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WALKair Troubleshooting)
ii
The content of this manual starts with step by step trouble shooting
and gradually proceeds to network problems and analysis methods.
NOTES:
This manual requires the reader to be familiar with the latest WALKair systems
different manuals content and release notes.
Part 1: Air link is not rising
iii
Table Of Contents
Chapter 1..............................................................1
Step by Step Air link Setup Trouble Shooting ....................................... 1
Part 1: Air link is not rising? ................................................................ 1
Is the Terminal scanning frequencies? ....................................................2
Is the Terminal scanning frequencies continually? ..................................3
Is the Terminal scanning intermittently?.................................................4
Part 2: Air link is up, but non-optimized? ............................................ 8
Does the link budget comply with the theoretic value given by the radio
planner (up to ±3 dB)? ............................................................................9
Chapter 2............................................................14
Understanding the Air link Setup Process........................................... 14
Base Station Activities ....................................................................... 14
Terminal Station Activities ................................................................ 15
Chapter 3............................................................20
Understanding E1 Alarm Mechanism in WALKair................................ 20
E1 Interface Modes ............................................................................. 20
Unframed............................................................................................. 20
Transparent – Framed no Signaling ...................................................... 21
Common Channel Signaling – Framed with V5 Signaling....................... 21
Framing Format ................................................................................. 21
Double Frame Format .......................................................................... 22
CRC4 Multi-Frame Format ................................................................... 23
Fractional E1 Alarms .......................................................................... 24
AIS....................................................................................................... 24
RAI ...................................................................................................... 24
WALKair Troubleshooting)
iv
Chapter 4 ........................................................... 28
Possible Network Problems and Causes ............................................... 28
Base Station Antenna Coverage .......................................................... 28
Frequency Reuse in the same base station ........................................... 30
Random Interference .......................................................................... 31
Chapter 5 ........................................................... 32
Analysis Methods ................................................................................ 32
Diagnosis of an interference problem.................................................. 32
Measuring Interference ....................................................................... 33
Measuring Uplink ................................................................................ 34
Measuring a WALKair Signal ............................................................... 35
Detecting Cable Gain Configuration Problems..................................... 35
Base Cable Gain Configuration ............................................................ 36
Terminal Cable Gain Configuration ...................................................... 40
Part 1: Air link is not rising
1
Chapter 1
Once it has been determined that the Base is operative, the problem
is presumed to be at the Terminal site.
In this case:
Enable the Terminals' administrative status.
Part 1: Air link is not rising
3
Replace BS-Antenna.
Q: Misconfiguration Problem?
There are two different symptoms that indicate two different kinds
of misconfiguration:
1 Having no Terminals at all configured at the base will result in
the next message:
Attempt sync on RF Band Index 0, Freq [Up999250,
Dn649250]
Fr#11465: Cable Gain: Tx -24.00000 Rx -47.00000
Fr#11466: DSP EVENT: pwr detect
Part 1: Air link is not rising
5
Resolution:
In this case, make sure that the terminal is registered at the BS-BU.
Make sure that this is the correct BS-BU at the sector (by
frequency).
Q: Transmission/Receiving Power
Problem?
Each of the following messages may appear as a result of:
Weak signal received at the Terminal.
Weak signal received at the Base (as a result of a weak signal
transmitted by the Terminal).
Attempt sync on RF Band Index 0, Freq [Up999250,
Dn649250]
Fr#1845: Cable Gain: Tx -24.00000 Rx -47.00000
Fr#1854: DSP EVENT: pwr detect
Fr#1904: DSP EVENT: sync fail
WALKair Troubleshooting)
6
Scanning Frequencies
Print Display Level: INFO
TS#10> Enter Option No: Scanning Frequencies
Scanning Frequencies
Sync on RF Band Index 0, Freq [Up999250, Dn649250] -
wait for SEARCH
Scanning Frequencies
=>AirLink removed (By RLC, Fr#16).
In this case:
Verify that the Terminal reaches the next phase upon other
frequencies (BS-BU) at the same sector:
Sync on RF Band Index 0, Freq [Up999250, Dn649250] -
wait for SEARCH
Fr#415566: Time Out: WAIT_SEARCH
If the Terminal does not reach the phase mentioned upon the
operative frequencies:
Align the TS-RFU.
Part 1: Air link is not rising
7
Replace TS-RFU.
Replace TS-BU.
Verify alignment of BS Antenna.
Replace BS-BU.
In this case:
If all the above fails at the Terminal location, at the Base location:
Replace BS-BU.
Replace BS-RFU.
WALKair Troubleshooting)
8
NOTE:
If the link was established on an incorrect frequency, check RFU-Head-Type
configuration.
The compliance between the expected power and the power reported
by the system may vary by ±3 dB. Please see Appendix A for an
example of fade margin calculation in cases of free space, clear line
of sight situations and its use in the system.
In a case when the power calculation does not comply with the
power reported by the system the following should be applied.
Type A
Deviation Type:
Resolution
Terminal site:
Make sure that IF-cable gain is configured properly.
Align the Terminal RFU Antenna.
Make sure that there are no near objects in front of the TS-RFU.
Such an object may be a metal bar or buildings that block the
line of site to the Base.
Base site:
Make sure that there are no objects in front of the Base
Antenna.
Type B
Deviation Type:
Transmit power reported is higher than expected and Received
power reported is as expected.
Transmit power reported is as expected and Received power
reported is higher than expected.
Resolution
Part 2: Air link is up, but non-optimized?
11
Check that the cable gain at the Terminal is not higher than
real.
Type C
Deviation Type:
Transmit power reported is as expected and Received power
reported is lower than expected.
Transmit power reported is lower than expected and Received
power reported is as expected.
Resolution
Check that the cable gain at the Terminal is not lower than real.
If all other fails:
At the Terminal site:
• Replace TS-RFU.
• Replace TS-BU.
At the Base (only if the current BS-BU is not connected to an
operational Terminal):
• Connect the BS-BU to a different port in the IF-MUX.
• Replace the BS-BU.
Here are the three different types and the resolution of each
deviation type.
Type A
Deviation Type:
Resolution:
Base site:
Make sure that IF-cable gain is configured correctly (see Preface:
Cable Gain for more details).
Make sure that RFU head type is configured correctly as
appears on the silver label on the RFU. (Except 3.5GHz RFU
revision B that has to be configured as revision A)
Make sure that there are no close objects in front of the Base
Antenna (Figure 1).
Make sure that the Terminal is within the Base Antenna
effective lobe (see Annex B for effective Base Antenna lobe). If
not, align the Base Antenna (vertically and horizontally).
Terminal Site
Make sure that IF-cable gain is configured properly.
Align the Terminal RFU-Antenna.
Make sure that there are no near objects in front of the TS-RFU.
Such object may be a metal bar or buildings that block the line
of site to the Base.
NOTE:
Only if all other measure taken have failed:
• Replace BS-BU.
• Replace IF-MUX.
• Replace BS-RFU.
• Replace TS-BU.
• Replace TS-RFU.
Type B
Deviation Type
Transmit power reported is higher than expected and Received
power reported is as expected
Transmit power reported is as expected and Received power
reported is higher than expected
Part 2: Air link is up, but non-optimized?
13
Resolution
Check that the cable gain at the Terminal and at the Base is not
higher than real.
Type C
Deviation Type
Transmit power reported is as expected and Received power
reported is lower than expected
Transmit power reported is lower than expected and Received
power reported is as expected
Resolution
Check that the cable gain at the Terminal is not lower than real.
If all else fails:
At the Terminal site:
• Replace TS-RFU.
• Replace TS-BU.
At the Base:
• Connect BS-BU to a different port in the IF-MUX.
• Replace BS-BU.
• If all the links in the sector have the same phenomenon,
replace IF-MUX.
• If all the links in the sector have the same phenomenon,
replace BS-RFU. (If possible switch to redundant RFU
and antenna).
• Replace Base Antenna. (If possible switch to redundant
RFU and antenna).
WALKair Troubleshooting)
14
Chapter 2
First the Base Station activities in the process will be described and
next the TS activities.
Synchronization
Sync on RF Band Index 17, Freq [Up3431000,Dn3531000] –
Synchronization on WALKair air protocol frame succeeded. This
message appears right after the message rx ready.
Terminal Station Activities
17
Authentication
wait for SEARCH – In this stage, the TS BU waits for the search
message coming from the base station. The search message
transmitted on the base EOC channel contains an ID number
that is being compared to the ID number of the TS, as they
match the process of link initialization continues.
Scanning
Frequency
Next frequency
index
"Pwr Detect"
Synchronization &
"sync fail" Demodulation
Succeeded ?
"rx ready"
"missing TS # 0"
or "wait for
"Time Out: search"
WAIT_SEARCH'
"DLC search"
Continue to Power
Equalization
Power Equalization
In this stage the first transmission of the TS BU begins by
transmitting an initial low power signal. Followed by commands
from the base station the TS BU increases or decreases the
transmitted power in order to meet a desired received power
level at the base station. In other words this is the RTPC process
– Remote Transmit Power Control. This process continues as
long as the link is up.
Distance measurement
The BS BU is measuring the distance to the TS BU in order to
compensate over the various delays to each terminal. Since the
terminal is not mobile, this process happens only during the
initialization phase.
Chapter 3
Understanding E1 Alarm
Mechanism in WALKair
The purpose of this chapter is to describe adherently the signaling
over the E1 and fractional E1 services in general and in WALKair.
The WALKair system is complied with the G703 standard, still the
signaling issue in Point to Multi Point fractional E1 service remains
confusing. The main aspects of the signaling discussed in this
chapter are framing, alarming and CRC (on channel 0), examples
will follow the explanations.
E1 Interface Modes
Unframed
In the unframed mode the E1 Framer is not looking on time slot 0.
It does not reconstruct the 125µsec frame. In this mode there is not
any meaning to the 32 time slot structure. The whole traffic is used
a one 2Mbit/stream.
Framing Format
The framing structure is defined by the contents of time-slot 0
WALKair Troubleshooting)
22
1 2 3 4 5 6 7 8
Frame Si 0 0 1 1 0 1 1
Containing the
Frame
Alignment
Signal
Note Note 1 Frame Alignment Signal
1
Frame not Si 1 A Sa4 Sa5 Sa6 Sa7 Sa8
Containing the
Frame
Alignment
Signal
Note:
Sub- Frame 1 2 3 4 5 6 7 8
Multi- Num
frame
1 0 C1 0 0 1 1 0 1 1
1 0 1 A Sa4 Sa5 Sa6 Sa7 Sa8
2 C2 0 0 1 1 0 1 1
3 0 1 A Sa4 Sa5 Sa6 Sa7 Sa8
4 C3 0 0 1 1 0 1 1
5 0 1 A Sa4 Sa5 Sa6 Sa7 Sa8
6 C4 0 0 1 1 0 1 1
7 0 1 A Sa4 Sa5 Sa6 Sa7 Sa8
2 0 C1 0 0 1 1 0 1 1
1 0 1 A Sa4 Sa5 Sa6 Sa7 Sa8
2 C2 0 0 1 1 0 1 1
3 0 1 A Sa4 Sa5 Sa6 Sa7 Sa8
4 C3 0 0 1 1 0 1 1
5 E* 1 A Sa4 Sa5 Sa6 Sa7 Sa8
6 C4 0 0 1 1 0 1 1
7 E* 1 A Sa4 Sa5 Sa6 Sa7 Sa8
Fractional E1 Alarms
AIS
In general, Alarm Indication Signal is transmitted whenever an RAI
is received by an E1 interface.
RAI
Remote Alarm Indication is transmitted if the incoming E1 interface
losses synchronization of the incoming data, the threshold for that
is FAS error ratio greater than 10e-3. RAI sets bit A of the NFAS to
“1”.
TS BU Rx direction is disconnected
In this case the incoming E1 frame to the TS BU telecom interface is
disconnected.
The BS BU will transmit AIS, all ones only on the time slots that are
assigned to the TS BU ID 20 with the faulty connection; those time
slots are ones that service is applied to them, V5, Leased Line
service or Frame relay. The other time slots that are assigned to TS
ID 10, the one working free of fault, will continue to transfer
data/voice.This is called fractional E1 AIS.
AIS *
io Link Rad
io L
Rad e ink
ervic E1 S
E1 S ervic
e
ID 10 ID 20
RAI
AIS
Figure 3: TS BU Rx Connection is Disconnected
TS BU Tx direction
is disconnected
disconnected, the Li
nk
o
di
information doesn’t get to the Ra
RAI
AIS
the telecom equipment in
both sides, BS and TS BU.
Even if the telecom
equipment in the TS side will
E1 Service
be disconnected, AIS will still Li
nk
io
be transmitted. R ad
AIS
Chapter 4
Heading of Base
Station Antenna
Mistaken Shifted
Sector Coverage
Original Sector
Coverage
Fundemental
Carrier
Interfering
Carrier
C/I
Base Station
Fundemental
Carrier
Interfering
Carrier
C/I
Random Interference
The WALKair system works in regulated frequency bands. Hiring
radio spectrum should assure freedom from external interference
spectrum. A deployed network normally has interferences but
deterministic ones that are due to reuse of frequencies. External
interferences are those that do are not come from signals
transmitted by the deployment of the WALKair system, but probably
by other operators, radars or other kinds of radio transmitter. In
some cases the required spectrum or some of it may not be clear of
interference and errors will occur. Interference can come in variety
of ways; short bursts ones, over wide band of spectrum, constant
ones.
Chapter 5
Analysis Methods
Diagnosis of an interference
problem
When the symptoms of a problem are detected it is possible to
observe the WALKnet system’s air performance behavior and in
most cases determine whether the cause is radio interference or
something else.
In the case of random interference usually low SNR along with bit
errors will appear when the received power remains constant, in
other words, the signal level is constant and the interference level is
increasing.
Measuring Interference
In order to rule out an interference problem, one may measure the
interference in the WALKair IF.
WALKair Troubleshooting)
34
Measuring Uplink
An Uplink IF measurement is executed by connecting the Spectrum
Analyzer to the Rx port (any free port) of the IF-MUX. An illustration
of the connection appears in the following figure:
Example:
If the real cable attenuation is 15 dB, and is configured at
10 dB, (variation of 5 dB lower), then the power transmitted by
the Terminal shall be 5 dB higher, and the actual received power
level at the Base antenna shall be 5 dB higher. Thus the power
received shall be:
Example:
If the real cable attenuation is 10 dB, the power transmitted is
0 dBm (set by Base), and the cable gain is configured at -15 dB
(+15 dB in absolute value), (variation of 5 dB higher), then the
Transmit power reported by the TS-BU shall be 5 dB higher. The
real power transmitted is still 0 dBm. Thus the Transmit power
reported shall be:
real power transmitted + deviation = reported power
0 dBm + 5 dB = 5 dBm
If the real cable attenuation is 10 dB, and the cable gain is
configured at -5 dB (+5 dB in absolute value), (variation of 5 dB
lower), then the power reported by the TS-BU shall be 5 dB
lower. The real power transmitted is 0 dBm. Thus the transmit
power reported shall be:
real power transmitted - deviation = reported power
0 dBm - 5 dB = -5 dBm
WALKair Troubleshooting)
42
Example:
If the real cable attenuation is 10 dB, the power received is
0 dBm (received from Base), and the cable gain is configured at
-15 dB (+15 dB in absolute value), (variation of 5 dB higher),
then the Transmit power reported by the TS-BU shall be 5 dB
higher. The real power transmitted is still 0 dBm. Thus the
Transmit power reported shall be:
When:
In order to find the loss between the two antennas (Terminal and
Base), the Gain of each antenna needs to be subtracted from the
Total Fade Margin Loss. All the antenna gains appear in the
following table:
Example:
WALKair Troubleshooting)
46
In a WALKair 3.5 GHz system, the base antenna lobe is 60° and the
distance between Base and Terminal is 1 km. The Base is working
in default MODEM working point.
Resolution:
Now subtract the two antenna gains. At 3.5 GHz, the gain of a 60°
is 16 dBi. The gain of Terminal antenna at 3.5 GHz is 18 dBi.
Default Base MODEM working point values at 3.5 GHz is -80 dBm
Receive power and +18 dBm Transmit power.
Thus the power received and transmitted at the Terminal should be: