BHARATH

614-504-8804
sandeep@ntc-us.com

Windows/VMware/
Citrix/Active Directory
Administrator

Summary:
Over 8+ Years of IT networking experience in the areas of Microsoft Network
Administration, Server Consolidation, Active Directory Management, vSphere 5 Enterprise
plus, Desktop Authority, Citrix Operations, Systems Management and Application
Virtualization.
Worked with Windows 2003 Active Directory configurations in a single forest, multiple
domains infrastructure.
Implementation and Designing of Active Directory, DNS, DHCP, and Active Directory
enabled applications.
Implemented Patch management solution WSUS for managing patches for windows
servers. Also managed other Patch management Softwares like Shavlik.
Implemented Microsoft Cluster Services (MSCS) for web services (IIS 6.0) providing
High Availability (HA) and failback for the business critical web applications hosted.
Advanced knowledge of multi-user operating systems Installation and configuration.
Maintaining the File Server and Print Server and cloning the Desktops on Network in
Windows environment.
Followed Change Management and Problem management procedures as part of
steady state tasks for any kind of change which went in to the servers or even problem
tickets which needed the Change tickets using tools like Remedy and PeopleSoft.
Demonstrated high level of responsibility for researching, purchasing, and configuring any
equipment needed for IT departments with little or no supervision.
Expertise in VMware environments 2.5/3.0/3.5/4.0/4.1/5.0 and 5.1. Installed ESX
server on DL580 series Servers and familiar with VMware Virtualization. Managed virtual
machines on ESX servers. Familiar with ESX clustering, VMotion, HA & DRS.
Cleared VMware VCP 510 certification exam.
Designed and implemented the migration of Citrix Presentation server 3.0/4.0 farms to
Citrix 4.5/ XenApp5.0 farms hosting around 2000 users and 200 applications and
extensively worked in Windows Active Directory environments from design, setup, and
implementation to maintenance phases and attending severity calls.
Managed all IT infrastructure support including E-mail and File servers, Desktop/Laptop, NT
Administration and local area networks (LAN).
Working on Incident Tickets while on-call 24x7 rotation basis environment
Good
knowledge on working with Incident, Problem, Change and Request
Management Tickets in Remedy Ticketing Tool
Familiar with Tools Like Norton Ghost, remote control applications like pc anywhere and
vnc
Excellent Client handling& Technical skills, which involve interactions, updating and
remote transitioning of business specific applications.
Good at Data analysis, identifying and planning strategies, which provides performance
driven metrics.
Strong problem solving and analytical abilities and strong written/verbal communication
skills.

Technical Skills:
Languages
:
Operating Systems :

C, C++, VB Script and SQL/PLSQL

Windows NT/2000/2003/2008/ 2012 Server, NT/2000/XP Desktop,

Web Technologies :
VMware
:
Citrix
:
Database Servers :
Mail Servers
:
Internet/Web Servers:
Software
:

Tools

Red hat Linux, Unix-Sun Solaris and DOS

HTML, PHP, XML
VMware ESX 2.5/3.0/3.5/4.0/4.5/5.0/5.1, vCenter,
Citrix Presentation Server 1.8/3.0/4.0/4.5 (XenApp)
MS SQL Server 2005
MS Exchange 5.5/2000/2003
Microsoft IIS 5/6
Active Directory, Microsoft Systems Management Server (SMS),
Microsoft Operation Manager (MOM), VMware, Exchange
5.5/2000/2003 Server, Blackberry Server, RAS, WINS, DNS, DHCP
MS Office Suite.
Altris, AMDT, Network Trouble Shooting Tools, SRM, Parity
Performance Monitor, ADST, Mercury Win Runner, Load Runner, Test
director

Educational Background:
Bachelors of Engineering from B.V.B College of Engineering & Technology V.T.U, India.
Masters in Computer Science from Herguan University, USA.
Professional Experience:
Eisai Inc, Durham, NC
June 2014 to Till Date
Data Center Service Administrator
Responsibilities:
Maintained and supported 100+ physical servers, 900+ virtual servers with about
2000+ users.
Installation, configuration, administration and maintenance of Windows Server 2003 and
Server 2008 on HP ProLiant Servers DL360-G3,G5,DL365-G1,DL580-G5,DL380E-G8
and HP-BL465.
Management/monitoring of servers using HP System Insight Manager, WhatsUp Golde,
default MS tools and third party tools.
Implement/Manage Windows 2008 cluster environment for High-availability Applications like
Adverse Reaction Information System Global (ARISg), CARS and SQL application servers.
Install, configure, administrate and maintain Server Refresh Project environment where
we virtualized the physical servers that are running on End of life Hardware.
Managed and maintained targeted Citrix environment servers on which the apllications eCTD
Validation, Viewer and other applications are published.
Responsible for administering and troubleshooting all the issues related to Xenapp 6.5,
VMWare, Active Directory, Windows 2003 and 2008 R2 Servers.
HP ProLiant Servers build configuration, cable management and server installation in datacenter.
Administrating and troubleshooting all the issues related to Windows 2003, 2008,
Active directory, VMware, Xenapp 6.5, SCCOM, NetBackup, Windows clustering and
SQL clustering.
Creating and managing AD Domain Users and Groups accounts, Group Policys environment
printer mapping and login scripting.
Install, configure, administrate and maintain both Xenapp 6.5 and Vshpere 5.5 environment
which has100+ applications published application on xenapp 6.5 farm and 50+ ESXi hosts
on VMware farm.
Support windows update process for both local clients and other site users.
Managing and supporting physical and virtual servers backups and restores.
Support 2000+ users daily issues, related to network drive mapping, NTFS
permissions, special access, and departmental project/personal drive access.
Creating users and assigning the roles depending on the privileges and restricts the user
access.

Administering and Maintaining Active Directory group policies for the environment
through Group policy editor
Worked along with SAN administrators in configuring FC/iSCSI SAN for the
Intel/VMWare environment.
Expertise in VMware environments 4 and vSphere 5.1, 5.5. Installed ESX server on
DL580 series Servers and familiar with VMWare Virtualization. Managed virtual machines
on ESX servers. Familiar with ESX clustering, VMotion, HA & DRS.
Provided feedback to the management with suggestions for upgrades in technology or
Hardware.
Environment:
Windows
XP/Vista/7/NT/2000/2003/2008/2012,
SQL
2008-Ent,
ESX
3.0/4.0/4.5/5.0/5.1/5.5, Virtual Center, VMware converter, Citrix, NetBackup, Hyper-V, SCCM,
Open Manager Essential, Microsoft Clustering, Active Directory, HP Blade servers, HP System
Insight Manager, WhatsUp Golde, Power Shell, VB scripting, SAN, NAS, iSCSI.
Honda, Raymond, OH
April 2011 to May 2014
Windows/VMware/ Active Directory Administrator
Responsibilities:
Maintained and supported 200+ physical servers, 200+ virtual servers with about
5000+ users.
Installation, configuration, administration and maintenance of Windows Server 2003 and
Server 2008 on Dell Power Edge Servers 1950, 610, 620, 710, 720 and 810.
Management/monitoring of servers using Open Manager Essentials default MS tools and
third party tools.
Security Administration of Windows Servers, user accounts and security groups
Created AD users, groups, Policies, printer mapping and login scripting.
Implement/Manage Windows 2008 cluster environment for Lotus notes, SQL, and Cad
application servers.
Install, configure, administrate and maintain Hyper- v environment for a remote site
domain controller.
Managed and maintained file server running Windows 2003 Advanced server and managed
file and NTFS permissions for local users and groups.
Responsible for administering and troubleshooting all the issues related to VMWare,
Active Directory, Windows 2003 and 2008 R2 Servers.
Dell Power Edge server build configuration, cable management and server installation in
data-center.
Administrating and troubleshooting all the issues related to Windows 2003, 2008, Active
directory, VMware, Desktop Authority, SCCOM, Dell Open-manger Deployment
toolkit, Windows clustering and SQL clustering.
Creating and managing Active Directory and Group Policy environment.
Monitoring physical and virtual servers alerts and performance.
Support windows update process for clients.
Managing and supporting physical and virtual servers backups and restores.
Support 2000+ users daily issues, related to network drive mapping,
NTFS permissions, special access, and departmental project/personal drive access.
Creating users and assigning the roles depending on the privileges and restricts the user
access.
Administering domain trusts, and changing the domain mode using Active Directory
Domains and Trusts.
Administering and Maintaining Active Directory group policies for the environment
through Group policy editor
Implement two nodes clustering with windows 2003 STD R2 serves and windows 2008
Ent R2.
Setup and configured Resource manager for alerts and health monitoring.

Helped in the server build process of the 100 IBM Blade servers.
Install Tivoli storage manager, ITM6/Tivoli Endpoint, Remotely anywhere, Tivoli license
Manger, Server Resource monitor, Fusion, parity, Symantec/MacAfee Antivirus Endpoint
installation, MegaRaid.
Worked with Microsoft Hyper-v to building a cluster environment for an offsite office.
Worked along with SAN administrators in configuring FC/iSCSI SAN for the
Intel/VMWare environment.
Expertise in VMware environments 4 and vSphere 5.i. Installed ESX server on DL580
series Servers and familiar with VMWare Virtualization. Managed virtual machines on ESX
servers. Familiar with ESX clustering, VMotion, HA & DRS.
Provided feedback to the management with suggestions for upgrades in technology or
Hardware.
Experienced with Hyper-v environment. Installed windows 2008 Re enterprises on Dell
power edge server and virtualized active directory and a fileserver for an off-site project.
Handled windows offshore team and managed the offshore team knowledge transfer
project.
Environment:
Windows
XP/Vista/7/NT/2000/2003/2008/2012,
SQL
2008-Ent,
ESX
3.0/4.0/4.5/5.0/5.1, Virtual Center, VMware converter, Citrix, Desktop Authority, Veeam, Hyper-V,
SCCM, Open Manager Essential, Microsoft Clustering, Active Directory, IBM Blade servers, Tivoli
storage manager, Power Shell, VB scripting, SAN, NAS, iSCSI.
NiSource, IBM, Hammond, IN
April 2010 to April 2011
Windows/Citrix/VMWare Administrator
Responsibilities:
Maintained and supported 1000+ physical servers, 1000+ virtual servers with about
10000+ users.
Building Windows 2003 and 2008 R2 Servers on IBM XSeries 346, 3650, 3650m2
and 3650m3 servers. Also on IBM P series, E series Servers and Dell Power Edge
Servers.
Designing and building the new servers and install all applications according to the
department requirements.
Responsible for administering and troubleshooting all the issues related to Citrix,
VMWare, Active Directory, Windows 2003 and 2008 R2 Servers.
Creating users and assigning the roles depending on the privileges and restricts the user
access.
Administering domain trusts, and changing the domain mode using Active Directory
Domains and Trusts.
Administering and Maintaining Active Directory group policies for the environment
through Group policy editor
Implement two nodes clustering with windows 2003 STD R2 serves and windows 2008
Ent R2.
Used System Central Configuration Manager for software upgrades and patch
management.
Used System Central Configuration Manager to address system changes and
configurations.
Managed the existing Citrix (PS 4.5 & XenApp5) server farm, helped troubleshoot Citrix
farm and application issues
Designed and implemented a new Citrix XenApp 5.0 farm according to the best practices.
The farm consisted of 100 IBM Blade servers and around 2000 concurrent users,
upgrading the existing 4.5 farm.
Setup and configured Resource manager for alerts and health monitoring.
Helped in the server build process of the 100 IBM Blade servers.

Install Tivoli storage manager, ITM6/Tivoli Endpoint, Remotely anywhere, Tivoli license
Manger, Server Resource monitor, Fusion, parity, Symantec/MacAfee Antivirus Endpoint
installation, MegaRaid.
Created a Network Load Balanced (NLB) cluster for the Citric Web servers and
configured it for the installation of Citrix Web Interface 5.0
Expertise in VMware environments 2.5 and 3.0/3.5/4.i. Installed ESX server on DL580
series Servers and familiar with VMWare Virtualization. Managed virtual machines on ESX
servers. Familiar with ESX clustering, VMotion, HA & DRS.
Implemented Citrix policies to centrally manage Citrix users and application settings and
applied Load Balancing to increase application availability and efficiency. Also implemented
load evaluators and resource manager for monitoring the heath of the servers.
Created Roaming Profiles for the Citrix Users to reduce server load and increase
performance.
Worked with Microsoft Hyper-v for building a cluster environment for remote office.
Worked with Microsoft and IBM engineers for issues pertaining to the new environment and
the application.
Worked with utilities like XenApp Prep and Sys Prep to help clone the XenApp servers for
future deployment and expansion.
Worked with the application Admin with the installation, migration and troubleshooting
application issues (namely Nextgen EMR and Medlinks) on the new environment.
Created Documentation for the entire installation and design process and performed a warm
handoff to the company management.
Environment: Windows XP/Vista/NT/2000/2003/2008, SQL 2008-Ent, ESX 3.0/4.0/4.5, Virtual
Center, Oracle, VMWare, Citrix XenApp, VMware converter, Hyper-V, SCCM, Open Manager
Essential, MSCS, Active Directory, IBM Blade servers, Tivoli storage manager, Open filer, IIS 6.0.
Mercy Health Care, Cincinnati, OH
Oct 09 to March 2010
Windows/Citrix Administrator
Responsibilities:
Maintained and supported 1000+ servers with about 5000+ users.
Building Windows 2000 and 2003 Servers on HP Proliant DL 360, 380, 370 and 580
Servers. Also on IBM P series, E series Servers and Dell Power Edge Servers.
Designing and building the new servers and install all applications according to the
department requirements.
Responsible for administering and troubleshooting all the issues related to Active
Directory, Windows 2000 and 2003 Servers.
Creating users and assigning the roles depending on the privileges and restricts the user
access.
Administering domain trusts, and changing the domain mode using Active Directory
Domains and Trusts.
Administering and Maintaining Active Directory Group policies for the environment
through Group policy editor
Managed the existing Citrix (PS 4.5) server farm, helped troubleshoot Citrix farm and
application issues
Designed and implemented a new Citrix XenApp 5.0 farm according to the Best practices.
The farm consisted of 48 IBM Blade servers and around 1300 concurrent users, upgrading
the existing 4.5 farm.
Created a standalone SQL Database Server for Citrix and for redundancy replicated the
Citrix Data Store and the Resource Manager Database to another SQL server. Also created
maintenance plans for the SQL servers.
Setup and configured Resource manager for alerts and health monitoring.
Configure Cisco routers, switches and firewall products

Helped in the server build process of the 48 IBM Blade servers. Install Tivoli storage
manager, ITM6/Tivoli Endpoint, Remotely anywhere, Tivoli license Manger, Server Resource
monitor, Fusion, parity, Symantec/MacAfee Antivirus Endpoint installation, MegaRaid.
Created a Network Load Balanced (NLB) cluster for the Citric Web servers and configured it
for the installation of Citrix Web Interface 5.0
Implemented Citrix policies to centrally manage Citrix users and application settings and
applied Load Balancing to increase application availability and efficiency. Also implemented
load evaluators and resource manager for monitoring the heath of the servers.
Created Roaming Profiles for the Citrix Users to reduce server load and increase
performance.
Worked with Microsoft and IBM engineers for issues pertaining to the new environment and
the application.
Used System Central Open manager Manager for software upgrades, patch
management, system changes and configurations.
Worked with utilities like XenApp Prep and Sys Prep to help clone the XenApp servers for
future deployment and expansion.
Written VB scripts for easy management of the servers.
Worked with the application Admin with the installation, migration and troubleshooting
application issues (namely Nextgen EMR and Medlinks) on the new environment.
Created Documentation for the entire installation and design process and performed a warm
handoff to the company management.
Environment: Windows XP/Vista/7/NT/2000/2003, SQL 2008-Ent, Citrix XenApp, SCOM, Open
Manager Essential, Microsoft Clustering, Active Directory, Active Directory Group Policys, IBM Blade
servers, Tivoli storage manager.
Geometric Software Solutions, Pune, India
Sep 2005 Jan 2007
Wintel Server Administrator
Responsibilities:
Developed and managed farms with Citrix Metaframe presentation Server for Windows
consisting of 5,000 users and 300 servers (physical & Virtual).
Supported Production Metaframe presentation Server 4.0/4.5 farms comprised of 60
physical servers.
Managed Development Metaframe presentation Server 4.0/4.5 farm comprised of 50
virtual servers hosted on VMWare ESX 3.5.
Implemented Citrix policies to centrally manage Citrix users and application settings and
applied Load Balancing to increase application availability and efficiency.
Planned the consolidation and migration of Production Metaframe 4.0 farms to single 4.5
farm and also implemented Citrix Printing.
Managed multiple ESX-host clusters, VMWare VMotion, VMWare DRS and HA clusters,
VMWare Consolidated Backup, and optimizing resource utilization and access control
through the use of Resource Pools.
Implemented Windows Server Clusters for Web Service (IIS 6.0).
Brought about server consolidation using by application virtualization on Citrix environment
and also Streamed application packaged for servers and desktops.
Performed steady state tasks including Change Management, Problem Management
(Remedy) and has extensively documented the resolutions to issues or RCAs or even
Project Executions.
Published several Excalibur Billing and Customer Care applications for over 2000 Customer
Care Operators. Published Medical Tools and applications, Field Scheduling and Routing
applications on laptops to Mobile Maintenance Teams. Also implemented HOT DESKTOPS for
institutions and used Password manager.
Worked along with SAN administrators in configuring FC/iSCSI SAN for the
Intel/VMWare environment.

Participated in Internal/External Auditing (Sox) through effective scripting for automation to

query the various audit related values on the servers using VB scripts, shell and Perl.
Also participated in the HIPPA compliance auditing.
Have participated in the On-Call process for the Intel team for OS/Hardware issues.
Worked with other administrative teams to help troubleshoot Application/OS/Hardware
related issues.
Environment: Windows XP/NT/2000/2003, SQL 2003, ESX 3.0/3.5, Virtual Center, VMware
converter, Citrix, Microsoft Clustering, Active Directory, IIS 6.0, Remedy, SAN, iSCSI .
Hutchison Essar, Bangalore, India
June 2004 Aug 2005
Jr. Windows Administrator
Responsibilities:
Management and administration - Windows Active Dir. Structure and Group Policies
Windows AD Group Policy Administrator
Initiated, Demonstrated and implemented Wireless access to county applications for field
users Terminal servers, VPN.
Installation, configuration, administration and maintenance of Windows Server 2003 and
Server 2000 on Dell Power Edge Servers.
Management/monitoring of servers using default MS tools and third party tools. Migration
of NT4 servers to Active Directory Domain.
Security Administration of Windows Servers, user accounts and security groups
Created AD users, groups, Policies, printer mapping and login scripting.
Monitored server health, performance, executed scheduled tasks and designed event action
plans for critical services
Provided feedback to the management with suggestions for upgrades in technology or
Hardware.
Managed and maintained file server running Windows 2003 Advanced server and managed
file and NTFS permissions for local users and groups.
Configuration of Farms, Zones, DCs, DS, TS License servers, Web Servers.
Administration of Windows2000 server and remote installation of Win 2000, Win XP client
systems.
Responsible for enterprise patch management.
Environment: Windows XP/NT/2000/2003, Microsoft Clustering, Active Directory, AD Group policy,
NTFS permissions.
Volunteer Experience:
Save the Water, Hollywood, FL
Aug 2013 to Till Date
Web Developer
Description:
Save the Water (STW) is a U.S.-based nonprofit organization dedicated to solving the world
water crisis through excellence in water science research and by forming alliances with
organizations, scientists, universities, media, businesses, and governments around the world to
promote awareness of water contamination issues.
Responsibilities:
Developed
backend
functionalities
form
validations,
Database
connections,
Registrations/subscribe functionalities, migrate complete existing site content/database to a
new website, week updating Fixed Point Chart and maintenance of website.
Environment: WordPress, PHP5, MSQL5, Apache, Windows, HTML, CSS.
Touch, Columbus, OH
Jan 2014
Web Developer

Aug 2013 to

Description:
TOUCH is an Inmate and Post-Release Mentoring Program for prerelease and formerly
incarcerated individuals. The program addresses issues such as job training, employment,
education, post-release housing, substance abuse, and mentoring.
Responsibilities:
Designed and developed both frontend and backend functionalities - form validations,
Database connections, Registrations and Feedback functionalities, week updating Fixed Point
Chart and maintenance of website.
Environment: WordPress, PHP5, MSQL5, Apache, Windows, HTML, CSS.