Color imageRUNNER C4080, C4580, C5185 Service Guide

Canon
Service Guide
Color imageRUNNER C5185/C4580/C4080 Series Service Guide
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE COLOR imageRUNNER
C5185/C4580/C4080 SERIES.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM
ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF
CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING
REVISIONS.
These machines are positioned for users who primarily output color documents that can be
classified as business color usage (also called office color or presentation color). Business color
is often characterized as color used in typical business output such as pie charts, color slides,
and highlights from applications like Microsoft Word, Excel, or PowerPoint. The Color
imageRUNNER C5185/C4580/C4080 Series output expectations should not be compared to that of
high end graphic devices.
Service Guide History

August 2006
o
Revision 0: Service Guide Released
November 2006
o
Revision 1: Update to the Service Revenue/Profit Calculator
July 2007
o
o
Revision 2: Color imageRUNNER C5185 added to replace Color imageRUNNER C5180

Version Upgrade for Color imageRUNNER C5180/C4580/C4080

Rev. 2
July 2007
Page i

Published by
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042-1198
1-800-OK-CANON
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center website: http://www.support.cusa.canon.com
Canon U.S.A. ISG Central website: http://isgcentral.cusa.canon.com
Canon Network Access (CNA) website: http://www.cna.cusa.canon.com
Distributed in the United States by Canon U.S.A., Inc.
This Service Guide is the property of Canon U.S.A., Inc.
Canon U.S.A., Inc. 2007. All rights reserved.
The information contained in this Service Guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for reference
purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part of this Service
Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without
the prior written consent of Canon U.S.A., Inc., except as expressly permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., Service Provider agrees to indemnify Canon
U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of Service Providers possession,
use, or misuse of this Service Guide.
As an authorized Canon dealership for the Color imageRUNNER C5185/C4580/C4080 Series you agree that the
Color imageRUNNER C5185/C4580/C4080 Series and its related hardware/software accessories will not be exported
from the United States except in strict accordance with the Export Administration Regulations of the U.S. Department
of Commerce and other U.S. laws and regulations controlling exports from the United States.
Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information and/or
specifications contained in it at any time without notice. Additionally, all prices and availability dates listed herein are
subject to change without notice. The latest version is available online at the ISG Central and e-Support websites
noted above. Please make certain that you are using the latest version. Specimens of Web pages included herein
are for illustration purposes only.
Canon and Always Ask for Canon Genuine Toner, Parts & Supplies are registered trademarks of Canon, Inc.
imageRUNNER, imageWARE and MEAP are trademarks of Canon Inc.
All other company names and product names may be trademarks or registered trademarks of their respective owners,
and are hereby acknowledged.

Rev. 2
July 2007
Page ii
Table of Contents
I.
Product Overview, Configuration, and Accessories -------------------------------------------- 1

A. Overview ------------------------------------------------------------------------------------------------------------------ 1
B. Configuration------------------------------------------------------------------------------------------------------------ 4
C. Accessory Options ---------------------------------------------------------------------------------------------------- 8
1. Finisher-X1 ------------------------------------------------------------------------------------------------------------- 8
2. Finisher-W1 ------------------------------------------------------------------------------------------------------------ 8
3. Saddle Finisher-W2 -------------------------------------------------------------------------------------------------- 8
4. Puncher Unit-AH1 ---------------------------------------------------------------------------------------------------- 8
5. Paper Deck-Y1 -------------------------------------------------------------------------------------------------------- 8
6. Cassette Feeding Unit-Z1/Z2 -------------------------------------------------------------------------------------- 8
7. Plain Pedestal-E1/E2 ------------------------------------------------------------------------------------------------ 9
8. Super G3 FaxBoard-V2 --------------------------------------------------------------------------------------------- 9
9. Super G3 Multi-Line FaxBoard-H2 ------------------------------------------------------------------------------- 9
10. Stack Bypass Alignment Tray-B1--------------------------------------------------------------------------------- 9
D. Print Controller Options --------------------------------------------------------------------------------------------10
1. imagePASS-H1 ------------------------------------------------------------------------------------------------------10
2. ColorPASS-GX100 --------------------------------------------------------------------------------------------------10
3. UFRII/PCL Printer Kit-N2 ------------------------------------------------------------------------------------------11
4. PS Printer Kit- N2----------------------------------------------------------------------------------------------------11
5. Encrypted Secured Print Software-C1 -------------------------------------------------------------------------11
6. Workflow Composer-B1--------------------------------------------------------------------------------------------11
7. Secure Watermark-A1----------------------------------------------------------------------------------------------11
8. Barcode Printing Kit-A1 --------------------------------------------------------------------------------------------12
E. Device Security Options --------------------------------------------------------------------------------------------12
1. HDD Data Erase Kit-A1 --------------------------------------------------------------------------------------------12
2. HDD Data Encryption Kit-B1--------------------------------------------------------------------------------------13
3. Web Access Software-E1 -----------------------------------------------------------------------------------------14
4. Universal Send PDF Advance Feature Set-A1---------------------------------------------------------------14
5. Universal Send PDF Security Feature Set-A1----------------------------------------------------------------14
6. Digital User Signature PDF Kit-A1 ------------------------------------------------------------------------------14
F. Accessibility Options ------------------------------------------------------------------------------------------------15
1. Voice Guidance Kit-A2 ---------------------------------------------------------------------------------------------15
2. Braille Label Kit-A1 --------------------------------------------------------------------------------------------------15
3. ADF Access Handle-A1 --------------------------------------------------------------------------------------------15
4. Remote Operators Software Kit-A2 ----------------------------------------------------------------------------15
5. Voice Operation Kit-A1 ---------------------------------------------------------------------------------------------15
II.
Dealer Sales/Service Authorization Requirements ---------------------------------------------16

A. Technician/System Engineer Requirements -----------------------------------------------------------------16
B. Training Offerings ----------------------------------------------------------------------------------------------------17
1. Training Overview ---------------------------------------------------------------------------------------------------17
2. Certification Process------------------------------------------------------------------------------------------------18
3. Who Should Attend -------------------------------------------------------------------------------------------------18
4. What You Will Learn ------------------------------------------------------------------------------------------------19
5. Certification -----------------------------------------------------------------------------------------------------------20
6. Prerequisites----------------------------------------------------------------------------------------------------------20
7. Student Feedback and Course Follow-up ---------------------------------------------------------------------21
8. Training Facilities ----------------------------------------------------------------------------------------------------21
9. Materials ---------------------------------------------------------------------------------------------------------------22

Rev. 2
July 2007
Page iii
III.
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
M.
N.
IV.
Servicing Notes ---------------------------------------------------------------------------------------------23

Power and Plug Requirements -----------------------------------------------------------------------------------23
Installation Space Requirements --------------------------------------------------------------------------------24
Installation Times -----------------------------------------------------------------------------------------------------25
Service Support Tool ------------------------------------------------------------------------------------------------25
Computer Requirements -------------------------------------------------------------------------------------------26
Firmware Updates ----------------------------------------------------------------------------------------------------26
Soft Counter ------------------------------------------------------------------------------------------------------------26
MEAP Counter ---------------------------------------------------------------------------------------------------------27
License Management System (LMS)----------------------------------------------------------------------------28
Periodic Replacement Parts---------------------------------------------------------------------------------------28
Consumable Parts ----------------------------------------------------------------------------------------------------29
Consumables-----------------------------------------------------------------------------------------------------------31
Periodic Maintenance------------------------------------------------------------------------------------------------33
Special Tools, Solvents & Oils -----------------------------------------------------------------------------------34
Suggested End-User Customer Service Offerings----------------------------------------------35
A. Monthly Copy Volume -----------------------------------------------------------------------------------------------35

B. Warranty Support -----------------------------------------------------------------------------------------------------35
1. End-User Warranty Conditions-----------------------------------------------------------------------------------35
2. Warranty Administration Reduction Program (WARP) -----------------------------------------------------36
3. ColorPASS-GX100 Parts Support Program ------------------------------------------------------------------36
V.
Product Technical Support Offerings ---------------------------------------------------------------37
A. Dealer Support Requirements ------------------------------------------------------------------------------------37

B. Canon USA Support Offerings -----------------------------------------------------------------------------------38
1. Canon USA Technical Support Center-------------------------------------------------------------------------38
2. Internet Support------------------------------------------------------------------------------------------------------39
C. Call Escalation Procedure -----------------------------------------------------------------------------------------41
VI.
Appendix ------------------------------------------------------------------------------------------------------42
A. Specifications ----------------------------------------------------------------------------------------------------------42
B. Warranty -----------------------------------------------------------------------------------------------------------------50
1. Main Unit Limited Warranty ---------------------------------------------------------------------------------------50
2. Drum Unit Limited Warranty --------------------------------------------------------------------------------------51
C. Canon ColorPASS Series Limited Warranty -----------------------------------------------------------------52
D. List of Tables -----------------------------------------------------------------------------------------------------------53

Rev. 2
July 2007
Page iv
I.
Product Overview, Configuration, and Accessories

A. Overview
The Color imageRUNNER C5185/C4580/C4080 Series are multifunctional
machines that allow end-users to output Color and Black-and-White (B&W)
documents at high print speeds.
Note: The Color imageRUNNER C5185 replaces the Color imageRUNNER
C5180.
Speed Comparisons (Table 1)
Color imageRUNNER
C5185/C5185i
Color imageRUNNER
C4580/C4580i
Color imageRUNNER
C4080/C4080i
Up to 51 ppm Color or B&W
Up to 40 ppm Color
Up to 45 ppm B&W
Up to 36 ppm Color
Up to 40 ppm B&W
One of the major enhancements to the Color imageRUNNER C5185 Series is

that these devices offer a Color Single Pass Duplex Document Feeder with
dual sided scanning capabilities. This new Single Pass Duplex Scanner,
which is standard on Color imageRUNNER C5185 Series models, scans both
sides of documents simultaneously to increase scanning productivity for 2sided originals.
With up to 100 sheet paper capacity, this new Single Pass Duplex Document
Feeder will scan at up to 100ipm (LTR) for 2-sided originals. Equipped with
dual scan readers, a CCD (Charge-Coupled Device) in front and CIS (Contact
Image Sensors) in back, this Single Pass Duplex scanner (Color
imageReader-G1) provides one-pass, two-sided scanning, for robust
document management and flexible paper handling.
Note: The Color imageRUNNER C5180/C4580/C4080 comes standard with
the current DADF and does not have the option of the Single Pass Duplex
Document Feeder.
This Color imageRUNNER C5185/C4580/C4080 Series offers MEAP
(Multifunctional Embedded Application Platform) for the ability to embed
diverse and customizable applications directly into the Color imageRUNNER
supporting unique user workflows.
The 100-sheet Duplexing Automatic Document Feeder (DADF) enables the
Color imageRUNNER device to scan/copy high-volume documents at up to 70
(one-sided LTR) impressions per minute (ipm) at 300 dpi in black and white
and color.
Canons proprietary Color Universal Send technology is standard on all
models in this Series. The Color Universal Send feature enables the end-user
to distribute scanned data to multiple destinations simultaneously, including
individuals or groups of e-mail and Fax/Internet- Fax addresses, internal Mail
Boxes, network or host files and folders, and to document management
applications such as the Canon imageWARE Document Manager.

Rev. 2
July 2007
Page 1
Universal Send PDF Advanced Features (standard on the i model) provide

additional functionality such as PDF High Compression, Trace & Smooth PDF,
Searchable PDF modes and Universal Send Security Feature Set. The
Universal Send Security Feature Set includes the ability to encrypt PDF
documents and have a Device Signature Mode.
Color Universal Send supports the Web-based Distributed Authoring and
Versioning (WebDAV) protocol, enabling the Color imageRUNNER to securely
send documents to a shared storage service over the Internet.
The Color imageRUNNER C5185/C4580/C4080 Series offers the option to
add a single- or multi-line Super G3 fax module to further extend the
capabilities of Color Universal Send.
Each Color imageRUNNER model in this Series offer a Base model and an
i model. The Base model is highly customizable and offers options that
best fit demanding color environments whereas the i model is designed for
general office environments and is bundled with features that provide out-ofthe-box business productivity. Refer to the Table below for the comparisons
between the Base and i models.
As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that the Color
imageRUNNER C5185/C5185i and the Color imageRUNNER C4580/C4580i
models meet the ENERGY STAR guidelines for energy efficiency. 1
Color imageRUNNER C5185/C4580/C4080 Series Base Model & i Model
Comparisons (Table 2)
Function
Color imageRUNNER
C5185/C4580/C4080
Color imageRUNNER
C5185i/C4580i/C4080i
Copy
Standard
Mail Box
Standard
Option: UFRII/PCL Printer Kit-N2
Print
Option: PS Printer Kit N2

(Requires UFRII/PCL Kit-N2 and iR
512 MB RAM)
Standard: UFRII/PCL Printer Kit-N2
Option: imagePASS-H1
Option: PS Printer Kit-N2

(Requires iR 512 MB RAM)
Option: ColorPASS-GX100
Fax
Scan
Option: Super G3 Fax Single or Multi-Line

Standard Color Network ScanGear
Standard: Basic Color Universal Send
Color Universal
Send
Option: Universal Send PDF

Advanced Feature Set
Standard: Universal Send PDF

Advanced Feature Set
Option: Universal Send PDF Security

Feature Set
Standard: Universal Send PDF

Security Feature Set
Web Access
MEAP
Option
Standard
If any options are installed, the device may no longer be ENERGY STAR compliant.

Rev. 2
July 2007
Page 2
Color imageRUNNER C5185/C4580/C4080 Series Compatibility (Table 3)

= New Items
C5180/C5180i
C4080/C4080i
C4580/C4580i
C5185\
C5185i
Current
V2
Current
V2
Current
V2
Color Image Reader-F1
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Duplex Color Image Reader-G1
Yes
N/A
N/A
N/A
N/A
N/A
N/A
Cassette Feeding Unit-Z1
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Plain Pedestal-E1
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Plain Pedestal-E2
Yes
N/A
N/A
N/A
N/A
N/A
N/A
UFRII/PCL Printer Kit-N1
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Item
Yes
Yes
PS Printer Kit-N1
N/A
Yes
Yes
PS Printer Kit-N2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
N/A
Yes
Yes
Yes
Yes
Yes
Yes
imagePASS-H1 V1.1
N/A
Yes
Yes
Yes
Yes
Yes
Yes
imagePASS-H1 V1.2
Yes
Yes
Yes
Yes
Yes
Yes
Yes
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Super G3 FAX Board-V1
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Super G3 Multi-line FAX Board-H1
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Web Access Software-E1
Yes
Yes
imagePASS-H1
ColorPASS-GX100
ColorPASS-GX100 V 1.1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
New Options
Stack Bypass Tray-B1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Workflow Composer-B1
Yes
N/A
Yes
N/A
Yes
N/A
Yes
Access Management System Kit-A1
Yes
N/A
Yes
N/A
Yes
N/A
Yes
HDD Data Erase Kit-A1
Yes
N/A
Yes
N/A
Yes
N/A
Yes
HDD Data Encryption Kit-B1
Yes
N/A
Yes
N/A
Yes
N/A
Yes
Voice Operation Kit-A1
Yes
N/A
Yes
N/A
Yes
N/A
Yes
New function is not available

When the print driver is installed, it will detect the firmware version and automatically enable the correct options for that device.
4
Older versions of the imagePASS-H1 and the ColorPASS-GX100 require system software upgrades to make older versions
compatible with the C5185 Series
5
Upgrading the FAX firmware to v80.xx is required.
6
Upgrading Main Controller Firmware or Change to Type 2 in the service mode is required.
3

Rev. 2
July 2007
Page 3
B. Configuration
Note: Configurations shown are for reference purposes only and are subject to
change without notice. Please refer to the Dealer Price List on the ISG Central
Website for the most up-to-date Item Numbers.
Configuration (Table 4)
Item
Item
Number 7
Color imageRUNNER C5185

(shown with the optional Saddle Finisher-W2, Puncher Unit-AH1 and Paper Deck-Y1 attached)
Color imageRUNNER C5185i
Color imageRUNNER C4580 V2
Color imageRUNNER C4580i V2
Color imageRUNNER C4080 V2
Color imageRUNNER C4080i V2
1390B013AA
1390B014AA
1388B055AA
1388B056AA
1389B046AA
1389B047AA
Accessory Options
1874B002AA
Plain Pedestal-E2 (for Color imageRUNNER C5185 Series)
1875B004AA
Plain Pedestal-E1 (for Color imageRUNNER C4580/C4080)
1423B004AA
Item Numbers and Part Numbers are subject to change due to engineering changes, etc.

Rev. 2
July 2007
Page 4

Item
Item
Number 7
Paper Deck-Y1
1110B002AA
Finisher-X1
1113B001AA
Finisher-W1
1111B001AA
Saddle Finisher-W2
1112B001AA
Puncher Unit-AH1
1114B002AA

Rev. 2
July 2007
Page 5

Item
Item
Number 7
Stack Bypass Alignment Tray-B1

Copy Tray-N1
Copy Tray-M1
Document Tray-J1
Cassette-X1
Key Switch Unit-A2
Card Reader-D1
Basic Card Set
Copy Card Set 1 (1-30)
0479B001AA
1551B001AA
1424B001AA
8065A001AC
7769A001AD
8203A002AA
6576A001AA
0500A002AA
0499A004AA

Stamp Unit-A1
ADF Access Handle-A1
Braille Label Kit-A1
0499A005AA
0499A006AA
9011A001BB
1095B001AA
7518A002AA
System Connectivity Accessories
1344B002AA
PS Printer Kit-N2
Encrypted Secured Print Software-C1
Voice Operation Kit-A1
Workflow Composer-B1
Secure Watermark-A1
Barcode Printing Kit-A1
Access Management System Kit-A1
imagePASS-H1 V1.2
ColorPASS-GX100 V1.1
Advance Controller Interface Kit (for ColorPASS-GX100)
Impose V2.6 (for imagePASS-H1)
Hot Folders v2.0 (for imagePASS-H1)
Secure Erase V.1.0 (for imagePASS-H1)
256MB DIMM RAM (for imagePASS-H1)
1346B002AA
1337B002AA
1 GB DIMM RAM (for ColorPASS-GX100)

Removable Hard Disk Drive Kit-B1 (for ColorPASS-GX100)
Graphic Arts Feature Set v.2.0 (for ColorPASS-GX100)
Graphic Arts Feature Set Premium v2.0 (for ColorPASS-GX100)
Production Printing Package (for ColorPASS-GX100)
Universal Send PDF Advanced Feature Set-A1
Universal Send PDF Security Feature Set-A1
Digital User Signature PDF Kit

Rev. 2
1455A002AA
2275B002AA
1082B002AA
9941A001AA
1329B002AB
1642B002AB
0877B021AA
1139B015AA
0689V629
6596A023AA
0123B002AB
1245B001AA
0448A028AA
0048A029AA
0134B003AA
7752A010AA
7752A011AA
7752A013AA
1323B002AA
1324B002AA
1326B002AA
1425B012AA
July 2007
Page 6

Item
Item
Number7
1426B008AA
iR 512MB Expansion RAM-C1

iR Security Kit-A2 for CiR C4080/C4580/C4080v2/C4580v2/C5180 (includes i models)
Security Expansion Board-E1
Remote Operators Software Kit-A2
Voice Guidance Kit-A2
HDD Data Erase Kit-A1 for CiR C4080v2/C4580v2/C5185 Series (includes i models)
HDD Data Encryption Kit-B1 CiR C4080v2/C4580v2/C5185 Series (includes i models)
0529B002AA
9942A003AA
0530B002AA
0115B006AA
9598A004AA
1360B002AA
1362B002AA
Supplies & Consumables
GPR-20/21 Drum Unit Yellow

GPR-20/21 Drum Unit Magenta
GPR-20/21 Drum Unit Cyan
GPR-20/21 Drum Unit Black
GPR-20 Toner Yellow (For Color imageRUNNER C5185/C5180 Series)
GPR-20 Toner Magenta (For Color imageRUNNER C5185/C5180 Series)
GPR-20 Toner Cyan (For Color imageRUNNER C5185/C5180 Series)
GPR-20 Toner Black (For Color imageRUNNER C5185/C5180 Series)
GPR-21 Toner Yellow (For Color imageRUNNER C4580/C4080 Series)
GPR-21 Toner Magenta (For Color imageRUNNER C4580/C4080 Series)
GPR-21 Toner Cyan (For Color imageRUNNER C4580/C4080 Series)
GPR-21 Toner Black (For Color imageRUNNER C4580/C4080 Series)
Staple-J1
Staple Cartridge-D2
Stamp Ink Cartridge-B1

Rev. 2
0255B001AA
0256B001AA
0257B001AA
0258B001AA
1066B001AA
1067B001AA
1068B001AA
1069B001AA
0259B001AA
0260B001AA
0261B001AA
0262B001AA
6707A001AA
0250A002AD
6776A001AA
July 2007
Page 7
C. Accessory Options
1. Finisher-X1
A single tray holding up to 1,000 sheets
Corner stapling up to 50 sheets (17 to 20 lb bond (64 to 80 g/m2)
Finisher-X1, Finisher-W1 or Saddle Finisher-W2 cannot be installed at
the same time
Cannot attach Puncher Unit-AH1
2. Finisher-W1
Three output trays for a total capacity of up to 4,000 sheets
Top tray holding up to 250 sheets, second tray holding up to 1,300
sheets, and third tray holding up to 2,450 sheets
Corner and Double Margin stapling up to 50 sheets. Double stapling on
LTRR and LGL
Cassette Feeding Unit-Z1/Z2 or Plain Pedestal-E1/E2 must be installed
the same time
3. Saddle Finisher-W2
Three output trays for a total capacity of up to 4,000 sheets
Corner and Double Margin stapling up to 50 sheets. Double stapling on
LTRR and LGL
Saddle-stitch finishing capabilities for booklet sets up to 15 sheets in
LTR, LGL, 11 x 17 and 12x18 size
Cassette Feeding Unit-Z1/Z2 or Plain Pedestal-E1/E2 must be installed
the same time
4. Puncher Unit-AH1
Option for the Finisher-W1 and Saddle Finisher-W2
Places 2 or 3 holes in pages one sheet at a time
5. Paper Deck-Y1
Provides up to 2,700 additional sheets of letter-sized paper capacity (20
lb. Bond)
Supports 17 lb. Bond to 110 lb. index paper weights
6. Cassette Feeding Unit-Z1/Z2
Adds two additional front-loading, user-adjustable 550-sheet paper
cassettes to the standard paper supply
Supports up to 12x 18 paper size
Supports 17lb. Bond to 110 lb. index paper weights
Note: Cassette Feeding Unit-Z1 does not support Color imageRUNNER
C5185.

Rev. 2
July 2007
Page 8
7. Plain Pedestal-E1/E2
Serves as an electrical outlet for any of the finishers and the paper deck
when the Cassette Feeding Unit is not attached
Can also be used for adjusting the height of the machine
Provides a space to store toner or additional paper supply
Notes:
Plain Pedestal-E1 supports Color imageRUNNER C5180
Plain Pedestal-E2 supports Color imageRUNNER C5185
8. Super G3 FaxBoard-V2
Provides a connection for one telephone line to enable traditional faxing
capabilities
Cannot be installed with the Super G3 Multi-line Fax Board-H1/H2
9. Super G3 Multi-Line FaxBoard-H2
Enables users to use two lines simultaneously to send and receive fax
documents
Cannot be installed with the Super G3 Fax Board-V1/V2
10. Stack Bypass Alignment Tray-B1
Fits onto the Stack Bypass
Maintains media alignment minimizing skewed prints
Effective for thick media and / or large sized media
Backwards compatible with Color imageRUNNER C5180/C4580/C4080
Series

Rev. 2
July 2007
Page 9
D. Print Controller Options

1. imagePASS-H1
The imagePASS-H1 is a new piggyback controller for the Color
imageRUNNER C5185/C4580/C4080 Base models only. This controller
uses an Intel Celeron M 1.5 GHz CPU, 256 standard memory and a 80GB
HDD for faster Raster Image Processor (RIP) performance.
The
imagePASS-H1 is designed for color-intensive, multi-user environments
and supports true Adobe PostScript 3 page description language. (Note:
Cannot be installed with the UFRII/PCL Printer Kit-N2 or the ColorPASS
GX-100 controllers.)
2. ColorPASS-GX100
The ColorPASS-GX100 is a high-end external print controller for the Color
imageRUNNER C5185/C4580/C4080 (Base models only) with powerful
RIP, improved system software, and hardware features for light production
and graphic arts to maximize document throughput. The ColorPASSGX100 is designed for color users and light production environments.
(Note: Cannot be installed with the UFRII/PCL Printer Kit-N2 or the
imagePASS-H1 controllers.)
imagePASS-H1/ColorPASS-GX100 Comparison (Table 5)
Feature
imagePASS-H1
ColorPASSGX100
8e (standard)
8 (standard)
Spot-On
Standard
Standard
Auto-trapping (1-pixel)
Standard
Standard
Mixed Media
Standard
Standard
Secure Erase v 1.0
Option
Standard
Backup & Restore
Standard
Standard
Impose v2.6
Option
Option
Hot Folders v2.0
Option
Standard
Product Printing Package
NA
Option
Graphics Arts Package

Premium Edition
NA
Option
Option
Option
NA
Option
System Software
USB Media Server

Removable Hard Drive

Rev. 2
July 2007
Page 10
3. UFRII/PCL Printer Kit-N2

Canon controller enables networked printing with support for PCL 5c,
PCL6, and UFR II print drivers
Optional for the Base models
Standard on the i models
LMS Activation required
4. PS Printer Kit- N2
Added to the UFR II/PCL Printer Kit-N2 and supports PostScript 3
emulation printing solutions
iR 512 MB Expansion RAM-C1 Required
5. Encrypted Secured Print Software-C1
Enables end-users to encrypt print data sent from a computer over the
network
Includes Add in module
Print data is decrypted at the device by entering a password
Enables end-users to strengthen the security of print data
Cannot be used with imagePASS or ColorPASS controllers
6. Workflow Composer-B1
Provides the ability to turn complex, multi-step job tasks into simple
one-touch operation
Users can register one key that encompasses all the scanning, editing,
document merging, printing, and sending settings necessary to perform
an entire task or workflow
Bundled with Workflow Editor, users can create and edit Workflows
from the PC
LMS Activated
7. Secure Watermark-A1
Enables end-users to embed hidden text in the background of
copies/prints
Embedded text will appear when copies of the document are made
iR 512 MB Expansion RAM-C1 required

Rev. 2
July 2007
Page 11
8. Barcode Printing Kit-A1

The Barcode Printing Kit-A1 option is an accessory that will provide support
to print barcodes in Enterprise Resource Planning Software environments,
such as SAP R/3, as well as Windows Based Applications. The Barcode
Printing Kit-A1 requires LMS activation.
Refer to the Barcode Printing Kit-A1 Addendum on the Canon USA ISG
Central and e-Support websites for complete information.
Requires UFRII/PCL Printer Kit-N1.
E. Device Security Options
1. HDD Data Erase Kit-A1
When the HDD Erase Kit-A1 is enabled, data is automatically and
completely erased when deleted from the hard disk. This is to ensure that
no trace of data remains on the hard disk. One of the following three
methods can be used to erase data from the hard disk: Overwrite Null Data
One Time, Overwrite Random Data One Time, or Overwrite Random Data
Three Times.
The following data is completely erased from the hard disk:
Image data created when copying, printing, scanning and faxing
Image data that remained after you deleted a document in an inbox
Spooled data
User information such as address book data after you delete
Notes:
Do not use the machine while data is being erased from the hard disk.
It may take some time until the machine becomes ready to scan once
the data is completely erased.
The performance of the machine may degrade when processing jobs.
The Overwrite Null Data One Time method is set by default when the
HDD Data Erase Kit-A1 is activated.

Rev. 2
July 2007
Page 12
2. HDD Data Encryption Kit-B1

The HDD Encryption Kit-B1 encrypts image data before writing to the HDD.
This kit provides protection for all data including documents stored in Mail
Boxes. The HDD Data Encryption Kit-B1 is equipped with the Canon MFP
Security Chip 1.00 which has acquired Common Criteria Certification
EAL3. Common Criteria Certification is a requirement for all government
agencies that handle national security data. Receiving Common Criteria
Certification indicates that this kit has passed a rigorous government
sponsored inspection process for the safety and security of data entered,
stored, displayed, or transmitted by networked devices.
Data Erased with HDD Data Encryption Kit-B1 (Table 6)
Data Erased
Information registered in the Address Book
Yes
Settings made from the Additional Functions screen
Yes
Forwarding Settings
Yes
MEAP applications
No
License files for MEAP applications
Yes
Registered SDL (Simple Device Login) user authentication information
Yes
User authentication information registered in the Local Device

Authentication user authentication system of SSO (Single Sign-On)
Yes
Data saved using MEAP applications
Yes
MEAP SMS (Service Management Service) password (the password

will return to its default password if it was changed)
No
Mode Memory settings registered in the Copy and Mail Box functions
No
Data stored in inboxes
8
9
Able Back Up
Yes
Scan modes registered in the Send Function
No
Unsent documents (documents waiting to be sent with the Delayed

Send mode)
No
Image forms stored in the Form Composition mode
No
Job logs
No
Key Pair and Server Certificate in Certificate Settings in TCP/IP

Settings in Network Settings in System Settings (from the Additional
Functions screen)
No
Can only be backed up using the Remote UI or Device Information Delivery Settings mode.
Depends on the MEAP application.

Rev. 2
July 2007
Page 13
3. Web Access Software-E1

With Web Access Software-E1 the end-user can view web pages directly
from the device control panel. When the end-user presses the [Web
Access] tab, the Web Browser screen is displayed. From here, they can
enter a URL and browse various web pages or download and print PDF
files from the web. (Note: The device must be configured with the Color
UFRII/PCL Print Controller (Standard on i models) in order to print web
pages. The PS Printer Kit-N1/N2 (Optional for all models) is required in
order to print PDF files). The Web Access Software-E1 requires LMS
activation.
4. Universal Send PDF Advance Feature Set-A1
Standard on i models
Enables the device to send PDF documents in OCR mode
Manage file sizes with PDF High Compression mode
Utilize Trace & Smooth PDF functionality
5. Universal Send PDF Security Feature Set-A1
Standard on i models
Enables the end-user to create Encrypted PDF documents
Digital Device Signature mode uses the device signature certificate and
key pair inside the machine to add a digital signature to a PDF
document
6. Digital User Signature PDF Kit-A1
Enables the end-user to identify which user signed a PDF document
enabling document authentication
Works when the user is signed on using SSO or SDL

Rev. 2
July 2007
Page 14
F. Accessibility Options
1. Voice Guidance Kit-A2
The Voice Guidance Kit-A2 option is designed to assist visually impaired
users in operating the imageRUNNER device. They will be able to select
functions on the control panel and the device will provide audible
confirmation of the selected operations through a voice guidance board.
The Voice Guidance Kit-A2 will be connected through the Expansion Bus
Board and the Voice Boards external interface will include a speaker.
2. Braille Label Kit-A1
The Braille Label Kit-A1 contains transparent Brailled labels that affix to
each hard key on the control panel except for the numeric keys. This is due
to the conventional layout of the numeric keypad, which already has a
protruded dot on the "5" key, providing familiar key entry for the visually
impaired. This kit provides visually impaired users with improved access to
copy functions.
3. ADF Access Handle-A1
The ADF Access Handle-A1 Assistant is a new accessory that can be
installed onto the Color imageRUNNER device's document feeder.
Operators who use wheelchairs, for example, may experience difficulty in
reaching a fully raised (or fully opened) document feeder. The ADF Access
Handle-A1 was designed to assist these users. The handle is designed to
hang low enough from an open document feeder so that a person in a
wheelchair can easily reach the handle and close the feeder.
4. Remote Operators Software Kit-A2
The Remote Operators Software Kit-A2 is a remote access application
used for remote desktop viewing and manipulation. Its core function is to
enable use of the client to connect to a host running the server and
remotely use the servers desktop. Snapshots of the servers desktop are
compressed and sent back to the client via the server. Through this
technology, users in wheelchairs can operate the Color imageRUNNERs
control panel functions such as Copy/Box/Send/Fax from their laptops or
personal computers.
The Remote Operator's Software Kit requires LMS activation.
5. Voice Operation Kit-A1
Enables users to set various functions of the machine using their voice
3 modes includes Voice Guide & Recognition Mode, Voice Guide Mode
and Recognition Mode
Notes:
Cannot be used with Voice Guidance Kit-B1
Cannot be installed with Card Reader-C1
Cannot be installed with Document Tray-J1

Rev. 2
July 2007
Page 15
II.
Dealer Sales/Service Authorization Requirements

A. Technician/System Engineer Requirements
To become authorized and maintain authorization to service a Color
imageRUNNER device, each Authorized Resellers location must have at least
one employee who has successfully completed the appropriate Color
imageRUNNER device Training Program and received certified status.
For a Canon copier dealership, a System Engineer 10 (SE) working with Canon
connectivity products should have the following basic job functions:
Systems integration (pre-sale and post-sale)
Installation
Education of customers and dealership personnel
Troubleshooting
In order to successfully perform these tasks, it is crucial that the SE have
strong computer skills and working knowledge in the following areas (listed in
order of importance):
The major computer platforms (IBM compatible and Macintosh)
Computer hardware (including cabling)
Computer software (including drivers)
Operating systems
o Windows NT 4.0 Workstation/Server
o Windows 2000 Professional/Server/Advanced Server
o Windows XP Home/Professional (32 bit)
o Windows XP Professional x64 (64 bit)
o Windows Server 2003 (32 bit and 64 bit versions)
o Mac OS versions 10.1.5 and up (PS/PCL)/10.2.8 10.4.2 (UFR II)
Network Operating Systems:

o Novell NetWare 3.x, 4.x, 5x, and 6.x
o Windows NT/2000/2003
o Mac OS X
Protocols:
o TCP/IP
o IPX/SPX
o NetBIOS
o AppleTalk
10
A System Engineer (SE) is a professional title often used by hardware vendors for individuals who perform systems related tasks,
such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.

Rev. 2
July 2007
Page 16
Printing
Scanning
In addition, computer skills and working knowledge in the following areas may
also be helpful:
Other computer platforms (mainframe and UNIX)

Networking
Basic electronics
Education/Training, (listed in preferred order), of a successful Canon

dealership SE are:
Novell CNA or Novell CNE / Microsoft MCSE certification

A Canon copier Service Technician with two years of experience
centered on connectivity products
A degree in computer science, engineering, or a computer technician with two

years of experience is required in the above areas.
B. Training Offerings
1. Training Overview
The Color imageRUNNER C5180 Series of devices, which includes the
C5185/C5185i/C5180/C5180i/C4580/C4580i/C4080/C4080i, are designed
to address the business color needs of mid-high-volume printing
environments. The units incorporate a number of enhancements to
increase the overall durability, reliability, and performance.
The Technical Training Program is a blended learning course. The
program consists of two integral components: an online course and a
classroom course. The goal behind a blended approach is to leverage the
advantages of the eLearning Center to complement the classroom training
approach and deliver training in the most efficient and effective way
possible.

Rev. 2
July 2007
Page 17
2. Certification Process
This course will also be segmented into two distinct phases. Phase 1
being an online (update) certification course for Color imageRUNNER
C3200 Series trained technicians. Phase 2 will utilize the blended training
model (online modules that blends to a hands-on classroom experience),
and replace the existing Color imageRUNNER C3200 classroom course.
Successful completion of one of these is required to sell this product.
The phases will be presented as follows:
Color imageRUNNER C5180 Series (Phase 1)
This phase of the Technical Training Course is designed for those

technicians that have successfully completed the Color
imageRUNNER 3200 Training Program.
This module consists of 12 modules that will highlight the differences

between the Color imageRUNNER C3200 Series and the C5180
Series. Technicians must successfully complete an assessment to
receive certification for the Color imageRUNNER C5180 Series
devices.
Color imageRUNNER C5180 Series (Phase 2)
Online Course: The online modules will focus on the specifications,

theory, and knowledge necessary to successfully complete the
intensive hands-on environment of the classroom course. These
online modules will be pre-requisites for the classroom course.
Classroom: The five (5) day classroom course will focus on building the
skills necessary for the technician to support the Color imageRUNNER
C5180 Series in the field.
3. Who Should Attend

It is highly recommended that all technicians who are required to install and
support these products and accessories successfully complete this training
program.
Note: In keeping with our current support policy, only those technicians
who have successfully completed or who are enrolled in the training
program will be entitled to live, phone-based support through our Technical
Support Center (TSC).
Self-Service Support (software downloads,
knowledgebase, support forums, technical publications) will continue to be
available through our e-Support website for all Technicians (refer to the
Technical Support section for entitlement details).

Rev. 2
July 2007
Page 18
4. What You Will Learn

Online (Phase 1 or 2)
During the online portion of this training program the student will be lead
through approximately eight (8) hours of training. Items covered include:
Product Overview
o Product Improvements
o Possible Configurations
Key Operations
o Service Mode
o User Mode
The Main Controller
Original and Laser Exposure
Image Formation
Fixing System
Accessories
Maintenance & Adjustments
Systems & Network Connectivity
Classroom
The classroom portion is comprised of hands-on real world scenario labs
and practical exercises that are designed to enhance the technicians
ability to apply the information learned. This advanced learning technique
will serve to reinforce the knowledge gained during the online portion of the
training and build the skills needed to achieve the highest level of technical
competence and improve customer satisfaction through better first call
resolution.
Additionally, the course will cover the finer points of:
The twin belt fuser (TBF)
Network capabilities and features
The Licensing Management System
Service Support Tool
Express Copy Menu
Canon NAVI program

Rev. 2
July 2007
Page 19
5. Certification
Technician certification for the Color imageRUNNER 5180 Series is
required for authorization to sell this product. The certification will include
the following models and will be awarded when both the online and the
classroom portions of the program are successfully completed:
imageRUNNER C5180 Series Certifications: (Phase 1 or 2)
Color imageRUNNER
C5185/C5180/C4580/C4080/C5185i/C5180i/C4580i/C4080i
Saddle Finisher-W2
Finisher-W1
Finisher-X1
Paper Deck-Y1
Puncher Unit-AH1
Plain Pedestal-E1/E2
Cassette Feeding Unit-Z1/Z2
Document Tray-J1
Copy Tray-N1/M1
6. Prerequisites
a) Online (Phase 1 or 2)
Phase 1 - The prerequisite for the Color imageRUNNER C5180 Series
online (upgrade) training course will be certification on the Color
imageRUNNER C3200 Series, and the following e-Support online
courses:
Required:
SST-101
NAVI-101
Recommended (but not required):
MEAP-101
Phase 2 - The prerequisite for the Color imageRUNNER C5180 Series
(Phase 2) online training course will be the following e-Support online
courses:
Required:
SST-101
NAVI-101
Recommended (but not required):
MEAP-101

Rev. 2
July 2007
Page 20
b) Classroom
For the classroom course, the technician must have successfully
completed the online portion of the Color imageRUNNER C5180 Series
Technical Training Program.
7. Student Feedback and Course Follow-up
All students attending the Color imageRUNNER C5180 Series class at a
Canon USA Regional Training Center will be asked to complete a tenquestion feedback survey.
In addition, all students completing the Color imageRUNNER C5180 Series
Technical Training course will receive a Training Survey ninety (90) days
after the class. The purpose will be to find out how well students are
prepared to apply their knowledge in the field. The feedback will be utilized
to continue to enhance the classroom course. Our plan is to systematically
update our courses to ensure a world-class training experience for each
and every technician.
8. Training Facilities
Training is available in each of the Canon USA regional offices.
Jamesburg, New Jersey
Norcross, Georgia
Irving, Texas
Irvine, California
Itasca, Illinois
This course will also be available through the Canon USA Authorized
Training Provider (ATP) program. For more information visit the ATP page,
under Training, on the e-Support website.

Rev. 2
July 2007
Page 21
9. Materials
The materials required for the Color imageRUNNER 5180 Series Training
Course are listed in the table below.
Training Materials (Table 7)
Model/Accessory
Color imageRUNNER
C5180/C5180i/C4580/C4580i/C4080/C4080i
Side Paper Deck-Y1
Finisher-W1/Saddle Finisher-W2
Finisher-X1
Puncher Unit-AH1
Plain Pedestal-E1
Part Number7
Item
Service Manual 11
Parts Catalog
12
DU7-1174-000
DU7-3158-000
Service Manual
DU7-1186 -000
Parts Catalog
DU7-3168-000
Service Manual
DU7-1184-000
Parts Catalog
DU7-3166-000
Service Manual
DU7-1177-000
Parts Catalog
DU7-3161-000
Service Manual
DU7-1185-000
Parts Catalog
DU7-3167-000
Service Manual
DU7-1191-000
Service Manual
DU7-1187-000
Parts Catalog
DU7-3169-000

Super G3 Multi-Line FAX Board-H1
Service Manual
DU7-1188-000
Parts Catalog
DU7-3170-000
PS Printer Kit-N1
Service Manual
DU7-1189-000
Service Manual
DU7-1190-000
Voice Guidance Kit-A2
Service Manual
DU7-1149-000
Service materials may be ordered through the Canon Network Access

(CNA) website http://www.cna.cusa.canon.com.
Note: A Technical Publication will be issued to reference Service Manual
and/or Parts Catalog differences for the Color imageRUNNER C5185 and
the Accessories from those listed in the table.
11
12
Includes DADF
Includes DADF/Plain PD/Security Expansion Board-E1

Rev. 2
July 2007
Page 22
III.
Servicing Notes
A. Power and Plug Requirements
The Color imageRUNNER C5185 Series requires a NEMA 5-20R receptacle
for proper operation. Confirm that a NEMA 5-20R receptacle is available prior
to installation.
The Color imageRUNNER C4580/C4080 Series requires a NEMA 5-15R
receptacle for proper operation. Confirm that a NEMA 5-15R receptacle is
available prior to installation.
Canon USA Inc. strongly suggests dedicated and properly grounded outlets be
provided for these devices. Before installation, confirm that dedicated NEMA
receptacles are available for these devices.
Main Unit Power and Plug Requirements (Table 8)
Color imageRUNNER C5185 Series Main Unit
NEMA 5-20R Receptacle
Color imageRUNNER C4580/C4080 Series Main Unit
NEMA 5-15R Receptacle

Rev. 2
July 2007
Page 23
B. Installation Space Requirements

The Color imageRUNNER C5185/C4580/C4080 Series approximate space
requirements for installation differ depending on how it is configured with the
optional accessories.
Installation Space Diagram Standard Configuration (Table 9)
Installation Space Diagram Full Configuration (Table 10)

Rev. 2
July 2007
Page 24
C. Installation Times
Estimated installation times shown are based on an out-of-box main unit
installation and optional accessories and can be achieved only with a
technician
that
is
experienced
on
the
Color
imageRUNNER
C5185/C4580/C4080 Series.
Estimated Installation Times (Table 11)
Description
Estimated Time
Main Unit
30 minutes
Cassette Feeding Unit-Z1/Z2
10 minutes
Plain Pedestal-E1/E2
5 minutes
Super G3 Fax Board-V2
25 Minutes
Super G3 Multi- Line Fax Board-H2
25 Minutes
Paper Deck-Y1
30 minutes
Finisher-X1
10 minutes
Finisher-W1
30 minutes
Saddle Finisher-W2
35 minutes
Puncher Unit-AH1
20 minutes
imagePASS-H1
30 minutes
ColorPASS-GX100
30 minutes
Estimated Installation Times shown are based on a minimum of four (4) experienced technicians.
Installation time shown above is the estimated time required for installation
starting from an unpacked condition. It is calculated based on man-hours and
is for reference purposes only.
D. Service Support Tool
The Service Support Tool (Version 3.2 or later) is available via the Canon USA
e-Support Center for updating the following system components:
System Software stored on the Hard Disk Drive (HDD)
Language
HD Format
Remote User Interface (RUI) stored on the HDD
MEAP Cont
BootROM stored on a Flash Memory Module on the Main
Controller Printed Circuit Board (PCB)
When the HDD is replaced, the Service Support Tool is used to format the new
HDD and load software. Canon USA will make the data for these updates
available to the dealers via CD-ROM.

Rev. 2
July 2007
Page 25
E. Computer Requirements
Canon USA strongly recommends that dealers have a computer (desktop or
laptop) available for use as a primary service tool to adequately service the
Color imageRUNNER device.
The following are the recommended Desktop PC or Laptop specifications 13 to
use for the download:
CPU: Celeron 400 MHz or higher
Memory: 128MB or higher of RAM
Free HDD Capacity: 1 GB or more of available hard disk space
Network Connection: 10Base-T/10Base-TX or presence of PCMCIA slot
(for Ethernet card
CD-ROM Drive (If not equipped, use network to copy from CD-ROM to
PC.)
Operating System: Windows XP/2000
Necessary Cables:
o Twisted pair Cross-Over Cable (in the case of 10Base-Tx, Category 5 or
higher)
F. Firmware Updates
A PC is required to flash firmware. Use a Network Cross-Over cable as an
interface between the personal computer and the Color imageRUNNER device
for high-speed data transmission.
G. Soft Counter
The Color imageRUNNER C5185/C4580/C4080 Series uses soft counters.
The control panel normally displays six counters when the counter check
button is pressed. The counter description can be changed, enabled, or
disabled in service mode, except for counter one. The counter one setting
cannot be changed under any circumstances. The maximum number of digits
displayed is eight.
The table below indicates the counter configurations:
Soft Counter (Table 12)
Counter
1
Description
Default Display
Default Switch
Total 1
On
Fixed
Total (Black 1)
On
May be changed
Copy (Full Color & Single Color/Large)
On
May be changed
Copy (Full Color & Single Color/Small)
On
May be changed
Print (Full Color & Single Color/Large)
On
May be changed
Print (Full Color & Single Color/Small)
On
May be changed
Refer to the Service Manual for complete details on the Soft Counter
configurations.
13
Specifications are subject to change without notice.

Rev. 2
July 2007
Page 26
H. MEAP Counter
In addition to the Soft Counter function, a MEAP Application Counter counts
the number of prints and scans per MEAP application.
There are two methods to display the MEAP Application Counter value:
The MEAP counter can be viewed from a web browser through a network
connected PC with the MEAP device by logging into the SMS
Application/License Information page.
To view the MEAP counter from the device itself, press Counter Check on
the control panel, then from the LCD screen, press the MEAP Counter
button.
Each MEAP application has its own counter. The number of applications that
can be installed on an imageRUNNER device is directly related to the number
of counters available. There are twenty (20) counters available for MEAP
applications. However, this Color imageRUNNER device uses two MEAP
application counters: one for the Portal Service and one for the optional
Universal Send. Therefore, the number of additional MEAP applications that
can be installed is eighteen. The Portal Service can be uninstalled to free up
one extra counter.
There are three types of MEAP applications:
Applet - a user interface for the application is on the control panel
of the copier.
Servlet - a remote user interface is available for the application.
Esplet - there is no user interface for the application.
Applet type applications used directly from the control panel are limited to nine
(three tabs in each pane times three panes).

Rev. 2
July 2007
Page 27
I. License Management System (LMS)

Optional software features are preinstalled on all new units. To activate the
software programs, the feature must be licensed through the License
Management System (LMS) server. This replaces the need for additional
hardware or dongles to activate new software.
The LMS is a server based software license program. Each purchased
software application package contains a license access number certificate with
the documentation. The Dealer must enter the license access number and the
Color imageRUNNER serial number into the LMS server to generate a license
Key.
The
LMS
Server
can
be
accessed
through
URL:
http://www.canon.com/lms/ir/.
J. Periodic Replacement Parts

Periodic replacement parts must be replaced periodically in accordance with
periodic maintenance to preserve and enhance the machines reliability.
Below is a list of some of the periodic replacement parts the servicing dealer
must replace at the appropriate intervals to maintain the image quality and
performance of the machine. This list is not exhaustive, and is provided as a
courtesy. Actual user experience may vary.
Note: All periodic replacement parts shown in the below table are for reference
purposes only and are subject to change without notice.
Periodic Replacement Parts (Table 13)
Description
14
Part Number
Quantity
Estimated Life
14
(copies/prints )
Toner filter
FC7-4195-000
500,000
ITB dustproof filter
FL2-5780-000
500,000
Remarks
Value is based on LTR sized paper.

Rev. 2
July 2007
Page 28
K. Consumable Parts
Consumable parts are defined as those parts having a limited life that will be
reached during a customers specific machine operation and should be
replaced as needed. Examples of consumable parts may include but are not
limited to feed rollers, cleaner blades, etc. The consumable parts provided
below show an estimated life to assist in the initial parts/supplies planning.
Note: All consumable parts shown in the below tables are for reference
purposes only and are subject to change without notice.
Main Unit Consumable Parts List (Table 14)
Description
Part Number
Quantity
Estimated Life
14
(copies/prints )
Remarks
Condition: average
monthly CV at 5K or
more, average image ratio
at 5%, color ratio at 10 to
60% If 5K or lower or
average image ratio
appreciably low/high,
results may not be as
good.
Waste toner bottle
FM2-5383-000
50,000
Transfer belt
FC7-0091-000
300,000
Drive roller
FC7-2747-000
300,000
Primary transfer roller
FC7-4811-000
300,000
FB6-2934-000
300,000
FM2-7475-000
300,000
FG6-8989-000
100,000
FM3-0691-000
300,000
FC6-7083-000
120,000
Actual usage
FC6-6661-000
120,000
Actual usage
FB1-8581-000
120,000
Actual usage
FB5-0873-000
120,000
Actual usage
Secondary transfer
inside roller
Secondary transfer
(outside) roller unit
Intermediate transfer
belt cleaner
Fixing unit (See Note
Below)
Feed roller (cassette)
Separation roller
(cassette)
Feed roller (stack
bypass)
Separation roller (stack
bypass)
Note:
Discarding a Fixing Unit
When discarding the used fixing unit a shredder (trash compactor) should be
used. If thrown into a fire, it may cause explosion.

Rev. 2
July 2007
Page 29
Accessories Consumable Parts List (Table 15)

Description
Part Number
Quantity
Estimated Life
14
(copies/prints )
Pickup roller
FC3-0722-000
80,000
Separation plate
Separation roller
Separation pad
FL2-0748-000
FC5-3115-000
FL2-0749-000
1
1
1
80,000
80,000
80,000
Dust collection tape A
FC5-2959-000
80,000
Dust collection tape B

Dust collection tape C
Dust collection tape D
Dust collection tape E
Stamp (option)
FC5-2960-000
FC5-2961-000
FC5-3016-000
FC5-3017-000
FB5-9410-000
1
1
2
5
1
80,000
80,000
80,000
80,000
7,000
Feed roller (cassette)
FC6-7083-000
120,000
FC6-6661-000
120,000
FF5-7829-000
FF5-7830-000
FF5-7541-000
FB2-7777-000
1
1
1
1
Staple unit
4G3-0480-000
Offset roller
4A3-1121-000
Staple unit
FM2-0665-000
250,000
250,000
250,000
250,000
500,000
times
1,000,000
500,000
times
FC5-3667-000
1,000,000
FC5-5571-000
1,000,000
FL2-0822-000
1,000,000
Separation roller
(cassette)
Pickup roller (front)
Pickup roller (rear)
Feed roller
Separation roller
Delivery static
eliminator (L)
Delivery static
eliminator (R)
Inlet static eliminator
Static eliminator in
vibration
Buffer roller
Return roller (rear)
Return roller (front)
4F3-0929-000
1,000,000
FC5-3442-000
4A3-0950-000
4A3-0951-000
2
1
1
Stapler unit
FL2-0846-000
1,000,000
1,000,000
1,000,000
100,000
times

Rev. 2
Remarks
DADF-M1
Cassette Feeding UnitZ1/Z2
Paper Deck-Y1
Finisher-X1
Finisher-W1/W2
Finisher-W2
Saddle Assembly
July 2007
Page 30
L. Consumables
Consumables are all products and materials which are consumed with regular
use and cannot be reused. Such consumables include but are not limited to
paper, chemicals and toner.
A number of factors go into the approximate life expectancy of a consumable,
for example, in the case of toner yield, paper size and the amount of coverage
per page must be considered.
Note: All estimated life targets shown in the below table are estimates for
reference purposes only and are subject to change without notice. Actual
usage will vary.
Main Unit Consumables Estimated Life (Table 16)
Description
Part Number
Estimated Life
14
copies/prints
GPR-20 Toner (Black)
1069B001AA
27,000
GPR-20 Toner (Cyan)
1068B001AA
36,000
GPR-20 Toner (Magenta)
1067B001AA
36,000
GPR-20 Toner (Yellow)
1066B001AA
36,000
GPR-21 Toner (Black)
0262B001AA
26,000
GPR-21 Toner (Cyan)
0261B001AA
30,000
GPR-21 Toner (Magenta)
0260B001AA
30,000
GPR-21 Toner (Yellow)
0259B001AA
30,000
Remarks
Color imageRUNNER C5185/C5180

Series: 5% image ratio
Color imageRUNNER C4580/C4080

Series: 5% image ratio
GPR-20/21 Drum Unit Estimated Life (Table 17)

Description
Part Number
GPR-20/21 Drum Unit

(Black)
0258B001AA
GPR-20/21 Drum Unit

(Cyan)
0257B001AA
GPR-20/21 Drum Unit

(Magenta)
0256B001AA
GPR-20/21 Drum Unit

(Yellow)
0255B001AA
Estimated Life
14
copies/prints
Remarks
78,000
Color imageRUNNER C5185/C5180 Series
70,000
78,000
70,000
78,000
70,000
78,000
70,000

Rev. 2
July 2007
Page 31
Note:
The estimated drum unit life for the Color imageRUNNER
C5185/C4580/C4080 Series was established after careful consideration of the
following two factors:
1. Analysis of field drum performance data for the Color imageRUNNER
C3200/C3220 Series
2. Analysis of design improvements made to the drum unit
Some additional background for each of these two factors is detailed below.
Analysis of Field Drum Performance Data:
It is critical to note that unique customer usage patterns can affect drum part
life in the field. Therefore, estimated drum unit life data presented in this
Service Guide was calculated using the following usage guidelines for the
Color imageRUNNER C3200/C3220 Series when capturing and analyzing
drum field performance data (and it should be noted that actual results
observed in the field can vary depending upon each customers usage
patterns):
Monthly Copy Volumes of 25K for the Color imageRUNNER C5185 Series
and 16K for the imageRUNNER C4580/C4080 Series (significantly lower
monthly copy volumes will yield reduced drum life)
Image or Average Fill Ratio of 5%
Color Ratio of 70% Color / 30% B&W for the Color imageRUNNER C5185
Series and 60% Color / 40% B&W for the imageRUNNER C4580/C4080
Series
Media Size in use is LTR paper
Media Type in use is plain paper
Design Improvements made to the Drum Unit:

These improvements include changes to the drum design and optimization of
the Print/Copy sequence; these two factors combine to enable a longer drum
part life in the following manner.
The Color imageRUNNER
C5185/C4580/C4080 Series (similar to the Color imageRUNNER
C3200/C3220 Series) functions with a cleaner-less configuration. As a result,
the drum unit life depends primarily on the condition of the developer (carrier)
and how the developer may or may not deteriorate over time. Therefore, the
following three main design changes were made to the developer portion of
the Color imageRUNNER C5185/C4580/C4080 Series to reduce this potential
deterioration:
1. Modifications to the Developer Control Sequence
2. Improvements to the Developer design
3. Enhancements to several parts used in the Developer Assembly

Rev. 2
July 2007
Page 32
M. Periodic Maintenance
Some parts of the machine must be checked and/or replaced on a periodic
basis to ensure a specific level of machine performance. These parts are
likely to affect the performance once they fail even in the absence of external
change or damage. Whenever possible, plan their replacement so that it will
coincide with a scheduled service visit.
Main Unit Periodic Maintenance Items (Table 18)
Item
Scanner rail
As
Necessary
Every 40,000
14
copies/prints
Every 150,000
14
copies/prints
Remarks
Lubricate
Platen glass
No. 1 to No. 3 mirror
Scanning lamp reflecting plate
Original size sensor
Lens
Clean the part only when

dirt is noticeable
Clean
Inside delivery roller

Outside delivery roller
Duplexing rollers 1/2/3/4
Reversing roller
Face-down delivery
slot roller 1
Face-down delivery
slot roller 2
Clean
Fixing inlet guide

Fixing inlet roller
Delivery upper guide
Delivery lower guide
Clean

dirt is noticeable
Pre-registration roller
Registration upper roller
Registration lower roller
Pickup vertical path roller
Drive roller
Tension roller
Secondary transfer inside
roller
Intermediate transfer belt
(inside)
Clean
ITB frame assembly (upper)

Clean
Secondary transfer rear guide

Rev. 2
Or, clean when

intermediate transfer belt
is replaced
Every 60,000 prints or in

response to drum unit
replacement
dirt is noticeable
July 2007
Page 33
N. Special Tools, Solvents & Oils

In addition to the standard tools used to service these devices, the following
special tools, solvents, and oils should also be carried according to its rank
when servicing a Color imageRUNNER C5185/C4580/C4080 Series.
Special Tools, Solvents, and Oils List (Table 19)
Description
Rank
Part Number
Remarks
Used for electrical checks; for
adjustment of laser power in
combination with the laser power
checker.
Digital Multimeter
FY9-2002-000
Cover Switch
Tester Extension Pin
Tester extension pin
(L-shaped)
Mirror positioning tool (front,
rear)
CA1 Test Sheet
A
A
TKN-0093
FY9-3038-000
FY9-3039-000
Used as a probe ex-tension when

making electrical checks.
FY9-3009-040
Used for positioning mirror mounts.
FY9-9030-000
Rank Description
A: Each service person is expected to carry one.
B: Each five or so service persons are expected to carry one.
Solvents & Oils (Rank A)
Description
Uses
Cleaning; e.g., glass, plastic, rubber; external
Alcohol
covers.
Solvent #160
Cleaning; e.g., metal; oil or toner stain.
Heat-resisting Grease
Lubrication; e.g., fixing drive areas
Lubricating Oil
Lubricating Oil
Lubrication; i.e., drive areas, friction areas.
Lubricating Oil (EM-50L)
Lubrication; e.g., gears.
Lubricating Oil
Lubrication; e.g., scanner rail
Super Lube Grease
Apply to the gear of the Fixing Assembly.
Part Number7
N/A
N/A
CK-0427
CK-0524
CK-0551
HY9-0007-000
FY9-6011-000
FY9-6005-000
Refer to the Color imageRUNNER C5185/C4580/C4080 Series Service

Manual for complete details.

Rev. 2
July 2007
Page 34
IV.
Suggested End-User Customer Service Offerings

A. Monthly Copy Volume
Note: The maximum monthly volume (print/copy) represents the maximum
number of pages the machine can produce within a one-month period (based
upon letter size paper). However, the device should not be used to produce
this or a greater volume on a consistent monthly basis.
Monthly Copy Volume (Table 20)
Color imageRUNNER
Optimum performance range

(prints/copies per month based on
LTR sized paper)
Suggested maximum monthly

print/copy volume (based on
LTR sized paper)
Approximately 12,000 to 60,000

impressions
Approximately 200,000
impressions

impressions
impressions

impressions
impressions
B. Warranty Support
1. End-User Warranty Conditions
Color imageRUNNER Limited Warranty
Ninety (90) days after delivery to the original purchaser or 30,000
prints/copies, or a combination of both, whichever comes first.
This warranty covers the product accessories. For detailed warranty
information, please refer to the Color imageRUNNER Limited
Warranty located in the Appendix.
Note: No warranty is given on any consumables or consumable
parts, such as paper, toner, chemicals, or pick-up rollers.
GPR-20/21 Drum Unit Limited Warranty
Full Credit:
1,000 prints or copies (or a combination of both)

or 30 days after delivery to the original purchaser,
whichever comes first.
Prorated Credit:
60,000 prints or copies (or a combination of both)

or 120 days after delivery to the original
purchaser, whichever comes first.
For detailed warranty information, please refer to the GPR-20/21

Drum Unit Limited Warranty located in the Appendix.
Note: If the GPR-20/21 Drum Unit Limited Warranty conditions
accompanied with the Drum Unit is not 60,000 prints/copies for the
prorated credit as indicated above, then refer to the Limited
Warranty located in the Appendix of this Service Guide.

Rev. 2
July 2007
Page 35
ColorPASS-GX100
Ninety (90) days after delivery to the original purchaser by Canon or
its authorized dealer.
For detailed warranty information, please refer to the Canon
ColorPASS Series Limited Warranty located in Appendix C.
imagePASS-H1
The imagePASS-H1 is limited to the ninety (90) day warranty
program and is not supported under the parts support program.
2. Warranty Administration Reduction Program (WARP)
Dealers who purchase a Color imageRUNNER C5185/C4580/C4080
Series device will receive WARP credit during the month following their
purchase. The credit covers the dealers cost for defective parts with a
dealer cost under $300 replaced during the term of the end-user warranty.
Defective parts with a dealer cost over $300 replaced during the term of the
end-user warranty should be returned along with all applicable
documentation to Canon USA for processing.
To request parts reimbursement credit, complete the e-Tag warranty claim
form that can be found in the warranty section of the Canon USAs eSupport Center. Print out the e-Tag form and submit it to the address
provided, along with the defective part(s), and a copy of the machines
service history log.
Refer to the Warranty terms and conditions in the Appendix of this Service
Guide for complete details for warranty coverage. Your Regional Service
Office personnel can answer questions on the WARP program.
3. ColorPASS-GX100 Parts Support Program
Canon USA provides replacement parts for the ColorPASS-GX100 on an
exchange basis for a period of nine (9) months. This includes the ninety
(90) day warranty period and the six (6) months following. To obtain parts
under the Parts Support program, follow these steps:
1. Contact the Technical Support Center (1-800-528-2830) for assistance to
diagnose a defective part. Obtain a ticket number for the defective part.
2. Go to the e-Support website (http://www.support.cusa.canon.com),
navigate to the Warranty Information Center, and locate the Part Order
Form under the Parts Support Information.
3. Complete the Part Order Form, and fax the claim to 1-516-328-5761.
4. Once the claim is submitted, the Warranty Control Section will ship a
replacement part packaged with the Original Order Form and a Return
Address Label. The Original Order Form must accompany the returned
defective part. (The defective part must be returned within ten (10)
business days otherwise your dealership will be charged for the part.)
The Parts Support Program includes standard shipping at no cost to the
dealership. Any requested upgrade in delivery service will be charged to
your dealership.

Rev. 2
July 2007
Page 36
V.
Product Technical Support Offerings

A. Dealer Support Requirements
Color imageRUNNER C5185/C4580/C4080 Series Technical Training is
required to receive technical support for these Color imageRUNNER products.
Refer to the Canon Technical Support Center (TSC) for further details.
In order to ensure that each Dealer receives the highest level of support and in
turn resolve the end users problems quickly and accurately, here are several
recommendations to maximize your technical support request.
The dealer support personnel should check technical documentation
(Manuals, Tech. Pubs, etc.) and the e-Support website (24 hours a day, 7
days a week) before calling Canon USAs Technical Support Center (TSC)
since your concern may have already been addressed and documented.
Have your Support ID Number ready when you call the TSC and prepare to
be at the location where the engine or application is accessible. This
dramatically improves the TSCs ability to help troubleshoot the problem
and eliminate the guesswork when answering a specific question. There
are many causes to various problems, but by being at the location when
calling, it takes the speculation out of the troubleshooting process by
supplying accurate answers to what the device/application is doing.
Provide the serial number of the installed engine or application you are
troubleshooting. While this is required for access to support, it will also
provide the Specialist with information about previous calls for support.
Be prepared to provide environment specific information and any other sitespecific variables.
Submit and update your profile information such as cell phone number, email address or company address. To do so, you can logon to e-Support
and access the Current Profile section to make updates or call Canon
USAs TSC. Accurate profile information will allow for quick contact if more
information is required from the caller later on.
At the completion of each call, a ticket number is provided. If the Support
Specialist does not provide a number, the caller should ask for it.
A return call from a Dealer Technician/Systems Engineer with a resolution
is extremely helpful. The information Canon USA receives from you on
what actually resolved the problem is sent to the Support Specialist and
enables them to better assist other callers who may have the same
problem just addressed.
Making certain that all of our support partners get the highest quality
technical support as fast as possible makes everyone more productive and
ultimately delivers better results and customer satisfaction.
Following some of these basic guidelines, and working as a team, helps
everyone achieve their support goals.

Rev. 2
July 2007
Page 37
B. Canon USA Support Offerings

The following support mechanisms were established to deliver high quality,
timely technical support services, and product information to imageRUNNER
dealerships. These support services cover areas such as system and user
software, networking and connectivity issues, digital & electro-mechanical
operations, and other hardware servicing.
1. Canon USA Technical Support Center
Live phone based technical support from the Canon USA TSC is limited to
those technicians who are certified to service a Color imageRUNNER
device or are enrolled for technical training.
Self-Service Support (software downloads, knowledgebase, support
forums, technical publications) will continue to be available through the eSupport Center website at http://www.support.cusa.canon.com for all
Technicians and Systems Engineers.
In the event assistance is required by the Dealer for the support of the
Color imageRUNNER device Canon USAs TSC will provide support and
problem escalation for the authorized servicing dealer. The TSC (1-800528-2830) will provide second level support for Authorized Color
imageRUNNER Dealers only. A valid Support ID and serial number is
required to access the TSC. Hardware support is available Monday
through Friday, 9:00am-8:00pm Eastern Time and software and
connectivity support is available Monday through Friday, 9:00am-6:00pm
Eastern Time. If needed, on-site customer support will be available through
proper escalation procedures.
Canon USAs TSC support responsibilities are as follows:
All technical support for the end-user is provided solely by the
contracted servicing Dealer.
The Canon USA TSC is the central contact/escalation for reporting all
known hardware and software issues to Canon USAs engineering and
development groups.
The Canon USA TSC will be available to all Authorized Dealers,
Systems Engineers and Technicians who have successfully completed
the Training Program.
The TSC will provide troubleshooting assistance on all Canon
associated hardware and software products.
The TSC will deploy, as required through proper escalation procedures,
all on-site Canon USA Digital Solutions Specialist and Systems
Engineers.

Rev. 2
July 2007
Page 38
2. Internet Support
a) Canon USA e-Support Center Website
Canon USAs Systems and Technical Support Division provides high
quality e-Support via the Internet and is only available for Canon USA
Authorized Servicing Dealers.
Canon USAs e-Support is designed to give dealer Systems Engineers
and Technicians access to technical support information via the
Worldwide Web.
The following functions and information can be accessed:
Proactive notification of new releases, patches, Technical
Publications, and other information via e-mail
Search for Technical Solutions with the Integrated Knowledge
Management System through natural language query
Read or download on-line documentation
Download patches and their Readme files
Download Firmware and Software Drivers
Track and Modify logged Cases
Review all open Cases
In order to access e-Support, you must first register for a Support ID.
To register for a Support ID, go on-line to the Canon USA Systems and
Technical Support Divisions e-Support Center website at
http://www.support.cusa.canon.com. Click on the Register button and
follow the instructions for registration. This service is available at no
additional charge to all authorized dealers.

Rev. 2
July 2007
Page 39
b) Canon USA ISG Central Website

Complete versions of the Service Guides are available on the Canon
USA ISG Central website (http://isgcentral.cusa.canon.com/).
Access is limited to the Authorized Dealers Management staff; please
contact your Dealer Administrator to request access to the System and
Technical Support Section of ISG Central.
When the end-user is logged onto ISG Central they must select the
Systems & Technical Support button to access the Service Guides area
of the website as shown below.

Rev. 2
July 2007
Page 40
C. Call Escalation Procedure

Canon USA provides a time sensitive call escalation process for all authorized
Color imageRUNNER Dealers. The TSC is the single point of entry for this
process. Once a call is placed to the TSC and information is logged into the
call management system, a case number will be assigned to the call. Every
effort is made to resolve the problem during the call. Calls that cannot be
resolved during the initial call and require escalation must follow the process
below. The status of all escalated cases can be viewed via the e-Support
Center or by calling the TSC.
Canon
Color imageRUNNER
C5185/C4580/C4080 Series Device
End-User
End-User Contacts
Servicing Dealer
Servicing Dealer Contacts

Canon USA TSC
Status
Modify
Assistance Required
Canon USA
Technical Support Center
1-800-528-2830
Update Case
Canon USA
Digital Solutions Specialist &
Systems Engineers
Update Case
Canon USA
Engineering
Update Case

Rev. 2
July 2007
Page 41
VI.
Appendix
A. Specifications
Color imageRUNNER C5185/C4580/C4080 Series Specifications (Table 21)
Color imageRUNNER C5185/C4580/C4080 Series
Type
Digital Multifunction Imaging System
Copying Method
Laser Dry Electrostatic Transfer
Developing System
Dry Dual Component Toner Projection
Fixing System
Twin Belt Fuser Technology
Acceptable Originals
Sheet, book, three dimensional objects (up to 4.4 lb (2 kg))
Maximum Original Size
11 x 17
Maximum Copy Size
11 x 17
Maximum Copy Size
4-1/8 x 7-1/8 (Stack Bypass)
Image Server
Standard 1GB RAM, Maximum 1.5 GB RAM / 80GB Hard Disk Drive
Maximum Copy Reservation
10 Jobs
Scanning Resolution
Up to 600 dpi x 600 dpi
Copy Resolution
Printing / Engine Resolution
Halftone
256-level grayscale
Paper Feeding
2 drawers, Stack bypass
Paper Capacity
2 x 550 + 100 sheet bypass (Standard. 1,200 Sheets / Max. 5,000 Sheets)
Manual Stack Bypass
Up to 100 Sheets
Acceptable Paper Weight
17 lb. Bond 110 lb. Index (Drawers)

17 lb Bond to 140 lb Index (Stack Bypass)
Duplexing
Standard Automatic Trayless Duplexing
Magnification
25% - 400% (1% increments)
Preset Reduction / Enlargement
5R, 4E
Copy Speed
Color imageRUNNER C5185/C5185i (Ltr) Up to 51 ppm B&W and Color

Color imageRUNNER C4580/C4580i (Ltr) Up to 45 ppm B&W 40 ppm Color
Color imageRUNNER C4080/C4080i (Ltr) Up to 40 ppm B&W 36 ppm Color
First Copy Time
Color imageRUNNERC5185 Full Color Approximately 8.0 seconds, B&W Approximately

6.2 seconds
Color imageRUNNER C4580/C4080 Full Color- Approximately 9.6 seconds, B&W
Approximately 6.7 seconds
Warm-up Time
Approximately 4 minutes (for the Color imageRUNNER C5185/C5185i) /

Approximately 4 minutes, 30 seconds (for the Color imageRUNNER
C4580/C4580i/C4080/C4080i) maximum after powering ON
Multiple Copies
1-999
Maximum Mail Boxes Supported 100 User Inboxes, 1 Memory RX Inbox, 50 Confidential Fax Inboxes
Exposure Control
Automatic or Manual (9 Levels)
Network Interface Connections
10/100 Base-TX (RJ-45)
Dimensions (H x W x D):
Color imageRUNNER C5185: Approximately 35 5/8 x 24-3/8" x 33-1/2" w/ Duplex Color

image Reader-G1
Color imageRUNNER C4580/C4080: Approximately 35" x 24-3/8" x 33-1/2" w/ Color image
Reader-F1
Weight:
Color imageRUNNER C5185: Approximately 309 lbs. (140.2 kg) w/ Duplex Color image
Reader-G1
Color imageRUNNER C4580/C4080: Approximately 295 lbs. (134kg) w/ Color image Reader-F1

Rev. 2
July 2007
Page 42
Single Pass DADF (Table 22)

Single Pass DADF (Standard for Color imageRUNNER C5185 only)
Type
Automatic Document Feeder

11" x 17", LGL, LTR, LTRR, STMT, or STMTR
Size and Weight of Originals 1-sided scanning: 11 to 32 lb bond (42 to 128 g/m2) 2-sided scanning: 13 to 32 lb
bond (50 to 128 g/m2)
2
Original Tray Capacity
100 sheets (20 lb bond (80 g/m ))
Copying: approximately 51 sheets/minute (LTR in Black-and-White/Full Color)
Scanning: Maximum of up to 70 sheets/minute16 (LTR in Black-and-White/Full Color
Original Replacement Speed
at 300 dpi16) The scanning speed may vary according to the scanning mode and
original type.
Power Source/ Consumption From the main unit/Approximately 55 W
Dimensions (H x W x D)
Approximately 6" x 22 5/8" x 21 3/4" (151 mm x 576 mm x 552 mm)
Weight
Approximately 32.4 lbs. (14.7 kg)
DADF Specifications (Table 23)

DADF
DADF
DADF Paper Capacity
DADF Paper Weight
DADF Different Size
Originals
Standard DADF
Up to 100 sheets
Black-and-White scanning: 13 to 32 lb bond (50 to 128 g/m2)
Color scanning: 17 to 32 lb bond (64 to 128 g/m2)
Different size originals with the same widths (11" x 17" and LTR, or LTRR and
STMT) or different widths (11" x 17" and STMT, or LTR and LGL), together as one
group by setting them in the feeder.
Color Universal Send Specifications (Table 24)

Color Universal Send
Communication Protocol
Data Format
Resolution
System Environment
Interface
Color Mode
Original Type
Others
Optional PDF Functions
FTP (TCP/IP), SMB (TCP/IP), NCP (IPX), WebDAV

TIFF, JPEG, PDF
Up to 100 x 100 dpi, 150 x 150 dpi, 200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi, 300
x 300 dpi, 400 x 400 dpi, 600 x 600 dpi
Windows 98/Me/XP, Windows 2000 Server/Professional (SP1 or later), Windows
Server 2003, Novell Netware 3.2/ 4.11/4.2/5/5.1, Solaris Version 2.6 or later, Mac
OS X or later, Red Hat Linux 7.2, Windows XP Professional, Red Hat Enterprise
Linux AS/ES/WA 4.0 or later
100BASE-TX, 10BASE-T
Automatic-Color Select (Full Color/Grayscale), Automatic-Color Select (Full Color/
B&W), Full Color, Grayscale, B&W
Text, Text/Photo, Photo
Preview, Browse Windows (SMB) File Server, Browse NetWare (NCP) File Server
Compact, Trace & Smooth, Encryption, OCR, Digital Signing (Device Signature,
User Signature)

Rev. 2
July 2007
Page 43
Color Universal Send e-mail / i-Fax Features Specifications (Table 25)

Color Universal Send e-mail / i-Fax Features
Communication Protocol
Resolution
Format
Original Size
Server Software
SMTP, POP3, i-Fax (Simple, Full)

Up to 100 x 100 dpi, 150 x 150 dpi, 200 x 100 dpi, 200 x 200 dpi,
Sending e-mail
200 x 400 dpi 300 x 300 dpi, 400 x 400 dpi, 600 x 600 dpi
15
Up to 200 x 100 dpi, 200 x 200 dpi, 200 x 400 dpi , 300 x
B&W
300 dpi15, 400 x 400 dpi15, 600 x 600 dpi15
Sending i-Fax
Up to 100 x 100 dpi15, 200 x 200 dpi15, 300 x 300 dpi15,
Color
400 x 400 dpi15, 600 x 600 dpi15
e-mail TIFF, JPEG, PDF, PDF (Trace & Smooth), PDF (Compact)
B&W TIFF (MH, MR15, MMR15)
i-Fax
Color TIFF (Profile-C) 15
e-mail 11" x 17", LGL, LTR, LTRR, STMT, STMTR
i-Fax 11" x 17" 16, LGL 17, LTR, LTRR, STMT17, STMTR17
Microsoft Exchange Server 5.5 (SP1or later), Sendmail 8.93, Lotus Domino R 4.6 or
later
Cassette Feeding Unit-Z1/Z2 Specifications (Table 26)

Cassette Feeding Unit-Z1/Z2 Specifications
Paper Sizes
Paper Drawers Capacity
Power Source/Maximum
Power Consumption
Weight
12" x 18", 11" x 17", LGL, LTR, LTRR, STMTR, or EXEC

Up to 550 sheets x 2 cassettes (20 lb bond (80 g/m2))
From the main unit / Approximately 40W
Approximately 12 1/4" x 24 3/8" x 27 3/4" (312 mm x 620 mm x 705 mm)
Approximately 66.1 lbs. (30 kg)
Plain Pedestal-E1/E2 Specifications (Table 27)

Plain Pedestal-E1/E2 Specifications
Power Consumption
Weight
From the main unit 1.5 kW (including main unit and connecting accessories)
Paper Deck-Y1 Specifications (Table 28)

Paper Deck-Y1 Specifications
Paper Size
Paper Deck Capacity
Power Source/Consumption
Weight
Installation Space (W x D)
LTR
2,700 sheets (20 lb bond (80 g/m2))
From the main unit / Approximately 27 W
Approximately 17" x 12 3/4" x 23 1/4" (432 mm x 324 mm x 591 mm)
Approximately 37 1/8" x 33 1/2" (944 mm x 850 mm) (when moving)
15
Available only if [Receive in Color] is set to 'On' on the Destination Conditions screen according to the specifications of the
recipient's machine.
Available only if [A3/11x17] is selected on the Destination Conditions screen.
17
Sent as LTR
16

Rev. 2
July 2007
Page 44
Finisher-X1 Specifications (Table 29)

Finisher-X1 Specifications
Paper Size
Paper Weight
Type
Capacity Per Tray
Maximum Stapling Capacity
Size: 12x18, 11 x 17, LGL, LTR,LTRR, STMTR, EXEC, Irregular size (3 15/16 x
5 7/8 to 12 7/8 x 18 (100 mm x 148 mm to 320 mm x 457 mm))
17 lb bond to 140 lb index (64 to 253 g/m2)
Type: Plain, Recycled, Color, Pre )punched, Heavy 1 (28 lb Bond to 110 lb index
(106 to 209 g/m2 ), Heavy 2 (110 to 140 lb index (210 to 253 g/m2 ), Letterhead,
Bond
No Collating, Collate, Group mode: LTR, STMTR, EXEC: 1,000 sheets (or 5
1/8(130 mm) in height) 12 x 18, 11" x 17", LGL, LTRR: 500 sheets (or 2 5/8" (65
mm) in height)
Staple mode: 11 x 17, LGL, LTRR: 500 sheets/30 sets (or 2 5/8" (65 mm) in
height)
LTR, EXEC:
Up to 50 sheets (17 to 20 lb bond (64 to 80 g/m2))
Up to 2 sheets (28 lb bond to 140 lb index (106 to 253 g/m2))
11" x 17", LGL, LTRR:
Up to 2 sheets (28 lb bond to 140 lb index (106 to 253 g/m2))
Corner Staple mode:

11" x 17", LGL, LTR, LTRR, EXEC
Power Source/ Consumption From the main unit / Approximately 60 W
Approximately 28 5/8" x 16 1/4" x 24" (727 mm x 412 mm x 608 mm)
Weight
Approximately 35.3 lb (16 kg)
Approximately 46 1/2" x 33 1/2" (1,175 mm x 850 mm)
(when the stack bypass is extended)

Rev. 2
July 2007
Page 45
Finisher-W1/Saddle Finisher-W2 (Table 30)

Finisher-W1/Saddle Finisher-W2 Specifications
Number of Trays
3 Trays
Standard:
12" x18", 11" x17", Legal, Letter, Letter-R, Statement-R, Executive
Non-Standard: 3-15/16" x5-7/8" to 12-7/8" x18"
17 lb. Bond to 140 lb. Index
Paper Size
Paper Weight
Paper Capacity Per Tray
Non-Collating Tray
Upper Tray
Lower Tray
Up to 250 Sheets (Letter, Statement-R, Executive)

Up to 125 Sheets (12" x18", 11" x17", Legal, Letter-R)
Up to 1,300 Sheets(Letter, Statement-R, Executive)
Up to 650 Sheets(12" x18", 11" x17", Legal, Letter-R)
Up to 2,450 Sheets(Letter)
Up to 1,700 Sheets(Statement-R, Executive)
Up to 650 Sheets(12" x18", 11" x17", Legal, Letter-R)
Paper Capacity of Staple Mode

Upper/Lower Tray
Up to 1,300 Sheets/100 Sets(Letter, Executive)

Up to 650 Sheets/50 Sets(11" x17", Legal, Letter-R, Staple with different paper
sizes)
Maximum Stapling Capacity

Letter, Executive
11" x17", Legal, Letter-R
Staple Mode
Up to 50 Sheets(17 lb. to 20 lb. Bond)

Up to 2 Sheets(28 lb. Bond to 140 lb. Index)
Up to 2 Sheets(28 lb. Bond to 140 lb. Index)
Corner (11" x17", Legal, Letter, Letter-R, Executive)
Double (11" x17", Legal, Letter, Letter-R, Executive)
Saddle-Stitching
Acceptable Paper Sizes
Saddle Stitch Capacity
Tray Capacity
Folding
Power Consumption
Weight
Installation Space (W x D
12" x18", 11" x17", Legal, Letter-R

Up to 25 Sets(1 to 5 Sheets)
V-Fold
From the main unit approximately 110 W
Approximately 46 1/4" x 26 3/4" x 25 7/8" (1,174 mm x 679 mm x 656 mm)
Approximately 101 lb (50 kg)
(when the auxiliary tray is extended)
(when the optional Puncher Unit-AH1 is attached, and the auxiliary tray is extended)

Rev. 2
July 2007
Page 46
Puncher Unit-AH1 Specifications (Table 31)

Puncher Unit-AH1 Specifications
Paper Size
Max Paper Weight
Punch Type
Punch Waste Tray Capacity
Power Source
Weight
11" x17", Legal, Letter, Letter-R

17 lb. Bond to 140 lb. Index
3 Holes (Letter, 11" x17")
2 Holes (Legal, Letter-R)
When approximately 3,000 Sheets of paper have been punched
From the Main Unit
Approximately 32-3/4" x4-1/4" x24-1/2"
Copy Tray-N1 Specifications (Table 32)

Copy Tray-N1 Specifications
Paper Size
Paper Weight
Paper Type
Capacity
Dimensions (H x W x D)/
Weight
12" x 18", 11" x 17", LGL, LTR, LTRR, STMTR, EXEC,

Irregular size (3 15/16" x 5 7/8" to 12 5/8" x 18" (100 mm x 148 mm to 320 mm x
457 mm))
Type: Plain, Recycled, Color, Pre-punched, Heavy 1 (28 lb bond to 110 lb index
(106 to 209 g/m2), Heavy 2 (110 to 140 lb index (210 to 253 g/m2)), Bond,
Letterhead, Glossy Paper
Up to 100 sheets
(when auxiliary tray and wire are extended)
Copy Tray-M1 Specifications (Table 33)

Copy Tray-M1 Specifications
Paper Size
Paper Weight
Paper Type
Capacity
Weight
12 5/8 x 17 11/16, 12" x 18", 11" x 17", LGL, LTR, LTRR, STMTR, EXEC,
Irregular size (3 15/16" x 5 7/8" to 12 5/ 8" x 18" (100 mm x 148 mm to 320 mm x
457 mm))
Plain, Recycled, Color, Pre-punched, Heavy 1 (28 lb bond to 110 lb index (106 to
209 g/m2), Heavy 2 (110 to 140 lb index (210 to 253 g/m2)), Glossy Paper, Tab
Paper, Bond Washi (Japanese Paper), Envelopes
Up to 100 sheets
(when the auxiliary tray and wire are extended)
Card Reader-D1 Specifications (Table 34)

Card Reader-D1 Specifications
Available Cards
Card Readout Method
Magnetic Card Reading
Direction
Store/Replay
Weight
Optical
Optical readout
Face up
Replay
Approximately 3/4" x 3" x 3 3/8" (22 mm x 77 mm x 85 mm)
Approximately 2.5 oz (70 g)

Rev. 2
July 2007
Page 47
imagePASS-H1 Specifications (Table 35)

imagePASS-H1 Specifications
Connectable Device
Type
CPU
System
Memory ( Std/Max)
Hard Disk Drive
DVD-ROM
Supported PDL
Internal Fonts
Standard (Printer Port/iR
Port) Interfaces
Printer Drivers
Network Protocol
Frame Type
Network OS
Print Service
Color imageRUNNER C5185/C5180/C4580/C4080 Base models

Piggyback
Celeron M 1.5 GHz
System 8e
256 MB (std) / 512 MB (max)
80GB HDD
NA
Adobe Postscript 3, PCL 5c
PS: 136 Roman PS Font (Adobe Type 1)
10/100/1000 Base-T (RJ45)
PCL 5c, Adobe Postscript 3
IPX/SPX, TCP/IP, AppleTalk, SMB, SNMP
IPX/SPX: Ethernet II / Ethernet 802.2
TCP/IP: Ethernet II
AppleTalk: Ethernet SNAP
SMB: Ethernet II
Novel Netware v 4.2, 5.1, 6.1 (IPX/SPX)
Windows 2000, XP, Server 2003 (TCP/IP)
Apple Macintosh OS 9.1 (PPD), OS X (10.2.8) or later
Solaris 8 or later, Sun OS 4.1.3 or later (TCP/IP)
IPX/SPX: Bindary, NDS, Pserver, ,, Rprinter, Nprinter, LPD, IPP, Netware 6
compliance (Point & Print)
TCP/IP: LPD, Raw, IPP, IPPS
AppleTalk: PAP (Printer Access Protocol)
NetBIOS: SMB

Rev. 2
July 2007
Page 48
ColorPASS-GX100 Specifications (Table 36)

ColorPASS-GX100 Specifications
Connectable Device
Type
CPU
System
Memory( Std/Max)
Hard Disk Drive
DVD-ROM
Supported PDL
Internal Fonts
Standard (Printer Port/iR
Port) Interfaces
Printer Drivers
Network Protocol
Frame Type
Network OS
Print Service
Color imageRUNNER C5180/C4580/C4080 Base models

External
Intel Pentium 4, 3.2 GHz
8
1 GB (std) / 3 GB ( Max) (TBD)
160 GB
Std
Adobe PostScript 3
PS: 136 Roman PS Font (Adobe Type 1)
10/100/1000 Base-T (RJ45)
Adobe PostScript 3
IPX/SPX, TCP/IP, AppleTalk, SMB, SNMP
IPX/SPX: Ethernet II / Ethernet 802.2
TCP/IP: Ethernet II
AppleTalk: Ethernet SNAP
SMB: Ethernet II
Novel Netware v 4.2, 5.1, 6.1 (IPX/SPX)
Windows 2000, XP, Server 2003 (TCP/IP)
Apple Macintosh OS 9.1 (PPD), OS X (10.2.8) or later
Solaris 8 or later, Sun OS 4.1.3 or later (TCP/IP)
IPX/SPX: Bindary, NDS, Pserver, , Rprinter, Nprinter, LPD, IPP, Netware 6
compliance (Point & Print)
TCP/IP: LPD, Raw, IPP, IPPS
AppleTalk: PAP (Printer Access Protocol)
NetBIOS: SMB

Rev. 2
July 2007
Page 49
B. Warranty
1. Main Unit Limited Warranty
CANON COLOR imageRUNNER C5185/C4580/C4080 Series LIMITED WARRANTY
Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") warrant the Color imageRUNNER C5185/C4580/C4080
Series product and Canon brand options designed for use with the Color imageRUNNER C5185/C4580/C4080 Series
product (collectively the "Product") to be free from defects in workmanship and materials under normal use and service for
a period of 90 days after delivery to the original purchaser ("Purchaser") or 30,000 prints or copies (or a combination of
both), whichever comes first. During such warranty period, Canon shall replace, without charge, any defective part with a
new or comparable rebuilt part. This warranty shall not extend to consumables such as paper, chemicals, and toner as to
which there shall be no warranty or replacement. Warranty replacement shall not extend the original warranty period of the
Product.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral
equipment and software. Canon shall have no responsibility for such items except for compatible Canon brand peripheral
equipment covered by a separate warranty ("Separate Warranty"). Repairs of such Canon brand peripheral equipment
shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be
distributed with the Product are sold "as is" and without warranty of any kind by Canon, including any implied warranty
regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if
any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof. For further information
on software, see below.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, RELATING TO THE USE OR PERFORMANCE OF A PRODUCT. NO OTHER EXPRESS WARRANTY,
CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THE PRODUCT SHALL BIND CANON OR ANY AUTHORIZED SERVICE PROVIDER. NO
WARRANTY IS GIVEN ON ANY USED PRODUCT.
This warranty shall be void and of no force and effect if the Product is damaged as a result of (a) abuse, neglect,
mishandling, alteration, electric current fluctuation or accident, (b) improper use, including failure to follow operating or
maintenance instructions in, or environmental conditions prescribed in, Canon's operator's manual or other documentation,
(c) installation or repair by other than authorized service representatives qualified by Canon who are acting in accordance
with Canon's service bulletins, (d) use of supplies or parts (other than those distributed by Canon) which damage the
Product or cause abnormally frequent service calls or service problems, or (e) use of the Product with non-compatible
computers, peripheral equipment or software, including the use of the Product in any system configuration not
recommended in any manual distributed with the Product. Nor does this warranty extend to any Product on which the
original identification marks or serial numbers have been defaced, removed, or altered.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE
DISKETTES OR CD-ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY
SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON.
THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE
MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND
DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF
THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT. CANON RECOMMENDS THAT DATA STORED ON
THE PRODUCT'S HARD DISK DRIVE BE DUPLICATED OR BACKED UP TO PREVENT ITS LOSS IN THE EVENT OF
FAILURE OR OTHER MALFUNCTION OF THE HARD DISK DRIVE.
NEITHER CANON NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR
PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY
AUTHORIZED SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA,
INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE PRODUCT'S HARD DISK DRIVE, STORAGE CHARGES
OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY
TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF
CANON OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY AUTHORIZED SERVICE PROVIDER
BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS,
DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE
POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO
ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT AND STATES SUCH PURCHASER'S
EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or a Dealer with all necessary documentation and will become the property of
Canon.
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.
Canon U.S.A., Inc.

Canon Canada, Inc.
One Canon Plaza Lake Success, New York 11042-1198

6390 Dixie Road Mississauga, Ontario L5T 1P7 Canada

Rev. 2
July 2007
Page 50
2. Drum Unit Limited Warranty

CANON GPR-20/21 DRUM UNIT LIMITED WARRANTY
Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") warrant the Drum Unit incorporated into the Color
imageRUNNER Series product (the "Product") packaged with this Limited Warranty (the "Drum Unit") to be free from defects
in workmanship and materials under normal use and service, other than exterior defects, such as nicks, scratches, or dents,
for a period of 30 days after delivery to the original purchaser of the Drum Unit or use of it to make 1,000 prints or copies (or
a combination of both), whichever comes first. If the Drum Unit proves to be defective within this warranty period, Canon
shall, at its sole option, replace it without charge.
Following the expiration of the 30 day warranty period, and continuing for a period of 120 days after delivery to the original
purchaser of the Drum Unit or use of it to make 60,000 prints or copies (or a combination of both), whichever comes first,
Canon shall provide a credit ("Credit") to the original purchaser toward a replacement Drum Unit if the Drum Unit fails to
operate under normal use and service by reason of any defect in workmanship and materials, other than exterior defects,
such as nicks, scratches or dents. The Credit shall be a percentage of Canon's then current dealer price for the
replacement Drum Unit determined as set forth in the example below.
Warranty replacement shall not extend the original warranty period of the Drum Unit.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE DRUM UNIT. NO OTHER EXPRESS WARRANTY,
CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THE DRUM UNIT SHALL BIND CANON OR ANY AUTHORIZED SERVICE PROVIDER. NO
WARRANTY IS GIVEN ON ANY USED DRUM UNIT.
This warranty shall be void and of no force and effect if the Drum Unit is damaged as a result of (a) abuse, neglect,
mishandling, or alteration of the Drum Unit, a Product Accessory or a Product in which the Drum Unit is incorporated,
electric current fluctuation, exposure to light, or accident, (b) improper use, including failure to follow operating or
maintenance instructions in, or environmental conditions prescribed in, Canon's operator's manual or other documentation,
(c) installation or repair by other than service representatives qualified by Canon who are acting in accordance with Canon's
service bulletins, or (d) use of supplies or parts (other than those distributed by Canon) which damage the Drum Unit or
cause abnormally frequent service calls or service problems. Nor does this warranty extend to any Drum Unit on which the
original identification marks or serial numbers have been defaced, removed, or altered.
NEITHER CANON NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR
PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY
AUTHORIZED SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA,
STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE,
MISUSE OR INABILITY TO USE THE DRUM UNIT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS
BASED AND EVEN IF CANON OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY AUTHORIZED
SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE DRUM UNIT CAUSING THE
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY
FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT
OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE ANY DRUM UNIT NOT CAUSED SOLELY AND
DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER. THIS WARRANTY SHALL
NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE DRUM UNIT AND STATES SUCH
PURCHASER'S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
The defective Drum Unit must be returned to Canon, freight prepaid, in the original packaging with all necessary
documentation (machine log, a sample copy, warranty claim tag or other documents as required from time to time) to
receive the Credit or replacement Drum Unit.
Credits will be based on the then current dealer price for the replacement Drum Unit, and will be pro-rated based on the
copies made as indicated by the service report submitted by the Canon Authorized Service Representative.
EXAMPLE OF CREDIT
Drum Unit inoperative after 30,000 prints or copies (or a combination of both) in less than 120 days of use.
Calculation of the Credit may be illustrated by the following example:
Calculation::
60,000 30,000
60,000
30,000
60,000 = 50% of the dealer price of the replacement Drum
THIS WARRANTY APPLIES TO DRUM S SOLD AND USED IN THE U.S.A. AND CANADA ONLY.
Canon U.S.A., Inc.

Canon Canada, Inc.


Rev. 2
July 2007
Page 51
C. Canon ColorPASS Series Limited Warranty

CANON ColorPASS Series LIMITED WARRANTY
The limited warranty set forth below is given by Canon U.S.A., Inc. in the United States and Canon Canada, Inc. in Canada (herein referred to
collectively as Canon ) with respect to the Canon ColorPASS Controller (the Controller) accompanying this limited warranty and described
below. The Controller consists of a Canon color server (the Server Unit), system software factory installed on the Server Unit and/or
distributed on diskettes or CD-ROMs with the Server Unit, and utility software distributed on diskettes or CD-ROMs with the Server Unit.
Canon warrants the Server Unit to be free from defects in workmanship and materials under normal use and service for a period of ninety (90)
days after delivery to the original purchaser by Canon or its authorized dealer. During the warranty period, defective parts or defective Server
Units proven to be defective upon inspection, will be replaced with new or comparable rebuilt parts or a new or refurbished Server Unit, as
determined by Canon or its authorized dealer (sometimes referred to herein as Service Provider) in their sole discretion. Warranty
replacement will not extend the warranty period of the defective Server Unit.
In order to obtain warranty service for the Server Unit, contact the authorized Canon dealer you purchased it from to schedule the repair.
Server Units covered by this limited warranty will be repaired, or exchanged with new or refurbished Server Units, at no charge to you. Repairs
or exchanges not covered under this limited warranty will be charged to you at such cost as each authorized Canon dealer may generally
establish from time to time.
This warranty applies only if this Server Unit is used in conjunction with compatible computers, peripheral equipment and software, as to which
items Canon has no responsibility. NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY BE
DISTRIBUTED WITH THE SERVER UNIT ARE SOLD AS IS, WITHOUT WARRANTY OF ANY KIND BY CANON, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with respect to such nonCanon brand item is given by the manufacturer or producer thereof. Separate warranties may be given for other Canon brand products which
may be used with the product (i.e., including software or optional accessories which are purchased separately).
THE SERVER UNIT IS DESIGNED FOR USE WITH CERTAIN CANON COLOR LASER COPIER MODELS INDENTIFIED IN THE USER
MANUAL DISTRIBUTED WITH THE SERVER UNIT. THE SOLE WARRANTY GIVEN BY CANON FOR ANY CANON-BRAND COLOR
LASER COPIER IS THE PRINTED END-USER WARRANTY DISTRIBUTED WITH SUCH COPIER. THIS WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE SERVER UNIT. NO OTHER EXPRESS WARRANTY OR
GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE SERVER
UNIT WILL BIND CANON OR ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRODUCT.
THIS WARRANTY WILL BE VOID AND OF NO FORCE AND EFFECT WITH RESPECT TO ANY SERVER UNIT WHICH IS DAMAGED AS A
RESULT OF (A) ABUSE, NEGLECT, MISHANDLING, ALTERATION, ELECTRIC CURRENT FLUCTUATION OR ACCIDENT, (B) IMPROPER
USE, INCLUDING FAILURE TO FOLLOW OPERATING INSTRUCTIONS OR MAINTENANCE AND ENVIRONMENTAL CONDITIONS
PRESCRIBED IN THE USERS GUIDE FOR THE SERVER UNIT, (C) INSTALLATION OR REPAIR BY OTHER THAN SERVICE
REPRESENTATIVES QUALIFIED BY CANON, ACTING IN ACCORDANCE WITH CANONS SERVICE BULLETINS (D) USE OF SUPPLIES
OR PARTS (OTHER THAN THOSE DISTRIBUTED BY CANON) WHICH DAMAGE THE SERVER UNIT OR CAUSE ABNORMALLY
FREQUENT SERVICE CALLS OR SERVICE PROBLEMS OR (E) USE OF THE SERVER UNIT WITH NON-COMPATIBLE COMPUTERS,
PERIPHERAL EQUIPMENT OR SOFTWARE INCLUDING THE USE OF THE SERVER UNIT IN ANY SYSTEM CONFIGURATION NOT
RECOMMENDED IN ANY USERS GUIDE DISTRIBUTED WITH THE SERVER UNIT. NOR DOES THIS WARRANTY EXTEND TO ANY
SERVER UNIT ON WHICH THE ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED, REMOVED, OR
ALTERED.
NOTWITHSTANDING ANYTHING IN THIS LIMITED WARRANTY TO THE CONTRARY, ANY SYSTEM SOFTWARE (WHETHER FACTORY
LOADED ON THE SERVER UNIT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR
ACCOMPANYING, THE SERVER UNIT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH THE PRODUCT IS WITHOUT WARRANTY
BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURERS
LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE
CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURERS LICENSE
AGREEMENT.
NEITHER CANON NOR ANY SERVICE PROVIDER WILL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS
SOLELY AND DIRECTLY CAUSED BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT,
FAILURE T0 REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR
CORRUPTION OF DATA, STORAGE CHARGES OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
THE USE, MISUSE OR INABILITY TO USE THE SERVER UNIT OR ANY COMPONENT THEREOF, REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. NOR WILL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE
GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE SERVER UNIT SOLD BY CANON AND CAUSING THE ALLEGED
DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR
INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS, ARISING OUT OF THE POSSESSION, USE, MISUSE OR
INABILITY TO USE THE SERVER UNIT SOLD BY CANON NOT CAUSED DIRECTLY AND SOLELY BY THE NEGLIGENCE OF CANON OR
ANY SERVICE PROVIDER. THIS LIMITED WARRANTY WILL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER,
AND STATES SUCH PURCHASERS EXCLUSIVE REMEDY.
Conditions of Warranty
Defective parts must be returned to Canon or a Service Provider with all necessary documentation.
THIS WARRANTY APPLIES TO SERVER UNITS PURCHASED AND USED IN THE UNITED STATES OR CANADA ONLY.
Canon U.S.A., Inc.

Canon Canada, Inc.


Rev. 2
July 2007
Page 52
D. List of Tables
Speed Comparisons (Table 1) ....................................................................................................1
Color imageRUNNER C5185/C4580/C4080 Series Base Model & i Model Comparisons
(Table 2) ......................................................................................................................................2
Color imageRUNNER C5185/C4580/C4080 Series Compatibility (Table 3) ..............................3
Configuration (Table 4)................................................................................................................4
imagePASS-H1/ColorPASS-GX100 Comparison (Table 5) .....................................................10
Data Erased with HDD Data Encryption Kit-B1 (Table 6) .........................................................13
Training Materials (Table 7) ......................................................................................................22
Main Unit Power and Plug Requirements (Table 8)..................................................................23
Installation Space Diagram Standard Configuration (Table 9)..................................................24
Installation Space Diagram Full Configuration (Table 10) ........................................................24
Estimated Installation Times (Table 11) ....................................................................................25
Soft Counter (Table 12) .............................................................................................................26
Periodic Replacement Parts (Table 13) ....................................................................................28
Main Unit Consumable Parts List (Table 14) ............................................................................29
Accessories Consumable Parts List (Table 15) ........................................................................30
Main Unit Consumables Estimated Life (Table 16)...................................................................31
GPR-20/21 Drum Unit Estimated Life (Table 17)......................................................................31
Main Unit Periodic Maintenance Items (Table 18) ....................................................................33
Special Tools, Solvents, and Oils List (Table 19)......................................................................34
Monthly Copy Volume (Table 20)..............................................................................................35
Color imageRUNNER C5185/C4580/C4080 Series Specifications (Table 21) ........................42
Single Pass DADF (Table 22) ...................................................................................................43
DADF Specifications (Table 23) ................................................................................................43
Color Universal Send Specifications (Table 24)........................................................................43
Color Universal Send e-mail / i-Fax Features Specifications (Table 25) ..................................44
Cassette Feeding Unit-Z1/Z2 Specifications (Table 26) ...........................................................44
Plain Pedestal-E1/E2 Specifications (Table 27)........................................................................44
Paper Deck-Y1 Specifications (Table 28) .................................................................................44
Finisher-X1 Specifications (Table 29) .......................................................................................45
Finisher-W1/Saddle Finisher-W2 (Table 30).............................................................................46
Puncher Unit-AH1 Specifications (Table 31).............................................................................47
Copy Tray-N1 Specifications (Table 32) ...................................................................................47
Copy Tray-M1 Specifications (Table 33) ...................................................................................47
Card Reader-D1 Specifications (Table 34) ...............................................................................47
imagePASS-H1 Specifications (Table 35) ................................................................................48
ColorPASS-GX100 Specifications (Table 36) ...........................................................................49

Rev. 2
July 2007
Page 53

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Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Service Guide History

Revision 0: Service Guide Released

Revision 1: Update to the Service Revenue/Profit Calculator

Revision 2: Color imageRUNNER C5185 added to replace Color imageRUNNER C5180

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Product Overview, Configuration, and Accessories -------------------------------------------- 1

Dealer Sales/Service Authorization Requirements ---------------------------------------------16

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Servicing Notes ---------------------------------------------------------------------------------------------23

Suggested End-User Customer Service Offerings----------------------------------------------35

A. Monthly Copy Volume -----------------------------------------------------------------------------------------------35

Product Technical Support Offerings ---------------------------------------------------------------37

A. Dealer Support Requirements ------------------------------------------------------------------------------------37

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Product Overview, Configuration, and Accessories

Up to 51 ppm Color or B&W

One of the major enhancements to the Color imageRUNNER C5185 Series is

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Universal Send PDF Advanced Features (standard on the i model) provide

Option: PS Printer Kit N2

Standard: UFRII/PCL Printer Kit-N2

Option: PS Printer Kit-N2

Option: Super G3 Fax Single or Multi-Line

Option: Universal Send PDF

Standard: Universal Send PDF

Option: Universal Send PDF Security

Standard: Universal Send PDF

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Compatibility (Table 3)

Color Image Reader-F1

Duplex Color Image Reader-G1

Cassette Feeding Unit-Z1

Cassette Feeding Unit-Z2

UFRII/PCL Printer Kit-N1

UFRII/PCL Printer Kit-N2

Super G3 FAX Board-V1

Super G3 FAX Board-V2

Super G3 Multi-line FAX Board-H1

Super G3 Multi-line FAX Board-H2

Web Access Software-E1

Web Access Software-E1

Access Management System Kit-A1

HDD Data Erase Kit-A1

HDD Data Encryption Kit-B1

Voice Operation Kit-A1

New function is not available

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185

Cassette Feeding Unit-Z2

Plain Pedestal-E2 (for Color imageRUNNER C5185 Series)

Plain Pedestal-E1 (for Color imageRUNNER C4580/C4080)

Color imageRUNNER C5185/C4580/C4080 Series Service Guide

Color imageRUNNER C5185/C4580/C4080 Series Service Guide