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Why Aria
I SO 9001:20 08
Certified Company
Aria CCS-IVR is one the best IVR tool kit in the world with extensive features . ACCS IVR has following features.
Work with Analog as well as digital trunk
Work on Dialogic , Donjin, Digum, Sangoma Voice Board
IVR call flow run on XML
Easy to make your own call flow by drag & drop GUI
Compatible with existing EPABX
Universal communication integration
SMS integration
Email Integration
Third party ERP/ CRM Integration
ISDN PRI , SS7 Supported
SIP Supported
Support Inbound , outbound application
Call history MIS
OBD IVR for Campaign & electronic survey
ARIA 151N
ARIA 151 N is high quality binaural headset with noise cancelation . Most suitable
for digital phones , IP phones , Soft phone. Can be used in Call Center & high end
office communication . All ARIA QD compatible like USB, Rj9, 3.5mm, 2.5 mm etc.
ARIA 16 N
ARIA 16 N is good quality low cost binaural headset with noise cancelation . It is
most suitable for small & medium call centers. Compatible for digital phones , IP
phones , Soft phone, Analog Phone , Telephone Dial pad . Can be used in Call Center
& high end office communication . All ARIA QD compatible like USB, Rj9, 3.5mm, 2.5
mm etc
ARIA 350-Dialpad
16 Digits Incoming & outgoing No display with back light function
15dB speakerphone volume control
Redial, Flash, in-built & headset ring function
Electronic calendar indication
In use indication
RJ-9 jack for headset ,Additional RJ9 jack for monitoring with dual mute
Compatible with ARIA 12N & 151N Headset
ARIA 162N
ARIA 162 N is high quality binaural headset with noise cancelation . Most suitable for
digital phones , IP phones , Soft phone. Can be used in Call Center & high end office
communication . All ARIA QD compatible like USB, Rj9, 3.5mm, 2.5 mm etc.
It is also available in direct connection with RJ9 , USB , 2.5mm, 3.5mm etc.
No need Computer
Inbuilt speaker, mike & Display to search & listen recording file
Parallel Connectivity
Compatible with GSM / CDMA FCT
Answering machine to leave message in case of no answer
Auto answer & record facility
SD card support up to 32 GB or 500 GB HDD
Can also be used in conference recording
Software to search & play file in PC
No need Computer
Inbuilt speaker, mike & Display to search & listen recording file
Parallel Connectivity
Compatible with GSM / CDMA FCT
Answering machine to leave message in case of no answer
Auto answer & record facility
SD card support up to 32 GB
Software to search & play file in PC
Key features
Support 8 channels 8 SIM cards
Support 850/900/1800/1900MHz quad-band GSM network
Support BTS and carrier change and locked
Support IMEI and PIN modify
Support encryption: RC4, VOS , OEM encryption support
SMS receiving/batch sending, AT command compatible
Support USSD balance enquiry
Automatically lock/switch SIM card according to its balance, balance
alarm
ARIA GSM FCT is a single channel GSM which can be used to convert GSM
to Land Line. It supports all GSM frequency bands, providing world-wide usage flexibility.
ARIA GSM FCT is an ideal choice for small offices, Call Center etc to reduce
the cost of communication.
ARIA FCT can be easily connected to your existing PBX or Telephone
Specifications:
Dual band GSM 900, 1800
Operating Voltage : 12V DC
2 Nos. RJ 11 JACK
Compact Plastic Cabinet
5 DB Antenna
Support all operators
Easy Insert SIM
Compatible with all PBX
Support CLI
Mobile APPS:
Aria Also have ability to develop customized Mobile Apps as per client utility with data base or web integration in Android, Symbian & IOS
etc
Customization @ ARIA:
The best feature of ARIA is that all ARIA products are 100% in-house designed & developed. So they can be modified & re structured as per
client business process.
Not only this Aria Can integrate all our products with existing ERP/ CRM & other source of communication like Website , portal , SMS,
Email, FAX etc.
Website: www.ariatelecom.net
Email: sales@ariasolutions.net
Tele/Fax: +91-120-4205454
Key Features:-
Department wise routing
Complete chat history
Integration with existing data base , CRM, ERP etc for agent pop-up *
Comprehensive visitor history with location country , city etc
Live visitor monitoring
Live agent monitoring
Chat Transfer to other agent with chat detail *
No resources required
Customizable Disposition
Key Features:-
Welcome Message , Non business hours / Holiday Greeting
Mail box for each extension with personalized greeting
SMS alert
Voice Message on Email
Corporate Clients:
Okaya Inverter
Sony India
Hyundai Moter
Honda Cars
Kafila Travel
Power Grid
Networth Direct
Vizag Steel
BEL
Globe Capital
ONGC
Hindalco
SMC
Cipla
Trust Line
Canara HSBC
BEL
Indian Army
Indian Air force
ONGC
BSNL
Indian Pharmacopeia
HIV State control Society Jharkhand
HIV State Control Society Arunachal Pradesh
Lakshadweep Development Authority
Andman shiping help line
Call Center Clients:
Microtek Inverter
Shakti Pump Ltd
Microtek Inverter
One sky Shop
Sukam Inverter
Ziqitza
Madhusudan Dairy
Pantel
Movie Magic
Chandigarh University
Sanjay Institute of Technology & Management
JKM Motor
Beam Money