JAMES K. LIBURD Jr.

7611 Ridgefield Lane

Lake Worth, FL 33467
(561) 537-9284
Liburdjk@yahoo.com

Objective: Implement concepts and initiatives as outlined by training programs, as well as support activities
in the areas of Operations, Human Resources, and Personnel Administration.

Skills: Presentation & Communications, Interpersonal Relationship Building, Listening, Organization,

Leadership, Facilitation, Problem-Solving, Computer Systems Knowledge (Microsoft Office Products; Excel,
Power Point, Access, Word, Outlook) Standard UPS, and job specific software.

EXPERIENCE

TWC Services Tampa, FL

Service Coordinator February 08-October 08
Planning, organizing, prioritizing, and assigning service requests to appropriate service technicians to
accomplish daily objectives.
Reviewing daily service reports for accuracy and completion of the previous day’s submitted service requests,
demonstrating continuous effort to improve operations, streamline work processes, while providing quality
seamless customer service.

Ferguson Fire & Fabrication Tampa, FL

Branch Trainer Coordinator September 06-December 07
Coordinated schedules with management, supervisors, associates, and manufacture sales representatives to
maximize training time and branch resources.
Provided customized new hire orientation with roles specific to Ferguson Enterprises, Inc., at a national,
regional, and local level.
I served as Branch Benefit Contact responsible for implementing benefit updates and advising all associates of
changes in best practices for our industry and committed liaison between management and associates that
communicated the needs between groups.

Ferguson Enterprises, Inc. West Palm Beach, FL

Xpressnet Sales Manager August 05- September 06
Developed and maintained relationships with customers by using outstanding customer service.
Trained associates daily on Product Knowledge, Systems, Customer Loyalty, Operations and Logistics, and
Inventory Control.
Motivated local sales teams with marketing support and conducted personnel performance evaluation reviews.

United States Marine Corps Honorable Discharge

Supply and Administrative Clerk July 98- July 05
Accomplished in financial management, property accounting, requisition management, and warehouse
operations.
Responsible for the supervision, evaluation, motivation, and overall performance of groups in excess of eighty
individuals, and I established the ability to direct and communicate effectively in a diverse environment.

EDUCATION

DeVry University Tampa, FL

Business Administration/ Human Resources Management Attending
University of Maryland Okinawa, Japan

Business Administration/ Accounting Management 3.57 GPA / not completed

Spanish River High School Boca Raton, FL
HS Diploma