHOP EVALUATION FORM PARENTS AND CENTRE STAFF
PARENT EDUCATION IN PRE-SCHOOL (PEPS) PROGRAMME
This form may take you 5 minutes to fill in

Name of Childcare Centre/Kindergarten: ____________________________________________

Topic: _______________________________________________________________________
Speaker: __________________________________________ Date: ______________________
Please help us to improve our service to you by taking a few minutes to give us your feedback. Thank
you. Please tick or circle the appropriate item.
Personal Particulars (compulsory)
1

a)

Educational Qualification
1 Tertiary
4 Secondary education

2 A Level
5 Primary education

3 O Level
6 None

Age Group
1 17-24 years
4 35-39 years

2 25-29 years
5 40-44 years

3 30-34 years
6 45 years & above

c)

Sex

1 Male

2 Female

d)

Is this your first time attending a family life education

workshop?

b)

Yes
1

No
2

e)

Do you agree that Family education programmes such as Parenting and Marriage education
are important?
Yes No
1 2

f)

Do you agree that It is important that I attend family

life education programmes?

Yes
1

No
2

Content/ Speakers
Strongly Disagree

Strongly Agree

2.

The content of the workshop was enriching & useful.

3.

The speaker was knowledgeable in the subject field.

4.

The speaker has provided relevant examples.

5.

I will apply the practical knowledge and skills that I

have gained from this workshop.

6.

Overall, I am satisfied with the workshop.

5
39

Has the workshop been helpful to you?

Yes
If No, please state your reasons:
1
______________________________________________________________________
______________________________________________________________________

Tick the statement/s that best describes your feelings after attending the workshop (You may tick
more than one):
1
2
3
4
5
6
7

I have learnt new skills which I can practise

I am more confident of what I do
I understand more about the subject matter
I will definitely put the knowledge to good use
There was nothing new
I feel I don't know enough
It's been a waste of time

What motivated you to come for this workshop?

1
Accessible location
2
Curiosity
3
Relevant topic at appropriate time
4
Persuaded by PTA/ PSG/ other parents
5
Wish to improve my family life
6
Others (Please specify) ______________________________________________

10

Would you recommend other friends to attend such workshops?

1
Yes
No. If No, please tick your possible reasons
2
Speaker is not up to expectations.
3
I have no friends who have such needs.
4
My friends may not be interested to attend.
5
Others (Please specify) _________________________________________

11

I allow my comments to be quoted by MCYS and the pre-school.

12

Im willing to take part in any PEPS survey to identify areas of improvement so as to serve me
better.
Yes No
1 2

Name

Yes
1

No
2

: ___________________________________________________________________

Telephone No.

: _____________________ Email address: ___________________________

Any other comments:

THANK YOU FOR YOUR VALUABLE FEEDBACK

40

No
2

ANNEX 7
PARENT WORKSHOP EVALUATION FORM-CHINESE
(IN-CENTRE PROGRAMME)
WORKSHOP EVALUATION FORM PARENTS AND SCHOOL STAFF
PARENT EDUCATION IN PRE-SCHOOL (PEPS) PROGRAMME
This form may take you 5 minutes to fill in

Name of Childcare Centre/Kindergarten: ___________________________________________________

Topic : _____________________________________________________________________
Speaker : ____________________________________

Date : _________________

Please help us to improve our service to you by taking a few minutes to give us your feedback. Thank you.

Please tick or circle the appropriate item.

Personal Particulars (compulsory) ()
1. a)
Educational Qualification
(please tick)
1 Tertiary
2 A Level A
4 Secondary education 5 Primary education

3 O Level O
6 None

Age Group
1 17-24 years ()
4 35-39 years ()

2 25-29 years ()
5 40-44 years ()

3 30-34 years ()
6 45 years & above 45

c)

Sex

1 Male

2 Female

d)

Is this your first time attending a family life education programme? (please circle)
()
Yes / No
1
2

e)

Do you agree that Family education programmes such as Parenting and Marriage education are important?

Yes / No
1
2

f)

Do you agree that It is important to me that I attend family life education programmes?

Yes/ No
1 2

b)

Content / Speakers

2The content of the workshop was enriching & useful.

3The speaker was knowledgeable in the subject field.

4The speaker has provided relevant examples.

5. I will apply the practical knowledge and skills that I have

gained from this workshop.

6Overall, I am satisfied with the workshop.

Strongly Disagree

1
2

Strongly Agree

4
5

41

7 Has the talk been helpful to you?

Yes / No
1
2

If no, please state your reasons:

___________________________________________________________
8 Tick the statement/s that best describes your feelings after attending the workshop (You may tick more than one):
()
1 I have learnt new skills which I can practise
2 I am more confident of what I do
3 I understand more about the subject matter
4 I will definitely put the knowledge to good use
5There was nothing new
6 I feel I dont know enough
7 Its been a waste of time
9 What motivated you to come for this workshop?
1 Accessible location
2 Curiosity
3 Relevant topic at appropriate time
4 Persuaded by PTA/PSG/ other parents //
5 Wish to improve my family life
6 Others (Please specify) () _____________________________
10Would you recommend other friends to attend such workshops?

1 Yes
If No, please tick your possible reasons
2 Speaker is not up to expectations.
3 I have no friends who have such needs.
4 My friends may not be interested to attend.
5 Others (Pls. specify) () _________________________________________
11I allow my comments to be quoted by MCYS and the school.

Yes / No
1
2

12Im willing to take part in any PEPS survey to identify areas of improvement so as to serve me better.

Yes / No
1
2
Name ( )
______________________________________________________________________________________
Tel ___________________________ Email address : _________________________

Any other comments :

______________________________________________________________________________________________
Thank you for your feedback!

42

ANNEX 8
PARENT ATTENDANCE LIST
ATTENDANCE LIST FOR IN-CENTRE PROGRAMME/ FIELD TRIP
PARENT EDUCATION IN PRESCHOOL (PEPS) PROGRAMME
Name of Childcare Centre/ Kindergarten: ____________________________________________________
Topic: __________________________________________________________________________________
Speaker: _____________________________________
NO

NAME OF CHILD

NAME OF PARENT/
PARTICIPANTS

Date/Time: ___________________________
1ST TIME
SIGNATURE
PARTICIPANT*

Y/N

Y/N

Y/N

Y/N

Y/N

Y/N

Y/N

Y/N

Y/N

10

Y/N

11

Y/N

12

Y/N

13

Y/N

14

Y/N

15

Y/N

16

Y/N

17

Y/N

18

Y/N

19

Y/N

20

Y/N

21

Y/N

*1st time participating in a Family Life Education programme

43

ANNEX 9
FIELD TRIP EVALUATION FORM

FIELD TRIP EVALUATION FORM - PARENTS

PARENT EDUCATION IN PRE-SCHOOL (PEPS) PROGRAMME
Name of Childcare Centre/Kindergarten: ___________________________________________________
Programme Title: ________________________________________ Date/Time: _______________________
Parenting Topic: ______________________________________________________________________
Speaker/ Facilitator: ___________________________________________________________________

Please tick or circle the appropriate item.

Personal Particulars
1a) Educational Qualification
1 Tertiary
4 Secondary education

2 A Level
5 Primary education

3 O Level
6 None

b) Age Group
1 17-24 years
4 35-39 years

2 25-29 years
5 40-44 years

3 30-34 years
6 45 years & above

c) Sex

1 Male

2 Female

d) Is this your first time attending a family life education programme?

44

Yes
1

Strongly Disagree
1
2
3

No
2

Strongly Agree
4
5

2.

I have gained relevant and useful parenting

knowledge and skills from the field trip.

3.

The speaker/facilitator helped to highlight relevant

learning points related to parenting/family life.

4.

The activities allowed me to bond with my child

and apply the parenting/family life skills that I have
learnt.

5.

I allow my comments to be quoted by MCYS and the pre-school.

Yes
1

No
2

6.

Im willing to take part in future PEPS surveys that would help identify areas of improvement so
as to serve me better.
Yes No
1 2

Name

: ______________________________________________________________

Telephone No. : _____________________ Email address: ___________________________

Any other comments:
____________________________________________________________________________
____________________________________________________________________________
THANK YOU FOR YOUR VALUABLE FEEDBACK

45

USEFUL RESOURCES

46

Parent Involvement Plan

For PEPS Schools
Introduction
Parents are their childrens most important teachers and
mentors, and they bear primary responsibility for nurturing them.
To help parents fulfill this responsibility, we need to equip them with
knowledge and skills to fortify parent-child relationship and foster a
better family life. Parent-school partnership creates opportunities for
shared understanding and platform in the development of children. When schools and
families work together to support learning, parents are empowered and students do better
both in school and in life.

Benefits of Parent-Involvement
For Children:

Better academic performance and attendance.

More confident and self-disciplined.
Stronger and more stable family ties.

For Parents:

More responsive and sensitive to childrens social, emotional, intellectual and

developmental needs.
More positive and less punitive disciplinary methods.
Confidence in parenting skills
Better relationship with school

For Schools and Educators

Improved communication and understanding between parents, teachers and

administrators.
Improved student behavior and lesser disciplinary problems
Conducive environment for learning and working.

Parent Education in Pre-School (PEPS) Guide on Set Up and Management: Resource 1

Parent Involvement Plan

For PEPS Schools
Parent-Involvement Checklist
1.

Communicate the Need for Parent Involvement

Brief school staff on family life education programmes
(PEPS) and importance of parental involvement
Garner support from key stakeholders (E.g., school management, Parent Support
Group, parents, service providers, etc)
Establish clear and common objectives
Form a working team (E.g., the working team may comprise Principal,
HOD/senior staff, Parent Support Group Chair and service provider/
coordinator)

2.

Gather Information
Assess current level of parent involvement and areas of improvement (see Assess
Current Practice sample questions)
Identify priorities and needs of parents, staff and students through survey (see
School Needs Analysis Survey) or focus group discussion
Formulate recommendations to enhance parent involvement in the coming year
(You may use the Yearly Programme Plan template in Annex 3 as a guide and
discuss the plan with service provider)

3.

Developing a Parent Involvement Plan

Specify overall objectives
Outline strategies
Indicate the timeline for action
Identify key responsibilities of working team
(Please use the Parent Involvement Plan template as a guide)

Parent Education in Pre-School (PEPS) Guide on Set Up and Management: Resource 1

Parent Involvement Plan

For PEPS Schools
4.

Informing the Key Stakeholders

Plan communication channels
Dissemination of information to schools key stakeholders
(E.g., school management, Parent Support Group, parents, service providers, etc)

5.

Evaluating the Initiative

Conduct evaluation through feedback forms
Refer back to parent involvement plan
Reflect and refine strategies with the working team when needed

Parent Education in Pre-School (PEPS) Guide on Set Up and Management: Resource 1

Parent Involvement Plan

For PEPS Schools
Assess Current Practice
The following is a list of sample questions that may be useful
when assessing parent involvement in your school.
How are parents made to feel welcome at school?
How are parents encouraged to express their opinions/needs
to the school?
How do schools ensure that they communicate to all parents?
How do parents communicate with the school?
How often does the school meet the parents?
Does the school have a group of parent volunteers/ambassadors to advocate parent
involvement and participation in programmes?
How does the school publicise parenting programmes?
Are there any barriers or challenges that are preventing better parent involvement?

Parent Education in Pre-School (PEPS) Guide on Set Up and Management: Resource 1

Parent Involvement Plan

For PEPS Schools
Parent-Involvement Plan Template

OBJECTIVES

Example:
To encourage parents to
provide at home-learning
support for their preschoolers

Example:

STRATEGIES
Specific plans to achieve
the objectives

METHOD
Specific programmes
and initiatives

Empower parents with

the knowledge of how
they can support
educating their preschooler at home

- Choose relevant
topics from PEPS
menu e.g.: Enhancing
your Childs
Intelligence,
Importance of Play to
Your Childs
Development

To have discussions
session and network
To forge stronger school- with parents to
parent partnerships
understand their needs
and concerns

- A breakfast coffee
session with parents

- Invite parents on
schools field trips
with teachers
imparting parenting
tips to parents

RESOURCES
Manpower, budget,
equipment, venue, time
needed
-Service Providers will
provide speakers and
resource materials
schools will provide
venue, equipment and
publicity*

TIMELINE

-By the end of term

1
(During parents
orientation, school
performance)

COMMUNICATION
How to publicise these
programmes/initiatives
-Schools notice board
-Teachers
- Publicity flyers

*Refer to PEPS funding

guideline

-Venue
-Facilitator
-Refreshment
- Organising committee
- Parenting handouts
-Budget*
*PEPS Schools can submit
claims for field trips if there
are parenting components,
please refer to funding
guideline

Parent Education in Pre-School (PEPS) Guide on Set Up and Management: Resource 1

-Once in every four

months

-Teachers
-Publicity flyers

Parent Involvement Tips

For PEPS Schools

Parent Involvement Tips:

1. Build a parent database

Build a database of parents contact information, including telephone,

mailing and email addresses so that schools can publicise programme through
these channels.
2. Publicise programme through school collaterals and other events
Information about upcoming parenting programmes can be distributed to the
parents during the schools open house day or orientation sessions. Updates
on upcoming PEPS programmes may be included in schools newsletters,
website and notice boards.
3. Set up a parenting resource corner
Schools can set up a parent resource centre or corner at the school, stocked
with family life education resource materials for parents to pick up. Upcoming
programmes or events can also be publicised at this corner.
4. Incorporate parenting programme into other school events
Parenting programmes can be incorporated into a schools major event like
orientation sessions, graduation ceremony or even during the Meet-the-Parents
sessions, where parent attendance is likely to be high.
5. Establish a parent network
Organise network sessions for parents to encourage and assist parents to make
friends and share their parenting experiences. Facilitators can be invited to
share parenting tips during the networking sessions. Encourage parents to
invite and bring a new parent to the networking sessions.
Parent Education in Pre-School (PEPS) Guide on Set Up and Management:
Resource 1

Parent Involvement Tips

For PEPS Schools
6. Bring parenting programmes closer to parents
Schools can organize combine school parenting programmes and
extend the programmes to workplaces or even the community
nearby. MCYS provides a funding of up to $400 for venue fees
for combine school programmes.
7. Be flexible in timing and programme format
Schools can consider organising weekend breakfast sessions to appeal to busy
parents or conduct lunchtime parenting talks for working parents. Schools can
include parenting talks or parent-child activities during fieldtrips. Be sure to
include a debrief with practical parenting tips for interactive programmes.
8. Organise a children programme simultaneously
One of the greatest concerns of parents is that arrangements will have to be
made to tend to their children when they attend parenting programmes.
Schools may garner higher participation rates and parents will feel more at ease
if a concurrent children programme is available. Simple and meaningful
programme such as story-telling or interactive activities can be organized for
children.

Parent Education in Pre-School (PEPS) Guide on Set Up and Management:

Resource 1

SCHOOL NEEDS ANALYSIS SURVEY TEMPLATE

Parents inputs will help us plan parenting programmes that better suit your needs. Please take a few minutes
to complete the survey below. All responses will be kept strictly confidential.
SECTION A: PARENT INVOLVEMENT
On a scale of 1 (Strongly Disagree) 5 (Strongly Agree),
please circle your response to each statement below.

Strongly
Disagree

Strongly
Agree

1. I am confident of my parenting skills.

2. I am involved in my childs school activities.

3. I am aware of parenting programmes offered by my

childs school

4. I feel welcome at my childs school.

1
2
3
4
5
If you circled 1 or 2 to Question 4, please state reasons:
_______________________________________________________________________________________
SECTION B: PARENT PARTICIPATION
On a scale of 1 (Least Likely) 5 (Most Likely), please
circle your response to each statement below.

Least
Likely

5. How likely will you attend parenting programmes

conducted by your childs school?

Most
Likely
2

If you circled 1 or 2 to Question 2i, please circle all the possible reasons below.
a)

Not interested

b)

Do not think it is necessary/relevant

c)

Busy/No time to attend due to other

commitments

d)

Able to obtain information from other sources like

Internet, books, etc

e)
Others (please specify): ______________________________________________________________
On a scale of 1 (Least Important) - 5 (Most Important), Least
Most
please circle the importance of each component in a Important
Important
parenting programme.
6. Quality of speakers, e.g.: knowledge, content, delivery,
credentials

7. Programme format, e.g.: workshop, talk, sharing

8. Location, e.g.: convenience, distance

9. Content, e.g.: relevancy, usefulness, interest

10. Timing, e.g.: after work hours, weekends

1
2
3
4
Please indicate how you get to know about parents activities conducted by the school?

11. Environment, e.g.: facilities, comfortable setting/seating

Please circle your response.

a)

Schools publications e.g.: newsletter, notice

board, flyers

b)

From my child

c)

Through other parents

d)

From teachers

Parent Education in Pre-School (PEPS) Guide on Set Up and Management:

Resource 2

e)
Others (please specify): ______________________________________________________________
Which topic would be of interest and relevance to you in enhancing
Not
Neutral Interested
your parenting skills? Please circle your response.
Interested
12. Child development, e.g.: understanding children development,
imparting values, building character, confidence and self-esteem

13. Parenting tips, e.g.: effective discipline, improve parent-child bonding,

effective communication, etc

14. Marriage enrichment, e.g.,: communication and conflict resolution,

15. Work-life harmony

16. What other topics should be included in the parenting programme? Please specify:
____________________________________________________________________________________
What is your preferred format for the parenting programmes? Please
Least
Neutral
Most
circle your response.
Preferred
Preferred
17. Talks/ seminars

18. Workshops

19. Parent support group sharing

20. Interactive/experiential activities

21. Others, please specify: _________________________________________________________________

Please circle your preferred time slot to attend parenting
Morning Afternoon Evening
programmes.
22. Monday to Friday

23. Saturday
1
2
What is your preferred duration for each parenting programme? Please circle the preferred slot.
a)

1 hour to 1.5 hour

b)

3
3

1.5 hour to 2 hours

c)
2 to 2.5 hours
d)
Over 2.5 hours
What language would you prefer the programme to be conducted in? Please circle the preferred slot.
a)

English

c)
Malay
Contact Information (Optional)

b)

Mandarin

d)

Tamil

Name:
Telephone:
Email Address:
I would like to receive regular updates and information about family life education programmes offered by the
school.

Thank you for completing this survey.

Parent Education in Pre-School (PEPS) Guide on Set Up and Management:
Resource 2

WHERE FAMILIES CAN GET HELP

Family Service Centres
The Family Service Centre (FSCs) is a key community-based focal point and social service provider
for families in Singapore. As agencies with professional social workers, FSCs provide professional
intervention to strengthen family functioning and well-being. An FSC's core services are Casework &
Counselling and Information & Referral. FSCs also provide other programmes which may include
family life education, developmental programmes and outreach programmes. Contact ComCare Call
at 1800-222-0000 to find out the FSC serving your area.

Samaritans of Singapore
Samaritans of Singapore (SOS) provides a 24 hour emotional support hotline
(1800-221-4444) manned by trained volunteers. It caters to people who are in crisis, and to those who
are despairing, discouraged or distressed.
Singapore Childrens Society Tinkle Friends
Tinkle Friends is a national toll-free helpline (1800-2744-788) for all primary-school-aged children in
Singapore. The helpline provides support, advice and information to lonely and distressed children,
especially in situations when their parents or main caregivers are unavailable. Tinkle Friend Helpline
is manned by trained volunteers.
Ministry of Community Development, Youth and Sports Child Protection and Welfare
Services
Reporting of suspected child abuse is the first positive step in helping to prevent or stop the abuse.
Appropriate investigation and intervention will be conducted to prevent further harm to the child. At
the same time, professional assistance will also be provided to the abused child and the family.
For further information or for reporting of child abuse, please contact Child Protection and Welfare
Helpline at 1800-777 0000.