HiPath 3000 5000 V8 MyPortal Entry Web Services V2 Installation Guide

Documentation
HiPath 3000/5000 V8
HiPath 500 V8
myPortal entry Web Services V2
Installation Guide
A31003-H3580-J100-4-7631
Communication for the open minded
Siemens Enterprise Communications

www.siemens.com/open
Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standard certified by an external certification company.
Copyright Siemens Enterprise

Communications GmbH & Co. KG 2010
Hofmannstr. 51, 80200 Mnchen
Siemens Enterprise Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
Reference No.: A31003-H3580-J100-4-7631
Communication for the open minded

Siemens Enterprise Communications
www.siemens.com/open
The information provided in this document contains

merely general descriptions or characteristics of
performance which in case of actual use do not
always apply as described or which may change as
a result of further development of the products. An
obligation to provide the respective characteristics
shall only exist if expressly agreed in the terms of
contract. Availability and technical specifications are
subject to change without notice.
OpenScape, OpenStage and HiPath are registered
trademarks of Siemens Enterprise
Communications GmbH & Co. KG.
All other company, brand, product and service
names are trademarks or registered trademarks of
their respective holders.
Contents
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1 Types of Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2 Display Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.3 Functions of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.4 Comparison between myPortal entry and myPortal web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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2 Step by Step Instructions for the Initial Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3 Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1 myPortal entry Web Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1.1 How to Start Up the Plug Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1.2 How to Start Up the Plug Computer without DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2 Configuration with the myPortal entry Web Services Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.1 How to Start the myPortal entry Web Services Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.2 How to Configure the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.3 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.3.1 How to Set the Protocol for Administration and the Applications . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.3.2 How to Force Users to Change the Default Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.3.3 How to Force Users to Choose a Secure Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.3.4 How to Save the Login Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.4 User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.4.1 How to Import Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.4.2 How to Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.4.3 How to Change the Settings for a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.4.4 How to Remove a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3 Yahoo! Widgets Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3.1 How to Install the Yahoo! Widgets Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4 myPortal entry Widget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4.1 How to Install the myPortal entry Widget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4.2 Configuring the myPortal entry Widget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4.2.1 How to Configure Data for Communication with myPortal entry Web Services . . . . . . . . . . . . . .
3.4.2.2 How to Set up CTI Site Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.4.2.3 How to Set up Data for Communication with Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.5 How to Configure a Router to Access myPortal web via a WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.1 How to Perform Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 How to View a Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.3 How to Reboot the Plug Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.4 How to View Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.5 How to Install the Widget HTTP Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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myPortal entry Web Services V2, Installation Guide
Contents
5 Configuring the Communication System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5.1 Configuring Least Cost Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.2 Configuring a MULAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.3 Configuring Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6 myPortal entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.1 How to Start myPortal entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.2 Updating the myPortal entry Widget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.2.1 How to Update the myPortal entry Widget Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7 myPortal web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7.1 Performance Comparisons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7.2 How to Start myPortal web for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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Introduction
1 Introduction
myPortal entry Web Services V2 is a unified communications starter solution for
the HiPath 3300/3350/3500/3550 and HiPath 500 (as of V8R4) communication
systems.
It consists of the following three coordinated components:
myPortal entry Web Services V2, the core software component for
connecting to the respective communication system,
myPortal entry Widget V3, an application for stationary PC workstations,
myPortal web, the application for Smartphones of mobile employees, and
myPortal for OpenStage, the application for the stationary PC workplace.
For details on which mobile networks can be used, see Performance

Comparisons.
INFO: The Apple iPhone G3 was used as a reference for
describing the usage of Smartphones. However, in the
descriptions that follow, the generic term "Smartphone" is used,
since myPortal web is platform-independent and runs on all
current standard web browsers.
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Introduction
Types of Topics
1.1 Types of Topics

The types of topics include concepts and operating instructions.
Type of topic
Contents
Title
Concept
Explains the "What".
Usually without a verb, as in Call

Functions.
Operating
instructions
Describe task-oriented
Starts with "How to" followed by a
application cases i.e., the
verb, for example: How to Dial a
"How" and assumes
Call Number.
familiarity with the associated
concepts.
1.2 Display Conventions

This documentation uses a variety of methods to present different types of
information.
Purpose
Presentation
Example
User interface
elements
Bold
Click OK.
Menu sequence
>
File > Exit
Special emphasis
Bold
Do not delete Name.
Cross-reference text Italics
You will find more information in the

topicNetwork.
Output
Monospace font, e.g.,

Courier
Command not found.
Input

Courier
Enter LOCAL as the file name.
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Introduction
Display Conventions
Purpose
Presentation
Example
Key combination

Courier
<Ctrl>+<Alt>+<Esc>
Work Steps and

Substeps
Numbered and
alphabetical lists
1. Configure the DSL telephony

stations with the associated
DID phone numbers.
a) Click Add.
Alternative Work
Steps
Enumeration
b) Enter the name of the

Internet telephony station
under Internet Telephony
Station.
If you want to output amounts,
enable the check box Display
amounts instead of units.
If you want to output units, clear
the check box Display
amounts instead of units.
When operating PC programs with a mouse, the following assumptions are made
for the mouse configuration:
Primary mouse key: "Click on ..."
Secondary mouse key: "Right-click on ..."
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Introduction
Functions of Components
1.3 Functions of Components

Overview:
Public network
Company network
HiPath 500/3000
myPortal entry
Web Services
(Plug Computer)
Mobile employees
Router
UP0/E
myPortal entry
myPortal web
WLAN
The components perform the following functions:
myPortal entry Web Services

The myPortal entry Web Services provide all the central functions for the
operation of myPortal entry and myPortal web. The
myPortal entry Web Services run on a Plug Computer and are connected to
the communication system and the Internet router via the LAN. In order to use
myPortal web, the myPortal entry Web Services must be accessible from the
Internet via the router.
myPortal web
myPortal web is the application for mobile employees that is made available
by the myPortal entry Web Services through an Internet browser. myPortal
web has been optimized for presentation on Smartphones. It can, however,
also be used with other Internet browsers, but may be subject to some display
restrictions under certain circumstances.
myPortal entry
myPortal entry is the desktop application for internal employees and home
workers. The application is installed on the employee' s PC and uses the
Yahoo! Widgets technology. myPortal entry communicates with the
myPortal entry Web Services, provides the employees with Unified
Communications services and also extends the functionality of myPortal web.
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Introduction
Comparison between myPortal entry and myPortal web
Yahoo! Widgets Engine

The Yahoo! Widgets Engine is a prerequisite for running myPortal entry on a
Desktop PC. The Widget Engine provides an intuitive and easy to use
interface for Yahoo! widgets. myPortal entry is integrated in the Yahoo!
Widgets Engine and appears automatically in the interface of the Yahoo!
Widgets Engine.
1.4 Comparison between myPortal entry and myPortal web

myPortal entry and myPortal web differ in the scope of their functionality.
However, both applications access the myPortal entry Web Services
interfaces and use the same data repositories such as the personal contacts,
presence status and journal entries.
Feature
Call control
At a desktop phone Direct
No
No
Associated dialing Yes
No
No
Direct GSM/UMTS No
Yes
No
Mobility Callback
No
Yes
No
Call Through
No
Yes
No
Status
Yes
Yes
Yes
Forwarding
destination
Yes
No
No
Return time
Yes
Yes
Yes
Status
Yes
Yes
Yes
Forwarding
destination
Yes
No
No
Return time
Yes
Yes
Yes
Check
Yes
Yes
No
Control
Yes
Yes
No
Journal
Yes
Yes
No
All
Yes
No
No
Inbound
Yes
No
No
Missed
Yes
No
No
Answered
Yes
No
No
Outbound
Yes
No
No
Follow-up
Yes
No
No
Note function for follow-up
Yes
No
No
Active if myPortal entry is running
Yes
No
No
Set
View
EVM - Voicemail
control via GUI
Call journal
myPortal for OpenStage
Yes
At a Smartphone
Presence
myPortal entry myPortal web
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Introduction
Comparison between myPortal entry and myPortal web
Feature
Team functions
myPortal entry myPortal web
myPortal for OpenStage
Set team forwarding
Yes
No
No
Team messaging
Yes
No
No
Scalable interface
Yes
No
No
Status-based call forwarding
Yes
No
No
Personal directory
Yes
Yes, input,
import and
editing
functions via
myPortal entry
No
Manual input
Import function
Internal directory
Outlook
Yes
Excel
Yes
CSV
Yes
No
No
System stations
Yes
Yes
No
Display Presence status
Yes
Yes
No
Yes
Yes
No
Freely programmable
Yes
No
No
Display Presence status
Yes
No
No
Yes
No
No
System directory
Function keys
No
Integration of an Internet directory
Please refer to the performance details for the usage of myPortal web; see also
Performance Comparisons.
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Step by Step Instructions for the Initial Installation
2 Step by Step Instructions for the Initial Installation

The section below provides you with step-by-step instructions for the initial
installation of the software components of myPortal entry and myPortal web. The
steps describe the minimum scope of an installation in a standard configuration
and includes the installation of one myPortal entry and myPortal web client each.
Details on setting up different configuration variants are provided further below in
the document.
Prerequisites:
Step by Step:
One of the following communication systems: HiPath 3300/3350/3500/3550

and HiPath 500 as of V8R4 or Octopus F100/F200/F400 as of V8R4. The
software of the communication system has been updated to the latest
released version. As of V8R4, an MMC card with a minimum capacity of 128
MB is required in the communication system to save the configuration data.
For mobile callbacks: the required Mobility Entry licenses and Mobility Entry
stations have been configured; the mobile stations with the associated station
numbers have been entered; Least Cost Routing is active, and the WEB ID
has been assigned; see Configuring the Communication System.
A LAN in the subnet 255.255.255.0 with an Internet connection.
The product CD for the software installation.
The Plug Computer, with myPortal entry Web Services preinstalled on it. The
Plug Computer must be reachable from the client PCs and from the Internet.
A client PC with a 32-bit Windows operating system for the installation of

myPortal entry.
The Smartphone (preferably an Apple iPhone) for using myPortal web.
1. Connect the Plug Computer to your local network via a LAN cable.
2. Connect the Plug Computer to the power supply with a power adapter or
cable. Wait for approximately three minutes until the Plug Computer has
started.
3. Start the product CD on a PC connected to the LAN, select English >
Configure Services and follow the instructions. The wizard installs the
Plug Computer installation Assistant. The Assistant finds the Plug Computer
on the network and offers you administrative access via a web browser. In
addition, you can also add a shortcut in the Windows Start menu under
myPortal entry Web Services.
INFO: An operational DHCP server is required for the initial
startup. If no DHCP server is found after the startup of
Plug Computer, the IP address 192.168.2.11 is assigned after
about 5 minutes.
4. Open the myPortalentry Web Services Assistant from the Windows Start
menu with myPortalentry Web Services > Assistant .
5. Enter admin in both the Name and Password fields and click Login.
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6. Enter a new password that is only known to you in the Password and
Confirm Password fields and click Save.
7. Enter the IP address of your communication system under IP address.
INFO: Note that the IP address of the communication system
itself must be entered here and not that of any other IP board
(such as the HG1500) that may be present.
8. Click Save.
9. Click in the Administration menu on User Management.
10. Click on Import and confirm with OK.
11. Wait until the import process has completed and then confirm with OK.
12. Select one of the imported users from the User list.
13. Select the myPortal web Access check box if you want to work with a mobile
client.
14. Click Save.
15. Start the product CD at the client PC, select English > Client Installation >
Yahoo! Widget Engine, and follow the instructions.
INFO: The wizard installs the Yahoo! Widget Engine.
Alternatively, you can also download the file via the
http://widgets.yahoo.com/download/ URL.
On completing the installation, you will find shortcuts for the
services on the Windows Start menu under Yahoo! Widgets.
16. Select English > Client Installation > myPortal entry on the product CD and
save the file on the Windows Desktop.
17. Double-click on the myPortal entry.widget file and then click Yes.
INFO: The wizard installs the widget myPortal entry.
18. If not already started on completing the installation, start the myPortal entry
widget now and click on Widget Preferences... in the context menu.
19. Click on Server and enter the IP address or the DNS name of the
Plug Computer in the IP address of your server field.
20. If you have access to the voicemail of your communication system, click on
Voicemail and make the following entries:
a) Select the Entry Voice Mail (EVM) available check box.
b) Enter your internal call number (extension) in the Your mailbox number
field.
c) Enter the default password 1234 in the Your mailbox password field.
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21. Click Save.

22. If not already completed, configure your router so that you can access the
Plug Computer from outside your LAN; see How to Configure a Router to
Access myPortal web via a WAN.
23. Enter the URL http://<Plug Computer>:8801/ or https://
<Plug Computer>:8802/ in the URL line on your Smartphone and confirm
the input. <Plug Computer> stands for the DynDNS address of the
Plug Computer that was configured in the router.
24. Save the URL of the page as a favorite/bookmark for myPortal on the Start
page of the Smartphone.
Result:
Next steps:
With these steps, you have now finished installing the

myPortal entry Web Services as well as one myPortal entry and myPortal web
client each, and also configured the basic functions.
In order to use the myPortal entry and myPortal web clients, users must now
change their personal passwords with the myPortal entry Web Services Assistant
and possibly also enter their personal voicemail passwords to use the voicemail
feature in myPortal entry. To do this, the following information must be provided
to them:
URL for invoking the myPortal entry Web Services Assistant:

http://<Plug Computer>:8801/admin. <Plug Computer> stands
for the DynDNS address of the Plug Computer that was configured in the
router.
User Name (corresponds to the station number of the user).
Initial password (default: User Name).
The User Guides for myPortal entry and myPortal web.
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Installation and Configuration

3 Installation and Configuration

In order to use myPortal entry and myPortal web, different installations are
required.
3.1 myPortal entry Web Services

The myPortal entry Web Services provide the interface between the myPortal
entry and myPortal web client applications and the communication system. The
myPortal entry Web Services include a number of different components that are
needed to run the client applications.
The myPortal entry Web Services are already preinstalled on a Plug Computer
and are configured during the initial startup of the Plug Computer.
The administration interface for the myPortal entry Web Services is the
myPortal entry Web Services Assistant; see also Configuration with the
myPortal entry Web Services Assistant.
For security reasons, the administrator password for the myPortal entry Web
Services Assistant must be changed when it is started for the first time.
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3.1.1 How to Start Up the Plug Computer

The installation of the Plug Computer occurs automatically for the most part after
plugging it into a power outlet.
Prerequisites:
Step by Step:
The communication system is installed and integrated in the LAN.
A DHCP server service (e.g., at the router) is running on the LAN.
The subscribers have been set up in the communication system.
The mobility-relevant settings have been made.
cable. Wait for approximately three minutes until the Plug Computer has
started.
3. Start the product CD on a PC connected to the LAN, select English >
Configure Services and follow the instructions. The wizard installs the
Plug Computer installation Assistant. The Assistant finds the Plug Computer
on the network and offers you administrative access via a web browser. In
addition, you can also add a shortcut in the Windows Start menu under
4. Open the myPortalentry Web Services Assistant from the Windows Start
menu with myPortalentry Web Services > Assistant .
Next steps:
Administration of the myPortal entry Web Services, see How to Start the
myPortal entry Web Services Assistant.
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3.1.2 How to Start Up the Plug Computer without DHCP

If no DHCP server is available on the LAN, some additional entries must be made
for the LAN when starting up.
Prerequisites:
Step by Step:
The communication system is installed and integrated in the LAN.
No DHCP Server service is running on the LAN.
The subscribers have been set up in the communication system.
The mobility-relevant settings have been made.
cable. Wait at least five minutes until Plug Computer has started and been
assigned the temporary IP address 192.168.2.11.
3. Set up the temporary IP address 192.168.2.10 in the subnet 255.255.255.0
on a PC in the LAN.
4. Start the product CD on this PC, select English > Configure Services and
follow the instructions. The wizard installs the Plug Computer Installation
Assistant. The Assistant finds the Plug Computer on the network and offers
you administrative access via a web browser. In addition, you can also add a
shortcut in the Windows Start menu under myPortal entry Web Services.
5. Open the myPortalentry Web Services > Assistant from the Windows
Start menu with myPortal entry Web Services > Assistant.
6. Click in the main selection of the header line on Plug Computer.
7. Click on Network in the menu.
8. In the Setup list, select the option Static.
9. Enter the IP data 192.168.2.10/255.255.255.0 in the fields for Static.
INFO: Please check your manual entries carefully. Invalid entries
could result in the inability to access Plug Computer.
10. Click Save.
Next steps:
16
After changing the network settings, you will be automatically prompted to restart
Plug Computer. The temporary IP address that was additionally set up on the PC
can now be deleted.
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Configuration with the myPortal entry Web Services Assistant
3.2 Configuration with the myPortal entry Web Services Assistant

The myPortal entry Web Services Assistant is used to configure the interface
between the client applications and the communication system.
The user interface is divided into an Administration area, in which you can
configure the Web Services, and the Plug Computer area, in which you can
specify the network settings of the Plug Computer.
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The Administration menu contains the following areas:
User Administration
This area is used to set up the individual myPortal users. Some data can only
be changed with Manager E and is just displayed here. More information on
this can be found in the documentation of Manager E.
Configuration
Interface data of the communication system and general CTI data.
Security
Security settings related to the login data.
Maintenance
Actions for maintaining the myPortal entry Web Services.
Status
Displays status information on the application server, the
myPortal entry Web Services Assistant and the myPortal Web Service
Provider.
Information
Displays version information on the myPortal entry Web Services Assistant.
The Plug Computer menu contains the following areas:
Network
Select and set up the network data of the Plug Computer.
Maintenance
Restart the Plug Computer.
3.2.1 How to Start the myPortal entry Web Services Assistant

Prerequisites:
Step by Step:
The Plug Computer is operational.
A LAN connection to the Plug Computer exists.
1. Select one of the following two options:
Select the following at one PC on the LAN via the Windows Start menu:
myPortal entry Web Services > Admin Portal.
Open an Internet browser on every other PC in the LAN and enter either
of the following URLs
http://<admin IP address>:8801/admin or http://<admin
IP address>:8802/admin in its URL line. Then confirm your entry.
<admin IP address> stands for the IP address of the PC on which the
myPortal entry Web Services are installed.
INFO: For data security reasons, you are strongly advised to use
the encrypted HTTPS protocol when accessing the
myPortal entry Web Services and myPortal web.
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2. In the Login window, enter admin in the Name field and your personal
password (or the default password, which is also admin) in the Password
field. Then click Login.
Next steps:
If you are starting the myPortal entry Web Services Assistant for the first time, you
will be first prompted to change the default password.
3.2.2 How to Configure the Interface

Prerequisites:
Step by Step:
The myPortal entry Web Services Assistant has been started; see How to
Start the myPortal entry Web Services Assistant.
A connection to the communication system has been established.
The IP address of the communication system has been configured (access

through the system telephone via *95; "HIP Forwarding" or "LIM")
1. Click in the Administration menu on Configuration.

2. Enter the IP address of your communication system under IP address.
INFO: Note that the IP address of the communication system
itself must be entered here and not that of the LAN interface
(e.g., HG1500).
3. Enter the port number of the Lightweight Application Connector in the LAC
Port field. Default: 7200.
4. Enter the port number of the voicemail in the EVM Port field. Default: 8900.
5. Enter the appropriate data for your site in the CTI fields.
6. Click Save.
3.2.3 Security
The settings relevant for security can be made on the Security page. These
settings apply equally to all users.
3.2.3.1 How to Set the Protocol for Administration and the Applications
You can set with which network protocol access to the administration area and to
the applications is to be permitted or denied. This also allows you to block access
to the applications entirely.
Step by Step:
1. Click in the Administration menu on Security.

2. Under Access Rules select the desired user interfaces for the HTTP or
HTTPS protocol.
3. Click Save.
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3.2.3.2 How to Force Users to Change the Default Password

This option enables you to force users to change the default password before
using myPortal web on starting the myPortal entry Web Services Assistant for the
first time.
Step by Step:

2. Select the Force user to change default password check box.
3. Click Save.
3.2.3.3 How to Force Users to Choose a Secure Password

This option enables you to force users to choose a secure password. The
requirements for a secure password are shown on hovering over the Info symbol.
Step by Step:

2. Select the Force user to choose secure password check box.
3. Click Save.
3.2.3.4 How to Save the Login Data

This option enables you to define whether the login data of the myPortal web user
is saved as a cookie on the Smartphone. Enabling the function facilitates the login
process, but also increases the risk of potential misuse.
Step by Step:

2. Select the Save login data for devices check box.
3. Click Save.
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3.2.4 User Management

The User Management enables you to set up the users of myPortal entry and
myPortal web.
The Dial Mode is used to define how outbound calls are to be conducted with
myPortal web.
Callback preferred
GSM preferred
Call Through
The connection is set up through a callback from the

communication system.
You are using the ONS (One Number Service).
The immediate acceptance of a call by the Smartphone

mailbox must not be enabled.
Calls are conducted via a direct mobile connection
without any involvement of the communication system.
Connection option when neither ONS nor DISA are

available.
Only applicable for manual dialing and personal contacts.

This requires the phone number in the personal contacts
to be in canonical format, (e.g., +49(89)7
The connection is set up through the communication
system via the DISA (Direct Inward System Access)
phone number.
You are using the ONS (One Number Service) and have
a fast call setup.
This option makes sense if you have a mobile phone

contract with a flat rate for calls into the fixed network.
With Access to Assistant, you can grant or deny users access to customized
settings in the myPortal entry Web Services Assistant.
With myPortal web Access, you can grant or deny users the permission to use
myPortal web.
The Configured for Mobility Entry and Associated Services properties must
be set in the communication system using Manager E and are just displayed for
verification here.
For the admin user, a link to a list displaying the client connections to the
myPortal entry Web Services is shown under Connections.
For all users except admin, additional device settings for using myPortal web at
a Smartphone can be made.
If Auto Refresh is enabled, the data volume may increase significantly.
Consequently, you are advised to enable this option only if you have a mobile
phone contract with a flat rate for data transfers.
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3.2.4.1 How to Import Users

Prerequisites:
Step by Step:

2. Click Import.
3. Click OK.
4. Wait until the import process has completed and then click OK.
3.2.4.2 How to Add Users

In general, it is advisable to import users automatically instead of adding them
manually.
Prerequisites:
Step by Step:

2. Click Add.
3. Enter the internal call number of the subscriber in the User field.
4. Enter a unique password in the Password field and then enter the identical
password in the Confirm Password field. Default: internal call number
(extension) of the subscriber.
5. Select the user interface language for from the LanguagemyPortal web list.
6. Select the dial mode for from the Dial modemyPortal web list.
7. Clear the Access to Assistant check box if required.
8. Select the myPortal web Access check box.
9. Click Save.
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3.2.4.3 How to Change the Settings for a User

Prerequisites:
Step by Step:
There are existing users.

2. Select a user from the User list.
3. Make the desired changes for the user under Settings.
4. Make the desired changes for the used Smartphone under Device Settings.
5. Click Save.
3.2.4.4 How to Remove a User

Prerequisites:
Step by Step:
There are existing users.

2. Select a user from the User list.
3. Click Remove.
4. Click OK.
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3.3 Yahoo! Widgets Engine

The Yahoo! Widgets Engine is a software program that is required to install
widgets such as myPortal entry. This means that the Yahoo! Widgets Engine must
already be running on every PC on which myPortal entry is to be installed. The
Yahoo! Widgets Engine appears as the Yahoo! Widgets icon in the task bar, as
a shortcut in the Windows Start menu under Yahoo! Widgets and as the dropdown Yahoo! Widgets Console at the edge of the screen.
To install new widgets, simply place the widget files under My Documents/My
Widgets. The files located there are automatically integrated in the interface of
the Yahoo! Widgets Engine. Similarly, widgets that are deleted from there are
automatically removed from the Yahoo! Widgets Engine. Alternatively, you can
also double-click on the widget file to install it.
3.3.1 How to Install the Yahoo! Widgets Engine

Prerequisites:
Step by Step:
The myPortal entry Web Services are correctly installed and configured.
1. Start the product CD on the client PC, select English > Client Installation >
Yahoo! Widget Engine, confirm the messages and dialog boxes, and follow
the instructions.
INFO: The wizard installs the Yahoo! Widget Engine.
Alternatively, you can also download the file via the
http://widgets.yahoo.com/download/ URL.
2. Clear the check boxes Set my homepage to www.yahoo.com and Set my
default search engine to Yahoo! if required.
INFO: If you leave these check boxes enabled, these settings will
be applied to your PC and cannot be easily reset later.
3. Click Close.
4. Read the licensing agreement and then agree to its terms of use.
5. Several different widgets are installed when installing the Widgets Engine. If
you do not want to use some of these widgets, you can close them so that
they do not appear the next time the Yahoo! Widgets Engine is started. To do
this, right-click on the widget you want to close and click Close Widget.
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myPortal entry Widget
3.4 myPortal entry Widget

The myPortal entry widget serves, among other things, as the user interface for
operating and configuring myPortal entry.
3.4.1 How to Install the myPortal entry Widget

Prerequisites:
Step by Step:
The myPortal entry Web Services and the Yahoo! Widgets Engine are
correctly installed and configured.
A released version of the myPortal entry widget is available. You can obtain
this through a product CD, for example, via the SEBA portal or the Software
Supply Server (further details can be found on the product CD).
1. Start the product CD, select English > Client Installation > myPortal entry
and save the file on the Windows Desktop.
2. Double-click on the file myPortal entry.widget and then click Yes. The
widget is automatically saved under My Documents/My Widgets and
added to the interface of the Yahoo! Widget Engine.
3. Click Use Widget.
4. The Initial Installation wizard of the myPortal entry widget is then started.
INFO: If a myPortal entry widget installation has already been
performed, the Initial Installation wizard is skipped, and the
existing configuration settings are retained.
5. Accept the terms of use.
6. Read the general information and click Next.
7. Enter the IP address of the Plug Computer.
8. Click Save, followed by OK. The Basic myPortal entry Settings window
appears.
9. Verify the accuracy of the details.
10. Enter the values that were assigned to you as a user when installing the
myPortal entry Web Services in the User Name and Password fields. The
setting is made on the Server page. The user name usually corresponds to
the internal station number.
11. If you have access to the voicemail of your communication system, click on
Voicemail and make the following entries: Select the Entry Voice Mail (EVM)
available check box, enter your internal call number (extension) in the Your
mailbox number field and enter the default password 1234 in the Your
mailbox password field.
12. Click Save.
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myPortal entry Widget
3.4.2 Configuring the myPortal entry Widget

In order to use the myPortal entry widget, you will need to first supply the widget
with some data. This usually occurs on starting the widget for the first time (see
above). Further configuration options such as the appearance of the interface and
language settings can be found in the User Guide for the widget.
3.4.2.1 How to Configure Data for Communication with myPortal entry Web Services
Step by Step:
1. Right-click on myPortal entry.

2. Click on Widget Preferences... in the context menu.
3. Click Server.
4. Enter the IP address or the DNS name of the Plug Computer in the IP
address of your server field.
5. Enter the port number of the used port (HTTP:8801 or HTTPS:8802 by
default) in the IP port of your server field.
6. Select the HTTPS to Server check box if you want to set up a secure HTTP
connection.
7. Enter your user name and password in the User Name and Password fields.
The user name usually corresponds to the internal station number.
8. Select the Ignore system proxy settings check box if the proxy settings are
to be bypassed when the Widget HTTP Connector is active.
9. Click Save.
3.4.2.2 How to Set up CTI Site Parameters

The site parameters can be used to have phone numbers in canonical format
translated to dialable format. This has an impact on all the call numbers entered
and saved in myPortal entry. The site parameters are configured centrally using
the myPortal Web Services Assistant and are only displayed here. The switch
Add central office number for journal entries must be set if the CO number is
to be automatically added to entries. This is not necessary if the CO number
(route prefix) is already sent by the system.
Step by Step:

3. Select the Add central office number for journal entries check box.
4. Click Save.
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How to Configure a Router to Access myPortal web via a WAN
3.4.2.3 How to Set up Data for Communication with Voicemail

Step by Step:

3. Click Voicemail.
4. Select the Entry Voice Mail (EVM) available check box to activate the
voicemail for myPortal entry .
5. Enter your internal number (extension) in the Your mailbox number field.
6. Enter your personal password for accessing your voicemail in the Your
mailbox password field. Default password: 1234.
7. Click Save.
3.5 How to Configure a Router to Access myPortal web via a WAN

In order to access the functions of myPortal web with your Smartphone from
outside your LAN, the router being used in the LAN must be configured
accordingly. The configuration of the Speedport W503V router is described here
as an example.
http://my-company.dyndns.org.org:8801
Company network my-company

IP: 192.168.2 / 24
HiPath 3000
IP: 192.168.2.9
myPortal entry
Web Services
(Plug Computer)
IP: 192.168.2.2
myPortal web
ADSL
LAN
Internet Router
IP: 192.168.2.1
Support for:
NAT/PAT, DynDNS
myPortal entry IP: 192.168.2.250
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DynDNS Server
my-company.dyndns.org
Access to Internet Provider with

dynamic IP address
27

Prerequisites:
Step by Step:
Internet router with Port Forwarding and DynDNS support.
Plug Computer for myPortal entry Web Services with Internet access via a
connection to an Internet router.
Internet connection with a flat rate tariff.
DynDNS account (if the Internet connection has a fixed IP address, DynDNS
is not required).
1. Open the Web Configuration of the router and log in.

2. Open the Konfiguration > Netzwerk > NAT & Portregeln > PCs benennen
(Configuration > Network > NAT & Port Rules > Name PCs) page and
specify a unique name for the Plug Computer with the
3. Open the Konfiguration > Netzwerk > NAT & Portregeln > Regel
Definition (Configuration > Network > NAT & Port Rules > Rule
Definition) page and define a new port forwarding rule with the port numbers
HTTP:8801 or HTTPS:8802.
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4. Open the Konfiguration > Netzwerk > Dynamisches DNS (Configuration >
Network > Dynamic DNS) page and enter your DynDNS data.
5. Test the connection from your Smartphone by invoking the DynDNS URL,
e.g., http://my-company.dyndns.org:8801.
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Maintenance
4 Maintenance
A number of integrated tools are available to you within the
myPortal entry Web Services for maintenance and troubleshooting.
INFO: Whenever any changes are made to the configuration of

myPortal entry or the configured subscribers or licenses, a restart
of myPortal entry is recommended. The restart enforces
resynchronization with the system.
Within the myPortal entry Web Services Administration, you will find appropriate
functions under the Administration menu to perform typical maintenance tasks
such as the following:
Get Log Files can be used to retrieve and display the log files of the Web
Services.
Create Backup can be used to back up the entire database of the

myPortal entry Web Services. This includes, among other things, all the user
data as well as the IP addresses and port numbers.
The database can also be copied back (i.e., restored) from an earlier backup
file with Restore Backup. In such cases, after the database has been
restored correctly, an automatic restart of the myPortal entry Web Services
occurs.
The function Restore factory settings for Web Services replaces the
current database with the factory default database. Consequently, the Login
and Password details for the administrator are also reset to their default
values.
Update the Web Services software enables you to keep the Web Services
software up-to-date with the current version.
The status display can be used for troubleshooting: the system displays
information on the status of important connections and software components on
the Status page and indicates whether or not they are operating correctly.
The Application Server component establishes the connection to the
communication system and the database and is responsible for maintaining the
local data of the users/clients.
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Maintenance
Under the status for the application server, you will find relevant details on the
functioning of the following essential connections:
Phone system
Database
Voicemail
Missing monitoring items
Active users
Current connections
Users without terminal devices
Mobility Entry Users
The application server tries to automatically recover from dropped connections to

the communication system, for example. The corresponding entries for this can
be found in the log files.
The Restart button can be used to resynchronize the application server with the
communication system.
This is always required whenever Mobility users or Mobility licenses are added,
removed or changed in the communication system.
The myPortal entry Web Services Assistant operates the administration portal of
the myPortal entry Web Services.
The myPortal entry Web Services Provider presents the myPortal web
application in a browser.
INFO: The LAS can be restarted via Administration > Status >
Application Server. The entire Plug Computer can be rebooted
via Plug Computer > Maintenance > Reboot.
The Read log files item on the maintenance page can be used to copy the log
files in zipped format to any PC or data volume available on the customer
network.
The ZIP file contains trace and log files that can serve as a starting point for
diagnostics when the status page shows that a particular connection cannot be
established.
The active client sessions of selected users can be displayed under the User
Management. It shows which client has logged in from which IP address.
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Maintenance
How to Perform Maintenance Tasks
4.1 How to Perform Maintenance Tasks

You can read out the log file, create a data backup and reload a previously created
backup.
Prerequisites:
Step by Step:
1. Click in the Administration menu on Maintenance.

2. If you want to reload a data backup or update the Web Services software, first
select the appropriate file with Browse.
3. Click on Run next to the desired action to start that action.
4.2 How to View a Status

Prerequisites:
Step by Step:
1. Click in the Administration menu on Status.

2. If present, click on the link next to Active Users to display the list of active
users.
4.3 How to Reboot the Plug Computer

Prerequisites:
Step by Step:
1. Click in the main selection of the header line on Plug Computer.

2. Click Maintenance in the menu.
3. Under Restart, click on Start.
4.4 How to View Information

Prerequisites:
Step by Step:
32
1. Click in the Administration menu on Information.
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Maintenance
How to Install the Widget HTTP Connector
4.5 How to Install the Widget HTTP Connector

The Widget HTTP Connector should only be used if you encounter stability
problems with the Yahoo! Widget Engine (e.g. crashes). The Widget HTTP
Connector reduces the load on the Yahoo! Widget Engine.
Prerequisites:
Step by Step:
The myPortal entry Web Services have been correctly installed on a PC.
The Yahoo! Widgets Engine and myPortal entry have been correctly installed
on the client PC.
1. Start the product CD at the client PC, select English > Client Installation >
Widget HTTP Connector, and follow the instructions.
4.6 Troubleshooting
More information on the Troubleshooting topic can be found on the Internet under
the Expert wiki of Siemens Enterprise Communications at:
http://wiki.siemens-enterprise.com/index.php/myPortal_entry
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Configuring the Communication System

Configuring Least Cost Routing
5 Configuring the Communication System

To enable mobile callbacks, specific configuration steps are required at the
communication system using HiPath 3000 Manager E. These steps are
described in the configuration examples below.
This includes:
LCR Configuration, see Configuring Least Cost Routing.
MULAP Configuration, see Configuring a MULAP.
Mobility Configuration, see Configuring Mobility.
5.1 Configuring Least Cost Routing

Configuration example for "Least Cost Routing":
34
In this example, there is only one outbound external route.
0CZ means that every dialed number that begins with 0, but without the
leading 0, will be routed to the AMT (CO) route. Routing table 1 is used for
this in the example below.
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Configuring Least Cost Routing
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35

Configuring a MULAP
5.2 Configuring a MULAP

Configuration example of a "Basic MULAP" for a Mobility station with a Desktop
phone (Up0 or HFA) and a Smartphone, which is represented in the
communication system by a virtual station:
The system parameters Direction prefix send via CSTA and MULAP
monitoring should be set.
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Configuring Mobility
5.3 Configuring Mobility

Configuration example for "Mobility Entry":
The user is a virtual station, which represents a Smartphone.
The mobile station number is the phone number of the mobile subscriber.
The Web Feature ID defines how the subscriber should log in at the myPortal
web client and the myPortal entry widget. Normally, the Basic MULAP
configured earlier must be specified here. If you have only a Smartphone and
no system telephone, enter the virtual station number instead.
A Mobility Entry license must have been assigned in order to use the mobile
client.
If the caller' s phone number is to be visible at the mobile station (GSM), the
system parameter "outreach call number transparent" must be activated. This
function requires the "CLIP no screening" feature, which may be subject to an
additional charge, to have been released in the central office.
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Configuring Mobility
38
In order to correctly display all station numbers at the mobile phone, both the
inbound and the outbound PABX number must be configured on the CO
route.
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myPortal entry
How to Start myPortal entry
6 myPortal entry
Details on starting and updating myPortal entry can be found here.
6.1 How to Start myPortal entry

Prerequisites:
Step by Step:
The myPortal entry widget has been correctly installed and configured.
The myPortal entry Web Services and the Yahoo! Widgets Engine have
been started.
1. Click on the round button in the middle of the myPortal entry clock. The
function bar of myPortal entry is displayed.
2. If you want to invoke the Help for a function, click in the function bar on the
desired function and then press the <F1> key on the keyboard. Clicking the
X symbol at the top right of the Help window closes the help.
3. If you want to check the version number of myPortal entry, right-click on the
round button in the middle of the myPortal entry clock and select the menu
item About myPortal entry.
4. To edit the myPortal entry settings, right-click on the round button in the
middle of the myPortal entry clock and select the menu item Widget
Preferences. More details on the settings in myPortal entry can be found in
this manual (see Configuring the myPortal entry Widget) and in the User
Guide for myPortal entry.
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39
myPortal entry
Updating the myPortal entry Widget
6.2 Updating the myPortal entry Widget

Make sure that you update your myPortal entry widget with the latest released
version. All custom settings are retained when an update is performed.
Note that the full functionality and compatibility can only be guaranteed with
released versions of the myPortal entry widget and the
myPortal entry Web Services. Automatic updating of the widget is not supported!
The software will only be kept up to date on the SWS and must be deployed
manually.
6.2.1 How to Update the myPortal entry Widget Manually

Prerequisites:
Step by Step:
A later released version of the myPortal entry widget is available. You can
obtain this through an updated product CD, for example, via the SEBA portal
or the Software Supply Server (further details can be found on the product
CD).
1. Start the product CD, select English > Client Installation > myPortal entry
and save the file on the Windows Desktop.
2. Double-click on the file myPortal entry.widget and then click Yes. The
widget is automatically saved under My Documents/My Widgets and
added to the interface of the Yahoo! Widget Engine.
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myPortal web
Performance Comparisons
7 myPortal web
7.1 Performance Comparisons
The following section compares the performance of various mobile networks and
shows their impact on the use of myPortal web. The prerequisite for using
myPortal web is the concurrent support for voice and data in the Smartphone.
Mobile network:
GSM/CSD
GPRS
Downstream data rate
9.6 - 14.4 kbps
50 kbps
Page load time in myPortal web
6 - 25 s
2-7s
EGPRS/EDGE
UMTS
HSDPA
150 - 220 kbps
384 kbps
> 1,000 kbps
1-2s
<1s
<1s
Voice and data concurrently

no
conditional
yes
yes
yes
(suitable for myPortal web)
1 Only with GPRS Class A mobile phones, e.g., the latest models from Nokia such as the E52, E71, E72, E75, and N97, but
not the iPhone.
To determine which tariff is most suitable for your usage behavior, refer to the
three typical user profiles below.
User profile
Web pages / workday
Data volume / Month1
Occasional use
30 pages
< 25 MB
Average use
80 pages
< 60 MB
Intensive use
400 pages
< 250 MB
1 The indicated values are rough estimates, the actual volume of data depends heavily
on the individual user behavior.
The Auto Refresh option in the settings increases the data traffic significantly and
should only be used in conjunction with a suitable mobile tariff with a flat rate for
data transfers.
A31003-H3580-J100-4-7631, 09/2010
41
myPortal web
How to Start myPortal web for the First Time
7.2 How to Start myPortal web for the First Time

myPortal web can be started as a web-based interface via various Internet
browsers. The solution has been optimized for presentation on Apple' s iPhone,
but is basically also compatible with other mobile phones such as Symbian OS
Smartphones (e.g., the Nokia E Series). Please note, however, that this may
result in deviations to the description provided here. Due to the numerous
operating systems and web browser variants available on the market, it is not
possible to guarantee the proper functioning of myPortal web on all mobile
phones.
Prerequisites:
Step by Step:
The myPortal entry Web Services are available.
1. Enter the URL http://<Plug Computer>:8801/ or https://

<Plug Computer>:8802/ on your Smartphone and confirm your input.
<Plug Computer> stands for the DynDNS address of the Plug Computer
that was configured in the router.
2. Save the URL of the page as a favorite/bookmark for myPortal on the Start
page of the Smartphone.
INFO: Whenever you open a URL with a bookmark, a new
browser session is opened in each case. In order to use myPortal
web repeatedly, it is best to always use the same browser session
after opening the bookmarked URL for the first time.
42
A31003-H3580-J100-4-7631, 09/2010
Index
Index
comparison: myPortal entry / myPortalweb 9

concept 6
cookie 20
CSD 41
CTI, setting up 26
One Number Service (ONS) 21

operating instructions 6
D
data rate 41
default password 19, 20
display conventions 6
DynDNS, configuring 28
P
password, forcing users to change the default 19, 20
password (secure) 20
performance 41
performance of myPortal entry, improving 33
Plug Computer, rebooting 32
ports, configuring 19
router, configuring 28
EDGE 41
EGPRS 41
secure password 20
site parameters, setting 26
GPRS 41
GSM 41
HSDPA 41
topics, types of 6
troubleshooting 33
types of topics 6
importing users 22
installation, step by step 11
Internet router, configuring 28
IP address, configuring 19
IP connection, setup 26
UMTS 41
users
adding 22
administration 21
changing settings 23
removing 23
M
manual entries
IP address, subnet mask, default gateway 16
configuring 18
installing 15, 16
myPortal entry Web Services Assistant 18
information on 32
maintenance tasks 32
status 32
myPortal Web Services
starting the Assistant 18
A31003-H3580-J100-4-7631, 09/2010
V
voicemails
setting up a voicemail box 27
setup 27
W
widget HTTP connectorl, installing 33
Y
Yahoo! Widget, installing 25
installing 24
43
Index
44
A31003-H3580-J100-4-7631, 09/2010

HiPath 3000 5000 V8 MyPortal Entry Web Services V2 Installation Guide

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Copyright Siemens Enterprise

Communication for the open minded

The information provided in this document contains

2 Step by Step Instructions for the Initial Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

5 Configuring the Communication System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

It consists of the following three coordinated components:

myPortal entry Widget V3, an application for stationary PC workstations,

myPortal web, the application for Smartphones of mobile employees, and

myPortal for OpenStage, the application for the stationary PC workplace.

For details on which mobile networks can be used, see Performance

1.1 Types of Topics

Explains the "What".

Usually without a verb, as in Call

1.2 Display Conventions

File > Exit

Do not delete Name.

Cross-reference text Italics

You will find more information in the

Monospace font, e.g.,

Command not found.

Monospace font, e.g.,

Enter LOCAL as the file name.

Monospace font, e.g.,

Work Steps and

1. Configure the DSL telephony

b) Enter the name of the

Primary mouse key: "Click on ..."

Secondary mouse key: "Right-click on ..."

1.3 Functions of Components

The components perform the following functions:

myPortal entry Web Services

Yahoo! Widgets Engine

1.4 Comparison between myPortal entry and myPortal web

At a desktop phone Direct

Associated dialing Yes

Note function for follow-up

Active if myPortal entry is running

myPortal for OpenStage

myPortal entry myPortal web

myPortal entry myPortal web

myPortal for OpenStage

Set team forwarding

Status-based call forwarding

Display Presence status

Display Presence status

Integration of an Internet directory

Step by Step Instructions for the Initial Installation

2 Step by Step Instructions for the Initial Installation

One of the following communication systems: HiPath 3300/3350/3500/3550

A LAN in the subnet 255.255.255.0 with an Internet connection.

The product CD for the software installation.

A client PC with a 32-bit Windows operating system for the installation of

The Smartphone (preferably an Apple iPhone) for using myPortal web.

Step by Step Instructions for the Initial Installation

Step by Step Instructions for the Initial Installation

21. Click Save.

With these steps, you have now finished installing the

URL for invoking the myPortal entry Web Services Assistant:

User Name (corresponds to the station number of the user).

Initial password (default: User Name).

The User Guides for myPortal entry and myPortal web.