Page 1 of 2

Neil Gillespie
From:
To:
Sent:
Subject:

"Neil Gillespie" <neilgillespie@mfi.net>

<ecr1-replies+A1OLWKGONS42FY@amazon.com>; "Neil Gillespie" <neilgillespie@mfi.net>
Wednesday, December 23, 2015 2:25 PM
Re: Your Letter to Amazon.com

To: Raghavender Sandan

"from Amazon.com"
Amazon.com <ecr1-replies@amazon.com>
If you are an attorney who represents Amazon.com, Amazon CEO Jeff Bezos, Focus Camera, or
Synchrony Bank, provide your bar credentials to practice law, showing the state where you are admitted
to practice, your bar number, the name and address of your law firm.
Otherwise, provide this response in its entirety to the attorney who represents Amazon.com, Amazon
CEO Jeff Bezos, Focus Camera, or Synchrony Bank. And do not contact me again. Your email address,
ecr1-replies@amazon.com, has been added to my blocked sender list.
Neil J. Gillespie
8092 SW 115th Loop
Ocala, Florida 34481
----- Original Message ----From: Amazon.com
To: Neil J Gillespie
Sent: Wednesday, December 23, 2015 5:49 AM
Subject: Your Letter to Amazon.com
Your Account

Amazon.com

Message From Customer Service

Dear Neil,
I'm Raghavender Sandan from Amazon.com. Jeff Bezos received your Letter and asked me to respond on his
behalf.
Thanks for taking the time to write in regarding your concerns with the Amazon Store Card and Amazons
relationship with Synchrony Bank.
Regardless of the reason we choose to partner with Synchrony Bank, or any other bank, we hope that our
customers receive the same level of customer service theyve come to expect from Amazon.com, and Im sorry to
learn this hasnt been the case. Ill be sure to share your experience with the appropriate team for their
consideration while planning future improvements.
Since your card was issued by Synchrony Bank themselves, Amazon doesnt have access to the transactions
made specifically with them and, any late fees, penalties or additional charges incurred can only be removed by
them. In this case, youll need to contact Synchrony Bank directly for any further questions or issues related to this
matter.

12/23/2015

Page 2 of 2

You can reach out Synchrony Bank's Amazon Store Card Customer Service at 1-866-634-8379 (24 hours a day, 7
days a week). If you don't have your card number, just say "I don't have it" or something similar to reach an agent.
Thank you for contacting Amazon.com.
Best regards,
Raghavender S.
Thank you.

Amazon.com

12/23/2015

Page 1 of 1

Neil Gillespie
From:
To:
Sent:
Attach:
Subject:

"Neil Gillespie" <neilgillespie@mfi.net>

"Neil Gillespie" <neilgillespie@mfi.net>
Wednesday, December 23, 2015 2:26 PM
ATT00045.txt
Read: Your Letter to Amazon.com

This is a receipt for the mail you sent to

<ecr1-replies+A1OLWKGONS42FY@amazon.com>; "Neil Gillespie" <neilgillespie@mfi.net> at
12/23/2015 2:25 PM
This receipt verifies that the message has been displayed on the recipient's computer at 12/23/2015 2:26
PM

12/23/2015

Page 1 of 1

Neil Gillespie
From:
To:
Sent:
Subject:

"Amazon.com" <ecr1-replies@amazon.com>
"Neil J Gillespie" <neilgillespie@mfi.net>
Wednesday, December 23, 2015 5:49 AM
Your Letter to Amazon.com
Your Account

Amazon.com

Message From Customer Service

Dear Neil,
I'm Raghavender Sandan from Amazon.com. Jeff Bezos received your Letter and asked me to respond on his
behalf.
Thanks for taking the time to write in regarding your concerns with the Amazon Store Card and Amazons
relationship with Synchrony Bank.
Regardless of the reason we choose to partner with Synchrony Bank, or any other bank, we hope that our
customers receive the same level of customer service theyve come to expect from Amazon.com, and Im sorry to
learn this hasnt been the case. Ill be sure to share your experience with the appropriate team for their
consideration while planning future improvements.
Since your card was issued by Synchrony Bank themselves, Amazon doesnt have access to the transactions
made specifically with them and, any late fees, penalties or additional charges incurred can only be removed by
them. In this case, youll need to contact Synchrony Bank directly for any further questions or issues related to
this matter.
You can reach out Synchrony Bank's Amazon Store Card Customer Service at 1-866-634-8379 (24 hours a day,
7 days a week). If you don't have your card number, just say "I don't have it" or something similar to reach an
agent.
Thank you for contacting Amazon.com.
Best regards,
Raghavender S.
Thank you.

Amazon.com

12/23/2015

http://www.yatedo.com/p/Saran+Raghavendra/normal/3785b6770147ff369eae239378324862

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Professional Experience
2010

Saran Raghavendra

Senior Customer Service Associate - Amazon Development center

Hyderabad, Andhra Pradesh

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Amazon.com (go )

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Vijayawada, India

Locality

Hyderabad, Andhra Pradesh

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Male

N/A - 2001

sri kakatiya high school. vijayawada

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Prasad V Potluri Siddhartha Institute of Technology

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