S ONDRA K IRBY

1109 Northcrest Ct. Saint Joseph, MO 64506 | sondralkirby@gmail.com | 913-433-6591

P ROFILE

Five years work experience in medium to heavy duty transportation market as an inside

sales professional with proven ability to increase sales.

Strong computer skills with ability to easily learn company software such as CRM and ERP

systems. Experienced with Salesforce, Microsoft Office, Google Apps for Work, 45 wpm
Consultative sales skills with strength in closing deals based on customer needs and

product quality and beat price objections.

Develop relationships with strong verbal and written communication skills and superior
follow through with customers in order to anticipate and meet their needs.

E DUCATION
Bachelor of Science Degree in Marketing
May 2016
Northwest Missouri State University, Maryville, MO
GPA 3.35
I am currently working on average 50 hours per week while attending college and maintaining good grades.
Associate of Science Degree in Business
Iowa Central Community College, Fort Dodge IA

May 2009

E XPERIENCE
SUMMIT TRUCK BODIES

W ATH E N A , KS

7/13 - P R E S E N T

P AR T S S AL E S & M AR K E T I N G M AN AG E R
PRESENT

8/15 -

Manage day to day operations of new Parts Sales Department an offshoot of the
Service/Warranty Department and oversee marketing activities for Summit Truck
Bodies a manufacturer of heavy duty service truck, lube skids and telescoping cranes.
In process of developing and managing new online OEM Parts Store, new store scheduled
to launch 4th quarter 2015 which is expected to increase sales 15-20% next year.
Develop and implement yearly sales goals for parts department and a yearly marketing
plan integrated between outside sales, parts sales and service department.
Attend national and regional industry trade shows and stay informed on industry and
market trends
Oversee and coordinate outbound shipping with Parts Inventory Department and freight
companies including freight claims.

I N S I D E S AL E S / S AL E S A D M I N IS T R ATI V E S U P P O R T

7/2013-7/2015

Factory direct inside sales of Granite Drawer Systems, Summit Cranes and other service

truck parts and accessories (B2B and B2C)

Developed new business partnerships and strengthened existing relationships to increase

sales for Granite Drawer Systems and Summit Cranes, and other truck accessories. 23%
new customer sales in 2014.
Developed new maintenance guides and logs for equipment manuals and corresponding
service kits to sell to customers. Completed a research project on outbound freight costs;
resulted up to 40% lower freight expenses for customers.

S O NDRA K I RB Y P A G E
2

Planned, designed and implemented sales promotions and materials for Granite Drawer

Systems and the Parts & Service Department.

Prepared brochures, flyers and displays to attended and exhibit at national tradeshows.
Administrative duties included maintaining customer files, process orders and invoicing as
required on Infor Visual and Salesforce

G R AY M F G . I N C
C O R E A C C OU N T S P E C I AL I S T

S AI N T J O S E P H , MO

Successfully managed and provided factory direct inside sales of Gray Mfg. to a combination of 9,000
core, major, national and government accounts.
Consistently outperformed sales goals and developed new business
2013: 156% quota with 5% new business
2012 (20% increase in monthly goal):178% quota with 20% new business
2011: 202% quota with 8% new business
Used Socratic and SPIN sales methods; actively listened to customer situations and problems to
develop needs
Customer Service: Provided basic technical service to customers and assisted with parts orders

T H E M E S S E N G E R N E W S (O G D E N N E W S PAP E R S ) F O R T D O D G E , I A
F AR M N E W S A C C OU N T E X E C U T I V E

1/2010-7/2010

Built and strengthened relationships with new and existing business to business (B2B) customers to
sell advertisement opportunities
Designed, laid out and proofed ads to be published in newsprint.
Met sales and copy deadlines; consistently exceeded weekly, monthly and project sales goals

I N S I D E S AL E S R E P R E S E N TATI V E

9/2010-7/2013

9/2009-1/2010

Promoted and sold advertising opportunities for Consumer News, Emmetsburg News, and the
Messenger News ad sales by phone.
Continuously maintained high call volume to meet sales goals
Designed, laid out and proofed ads to be published in newsprint.