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Dispatch Center

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Welcome to the Dispatch Center, the hub for monitoring your activity on JetPlan.com. Here you can review all of your completed JetPlan
transactions and perform other functions that enhance the capabilities of your flight operations.
This site allows you to track computed flight plans, requested weather briefings, and any other actions you may have performed on
JetPlan.com, by providing key information for each transaction completed in an easy to read table format.
To open the Dispatch Center page, select the Dispatch Center link found on the navigation bar at the top of JetPlan.com or in the list of
options on the main body of the home page.
The Dispatch Center provides three categories by which information is displayed:
z

Flight Plans. Limits display of information to computed flight plans only. (This is the default view.)

All Transactions. Displays all products created on JetPlan.com that contain a four-digit transaction number.

WX,FI Requests. Displays all products created on JetPlan.com that contain a five-digit transaction number. This includes weather
products, such as briefings, filing transactions and other general information requests.

You can find the links to the different display categories in the upper right-hand corner of the Dispatch Center page (see Image 1).
Example: Image 1

When the Dispatch Center page opens a search is immediately performed for the most recent flight plan records (default category). This
search will continue in 10 record increments, up to three times, until a flight plan record is found. The same is true when you switch display
categories (e.g., from Flight Plans to All Transactions). If no records are found in the first 30 records, you will be prompted with a search
dialog box (see Image 2). Here you may continue the search further or enter a specific transaction number.
Example: Image 2

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To enter a specific transaction number, select the Jump to Transaction text box, type a four or five-digit transaction number (0001 to
9999 for all non-weather related transactions (i.e., flight plans); 10000 to 32767 for weather and other transactions), then click the Jump
button. If the number you enter contains no record, another 30 record search is performed from that number. The Jump to Top button
clears all search-filter criteria and jumps to the top / latest 10 records.
To continue a search through all records, click one of the forward Search>> buttons. Use the backward <<Search buttons only if you
think you passed the record needed. You may search forward or backward in 10, 25, or 50 record increments. Any search criteria you
enter in the Filter Searches By text boxes will be applied as you use these search-navigation buttons.
To filter your searches by POD and/or POA, fill out either of the Filter Searches By: text boxes. The criteria you enter will apply to all of
the search-navigation buttons, such as 10>> 25>> 50>> as well as the Refresh ATC Status link. Clicking the Search From Top button will
search for the first 10 flight plans that match your criteria in the top 100 transactions. If there are no matches in the top 100, you will be
given the option of searching the next 100 records. Clicking the Clear Filter button will empty out the text boxes, so that you can continue
your search or refresh the current record range without applying filter criteria.
The Refresh ATC Status link at the top of the page refreshes the ATC Status column for the current record-range. Search-Filter criteria
are applied, allowing you to add criteria to limit the records displayed, or clear the criteria to view all records in the current range.

When flight plans are present and viewable, the Dispatch Center displays information while providing certain functionality (see Image 3).
Each row of information displays a flight plan by its transaction number, and includes basic details about the computation. To the right of
each flight plan is an Action menu that provides a list of certain functional capabilities, i.e., tasks that enhance the value of each flight plan
to your operation.
Example: Image 3

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To use the Flight Plan display effectively, you should understand what each column header defines. The following table explains each
header in the Dispatch Center Flight Plan display.
HEADER

EXPLANATION

Transaction

The Transaction column shows a transaction number for every flight plan listed. Each
transaction number in the Transaction column is a link to display the computed output of the
associated flight plan. From the output display window you can print, rerun (i.e., recompute
inputs), file (with ATC), transmit (i.e., forward as a message), and plot the flight plan.

Type

This refers to the type of JetPlan transaction the information represents. Generally, the
transaction type is identified by a two-character code (e.g., FP designates a "flight plan"
transaction type), though some codes may be more than two characters long. There are
several different codes for the various transactions you may perform on JetPlan.com. If you
are unsure of the meaning for a particular code designation, you may view an explanation by
clicking the link that each code is.

Computed

Shows the date and time (UTC) the flight plan was calculated on JetPlan.com (i.e., the
"transaction time").

POD (Point-Of-Departure)

Shows the four-character ICAO or three-character IATA code for the departure station used
in the flight plan calculation.

POA (Point-Of-Arrival)

Shows the four-character ICAO or three-character IATA code for the arrival station used in
the flight plan calculation.

ETD (Estimated Time of Departure)

Shows the four-digit time (UTC) used as a departure time in the flight plan calculation.

Aircraft

Shows the file name of the aircraft used in the flight plan calculation. JetPlan.com requires
you to store a basic aircraft model (i.e., airframe/engine combination) in the Customer
Aircraft Database under a file name of your choosing. The file name of the stored aircraft is

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the identification you use when creating a flight plan and it is what appears here.
Status

This column provides ATC filing and computation status. There are two levels of status
information you can receive via the Dispatch Center: basic and enhanced.
The basic level provides an implied computation status and a rudimentary acknowledgement
of filing status. For example, with the basic level, a successfully computed flight plan will
show a status of NOT FILED (i.e., the plan is computed but has not yet been submitted to
ATC), while an errored computation will show a status of FP ERROR. Furthermore, a
successfully computed flight plan that is filed will show a status of SUBMITTED. Finally, you
have the option of cancelling a filed flight plan, in which case the status message will show
CANCELLED.
The enhanced level provides status messages that depict a greater degree of ATC filing
qualification. The messages at this level are received directly from the notified ATC facility.
To receive this filing status capability, you must request (from Jeppesen) that your default
AFTN originator address preference for your JetPlan ID be set to KDENXLDS. Otherwise, you
will only see basic level status messages (see paragraph above).
The following list summarizes all of the possible enhanced level status values and their
meanings.
NOTE: If an ATC filing message is associated with one of the status values listed below, you can view the
message by clicking that status cell.

STATUS

EXPLANATION
The flight plan has computed successfully, but is not
filed.
An ATC request message (e.g., Filing, Delay, Change or
Cancel) is either queued for transmission or was
transmitted to ATC.
An ATC acceptance message (Roger) was received in
response to the last submitted request message (e.g.,
Filing, Delay, or Change).
NOTE: Many International ATC facilities do not send reply messages.
Others send messages, but they are not currently supported by
JetPlan.com. If a plan is filed with a center that does not reply or that is
not supported by JetPlan.com, the status message will show SUBMITTED
indefinitely. In this case, you must contact the center directly to confirm an
acceptance. See Table 1 for a summary of ATC Reply Message support
from centers and regions around the world.

An ATC receipt indication was received. This status


pertains to certain Domestic US centers that only
acknowledge the receipt of a filing message (regardless
of content). The filing may or may not be acceptable to
center computers.
A EuroControl Pending (MAN - Manual Processing)
message was received in response to the last submitted
request message (e.g., Filing, Delay or Change). The
request has not been accepted or rejected at this point.
An ACCEPTED, AMENDED or REJECTED message will
follow shorty.
A EuroControl amend (Long ACK) message was
received in response to the last submitted request
message (e.g., Filing, Delay or Change). The request
was accepted, but with modifications. The message
should be reviewed.
An ATC reject message was received in response to the
last submitted request message (e.g., Filing, Delay or
Change). The request was rejected or denied by ATC.
The message will contain the reason for rejection. As
with acceptance messages (Roger), only certain centers
send these. See table 1 below for a list of centers that
send reply messages.

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An ATC cancel acceptance message was received in


response to a previously submitted Filing Cancel request
message. Not all centers send reply messages. See
table 1 below for a list of centers that send reply
messages.
There was a transmission error for the last ATC
message sent. The request (File, Delay, Change or
Cancel) will need to be done manually. Contact JetPlan
operations (GSCC) for assistance.
There was an error computing the flight plan.
NOTE: The Dispatch Center display is automatically refreshed every
three minutes. The auto-refresh works like a manual refresh in that it only
refreshes those plans that are currently displayed. To update the display
with new plans, click the Flight Plans link.

The Actions column contains a menu for every flight plan listed. The list of commands
available in each Action menu are discussed in the next section.

Actions

Table1. Summary of Regional ATC Reply Message Expectations


Departure Center or
Region

Arrival Center or
Region

Request Message
Type

Reply Messages

Domestic US

Domestic US

Filing, Cancel

Accept, Reject

Domestic US

EuroControl

Filing, Cancel, Delay,


Change

Accept, Reject, Pending,


Amend

Domestic US

Other ICAO

Filing, Cancel, Delay,


Change

None

EuroControl

EuroControl

Filing, Cancel Delay,


Change

Accept, Reject, Pending,


Amend

EuroControl

Domestic US

Filing, Cancel, Delay,


Change

Accept, Reject, Pending,


Amend

EuroControl

Other ICAO

Filing, Cancel, Delay,


Change

Accept, Reject, Pending,


Amend

Other ICAO

EuroControl

Filing, Cancel, Delay,


Change

Accept, Reject, Pending,


Amend

Other ICAO

Other ICAO

Filing, Cancel, Delay,


Change

None

The Action menu provides a variety of command options from which to choose (click the image below to see the basic Action menu for a
successfully computed flight plan). The menu will vary with the status of the flight plan record. For example, plans with a status of FP
ERROR have limited command options available, for obvious reasons. Plans that have been filed to ATC have extra command options for
delaying or cancelling the file action. Each command option is reviewed below.
ACTION COMMAND

EXPLANATION
To view the output of a flight plan, select the View Plan command in the
Action menu and click the Go button. From the View Plan window, you
can print, recompute, file, transmit, or plot the flight plan.
To create a text file of the flight plan for downloading, select the Save As
Txt command in the Action menu and click the Go button.
To plot the course of a flight plan, select the Plot Plan command in the
Action menu and click the Go button. This will open the Plot Plan window
from which you can view the route on a world map. Included in the visual
display is a Map Control Panel, which allows you to change the various

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settings of the plotted image.

To get the enroute weather for a flight plan without making changes, select the Get WXE command in the
Action menu and click the Go button.
To reformat a plan using a specific plan format, select the Reformat Plan command in the Action menu and
click the Go button.
To file a flight plan with the appropriate air traffic control authority, select the ATC File command in the Action
menu and click the Go button. This will open the ATC File window displaying a form for filing the plan. Enter
the required information and any optional information you choose, then submit the form. Once a flight plan is
filed, the status field for the flight plan will report SUBMITTED.
Flight plans that show the status SUBMITTED will have additional fields for ICAO filing and DOD 175 where
appropriate. These flight plans will also have new commands in the Action menu:
z

ATC Delay. This command allows you to delay the filing of the flight plan by changing the estimated
time of departure (ETD) for the flight. Select the ATC Delay command in the Action menu and click
the Go button. This action will not change the plan status (i.e., the status will still read SUBMITTED).
ATC Cancel. This command allows you to cancel a previously filed flight plan. Select the ATC
Cancel command in the Action menu and click the Go button. This action will change the plan
status to CANCELLED.
View ICAO. This command allows you to view a printable ICAO form for international flight plans.
Select the View ICAO command in the Action menu and click the Go button. A window will load
with the printable ICAO form. You may edit the form fields prior to printing, but your changes to the
form will not be saved.

NOTE: After implementing any ATC action, click the Refresh button to update the status of the flight plan.

There are four different ways to send flight plans (and other messages) using the Transmit Plan command.
You may transmit via one of the standard aviation communication networks: ARINC, SITA or AFTN; send a
FAX; send an E-mail; or Uplink a plan or message directly to the aircraft. Select the option you wish to use
(listed in the Action menu under the Transmit Plan command) and click the Go button. A window will open
displaying a form designed specifically for the option selected. Enter the required information and any optional
information you choose, then send the message.
To uplink a flight plan, select the Uplink Flt Plan command in the Action menu and click the Go button.

To uplink a flight plan via Arinc Direct, select the Uplink via Arinc Dir command in the Action menu and
click the Go button.
To rerun the inputs of a flight plan (i.e., recompute), select the Rerun Inputs command in the Action menu
and click the Go button. This will open an editing window that displays the original flight plan inputs and a form
for making changes to those inputs. You may either rerun the inputs as they are, e.g., to update a plan that
may have been calculated on dated winds and temperature information; or make changes to the input set and
then rerun the plan, e.g., to make a substantive change to one of the flight factors used to calculate the flight
plan, such as route or altitude.
NOTE: Should you rerun the inputs of a flight plan, click the Refresh button to display the latest results.

To rerun the inputs of a flight plan without making changes (i.e. for the latest winds), select the Rerun As Is
command in the Action menu and click the Go button.
NOTE: Should you rerun the inputs of a flight plan, click the Refresh button to display the latest results.

To rerun the flight plan inputs through the Flight Planning applet, select the Rerun Applet command in the
Action menu and click the Go button. This will open the Flight Planning applet, displaying the plan's original
inputs. You may either generate a new plan using the inputs as they are (e.g., to update a plan that may have
been calculated on dated winds and temperature information), or make changes to the inputs using the
applet's interface and then generate a new plan (i.e., make a substantive change). In any event, the Flight

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Planning applet is used in exactly the same manner as if you were creating a new flight plan.
NOTE: The Rerun Applet option will only appear in the Action Menu next to those flight plans originally computed through
JetPlan.com. Plans computed through other interfaces (e.g., JAS or Interactive dial-up mode) may appear in the Dispatch
Center, but will not be available for recompute through the applet.

To post the flight plan for retrieval via Jeppesen's crew briefing interface, www.EasyBrief.jeppesen.com, select
the Notify CB command in the Action menu and click the Go button. A new window will open verifying the
submission of the flight plan by identifying the transaction number. You may print that verification or close it
when you are done viewing it.
To cancel a posted flight plan for retrieval via Jeppesen's crew briefing interface, www.EasyBrief.jeppesen.com,
select the Cancel CB command in the Action menu and click the Go button.
This option appears only for ICAO flights. To perform CFMU Validation, select the CFMU Validation
command in the Action menu and click the Go button.
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"All Transactions" refers to every flight plan computation, database change, or message transmission you request from JetPlan.com that
creates a four-digit transaction number. Since weather/fax requests create five-digit transaction numbers, you will not see them in the All
Transactions listing (see WX,FI Requests).
To retrieve the All Transactions display in your Dispatch Center page, click the All Transactions link (see Image 4), found in the upper
right-hand corner of the Dispatch Center page.
Example: Image 4

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When JetPlan transactions are present and viewable, the All Transactions display (see Image 4) provides basic details about each record.
To use the All Transactions display effectively, you should understand what each column heading refers to. The following list explains each
header in the Dispatch Center All Transactions display.
HEADER

EXPLANATION

Transaction

The Transaction column provides the assigned number for each JetPlan operation completed. Each
transaction number is a link to a display of the output from the computed transaction. From the
window displaying the output you can apply various actions, depending on the transaction type.

Type

This refers to the type of JetPlan transaction this information represents. When flight plans are
displayed, the code, FP, will generally be listed. Other codes listed under the Type column include
AC (Aircraft Database action), RT (Route Database action), and ALT (Alternate Database action). If
unsure of a code, click the code link and an explanation will appear.

Details

Shows information about the transaction record.

Actions

The Actions column contains an Action menu for every record listed. The list of commands available
in the Action menu are discussed in the next section.

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Like the Flight Plan display, each record in the All Transactions display has an Action menu with command options for enhanced
productivity. However, the command options are limited to the viewing and transmitting of records only (click the image below to see the
basic Action menu for a successfully completed transaction). Each command option is reviewed below.
ACTION COMMAND

EXPLANATION
To view the output of a JetPlan transaction, select the View
Record command in the Action menu and click the Go button.
From the View Record window, you can view and print the output of
the transaction.
There are three different ways to send JetPlan transactions using
the Transmit Record command. You may transmit via one of the
standard aviation communication networks: ARINC, SITA or AFTN;
send a FAX; or send an E-mail. Select the option you wish to use
(listed in the Action menu under the Transmit Record command)
and click the Go button. A window will open displaying a form
designed specifically for the option selected. Enter the required
information and any optional information you choose, then send the
message.

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The "WX,FI Requests" category refers to the display of weather products you can retrieve from JetPlan.com. However, this view delivers
every product that contains a five-digit transaction number, so you will see a variety of transaction types here.
To retrieve the WX,FI Requests display of information, click the WX,FI Requests link (see Image 5), found in the upper right-hand corner
of the Dispatch Center page.
Example: Image 5

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When JetPlan transactions are present and viewable, the WX,FI Requests display (see Image 5) provides basic details about each record.
To use the WX,FI Requests display effectively, you should understand what each column heading refers to. The following list explains
each header in the Dispatch Center WX,FI Requests display.
HEADER

EXPLANATION

Transaction

The Transaction column provides the assigned number for each JetPlan operation completed. Each
transaction number is a button link that displays the output of the requested action. From the
window displaying the output you can only apply a Print action.

Type

This refers to the type of request action performed. When weather requests are displayed, WX will
generally be the code listed. If unsure of a code, click the code link and an explanation will appear.

Details

Shows information about the transaction record.

Actions

The Actions column contains an Action menu for every record listed. The list of commands available
in the Action menu are discussed in the next section.

Like the Flight Plan display, each record in the WX,FI Requests display has an Action menu with command options for enhanced
productivity. However, the command options are limited to the viewing and transmitting of records only (click the image below to see the
basic Action menu for a successfully completed transaction). Each command option is reviewed below.
ACTION COMMAND

EXPLANATION
To view the output of a JetPlan transaction, select the View
Record command in the Action menu and click the Go button.
From the View Record window, you can view and print the output of
the transaction.
There are three different ways to send JetPlan transactions using
the Transmit Record command. You may transmit via one of the
standard aviation communication networks: ARINC, SITA or AFTN;
send a FAX; or send an E-mail. Select the option you wish to use
(listed in the Action menu under the Transmit Record command)
and click the Go button. A window will open displaying a form
designed specifically for the option selected. Enter the required
information and any optional information you choose, then send the
message.

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For more information on this and other JetPlan features, go to the available online (PDF) documentation by clicking the following link: JetPlan Manual?

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