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Project Name:
Eliminate Pharos
Print Quota for
Student, Faculty, and
Staff
1/19/2011
Project Sponsor:
Dr. M. Leatherbury
8/11/2011
Project Manager:
David Ellis
1. Project Stakeholders:
List all applicable project stakeholders.
Position
Sponsor
Representative
Project Manager
Customer / User
Representative(s)
Title/Name/Organization
Phone
VP Information Technology
Dr. M. Leatherbury
OIT
IT Academic Coordinator
David Ellis
OIT
Library Systems Coordinator
Bob Samson
Library
25602
leatherbury@uta.edu
25020
ellis@uta.edu
23728
samson@uta.edu
Page 1
2. Executive Summary
Provide a brief overview of this project.
3. Project Purpose
Explain the reason(s) for doing this project.
Page 2
4. Project Overview
4.1. Project Description
Describe the project focus, approach, customer(s), and the boundary limits of the project.
To determine printing recovery costs, OIT will gather current direct costs within OIT for the last two years
and correlate those to printer page counts, Pharos data, and CS Gold records.
OIT will work with stakeholders to devise a process to collect charges from client print jobs and reimburse
departments.
Pharos clients will no longer receive print quota on MavExpress Card. Pharos clients will add money to
their MavExpress card to pay for Pharos printing.
4.2. Scope
The Project Scope addresses the who, what, where, when, and why of a project.
The scope will only encompass current printers managed by the Pharos Uniprint system. System change
needs to be in place prior to the start of the Fall 2011 semester.
4.3. Assumptions
Assumptions are statements taken for granted or accepted as true without proof. Assumptions are made in the
absence of fact. List and describe the assumptions made in the decision to charter this project.
It is assumed that:
Printing demand will be streamlined
The project has executive support for this sensitive initiative
Current customers will initially be opposed to this change
Appropriate departments will provide resources
Data necessary for business process is captured and is accessible in Pharos
University has necessary expertise to allocate reimbursement to departments
We have adequate expertise and information for accurate cost recovery analysis
MavExpress card will continue to be the method for print payment
Process to add money is sufficiently streamlined
Non-participants will want to join
Change will not impact other processes
4.4. Constraints
Constraints are boundary conditions that the project must stay within. List and describe the constraints applicable
to this project.
The question of subsidizing a portion of the quota is non-negotiable. UTA will no longer
subsidize student printing
Establishing printing costs and reimbursement processes must be established and well
communicated prior to 8/11/2011
MavExpress will be the only way to pay for this printing
Page 3
Milestone / Deliverable
Determine cost recovery
Create process for reimbursement
Advertise plan
Plan Implemented
Estimated Date
3/1/2011
4/1/2011
4/15/2011
8/11/2011
Responsible Individual
Pam Tremaine, David Ellis
David Ellis
Communications
David Ellis
Resources
Description
Support
David Ellis
Erin Morgan
Pam Tremaine
Dustin Fu
Katasha Sylvain
Bob Samson
MavExpress Representative
Representatives of other impacted users groups
OIT Lab Support, Library Information Technology, OIT Helpdesk, MavExpress
Facilities
Equipment
Software Tools
Project Team
Other
Page 4
8. Project Risks
Risks are statements of issues or problems that have the potential to arise but have not yet occurred. List and
describe the initial risks for this project.
Reliable method will not be found to correlate actual printer page counts, Pharos Print Server
records, and CS Gold charges
Disagreement on print cost between other impacted user groups
Disagreement on appropriate accounting fund dispersal method
Lack of an identified person to reimburse departments
9. Project Organization
9.1.
Provide a graphic depiction of the projects organizational structure. The projects hierarchal diagram begins with
the project sponsor and includes all project stakeholders.
VP of Information
Technology
Dr. M Leatherbury
OIT
Project Manager
David Ellis
OIT
Students
Faculty
Departments
(Using Pharos)
Administrative Support
OIT
Bob Samson
Library
MavExpress
Katasha Sylvain
CS Gold Administrator
Various Academic
Departments
OABS
Steven English
Pharos contractor
Dustin Fu
Labs
Page 5
9.2.
Describe the Roles and Responsibilities of all project stakeholders identified for this project.
Stakeholder Title
Name
Sponsor
Project Manager
David Ellis
Student Representative
Alaina Cardwell
Faculty Representative
TBD
Pharos System
Administrators
OIT Helpdesk
Funda
Departmental Functional
Leads
MavExpress
TBD
Departmental
Reimbursement POC
TBD OABS?
CS Gold Administrator
Katasha Sylvain
Pharos contractor
(TracSystems)
Steven English
Dustin Fu
Page 6
Position/Title
Signature/Printed Name/Title
Sponsor Representative
Project Manager
Page 7
Date