Beruflich Dokumente
Kultur Dokumente
Laurie L. Levesque
Most research on selection processes and organizational fit deals with existing, unfilled positions
where expectations and tasks are known and measurable. This article instead evaluates the reasons, processes, and implications of opportunistic hiringhiring employees before their jobs
exist. Examples from an exploratory study show how fit factors into selection decisions. A typology is offered along the dimensions of whether opportunistic hiring is used to meet immediate
or anticipated needs and the extent to which these needs are articulated prior to selection.
2005 Wiley Periodicals, Inc.
Correspondence to: Laurie L. Levesque, Suffolk University, Frank Sawyer School of Management, Management Department, 8 Ashburton Place, Boston, MA 02108, (617) 573-8389, llevesque@suffolk.edu
Human Resource Management, Fall 2005, Vol. 44, No. 3, Pp. 301317
2005 Wiley Periodicals, Inc. Published online in Wiley InterScience (www.interscience.wiley.com).
DOI: 10.1002/hrm.20072
302
Despite its
presence being
noted decades
ago in large,
bureaucratic
organizations
and in smaller,
younger firms
OH rarely is
discussed in the
human
resource
literature.
303
In the study
reported here,
CEOs,
founders, and
human
resource
professionals
were asked
about OH
under the
auspices of a
larger project
looking at
influences on
role creation in
small and
medium-sized
high-tech firms.
304
The majority of
sampled firms
(62.5%) hired
opportunistically
for both
technical and
nontechnical
positions.
centered around hiring for skill sets that current employees lacked, since firms were
looking to compensate for weaknesses and
fill existing gaps or voids. In the former
cases, when it was identified that employees
were unable to perform certain tasks or did
them poorly, OH meant bringing someone in
whose job would be built around that need.
Firms of various ages addressed this need in
a relatively similar manner, and their comments centered on complementary fit. They
gave examples where the need was identified
first and a candidate with the necessary abilities was then sought. Other examples were
cited where the idea for the job developed
only after meeting individuals who had
desired abilities.
To fulfill identified future needs meant
anticipatory hiring: planning for a specific
job that was not immediately necessary and
bringing someone in early. Temporary tasks
or projects were typically provided if the
work was to be unavailable for an extended
period or if the new hire needed an interim
project to become familiar with the industry
or the firms particular application of technical knowledge. For small firms in particular,
the decision to hire early came down to
finances. Hiring to fill a future need meant
weighing the financial ramifications of
immediately paying a salary to a worker
whose permanent job was to be created later
and whose full capacity to generate revenues
would be subsequently delayed.
Not all interviewees hired opportunistically fill future needs. As one CEO
explained, small firms generally do not have
the luxury of hiring someone solely because
they like the persons skills, experience, and
what he or she might do for the firm. Conversely, several founders thought it to be less
of a financial risk to outlay a few months of
salary earlier than budgeted if doing so
ensured that a highly skilled employee
deemed necessary for the core work would
be on staff and up to speed by the time he or
she was needed. This readiness was seen as
helping expedite products or services to consumers quickly enough to capture a profitable market share. The cost of not hiring
that person prior to needing his or her skill
set and knowledge could engender negative
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306
The link
between
current and
future staffing
needs was that
fit would evolve
as the jobs
themselves
emerged.
TABLE I
307
Future Need
P-J Fit
Needs/
Supplies
P-J Fit
Abilities/
Demands
P-G Fit
Complementary
P-G Fit
Supplementary
P-O Fit
* Indicates category of firm based on number of employees and whether the firm was founded more than (older) or less than (young) three years
prior.
308
Though it seems
counterintuitive
to use P-J fit as
the main hiring
criterion for a
job not yet
created, these
firms simply
focused on
expected
demands. At
best, that meant
detailing what
the job might
entail, and
other times it
meant only
having a hunch
as to which
particular
expertise or skill
set would
become the core
of the job and
using that as the
selection
guideline.
firms had a strong sense of what tasks newcomers would be doing and how they should
be completed. Newer firms also reported
needing to take broad jobs and divide them
into several discrete positions, though the
latter were more ambiguous. The founder of
a small, new firm put it this way: [The new
hires] attitudes were really positive, and they
were sponges. They wanted to absorb everything and they were willing to work the extra
hours . . . and thats the kind of personality
Ive been looking for, especially when you do
an opportunistic hire. His firm was identifying potential employees who were similar to
existing employees (supplementary P-G fit)
and who would fit into the culture (P-O fit).
P-O fit was also the basis for creating
opportunistic jobs. The founder of an established small firm said he tried to screen out
people looking for a career track or a specific job, but if they just want to work and
learn some things and have a good time . . .
thats more in tune with what I do. The
most extreme was using P-O fit as the sole
hiring criterion, banking on their future use
or simply to increase staff size and signal
the firms growth (i.e., success). A few firms
that hired opportunistically solely based on
P-O fit said they later observed person-job
mismatches far greater than that which
could be overcome by tinkering with the
jobs to better tailor them to the employees.
A COO of an Internet access and Web-site
development firm gave another reason for
not hiring opportunistically based solely on
P-O fit. He stated that aside from working
within the budget, bringing someone on
without a clear job only because he or she
really fit well with the firms culture would
be unproductive. A related problem blamed
on the Internet boom was the P-O misfit of
executives who vacated corporate positions,
excited by the prospect of finding their fortunes in start-ups, assuming they would be
able to fit right in. They arrived at start-ups
expecting to have a personal staff, defined
operating procedures, and frequent decision-making meetings. The founder of an
established firm with fewer than 50 employees noted that there was not always a good
match between an executive and the smallfirm environment:
Discussion
The findings from this exploratory study raise
interesting and important human resource
issues for opportunistic hiring and for person-job fit, person-group fit, and personorganization fit. All three types of fit were
used as criteria for opportunistic hiring,
though the type and the degree to which any
309
A few firms
that hired
opportunistically solely
based on P-O
fit said they
later observed
person-job
mismatches far
greater than
that which
could be
overcome by
tinkering with
the jobs to
better tailor
them to the
employees.
310
By using P-G fit as an additional hiring criterion for this well-defined position, the firm is
better able to determine how the tasks for
that single job integrate with other employees jobs. Implementers are likely to experience the least role ambiguity compared to the
other OH categories, because their jobs are
better defined and urgently neededthe latter being relevant because they are able to
focus and contribute quickly.
Builder
Firms that delineate jobs needed for the
future will seek Builders. These individuals
are hired into fairly well-defined positions,
although the jobs will not be needed for
some time. The motivation for hiring early is
heightened in firms that have rapidly changing and competitive environments, such that
delays in acquiring specific talent or getting
those individuals up to speed can create
missed deadlinesfor instance, by delaying
a product launch. Builders can be selected
based on P-J fit by considering their skills
given the known demands of the job, as well
as their preferences and needs. The situation
allows some flexibility, and it is expected that
builders may experience low to moderate role
ambiguity depending on whether or not they
are given specific tasks as interim work (or
have to do prework to get their jobs off the
ground). These new hires may face significant downtime until they are called on to
perform the specific tasks for which they
were hired. Like any newcomer, a desire to
be productive combined with a nave understanding of the firm may cause Builders to
unintentionally interfere with others work.
Expediter
The examples of Expediters given earlier
were for jobs not known a priori. Even if
some tasks are outlined in advance, these
jobs are defined as needs are identified.
When managers or founders lack the expertise to create certain positions or are unable
to anticipate the firms needs in a particular
area, they hire people who can do so. These
Expediters are hired at that moment because
there is a sense that they can help the firm
311
The motivation
for hiring early
is heightened in
firms that have
rapidly
changing and
competitive
environments,
such that delays
in acquiring
specific talent
or getting those
individuals up
to speed can
create missed
deadlinesfor
instance, by
delaying a
product launch.
312
Assessing
performance is
harder when
the means and
the outcomes of
the job are
ambiguous
313
The findings
from this study
provide
speculative
evidence as to
how firms
conceptualize a
potential
employees fit
with an
opportunistically
created job.
314
believed to come from insufficient knowledge of a firm or its jobs (Cable & Judge,
1996; Kristof, 1996), resulting in decreased
perceptions of postentry P-J and P-O fit
(Saks & Ashforth, 2002). If perceptions
about P-J fit for existing jobs decrease over
time, we might conversely theorize that
posthire P-J fit will continue to increase for
newly created jobs due to the incumbents
involvement in establishing the job itself. P-J
fit may be enhanced as the job becomes
increasingly idiosyncratic and is defined by
and around the incumbent. Exploration of
longitudinal fit as it relates to opportunistic
hiring would thus expose the nuances of how
it is used for selection, as well as how it is
conceptualized by managers and by incumbents at different stages of job creation.
Conclusions
This article has attempted to spark interest
in the practice of opportunistic hiring and
demonstrate its common use, at least during
a period of low unemployment. Opportunistic hiring stands in contrast to hiring
processes that focus on filling vacancies by
first identifying the job requirements,
responsibilities, and goals to be accomplished, and only then evaluating suitable job
candidates. In the latter case, managers are
able to enhance positive outcomes through
actions such as training, concrete job expectations, and standardized performance evaluations. Opportunistic hiring, however, is
more like putting the cart before the
metaphorical horse or, stated otherwise, putting the new employee before the job. Newcomers hired into these emerging jobs are
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316
NOTES
1.
2.
The one exception was an HR director who participated in a pilot interview and whose prior
work experience was at a large corporation. He
was shocked by the idea of OH and predicted
employees would go in their own directions,
though he conceded he had created his own
position at the current firm.
Pseudonyms and limited firm descriptions are
used in the interview quotes to maintain
anonymity.
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