Service Manual

HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL
ORIGINAL MANUAL ISSUE DATE: 03/2015
Version
Date
Subject
1.0
03/2015
Original manual issue.
GN1G CHASSIS
Segment: XM-DT
LCD TV
9-888-171-A1
SERVICE MANUAL
GN1G CHASSIS
Segment: XM-DT
LCD TV
9-888-171-A1
MODEL LIST
MODEL
KDL-50FA95C
COLOR
Black
COMMANDER
RMT-TX100B
KDL-50FA97C
Black
RMT-TX100B
KDL-50FA95C, 97C
DEST.
(CR1)
COSTA RICA
(ECU)
ECUADOR
(LA8)
CHILE, PERU,
VENEZUELA
(CO1)
COLOMBIA
MODEL
COLOR
COMMANDER
DEST.
WARNINGS AND CAUTIONS
- ENGLISH
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis.
The chassis of this receiver is directly connected to the ac power line.
CARRYING THE TV
Be sure to follow these guidelines to protect your property and avoid causing serious injury.
Carry the TV with an adequate number of people; larger size TVs require two or more people.
Correct hand placement while carrying the TV is very important for safety and to avoid damages.
SAFETY-RELATED COMPONENT WARNING!!

Components identified by shading and
mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony
parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
Follow these procedures whenever critical components are replaced or improper operation is suspected.
CAUTION ABOUT THE LITHIUM BATTERY

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
Outer case broken battery should not contact to water.
KDL-50FA95C, 97C
- FRENCH
ATTENTION!!
Ces instructions de service sont lusage du personnel de service qualifi seulement.
Pour prvenir le risque de choc lectrique, ne pas faire lentretien autre que celui contenu dans le Mode demploi moins que vous soyez qualifi faire ainsi.
WARNING!!
Afi n deviter tout risque delectrocution provenant dun chssis sous tension, un transformateur disolement doit etre utilis lors de tout dpannage. Le chssis de ce rcepteur est
directement raccord lalimentation du secteur.
POUR TRANSPORTER LE TLVISEUR

Tenez compte de ce qui suit pendant linstallation du tlviseur :
Dbranchez tous les cbles avant de transporter le tlviseur.
Transportez le tlviseur avec le nombre de personnes appropri ; un tlviseur de grande taille doit tre transport par au moins deux personnes.
Lors du transport du tlviseur, lemplacement des mains est trs important pour votre scurit, ainsi que pour viter de causer des dommages.
ALERTE!!
Afi n deviter tout risque delectrocution provenant dun chassis sous tension, un transformateur disolement doit etre utilise lors de tout depannage. Le chassis de ce recepteur est
directement raccorde a lalimentation du secteur.
ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!

Les composants identifi es par une trame et par une marque sur les schemas de principe, les vues explosees et les listes de pieces sont dune importance critique pour la securite
du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les
reglages de circuit dont limportance est critique pour la securite du fonctionnement sont identifi es dans le present manuel. Suivre ces procedures lors de chaque remplacement de
composants critiques, ou lorsquun mauvais fonctionnement suspecte.
KDL-50FA95C, 97C
USE CAUTION WHEN HANDLING THE LCD PANEL

When repairing the LCD panel, be sure you are grounded by using a wrist band.
When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1) Do not press on the panel or frame edge to avoid the risk of electric shock.
2) Do not scratch or press on the panel with any sharp objects.
3) Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause a short circuit within the module.
6) Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms.)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10) It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity.
KDL-50FA95C, 97C
SAFETY CHECK-OUT
After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges.
2. Check the interboard wiring to ensure that no wires are pinched or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, metallized knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below.
8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.
KDL-50FA95C, 97C
SAFETY CHECK-OUT
Leakage Test
The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed
metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes).
Leakage current can be measured by any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers
instructions to use these instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The
limit indication is 0.75 V, so analog meters must have an accurate low voltage scale.
The Simpsons 250 and Sanwa SH-63TRD are examples of passive VOMs that are suitable. Nearly all
battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A).
How to Find a Good Earth Ground

A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also
at earth ground.
If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance
between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot
side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the
lamp should light at normal brilliance if the screw is at ground potential (see Figure B).
KDL-50FA95C, 97C
SAFETY CHECK-OUT
Lead Free Information

The circuit boards used in these models have been processed using Lead Free
Solder. The boards are identified by the LF logo located close to the board
designation.
Figure 4: LF Logo
Please pull out FFC while pushing the

button of both ends at the same time.
Main board
Main board
Figure 5: LF logo on circuit board
Handling the FLEXIBLE FLAT CABLE (FFC)

When you insert / pull out FFC, please grasp a reinforcement board and main
body of FFC
KDL-50FA95C, 97C
Please hold reinforcement board and plunge

it to depths.
< Insertion>
<Pull out>
SELF DIAGNOSIS FUNCTION

OUTLINE OF SELF DIAGNOSIS FUNCTION
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the users knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these
problems occur.
ABOUT ILLUMINAITION LED
Status
Power Off
( by power saving switch off and
*1)
Power On
STBY/i.LINK STBY/PC STBY
( by remote control off only )
Picture Off
White Center LED Side RGB LED Side Amber LED

Off
Off
Off
White
Off
Off
Off
Off
Off
White looping
White one shot
Off
Device Connection
White
Cyan one shot
Off
Power ON Animation
Sleep Timer/On
Timer/Reminder/REC Timer/Photo
Frame
( Power On )
On Timer/Reminder/REC Timer
( Deep Standby )
White
White one shot
Off
White
Amber
One shot -> Lit*2
Off
Off
Off
Amber
Self Diagnosis
Off
Red
Blinking
Off
Aging mode
White
Green Blinking
Off
off
Software Updating
white blinking
white blinking
Software Updating finish
White
Blue lit
off
Test Reset
White
Amber blinking
Error of panel ID
White
white blinking
Green /Amber
Blinking
Red(Pink)
One shot -> Lit*2
Cyan loop
Off
REC (SCART REC & HDD

REC/LIVE PAUSE) [AEP/J only]
ePOP/
Shop Illumination
KDL-50FA95C, 97C
White
White
Off
Off
Remarks
*1 power switch off (by side
key)
*2 One Shot is only user

action.
After 5 minutes, side amber
LED On
The number of LED blinking
indicates cause of failure
( refer to Led Error / Triage
chart)
Blinking:0.5sec On / 0.5sec
Off
Blinking:0.5sec On / 0.5sec
Off
*2 One Shot is only user
action.
One shot Center White when
feature change
10
DIAGNOSTIC TEST INDICATORS

When an error occurs, the STANDBY LED will flash a set number of times
to indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem
areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a 0, no error has occurred .
Smart
Core RED
LED
blinking
count
Power Adapter
BMX Board Error
Main 5.0V failure [DC_ALERT]
BMX Board Error
Audio amp. protection [AUD_ERR]
BMX Board Error

Speaker
Tuner or demodulator I2C NACK [TU_DEMOD]
BMX Board Error
Panel ID EEPROM I2C No ACK (Also panel

power failure is a suspect) [P_ID_ERR]
- detect at startup sequence only
Panel module
Tcon board
BMX Board Error
-FRC device I2C No ACK [FRCTC_I2C]

-FRC device Initialization failure [FRCTC_I2C]
-detect at startup sequence only
Tcon board
6x
LED driver [BACKLIGHT]
LED driver (LD) board
7x
Over temperature protection [TEMP_ERR]

Temp. sensor I2C NACK [TEMP_ERR]
BMX Board Error
3x
KDL-50FA95C, 97C
Board Error Item
Main 19.5V overvoltage [MAIN_POWE]

* This failure is not saved
2x
DISPLAY OF STANDBY LED FLASH COUNT
0.5
0.5
Detection Items
5x
11
SELF-DIAGNOSTIC SCREEN DISPLAY

For errors with symptoms such as power sometimes shuts off or screen sometimes goes out that cannot be confirmed, it is possible to bring up past occurrences of failure for
confirmation on the screen:
[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.
After you have completed the repairs, clear the result display to 0.
Clearing the Self Check Diagnostic List
Panel operation time : Press the Channel 7 => Channel 0 .
Exiting the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
KDL-50FA95C, 97C
12
[SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY]
Error Naming
Smart Core Red LED

blinking count
Error count
Error timestamp for 3rd last recorded error

Error timestamp for second last
recorded error
Error timestamp for last recorded error
Panel operation time by hour
Boot count
Total operation time by hour
Format of error timestamps

YYMMDDhhmmss (in UTC)
Example:120823132523 -> Aug 23 2012 13:25:23 UTC
* Only when time is set, an error timestamp
is saved.
Panel Operation Time is recorded every
30 min, but Total Operation Time is recorded every 1 hr. Therefore,
the panel op. time might become larger than the total op. time.
KDL-50FA95C, 97C
13
SEC 1. DISASSEMBLY AND PARTS LIST

Items with no part number and no description are not stocked because they are seldom required for routine service.
The construction parts of an assembled part are indicated with a collation number in the remark column.
Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items.
Note: About the procedure to disassemble under cover(standing position), please refer to APPENDIX-1.
KDL-50FA95C, 97C
14
DISASSEMBLY AND PARTS LIST
1-1. KDL-50FA95C/97C
1-1-1. Disassembly, Exploded View
LCD PANEL 19
KK
MOUNT
BT ANTENNA
STAND, PETIT R ASSY (STK)
18
10
22
SMART CORE BLOCK
BRACKET, SP 14
SPEAKER BOX ASSY (R) 13
SWITCH
UNIT
11
SHEET, THERMAL
HSC3_S MOUNT 57
15
21
BRACKET,
SC
7
12
BRACKET
UNDER, TU
UNDERCOVER
WLAN/BT
52
MODULE
51 BRACKET, WIFI
54 COVER, TOP
LIGHT, GUIDE 56
17
BMX BOARD 16
SHEET,
THERMAL (SC) 53
8
BRACKET SIDE
BRACKET UNDER
14
BRACKET, SP
STAND,
PETIT L
ASSY(STK)
55
PANEL,
ORNAMENT
CASE,
BOTTOM (L) 58
SPEAKER BOX
ASSY (L)
20
This part is not stocked. The
purpose of indicated in this
illustrator is just for reference
only.
SPEAKER
BOX ASSY
3
LABEL, UNDER
TERMINAL (TU)
5
1
AC ADAPTOR
2
LABEL, SIDE
TERMINAL
LABEL, UNDER
TERMINAL
POWER SUPPLY
CORD
KDL-50FA95C, 97C
15
1-1. KDL-50FA95C/97C
1-1-1. Disassembly, Exploded View
REF. No.
1
2
2
3
4
5
6
6
7
8
9
10
11
12
13
14
15
16
16
16
18
19
20
21
22
PART No.
1-493-002-12
1-846-090-31
1-846-420-11
4-563-739-11
4-563-273-11
4-563-252-01
4-566-274-71
4-566-274-81
4-546-909-12
4-545-088-11
4-545-087-01
1-754-950-11
1-798-510-31
1-859-113-11
1-859-113-21
4-547-988-01
4-547-989-01
A-2069-646-A
A-2069-647-A
A-2073-545-A
A-2067-027-A
1-812-084-11
1-859-110-11
4-558-766-01
4-558-767-01
KDL-50FA95C, 97C
DESCRIPTION
AC ADAPTOR (160W)
CORD SET, POWER-SUPPLY
CORD SET, POWER-SUPPLY
LABEL, UNDER TERMINAL (TU STK)
LABEL, UNDER TERMINAL
LABEL, SIDE TERMINAL
UNDER COVER (ML LAK) A
UNDER COVER (ML LAK) A
BRACKET, UNDER TU (MOLD)
BRACKET, UNDER (MOLD)
BRACKET, SIDE (MOLD)
BT ANTENNA
SWITCH UNIT (SM-G-WW)
SPEAKER BOX ASSY (L)
SPEAKER BOX ASSY (R)
BRACKET, SP (LAK)
BRACKET, SC (LAK)
COMPL SVC BMX_XMDT_BR
COMPL SVC BMX_XMDT_COL
COMPL SVC BMX_XMDT_BR (GINGA)
KK_XM-DT_MOUNT
LCD PANEL (W50HTRIB)
SPEAKER BOX ASSY
STAND, PETIT L ASSY (STK)
STAND, PETIT R ASSY (STK)
MARK
CO1
LA8/CR1/ECU
LA8/CR1/ECU
CO1
REF. No. PART No.

51
52
53
54
55
56
57
58
4-564-318-01
1-458-854-11
4-549-528-11
4-564-317-01
4-564-312-01
4-564-313-01
A-2066-088-A
4-564-315-01
DESCRIPTION
MARK
BRACKET, WIFI
WLAN/BT MODULE (11N)
SHEET, THERMAL (SC)
COVER, TOP
PANEL, ORNAMENT
LIGHT, GUIDE
HSC3_S_M MOUNT
CASE, BOTTOM (M)
LA8
CO1
CR1/ECU
16
1-1. KDL-50FA95C/97C
1-1-2. Screws
Ref
Part No
Description
2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3

2-990-421-41 SCREW (+PSW) (M3X6)
4-256-393-11 SCREW, +PSW M3X6 W12
4-452-935-11 SCREW , +PWH M3X6
2-580-608-01 SCREW, +PSW M5X16
4-558-609-01 JOINT, SCREW (STK)
KDL-50FA95C, 97C
17
1-1. KDL-50FA95C/97C
1-1-3. Connectors
81
83
82
81
84
REF. No. PART No.

81
82
83
84
KDL-50FA95C, 97C
1-910-805-05
1-910-805-03
1-910-805-04
1-848-834-11
DESCRIPTION
MARK
CONNECTOR ASSY 30P

HARNESS ASSY
CONNECTOR ASSY 12P
FLEXIBLE FLAT CABLE 51P
CN9000
CN1000
CN7754
CN8400
(BMX) -CN4001 (LDB 2) -CN4501(KK) (1)

(BMX) -CN203 (SM) -CN101 (HSC3-S-M) - (WIFI/BT) / CN7751 (BMX) -SP (1)
(BMX) -CN4502 (KK) (1)
(BMX) -T-CON (1)
18
1-2. KDL-50FA95C/97C
1-2-1. MISCELLANEOUS
PART No.
DESCRIPTION
2-580-592-01
4-159-298-01
4-262-708-04
4-262-708-11
4-298-004-01
4-549-186-01
4-564-765-01
7-600-005-84
7-600-031-96
7-600-031-97
SCREW, +PSW M3X8

SCREW, +PSW M4X10
CLAMPER, CABLE
CLAMPER, CABLE
SPACER (B)
SHEET, THERMAL (BM)
SHEET, THERMAL (5595)
TAPE,POLYESTER (T4082S) 18X50M
TAPE (3M 1350FW-1) 15MMX66M WHT
TAPE (3M 1350FB-1) 15MMX66M BLK
1-2-2. ACCESSORIES
MARK
*
CO1
CO1/CR1/ECU
*
*
*
KDL-50FA95C, 97C
PART No.
DESCRIPTION
1-492-975-21
1-785-504-21
1-848-803-11
2-580-602-01
2-580-639-01
4-268-126-02
4-447-722-32
4-558-770-01
4-563-891-01
4-563-892-02
4-563-895-01
4-565-460-31
4-565-461-31
7-685-646-79
REMOTE COMMANDER (RMT-TX100B)

ADAPTOR, CONVERSION
RCA CONVERSION CABLE
SCREW, +PSW M4X12
SCREW, +BVTP 4X12 TYPE2 IT-3
SCREW, ORNAMENTAL M6X12
BAG, PROTECTION PEHD (1500X1200)
TABLE TOP BKT ASSY (ML_STK)
WALL MOUNT BKT ASSY (STK)
ATTACHMENT, WALL MOUNT A ( LAK)
WALL MOUNT SHAFT ASSY (STK)
REFERENCE GUIDE
REFERENCE GUIDE
SCREW +BVTP 3X8 TYPE2 IT-3
MARK
LA8/CR1/ECU
CO1/LA8
CR1/ECU
19
SEC 2. ADJUSTMENT
ACCESSING SERVICE MODE
1) Turn on the main power switch to place this set in standby mode.
2) Press the buttons on the remote commander as follows, and entering service
mode.
3) Service mode display.

Service Mode
Model
>>
Self diagnosis History
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Wifi
>>
4) How to use the remote commander.

Function
The flow of control
Service mode on
<Test>+<TV>/
<Display><5><Vol Up><Power>
Service mode off
<MENU>/<HOME>
Item up / down
<>/ <>
Execute
<OK>
5) After entering service mode, then turn off the power switch.
[</>] Set [Home]Exit
KDL-50FA95C, 97C
20
ADJUSTMENT
ACCESSING SOFTWARE VERSION

1) In Service Mode, select Model Information Press
or
(Enter)
button on Remote to enter status information.

Service Mode
Model
Model
>>
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Wifi
>>
2) Press
Status Information
Model Information
Model Number Setting
SERIAL NUMBER EDIT
>>
>>
>>
Main Micro
SW Version:
NVM Version:
Boot Version:
PQ Version:
AQ Version:
TM1.000
TD1.000
TB1.000
PQ1.000
AQ0.00X
<Ext>
exFRC:
CameraVID:
CameraPIC:
CameraFW:
89.AB.CD.EF
0x054C
0x0A92
0x2207
(Enter) or Return button on Remote to back to Service Mode.

Service Mode
Model
>>
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Wifi
>>
KDL-50FA95C, 97C
21
ADJUSTMENT
ACCESSING SERIAL NUMBER EDIT

1) In Service Mode, select Model pressing
Edit pressing
button.
3) Serial Number can be set ONLY ONCE.
button. Select Serial Number
After user input data , press <Enter>.

Pop dialog will appear to inform user to confirm data.
Service Mode
Service Mode
Status Information
>>
Model Information
>>
Model
>>
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Serial Number Edit
Tuner
>>
Wifi
>>
<[
KDL-40X500B
_ _ _ _ _ _ _
Press
]>
or
button to select Yes or No .
Select Yes if input data is correct.

Select No if input data is incorrect.
Press <Enter> to save answer.
Service Mode
Status Information
>>
Model Information
>>
2) Press
or
button to select number.
Serial Number Edit
* The font color of Yes is change to black when it is selected.

Service Mode
KDL-50FA95C, 97C
9 9
]>
9
Input Data correct?

Yes
No
>>
Model Information
Serial Number Edit
KDL-40X500B
>>
Status Information
<[
<[
KDL-40X500B
_ _ _ _ _ _ _
]>
Note: * The font color of Yes is change to black when it is selected.
22
ADJUSTMENT
4) If Yes is selected, the input data is saved into EEPROM.
5) If No is selected, the input data is not saved into EEPROM.
Serial Number Edit is grayed out and the serial number that
The serial number that has been input is displayed.

User can still edit the Serial Number.
has been input is displayed.

User will not able to edit anymore.
Service Mode
Service Mode
Status Information
>>
Model Information
>>

Serial Number Edit
<[
KDL-40X500B
Status Information
>>
Model Information
>>

]>
Serial Number Edit
<[
KDL-40X500B
]>
9 9 9 9 9 9 9
9999999
Input Data correct?

Yes
Note: * The font color of Serial Number Edit is change to orange after
Yes is selected.
No
Note: * The font color of No is change to black when it is selected.
Note: * The font color of Serial Number Edit is white after No is selected.
KDL-50FA95C, 97C
23
ADJUSTMENT
ACCESSING MODEL NUMBER SETTING

1) In Service Mode, select Model pressing
button. Select Model Number Setting pressing
button.
Service Mode
Service Mode
Model
>>
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Serial Number Edit
Wifi
>>
>>
Status Information
>>
Model Information
<[
KDL-40X500B
]>
_ _ _ _ _ _ _
[MODEL_NUMBER_SETTING]
____________
OK
2) Press
or
button on Remote to input numbers.
3) Press
or
arrow key to Product Name Candidate. (e.g. KDL-40X500B CO1, KDL-40X500C BR6)
4) Select one Product Name from the LIST, press
(Enter) will pop dialog to inform user to confirm data.
5) Press OK button to select YES or No.
Select OK if input data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.
Model dependent settings will be overwritten into EEPROM.
KDL-50FA95C, 97C
24
ADJUSTMENT
W/B ADJUSTMENT VIA SERVICE MODE

Apply when B* board or Panel is replaced.
1) In Service Mode, select Panel/PQ pressing
button.
3) To change data, press
or
button.
Service Mode
Model Information
>>
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
<<
Back
R WB Gain
<[
]>
G WB Gain
<[
]>
>>
B WB Gain
<[
]>
Tuner
>>
R WB Offset
<[
]>
Wifi / BT
>>
G WB Offset
<[
]>
B WB Offset
<[
]>
2) Go to WB Adjustment, category by
WB Adjustment, press
button.
or
button. To select
Panel / PQ
Back
<<
WB Adjustment
>>
WB/Mura/CUC data transfer
>>
KDL-50FA95C, 97C
25
ADJUSTMENT
WB/MURA/CUC DATA TRANSFER VIA SERVICE MODE

Apply when B* board or Panel is replaced.
1) In Service Mode, select Panel/PQ pressing
button.
Panel / PQ
Service Mode
Model Information
>>
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Wifi / BT
>>
Back
<<
WB Adjustment
>>
WB/Mura/CUC data transfer
>>
4) In WB/Mura/CUC data transfer:

a) Select WB/Gamma data transfer by pressing
or
on remote
commander until cursor is on WB/Gamma data transfer.
Selectable items are:
0. SoC to T-con
T-con to SoC
Initialize data
b) To change the items, press
or
on remote commander.
c) Select [Start] and press Enter button to start transfer.
<<
Back
WB/Gamma data transfer
<[
0. SoC to T-con
]>
Mura data transfer
<[
0. SoC to T-con
]>
CUC data transfer
<[
0. SoC to T-con
]>
[Start]
2) Go to WB/Mura/CUC data transfer, category by

To select WB/Mura/CUC data transfer, press
3) To change data, press
KDL-50FA95C, 97C
or
or
button.
button.
button.
26
SEC 3. TROUBLE SHOOTING

3-1. TRIAGE CHART
Symptoms - Shutdown. Power LED

blinking red diagnostics sequences
No
Power
Reference
2
B* Board
G* Board
10
No White
Power
No
No
LED & Stationary
Wireless
does not coloured video video
No
can't
all
response lines or One of
Remote
connect
Inputs Inputs
to remote
dots
(Dead
Set)
Skype
Smart
Core
Bluetooth
(BT)
Smart Bluetooth /
Core no One Step
Skype
No Audio
LED (Set Remote
Can't Work
is still (OSR) can't
alive)
connect
Wifi & BT
Module
LD Board
LVDS FFC
Audio
Speaker
Remote Network
H* Board
Tcon
LCD Panel
Problem
Video
- missing or distorted
Panel
Panel
SoftPower Power LD (Tcon) (Backlight) TEMP ware
FAN
Audio
(N/A)
Emitter
Local
I2C
Most likely defective part

Secondary possible defective part
Not Applicable
KDL-50FA95C, 97C
Size B* Board
50
BMX
G* Board
Not
applicable
H* Board
HSC3
27
TROUBLE SHOOTING
3-2. NO POWER
3-2-1. No Power (LD Board)
No Power
Check Fuse F1000
NG: DC Voltage is 0V
FUSE F1000
broken
OK
NG: Diode are shorted
Check DIODE
D1001
DIODE D1001
broken
OK
Check 19.5V_SS
JL1000
MOSFET Q1003
broken
FUSE F9104
broken
OK
Check Fuse
12V DDCON
F9104
OK
Check connection
harness
CN4001
OK
B* Board
Symptoms
Symptoms
KDL-50FA95C, 97C
DC/DC converter check

NO POWER: MUFFIN
Size B* Board
50
BMX
G* Board
Not
applicable
H* Board
HSC3
28
TROUBLE SHOOTING
3-2-2. NO Power (DC/DC converter check)
START
Check C9216 Voltage.

Is the voltage 3.3V?
No
3.3V DDCON check.

(Change B* Board)
No
1.5V DDCON check.

(Change B* Board)
No
5.0V DDCON check.

(Change B* Board)
Yes
Check C9230 is
it 1.8V?
No
1.8V DDCON check

(Change B* Board)
Check 3.3V_MAIN
C9005 Voltage.
No
3.3V_MAIN check
(Change B* Board)
Yes
Yes

Is the voltage 1V?
1.05V LDO check

(Change B* Board)
Yes
Yes

Is the voltage 5V?
No
Yes
Yes

Check C9207 is
it 1.05V?
No
1.0V DDCON check

(Change B* Board)
END
DDCON/LDO working normal
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
29
TROUBLE SHOOTING
3-2-3. NO Power (Muffin Replacement (Main Device))
Muffin
replacement flow
eMMC erase
Muffin replacement
Data on eMMC
need to be erase
first before
changing Muffin
Product SW write
Recover?
No
Board Issue
Yes
Muffin issue
KDL-50FA95C, 97C
30
TROUBLE SHOOTING
3-3. LED BLINKING

1) 2 times blinking (Main Power Error)
BMX board (XM-A, XM-AT and XM-DT) only AC Adapter
2-time blinking
Check +19.5V_SS
at pin 15/17 of CN9000,
or JL9011
on B* Board
Voltage < 23V
B* Board
Voltage > 23V
Replace
LD* Board
NG
AC Adapter
OK
LD* Board
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
31
TROUBLE SHOOTING
2) 3 times blinking (DC Alert & Communication Error)
AUDIO
3-time blinking
DC_ALERT
Check +5.0V_MAIN NG
at L9015, 4.959V
<Voltage<5.285V?
F9013, IC9021,
etc (B* Board)
OK
TUNER
Check I2C_A
NG
/ I2C_D bus:
Probe JL6010, JL6011
/ JL6021/JL6022
OK
I2C bus dumping

or Muffin
Check
Speaker Impedance NG
at SP Connector,
81.2 ?
Speaker
OK
NG
IC7751, etc
(B* Board)
OK
Check Audio
NG
+19.5V
at pin 16/18 of CN9000
on the B* Board
LD* Board
OK
Check
+19.5V
at Power Amp side
of F7751 on
the B* Board
Check
+19.5V
at Power Amp side
of IC7751 on
the B* Board
Check
NG
+19.5V
F4500, F4501, IC4505, etc
at Power Amp side of
(KK* Board)
F4500,F4501,IC4505
on the KK* Board
OK
NG
F7751, IC7751
, etc (B* Board)
IC4505,etc
(KK* Board)
OK
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
32
TROUBLE SHOOTING
3) 5 times blinking (Panel Communication Error (12.5V NG))
XM-A/DT : *3-1-1 No Power

LD Board
5-times blinking
Change
B* Board
Check
PANEL_VCC 12.5V at
CN8400
on the B* Board
NG
Check 12.5V
G*/LD Board
OK
OK
Replace the Harness
Between G* /LD board
and B board
NG
G* Board/LD
NG
Change
Panel (T-con)
Symptom
improvement
B*Board
Symptom
improve
Harness
Refer I2C Error

Checking in next slide
NG
Replace
the LVDS Harness
Symptom
improve
LVDS Harness
NG
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
33
TROUBLE SHOOTING
4) 5 times blinking (Panel Communication Error (I2C Error))
5-times blinking
XM-H/A/DT (BMX): CL8411 &

CL8412
PANEL ID Check
OK
Check I2C (Data & CLK)
At CL
INIT_DONE
OK
At CL
NG
NG
I2C Communication
At CL
NG
I2C Error
Change B*Board
OK
B*Board NG
NG
Change FFC
OK
FFC NG
NG
Change FRC
OK
FRC NG
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
34
TROUBLE SHOOTING
5) 6 times blinking (Backlight Error)

6-times blinking
Check
**JL9008
BL_ERR_DET
on B*Board
Voltage 1.9 V
Check
harness/connection
G*board to B*Board
or
LD board to B*Board
Voltage < 1.8 V
Harness /
Connection
broken
Change
harness
Symptom
Improvement
No
improvement
G*Board
or LD?
Harness /
Connection OK
G* Board
Refer to 1.5
Out1 & Out2 Check (LED_Output)
PSU OK
Harness
LD
Visual Check LS Bar
FFC Conductive Copper
Peel Off?
No
Suspect LS
Bar Broken
Yes
No
Improvement
Change
Panel
Symptom
Improvement
Panel
Change
B* board
Symptom
Improvement
B* Board
**BMX: JL9008 BL_ERR_DET

Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
35
TROUBLE SHOOTING
6) 7 times blinking (Temperature Error)
7-time blinking
Setting
circumstance is OK?
Temperature,
Ventilation, etc.
No
Set to another
location, etc.
Yes
Change B* Board,
and Aging a few
hours
NG
Panel
Symptom
improvement
B* Board
Check I2C_C bus

communication OK?
Yes
Temp sensor
IC1401
No
I2C_C bus dumping or
Muffin check
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
36
TROUBLE SHOOTING
3-4. NO PICTURE
BL_ON (L or H):
XM-H/A/DT(BMX): IC9013 (Pin 4)
No Picture
BL_ONH
No
Got Any Normal

Display?
Check Smart Core

Behavior
(5x Blinking)
Yes
Yes
5x Blinking
Check Other
Portion:
No
Check
BL_ON
on the B* Board
BL_ONL
Backlight
Replace
the LVDS FFC
Harness
NG
Replace
the B-Board
Symptom
improvement
LVDS FFC
Harness
NG
LCD Panel
(T-CON)
Symptom improvement
B-Board NG
Ext. Video Input No Picture

HDMI - No Picture
Tuner - No Picture
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
37
TROUBLE SHOOTING
3-4-1. FOR ANALOG TUNING
For LA-ISDB(BR/AR) , LA-T2(COL) and TW only
Analog Tuning
For Other destination
Channel can be lock?
Confirm ANT or Cable connection
NG
Notes:
- Parts for IFOUT_N line: R6007, FB6002, C6008, R6327,
C6301, R6301.
- Parts for IFOUT_P line: R6008, FB6003, C6009, R6326,
C6300, R6300.
- Parts for IFAGC line: R6072, R6009, R6010, R6069,
C6302, R6303.
OK
Picture quality is noisy?

Not Noisy
OK
Done (End)
Noisy
Check part mounting condition

for analog control line
IFOUT_N, IFOUT_P, IFAGC
NG
OK
Please re-upgrade
Firmware (PKG), Check
again Picture quality?
NG
Change B* board
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
38
TROUBLE SHOOTING
3-4-2.FOR DIGITAL TUNING 1: @ LA-ATSC(MX/UC).
Notes:
- Parts for IFOUT_N line: R6007, FB6002, C6008,
R6327, C6301, R6301.
- Parts for IFOUT_P line: R6008, FB6003, C6009,
R6326, C6300, R6300.
- Parts for IFAGC line: R6072, R6009, R6010, R6069,
C6302, R6303.
- Parts for I2C_A_SDA line: R6001, C6004.
- Parts for I2C_A_SCL line: R6002, C6005.
Digital Tuning 1
For TW only
Confirm ANT
or Cable connection
For LA-ATSC(MX/UC) only
Check part mounting

condition for
digital control line
I2C_A_SDA,I2C_A_SCL
OK
NG
Sound is normal?
NG
OK
OK
No sound
Confirm UEC of digital
RF by Service mode
If UEC = 0
Check IC1000 (SoC)
If UEC > 0
Check part mounting condition for digital data line
IFOUT_N, IFOUT_P, IFAGC
NG
OK
Please re-upgrade
NG
Size B* Board
50
BMX
G* Board
Not
applicable
H* Board
HSC3
OK
Done (End)
KDL-50FA95C, 97C
Change B* board
39
TROUBLE SHOOTING
3-4-3.FOR DIGITAL TUNING 2: @ LA-ISDB(BR/AR) and LA-T2(COL).

Notes:
- Parts for I2C_A_SDA line: R6001,
C6004.
- Parts for I2C_A_SCL line: R6002,
C6005.
- Parts for TU1_TS_DATA0 line: R6015,
R6321.
- Parts for TU1_TS_CLK line: R6016,
R6322.
Digital Tuning 2
For LA-ISDB(BR) and
LA-T2(COL) only
Confirm ANT or
Cable connection
NG
Check part mounting condition for

digital control line
I2C_A_SDA,I2C_A_SCL

OK
Sound is normal?
OK
NG
OK
No sound
Confirm UEC of digital RF by Service mode
If UEC = 0
Check IC1000 (SoC)
If UEC > 0
NG
Check part mounting condition for digital data line

TU1_TS_DATA0, TU1_TS_CLK
OK
Please re-upgrade
OK
Done (End)
KDL-50FA95C, 97C
NG
Size B* Board
50
BMX
G* Board
Not
applicable
H* Board
HSC3
Change B* board
40
TROUBLE SHOOTING
3-4-4. NO PICTURE: HDMI1
No Picture
Other Input is OK
Check other
HDMI input
All Inputs
are NG
Other TV set
OK
Check Picture by other TV set
which is same model
Replace
IC1000
Target board & other

TV set both NG
Is Distributor used ?
Check the below point at

Connector side
Check +5V line
Check HPD line
Check DDC lines
Check TMDS lines
Only +5V line
is NG
Spec:4.7~5.3V
Reference TV
set NG
Replace
CN5401
Replace
R5427
YES
NG
+5V line is OK
and HPD line
is NG
Spec:2.4~5.3V
Only TMDS
lines
are NG
Connect Source
equipment directly
NO
Check Source equipment
by Reference TV set
(For example, RB1)
All lines
are NG
Only DDC
linesare NG
Change B* Board
Replace
RB5405,RB5406,RB5407,
RB5408
Replace
R5424,R5425
Reference TV
Set OK
Replace IC1000 (SoC)
NG
NG
Check the settings of

Source equipment
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
41
TROUBLE SHOOTING
No Picture
Connector side
Check +5V line
Check HPD line
Check DDC lines
Check TMDS lines
Other Input is OK
Check other
HDMI input
All Inputs
are NG

which is same model
Other TV set
OK
Replace
IC1000
Target board
& other TV set
both NG
Only +5V line

is NG
Spec:4.7~5.3V
NG
Connect Source
equipment directly
Only TMDS lines

are NG
Replace
RB5603,
RB5604,RB5609,
RB5610
Only DDC lines

are NG
NO
by Reference TV set
(For example, RB1)
Reference TV
set NG
Source equipment
KDL-50FA95C, 97C
Replace
R5615,R5616
Change B* Board
Reference TV Set
OK
Replace
CN5600
+5V line is OK
and HPD line
is NG
Spec:2.4~5.3V
Replace
R5606
YES
All lines
are NG
Replace IC1000 (SoC).
NG
NG
Size B* Board
50
BMX
G* Board
Not
applicable
H* Board
HSC3
42
TROUBLE SHOOTING
No Picture
Connector side
Check +5V line
Check HPD line
Check DDC lines
Check TMDS lines
Other Input is OK
Check other
HDMI input
All Inputs
are NG
which is same model
Other TV set
OK
Replace
IC1000
Only +5V line

is NG
Spec:4.7~5.3V
Target board &

other TV set
both NG
YES
Connect Source
equipment directly
Replace
R5611
All lines
are NG
NG
+5V line is OK
and HPD line
is NG
Spec:2.4~5.3V
Only TMDS
lines are NG
Only DDC
lines
are NG
Replace
RB5605,RB5606,RB5600,
RB5601
NO
by Reference TV set
(For example, RB1)
Reference TV
set
NG
Source equipment
KDL-50FA95C, 97C
Reference
TV Set OK
Replace
CN5601
Change B*Board.
And inform the designer of it
Replace
R5602,R5603
NG
NG
Size B* Board
50
BMX
G* Board
Not
applicable
H* Board
HSC3
43
TROUBLE SHOOTING
No Picture
Check other
HDMI input
Other Input is OK
All Inputs
are NG
Other TV set
OK
which is same model
Replace
IC1000
Only +5V line

is NG
Spec:4.7~5.3V
Target board &

other TV set
both NG
YES
Connect Source
equipment directly
NO
by Reference TV set
(For example, RB1)
Reference TV set
NG
Source equipment
KDL-50FA95C, 97C
Reference
TV Set
OK
All lines
are NG

Connector side
Check +5V line
Check HPD line
Check DDC lines
Check TMDS lines
Replace
CN5602
NG
+5V line is OK
and HPD line
is NG
Spec:2.4~5.3V
Only TMDS
lines
are NG
Replace
R5614
Only DDC
lines
are NG
Change B*Board.
Replace
RB5607,RB5608,RB5612,
RB5613
Replace
R5607,R5608
NG
NG
Size B* Board
50
BMX
G* Board
Not
applicable
H* Board
HSC3
44
TROUBLE SHOOTING
3-4-8. NO PICTURE: MHL (BMX)

No Picture
Check voltage at
MHL sense,
R5445
Spec:High:2.0~5.3V
Low:0.8~2.0V
High
Check HDMI_0_HPD_CBUS
at connector side
NG (No communications)
OK
Low
Check TMDS(D0+/D0-) lines

at connector side

NG (No
communications)
Replace
R5443, R5444
OK
by Reference TV set
(For example, Samsung TV(UN46ES7000),
Toshiba TV(42WL863), RB1, RB2)
Low (< 2V)

Check DDCCLK,
at R5424
High
NG
(Open)
Check R5409 (47k )
OK
Replace
R5409
Change
MHL cable
Check HDMI picture

in this input
OK
NG
Replace
D5404
KDL-50FA95C, 97C
NG
NG
(Open)
D5404
OK

Source equipment
Inform the designer

of it
Check NO PICTURE
HDMI flow
45
TROUBLE SHOOTING
3-5. NO SOUND
No Sound
Check the UI
Speakers setting
In AV Set-up
Audio System
Change to
TV Speakers
TV Speakers
Change the Speaker NG
Harness
Symptom
improvement
Speaker Harness
NG
Replace
the B* Board
Symptom
improvement
B* Board
No Sound: Tuner
NG
Speaker impedance
~ 8ohm (+-1.2ohm) ?
No Sound: Audio
No Sound: HDMI
No problem
NG
Replace speaker
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
46
TROUBLE SHOOTING
3-5-1. NO SOUND: TUNER
3-5-2. NO SOUND: MHL
This troubleshooting is only for Analog
No Sound
Check the picture
No Sound with normal

picture
Only RF tuner input?
Refer to
MHL NO PICTURE
OK
NO
Check Sound by other TV set

which is same model
OK
Refer to
No Sound Audio
NG
YES
Check IC1000 (SoC)
NG
Please refer Audio

troubleshooting

by Reference TV set
(For example, Samsung TV(UN46ES7000),
Toshiba TV(42WL863), RB1 or RB2)
OK
Change B*Board.
NG

Source equipment
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
47
TROUBLE SHOOTING
3-5-3. NO SOUND: HDMI1/2/3/4

No Sound
Check the picture
NG
Refer to HDMI NO PICTURE
OK
Check the mode
of Source equipment
Does this model have

Analog Audio In
(Stereo minijack)?
DVI
YES
No
HDMI
Does this model have

Analog Audio In
(Stereo minijack)?
NO
Connect Stereo minijack cable between Source and the TV, and
Change HDMI/DVI Audio Source to Auto or Analog Audio In.
Change the mode of Source equipment to HDMI
Analog Audio In
YES
HDMI/DVI Audio Source

setting is?
Change HDMI/DVI Audio Source to Auto or HDMI Audio In
Auto or HDMI Audio
OK
Check Sound by other TV set

which is same model
Refer to No Sound Audio
NG
YES
Connect Source
equipment directly
KDL-50FA95C, 97C
NO

by Reference TV set
(For example, RB2, RB1)
OK
Change B*Board.
NG
Source equipment
Size B* Board
50
BMX
G* Board
Not
applicable
H* Board
HSC3
48
TROUBLE SHOOTING
3-6. SIDE BUTTONS MALFUNCTION
Side Key button

malfunction
Change Switch Unit
OK
Switch unit issue
NG
Harness on Switch Unit
and B* Board properly connected
OK
Harness
connection
issue
NG
Change
Switch unit-B* board Harness
OK
Harness issue
NG
Power Key (B*Board)
Check parts value :
0 ohm < R1089 < 2 ohm?
NG
NG
Parts Broken
issue
NG
OK
Power Key Muffin Pin (B*Board)
OK
Check voltage(Power ON condition) :
3.287V < Voltage < 3.55V?
Key AD(B*Board)
Check parts value :
0 ohm < R1085 < 2 ohm?
OK
Muffin IC1000
problem
OK
Key AD muffin pin (B*Board)

Check voltage (Power ON condition):
1.53V < voltage < 1.89V?
NG
NG
Change B*Board
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
49
TROUBLE SHOOTING
3-7. IR REMOTE COMMANDER MALFUNCTION
IR do not response to
Remote Commander
Center white LED lit up

when remote control is
pressed
OK
Check whether center

white LED blink ,when using
commander near the sensor
windows
OK
Remote control battery

could be weak.
Change battery.
NG
Harness on H-board
and B* Board
properly connected
OK
Harness
connection
issue
NG
Change
H-B* board Harness
OK
H-B* board harness

issue
NG
Change Smart Core
OK
Smart core issue
NG
NG
B*Board
Check parts value :
0 ohm < R1062 < 2 ohm
NG
Parts Broken issue
NG
B*Board
Check parts value :
95 ohm < R1124 < 105 ohm
OK
IR Muffin Pin (B*Board)
Check voltage (Power ON condition): OK
3.287V < Voltage < 3.55V?
OK
Muffin IC1000
problem
NG
Change B*Board
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
50
TROUBLE SHOOTING
3-8. LIGHT SENSOR ERROR
Backlight doesnt change

when ambient lighting
level changed
Check UI setting for light

Sensor. Make sure it is on
Change the UI setting

to ON
OK
User did not activate light

sensor function
NG
Harness on H-board and
B* Board properly connected
OK
Harness connection
issue
OK
H-B* board harness

issue
NG
Change
H-B* board Harness
NG
Change Smart Core
OK
Smart Core issue
NG
B*Board
Check parts value :
0 ohm < R1061 < 2 ohm
NG
Part broken issue
OK
Opt_sens Muffin Pin
OK
Check voltage changing from
room light to dark condition
Muffin IC1000
problem
NG
Change B*Board
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
51
TROUBLE SHOOTING
3-9. NETWORK MALFUNCTION(Ethernet (Wired))
[Network Set-up]
>[Wired Set-up]
on the TV
Connection Results
Cable Connection
OK
Connection Results
Local Access
NG
Ethernet Cable
Connection Results
Internet Access
OK
B*board
Wired Set-up
IP address setting
OK
Auto
Check Local router

DHCP server
Proxy setting
Manual
Check IP address
& Local router setting
Size B* Board
50
KDL-50FA95C, 97C
B*board
Failed
Failed
Failed
Check cable
OK
BMX
G* Board
Not
applicable
H* Board
HSC3
52
TROUBLE SHOOTING
3-10. WIRELESS NETWORK MALFUNCTION

1) Internal Wireless Network malfunction
Wireless Network
on the TV
Error Message appear

when the Wireless
Network is selected?
Is the radio field

Strength too weak
or even No signal?
No
No
B* Board
Yes
Yes
Change WiFi module
NG
Size B* Board
Access Point
50
BMX
G* Board
Not
applicable
H* Board
HSC3
OK
WiFi module
Check harness
connection is OK
between WiFi and B* Board
NG
Connect properly
OK
Loose harness
NG
OK
Change
Wi-Fi module
OK
Wi-Fi module
KDL-50FA95C, 97C
NG
Change harness
between B* board
and WiFi
OK
Main Harness
NG
Change B* board
If Wi-Fi malfunction happens,
Wi-Fi module
Harness between WiFi and Bxx
Bxx board
are suspected.
53
TROUBLE SHOOTING
3-11. BLUETOOTH MALFUNCTION
Touch pad Remote doesnt work

Or
3D-glasses (Active) doesnt work
Or
Bluetooth Speaker/Headphone/Headset doesnt work
Home > Settings >

Bluetooth Settings
NG
else
OK
Check BT antenna
Connection is OK
Can read
Near discoverable
Bluetooth Device
NG
NG
Check harness
NG
connection is OK
between BT and B* board
OK
Change BT module
OK
BT module
Please refer
Touch pad Remote manual
3D-glasses (Active) manual
Or
Bluetooth Speaker/Headphone/Headset operation manual
OK
Connect properly
Connect properly
OK
OK
Loose BT antenna
connection
Loose harness
NG
NG
Change harness
Between B* board
and BT
NG
Change B* board
OK
Main Harness
Size B* Board
50
KDL-50FA95C, 97C
BMX
G* Board
Not
applicable
H* Board
HSC3
54
SEC 4. DIAGRAMS
4-1. BLOCK DIAGRAM
LED
Key
BMX
GPIO
OptSens
GPIO
Sircs
DDR3
FRC+Tcon
(120Hz)
USB2.0
USB2.0
USB2.0
ARM Cortex A17 dual core

1.13GHz
Cortex-A17 NEON
1MB L2 Cache
X-Reality Pro
Multi-format Decoder.
3D OpenGL ES3.0, DX11
DRAM Controller
USB4
HDMI 1.4a, MHL2.0
LVDS/V-by-One
TCON,
Local Dimming
Video Processor
Audio Processor
2D/3D Converter
DEMOD(ATSC,DVB-T/C)
ADC/DAC
Ethernet MAC+PHY
16GB
u-Con.
LVDS
GPIO
Muffin
eMMC
LVDS
/60Hz
GPIO
SIRCS
2.5GB (4Gb5)
120Hz
Triluminous
Active 3D
WIFI &
Bluetooth
SPDIF
HDMI4
HDMI
USB1
USB2 / HDD
HDMI 1.4
/ MHL2.0
KK-Board
I2S
I2S
AMP
Audio
P-AMP
Audio
P-AMP
BD28620
Subwoofer
.2ch
SP
2ch
HP
L/R Out
S-mini
IF
TS
Ether
KDL-50FA95C, 97C
55
DIAGRAMS
4-2. CONNECTOR DIAGRAM

4-2-1. 50 Inch Model
KDL-50FA95C, 97C
56
DIAGRAMS
4-3. CIRCUIT BOARDS LOCATION

4-3-1. KDL-50FA95C/97C
BMX BOARD
SWITCH
UNIT
**LD BOARD
KK MOUNT
**This part is not stocked.
The purpose of indicated in this illustrator is just for reference only.
* SMART CORE BLOCK
<** SMART CORE BLOCK >
HSC3-S
MOUNT
WLAN/BT
MODULE
KDL-50FA95C, 97C
57
DIAGRAMS
4-4. Wire Dressing

4-4-1. Wire Dressing (FLEXIBLE FLAT CABLE 51P (i))
2
1
FLEXIBLE FLAT
CABLE 51P
3
FLEXIBLE FLAT
CABLE 51P
Insert Connector
Overall View
KDL-50FA95C, 97C
Caution during handling Flexible Flat Cable
58
DIAGRAMS
4-4-2. Wire Dressing (FLEXIBLE FLAT CABLE 51P(ii))

Overall View
Insert Connector
BMX BOARD
Caution during handling Flexible Flat Cable
KDL-50FA95C, 97C
59
DIAGRAMS
4-4-3. Wire Dressing (CONNECTOR ASSY 30P)
Connector Assy 30P
2
Overall View
Connector Assy 30P
3
Wire Dressing
Insert Connector
LD BOARD
BMX BOARD
KK MOUNT
KDL-50FA95C, 97C
60
DIAGRAMS
4-4-4. Wire Dressing (CONNECTOR ASSY 12P)
Connector Assy 12P
Overall View
Connector Assy 12P
33
Insert Connector
BMX
BOARD
KK MOUNT
KDL-50FA95C, 97C
61
DIAGRAMS
4-4-5. Wire Dressing (HARNESS ASSY)

1
Overall View
HARNESS ASSY
Overall View
4
Insert Connector
Insert Connector
Insert Connector
BMX
BOARD
SPEAKER L
SPEAKER R
5
Overall View
SWITCH
UNIT
Overall View
Insert Connector
KDL-50FA95C, 97C
62
DIAGRAMS
4-4-6. Wire Dressing (BT ANTENNA)

1
BT ANTENNA
3
Overall View
4-4-7. Wire Dressing (SMART CORE)
SMART
CORE
Insert Connector
Overall View
KDL-50FA95C, 97C
63
DIAGRAMS
4-4-8. Wire Dressing
Overall View
4-4-9. Wire Dressing

1
2
Overall View
KDL-50FA95C, 97C
64
DIAGRAMS
4-4-10. TAPE
1
TAPE
Overall View
2
Overall View
TAPE
2c
1b
2a
1a
2b
Overall View
Overall View
TAPE
TAPE
3b
3a
4a
4b
5
Overall View
TAPE
5b
5a
KDL-50FA95C, 97C
65
END
9-888-171-A1
KDL-50FA95C, 97C
Sony Visual Products Inc.
English
2015CL08-Data
Made in Japan
2015. 3
66
APPENDIX-1
1-1. Procedure To Disassemble Under Cover
1-1-1. XMDT Under Cover (UC) Disassembly Method
1) Remove woofer from TV set

(Wall mount position)
Step 3: Push upward and take out from TV set.
X4
Step 1: Remove
connector
Step 2: Ensure all screws on is removed.
KDL-50FA95C, 97C
67
APPENDIX-1
2) Remove UC
(Standing position)
X 20
XMDT 50
Step 1:Remove connector
Step 1: Ensure all screws is removed.
X4
Step 2: Ensure all screws is removed.
Step 2: Take out the UC

Step 3: Push downward and take out from TV set.
KDL-50FA95C, 97C
68
APPENDIX-1
1-2. Procedure To Disassemble Smart Core

1-2-1. General
1-2-2. Smart Core Disassembly

Step 1 : Remove WIRELESS CASE by pulling the hook in the direction as shown
BACK VIEW
HOOK PULL
DIRECTION
FRONT VIEW
SMART CORE PARTS

BRACKET,
WIFI
: Hook location
WLAN/BT
MODULE
COVER,
TOP
WIRELESS
CASE
LIGHT,
GUIDE
PANEL,
ORNAMENT
HSC3-S
CASE,
BOTTOM (L)
KDL-50FA95C, 97C
LIGHT CASE
69
APPENDIX-1
1-2-3. Wireless Case Disassembly

Step 2 : Remove WLAN/BT module.
Step 1 : Detach from hook (1 location)
REMOVE WLAN/BT
MODULE
PULL DIRECTION
: Hook location
KDL-50FA95C, 97C
70
APPENDIX-1
1-2-4. Light Case Disassembly

a) Disassembly of COVER, TOP
b) Disassembly of Panel, Ornamental
Take out from hook (2 location) *take out hook from No.1 to No.2.
Detach PANEL, ORNAMENT as shown below
: Hook location
Take out hook at No.1 area
Take out hook at No.2 area

PULL
DIRECTION
Hook location
Lift the hook (Y-Direction) to

release from rib.
Caution Point: Avoid touching board

components
PULL
DIRECTION
After detach No.1 hook, Detach No.2 hook.

Caution Point: Avoid touching board
components
KDL-50FA95C, 97C
71
APPENDIX-1
c) Disassembly of Light, Guide
d) Disassembly of HSC3 Mount Board
Detach LIGHT, GUIDE from hook and push LIGHT, GUIDE from bottom
simultaneously
PULL
DIRECTION
1
PUSH
DIRECTION
: Hook location
Step 3.2 : Pull the LIGHT, GUIDE

inwards to remove it
: Location to pull
PULL
DIRECTION
Remarks:
Do not pull on any components
on HSC PWB!
PULL
DIRECTION
Remarks:
Step 2 is important to avoid hook
broken from Case, Bottom and Light,
Guide.
KDL-50FA95C, 97C
72

Service Manual

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

Original manual issue.

WARNINGS AND CAUTIONS

SAFETY-RELATED COMPONENT WARNING!!

CAUTION ABOUT THE LITHIUM BATTERY

WARNINGS AND CAUTIONS

POUR TRANSPORTER LE TLVISEUR

ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!

WARNINGS AND CAUTIONS

USE CAUTION WHEN HANDLING THE LCD PANEL

How to Find a Good Earth Ground

Lead Free Information

Please pull out FFC while pushing the

Figure 5: LF logo on circuit board

Handling the FLEXIBLE FLAT CABLE (FFC)

Please hold reinforcement board and plunge

SELF DIAGNOSIS FUNCTION

White Center LED Side RGB LED Side Amber LED

White one shot

Cyan one shot

White one shot

Software Updating finish

REC (SCART REC & HDD

*2 One Shot is only user

SELF DIAGNOSIS FUNCTION

DIAGNOSTIC TEST INDICATORS

Main 5.0V failure [DC_ALERT]

BMX Board Error

Audio amp. protection [AUD_ERR]

BMX Board Error

Tuner or demodulator I2C NACK [TU_DEMOD]

BMX Board Error

Panel ID EEPROM I2C No ACK (Also panel

-FRC device I2C No ACK [FRCTC_I2C]

LED driver [BACKLIGHT]

LED driver (LD) board

Over temperature protection [TEMP_ERR]

BMX Board Error

Board Error Item

Main 19.5V overvoltage [MAIN_POWE]

DISPLAY OF STANDBY LED FLASH COUNT

SELF DIAGNOSIS FUNCTION

SELF-DIAGNOSTIC SCREEN DISPLAY

SELF DIAGNOSIS FUNCTION

[SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY]

Smart Core Red LED

Error timestamp for 3rd last recorded error

Format of error timestamps

SEC 1. DISASSEMBLY AND PARTS LIST

DISASSEMBLY AND PARTS LIST

SMART CORE BLOCK

DISASSEMBLY AND PARTS LIST

REF. No. PART No.

DISASSEMBLY AND PARTS LIST

2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3

DISASSEMBLY AND PARTS LIST

REF. No. PART No.

CONNECTOR ASSY 30P

(BMX) -CN4001 (LDB 2) -CN4501(KK) (1)

DISASSEMBLY AND PARTS LIST

SCREW, +PSW M3X8

REMOTE COMMANDER (RMT-TX100B)

3) Service mode display.