PROBLEM SOLVING

Amien Rahardjo

THE PROBLEM SOLVING

PROCESS
1.
2.
3.
4.
5.
6.

Identify the Real Problem

Diagnose the Problem
Develop the Solutions
Select a Solution
Implement the Solution
Evaluate the Outcome

IDENTIFY
THE REAL PROBLEM
Identify the Issue
Determine Urgency
Make a Tentative Definition of the Problem

DIAGNOSE THE PROBLEM

Identify the Interests
Gather Information
Determine the Causes
Restate the Problem

DEVELOP THE SOLUTIONS

List All Potential Options Through
Brainstorming
Relate Each to the Interest Behind the
Problem
Merge Similar or Related Options

SELECT A SOLUTION
SELECT A TOOL

Winnowing the List

Weighted Listing
Interest Standard Matrix
Option Ranking

EVALUATE THE OUTCOME

(This is the most neglected/shortchanged
step)
Monitoring Progress
Detection Devices to See That Milestones
are Met
Did It Solve the Problem?

IMPLEMENT THE SOLUTION

WHAT action will be taken?
WHO will do it?
WHERE will the necessary action
take place?
HOW will the action be carried
out?
WHY are these actions the
solution?

 YESTERDAY IS HISTORY
TOMORROW IS A MYSTERY
TODAY IS A GIFT
AND THATS WHY THEY CALL IT
THE PRESENT

NOT TO DECIDE IS TO .....

NOT TO DECIDE IS TO .....

DECIDE NOT TO !

THE DEFINITION OF LUCK

(as defined by Vince Lombardy of the Green Bay Packers)

THE DEFINITION OF LUCK

(as defined by Vince Lombardy of the Green Bay Packers)

WHERE PREPARATION
MEETS

THE DEFINITION OF LUCK ?

(as defined by Vince Lombardy of the Green Bay Packers)

WHERE PREPARATION
MEETS
OPPORTUNITY!

WHAT IS THE DIFFERENCE BETWEEN

DREAM
and

GOAL

WHAT IS THE DIFFERENCE BETWEEN

DREAM something you want or

hope will happen
and

GOAL Something you are willing to

sacrifice for in order to attain

WHY DONT WE SET LONG

TERM GOALS?
I cant see into the future
Im to young to make long term decisions
Im to busy going to school to set goals
I dont know what I want to be yet
Im partying now and will set goals later
I am not sure what the choices are
Things will probably change by the time I
get there

What do all of these

excuses have in common?
They make us feel better
about not making a decision,
but do not take us any
closer to setting a GOAL!

What are the chances of reaching

a logical destination in your life
if you havent decided where
you want to go?

What percent of entering Freshman return the second year?

What percent of the returning second year students are
Sophomores?

What percent of Sophomores graduate or earn a certificate?

What percent of the graduates enroll in a 4-year College?
What percent of students at a 4-year college or University
graduate?

BOX
U
T HE
S
T H I NK
D
E

DEFINITION OF INSANITY?
Doing the same things
In the same way
and expecting a different result!