Beruflich Dokumente
Kultur Dokumente
Angeles City
Assignment 2
Business Statistics
1. Using the hatco.sav data (see attachment), perform the following:
1.1. Test whether the usage level (x9) variable in the hatco.com data (see attachment)
is normally distributed or not. State the null hypothesis. Use = .05.
Table 1.1 Test of Normality
Kolmogorov-Smirnova
Statistic
Usage
Level
.079
df
100
Sig.
Shapiro-Wilk
Statistic
.131
.985
df
100
Sig.
.320
H0 : (KS = .079, df = 100, p = .131) The distribution of Usage Level is normal with
mean 46.100 and standard deviation 8.99.
1
1.2. Test if the variances of usage level(x9) are equal across firm size(x8). That
is, test if the variances of usage level for small and large firms are identical. State the
null hypothesis. Use = .05.
Table 1.2 ANOVA Table
Sum of Squares
df
Mean Square
Between Groups
1066.667
1066.667
Within Groups
6932.333
98
70.738
Total
7999.000
99
F
15.079
Sig.
.000
H0: (df = 1, F = 15.079, p = .000) The distribution of usage level is not identical
across categories of firm size.
2. Using the variables in the hatco.sav data, address the following research questions. State the
null hypothesis for each research question. Use = .05.
2.1. Is there a significant difference in the satisfaction level (x10) of the customers
between the large and small firms (X8)? Use two-independent samples Ttest. Present
the data using the standard format (e.g. APA format). Interpret the results.
Table 2.1 Satisfaction Level.
Firm Size
Large
60
40
61.09
34.61
Small
n
Mean Rank
2
Table 2.1 Shows there is a significant difference in the satisfaction level of the
customer between the small firm (Mdm = 61.09) has a larger satisfaction level
than Large firm (Mdm = 34.61).
2.2. Use the Mann-Whitney U Test to address the Research Question 2.1. Interpret the
results.
Table 2.2 Satisfaction Level
Satisfaction Level
Mann-Whitney U
Z
Asymp. Sig. (2-tailed)
564.500
-4.476
.000
Table 2.2 Shows the Small firm size has significantly higher mean rank in
satisfaction level compare to Large firm (U = 564.50, Z = -4.476, p =.000).
2.3. Do the satisfaction level of the customers differ significantly when they are
grouped according to type of buying situation (X14)? Use one-way ANOVA. Present the
data using the standard format (e.g. APA format). Interpret the results.
Table 2.3 Satisfaction Level group into buying situation
df
Between Groups
Within Groups
Total
2
97
99
Mean Square
2749.383
25.776
F
106.666
Sig.
.000
Table 2.3 Show there is significant difference when it grouped according to type
of buying situation.(df = 2, F = 106.666, p = .00).
2.4. Is there a significant relationship between satisfaction level of the customers and
their perception on the following:
2.4.1. Delivery speed?
2.4.2. Price flexibility?
2.4.3. Manufactures image?
State the null hypothesis. Use = .05.
Table 2.4 Satisfaction level correlations
Satisfaction
Delivery Speed
Satisfaction Level
Level
.651**
Pearson Correlation
Sig. (2-tailed)
.000
100
Manufacturer
Price Flexibility
1
100
Image
.525**
.476**
.000
.000
100
100
Total
Satisfactory
Good
Total
Excellent
Male
40
200
250
100
590
Female
60
250
500
600
1410
100
450
750
700
2000
df
sided)
.000
Likelihood Ratio
144.471
.000
Linear-by-Linear Association
117.692
.000
Pearson Chi-Square
136.833
N of Valid Cases
2000
Table 3.1 X2 = 136.833, p = .000. Since p < .05 there is significant association between
gender and performance rating. Therefore, gender is not independent on performance rating it
is dependent.
Table 3.2 Symmetric Measures
Value
Cramer's V
Approx. Sig.
.262
N of Valid Cases
.000
2000
Table 3.2 V = .262, p = .000. Since p < .05 therefore, ther is significant effect between
gender and performance rating.
4. With reference to the opinion poll in #3 above, the respondents were classified by education
(no education, Elementary, High School, College) and by performance rating of the Philippine
Government (poor, satisfactory, good, and excellent) in resolving the crisis in the country.
Results are shown in the contingency table below.
Performance Rating
Poor
Education Level
Satisfactory
Good
Excellent
Total
No Education
10
50
60
20
140
Elementary
30
150
190
80
450
High School
40
100
240
300
680
College
20
150
260
300
730
100
450
750
700
2000
Total
df
9
.000
161.382
.000
85.751
.000
150.757
Likelihood Ratio
Linear-by-Linear Association
N of Valid Cases
sided)
2000
Table 4.1 X2 = 150.757, p = .000. Since p < .05 there is significant association between
education level and performance rating. Therefore, education level is not independent on
performance rating it is dependent.
Table 4.2 Symmetric Measures
Value
Cramer's V
N of Valid Cases
.159
Approx. Sig.
.000
2000
Table 4.2 V = .159, p = .000. Since p < .05 therefore, there is significant effect between
education level and performance rating.