GeneTouch Corp.

Monitor
User Guide
Version 2.3

Product specification subject to change without prior notice.

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GeneTouch Corp.

1. Introduction
2. Installing the Monitor
3. Using the Monitor
4. GT-IPC (option)
5. Installation
6. Cleaning the LCD Monitor
7. Disclaimer
8. Trouble Shooting
9. Supplement

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GeneTouch Corp.
IMPORTANT SAFETY INSTRUCTIONS
1. Please read this instructions carefully before using the product and keep it for later reference.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Clean the product with a damp soft
cloth. Do not use liquid or aerosol cleaners as it may cause permanent damage to the screen.
4. Caution of use varies from model to model, please observe appropriate operation per model in
use.
5. Do not place this product on an unstable cart, stand, or surface which may cause damage or
harm to the product or personnel.
6. Slots and openings on the cabinet, in the back cover or in the bottom, are for ventilation; to
ensure reliable operation and to prevent from overheating, these openings must not be blocked or
covered at all time. The openings should never be placed near or over a radiator or heat register,
or in a built-in installation unless proper ventilation space(min. 2 inches/5cm of gap) is provided.
7. This product should be operated from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your dealer or local service company.
8. This product is equipped with a 3-wire grounding type power plug, a plug having a third
(grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If
you do not have proper outlet to insert the plug, contact your electrician to replace your obsolete
outlet. Do not break the ground pin and defeat the purpose of the grounding.
9. Do not allow anything to rest, or persons to walk, on the power cord..
10. If an extension cord is used with this product, make sure that the total ampere rating plugged
into the extension cord does not exceed the maximum ampere rating of the extension cord.
11. Never thrust object/tool of any kind through cabinet slots of this product, as they may touch
dangerous voltage point or short out parts that could result in risk of fire or electric shock. Never
spill liquid of any kind on the product(except IP-rated models).
12. Do not attempt to service this product yourself, always refer to qualified or authorized
personnel for servicing this product.
13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under
the following conditions:
When the power cord or plug is damaged or frayed or broken.
In case that liquid has been spilled into the product(excepting IP-rate models).
In case the product does not operate normally when the operating instructions are followed, adjust
only those controls that are delineated by the operating instructions.

Product specification subject to change without prior notice.

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GeneTouch Corp.
1. Introduction
1-1 About the Product
This monitor is made of TFT LCD panel and microprocessor -controlled main board. It is designed
to meet the demanding or rigid performance requirements of education/schools, public premises,
corporate, and industrial applications.

1-2 Notice
1. Do not apply any sharp object on the original LCD panel surface, if model is without protective
glass.
2. Do not use corrosive or abrasive detergents, waxes or solvents for cleaning.

Use only a dry or

damp with clean water, soft cloth when cleaning.

3. Use qualified and safety-approved AC power cord only.

1-3 Check List

When opening the carton, please make sure that all the items listed below are present:
1.

VGA cable (male-to-male) 1

2.

Power cord 1

3.

USB cable 1(for touch monitor models only)

4.

User guide 1 (e-file in CD and specific driver)

5.

Remote control x 1, battery included

If any items are missing or damaged, please contact your dealer immediately.
Following items are optional at specific ordering:
6.

DVI cable(optional)

7.

VGA cable (male-to-male) (optional) for VGA out application

8.

HDMI cable(optional)

9.

RS232 to RS485 adapter(optional)

10.

HDMI-to-DVI adapter (optional)

Product specification subject to change without prior notice.

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GeneTouch Corp.
2. Installing the Monitor
The procedures for setting up your Monitor kit is as followed:

2-1 Power & Signal Connections

2-1-1. Power cord connection:
Connect the power cord to the AC outlet.
2-1-2. Power on:
Switch on the main power of your monitor (switch is located next to the AC outlet)
2-1-3. VGA Signal cable connection:
Plug one end of the 15-pin signal cable to the video signal connector at the rear of the PC
system (or engine box) and the
other end to the monitor.
Secure the connectors with the screws on the cable connector at both ends.

2-2 Optional Connections:

This Monitor is designed to work with second signal source. Please enter OSD menu to
switch between these signal sources and other adjustments
2-2-1 DVI connection(optional cable):
Plug one end of the DVI signal cable to signal source(PC, or, IPC, or, media player of any
kind with proper DVI out port), and the other end to the DVI connector on the monitor.
Tighten the connector screws on both ends of the cable to secure good signal connection.
2-2-2 VGA output connection (Optional male to male VGA cable):
Plug one end of the VGA signal cable to signal source and the other end to another VGA in
connector to daisy-chain, of cascading, signal to the other monitor.
Tighten the connector screws on both ends of the cable to secure good signal connection.
2-2-3 USB cable connection (for touch monitor models):
Plug one end of the USB cable to the USB connector at the rear of the(PC, or, IPC, or, media
player), and the other end to the USB connector on monitor.

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GeneTouch Corp.
3. Using the Monitor
3-1 Get to know the monitor
The Monitor connectors are located on the rear side. They are shown in the physical monitor as
figure below and described in the following paragraphs. Please note that connectors may vary in
some derivative models, please refer to individual leaflet for special notation.

3-2 Connector ports

The Figure below depicts the signal connectors on the main board.

Product specification subject to change without prior notice.

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3-3 Remote Control

The outlook of remote control is shown in the Figure, hereafter,

Size: 110 x 44 x 22mm

Operation distance: > 10 meter
Working angle: not more then +/- 40 degree

3-4 Understanding the OSD Menu(with Remote control)

a. Power on/off
Press the power button to turn on/off the monitor.

b. Auto
Press this button to auto-adjust and optimize picture screen of the monitor.

c. Brightness button
Press this button to quick-access brightness control only to turn brightness up or down.

d. Menu
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GeneTouch Corp.
Press the Menu button to go into OSD menu.

e. Exit function
Press Exit button to exit setting, or, exit OSD menu.

Alternatively, press Menu button will

exit OSD Menu instantly at any time.

f. Select function for adjustment

Press the (/) button to scroll up and down the intended function items for adjustment,
and then press the Enter button to activate that function item.

g. Adjust the function item setting

Press the Enter button to enter the sub-menu and press the (/) button to adjust the value
of setting. Once you adjust the value of setting, the value will be memorized instantly.

h. DVI
Press this button to enter DVI signal source.

i. VGA
Press this button to enter VGA signal source. Source default is at VGA source.

j. Aux
Reserved for alternative use.(HDMI 1 / HDMI 2 /YPBPR)

k. Mute
Press this button to mute or un-mute.
l. Info
Press to show timing and resolution

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GeneTouch Corp.
3-4 Content of OSD Menu

Press "" to increase or "" to select.

Press

to enter

Color

Press "" to increase or "" to select.

Press

to enter

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GeneTouch Corp.
CONTRAST: Use to adjust the screens contrast

BRIGHTNESS: Use to adjust the screens brightness

Color Adjust

Press

to enter sub menu

Adjust: Use to set the RGB gain

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Color Temp

9300K: Use to set value of monitor for the CIE coordinate 9300 color temp.
6500K: Use to set value of monitor for the CIE coordinate 6500 color temp.
5800K: Use to set value of monitor for the CIE coordinate 5800 color temp.
sRGB: Standard RGB color space created by Microsoft and HP
USER: Color temperature created by user.

Image Setting

Press "" to increase or "" to select.

Press

to enter

Clock

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GeneTouch Corp.
Press "" to increase or "" to decrease.
Use to adjust timing of signal to best adapt to LCD panel pixel rate

Phase

Press "" to increase or "" to decrease.

Use to fine-tune video noise to achieve clearer picture

Sharpness

Press "" or "" to select

Use to fine-tune the legibility of fine graphic/word .

Position
Use to set the Images position.

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GeneTouch Corp.
Press enter to select and "" to increase or "" to decrease.
H-POSITION: Use to adjust the image to the left or right on the screen
V-POSITION: Use to adjust the image to the up or down on the screen

OSD Menu
Use to set the OSD at your preference.

Press enter and "" or "" to select, and to move the OSD position in horizontal, or,
vertical direction.
OSD H.Pos.
OSD V.Pos

OSD Timer
Use to set the time of OSD on screen. Value 0 the OSD will always display.

Product specification subject to change without prior notice.

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GeneTouch Corp.

Language
Use to select different languages (max. 7 languages) for OSD Menu.

Misc.
Light Sensor ON/ OFF: to switch ambient light sensor on or off

Signal source: Choose input source of VGA / DVI / HDMI 1 / HDMI 2 /YPbpr

Auto Color: to Auto adjust Color (under source D-Sub only)

Product specification subject to change without prior notice.

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GeneTouch Corp.

Reset: to go back to previous setting.

FW VERSION: to check F/W version of Monitor

Product specification subject to change without prior notice.

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3-5 Understanding of Keypad (option)
The outlook of keypad is shown in the Figure, hereafter,

a. Power on/off
Press the power button to turn on/off the monitor.

b. Menu
Press the Menu button to go into OSD menu.

c. Exit function
Press Exit button to exit setting, or, exit OSD menu.

Alternatively, press Menu button will

exit OSD Menu instantly at any time.

d. Volume Up/ Down and Select function for adjustment

Press Vol+/ Vol- for hotkey of volume up/ down or
Press the (/) button to scroll up and down the intended function items for adjustment,
and then press the Enter button to activate that function item.

Product specification subject to change without prior notice.

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GeneTouch Corp.
e. Source
Press this button to change source D-SUB/ DVI/ Aux source.

f. Mute
Press this button to mute or un-mute.

4. GT-IPC (option)

CPU
AMD Socket AM2 Althon64, Althon64 X2, ADD4200IAA5DOE
Motherboard

System Chipset
AMD RS780E + SB710
BIOS
AMI BIOS
Memory
Two 240-pin 667/800 DDR2 dual-channel SDRAM DIMMs supported (system max. 4GB)
Ethernet
Dual Realtek PCIe RTL8111CP GbE Chipsets
I/O Interface
8 x USB2.0 4 x SATA 3Gb/s with RAID 0, 1, 10 1 x RS-232 2 x PS2 for KB/MS
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GeneTouch Corp.
1 x TPM
Graphic
ATI Radeon HD3200 Graphic core for DX10 support
Graphic Memory share system memory up to 512MB (system 2GB)
Expansion
1 x PCIe x16
Display Output
VGA integrated in the AMD RS780E (Max. resolution 1920x1080@32bpp)
Support HDMI resolution up to 1080p integrated in the AMD RS780E
Dual link DVI-D integrated in the AMD RS780E (Resolution 1920x1080)
Digital I/O
8-bit digital I/O, 4-bit input/ 4-bit output
Super IO
Fintek F71859
Audio
Realtek ALC888 HD Codec
Power Supply
ATX power supply
Temperature
Operation: 0C ~ 60C (32F ~ 140F)
Humidity Operation: 5% ~95% non-condensing

CPU
Supports 2nd Generation Intel CoreTM i7/i5/i3 in LGA 1155 Package

Motherboard

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GeneTouch Corp.

BIOS
64Mb AMI BIOS
Chipset
Intel H67
Memory
Dual Channel DDR3 Memory Technology, 2 x DDR3 DIMM slots
Supports DDR3 1333/1066 non-ECC, un-buffered
Memory
Max. capacity of system memory: 16GB
*Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for
system
usage under Windows 32-bit OS. For Windows 64-bit OS with 64-bit CPU, there is no such limitation.

Ethernet
Dual Realtek RTL8111E
I/O Interface
4 x USB2.0, 2 x USB3.0, 4 x SATA 6Gb/s ,1 x RS-232 1xPS/2, 1 x Optical SPDIF, 1 x HDMI
1 x DVI, 1 x VGA, 1 x RJ-45 LAN Port, HD Audio Jack
Graphic
Intel HD Graphics 2000/3000
Expansion
1 x PCIe 2.0x16 solt
Audio
7.1 CH HD Audio with Content Protection(Realtek ALC892 Audio Codec)
Premium Blu-ray audio support
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GeneTouch Corp.

Power Supply
ATX power supply
Humidity Operation: 5% ~95% non-condensing

CPU
Intel Dual-Core Atom Processor D525(1.8GHz)

Motherboard

BIOS
4Mb AMI BIOS
Chipset
Intel NM10 Express
Memory
2 x DDR3 DIMM slots
Supports DDR3 800 non-ECC, un-buffered
Memory
Max. capacity of system memory: 8GB
*Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for
system
usage under Windows 32-bit OS. For Windows 64-bit OS with 64-bit CPU, there is no such limitation.

Ethernet
Atheros AR1851
I/O Interface
Product specification subject to change without prior notice.

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GeneTouch Corp.
4 x USB2.0, 1 x Parallel Port, 1 x RS232, 2xPS/2, 1 x VGA, 1 x RJ-45 LAN Port, HD Audio Jack
Graphic
Intel Graphics Media Accelerator 3150
Expansion
1 x PCIe 2.0x16 slot
Audio
5.1 CH HD Audio(Realtek ALC662 Audio Codec)
Power Supply
ATX power supply
Humidity Operation: 5% ~95% non-condensing

Hard Drive
HD 2.5 HD ST9250315AS 250GB/ 320GB/ 500GB (option)
Dram DDRII 2Gx2 (240pin)
BlueBlue-Ray (option)
Card Reader Model: CRCR-USB2.0USB2.0-35B35B-U (option)
Wireless 802.11N (option)

Product specification subject to change without prior notice.

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GeneTouch Corp.

5. Installation
5-1 Stand
This stand is standard for 32, and optional for all other sizes.
1. Find the appropriate stand, take out the kit, use the bolts attached and install the back plate
first.

2. Assemble the stand and supporting pole, and align the sliding groove, and slide in the stand ,
tighten the securing bolts.

3. Stand the monitor upright, and place it to desirous position.

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GeneTouch Corp.

5-2Wall Mount Kits

Subject to different gross weight per model, please use appropriate weight load wall mount
kit only.

32

42~55

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GeneTouch Corp.
60~70

82

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GeneTouch Corp.
6. Cleaning the LCD Monitor
1. Make sure the monitor is turned off.
2. Never spray or pour any liquid directly onto the screen or case (depends on different model).
3. Do not use chemical solvents, alcohol, or any other based to clean the unit or panel. It may
cause permanent damage on the unit or panel.
4. Use a clean, soft, lint-free cloth, or apply a small amount of non-ammonia, non-alcohol based
glass cleanser to achieve maximum cleaning.

7. Disclaimer
The manufacturer assumes no responsibility, and will not be liable of any damage resulting from
non-conforming safety actions or operation, or, cleaning on this product.

8. Trouble Shooting
Before calling for service, please try following easy and simple steps to verify:
Symptom
1. No picture

Check Point
Check if the signal cable is firmly seated in the socket.
Check if the Power is ON at the computer
Check if the brightness control is at the appropriate position, not at the
minimum.
State the monitor is powered on and the LED of power is GREEN, plug out
the VGA cable and plug in again.

2. The screen is not synchronized

Check the LED light if it indicates in red, the device is in power off status. Use
the remote and press Power to turn the power on.
Use the Auto key on remote control to automatically adjust the monitor timing
scan.
Check if the signal cable is firmly seated in the socket.
Make sure the signal timings of the computer system are within the
specification of the monitor.
If your computer was working with a CRT monitor, you should check the current
signal timing and turn off your computer before you connect the VGA Cable to this
monitor.

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GeneTouch Corp.
3. The picture is not centered
Adjust the H-position, and V-position, or Perform the Auto adjustment.
5. The screen is flickering
Press the Auto - adjustment control by remote control or OSD to adjust.
Re-locate nearby devices, such as motor, or transformer, which generate
magnetic field, away from the monitor. Check if the specific voltage is applied.
Check if the signal timing of signal source (PC, IPC, or media playerngine box)
is within the specification of monitor. If you are unable to correct the fault by
following this chart, stop using your monitor and contact your distributor or dealer
for further assistance.

Product specification subject to change without prior notice.

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GeneTouch Corp.
9. Supplement
This Monitor is designed to meet following VESA standard resolution and timing per two different
types of LCD panels native resolution.

For 1366 x 768 panel, i.e. 26"/32"

Analog timing support
Digital timing support
No. Resolution
fV(Hz) fH(KHz)
No.
Resolution
1 640x350
85
37.9
1
640x400
2 640x400
85
37.9
2
640x480
3 640x480
60
31.5
3
640x480
4 640x480
72
37.9
4
640x480
5 640x480
75
37.5
5
640x480
6 640x480
85
43.3
6
720x400
7 720x400
85
37.9
7
800x600
8 800x600
56
35.1
8
800x600
9 800x600
60
37.9
9
800x600
10 800x600
72
48.1
10
800x600
11 800x600
75
46.9
11
800x600
12 800x600
85
53.7
12
1024x768
13 1024x768
60
48.4
13
1024x768
14 1024x768
70
56.5
14
1024x768
15 1024x768
75
60
15
1024x768
16 1024x768
85
68.7
16
1152x864
17 1152x864
75
67.5
17
1280x720
18 1280x720
60
44.8
18
1280x768
19 1280x768
60
47.4
19
1280x768
20 1280x768
75
60.3
20
1280x768
21 1280x768
85
68.6
21
1280x960
22 1280x960
60
60
22
1280x960
23 1280x960
85
85.9
23
1280x1024
24 1280x1024
60
64
24
1280x1024
25 1280x1024
75
80
25
1280x1024
26 1280x1024
85
91.1
26
1366x768
27 1366x768
60
47.7

fV(Hz) fH(KHz)
85
37.9
60
31.5
72
37.9
75
37.5
85
43.3
85
37.9
56
35.1
60
37.9
72
48.1
75
46.9
85
53.7
60
48.4
70
56.5
75
60
85
68.7
75
67.5
60
44.8
60
47.4
75
60.3
85
68.6
60
60
85
85.9
60
64
75
80
85
91.1
60
47.7

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GeneTouch Corp.
For 1920 x 1080 panel, i.e. 42~82
Analog timing support
Digital timing support
No. Resolution
fV(Hz) fH(KHz) No. Resolution
1 640x350
85
37.9
1
640x400
2 640x400
85
37.9
2
640x480
3 640x480
60
31.5
3
640x480
4 640x480
72
37.9
4
640x480
5 640x480
75
37.5
5
640x480
6 640x480
85
43.3
6
720x400
7 720x400
85
37.9
7
800x600
8 800x600
56
35.1
8
800x600
9 800x600
60
37.9
9
800x600
10 800x600
72
48.1 10 800x600
11 800x600
75
46.9 11 800x600
12 800x600
85
53.7 12 1024x768
13 1024x768
60
48.4 13 1024x768
14 1024x768
70
56.5 14 1024x768
15 1024x768
75
60 15 1024x768
16 1024x768
85
68.7 16 1152x864
17 1280x768
60
47.4 17 1280x768
18 1280x768
75
60.3 18 1280x768
19 1280x768
85
68.6 19 1280x768
20 1280x960
60
60 20 1280x960
21 1280x960
85
85.9 21 1280x960
22 1280x1024
60
64 22 1280x1024
23 1280x1024
75
80 23 1280x1024
24 1280x1024
85
91.1 24 1280x1024
25 1366x768
60
47.7 25 1366x768
26 1440x900
60
55.5 26 1440x900
27 1440x900
75
70.6 27 1440x900
28 1600x1200
60
75 28 1600x1200
29 1600x1200
65
81.3 29 1680x1050
30 1600x1200
70
87.5 30 1920x1080
31 1600x1200
75
93.8
32 1680x1050
60
64.7
33 1680x1050
75
82.3
34 1920x1080
60
67.2

fV(Hz) fH(KHz)
85
37.9
60
31.5
72
37.9
75
37.5
85
43.3
85
37.9
56
35.1
60
37.9
72
48.1
75
46.9
85
53.7
60
48.4
70
56.5
75
60
85
68.7
75
67.5
60
47.4
75
60.3
85
68.6
60
60
85
85.9
60
64
75
80
85
91.1
60
47.7
60
55.5
75
70.6
60
75
60
64.7
60
67.2

Product specification subject to change without prior notice.

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