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S.Chandramouli PMP
S.Rajarajan
Virtual PMO
2. Rajarajan
S.Rajarajan is currently working as Consultant at Satyam Computers Chennai. He is leading the
Program Management Office (PMO) for a practice. Good exposure to banking domain and
Project Management activities. He has been actively involved with the Project management
discipline and has Strong delivery capabilities with tough deadlines along with appropriate
process definition. He has an MCA & PGDCA from Bharathidasan University.
Virtual PMO
TABLE OF CONTENTS
INTRODUCTION .......................................................................................................................................................4
PMO CONCEPT AND ITS GROWTH .............................................................................................................................4
WHATS DRIVING PMO GROWTH NOW? ...................................................................................................................5
VIRTUAL PROJECT MANAGEMENT ..................................................................................................................5
INTRODUCTION ..........................................................................................................................................................5
DOING, SHARING, MEASURING ..................................................................................................................................5
VIRTUAL TEAMS FOR SOFTWARE DEVELOPMENT: ....................................................................................................6
KEY CHALLENGES OF THE VIRTUAL PMO ....................................................................................................6
ROLES AND RESPONSIBILITIES OF VIRTUAL PMO .....................................................................................................7
NEED FOR VIRTUAL PMO .........................................................................................................................................7
TOOLS FOR VIRTUAL PMO........................................................................................................................................8
USING VIRTUAL PMO AS A COMPETITIVE TOOL ........................................................................................................8
ADVANTAGES OF VIRTUAL PMO OFFICE:..................................................................................................................9
OBSTACLES: ............................................................................................................................................................10
VPMO FRAME WORK ...........................................................................................................................................10
SETTING UP VPMO................................................................................................................................................13
SETTING VPMO ......................................................................................................................................................13
DETERMINE THE TOOLS REQUIRED ..........................................................................................................................14
EVALUATE DIFFERENT OPTIONS ..............................................................................................................................14
BUY (RENT) THE TOOLS REQUIRED..........................................................................................................................15
CONFIGURING THE TOOLS ........................................................................................................................................15
DETERMINE THE STRUCTURE OF PMO.....................................................................................................................15
RECRUIT SUITABLE PEOPLE FOR PMO .....................................................................................................................16
SHARE THE GOAL OF VPMO....................................................................................................................................16
PILOTING VPMO.....................................................................................................................................................16
CONTINUOUS IMPROVEMENT...................................................................................................................................16
CONCLUSIONS........................................................................................................................................................17
REFERENCES:.........................................................................................................................................................18
Virtual PMO
Introduction
Internet has removed the barriers of time and space to allow our business to be performed
electronically (virtually) by people in different geographies, time zones and organisations.
This virtual enables people to interact without the need to physically come together. With the
appropriate processes and tools, information can be effectively exchanged in the virtual
environment. In addition, virtual working offers financial and operational benefits to
organisations through increased flexibility, reduced overhead costs and cycle times.
PMO Concept and its Growth
Companies do projects to fulfil a strategic internal initiative or meet a customer need and most,
according to reports, are challenged or eventually fail when executing their projects. The void
between strategy and execution is there but is difficult to see and touch.
Typical Strategy Objectives of the Organisation:
Improve Profitability
Reduce Cost of Business
Reduce Risk of Business
The real value of a PMO is in making sure that every project undertaken is aligned towards
companys strategy and advances the same in a measurable way. In many cases today this simple
objective is not met by a significant percentage of enterprise projects.
The emphasis is on enforcing standard processes so that all projects are governed in the same
way.
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the goal of enterprise networking. These modes of work share a need for management tools that
enable communication and coordination at a distance.
Advantages of Virtual Project Management:
1. Cost savings
2. Project Schedules Compressed
3. Minimize Phone and travel expenses
4. Online tools save time and money
3. Virtual Tools for VPM:
Virtual Teams for Software Development:
Definition: Identifying Virtual Teams
Virtual project management is the system by which virtual teams collaborate for a finite period
of time towards a specific goal. There are several appealing definitions in the literature.
Key challenges of the Virtual PMO
1. Authority
PMO has to have its own authority to insist its recommendations to be implemented in the
Projects. In the case of Virtual PMO it needs more authority as the people are scattered and the
chances of its recommendations going in air is high.
2. Senior management buy-in
If our management is not taking part in the activities of PMO, it wont succeed at all. Senior
management has to take part actively in all the activities of PMO.It is the PMOs responsibility
to get they buy-in from the senior management for all of its activities.
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4. Availability of tools
Virtual PMO
demand management
portfolio management
program management
time management
change management
Once the virtual team is assembled, the next step is to design and instantiate a workflow that
models the integrated, multi-organizational project.
Advantages of virtual PMO office:
A virtual office Project teams can be dynamically reconfigured providing exceptional working
flexibility without informing the whole team.
Information can be added or uploaded in any electronic format from any location.
information becomes part of a global virtual library.
Your
Your team can use any PC with Internet access to contact your virtual PMO office.
It can bring improved financial performance by reducing travel, expenses and minimising
overhead administration costs.
Quick and easy access to the latest information provides a good base for decision-making,
reducing overall business risk.
Efficient use of personnel among multiple projects
Higher reliability in production systems
Projects aligned with business objectives
Virtual PMO
Projects that implement reusable tools so that stakeholders have more predictability in project
results
Improved project management skills throughout the enterprise
Obstacles:
All project teams face obstacles to success. When one decomposes virtual teams into the
summary of its parts, it is evident that virtual teams are especially challenging. They include:
false consensus, unresolved overt conflict, underground conflict, closure avoidance,
calcified team meetings, uneven participation, lack of accountability, and forgetting the
customer. These can be a part of every team. However, virtual teams add a new dimension to the
problemtechnology adoration.
Virtual teams face problems encountered by all teams, people working with others in the
organization, plus those face by the virtual nature. These can be numerous. In the end it simply
boils down to the fact that it is difficult to collaborate on something when the communication
process is inhibited. New technologies just provide new mechanism to make distant collaborative
teams possible, not necessarily superior to other options. Since virtual teams present stiff
challenges to its members, most authors end up heavily emphasizing one of three areas: building
trust, enhancing communication, and developing virtual management skills.
VPMO Frame Work
It is always required to define a frame work for Program (Project) Management Office and act
within its boundary, as we already told acting outside the boundary is clearly out of scope for the
Office. If senior management wants the PMO to involve in anything outside its boundary then
we have to bring the outsider into its own boundary.
PMO Office Framework in Virtual Environment will be looking similar to the one without
virtual environment but in the virtual environment all informal things will become formal and the
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process has to be followed clearly and the history is known to others openly. When we are
defining the Frame Work for PMO all pre cautionary steps has to be taken.
We can divide the Frame work at higher level as
1. Internal environment
2. External Environment
External Environment
PMO
Internal Environment
The frame work for VPMO is influenced by both the external and internal factors.
The frame work has to define the direction of the initiative towards the goal defined by the senior
management and provides leadership for the entire project team.
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Every participant's user interface includes an environment, which is a toolkit or workbench that
allows participants to perform their tasks. Environments are role-specific. For example, a project
owner's environment consists of tools suitable for project management; for estimation, planning,
budgeting, etc. On the other hand, a developer's environment consists of tools needed for
development.
Examples of environments are:
Project Owner's Environment: Project site management tools, Workflow design, coordination,
& monitoring tools, Project management tools.
Project Participant's Environment: Workflow coordination & monitoring tools, Project
management tools.
Software Developer's Environment: editor, workflow client, libraries, compiler, debugger,
analysis tools, visualization tools, configuration management system.
Software Tester's Environment: editor, workflow client, test case generators, configuration
management system.
Software Designer's Environment: editor, workflow client, design tools, visualization tools.
While many tools may be local to the participant, it may be advantageous in the context of the
Internet to centralize certain tools/environments. For example, shared software artefacts can be
maintained in a server-side repository; accessible over the Internet through the Project site web
server & CGI gateway.
This can work for shared resources such as a configuration management system, search tools,
code query processors, etc. The shared artefacts of interest may include specs, design documents,
code, versions, docs, test cases, bug reports, and any other relevant information.
The PMO framework has the following internal critical Factors:
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1) Risk Management
2) Change Management
3) Problem Management
4) Integration Management
The PMO framework has the following external critical Factors:
The term External means outside the Project and of course inside the Organisation.
Web-based project infrastructures
Virtual projects require communication, collaboration and project management. The present
generation of software aims to support work within each of these domains by leveraging
client/server technologies such as shared data access, standards-based messaging and browser
economies.
Setting up VPMO
Setting VPMO
1.
2.
3.
4.
5.
6.
7.
8.
9.
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The different steps described above need not be implemented in the same Order. We can start with any
step we are confident with. But for effective implementation of our Virtual Project Management Office all
the steps described above has to be implemented.
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effectiveness by reducing inefficiencies, frustrations, and waste .The Japanese term is Kaizen,
which is taken from the words "Kai" means change and "Zen" means good.
Conclusions
In this short position paper, we have outlined some of the ideas relating to virtual project
management Office. The concept of virtual project management Office seems attractive both in
terms of economic implications as well as technical opportunities. Virtual project teams are
successful because the leaders and members put forth the extra effort to overcome
communication barriers.
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REFERENCES:
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