D.

Scott Wilson
Milford, MA 01757
Tel: 508-244-2695 scottwilson@comcast.net
Project Manager & Sales Support Analyst

Scott would be a valuable asset to any employer who puts a premium on due diligence,
analysis, solutions design, product research, and industry benchmarking. Former Manager
When Scott is assigned to work on my proposals his work will be first-rate,
comprehensive, and completed on time. Global Account Executive

Highly accomplished Project Manager with a verifiable record of accomplishment managing and delivering large-scale
projects on time and within budget.

Skilled, versatile, communicator, and facilitator, effective with co-workers, clients, and technical participants at all
levels in an organization.

Organized take-charge professional, exceptional follow-through abilities, sees projects to successful conclusion
ensuring customer satisfaction.

Enthusiastic contributor with a collaborative spirit and a passion for seeing a quality job through to completion.

Personal strengths include excellent work ethic, broad-based knowledge, persistence, and organization.

PROFESSIONAL EXPERIENCE
Pharos Systems International Rochester, NY

11/2008 12/2015

Pharos Systems International, Inc. provides powerful and innovative print optimization software and services to
educational institutions, corporations, and libraries across the globe. Pharos pioneered print control and management
software in the early 1990s and continues to lead the industry today.
Account Manager/Program Manager

Planned, directed and coordinated account strategy for major customers which identify Pharos growth.

Determined account strategy in partnership with customer sponsors and Pharos Customer Operations
Planned, managed and evaluated the work of all onsite Project Managers and Analysts and other professional,
technical support resources, including ensuring proper allocation of all resources within the account.
Pharos business owner for delivery of the enterprise print optimization engagement.
Managed customer contract/SOWs to achieve Deliverables (i.e., reductions in cost and volume plus increases in end
user satisfaction) and profitable account development.
Developed project plans to deliver on print strategies to the benefit of the customer.
Intervened if quality standards or targets do not meet requirements and deploy needed changes.
Defined the roles and individual accountability of the delivery team to support the project plans.
Achieved financial targets defined.
Analyzed relevant customer problems, needs and requirements to define and build the business cases to secure
added Pharos products, services and revenues.
Created complex quotations covering licensing, training, implementation and consulting services.
Managed customer reviews and planning sessions.

Massachusetts Technology Collaborative Westborough, MA

6/2007 11/2008

The Massachusetts Technology Collaborative, (MassTech), is a public economic development agency working to support
a vibrant, innovation-driven economy across Massachusetts. Through our three major divisions - the Massachusetts
eHealth Institute, the Massachusetts Broadband Institute, and the Innovation Institute - MassTech is fostering innovation
and helping shape a growth economy. We develop meaningful collaborations across industry, academia and government
which serve as powerful catalysts, helping turn good ideas into economic opportunity.
Project Manager

Planned and executed projects for the funding of Massachusetts Renewable Energy initiatives.
Reviewed and qualified applications for renewable energy grants.
Tracked and reported on ongoing funded projects.
Developed and implemented renewable energy product grants to Massachusetts cities and towns.
Part of a team who assessed qualified applicants and determined which projects would receive grant funds.
Pitney Bowes Management Services, Stamford, CT

6/2001 1/2007

World-wide leader in the $30 billion Integrated Mail and Document Management Industry after acquisition of Danka
Services International creating a presence at 1,300+ customer sites and 17,000+ employees in Europe and North
America producing nearly $1B in annualized revenue.
Solutions Design Consultant

Provided technology sales support enterprise-wide managing projects and implementing solutions. Collaborated internally
with Product Managers in development of client solutions.

Credited with delivering $3.5M annual savings to Deutsche Banc while securing a $60M+ 5-year reprographics
contract by re-engineering workflow process and implementing new digital equipment platform.

Danka Services International, Rochester, NY (Acquired by Pitney Bowes)

1/1999 6/2001

World's largest independent supplier of office imaging equipment and related services, parts and supplies in
approximately 30 countries around the world.
Project Manager Major Account Team (2000 2001)

Focused exclusively on supporting and selling services to the 25 highest revenue-producing clients in North America

Saved client $20M+ and contributed to closing of $60M+ 5-year agreement with Goldman-Sachs by collaborating
with Global Account Executive and providing expert analysis in preparation of National Fleet Management Proposal.

Business Analyst Northeast Region 1999 - 2000

Developed performance metrics after analysis of current processes and procedures to recommend potential solutions to improve
workflow procedures and profitability at new and existing account locations.

EDUCATION
MBA, Operations, BENTLEY COLLEGE, Waltham, MA
BS, Plant and Soil Science, UNIVERSITY OF MASSACHUSETTS-AMHERST, Amherst, MA
CONTINUING EDUCATION

Document Solutions Sales Training

Document Management Class
Management Leadership Class
PMP Class (Project Management Professional)
Xerox Docutech Operator and Network Certified
Six Sigma Yellow Belt