REPORTOFANALYSISASSIGNMENT3

LABWORKOFCOMPUTERSIMULATION

Arranged by:
Wildan Adiwena (12522107)
Imam Mukhri (12522276)
Group IP-02

ASSISTANT CODE : D 121

INDUSTRIALENGINEERINGDEPARTMENT
FACULTYOFINDUSTRIALTECHNOLOGY
UNIVERSITASISLAMINDONESIA
YOGYAKARTA

2015
1. CASE STUDY 1
a. Printscreen Layout

Figure 1.1 Layout Case Study 1

b. Description of Case Study
In this Post Office, there are queuing systems, the researcher make a queuing
model using Flexsim software. The location of this post office is contain from
door, exit 1, queue, teller, exit 2. The probability of arrival customer is one
customer come every 60 seconds, so the researcher type exponential (0.60.1) in
source. The new customer will directly go if see in queue there are more than
20 customers waiting, then that new customer will indicated unsatisfied
customer. Then the time of customer when come in and process in teller is
lognormal2 (31,3.1,0.5).

c. Analysis of Report based on question

Tabel 1.1 Summary Report Study Case 1

Object

Exit 2
Queue
Teller
Exit 2
Source5

Class

Sink
Queue
Processo
r
Sink
Source

stats_

stats_

stats_

content

content

content

min

max

avg

0
0

0
0

0
3

0
0.22

1
0

1
0

1
0

stats_
content

stats_

stats_

stats_

state_

stats_

stats_

stay

stay

stay

input

output

time

time

time

0
104

0
104

min
0
0

max
0
102.84

avg
0
14.90

7
6

0
7118.81

0.50

104

104

32.10

43.44

34.55

7151.97

0
1

104
0

0
104

0
0

0
0

0
0

7
5

0
7318.81

Table 1.2 State Report Study Case 1

curren
t

state_
since

Object

Class

Exit 2

Sink

Queue

Queue

Teller
Exit 2
Source5

Object

idle

processing

Busy

Blocked

generatin
g

empty

collectin

releasin

Waiting

Waiting

for

for

breakdown

operator transporter

83.74
0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

16.26%

0.00%

0.00%

0.00%

49.75%

50.25%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

100.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

Processo
r
Sink
Source

Class

Exit 2

Sink

Queue

Queue

Teller

Processor

Exit 2

Sink

Source5

Source

scheduled
down

conveying

travel

travel

empty

loaded

offset

offset

travel

travel

empty

loaded

loading

unloading

down

setup

utilize

0.00
0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

%
0.00

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00
0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

1. Howmuchcustomerswhoarentsatisfiedandisserveduntilfinish?
Answer:Basedonsummaryreport,thereisnounsatisfiedcustomerbecausethe
numberinqueueneverreachmorethan20customers.Thisconclusiongetfrom
object queue, class queue in stat_contentmax only get 3 and this argument
supportedalsobyobjectExit2inclasssinkwhichstats_input0insummary
report.Itmeansthatthereisnocustomerarentsatisfiedbeforeprocessingby
tellerthenthereare104satisfycustomeruntilfinish.

2. Howmuchcustomerwasservedbythepostoffice?(teller)
Answer:BasedonsummaryreportinobjectTeller,classprocessorinstat_output
are104.Itmeansthatthereare104customerwasservedbythepostoffice.
3. Howistheperformanceofserver(teller)?
Answer:Wecanseetheperformanceofserverbasedonstatereportfromidleand
processingtheserver,whichareidle 49.75%,andprocessing50.25%.Itcanbe
concludedthattheperformanceoftheserver(teller)intothelesswellbecausethe
serverhasalargeidle.
4. Whatisthequeueconditioninthesystem?
Answer:Fromthestatereport,thepercentageofallowingcustomerfromqueueto
telleris16.26%,thenpercentagequeueemptyis83.74% becausecustomerwait
inqueuenotreached20customersandnotbusy.
d. Summary
In this model, there is no unsatisfied customer; 104 customers are the total
customers that can be served until finish. In the teller thereareidletimeis
49.75%,andprocessingtime50.25%.Theprocessofqueueissmoothlybecause
customerwaitinqueuenotreached20customersandnotbusy.
2. CASE STUDY 2
a. Printscreen Layout

Figure 2.1 Layout Case Study 2

b. Description of Case Study
In this Post Office, there are queuing systems, the researcher make a queuing
model using Flexsim software. The location of this post office is contain from
door, exit 1, queue, teller, exit 2. The probability of arrival customer is one
customer come every 60 seconds, so the researcher type exponential (0.60.1)
in source. The new customer will directly go if see in queue there are more
than 20 customers waiting, then that new customer will indicated unsatisfied
customer. Then the time of customer when come in and process in teller is
lognormal2 (31,3.1,0.5).and there are additional teller in this model, so after
queue, the model set the 40% customer will go to Teller 1 and 60% customer
will go to Teller 2.

c. Analysis of Report based on question

Table 2.1 Summary Report Case 2

Object

Class

Exit 2
Sink
Queue
Queue
Teller 1 Processor
Exit 1
Sink
Source5
Source
Teller 2 Processor

stats_
content
0
0
0
1
0
0

stats_

stats_

stats_

content

content

content

min

max

avg

0
0
0
1
0
0

0
2
1
1
0
1

0
0.031517
0.216634
0
1
0.101788

stats_

stats_

stats_

stats_

stats_

stay

stay

stay

state_

state_

input

output

time

time

time

current

since

7
6
1
7
5
1

0
7054.554144
7089.036798
0
7054.554144
6680.541074

0
112
44
112
0
68

0
112
44
0
112
68

min
max
avg
0
0
0
0
33.038128 1.985143
31.971191 39.37447 34.902947
0
0
0
0
0
0
10
10
10

Table 2.2 State Report Case 2

Object

Class

idle

processin
g

busy

blocked

Generatin
g

Empty

collectin

releasin

waiting

Waiting

Break

scheduled

for

for

down

down

operato

transporter

r
Exit 2
Queue

Sink
Queue
Processo

Teller 1
Exit 1
Source

0.00%
78.34

0.00%

0.00%

0.00%

0.00%

96.85%

0.00%

3.15%

0.00%

0.00%

0.00%

0.00%

r
Sink

21.66%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

Source
Processo

0.00%
89.82

0.00%

0.00%

0.00%

100.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

Teller 2

10.18%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

Object

Class

Exit 2
Queue
Teller 1
Exit 1
Source5
Teller 2

Sink
Queue
Processor
Sink
Source
Processor

conveying

travel empty

travel

offset travel

loaded

empty

offset
travel

loading

Unloading

down

setup

utilize

loaded

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

1. Whatistheperformancedifferenceafteraddedonserver?(comparewith
casestudy1)
Answer:Thedifferentis,incasestudy2,thereare2tellerthatcanmake
servicesprocessmoreoptimal,withtotalcustomerservedis112customer,
whichteller1areservices44customers,andteller2services68customers.
2. Howmuchcostumertype2wasserved?
Answer:Todeterminethenumberofcustomerthatcanbeservedontype
2,canbeseenfromthecomparisonobject,andthenselectatotaloftwo
outsandtellertoseeitsresults.Fromthechartpicture,itisknowntoresult
intype228peoplethatcanbeservedbytellers1,and37peoplecanbe
servedbytellers2.

Figure 3.2 Comparison Objective Step

Figure 3.3 Comparison Objective customer type 2 diagram in teller 1

and 2

3. Howmuchistheminimalandmaximalwaittimeintheserver?
Answer:Basedonsummaryreport,thestats_staytimeminis0and
stats_staytimemaxis33.038128.
4. Whatwillhappenwhenthequeuecapacityisreducedto1?
Answer:Ifthequeuecapacityreducedto1,itwillmakedisappointthe
customerbecausebasedonsummaryreportinobjectqueue,classqueuein
stat_contentmax are 2. Itmeans that since the simulation occurs with 2
tellerthereareprobabilitythatthereare2customerwillwaitinqueue.
d. Summary
from all of the answer above in case study 2, additional Teller can make services
and queuing process more optimal, withtotalcustomerservedis112customer,
whichteller1areservices44customers,andteller2services68customers.And
thestats_staytimemaxincasestudy2ismoredecreasethanstats_staytimemax
incasestudy1.

3. CASE STUDY 4
a. Printscreen Layout

Figure 4.1 Layout Case Study 4

b. Description of Case Study
The component of electonic will be testing firstly after manufacturing
process. There are 2 type component arrived in Queue randomly where
40% type 1 and 60% type others. The time between arrival from
component is exponential(0,30,0). There are 2 inspection machine for
component 1, 3 inspection machine for component 2. The component
will go to machine that firstavailable. The all inspection time between
120 until 150 seconds and uniform distribution.

c. Analysis of Report based on question

Object

Source1
Queue2
Processor3
Processor4
Processor5
Processor6
Processor7
Sink8

stats_

Class

content

Source
Queue
Processor
Processor
Processor
Processor
Processor
Sink

0
8
1
1
1
1
1
1

stats_

stats_

stats_

content

content

content

min

max

avg

0
0
0
0
0
0
0
1

0
19
1
1
1
1
1
1

stats_

stats_

stats_

stats_

stats_

stay

stay

stay

state_

state_

input

output

time

time

time

current

since

max
0
997.155334
149.608994
149.85228
149.46434
149.484329
149.959534
0

avg
0
258.960789
134.693596
138.192801
133.1863
136.508907
135.490249
0

5
8
2
2
2
2
2
7

7128.256977
7128.256977
7164.034762
7083.451468
7143.169775
7081.300107
7109.952991
0

min
1
0
253
0
9.202494
253
245
0
0.977671
53
52
120.193741
0.975462
51
50
122.331902
0.894973
49
48
120.083626
0.886759
47
46
120.243378
0.838482
45
44
121.320023
0
240
0
0
Table 4.1 Summary Report Case 4

Table 4.2 State Report Case 4

Object

Class

idle

processin
g

busy

blocke
d

generatin
g

empty

collectin
g

releasin
g

Waiting
for

waiting
for

Break
down

scheduled
down

operato
r
Source1

Source

Queue2
Processo
r3
Processo
r4
Processo
r5
Processo
r6
Processo
r7
Sink8

Queue
Process
or
Process
or
Process
or
Process
or
Process
or
Sink

Object

Class

0.00
%
0.00
%
2.23
%
2.45
%
10.50
%
11.32
%
16.15
%

conveyi
ng

Source1

Source

0.00%

Queue2
Processo
r3
Processo

Queue
Process
or
Process

0.00%
0.00%
0.00%

0.00%
0.00%
97.77%
97.55%
89.50%
88.68%
83.85%

0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

travel
empty

travel
loade
d

0.00
%
0.00
%
0.00
%
0.00

0.00
%
0.00
%
0.00
%
0.00

0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

100.00
%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

0.00
%
1.56
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

0.00%

transporte
r

0.00%

0.00%

0.00%

0.00%
98.44
%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

offset travel
empty

offset travel
loaded

loadin
g

Unloadin
g

down

setup

utilize

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

0.00%
0.00%

r4
Processo
r5
Processo
r6
Processo
r7
Sink8

or
Process
or
Process
or
Process
or
Sink

0.00%
0.00%
0.00%

%
0.00
%
0.00
%
0.00
%

%
0.00
%
0.00
%
0.00
%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

1. Are the three inspection machines for component 2 working in

balance?
Answer:Yes,becauseinstatereportprocessingpercentageforthe
second component inspection machine doesnt show significant
difference(89.5%;88.68%;83.85%).Thisisalsosupportedbythe
summaryreportwhichisalsoshowthereisnosignificantdifference
for input (49; 47; 45) and output (48; 46; 44) of the second
componentinspectionmachines.
2. Howisthelastconditionofinspectionmachinewhenthesimulation
ended?
Answer:
Object
Processor3
Processor4
Processor5
Processor6
Processor7

state_current
2
2
2
2
2

Condition
Processing
Processing
Processing
Processing
Processing

3. How much item type 1 and 2 has been inspected? Is there a

significantdifference?
Answer:Itemtype1hasbeenprocessedis102itemwhileitemtype
2is138.Itgetsbasedonsummaryreportinclassprocessorwhich
arefortype1theobjectiveisprocessor3and4withstats_output52
and 50 and type 2 the objective is processor 5, 6, and with
stats_output48,46,and44.Thereisaquitesignificantdifference
becausethecomparisonoftype1:type2is40:60.
4. Howisthesystemperformancebasedontotalitemsinandoutof
thesystem?
Answer:Basedonthetotalinputandoutputofsystemthereisa
slightlydifferencewheretotalinputare253andtotaloutputare240.
ItgetsfromsummaryreportintheobjectiveSource1,classSource
instats_outputthatare253andtheobjectiveSink8,classSinkin

stats_input are240.It means that the performance ofthesystem

basedontotalitemsinandoutisnotquiteoptimalyet.
d. Summary
Itcanbeinferredthattheprocessisrunningquitesmoothlyandthe
processisstillrunningafter2hourswithquiteproportionalinputand
output.Theallocationofburdenin3inspectionmachineincomponent
type2isquitebalance.Thelast2hoursstillremainprocessinevery
inspectionmachine.

5. CASE STUDY 5
a. Printscreen Layout

Figure 5.1 Layout Case Study 5

b. Description of Case Study
3 kinds of product (uniform distribution) enter to 5 work station cell.
Product will be porcess at station that have determined as:
a. Product 1 will be processing at station 1,3, and 2
b. Product 2 will be processing at station 1,2, and 4
c. Product 3 will be processing at station 2,4,3, and 5

c. Analysis of Report based on question

Object
Source1

Class
Source

Queue2

Queue
Processo
r
Processo
r
Processo
r
Processo
r
Processo
r
Sink

Processor3
Processor4
Processor5
Processor6
Processor7
Sink8

stats_
stats_
stats_
stats_
stats_
stats_
stats_
content content content
stats_
stats_
staytime staytime
staytime
state_
state_
content min
max
avg
input
output min
max
avg
current since
0
0
0
1
0
718
0
0
0
5 7197.953489
85.72810 10.68792
6
0
12 4.601184
3088
3082
0
4
9
8 7197.953489
1

1 0.663253

478

477

10

10

10

2 7191.826516

1 0.985172

710

709

10

10

10

2 7196.712723

1 0.666034

480

479

10

10

10

2 7191.826516

1 0.650297

468

468

10

10

10

1 7196.712723

0
1

0
1

1 0.329317
237
237
1
0
709
0
Table 5.1 Summary Report Case 5

10
0

10
0

10
0

1 7196.712723
7
0

Table 5.2 State Report Case 5

Object

Class

conveyi
ng

1.48%
33.40
%
34.97
%
67.07
%

0.00
%
0.00
%
66.33
%
98.52
%
66.60
%
65.03
%
32.93
%

conveyi
ng

travel
empty

0.00%
0.00%

0.00
%
0.00

Source1

Source

0.00%

Queue2
Processo
r3
Processo
r4
Processo
r5
Processo
r6
Processo
r7
Sink8

Queue
Process
or
Process
or
Process
or
Process
or
Process
or
Sink

0.00%
33.67
%

Object

Source1
Queue2

Class

Source
Queue

travel
empty

travel
loade
d

0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

travel
loade
d

0.00
%
0.00

offset
travel
empty

offset
travel
loaded

0.00 100.00
%
%
0.00
% 0.00%
0.00
% 0.00%
0.00
% 0.00%
0.00
% 0.00%
0.00
% 0.00%
0.00
% 0.00%

offset
travel
empty

0.00
%
0.00

offset
travel
loaded

0.00%
0.00%

loadin
g

0.00
%
2.65
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

loadin
g

0.00
%
0.00

unloadi
ng

0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%

unloadi
ng

0.00%
0.00%

down

0.00
%
97.35
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

down

0.00
%
0.00

setup

0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

setup

0.00
%
0.00

utilize

0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

utilize

0.00
%
0.00

Processo
r3
Processo
r4
Processo
r5
Processo
r6
Processo
r7
Sink8

Process
or
Process
or
Process
or
Process
or
Process
or
Sink

0.00%
0.00%
0.00%
0.00%
0.00%

%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

0.00%
0.00%
0.00%
0.00%
0.00%

%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

0.00%
0.00%
0.00%
0.00%
0.00%

%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

%
0.00
%
0.00
%
0.00
%
0.00
%
0.00
%

1. Why stat_input dan stat_output on queue is not proportional to

totalflowitementeringthesystem?
Answer:
Becausethereisaglobaltimeinthismodelwherethesequenceof
every type routing should enter queue before going to another
sequence.Hence,Therearedoubleinputentertothequeue.
2. Howisthefinalconditionofeachlocation?
Answer:
Object
Source1
Queue2
Processor3
Processor4
Processor5
Processor6
Processor7
Sink8

state_current
5
6
1
2
2
2
2
7

Condition
Generating
Empty
Idle
Processing
Processing
Processing
Processing
Collecting

3. Whystation2hashigherpercentagethanotherstations?
Answer:Becausestation2mustprocessalltypesofitemswhilethe
otherstationonlyprocess2typesofitems. Itmeansthatfrom3
differentroutingofthisproductionprocess,station2includeinall
typeroutingwhileotherstationnotincludeinalltyperouting.
4. Whytotalflowitemcomingintothesystemisnotproportionalwith
theflowitemgoingout?Howtoovercomethisproblem?
Answer:Becausecapacityinallstationislimited(only1itemfor
eachprocess).ItcangetfromsummaryreportinclassProcessor
whichisthestats_contentmaxonly1.Solutionforthisproblemis
increasingcapacityofworkstation2becauseinworkstation2has
highprocessingtimeandlowidletimethatis 98.52% and 1.48%
respectively.Hence,itcangivechancetoanotherroutingtojoinin
that station to accelerate the process production with reducing
stats_contentmax,stat_timemaxinobjectiveQueue2classQueue.
d. Summary

There is a bias information in summary report in objective queue in

stats_input because of the routing that made in global table. And other
consequences from this global table is the station 2 has higher
percentage than other stations because of station 2 include in all type
routing. For the flowitem that going out and in is not proportional
because the processor only have one capacity therefore there is a state
where every type routing should wait other routing finish their process.
Hence, it needs to add the capacity worksation especially in worksation
2 because of the idle that 1.48% and processing 98.52%/