CINDY MARKOVCY, M.A.

(610) 462-2066
cindy.markovcy@gmail.com

Bath, PA 18014

SUMMARY
Successful entrepreneur and Human Resources Development Manager now seeking a return to full-time employment. In
addition to corporate HR experience, I have extensive, hands-on business development experience, including product
design, product creation, sales, and marketing. As a small business owner, I create a productive and unique customer
buying and customer service experience. As an experienced Human Resources professional, I've been both the subject
matter expert and a direct and indirect leader of others across a wide variety of HR functions and assignments.
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES CONSULTING, Bath, PA
2015 - present
Provide Human Resources consulting to small businesses; recommend solutions based on needs analysis.
Design, develop and deliver Myers Briggs Type Indicator training for team building, performance improvement
and career coaching. Workshop is tailored to meet business needs.
HOMESPUN FROM THE HEART, Bath, PA
2004 present
Founder/Owner/Consultant
Developed successful handmade craft items and craft consultant business with consistent profitability.
In addition to product design and development, I directly manage all aspects of the business, including marketing
and sales, revenue management and expense tracking and reporting, and customer relations support.
Develop and design a creative line of patterns in a very competitive market.
Present my handmade dolls for sale in highly juried art shows, local stores and globally.
Provide consulting services to a local community college and store owners so they feel like a partner not a vendor.
LEHIGH CARBON COMMUNITY COLLEGE (LCCC), Schnecksville, PA
2003 - 2005
Student Retention Advisor
Worked with highly at-risk students to identify appropriate solutions to increase retention at LCCC.
Consulted with students who were selecting majors, transferring courses, and making career choices based on job
market analysis and career development models with a holistic student-centered approach.
Developed and taught a for-credit course offered to new students.
Developed and implemented a grant-funded program to engage students in their college experience.
Presented at the National Academic Advising Association Conference.
Co-chaired campus Retention Committee, including providing oversight on student experience enhancement
presentation made to campus administration.
CORPORATE COLLEGE SERVICES, Mountainside, NJ
2000 2003
Adjunct Professor/Consultant
Taught business curriculum to students in degree completion program, including specialization in Human
Resources Management, Business Ethics, Principles of Management, Marketing and Organizational Theory.
Advised students on career decisions, curriculum advancement, and class work.
Provided support to the development and expansion of on-site degree completion program to companies.
PRUDENTIAL FINANCIAL, Newark, NJ
1994 2002
Learning & Leadership Development Department
(1999-2002)
Senior Learning Specialist
Created instructor led and e-learning solutions based on client needs.
Managed complex implementation of mandatory diversity training intervention for 5,000 managers and directors.
Delivered projects on time because Im at my best when working under pressure and I take pride in being
someone you can rely on.
Manager, Human Resources Curriculum
Developed and managed Human Resources curriculum for 16 technical job families, over 300 employees, using a
variety of learning methods. Designed an in-depth career resource guide for HR Consultants, developed job

competencies and a systemic model for approaching development of competencies. Supervised the
implementation of the on-line resource guide to include interactive tools.
Managed operations including $1 million budget. Supervised staff, managed vendor relations, marketed
programs, and analyzed evaluations. Reported performance results with recommendations to leadership.
Consulted with internal clients on learning needs. Performed needs analysis, data gathering, research, and
recommended and implemented final learning/organizational interventions.
Led a team of fifteen associates and launched the Learning Summit, a wide-scale intervention for the learning
community. Recruited and contracted with leading speakers in the industry, designed the two-day program, and
managed implementation. Received 100% satisfaction from level one evaluations.
Worked jointly with a cross-functional team to develop key retention strategies, including a retention tool kit for
line managers. Project received company wide recognition.
Collaborated with a team and designed an alternative working arrangement strategy and training program.
Managed the work/life curriculum; identified new programs based on current gaps from needs assessments,
marketed our programs, and measured overall effectiveness. Innovative programs supported Prudentials win of
NJ Employer of Choice and Top 10 Best in Working Mother Magazine.

Financial Management Human Resources Group Human Resources Consultant

(1997-1999)
Immersed within the Tax and Accounting department, provided Human Resources consulting and support for
200-person financial business unit.
Partnered with management on organizational strategy and issues to improve morale. Counseled and coached
supervisors, management, and executives on performance management issues within department.
Implemented key initiatives and strategies to improve morale and retain key employees. Department turnover
reduced by 53% in one year.
Researched and interpreted Human Resources policy questions. Advised and counseled management and
employees on staffing, affirmative action, turnover, compensation, benefits, and training and development.
Coached and counseled managers on hiring decisions. Developed and delivered lunchtime workshops on
employment policies and practices, interviewing, and retention.
New Jersey Regional Staffing Center Employment Interviewer
(1996-1997)
Hired 100+ employees within first ten months of assignment. Recruited candidates via on campus interviews,
career fairs, and open houses. Noted for excellent customer service skills by hiring managers.
Selected as representative to collaborate with a team of managers and executives on a special project focusing on
process redesign, training and development, and problem solving for the Staffing Center.
Corporate Relocation Division Assistant Relocation Consultant
(1994-1996)
Managed the relocating process and counseled employees and families on policy and benefits regarding moves.
Consulted with management and executives on their needs and interpreted policies to meet those needs.
Re-designed and re-wrote sections of the relocation policy to be more family-oriented and customer focused and
built trust with relocating employees. Trained line managers on new policies. Researched, interpreted policy and
granted exceptions for the field Relocation division personnel.
Volunteered for Prudentials on-campus recruitment efforts. Presented workshops to students on effective
interviewing techniques and preparing for the business world.
EDUCATION
M.A., Human Resources Training & Development, With Honors
Seton Hall University, South Orange, NJ
B.S., Business Administration, Marketing Concentration
Montclair State University, Upper Montclair, NJ
Certified provider of the Myers Briggs Type Indicator, MBTI
PROFESSIONAL MEMBERSHIPS
Member of Society for Human Resources, SHRM
Proficient in Microsoft Word, Excel, Publisher, PowerPoint, Outlook, Etsy Sellers Platform, 3D Cart Stores
Working Knowledge HTML, Microsoft Access, Social Media