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We are one of India's leading providers of human resource services in the organized
segment ,delivering a broad range of human resource services to various industries,
with a vision to Putting India to Work.
TeamLease Services - Established in 2002 is now one of Indias leading providers of
human resource services and foremost people supply chain company with 8
regional offices and over 1000 full time employees.
Our services span the entire supply chain of human resources in India, covering 3
Es - Employment, Employability and Education.
According to CRISIL, we are one of the largest temporary staffing company in India
in terms of revenues and no. of associate employees in 2014.
The company currently has 99,090 associates across the country and have till date
provided employment to approx. 1.12 million people with an aim to hire millions
more!
Services
Staffing Solution
Temporary Staffing or Temping
Our core business is providing staffing solutions across industry sectors and diverse
functional areas. The majority of our associate employees are engaged in sales,
logistics and customer service functions. We focus on people, processes and
technology to enhance business productivity by enabling our clients to outsource
their staffing requirements and allowing them to focus on operating and growing
their core businesses. As on March 31, 2015, we have provided employment to
approximately 1.12 million associate employees since 2002. As of June 30, 2015, we
served approximately 1,214 clients with a network of eight branches and 1,106 fulltime employees across India. We are managed professionally by a high quality
management team with deep extensive market and industry expertise, exhibiting
thought leadership on matters of public policy. We had 979, 1,057 and 1,016 fulltime equivalent employees as of March 31, 2014, March 31, 2015 and June 30,
2015, respectively.
We intend to expand the breadth of human resource services in order to be a onestop provider of human resources services from temporary staffing to payroll
processing, recruitment, compliance and training services. To achieve this, we have
adopted a match, repair and prepare strategy that will enable us to match the
requirements of our clients with the right human resource, assist in repairing for any
skill deficits of our associate employees training and prepare people to enter the
workforce by equipping them with vocational skills. We believe that our match,
repair and prepare strategy will enable us to access a better quality workforce,
help us expand our service offerings and evolve from a staffing solutions provider to
a training and learning based human resource service provider. Furthermore, while
we have traditionally been sector agnostic which has resulted in providing
temporary staffing solutions for sales, logistics and customer service functions,
which are relatively low margin services, we intend to offer higher margin services
by providing specialized service offerings in service sectors such as IT, hospitality
and healthcare sector. We also intend to strengthen our operations by hiring
operations staff to support the growth in new verticals and service offerings.
HR Services
Permanent
ur permanent recruitment business constitutes a small but strategically important
part of our portfolio of human resources services.
We identify permanent staff for our clients in India and charge clients a one-time
recruitment fee for each successful recruitment. We mainly serve clients in the
following four industry sectors: BFSI, IT, manufacturing and services sectors. By
leveraging our trusted brand, industry knowledge and expertise, we place the right
talent in the right role to help our clients access the people they need on a timely
basis. Our permanent recruitment business is supported and enhanced by our
Candidate Lifecycle System technology platform. We have a team of approx. 101
recruitment consultants. Our permanent recruitment business serves our clients
well, particularly because most of our clients have temporary as well as permanent
staffing requirements and we can now cater to both of these needs.
With increased economic activities, the need for hiring permanent employees also
increased, therefore, we have recently commenced providing Recruitment Process
Outsourcing (RPO) services. We define RPO services as those permanent
recruitment mandates for which we have exclusive authority to fill personnel for 50
or more vacancies per mandate on behalf of our clients. As of March 31, 2015, we
had carried out RPO mandates for three IT clients and one banking client.
In the years ended March 31, 2014 and 2015, our consolidated revenues from our
permanent recruitment business was Rs.112.95 million and Rs.137.71 million,
respectively.
30, 2015. We operate from seven cities in India and can provide our services to
clients across India.
Our services include a consolidated monthly management information system of
compliance issues as well as face-sheets that provide an executive level summary
of a client's regulatory compliance status across India. We use our RLCS platform,
which is our proprietary end-to-end labor compliance management software that
can create, maintain, track and update a client's compliance activities. Each client is
also provided with a password protected web portal for real time updates on
compliance activities as well as a repository of the documents and data.
As of March 31, 2015, we had 118 clients in our regulatory compliance consulting
business. Our key clients in this business include MPhasis Limited, Nunhems India
Private Limited and Edelman India Private Limited and India FirstLife Insurance
Company Ltd.
Retail Learning Solutions:
RETAIL LEARNING SOLUTIONS (RLS)
We follow a franchisee model in implementing our Retail Learning Solutions
business. We offer training programs in IT, Finance and Retail. We set up a network
of training centers operating under the IIJT brand across India by identifying and
appointing franchisees, we mobilize and enroll trainees and provide training
materials and also offer placement services for trainees.
Historically, this business was operated by IIJT, which we acquired in 2010-2011.
Until 2013, we operated the training centers through franchisees as well some
centers ourselves by leasing our premises across India. We are now moving into a
completely franchisee model. We have also partnered with the National Skill
Development Corporation ("NSDC") to offer various training programs. In the year
ended March 31, 2015, we provided training to approx. 17,691 persons under the
star scheme NSDC umbrella, for which our centers are entitled to receive approx.
Rs.9,000 per person subject to certain conditions set by NSDC.
Apprenticeship Program
NETAP Program
Our enterprise learning solutions business, housed under TLSU, delivers technical
training and training materials to corporate clients. While we have a team of
approximately seven managers to operate this business, we rely entirely on
freelance technical trainers to deliver training modules to our clients and do not
have any in-house capability to deliver these services. Our clients for this business
include companies in the BFSI, retail, media, and IT services sectors.