Document Code: QC -02/01/01

Formation Date:
01/05/2015

Saudi Can Co Ltd

Quality Systems Procedure

Control of
Nonconformity
Rev # 01

Issue Date: -----------------------

Prepared By:

Sign---------------------------------

Reviewed By:

Sign---------------------------------

Approved By:

Sign---------------------------------

Table of Contents: Sr. #

1.
2.
3.
4.
5.
6.
7.
8.

Contents
Amendment sheet
Document / Record Distribution List
Purpose
Scope
Responsibilities
Terms
Procedure

Page #
2
3
4
4
4
4
7

Records related to Procedure

1.0 Amendment Sheet

Page 1 of 7

Document Code: QC -02/01/01

Formation Date:
01/05/2015

REV.
#

DATE

PAGE #

SECTIO
N

Page 2 of 7

NATURE OF AMENDMENT

Document Code: QC -02/01/01

Formation Date:
01/05/2015

2.0 Document / Record Distribution List

SR.

COPY

LOCATIO

CONDITIO

ISSUE TO

Page 3 of 7

ACKNOWLEGEM
ENT

REMARKS

Document Code: QC -02/01/01

Formation Date:
01/05/2015

3.0 Purpose
To establish a procedure for the control and disposition of nonconforming
products and materials, to prevent their unintentional use or shipment.

3.0 Scope
This procedure is applicable and covers:
All Products used or Manufactured in the Saudi Can.

4.0 Responsibilities

QC is responsible to hold the Nonconforming Product or Materials.

Section Manager is responsible for disposition.
Technical and Production functions are responsible for corrective and
preventive actions.

Supervisor Quality Control ensures that nonconforming products are

suitably identified by logging the Nonconformity.

Section Manager is responsible for reviewing and approving the corrective

and preventive actions.

5.0 Terms

Nonconformity: nonconformity is defined as a product and/or process

which fail to meet the specified or defined standards.

NCR: A report of failure to comply with a requirement of a company's

quality management system.

6.0

Procedure
Page 4 of 7

Document Code: QC -02/01/01

Formation Date:
01/05/2015

6.1

When a nonconforming product or material is discovered by an

employee, he will immediately report it to the QC and QC isolate the

nonconforming product from production by quarantining the product
or material from inventory and/or marking it with a HOLD Tag. No
further work shall be performed on the item until a suitable
disposition developed. Internal NCR will be generated which remains
active until the disposition is decided.
6.2 The Quality Control Manager or QC Supervisor shall maintain a
record of nonconforming products for tin / plastic products and related
materials. This record shall compiled monthly and include Date,
Product, Problem, Cause, Disposition, Material, Weight for each
nonconformance.
6.3 Product or material provided by suppliers or a subcontractor which
is found to be nonconforming after issue to production will be
reported to the Quality Assurance Manager who will review the
nonconformance and recommend a disposition.
6.4 Saudi Can shall deal with nonconforming product in one more of
the following ways
a) Taking action to eliminate the detected nonconformity.
b) Authorizing its use, release or acceptance under concession by
a

relevant authority and, where applicable, by the customer,

Using Concession Form # qc-02/FM/05.

c) Taking action to preclude its original intended use or
application.
d) Scrap the nonconforming product.
e) Returning the nonconforming items from the batch to supplier
for rework, replacement, or refund and allowing the rest of the
6.5

batch to be used for production.

Disposition shall be developed and reported on the Nonconforming

Product List and Nonconformance Report (NCR).

6.6 Product defects discovered during normal production or testing
procedures will be considered defects and not nonconformance if
they can be rectified easily and promptly by the production technician
with tools that are readily available, without assistance from a
supervisor.
6.7 Such defects will not be reported as nonconformance but will be
recorded on a Defect Report, along with the resulting re-works and
Page 5 of 7

Document Code: QC -02/01/01

Formation Date:
01/05/2015

repair labor time. These defects are reviewed monthly by the Section
manager and a report will be generated.
6.8 A multiplicity of the same defect within the same month will be
elevated to a Nonconformance and require the production Supervisor
to complete a nonconformance report, issued by QC.
6.9 The QC will compile a list of nonconformance and update the list as
required.
6.10 The Section

Manager

will

forward

copies

of

completed

nonconformance reports with Dispositions to the QC.

6.11 Materials Hold by QC during Production or due to NCR if
decided to be scrapped are entered in Material Scrapped
Report, by QC and sent to the Operations Manager and General
Manager for approval.
6.12 The QC must attach copies of NCR with disposition approval with
the material scrapped report.

7.0.

Records Related to Procedure

NCR

Material Scrapped Report

Page 6 of 7

Document Code: QC -02/01/01

Formation Date:
01/05/2015

Page 7 of 7