Provide systems administration support (design, installation, support, monitorin

g) for Microsoft technologies

(Microsoft Windows Server 2000, 2008R2, 2012R2, MS SQL, .NET, and IIS)
Maintain daily operations for Windows server infrastructure and components.
Build, Managed, monitored, and troubleshoot Windows servers 2003/2008R2
Troubleshooting blue screen,performance and system crash/boot issues.
Performed Window server 2003, 2008 and 2012 backup and restore.
Perform upgrades to hardware, operating systems, and applications
Monthly Windows patch management for critical updates using HPSA/WSUS
Plan, document and test disaster recovery documentation, including restoring wor
k instructions on restoring AD, DNS, DHCP and virtual and physical server infras
tructure using VMware and Net back up s Bare Metal Restore solutions.
Configuring and troubleshooting Window Server failover clustering for SQLDB.
Troubleshooting Corrupt system files and repair OS installation using advance tr
oubleshooting technique like chkdsk, sfc /scannow.
Analyze performance monitor logs and apply appropriate counters to identify perf
ormance bottleneck.
Implementation of IIS and sites and maintaining web application pools and websit
e security settings.
Troubleshooting DNS configuration and performance issues using support tools.
Managing Group policies and critical servers roles DHCP,DNS,Active directory via
Remote Server Administration Tools
Maintain and patch systems, software and applications to eliminate bug fixes, se
curity vulnerabilities and maintain technology currency of systems and applicati
ons
Administer and maintain Windows 2008 R2 servers and AD infrastructure.
Provide technical leadership for SunGard s Enterprise Managed and ECS (Enterprise
Cloud Services) Client. The Technical Account Manager will be responsible for d
irect customer communication, hands on troubleshooting with other SunGard engine
ers, working closely with internal SunGard teams, managed services, sales and pr
oduct development.
Maintain deep technical knowledge of multiple technologies within a customer s env
ironment. This may include network, security, systems administration and storag
e management services.
Perform Virtualization Assessment and Consult with client consolidate servers an
d other devices using a Virtual Infrastructure.
Gathering business requirements to run IT operation on SunGard s Enterprise Cloud
Platform
Single point of failure assessment to ensure redundancy is in place for resilien
t infrastructure.
Understanding Enterprise Monitoring solutions like Zenoss, Nagios and SNMP traps
System and Network Management tools like SCCM , HPSA, HPNA.
Solid understanding of different types of application and database workload.
Consulting and architectural review and guidance on range of Managed Hosting sol
ution.
Application/Database services - Oracle, SQL, Exchange , Sharepoint
- Network services - Network Equipment management like Cisco Router and Switches
, ASA Firewall , F5 load balancer LTM.
Server services - Dell/HP/IBM H/W Equipment Monitoring, OS management task like
Patching,Firmware/Bios management
Cloud platform running on VBlock platform - UCS Blade chasiss, EMC VNX , Cisco N
exus 1000v
Dedicated and Shared SAN Services - Netapp FAS and EMC VMAX 10k Series
Powershell scripting and VMware Powercli scripts for automation and troubleshoot
ing
VMware technologies - VCenter, VMware Site Recovery Mgr, VCOPS

Assist client to virtualize Tier-1 Applications like Oracle, SQL, JAVA on Shared
Vsphere and ECS platform
Providing L3 support for Managed Services and Enterprise Cloud Services
Providing Day to Day operational support for Virtualized environment running Vps
here 5.5
Monitoring Optimizing Virtual Environment by leveraging VSphere Design framework
.
Responsible for Advance Storage Management functions
Identifying appropriate raid level requirement for application and Virtual Machi
ne workload.
Configuration of HBA's and multipathing software for redundant physical connecti
vity.
Recommending Virtual disk file format like thin provisioning , eager/lazy zeroed
for unique requirements.
Configuring Netapp's Hardware Acceleration for NFS volume.
Managing Complex Virtual Network
Configuration of Vlan and port group for Virtual machine traffic
Configuration of NIC teaming failover settings for Production portgroup.
Troubleshooting and optimizing Vmotion Network for live migration of Virtual Mac
hine.
Implementing vDs to maintain consistency across large number of Vsphere hosts.
Building highly resilient infrastructure to host our clients mission critical ap
plication and databases.
Setting up appropriate HA admission control policies for failover.
Setting up appropriate DRS settings for load balancing.
Troubleshooting Vsphere host failure and network failure issues