IBM i2 Chart Reader 8

Release Notes
Version 8.9.1
May 2012

IBM i2 Chart Reader is the freely distributable application that allows you to display, search and
print your IBM i2 Analyst's Notebook charts.
Important: IBM i2 Intelligence Analysis software at version 8.9 is not compatible with earlier versions
of i2 software. Upgrading directly is not supported. To install IBM i2 software at version
8.9, you must first uninstall all of your existing i2 software, and then install the new
versions. The program or programs covered by these release notes are designated for
deployment.

Contents
Release Contents

Whats New in this Release?

System Requirements

Multicultural Support

Hardware Specification

Documentation

Installation

Known Limitations

Contacting IBM Support

Notices
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the
examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and
addresses used by an actual business enterprise is entirely coincidental.

Copyright IBM Corporation 1991, 2012

Release Contents
The following table summarizes the Chart Reader 8 releases:
Version

Release Date

IBM i2 Chart Reader 8.9.1

May 2012

ChartReader 8.7.9

September 2011

ChartReader 8.7.1

December 2010

ChartReader 8.5.1

May 2010

ChartReader 8.0.5 (SP1)

October 2009

ChartReader 8.0.1

June 2009

Whats New in this Release?

IBM i2 Chart Reader 8.9.1
IBM i2 Chart Reader 8.9 includes changes that support the integration of the product into
the IBM technology stack. It provides guaranteed compatibility with other IBM i2 products
that have the same version number.
At version 8.9, IBM i2 products no longer support or require authorization mechanisms
such as dongles or software license management (SLM). When you purchase or upgrade
to version 8.9 of an IBM i2 product, you must upgrade your other i2 products to version
8.9 at the same time.
ChartReader 8.7.9
This is a maintenance release that reduces the installation footprint without changing the
feature set.
ChartReader 8.7.1
ChartReader 8.7.1 supports the chart modernization features of Analysts Notebook
8.7.1:
Displaying both legacy icons and the new icons that have been redrawn as high
quality images
Displaying icon frames highlighting key entities for easy visualization
Displaying pictures on entity representations including theme lines, event frames and
icons
Notes for existing Chart Reader users
Analysts Notebook 6 and 7 charts can be opened in Chart Reader 8.
Link Notebook 5 charts can be opened in Chart Reader 8.
2

IBM i2 Chart Reader 8

Notes for existing Link Notebook 5 users

Link Notebook 5 charts can be opened in Chart Reader 8.
New icons across IBM i2 products
Installing Chart Reader 8.9.1 will automatically use the new, redrawn icon set that first
shipped with Analyst's Notebook 8.5. Legacy icons will no longer be supported.
Note: IBM i2 Base includes an option to revert to legacy mode if required.

System Requirements
At release these are the supported operating systems for Chart Reader 8:
Operating System
Desktop Operating Systems
Windows 7 Professional/Enterprise/Ultimate x86 (32-bit) and x64 (64bit)
Windows Vista Business/Enterprise/Ultimate x86 (32-bit) and x64 (64bit) SP1 or later
Windows XP Professional x86 (32-bit) SP3 or later and x64 (64-bit)
SP2 or later
Server Operating Systems offering thin client environments
Windows Server 2008 R2 x64 (64-bit) with Terminal Services enabled
Windows Server 2008 x86 (32-bit) and x64 (64-bit) with Terminal
Services enabled
Windows Server 2003 Standard/Enterprise x86 (32-bit) and x64 (64bit) SP2 or later with Terminal Services enabled
Windows Server 2003 R2 Standard/Enterprise x86 (32-bit) and x64
(64 bit) SP2 or later with Terminal Services enabled
All server operating systems are also supported with Citrix MetaFrame
Presentation/Xen App Server 4.0 or later
Chart Reader requires that Microsoft .NET Framework 2.0 SP1 or .NET Framework 3.5 is
present on the installation system. The version of .NET you require will depend on the
operating system you are running. These versions are included on the CD.
Chart Reader requires that Microsoft Windows Installer 4.5 is present if the installation
system is running Windows Vista or Windows Server 2008.
The printed documentation provided with Chart Reader is also available electronically in
Adobe PDF format. In order to display this documentation, a PDF viewer must be present
on the installation system.
IBM i2 Chart Reader 8

Multicultural Support
Chart Reader is developed in US English. IBM supports this product in the English
language on the following regional versions of the supported operating systems:

Language Group/Language

Language
Collection

Support Status

Western Europe and USA

Basic

Supported

Central Europe

Basic

Supported

Baltic

Basic

Supported

Cyrillic

Basic

Supported

Turkic

Basic

Supported

Arabic

Complex Script

Supported

Japanese

East Asian

Supported

Korean

East Asian

Supported

Traditional Chinese

East Asian

Supported

Simplified Chinese

East Asian

Supported

Thai

Complex Script

Unsupported

Vietnamese

Complex Script

Unsupported

Greek

Basic

Unsupported

Hebrew

Complex Script

Unsupported

Indic

Complex Script

Unsupported

Georgian

Complex Script

Unsupported

Armenian

Complex Script

Unsupported

Dhivehi

Complex Script

Unsupported

Galician

Complex Script

Unsupported

Gujarati

Complex Script

Unsupported

Kannada

Complex Script

Unsupported

Krygyz

Complex Script

Unsupported

Mongolian (Cyrillic)

Complex Script

Unsupported

Punjabi

Complex Script

Unsupported

Syriac

Complex Script

Unsupported

Telugu

Complex Script

Unsupported

IBM i2 Chart Reader 8

Hardware Specification
These are the minimum desktop hardware requirements for Chart Reader 8:
Minimum Requirements
1.4 GHz processor computer
512 MBytes RAM
500 MBytes free disk space for installation, plus space to store chart data (This does
not include disk space required for pre-requisites)
XGA capable graphics card (1024 x 768 high color (16 bit)) and color monitor
Mouse or Trackball
CD-ROM drive or network access (for installation)
For better performance and for running a combination of IBM i2 products a higher
specification is recommended:
Recommended Requirements
At least 2 GHz processor computer
At least 2 GB RAM
At least 1 GB free disk space for installation plus space to store chart data (This does
not include disk space required for pre-requisites). Total disk space requirements
depend on number of IBM i2 products to be installed.
SXGA capable graphics card (1280 x1024 high color (16 bit)) and color monitor
Mouse or Trackball
CD-ROM drive or network access (for installation)

IBM i2 Chart Reader 8

Documentation
Embedding IBM i2 Chart Reader in a Web Page
This document explains how to embed IBM i2 Chart Reader in Web pages.
Online help
Comprehensive online help that provides reference information for all the product's
functionality is available from within Chart Reader.

Installation
Before installing Chart Reader, please check that your system meets all the system
requirements.
To install Chart Reader:
1. Log on to the machine that you are using to install as a local administrator.
2. Close all applications that you might have open.
3. Extract the product files from your downloaded distribution or insert the product CD
into your computer's optical drive.
4. Browse to the top level of the folder structure, and run Setup.exe.
The following shortcut will be installed:
IBM i2 Chart Reader 8 > IBM i2 Chart Reader

Start Chart Reader

Advanced Installation Options

Advanced options for installing this product are described in the Packaging and
Deployment Guide. This explains how to perform automated and silent installs and use
the advanced features provided by the Windows Installer (MSI), and includes details on
customizing installed files and third party software, and language-specific files.

Known Limitations
Displaying OLE objects
Chart Reader requires the presence of OLE server applications on the computer when
displaying OLE objects on a chart. For example, Chart Reader displays pictures (JPGs or
BMPs) using whichever application is registered as an OLE server for picture files on the
computer.
On many computers Microsoft Photo Editor, which is part of Microsoft Office 2000 and
Microsoft Office XP, is used as the OLE server to display pictures in Chart Reader.
However, Microsoft Photo Editor is not a component of Microsoft Office 2003 or later,
6

IBM i2 Chart Reader 8

which means that Chart Reader may not be able to display pictures on a computer solely
with Office 2003 or later. Office 2003 is provided with Microsoft Office Picture Manager
which is unable to act as an OLE server.
There are various solutions to this problem.
Install Office 2000 or Office XP instead of Office 2003. Photo Editor should be
included as part of the Office install.
Install Photo Editor from the Office 2000 or Office XP CD. Microsoft provide guidelines
for how to do this from their Web site:
http://support.microsoft.com/?kbid=817095
If Photo Editor is still on the computer then using the File Types dialog in Office
Picture Manager to disassociate Office Picture Manager from pictures may restore
Photo Editor as the OLE server for pictures.
Install a different application that is able to act as an OLE server for pictures. For
example JASC Paint Shop Pro can act as an OLE server for pictures.
Printing
The Chart Reader 8 icon set incorporates transparency so that icons may be used on
areas of the chart where the background is not white, for example in filled event frames or
on top of background items. The printing of these icons is complex and on some older
computer and printer combinations there may be problems. In particular, the icons may
print incorrectly or printing may be very slow. To overcome these difficulties, two printing
options are provided, as described below. These options can be found in the Advanced
Printer Setup dialog, which is accessed using the Advanced button on either the Printer
Setup or Print dialogs.
Always Simulate Transparent Icons
This option uses an alternative, simpler means of printing transparent icons. Try this
option if the icons do not appear correctly. Printing will be slower using this option.
Use Basic Icon Drawing
This option uses a very basic means of printing icons. Try this option if the icons do
not appear correctly or if printing is too slow. Printing will not include any transparency
using this option and therefore icons will always have a white square surround.
Chart background color is always printed (#36227)
Reported 8.5.1
The chart background color is included on printed charts even if you turn off the Chart
check box in the Borders page of the Page Setup dialog.
Error when Chart Reader is embedded in more than one tabbed Internet Explorer 7
Web page. (# 29362)
Reported: 6.0.55

IBM i2 Chart Reader 8

If more than one web page containing the embedded Chart Reader is loaded in a tabbed
Internet Explorer 7, an error occurs when one of the tabs is closed.
Window size is not retained on exit (# 28297)
Reported: 7.0.0
The size and position of the Chart Reader window is not retained when the application is
closed.
Chart Reader does not start on Windows XP x64 (64-bit) (# 34938)
Reported 8.0.1
Chart Reader installs, but does not start, on Windows XP x64 (64-bit).
Limitations Specific to Microsoft Windows Vista, Windows 7 and Windows Server 2008
Known issues with Chart Reader operating on certain Windows operating systems are as
follows:
Some third party components are not fully supported on Windows Vista, Windows
7 or Windows Server 2008 (#31000)
Not all of the third party components that are installed and used by Chart Reader are
claimed to be supported by their suppliers on the Windows versions above. Unless stated
in the known issues below the third party components have not shown to cause issues.
OLE representation of a hyperlink as a picture is not displaying correctly on
Windows Vista, Windows 7 or Windows Server 2008 (#29882)
Reported: 7.0.0
When inserting a hyperlink as an OLE object the entity should display as an Internet
Explorer symbol. However in Chart Reader on the Windows versions listed above it
displays as a different symbol. The chart item name is suffixed with (Command Line). The
entity also exhibit unusual display behavior when zooming.
Document Properties do not work on Windows Vista, Windows 7 or Windows
Server 2008 (#30361)
Reported: 7.0.0
Some entries in the summary information are not visible on the Windows versions listed
above. The 'Description' and 'Origin' sections are not visible through Explorer.

IBM i2 Chart Reader 8

Contacting IBM Support

IBM Support provides assistance with product defects, answers FAQs, and helps users
resolve problems with the product.
Before you begin
After trying to find your answer or solution by using other self-help options such as
technotes, you can contact IBM Support. Before contacting IBM Support, your company
or organization must have an active IBM software subscription and support contract, and
you must be authorized to submit problems to IBM. For information about the types of
available support, see the Support portfolio topic in the "Software Support Handbook".
Procedure
To contact IBM Support about a problem:
1. Define the problem, gather background information, and determine the severity of the
problem. For more information, see the Getting IBM Support topic in the Software
Support Handbook.
2. Gather diagnostic information.
3. Submit the problem to IBM Support in one of the following ways:
-

Online through the IBM Support Portal: You can open, update, and view all of
your service requests from the Service Request portlet on the Service Request
page.

By phone: For the phone number to call in your region, see the Directory of
worldwide contacts web page.

Results
If the problem that you submit is for a software defect or for missing or inaccurate
documentation, IBM Support creates an Authorized Program Analysis Report (APAR).
The APAR describes the problem in detail. Whenever possible, IBM Support provides a
workaround that you can implement until the APAR is resolved and a fix is delivered. IBM
publishes resolved APARs on the IBM Support website daily, so that other users who
experience the same problem can benefit from the same resolution.

IBM i2 Chart Reader 8