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DESCRIPTION: DF310, intermittent jam position 14 when using the RADF. This jam will register as J62 in SOLUTION ID: 50,576
the data logs.
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 191
PROBABLE CAUSES:
1. The platen glass is dirty. Clean the platen glass with an approved glass cleaner.
2. The RADF is out of position. Check the RADF position using the RADF positioning blocks (p/n
12ER12073). See the DF310 service manual page 5 and 6 (dated 9/97).
3. The RADF height is not within specification. Use the height spacers (p/n 12ER12110). See the
DF310 service manual page 6 and 7 (dated 9/97).
4. The paper supply rubber (B) on the feed assembly is worn. Replace the supply rubber (p/n
12VR40100). The recommended replacement interval of the supply rubber is every 150,000 feeds.
5. The paper supply rubber (B) is installed backwards on the feed roller assembly. Remove the
feed roller assembly and verify that the white dot on the supply rubber (B) (p/n 12VR40100) faces
the same side as the coupling (p/n 12VR40460).
6. The original feed sensor (PS305) does not recognize the original. Clean PS305, and reseat the
connector to the sensor. Verify the operation of PS305. Measure the voltage at CN102-5 (yellow
wire) on the RADF CB to TP5 (power GND). With no paper present the reading should be 0.1V
DC. With paper present the reading should be 4.9V DC. If necessary replace PS305 (p/n
12ER85511).
7. The physical distance between the original transmission sensor (PS302) and the original feed
sensor (PS305) is too far apart. Physically shift the position of both sensors as closely together as
possible, without creating a constant jam indication.
8. The original push pressure plate has excessive tension (upward force). Adjust the pressure
plate by loosening the mounting screw and altering the spring tension with the adjustment screw
(one or both are paint locked screws). With the plate raised, use a gram gauge to push the plate
down. The pressure plate should break away from the feed tire at 115 to 135 grams. Note: For
accurate adjustment it is recommended that a 300g gram gauge (p/n 00TL-3040) be used.
9. Machines within the serial number range 55FE00001 to 55FE02088 are equipped with paper
supply rubber (B) (p/n 12VR40100) and torque limiters (p/n 12ER40362) on the DF310, which can
potentially cause original misfeeds. Order the paper feed kit (p/n DF310-001) which contains a
new torque limiter and paper supply rubber (B). Note: For best machine performance it is strongly
recommended that all main body EPROMs be upgraded to the [[latest release| FILE
V:\text\NewROM\7060.txt NEW NoWordWrap]] when the kit is installed. See DF310 [[Technical
Bulletin #1,| IMAGE V:\bitmaps\JRC143.bmp SCROLL]]
[[EPROM history, DF310| FILE V:\TEXT\EPROM\df-310.TXT NEW]].
[[EPROM history, 7060. | FILE V:\TEXT\EPROM\7060.TXT NEW]].
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: How to program the default paper tray. SOLUTION ID: 50,237
SOLUTION: Note: In order to program the default paper tray, a minimum EPROM level of 13 is required. USAGE: 147
The firmware listed above provides selection of default paper tray at power up under the following
conditions:
1. APS and ATS are both enabled.
2. If using Intersheet mode, chapter (copy insertion setting) and OHP are selected.
3. When the priority tray for APS is not selected or the tray is empty.
4. When ATS is selected during printer operation.
ALTERNATIVE METHOD
If older firmware is installed, the following procedure can be used:
1. To select Tray 5 as the default tray when APS is turned OFF, set 25 mode dipswitches 8-4 to 1,
8-5 to 0 and 8-6 to 1.
2. In the Key Operator Mode (power machine ON while pressing help), select memory switches.
a. Select #7 and turn OFF Platen APS.
b. Select #11 and turn OFF ATS/APS for Tray 3.
c. Select #14 and turn OFF Platen AMS.
The above programming allows the 7060 to default to the LT351 when copying from the platen
glass or when using the RADF in ATS/APS mode. Image rotation and mixed sized originals will
function as well.
Note: (Alternative solution) ATS for 8.5x11 Tray 3 will not operate and 8.5x11 will be the default
size when copying from the platen glass.
[[Latest EPROM level hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and [[Internal
Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe v:\text\newrom\7060.txt]]
2. Density shift is displayed properly (data = 3), however the main CB does not recognize the
value.
Reset density shift values:
a. In idle mode press [P], then [5], then [START PRINT].
b. Enter [0] and press [START PRINT].
c. Enter [3] and press [START PRINT].
d. In idle mode press [P], then [6], then [START PRINT].
e. Enter [0] and press [START PRINT].
f. Enter [3] and press [START PRINT].
g. In idle mode press [P], then [7], then [START PRINT].
h. Enter [0] and press [START PRINT].
i. Enter [3] and press [START PRINT].
j. In idle mode press [P], then [8], then [START PRINT]
k. Enter [0] and press [START PRINT]. Note: P, 8 remains at 0.
3. Toner buildup at the entrance of the developer unit has caused a bind in the toner supply unit
damaging the toner drive gears. Replace damaged toner hopper drive gears. The worm gear may
be worn at the point of contact and is not driving the toner conveyance screw. Toner supply idler
gears A and B have been redesigned and are available as (p/n 25SA77291) for gear A and (p/n
25SA77311) for gear B. The new gears are black (old style are white).
Note: Replacing developer and performing L-detect is highly recommended after repairs have
been completed. After installing new developer, do not cycle machine until the following steps are
complete:
a. Thoroughly clean the recycle tube.
b. Disengage the toner hopper from the developer unit.
c. Perform the L-detect adjustment. This information is found in 7060/FORCE 60/7150
[[Technical Bulletin #2B| IMAGE V:\BITMAPS\CJC101.bmp SCROLL]].
4. No ADD TONER indication. Open the toner hopper and inspect the level of toner. If the
amount of toner is below the Toner Level Detect (TLD) sensor, and no ADD TONER indication is
displayed perform the following;
a. Remove the TLD sensor.
b. Clean the sensor of all toner residue.
c. Reinstall the TLD.
d. Run 105 blank copies.
e. Verify the ADD TONER indication is on. If it is, add toner. If the ADD TONER indication does
not go on, replace the TLD sensor (p/n 540088030).
5. The mylar on the agitator plate, that wipes the TLD, is worn or missing. To prevent the toner
agitating seal from deforming and to ensure proper cleaning of the TLD sensor, a pressure spring
has been added to toner agitating plate B of the agitating plate assembly closest to the toner
detection sensor. Replace the agitator plate/2 assembly (p/n 25SA-3320) and the agitator plate
assembly (p/n 25SA-3271) as needed. Machines starting with serial number 55FE05655 have
been factory upgraded with this modification. See [[7060/7065/7150/FORCE 60 Technical Bulletin
#30| IMAGE V:\bitmaps\cjc216.bmp SCROLL]] for more information.
2. The adjustment value was changed by only one digit. Enter a value at least 10 higher, or 10
smaller, than the existing value. This will input a value that will change the registration by
approximately 1mm. This allows the change to be observed. Note: 1 step change = 0.1mm. Once
the registration is close, smaller values can be used to fine tune the image.
DESCRIPTION: Touchscreen keys are not working or do not select the correct function. SOLUTION ID: 49,957
SOLUTION: PROBABLE CAUSES: USAGE: 73
1. The control panel adjustment is incorrect. This adjustment will shift the position of the touch
sensor of the LCD unit. Perform the following steps:
a. Hold the Help key and turn power ON.
b. Touch selection #10 (control panel adjustment) on the touch screen to display the control
panel adjustment screen. Note: If the touch screen is so far out of adjustment that there is no
response when touching #10, the control panel adjustment can be accessed (at this point) by
touching any numeric key on the 10-key pad.
Two + (plus signs) should be visible on the screen.
c. Touch the + at the upper right lightly with a touch pen (something with a round tip which is
made of resin is recommended as a touchpen). Check the coordinates displayed in the top line at
the top of the screen.
d. Ensure the X coordinate and the Y coordinate displayed in the message area fall within the
standard values. The acceptable values are on the second line.
e. If the values are not within the acceptable parameters, repeat Step 3 until the values are
acceptable.
f. Touch the + at the lower left lightly with a touch pen (something with a round tip which is made
of resin is recommended as a touch pen). Repeat the process used for the upper right coordinate
until acceptable values are achieved.
g. As verification of a correct adjustment, touch the CHECK keys at the upper left and lower
right corners. You should hear a beep tone for each one. If a beep tone is not heard, repeat the
adjustment.
h. Turn the machine OFF to store the adjustment. Turn the machine ON normally and check
operation of the touch screen.
2. Touch screen display does not respond or erratically flashes after installing version 15
EPROMs. Apparently ROM O4 (p/n 7060218-13.0) was mislabeled and is actually ROM O2 (p/n
7060217-13.0). It is possible that a few of these parts ordered before 10/6/98 have been released
to the field. Recommend ordering a new EPROM O2, and re-labeling or returning the old EPROM.
DESCRIPTION: CONNECTOR IN THE DEVELOPER UNIT IS DISENGAGED message. SOLUTION ID: 50,515
SOLUTION: PROBABLE CAUSES: USAGE: 68
1. Toner is added to the machine prior to performing the L-detect adjustment. Excessive toner
mixes with the developer, preventing a true reading (density level exceeds the density detection
range). Or this area is not cleaned prior to doing the L-detect adjustment. Clean the sensor area
carefully and repeat L-detect adjustment. This information is found in 7060/FORCE 60/7150
[[Technical Bulletin #2B| IMAGE V:\BITMAPS\CJC101.bmp SCROLL]].
As an interim solution, perform the following:
a. Add toner prior to performing the L-detect adjustment, but leave the toner hopper swung
away from the machine.
b. Using the door switch jig (p/n 00M6-2-00), adjust the L-detection.
c. Set the toner supply unit once the L-detect adjustment is completed. The time it takes to
perform the L-detect allows toner in the hopper to settle, preventing an excessive amount of toner
from dumping into the developer.
3. A binding toner drive system causes the toner drive gear to break, sending false feedback to
main CB. Do not add toner before shipping the machine, as the toner will compact. Inspect the
toner drive system by removing motor cover (p/n 25SA32051). Replace the toner supply gear (p/n
DESCRIPTION: E47-5 intermittently or shortly after power up. SOLUTION ID: 51,933
SOLUTION: PROBABLE CAUSES: USAGE: 55
1. Loose connector. Reseat all connections between the write unit and the image processing
board.
Konica 16MB SIMM modules 32MB SIMM modules (PCUA 950781) are available at 60 or 70ns,
with non-parity. These modules have tin plated contacts. The original 16MB SIMM in the E-RDH is
GOLD plated. EDO (Extended Data Output) can NOT be used.
Note: Some 60ns SIMMs are provided. 60ns memory can be used in combination with 70ns as
long as a 70ns SIMM is installed in bank 0 (in the first slot). The E-RDH does not require parity
memory.
Note: After installation of any memory, the memory check procedure should be performed.
Note: IP201 Memory is different; See IP201.
The Konica 7060 uses an E-RDH (Electronic Recirculating Document Handler). This E-RDH stores
each job in memory prior to printing. The standard E-RDH configuration is 16MB of memory. The
memory module used to achieve this is the 72-pin SIMM (Single Inline Memory Module) type. This
memory is volatile (i.e., all memory addresses on a module of this type are reset whenever power
is removed).
Optional configurations for the E-RDH allow for memory to be increased above the standard 16MB
configuration. This is done by adding other modules of the same type only, thus an optional
memory configuration would also be volatile.
The process of powering the Konica 7060 off via the main switch on its operation panel removes
power from the E-RDH, thus any information previously stored will be impossible to retrieve when
the power switch is turned on.
(Revision 1/28/97)
Self diagnostic capability to verify SIMM functionality is provided in 47 mode, output code 198:
Note: The E-RDH must be functional. (Verification of E-RDH function is part of the test sequence.)
Operating panel displays:
MEMORY CHECK OK indicates a good SIMM
MEMORY ERROR indicates a SIMM failure
a. Mount the SIMM to be tested on the E-RDH Board, enter 47 mode, output code 198 and
press START PRINT
b. Read the operation panel display.
If the display states: MEMORY CHECK OK, the SIMM is good. Install a new SIMM on the board
and repeat test.
If the display states: MEMORY ERROR, proceed to step c.
c. Mount a different SIMM, enter 47 mode, output mode 198 and press START PRINT
If the display states: MEMORY CHECK OK, this indicates that the SIMM from Step a has failed.
If the display states: MEMORY ERROR, proceed to step d.
d. Replace the E-RDH Board with a new one, install the SIMM from Step #1. Enter Mode 47
address 198 and press START PRINT
If the display states: MEMORY CHECK OK, this indicates that the SIMM access function of the
original E-RDH has failed. Use the new E-RDH board to perform the SIMM checking procedure.
Notes:
1. This check is used only to verify SIMM condition - not the E-RDH board except to determine its
SIMM access function.
2. A maximum of 4 SIMMs can be mounted
a. The Memory Check OK message will only display if all 4 SIMMs are good.
b. If any 1 fails, Memory Error will display and each SIMM must be checked to determine which
has failed.
DESCRIPTION: F51-6, polygon mirror motor (M5) noisy at power up. SOLUTION ID: 51,056
SOLUTION: CAUSE: The adhesive holding the magnet yokes in the polygon mirror may loosen causing the USAGE: 54
yokes to contact the motor shaft.
SOLUTION: Replace the write unit (p/n 55FA-6501). See 7060 [[Technical Bulletin #10.| IMAGE
V:\BITMAPS\JRC142.BMP SCROLL]] Serial numbers of affected machines are provided.
CAUTION: Do not remove the polygon motor cover. The 7060 polygon motor rotates on an air
bearing. Removal of this cover may allow foreign matter to enter, eventually causing the bearing to
fail, resulting in noise or failure code. The [[polygon cover| IMAGE V:\bitmaps\CJH071.BMP
SCROLL]], (p/n 25SA-6690) can be removed if desired. The motor cover, should not be removed
for any reason. The 7050 motor has no air bearing and therefore does not have the same access
restriction.
SOLUTION: With the main switch (SW1) ON, check for 115V AC at CN397-1 and CN397-2 on the
DCPS. If present, check for 24V DC at CN2-1 and CN2-2 and 5V DC at CN8-9 and CN8-10 on the
DCPS. If not present, power the machine OFF and remove all connectors from the DCPS except
CN382, CN395, CN396, CN397, CN398, and CN8. Then power the machine ON. Check for 24V
and 5V directly off of the DCPS at the pins previously checked. If voltages are still not present,
replace the DCPS (p/n 55FA84511).
Note: Check ICP4 and ICP5 to see if they are open. If they are, the DCPS may have been
damaged by a bind in the Tray 3 and Tray 4 up/down motor, or related parts. Do not replace the
DCPS if ICP4 and ICP5 are open, without first checking for binding, as this may cause the DCPS to
fail again.
Operation panel
O1, IC16 (p/n 7060216-14.0)
O2, IC17 (p/n 7060217-13.0)
O3, IC12 (p/n 7060212-13.0)
O4, IC18 (p/n 7060218-14.0)
DF310 RADF CB
IC7 (p/n DF31035-12.0)
FS103B Main CB
IC2 (Level 10.0)
No change has been made since product release.
[[7060 Tandem level 15 firmware enhancement list in Adobe* Acrobat* format.| URL
http://techweb.konicabt.com/tpm/media/7060t-15.pdf]].
Note: To view the PDF, Acrobat Reader must be installed. Acrobat Reader can be downloaded for
free from the Adobe Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]
4. How to increase the amount of time before reset to ENTER PASSWORD in ECM mode
(increase the reset timer in the ECM).
a. While pressing (HELP), turn power ON. Enter a 4-digit key operator password and touch OK
to display the Key Operator Mode Screen.
b. Touch (9) Memory switch. Memory Switch Screen will be displayed.
c. No.1: Auto reset timer is the first option.
d. Press the (Change Setting Contents) to select the reset time you prefer, from OFF to 300
seconds in intervals of 30 seconds.
If no further changes are required, touch (Previous Screen).
e. Turn power OFF.
Note: See the 7060 User's Manual on pages 10-43 through 10-45.
2. Insufficient DC separation current data. Confirm DC separation data in the 36 mode, item #1
High Voltage Auto Adjustment, #5 DC Separation Adjustment. This data value should be above
100 when you are experiencing separation jams. Before changing the data, document original data
in safe place for reference. Then set to 100, 105, 110, or 115 until best results are achieved.
3. Check the resistance of the drum grounding from the coupling to the frame ground, The value
should be 1 ohm, not 7 - 8 ohms. Check for excessive amounts of grease from the drum shaft
holder front and rear (p/n 25SA75010). Clean the excess grease from this area and again measure
for resistance. If the value is still up to 3 ohms. A new ground strap to the front bearing may be
needed, use (p/n 25SA15280) it may need to be straighted for this uses.
Note: This earth spring is a ground for the cleaning blade and the toner hold plate. It conducts via
the shaft PS material (p/n 25SA20460) this a conductive/plastic material.
4. The second paper feed front mylar is incorrectly positioned on the top plate instead of the lower
plate. Reposition the mylar on the lower plate.
DESCRIPTION: How to print out ECM/Service Data information. SOLUTION ID: 50,639
SOLUTION: There are two sections of information that can be printed. The first method prints out the ECM USAGE: 47
information, specifically; (1) Copy quantity for each ECM password, (2) Copy limit for each ECM
password, (3) Copy quantity for each paper size.
To print out the ECM information, perform the following steps;
1. Enter a 5 digit passcode.
2. Press (P).
3. Press 9.
4. Press the Start/Print key.
5. Enter 8 digit master key code.
6. Press the Start/Print key.
7. Press number of desired data mode 1-3 and press the Start/Print key.
8. Once desired information is printed, turn the machine OFF/ON.
The second method prints out the service logs 40-47. Page 6-49 and 6-50 of the 7060 Technical
Manual dated September 1997, provides the details of what items are found in each log 40-47 and
a corresponding data list is on pages 6-12 through 6-16. (As an example 46 will print out the list of
failure code occurrences and the corresponding chart is listed on page 6-12)
To print out this Service Data information, perform the following;
1. Enter the 36 mode by holding down the number 3 and 6 keys while turning the main switch ON.
2. The 36 screen should now be displayed. Touch selection number 4 on the touch screen for
Test Pattern Output.
3. At the Test Pattern Output screen, enter the number corresponding to the data to be printed.
Press the SET key. (Use either the touch screen or the numeric display.)
Note: In order to access all print outs, software dip switch 8-7 must be set to 1.
4. Press the COPY SCREEN key.
5. The display should read *ADJUSTMENT MODE*. Press START PRINT. The data log
corresponding to the selection should now print.
6. To access another data log, press the C key while holding down the P key and repeat the
procedure starting with step 3.
7. To exit the Test Pattern Output Mode, press PREVIOUS SCREEN on the touch screen.
6. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: FS103B, not recognized. Paper jams at the entrance of the finisher, but no jam code is SOLUTION ID: 61,536
displayed.
SOLUTION: CAUSE: The copier needs an EPROM level upgrade to provide recognition of the FS103B finisher. USAGE: 43
SOLUTION: Upgrade the EPROMs to [[the current level | FILE V:\text\NewROM\7060.txt NEW
NoWordWrap]] ([[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]).
Further information is available in the Info Source publication to dealers, released 12/11/98, issue
no. 82-98.
2. One of the plastic tabs that secures the magnet catch to the operation panel/lower may break.
A new magnet catch holder (p/n 25SAK0020) can be installed without removing the remaining tab.
This eliminates the need to replace the operation panel/lower. See [[7060 Technical Bulletin #11|
IMAGE V:\bitmaps\CJC094.bmp SCROLL]].
3. Loss of 24V DC from the DCPS. Remove all 24V DC connections from the DCPS. Turn the
machine on in the 47 mode. Verify all 24V DC pins on the DCPS have 24V DC. If they do,
reconnect 24V DC connectors one at a time until the 24V DC drops to 0V DC. Then trace the
wiring for that connector until the pinched wire (short) is found. If all 24V DC loads are
disconnected from the DCPS and there is no voltage on the pins, replace the DCPS (p/n
55FA84510).
DESCRIPTION: FRONT DOOR IS OPEN PLEASE CLOSE message will not clear. SOLUTION ID: 52,885
SOLUTION: CAUSE: Faulty LCT motor (M140) causing DC power supply failure. USAGE: 41
SOLUTION: Turn off the machine and unplug it from the AC outlet. Ohm CN88-5 of the DCPS to
frame ground. If it is shorted, M140 or it's wiring harness is shorted. Verify the wiring harness by
disconnecting M140 and ohming the wiring to ground. If the wiring open to ground, Replace M140
(p/n 55FA-1820) and the DC power supply (p/n 55FA84512).
DESCRIPTION: How to program auto shut-off and/or auto low power mode(s). SOLUTION ID: 50,119
SOLUTION: To program the auto shut-off/auto low power mode(s), perform the following: USAGE: 40
1. Access the key operator mode (power the machine ON while holding down the HELP key).
2. If the ECM is enabled, enter a valid password. If ECM is OFF proceed to Step 3.
3. On the touch screen, press the down ARROW to display additional menu items.
4. Select #11: AUTO LOW POWER/AUTO SHUT OFF.
5. Select the desired time settings for each mode (5 - 240 minutes for Auto Low Power; 30 - 240
minutes for Auto Shut-off).
6. At the bottom of the programming screen press NEXT SETTING and select ON or OFF for Auto
Shut-off (Auto Low Power cannot be disabled).
7. Power the machine OFF/ON to return to normal operation.
Notes:
1. Auto shut-off should not be used when the 7060 is utilized as a printer.
2. This information is found on page 10-49 of the7060 User's Reference Guide.
DESCRIPTION: Drum cleaning blade flipping. Drum damage. SOLUTION ID: 56,397
SOLUTION: PROBABLE CAUSES: USAGE: 38
1. Excessive friction between the front edge of the cleaning blade and the non-coated surface of
the drum may cause the cleaning blade to flip in the opposite direction.
Install the new style cleaning blade (p/n 55WA20020), which reduces the risk of the blade flipping
by using a different material in the location where the cleaning blade contacts the non-coated area
of the drum.
Note: Before installing the cleaning blade, apply toner to 20mm of the front and rear edges of the
cleaning blade. The newly installed Urethane part of the blade does not need to be coated with
toner. See [[7060/FORCE 60/7065/7150 Technical Bulletin #36.| IMAGE V:\BITMAPS\blade.bmp
SCROLL]]
2. Non-Konica brand drums and setting powder were used. Use Konica setting powder (p/n
000V-19-0) and drums (PCUA 950786).
2. Failed E-RDH board. Remove the E-RDH board and inspect each wiring harness for backed
out pins or mis-seated connectors. Pay close attention to the rear connector of the E-RDH board to
the E-RDH I/F board. Reassemble and verify operation. If error still occurs, replace the E-RDH
board (p/n 55FA-9620).
SOLUTION: Replace the paper exit gear (p/n 193075520) and the LCT drive gear (p/n
25SA77430). The tension spring (p/n 12EJ15120) may also require replacement or modification.
Also replaced shaft (p/n 25SA57360) and two bushings (p/n008478610).
DESCRIPTION: What is required to set up the 7060 and IP302 as a printer? SOLUTION ID: 52,815
SOLUTION: To set up the 7060 and IP302 as a printer, update the EPROMs in the 7060 to level 16. Level 16 USAGE: 35
EPROMs are available from Konica's website as 7060-16A.EXE and through the Parts Distribution
Center as the following part numbers:
Main CB
C1, IC22 (p/n 7060122-18.0)
C2, IC23 (p/n 7060123-18.0)
Operation panel
O1, IC16 (p/n 7060216-14.0)
O2, IC17 (p/n 7060217-13.0)
O3, IC12 (p/n 7060212-13.0)
The IP302 controller should be updated to the latest IP system software. The latest version system
software is available on the Konica [[FTP site| FILE V:\text\CBC009.txt NEW NoWordWrap]]. Refer
to the [[FTP_ user site.txt file| FILE V:\text\CBC010.txt NEW NoWordWrap]] on the FTP site for
detailed information concerning site contents. [[Internal Link for Faxing/Printing FTP site
information| RUN V:\text\Wordpad.exe v:\text\CBC009.txt]]. [[Internal Link for Faxing/Printing
FTP_ user site.txt file information| RUN V:\text\Wordpad.exe v:\text\CBC010.txt]].
[[Latest 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and [[Internal
Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe v:\text\newrom\7060.txt]]
DESCRIPTION: Partially blank copies when copying non standard originals from the platen glass and SOLUTION ID: 51,712
manually selecting the correct paper size. Optics only scans to 11 inches.
SOLUTION: CAUSE: Memory dip switch #4 is set incorrectly. USAGE: 34
DESCRIPTION: Table Data error message when tray 1 is used, or Tray 1 shows SPECIAL paper after SOLUTION ID: 54,455
installing the video interface kit.
SOLUTION: CAUSE : Improper EPROMs in the operation panel. USAGE: 33
SOLUTION: When installing the video interface kit, ensure the EPROMs are a minimum level of:
Main CB
IC22 (p/n 7060122-15.0)
IC23 (p/n 7060123-15.0)
Operation panel
ROM1, IC16 (p/n 7060216-14.0)
ROM2, IC17 (p/n 7060217-13.0)
ROM3, IC12 (p/n 7060212-13.0)
ROM4, IC18 (p/n 7060218-13.0)
Note: On level 13 operation board ROM4 will display as a 11 when viewed in 25 mode, address 9.
This is only a problem with the display, not with the functionality of the EPROM.
DF310 RADF CB
IC7 (p/n DF31035-11.0)
FS103A Main CB
IC5 (p/n FS103AA7-12.0)
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: Tandem copier, can one machine be used as a printer at the same time? SOLUTION ID: 54,210
SOLUTION: Tandem copier configuration cannot be connected to the IP302 print controller. There is no ability USAGE: 33
to connect two 7060s as tandem copiers and make one of them a printer at the same time. The
tandem copy kit (PCUA 950792) is for copying only.
There is a tandem printing kit (PCUA 950806) available for the the 7060 using an IP302. This
allows the use of the 7060 as a copier, but does not allow tandem copying.
DESCRIPTION: Tandem copier, E46-2, E46-12, or reversed image from the sub-copier. SOLUTION ID: 53,285
SOLUTION: PROBABLE CAUSES: USAGE: 32
1. There is an image processing board EPROM incompatibility.
Upgrade the EPROMs to the latest revision. Tandem EPROMs (level 10.0) are supplied in the kit.
Konica recommends upgrading to level 12.0, which includes the latest enhancements.. In addition
Tandem EPROM's are available through the BBS at address 7060T-12.EXE and through the Parts
Distribution Center as p/n:
Main CB
C1, IC22 (p/n 7060T122-12.0)
C2, IC23 (p/n 7060T123-12.0)
Operation panel
O1, IC16 (p/n 7060T216-12.0)
O2, IC17 (p/n 7060T217-12.0)
O3, IC12 (p/n 7060T212-12.0)
O4, IC18 (p/n 7060T218-12.0)
DF310 RADF CB
IC7 (p/n DF31035-11.0)
FS103A Main CB
IC5 (p/n FS103AA7-12.0)
The above list is the minimum configuration. [[Latest 7060 Tandem Copier EPROM hyperlink| FILE
V:\text\NewROM\7060T.txt NEW NoWordWrap]] and [[Internal Link for Faxing/Printing EPROM
information.| RUN V:\text\Wordpad.exe v:\text\newrom\7060T.txt]]
2. The EPROMS on the image processing board are not seated properly.
Remove and reinstall the EPROMS on the image processing board.
DESCRIPTION: How to program 8.5x11 default paper size for small originals. SOLUTION ID: 50,651
SOLUTION: To program the copier to default to 8.5x11 when small originals are placed on the platen, set USAGE: 31
dipswitches 7-4 and 7-5 to 1.
DESCRIPTION: When feeding an 11x15 original through the RADF in full auto mode the machine does not SOLUTION ID: 53,409
copy the entire image from front to rear onto 8.5x11R paper.
SOLUTION: CAUSE: In full auto mode or AMS mode the RADF will detect 11x15 as 8.5x14 paper causing the USAGE: 27
image loss.
SOLUTION: Replace the lower roller shaft holders (p/n 25BA76030), front release lever (p/n
55FA53051) and rear release lever (p/n 55FA53061) as a set.
Notes:
1. M1 may appear to operate normally in diagnostics (47 mode, output code 40).
2. M1 provides drive to the following:
a. Fusing unit
b. ADU Paper Exit/conveyance unit (from the fusing unit)
c. Conveyance belt
d. Toner conveyance screw via Cleaner clutch (MC10)
e. 2nd paper feed rollers via 2nd paper feed clutch (MC3)
3. The lower roller shaft holders, front and rear release levers are all new style and must be
replaced as a set the 1st time.
a. The heat insulating sleeves are no longer used with the new style shaft holders.
b. This parts change is detailed in parts information bulletin #92 (11/30/98).
DESCRIPTION: FS103, poor paper alignment in staple mode. SOLUTION ID: 64,681
SOLUTION: PROBABLE CAUSES: USAGE: 26
Note: The following adjustments are covered in [[FS103/FS103A Technical Bulletin #5| IMAGE
V:\bitmaps\cjc102.bmp SCROLL]].
1. Middle sponge roller is damaged or worn. Inspect the middle sponge roller (p/n 12QR45251). If
it is damaged or worn, replace it as needed.
2. Belt tension for stacker entrance motor is incorrect. Check the belt tension of the stacker
entrance motor (M14). The correct tension is 1.0 ñ 0.01kg. If adjustment is required, loosen the
screw on M14 and move it to adjust the tension.
3. Belt tension for connecting belt is incorrect. Adjust the tension of the connecting belt. Loosen
the screw that secures the tension roller for the connecting part belt. Adjust the tension roller
position to balance the tension spring and belt tension. Note that the belt tension is effected by the
tension roller position. Ensure that the roller does not shift when tightening the screws.
4. Belt tension for the paper exit roller motor is incorrect. Adjust the paper exit roller motor (M7)
belt tension. Loosen the four screws that secure M7 and move it to adjust the tension.
5. The belt detection gear is out of adjustment. Ensure that the belt detection gear is adjusted
correctly. See FS103/FS103A Technical Bulletin #5 for proper adjustment.
DESCRIPTION: NO TABLE DATA. UNDEFINED SCREEN CODE 1003H message when Universal tray is SOLUTION ID: 62,846
selected.
SOLUTION: CAUSE: Incorrect EPROMs installed on the operation panel board. USAGE: 25
SOLUTION: Install the minimum of level 16 EPROMs (available from Konica's website as
7060-16A.EXE and through the Parts Distribution Center).
Main C B
IC22 (p/n 7060122-16.0)
Operation panel
ROM1, IC16 (p/n 7060216-14.0)
ROM2, IC17 (p/n 7060217-13.0)
ROM3, IC12 (p/n 7060212-13.0)
ROM4, IC18 (p/n 7060218-14.0)
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: J17-3 when duplexing out of Tray 4 only. SOLUTION ID: 78,426
SOLUTION: CAUSE: A worn paper conveyance roller in the Tray 4 feed system. This roller drives two white USAGE: 25
plastic rollers. As the roller wears on each side from contact with the two plastic rollers, the
circumference of each side of the roller becomes smaller giving the appearance of a bulge in the
center of the roller.
SOLUTION: Remove memory modules one at a time to determine which module is causing the
problem and replace the module.
DESCRIPTION: How to set the toner supply stop mode. SOLUTION ID: 52,501
SOLUTION: To set the toner supply stop mode: USAGE: 24
1. Enter the memory rewrite mode by turning the copier on while pressing the 2 and 5 keys.
Release the 2 and 5 keys when the (25 Mode Menu Screen) appears.
2. Select [1] (Software switch setting).
3. From the (Software SW Setting Screen) use the arrows to select and change the following dip
switches:
7-0 to a 1 to enable the toner supply stop function.
7-1 to a 1 to have the copier stop after the need for toner is detected and the number of copies set
by 7-2 and 7-3 are completed.
a. 7-2 and 7-3 to 0 for 100 copies.
b. 7-2 to a 1 and 7-3 to a 0 for 1000 copies.
c. 7-2 to a 0 and 7-3 to a 1 for 2000 copies.
d. 7-2 and 7-3 to a 1 for 3000 copies.
Note: The recommended setting is for 100 copies.
7-1 to a 0 to have the copier stop immediately after the need for toner is detected and one copy is
completed.
DESCRIPTION: The trail edge of the copy is faded and light on the second side. SOLUTION ID: 51,382
SOLUTION: PROBABLE CAUSES: USAGE: 24
1. The memory switches in the key operator mode #4 and #5 are not set for zero deletion on the
copies. Set memory switches #4 and #5 to the desired setting for the least amount of trail edge
deletion.
2. The DC separation current is too high for the paper and environmental conditions, which is
resulting in a residual charge remaining on the paper after the first side has been copied and
transferred. To change the DC separation current, perform the following:
a. Power the copier OFF.
b. Access the 36 mode (power the copier ON, while pressing the 3 and 6 keys).
c. Touch [1. High voltage auto adjust] on the touchscreen.
d. Touch [Next adjustment], which is located on the lower left corner of the touchscreen 3 times.
e. [HV adjustment (separation DC)] will be displayed in the dark blue band at the top of the
touchscreen, along with the current setting (usually in the vicinity of 94).
f. Reduce the current value by 10 and enter it as the new setting. Press the [SET] key on the
touchscreen.
g. Power the copier OFF/ON to exit the 36 mode and check the copy quality.
Copyright 2002 , Konica Business Technologies, Inc. November 2002
14
7060
h. Repeat steps (1) through (7) until the 2nd side trail edge is properly transferred.
i. Repeat steps (1) through (3).
j. Touch [Next adjustment], which is located on the lower left corner of the touchscreen 8 times.
k. [HV adjustment (separation DC) 600dpi] will be displayed in the dark blue band at the top of
the touchscreen, along with the current setting.
l. Set the (separation DC 600dpi) value the same as the final value entered for (separation DC)
at the completion of step (8).
Note: This adjustment is only recommended for use in specific instances, where the environmental
conditions are adversely affecting image transfer. In no case should the (separation DC) or
(separation DC 600dpi) setting be set below 40.
DESCRIPTION: Displays warm-up mode message after a copy job is completed. The user may wait for a SOLUTION ID: 50,593
variable amount of time until the device returns to READY.
SOLUTION: This is normal operation. An automatic 'Dmax' adjustment is performed at every 1,000 copy/print USAGE: 24
interval to ensure optimum copy/print quality through out the PM (developer life) cycle of 150,000
prints.
During the Dmax adjustment, the warm-up mode message will be displayed. The duration of the
Dmax sampling will vary based on developer condition and toner concentration level. This function
will not interrupt the customer's current job, but will wait until the current job is completed.
DESCRIPTION: Jam position 6 during first paper feed. Paper does not make it to the second feed rollers. SOLUTION ID: 52,506
SOLUTION: PROBABLE CAUSES: USAGE: 23
1. The paper feed motor (M140) is not operating properly. Check motor operation in 47
multimode, output code 021, press P-02-P. The motor should run continuously in this mode.
Reseat CN120 on the main CB and CN203 and CN204 on M140. Inspect the wiring between those
connectors for any signs of damage. If problem persists, replace M140 (p/n 55FA-1820)
2. The pressure between the conveyance roller and the paper feed driven shaft is insufficient.
The paper feed driven shaft is contacting the guide plate which is limiting pressure between the
rollers. Replace the paper feed driven shaft with the new style (p/n 55FA40371). The [[shaft's
diameter| IMAGE V:\bitmaps\CJH062.BMP SCROLL]] has been reduced to allow firm contact with
the conveyance roller. This change has been factory installed on machines with serial number
55FE01024 and above.
SOLUTION: Swap out the SIMMs chips one at a time to isolate the defective chip.
2. The paper exit opening solenoid (SD4) needs adjustment. Perform the following adjustments:
Adjust the solenoid throw to 5.0 mm. (Note: If solenoid throw is not adjusted first, the other
adjustments will not resolve the problem.) The final measurement: SD4 energized, a clearance of
1.5 plus/minus 0.5 mm between the [[paper exit guide upper | IMAGE V:\BITMAPS\CJH045.bmp
SCROLL]] (p/n 12QR47010) and paper exit (sponge) roller (p/n 12QR48250). Note: additional
paper exit guide movement can be achieved by loosening the [[screws that mount the rotorary
stopper| IMAGE V:\BITMAPS\CJH044.bmp SCROLL]] (p/n 12QR47120) and solenoid lever (p/n
12QR47110). This information is found in FS103 [[Technical Bulletin #3A| IMAGE
V:\BITMAPS\CJH064.bmp SCROLL]].
3. FS103 paper exit motor (belt tension) is insufficient causing a timing problem (factory
adjustment may be insufficient).
Increase belt tension by scribing the current position of the [[tension plate| IMAGE
V:\BITMAPS\CJH046.bmp SCROLL]], (p/n 12QR-2100) and adjusting 1mm to the left.
CAUTION:
Do not over tighten belt tension. In some cases and finishers with serial numbers 12QS08057 for
FS103 and 12HJ00017 for FS103A, replacement of the paper exit roller motor (p/n 12QR80032)
may be necessary. This information is found in FS103 [[Technical Bulletin #3A| IMAGE
Copyright 2002 , Konica Business Technologies, Inc. November 2002
15
7060
V:\BITMAPS\CJH064.bmp SCROLL]].
4. The screws that secure the following sensor assemblies are too tight; causing the actuators to
bind, resulting in intermittent codes. Check the serial number of the finisher. If it is below
12QS03160, ensure the screws that mount the following sensors are not overtightened. Use some
type of thread lock agent to prevent the screws from loosening completely.
The finisher entrance passage detect sensor (PS4).
The stacker conveyance passage detect sensor (PS5).
The paper exit 1 detect sensor (PS6).
SOLUTION: Enter the 47 multimode, input code 76, press P-008-P. Flag the sensor and watch for
a change of state. If no change is observed, ensure PS9 is clean. If necessary replace the sensor
(p/n 552085510).
DESCRIPTION: How to program the mixed original feature for initialization. SOLUTION ID: 50,637
SOLUTION: To program the mixed original feature at initialization, perform the following: USAGE: 21
1. Access the key operator mode by powering ON the machine while pressing the HELP key.
2. Press Item No. 9, MEMORY SWITCH.
3. Press the down arrow and select Item No. 18, JOB MEMORY AUTO RECALL FUNCTION.
Turn ON this feature.
4. Exit the key operator mode and select APPLICATIONS.
5. On the touchscreen, press MIXED ORIGINAL, then press OK.
Note: Select any other feature that you require like, paper selection for reduced sizes.
6. Press the JOB MEMORY key, then press STORE on the touchscreen. Press OK after viewing
the settings to be stored.
7. Access job number 15 by pressing the right arrow twice.
8. Press job number 15, then press OK twice.
9. Power the machine OFF/ON. The APPLICATION LED should be lit, and MIXED ORIGINAL
should be selected.
DESCRIPTION: FS103A, the paper exit tray fails to lower and the exit roller is damaged. SOLUTION ID: 52,877
SOLUTION: CAUSE: During long copy runs with STAPLE mode selected, the right side of the stapled sets, USAGE: 20
because it is higher contacts the sensor actuator and the paper exit tray stops lowering at that time.
Even if sets are removed, the tray will not move once detection has occurred. If the unit is allowed
to continue operating, this can result in the stapled edge of sets contacting the foam paper exit
rollers (p/n 122H48251) and damaging them.
SOLUTION: Version 14 of the FS103A EPROM (p/n FS103AA5-14.0) changes the stack height
detection to the front actuator for the Stapled Paper Exit Detector (PS7).
Note: As a work around, until EPROM is installed, set dipswitches 1-5 and 1-6 to a combination
other than 0/0 (factory default) to disable detection of the tray stop signal from the finisher sensor at
the main body. This will allow the tray to continue to lower even if the sensor actuator is contacted
and held.
DESCRIPTION: How to program ATS (auto tray switching), 7060. SOLUTION ID: 50,179
SOLUTION: To program the ATS, perform the following steps: USAGE: 20
1. Access the key operator mode (press and hold the help key while turning the machine ON).
2. Select #9: Memory switches.
3. Select #6: Automatic tray switching.
4. Set the switch for the desired action (ON/OFF).
Note: Endless ATS is not available on this machine. The ability to reload an empty tray and have
the machine select that tray after the current tray is empty while the machine is copying. ATS will
ONLY operate in full auto mode while using the RADF.
DESCRIPTION: When book copy mode is selected, the paper size defaults to 8.5x11R with a message to SOLUTION ID: 50,654
select the proper paper size. Can this be changed to an 8.5x11 default?
SOLUTION: CAUSE: The tray selection preference when APS is canceled must be adjusted. USAGE: 18
SOLUTION: Enter the 25 mode, select item #1 Software Switch Setting. DIPSW 8-4, 8-5, 8-6 will
determine the default tray chosen.
Mode 8-6 8-5 8-4
No preference 0 0 0
Tray 1 0 0 1
Tray 2 0 1 0
Tray 3 0 1 1
Tray 4 1 0 0
Tray 5 1 0 1
DESCRIPTION: No feed from any tray, main drive shaft 2 breaking. SOLUTION ID: 59,955
SOLUTION: CAUSE: Stress from driving the LCT paper feed mechanism. USAGE: 18
SOLUTION: The diameter of the main drive shaft 2 was increased in size. To accommodate this,
main drive pulley 1, the developer drive shaft holders (2 bearings), and the frame cutouts where the
bearings are inserted were also modified. In addition, to prevent wearing of main drive pulley 1, pin
A has been repositioned and e-ring has been added.
These parts are not interchangeable. Because of these changes, the new parts cannot be installed
on the old LCT frame, as well a the old parts cannot be installed on the new LCT frame. Since
these parts are not interchangeable, and cannot be mixed, this change applies to machines with
serial numbers 55FE03390 and above. Use the data below to ensure that the appropriate parts are
ordered.
Note: The main support panels may not be needed to repair the older type LCT.
See [[7060/Force 60 Technical Bulletin #16a| IMAGE V:\bitmaps\CJC169.bmp SCROLL]] for more
detailed information.
DESCRIPTION: PLEASE WAIT COPIER WARMING UP message that will not clear. SOLUTION ID: 68,641
SOLUTION: CAUSE: The short heater lamp in the upper fusing roller is not ON. This is caused by a poor USAGE: 17
connection between the fuser connector and the main body fuser connector.
SOLUTION: With the fuser installed, reseat each pin on the main body fuser connector . Use a
pointed object such as a meter lead.
SOLUTION: After resetting the failure code, observe the fixing lamps during and after warm-up.
When F34 is indicated, if the fixing lamps remain on, the DC power supply has failed. Replace the
DC power supply (p/n 55FA84510).
DESCRIPTION: J31 paper creasing before second paper feed. SOLUTION ID: 51,053
SOLUTION: CAUSE: Paper feed clutches slipping or not operating properly. USAGE: 17
SOLUTION: Clean or replace if necessary: 2nd paper feed (MC3) (p/n 25SA82010), upper paper
feed (MC5) (p/n 55FA82030), lower paper feed (MC6) (p/n 55FA82030), bypass (MC7) (p/n
25SA82020) and PFU conveyance (MC8) (p/n 55FA82030). Slipping can occur on new machines
and cleaning clutches on set-up may be beneficial. Check the allen screws on the clutches to
ensure they are tightened properly.
DESCRIPTION: After loading paper in Tray 3, the tray will not raise when the START/PRINT key is pressed. SOLUTION ID: 86,933
SOLUTION: CAUSE: The upper paper enter sheet, which is attached to the bottom of the paper feed oscillate USAGE: 16
plate is deformed and contacting the upper double feed prevention rubber. As a result, the paper
feed oscillate plate is lifted upward when the START/PRINT key is pressed. This action causes the
Tray 3 upper limit detection actuator to flag the LCT upper limit PS (PS143), which stops the tray
from raising.
SOLUTION: To check the position of the upper paper enter sheet, perform the following:
1. Power the copier OFF.
2. Remove the 1000 sheet LCT paper feed/conveyance section.
3. Inspect the bottom of the paper feed oscillate plate (p/n 55FA58110), where the upper paper
enter sheet is attached. The sheet should be parallel to the bottom of the paper feed oscillate plate
and extend 5mm beyond the edge. Ensure that the upper paper entrance sheet is not contacting
the upper double feed prevention roller.
4. If the upper paper enter sheet has become deformed and is contacting the upper double feed
prevention roller; its length can be trimmed as a temporary measure. However, a new upper paper
enter sheet (p/n 25SA58360) should be installed to prevent paper jams, which may occur as a
result of a shortened upper paper enter sheet failing to properly guide the paper to the nip of the
upper and lower double feed prevention rollers.
DESCRIPTION: FS103A, poor paper alignment in staple mode. SOLUTION ID: 68,615
SOLUTION: PROBABLE CAUSES: USAGE: 16
Note: The following adjustments are covered in [[FS103/FS103A Technical Bulletin #5| IMAGE
V:\bitmaps\cjc102.bmp SCROLL]].
1. Middle sponge roller is damaged or worn. Inspect the middle sponge roller (p/n 122H45250). If
it is damaged or worn, replace it as needed.
2. Belt tension for stacker entrance motor is incorrect. Check the belt tension of the stacker
entrance motor (M14). The correct tension is 1.0 ñ 0.01kg. If adjustment is required, loosen the
screw on M14 and move it to adjust the tension.
3. Belt tension for connecting belt is incorrect. Adjust the tension of the connecting belt. Loosen
the screw that secures the tension roller for the connecting part belt. Adjust the tension roller
position to balance the tension spring and belt tension. Note that the belt tension is effected by the
tension roller position. Ensure that the roller does not shift when tightening the screws.
4. Belt tension for the paper exit roller motor is incorrect. Adjust the paper exit roller motor (M7)
belt tension. Loosen the four screws that secure M7 and move it to adjust the tension.
5. The belt detection gear is out of adjustment. Ensure that the belt detection gear is adjusted
correctly. See FS103/FS103A Technical Bulletin #5 for proper adjustment.
DESCRIPTION: Tandem copier, paper jams at the entrance to the FS103B finisher. The finisher is not SOLUTION ID: 60,723
recognized by the main body.
SOLUTION: CAUSE: Incorrect firmware. A main body EPROM upgrade is necessary. USAGE: 15
In addition, the latest EPROM versions for the 7060 operation board function correctly with the new
main CB tandem EPROMs (version 13). Special tandem EPROMs for the operation panel are
NOT required.
DESCRIPTION: J11, J12, J13, or J14 when trying to feed from any paper tray. SOLUTION ID: 69,961
SOLUTION: CAUSE: Paper feed motor (M140) has failed. Verify the operation of M140 using the 47 USAGE: 14
multimode, output code 021, press P-03-P.
Notes:
1. Inspect complete paper feed drive system for any binding and repair as necessary.
2. The 7060 service manual (12/98) and parts catalog (1/98) refers to M140 as a LCT paper feed
motor. This is incorrect. M140 provides drive to all paper feed trays.
SOLUTION: Ensure that there isn't any mechanical binds with the original pressure plate
mechanism. Replace M304 (p/n 12GQ-4171) as needed.
2. APS not selecting the bypass tray. APS cannot select the bypass tray. Customer must
manually select bypass tray using the (Copy Size) button on the LCD board.
3. Cannot select APS off the glass. The key operator mode settings in memory switches 7, Platen
APS and 14, Platen AMS are set incorrectly. Turn memory switches 7 and 14 ON or OFF to
accommodate the customers request.
4. APS not working off platen glass. Selecting the wrong size paper. The screw that holds APS
sensor 4 (outside) (PS43) in place has backed out so that proper size detection does not take
place. Tighten screw and ensure PS43 is correctly positioned. Check APS operation.
Termination:
NEMA Type 5-20R receptacle (125V AC, 2-pole, 3-wire, grounded).
DESCRIPTION: J17-3 when duplexing out of Tray 4 only. SOLUTION ID: 87,635
SOLUTION: CAUSE: The one-way bearing within the two 1st feed rollers are slipping causing inconsistent 1st USAGE: 13
paper feed out of the tray
DESCRIPTION: When configured as a printer, after a copy job has completed, a waiting print job SOLUTION ID: 81,702
immediately prints. With a copy/print tracking device connected to the printer, the copy and
print jobs are counted as one, rather than two separate jobs. How can a copier timeout be
set to delay the time between a copy job and a print job waiting in queue?
SOLUTION: CAUSE: A configuration change and EPROM update are required. USAGE: 13
SOLUTION: In the CONFIGURATION setting screen for the printer mode there is a selection,
COPY TIMEOUT, which allows programming of the time (15, 30, 60, or 90 seconds) that the
machine remains in the copier mode before switching to the printer mode. For this programming to
work, special ROM version 21.3 must be installed.
Notes:
1. [[Latest EPROM level| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and [[Internal Link
for Faxing/Printing current 7060 EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
2. See [[7060 EPROM Release Notification version 21.3| URL
http://techweb.konicabt.com/tpm/media/7060-21D.pdf]]. To view this PDF, Acrobat* Reader must
be installed. Acrobat Reader can be downloaded for free from the Adobe* Web site at:
[[http://www.adobe.com/products/acrobat/readstep2.html| URL
http://www.adobe.com/products/acrobat/readstep2.html]]
DESCRIPTION: Intermittent black blurry line running front-to-rear. SOLUTION ID: 77,575
SOLUTION: CAUSE: The charging corona unit end blocks, or main charge corona wire have failed. USAGE: 13
SOLUTION: Reseat connections, EPROMs, or SIMMs. If problem persists, identify the failed
board and replace.
Questions
3. Can a key counter stop copying immediately when removed?
Yes. The reaction to the removal of the key counter during copy cycle can be programmed by
setting 25 mode software dip switches, dip switch #0 set to:
0 Copier Stops with last copy exit
1 Copier Stops immediately
SOLUTION: To check the state of the lower thermostat (TS2) and the upper thermostat (TS1),
perform the following:
1. Power the copier OFF.
2. Access the 47 mode (power the copier ON, while pressing the 4 and 7 keys).
3. Using a voltmeter (200V AC range), check the voltage at CN392-7 and CN392-8 to frame
ground. A reading of 120V AC should be observed.
4. Measure the voltage at CN392-14, CN392-15, and CN392-16 to frame ground. A reading of
120V AC should be observed. If 0V AC is measured, either the lower thermostat (TS2), or the
upper thermostat (TS1) is open.
5. Remove the fusing unit from the copier, isolate each thermostat from the circuit and perform a
continuity check. Any thermostat, which displays a lack of continuity is open. Replace the lower
thermostat (p/n 25BA88470) or upper thermostat (p/n 25SA88420) as necessary.
DESCRIPTION: New style LCT main drive shaft diameter is larger than the Aux agitator gear, and cannot be SOLUTION ID: 95,800
installed.
SOLUTION: CAUSE: The diameter of the new drive shaft (p/n 55FA18052) is larger than the previous versions USAGE: 12
(p/n 55FA18050 & 55FA18051), which are no longer available.
SOLUTION: In order to provide increased durability, beginning with serial number 55FE03390, the
diameter of the main drive shaft 2 was increased in size. As a result of this change, modifications
were also made to the AUX agitator gear (main body driving gear), main drive shaft holders (2
bearings), and the frame cutouts where the bearings are inserted. In addition, to prevent wearing
of main drive pulley 1, pin A has been repositioned and an e-ring has been added. These parts are
not interchangeable with early production machines. Therefore, the new parts cannot be installed
on the old style LCT frame and the old parts cannot be installed on the new LCT frame. Since only
the new style main drive shaft 2 is available, installation of upgrade kit (SE95-3541) will be required
when replacing a main drive shaft 2 in a machine below serial number 55FE03390. The kit
contains the following parts:
In addition an E-ring (p/n 00Z670606) will be required to secure main drive pulley 1 to main drive
shaft 2.
Note: If the machine is above serial number 55FE03390 all the parts contained in the upgrade kit
will have been installed in the machine during manufacturing. Therefore, when replacing main
drive shaft 2 in a machine above serial number 55FE03390 or a machine which has had the
(SE95-35410) upgrade kit previously installed, the (SE95-3610) upgrade kit should be ordered.
The kit contains the following parts:
DESCRIPTION: DF310, APS selects 5.5x8.5 with an 8.5x11 original. SOLUTION ID: 62,406
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 12
CAUSE: PS304 (No original PS) is not being flagged by it's actuator. The rear 3 paper feed AUX
belts (p/n 12QV40670) have fallen off the paper feed drive shaft (p/n 12VR40440) and are
interfering with the movement of the PS304 actuator.
SOLUTION: Reinstall the paper feed AUX belts and ensure that PS304 actuator moves freely.
Note: The symptom may only occur with one 8.5x11 original. This is due to the fact that, 2 or more
originals may create enough pressure to push the actuator up into PS304.
DESCRIPTION: FS103A, unable to access the Input List checks using the 47 mode, input code 76. SOLUTION ID: 53,547
SOLUTION: CAUSE: If the exit tray is actuating the upper limit sensor the 47 mode, input code 76, test USAGE: 12
functions will not work.
SOLUTION: Enter the 47 mode, output code 75, P-23-P and press the Start Print button. This will
move the exit tray down, deactivating PS2 and allow the 47 Mode, input code 76, test functions to
operate. The state of PS2 can be verified at CN4-2 on the finisher CB to ground, 0V DC would
indicate it is not actuated, and the 47 mode, input code 76, test functions should work. 5V DC
would indicate it is actuated, and the 47 mode, input code 76, test functions will be locked out.
Note: There are several discrepancies in the list of the 47 mode, input code 76, function contained
in the 7060 service manual. An updated list of the test functions follows.
MULTI
MODE ITEM FUNCTION / DESCRIPTION
01 PS2 Tray Upper Limit sensor
02 PS3 Tray Lower Limit sensor
03 PS4 Finisher Entrance Passage sensor
04 PS5 Stacker Conveyance Passage sensor
05 PS6 Paper Exit sensor #1
06 PS7 Staple Paper Exit Upper Limit sensor
07 PS8 Alignment Plate Home Position sensor
08 PS9 Paper Exit Belt Home Position sensor
10 PS11 Stapler Movement Home Position sensor
11 PS12 Paper Exit Opening sensor
-- PS14 Rear Stapler Empty sensor (must be checked at CN6-A10 of the finisher CB, to
ground)
-- PS15 Rear Stapler Home Position sensor (must be checked at CN6-A11 of the finisher
CB, to ground)
-- PS16 Front Stapler Empty sensor (must be checked at CN6-B1 of the finisher CB, to
ground)
-- PS17 Front Stapler Home Position sensor (must be checked at CN6-B2 of the finisher
CB, to ground)
17 PS18 Roller Shift Home Position sensor
19 PS20 Stacker Empty sensor
20 PS21 Stapler Rotation (Vertical) Detection sensor
21 PS22 Stapler Rotation (Slanting) Detection sensor
22 MS1 Finisher Door Interlock
-- PS23 Paper Exit sensor #2 (must be checked at CN 11-2 on the finisher CB, to ground)
SOLUTION: Since full edge to edge copying is not possible, the lead edge timing must be set so
there is an equal amount of deletion on the lead edge and trail edge of the copy. To perform the
lead edge adjustment for all copies NOT utilizing the VERY HIGH mode (E-RDH memory), perform
the following:
1. Enter the 36 mode.
2. From the adjustment mode screen, select 2 for timing adjustment.
3. From the timing adjustment mode screen, select 2 for restart timing adjustment.
4. Press the next adjustment button to scroll to (printer: collective). This adjustment will adjust all
trays to the same value. Pressing the next adjustment button will allow individual adjustment of
each tray, or SIDE TWO. After using the printer collective mode and the machine is powered
OFF/ON the data will read 0. The setting has been stored and can be viewed in the individual
settings.
5. Press the copy screen button on the touch screen.
6. Press the start print button, the machine will exit a self-generated 11x17 test chart. Visually
check the lead edge timing.
7. If the lead edge timing is not within standard, press the C button while holding down the P
button; to return to the restart timing adjustment screen.
8. Enter a value from the numeric keypad on the touch screen, then press the set key. Input range
-99 to 99.
Note: One step is equal to 0.1 mm. Press the copy screen button and make a copy.
9. Repeat the above steps until the standard is achieved.
Standard:
Main body without rotation ñ 3mm
Full system without rotation ñ 4mm
Main body with rotation ñ 4mm
Full system with rotation ñ 6mm
10. Power the machine OFF/ON to return to normal operation.
SOLUTION: Excessive toner mixes with the developer, preventing a true reading (density level
exceeds the density detection range). Or this area is not cleaned prior to doing the L-detect
adjustment. Clean the sensor area carefully and repeat L-detect adjustment. This information is
found in 7060/FORCE 60/7150 [[Technical Bulletin #2B| IMAGE V:\BITMAPS\CJC101.bmp
SCROLL]].
As an interim solution, perform the following:
a. Add toner prior to performing the L-detect adjustment, but leave the toner hopper swung
away from the machine.
b. Using the door switch jig (p/n 00M6-2-00), adjust the L-detection.
c. Set the toner supply unit once the L-detect adjustment is completed. The time it takes to
perform the L-detect allows toner in the hopper to settle, preventing an excessive amount of toner
from dumping into the developer.
SOLUTION: No specification is available. Engineering has tested and approved Folex* Type X-500 (w/o stripe), USAGE: 11
3M* PP2500 and CG5000 transparencies for use in the 7060. Konica (PCUA 946427) is
equivalent to the 3M type PP2500 (688/503).
Note: Konica recommends feeding transparencies through the bypass tray to reduce the
occurrence of misfeeding. If a sorter is used, see [[Technical Operations Bulletin #A13 & D12|
IMAGE V:\BITMAPS\JRC043.BMP SCROLL]] for other available types of transparencies.
DESCRIPTION: How to recover an original corona current value when altered in the 36 mode. SOLUTION ID: 53,619
SOLUTION: Note: There are no corona current specifications for this model. USAGE: 11
Utilize the following values for corona current settings (these are only recommendations and each
machine may require further adjustments):
1. Charge - 135
2. Transfer - 82
3. Separation AC - 88
4. Separation DC - 93
5. Charging grid voltage - 140
6. Bias of development - 175
7. Transfer (600dpi) - 82
8. Separation AC (600dpi) - 88
9. Separation DC (600dpi) - 93
Note: Charging grid voltage is adjustable with a meter to the value listed on the drum flange.
Please refer to page 6-27 of the 7060 service manual (12/98).
DESCRIPTION: Can the DF310 sense A4 size paper? SOLUTION ID: 53,493
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 11
The DF310 is able to sense and select A4 paper, which is loaded in the landscape direction. The
paper in the machine must also be loaded in the landscape direction.
DESCRIPTION: Document feeder jams with last original remaining in tray. Message reads CHECK RELOAD SOLUTION ID: 51,579
ORIGINALS IN ORDER AND FACE DOWN AND PRESS START PRINT.
SOLUTION: [[Important note concerning changes to the DF310.| FILE V:\text\df310.txt NEW NoWordWrap]] USAGE: 11
PROBABLE CAUSES:
1. The feed roller for the original has been installed backwards.
Remove and correctly install a feed roller (p/n 12VR40100) correctly. The white dot should be on
the same side as the coupling (p/n 12VR40460).
3. The lift pressure plate has too much tension (upward force).
Adjust the pressure plate by loosening mounting screw and varying spring tension with the
adjustment screw (one or both are a paint locked screw). With the plate in the up position, using a
gram gauge pull the plate down. It should break away from the feed tire at 150 to 175 grams.
4. The distance between the Original Transmission photo sensor (PS302) and the Original Feed
photo sensor (PS305) is too large (timing error).
Measure the distance between the front edge of PS302 and the rear edge of PS305. Distance
should be 12 mm plus or minus 1 mm. If distance needs to be decreased, as an interim solution,
insert a washer beneath PS305 mounting bracket.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: How to clear fuser abnormality codes (F34, F35, F36), 7060. SOLUTION ID: 50,877
SOLUTION: Perform the following: USAGE: 11
1. Access the 25 mode (turn the machine ON while holding down the 2 and 5 keys).
2. Select #1: Software switch setting.
3. Select software dipswitch #3 using the left up/down arrow.
4. Select the bit number of the switch (1=F34 latch, 2=F35 latch, 3=F36 latch, 4=F37 latch) using
the middle up arrow.
5. Select ON (=1) or OFF (=0) of the switch.
6. Press PREVIOUS SCREEN to end setting.
DESCRIPTION: The 32MB memory module does not work immediately after installation. SOLUTION ID: 49,975
SOLUTION: PROBABLE CAUSES: USAGE: 11
1. If new 32MB Memory Modules or SIMM, PCUA# 950-781 (MU-103) appears to fit properly in the
socket but is not recognized, the memory is incorrect from the vendor.
The vendor substitued EDO memory which is not compatible with the 7060. To verify;
a. Install the memory module
b. Access diagnostic mode - Hold down (4) (7) while turning the main switch ON
c. Select output mode 197 and press (Start Print)
d. The display will read output NOW for a few seconds and eventually change to a number
corresponding to the total memory recognized.
If the memory is not recognized, return the module under the warranty return program. All Windsor
and Compton stock has been reworked, however some incorrect modules still remain in the
outlying warehouses.
Note: If a monitor is connected to the IP, memory type (EDO) will be displayed briefly under the
category of EDO DRAMs at bank. The correct SIMM should display as none.
2. The original shipment (September 97) of 32MB Memory Modules or SIMM, PCUA# 950-781 will
not fit properly in the socket. The position of the IC is too close to the edge of the module. This
causes the IC to contact the socket when the module is angled to lock into place. Forcing the
module into place will result in damage.
Return modules for correct ones. An RMA is required The procedure to replace the unit is as
follows:
a. Determine if the caller is branch or dealer
b. If the caller is a dealer, refer them to dealer operations, extension 2552. Dealer operations
will issue and new order and an RMA.
If caller is branch, ask them to have their order number and refer them to supplies order
entry. They will enter another order and issue a RMA.
Log the call for tracking purposes
DESCRIPTION: DF310, part numbers for paper supply rubber (A), paper supply rubber (B), and the double SOLUTION ID: 86,691
feed prevention roller for a Type 2 feed unit, which has two feed tires.
SOLUTION: Modifications to the paper feed mechanism have resulted in two completely different part sets with USAGE: 10
no interchangeability. For this reason, prior to ordering replacement parts, you must determine
whether you have a Type 1 feed unit, or a Type 2 feed unit. The type of feed unit can be
determined by the following:
Copyright 2002 , Konica Business Technologies, Inc. November 2002
25
7060
SOLUTION: Be sure to reset the drum counter and perform the DMAX/GAMMA level adjustment
upon drum replacement. If the J21 code persists, install another new drum. Return the failed drum
for warranty credit. When the drum is verified as exhibiting this failure, credit will be issued.
Notes:
1. Drum counter reset procedure.
a. Access the 47 mode (power ON the copier while holding down the 4 and 7 keys), enter output
code 91, press Start\Print.
b. To verify drum counter reset, power copier OFF/ON, press P then the 3 key to display the
current drum count (should be 0).
2. DMAX/GAMMA level adjustment procedure.
a. Access the 47 mode (power ON the copier while holding down the 4 and 7 keys), enter output
code 018, press Start\Print.
b. The display will indicate OUT:NOW for approximately 45 seconds during the adjustment
procedure, the display will then indicate OUT:FIN when the adjustment is complete.
3. If you have equipment experiencing these symptoms, please submit a new problem through
expert web including serial number and meter reading. These submissions will allow proper
tracking of field impact.
DESCRIPTION: The second side image is shifted (misaligned) front to rear about 1.5 inches, only when SOLUTION ID: 60,460
using booklet mode, 8.5x11 paper only.
SOLUTION: CAUSE: Image shift is not selected. USAGE: 10
SOLUTION: After selecting the booklet mode, select image shift. Start at 10mm shift and adjust
as necessary to achieve best results.
DESCRIPTION: FS103A, the exit tray will not raise. SOLUTION ID: 55,991
SOLUTION: PROBABLE CAUSES: USAGE: 10
1. The actuator for the paper exit 1 detection sensor (PS6) is hung up, not allowing the up/down
tray to return to the home position.
Verify the operation of PS6, ensuring that the actuator moves freely. If necessary, replace the
sensor assembly (p/n 12QR-4071) sensor only (p/n 552085510).
2. Tray upper limit detection sensor (PS2) is actuated. The curved actuator that is position below
the exit rollers is dislodged and actuating PS2.
Reposition PS2 actuator for proper movement. Perform the following to test PS2 in diagnostics:
Copyright 2002 , Konica Business Technologies, Inc. November 2002
26
7060
a. Access the 47 mode (hold down 4 and 7 at power ON), input code 76, press P-01-P.
b. The LCD should indicate a LO when PS2 is not actuated and a HI when actuated.
Note: The exit tray must be lowered below PS7 prior to checking any input sensor/switch.
DESCRIPTION: Machine intermittently goes dead during long copy runs. SOLUTION ID: 53,356
SOLUTION: CAUSE: To protect the DC power supply during long copy run, the DC power supply will shut off if USAGE: 10
the temperature rises to a certain point.
SOLUTION: If this shut off occurs, unplug the machine for about one minute and then plug it back
in. To reduce the possibility of this occurring, the rating of TR15, TR19, and R179 has been
changed. The modified DC power supply is designated by part number 55FA84512.
Notes:
1. Boards experiencing this problem with part numbers 55FA84510 and 55FA84511 will be
replaced with a reduced cost board. The part number is printed on a white label that is located on
the end of the DCPS metal frame.
2. Boards with part numbers 55FA84512 and above will be processed as normal failures and will
not be replaced with the reduced cost board.
3. In the event of DCPS failure, the paper feed mechanisms for Tray 3 and Tray 4 should be
thoroughly checked with special attention to paid to the Tray Motors (M17/M18). Motor binding
can induce overcurrent and result in failure of board components. Failure to correct the binding will
result in repeated DCPS failures on the engine regardless of the board type in use.
4. Installed units should be checked to ensure that proper airflow is provided by correctly
positioning the engine away from walls or surrounding obstructions.
5. No board repair of any kind should be attempted in the field due to safety concerns.
DESCRIPTION: Copier goes to a warm-up condition (fuser rollers turning with PLEASE WAIT COPIER SOLUTION ID: 50,879
WARMING UP message) when copying a large job. After a short time span, the job will
continue.
SOLUTION: CAUSE: Fusing temperature drops below 392 degrees F due to the copy paper absorbing the heat USAGE: 10
on a long run.
SOLUTION: The copier is designed to operate this way, preventing insufficient fusing of toner.
DESCRIPTION: The copy paper is being Z-folded at the registration rollers. SOLUTION ID: 89,925
SOLUTION: CAUSE: Excessive paper loop is being generated due to a binding upper paper feed (conveyance) USAGE: 9
clutch (p/n 55FA82040).
DESCRIPTION: Light trail edge only on the second side. SOLUTION ID: 81,935
SOLUTION: CAUSE: The DC separation current is too high for the paper and environmental conditions, which USAGE: 9
is resulting in a residual charge remaining on the paper after the first side has been copied and
transferred.
4. Touch [Next adjustment], which is located on the lower left corner of the touchscreen 3 times.
5. [HV adjustment (separation DC)] will be displayed in the dark blue band at the top of the
touchscreen, along with the current setting (usually in the vicinity of 94).
6. Reduce the current value by 10 and enter it as the new setting. Press the [SET] key on the
touchscreen.
7. Power the copier OFF/ON to exit the 36 mode and check the copy quality.
8. Repeat steps (1) through (7) until the 2nd side trail edge is properly transferred.
9. Repeat steps (1) through (3).
10. Touch [Next adjustment], which is located on the lower left corner of the touchscreen 8 times.
11. [HV adjustment (separation DC) 600dpi] will be displayed in the dark blue band at the top of
the touchscreen, along with the current setting.
12. Set the (separation DC 600dpi) value the same as the final value entered for (separation DC)
at the completion of step (8).
Notes:
1. This adjustment is only recommended for use in specific instances, where the environmental
conditions are adversely affecting image transfer. In no case should the (separation DC) or
(separation DC 600dpi) setting be set below 40.
2. View the [[copy quality example for a comparison of a normal trail edge and a light trail edge|
IMAGE V:\bitmaps\cjc215.bmp SCROLL]].
DESCRIPTION: Intermittently, E18-4 is displayed when using Tray 4. SOLUTION ID: 70,267
SOLUTION: CAUSE: The LCT front and rear guide plates (p/n 25SA57590) are positioned too close to the USAGE: 9
paper, which is restricting the paper lifting motion.
SOLUTION: To properly position the front and rear guide plates, perform the following:
1. Set the rear paper guide plate at the position of the paper size to be used, and fix it with two
screws.
2. Set the rear reinforcing plate at the position of the paper size to be used, and fix it with one
screw.
3. Set the front guide plate at the position of the paper size to be used and fix it temporarily with
two screws.
4. Load a sheet of proper size paper into the tray, position it against the rear paper guide plate.
Fix the front guide plate allowing a spacing of 1 to 1.5mm between the front guide plate and the
paper.
5. Set the front reinforcing plate at the position of the paper size to be used and fix it temporarily
with one screw.
6. Manually raise the tray up/down plate and ensure that the same 1 to 1.5mm spacing is present
between the front guide plate and the paper. If the spacing is not proper, reposition the front
reinforcing plate, until the proper spacing is achieved.
DESCRIPTION: Intermittent paper skew, J19 or J30 from any tray. SOLUTION ID: 63,958
SOLUTION: CAUSE: Bent or deformed mylars on the lower paper feed resist plate in the 2nd paper feed unit. USAGE: 9
SOLUTION: Replace the front (p/n 25SA41231) and rear (p/n 25SA41241) paper regulation sheets
(mylars) on the lower paper feed resist plate (p/n 25SA41031).
Note: This may be caused by customers rotating the second paper feed roller in the wrong
direction during jam removal. Be sure to reinforce the proper procedure with customers as
necessary.
DESCRIPTION: How to configure the 7060 as a page printer. SOLUTION ID: 60,567
SOLUTION: The 7060 is a page printer only with the finisher model FS103B (PCUA 950805) installed. The USAGE: 9
FS103B is a face up/face down finisher which provides capabilities to page print in simplex
(1-sided) mode with no stapling. The latest level main body firmware must be installed, as well the
IP302 controller needs to be updated to IP system software version 3.0.4 (or later). The latest
version system software is available on the Konica [[FTP site| FILE V:\text\CBC009.txt NEW
NoWordWrap]]. Refer to the [[FTP_ user site.txt file| FILE V:\text\CBC010.txt NEW NoWordWrap]]
on the FTP site for detailed information concerning site contents. [[Internal Link for Faxing/Printing
FTP site information| RUN V:\text\Wordpad.exe v:\text\CBC009.txt]]. [[Internal Link for
Faxing/Printing FTP_ user site.txt file information| RUN V:\text\Wordpad.exe v:\text\CBC010.txt]].
DESCRIPTION: After EPROMs were replaced E47-1 occurs shortly after power up. SOLUTION ID: 55,156
SOLUTION: CAUSE: Defective or improperly installed image processing board EPROMs. USAGE: 9
SOLUTION: Confirm that the EPROMs are the correct level and installed correctly. Replace the
EPROMs if necessary.
DESCRIPTION: ADU exit jams and skewed copies. SOLUTION ID: 53,923
SOLUTION: CAUSE: Uneven tension on the regulation belts of the decurler mechanism (ADU exit conveyance) USAGE: 9
causes the paper to jam or skew when exiting the ADU.
SOLUTION: Adjust the front and/or rear belt tension plates (p/n 55FA51580 and 55FA51590) and
springs (p/n 55FA51600) so that even tension exists on all belts and no skew occurs.
DESCRIPTION: Machine goes into an excessive COPIER WARMING UP mode at power up. SOLUTION ID: 53,756
SOLUTION: CAUSE: The fuser pressure lever is not fully locked into position. USAGE: 9
SOLUTION: Move the fuser pressure handle to the locked position to the right.
DESCRIPTION: Can the 7060 print from a DOS application? SOLUTION ID: 53,744
SOLUTION: Konica printers using the IP controllers are designed for Windows* based applications. DOS USAGE: 9
applications cannot take advantage of the advanced features of the Konica printer. Some DOS
applications do not have the ability to select a relatively compatible HP printer. The KNAS
response clearly states that DOS applications are not supported by the printer in question.
Likewise, Level Two support via application testing is not available for DOS-based applications.
For non-core platform applications, DOS, Vertical, HOST, etc., enhanced application support will
be made available at the cost of $105.00 per hour. An estimate would be provided as to the time
involved for testing and feedback on the results.
DOS applications are not technically supported since each DOS application carries its own set of
printer drivers instead of a single driver that the Windows operating systems use. Therefore,
printing in DOS is a case-by-case basis. However, some printing functionality can be obtained
using the following recommendations:
1. The application has a driver for a nearly compatible printer such as the HP* 5SiMX.
2. The user doesn't select any special function for the HP printer.
3. The user doesn't expect to use special modes such as staple, booklet, letterhead, etc.
For developers or users that would like to create their own drivers or manually insert printer
commands, see the [[Konica Printer Commands hyperlink| IMAGE V:\bitmaps\cjc146.bmp
SCROLL]] for common PCL* and PJL codes and the [[Top Ten Most Commonly Requested PCL
Commands| IMAGE V:\bitmaps\cjc176.bmp SCROLL]] list.
DESCRIPTION: How to program the default operation panel touchscreen. SOLUTION ID: 53,538
SOLUTION: To program the default operation panel touchscreen, perform the following: USAGE: 9
1. Enter the 25 mode.
2. Select option 1 (Software switch setting).
3. Scroll to dipswitch 11-5. Select On/Off to program the desired default operation screen;
Off = The original layered operation default screen is selected
On = The new direct selection operation default screen is selected.
4. Turn power OFF, then back ON.
DESCRIPTION: Scanning mixed originals does not print the first set until all pages are in memory. SOLUTION ID: 53,506
SOLUTION: This is normal machine operation. USAGE: 9
DESCRIPTION: Grid voltage is adjustable, however it cannot be adjusted to the specifications on the drum SOLUTION ID: 53,232
flange.
SOLUTION: The following items should be checked if unable to adjust grid voltage to the value specified on the USAGE: 9
drum flange:
1. Charge Corona Assembly.
2. Contact between the Charge Corona and its input power contact.
3. High Voltage Power Supply.
4. Main CB.
DESCRIPTION: Resets to ENTER PASSWORD too quickly when using ECM. Does not allow enough time for SOLUTION ID: 53,175
the same operator to enter another job.
SOLUTION: CAUSE: Auto reset timer is set to a low number such as 30 seconds. USAGE: 9
DESCRIPTION: Copying is slow when the 1:2 copy mode with sheet/cover insertion is selected. SOLUTION ID: 51,473
SOLUTION: This is normal operation when sheet/cover insertion is selected. The machine must process the USAGE: 9
paper cassette change which adds to the process time. The slow copy speed also allows the fuser
temperature to remain constant in the event of thick originals.
DESCRIPTION: How to set the non-image erase from rectangular to oblique. SOLUTION ID: 50,959
SOLUTION: In the 25 mode, set DIPSW 8-0 to 1 to set the non-image erase from rectangular to oblique. USAGE: 9
Refer to page 6-4 in the 7060 Service manual.
DESCRIPTION: How to access the 4-digit key operator passcode, and the 8-digit ECM master key code. SOLUTION ID: 54,071
SOLUTION: Perform the following: USAGE: 8
1. Power the copier OFF.
2. Turn the copier back ON, while holding down the 2 and 5 keys.
3. Touch [6 Password setting] on the LCD.
4. Touch [1 Key operator password setting] on the LCD.
5. Key operator password setting will display in the blue band at the top of the LCD, along with the
current active password.
6. Touch PREVIOUS SCREEN on the LCD.
7. Touch [2 ECM master key code setting] on the LCD.
8. ECM master code setting will display in the blue band at the top of the LCD, along with the
current active master code.
9. Touch PREVIOUS SCREEN on the LCD.
10. Power the the copier OFF/ON.
DESCRIPTION: E70-11 or jam position 13 when small sized originals are copied from the platen glass with SOLUTION ID: 53,846
the copies exiting to the upper finisher tray.
SOLUTION: Programming incapatibility exists between the main body and the finisher when manually selecting USAGE: 8
8.5x11 paper and dipswitch 14-1 set to 1 (exit copies to upper tray in non-sort mode).
To program the copier to default to 8.5x11 when small originals are placed on the platen, set
dipswitches 7-4 and 7-5 to 1.
The following is a complete listing of settings for the dipswitches:
7-4 7-5 Size Selected
0 0 8.5x11R
0 1 8.5x11R
1 0 8.5x11R
1 1 8.5x11
DESCRIPTION: Tandem copier, can the paper source trays be the same on both machines? SOLUTION ID: 53,668
SOLUTION: The source tray default for the secondary copier is fixed and cannot be varied. This is a product USAGE: 8
limitation and will not be changed. The primary copier sends paper size data to the secondary
copier . The secondary copier searches for that paper size in the following order of trays; tray 3, 4,
5, 1, and 2. The first tray that matches the paper size provided by the primary copier is the tray
selected to feed paper in the secondary copier.
DESCRIPTION: Hardware counter increments incorrectly when multiple sets of an odd number of originals SOLUTION ID: 71,048
are stapled in the 1:2 copy mode.
SOLUTION: Install the latest EPROMs (level 20.0). USAGE: 8
[[Latest EPROM level| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and [[Internal Link for
Faxing/Printing current 7060 EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: The machine does not indicate ADD TONER. SOLUTION ID: 70,759
SOLUTION: CAUSE: Incorrect software dipswitch settings. USAGE: 8
SOLUTION: Access the 25 mode and set switch 4-0 to 0 and 4-1 to 0 to allow ADD TONER
message after 100 copies from the TLD detecting low toner in hopper.
Note: Other settings allow for 1000 copies with 4-0 to 1 and 4-1 to 0; 2000 copies with 4-0 to 0
and 4-1 to 1; or 3000 copies with 4-0 to 1 and 4-1 to 1.
SOLUTION: Remove the drum assembly and check the end of the drum shaft for damage.
Remove any burrs on the shaft with a file and ensure that the drum fixed coupling fits properly on
the end of the shaft. When the drum fixed shaft is properly installed, the teeth of the idler gears
should be fully meshed.
DESCRIPTION: DF310, does not exit last original after it is scanned. SOLUTION ID: 63,640
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 8
DESCRIPTION: J17-6 when feeding from Tray 3. Accordion jamming as paper enters the upper conveyance. SOLUTION ID: 63,296
SOLUTION: CAUSE: Failed LCT conveyance clutch (CL3). USAGE: 8
SOLUTION: This code normally indicates an ADU fan motor (M152) locking abnormality. Confirm
operation of M152 using 47 mode, output code 042, P-0-6-P, print. The fan should rotate. If no
operation occurs, reseat CN65 on the main CB and CN78 on the DCPS. If the fan rotates in
diagnostics, and the code still occurs, replace the main CB (p/n 55FA-9010) due to false
emergency signal interpretation.
DESCRIPTION: After an add paper indication from the bypass tray occurs, when paper is loaded, the SOLUTION ID: 57,755
machine does not feed paper from the bypass tray, but will feed from random paper trays in
the main body containing the same size paper.
SOLUTION: Escalated to Engineering: USAGE: 8
This problem was verified in the technical support lab machine with version 13 EPROMs.
Note: If you have equipment experiencing these symptoms, please submit a new problem through
expert web including serial number and meter reading. These submissions will allow proper
tracking of field impact.
DESCRIPTION: Cannot adjust second side feed timing in copier mode. Second side image is not lining up SOLUTION ID: 54,512
with the first side.
SOLUTION: The restart timing adjustment for the second side is available in the printer mode of 36 mode timing USAGE: 8
adjustment.
2. The polygon cooling fan motor (FM11) failed. This causes incorrect fan rotation speed.
Ensure that 24V DC is supplied to the DCPS, CN99-3 to GND. Inspect the connection at the fan
motor, reseat or repair as necessary. If the supply voltage is present, and the connection checks
good, replace FM11 (p/n 55FA80540).
DESCRIPTION: How to print the system configuration page, 7060. SOLUTION ID: 53,910
SOLUTION: If the machine is connected, perform the following: USAGE: 8
1. Press Mode and then Top Menu.
2. Use the arrows to scroll to the selection that you want to print.
DESCRIPTION: Tandem copier, unable to program either machine as the primary. SOLUTION ID: 53,628
SOLUTION: CAUSE: There is an image processing board EPROM incompatibility. USAGE: 8
SOLUTION: Confirm that the image processing board EPROMs on both machines are revision 14
or higher. Tandem EPROMs (level 10.0) are supplied in the kit. Konica recommends upgrading to
level 12.0, which includes the latest enhancements. In addition Tandem EPROM's are available
through the BBS at address 7060T-12.EXE and through the Parts Distribution Center as p/n:
Main CB
C1, IC22 (p/n 7060T122-12.0)
C2, IC23 (p/n 7060T123-12.0)
Operation panel
O1, IC16 (p/n 7060T216-12.0)
O2, IC17 (p/n 7060T217-12.0)
O3, IC12 (p/n 7060T212-12.0)
O4, IC18 (p/n 7060T218-12.0)
DF310 RADF CB
IC7 (p/n DF31035-11.0)
FS103A Main CB
IC5 (p/n FS103AA7-12.0)
DESCRIPTION: Copying 8.5x11 onto 8.5x14 using booklet mode, the image on page 2 is offset to the right. SOLUTION ID: 53,413
SOLUTION: CAUSE: The reduce and shift feature was not used. USAGE: 8
SOLUTION: To center the image on page 2 of the booklet using these paper sizes, perform the
following:
1. Select the paper sizes.
2. Press the application button on the op panel.
3. Press the booklet button on the touch screen.
4. Press the image shift button on the touch screen.
5. Press the reduce and shift button and press the arrows until the shift amount reads 10mm.
6. Press the OK button.
7. Press the OK button from the select application function window.
Note: Depending on the originals the image shift may need to be more or less.
DESCRIPTION: Blurred area one inch from trail edge. SOLUTION ID: 52,630
SOLUTION: CAUSE: Incorrect paper weight. The customer is using 65lb paper. USAGE: 8
SOLUTION: Advise customer to use paper that conforms to the specifications of the machine.
Recommended paper weight specifications are as follows:
a. 16 - 24lb bond paper for Main Body Trays (Tray 1, 2, 3, & 4) and the Large Capacity Tray
(LT-351).
b. 16 - 32lb for Multi-Sheet Bypass Tray.
c. 20 - 24lb for Automatic Duplex Unit.
See page 4-6 in the 7060 User's Manual.
DESCRIPTION: ECM mode does not reset to ENTER PASSWORD when auto reset occurs. SOLUTION ID: 50,524
SOLUTION: CAUSE: Password limits are not programmed. USAGE: 8
DESCRIPTION: Tray 3 is not recognized after it is empty and refilled. SOLUTION ID: 66,407
SOLUTION: CAUSE: PS141, No Paper Detect Sensor is defective. USAGE: 7
SOLUTION: Clean or replace PS141 (p/n 540085510). To check PS141, perform the following:
1. Access the 47 mode (power the machine OFF, then, while holding down the 4 and 7 keys,
power the machine ON).
2. In the 47 multimode, input code 010, press P-03-P.
3. Actuate PS141, and watch for a change of state on the control panel.
4. If no change occurs clean or replace PS141.
5. Power the machine OFF/ON to exit the 47 mode.
SOLUTION: CAUSE: The paper tray is not properly lifting up to the feed tires due to the LCT lift up cable (front USAGE: 7
or rear) dislodged from the drive pulley.
DESCRIPTION: Front Door Open Please Close message. SOLUTION ID: 73,826
SOLUTION: CAUSE: LCT drive motor causing a loss of all 40V DC and 24V DC on/to the main CB. USAGE: 7
DESCRIPTION: Paper feed skew from tray 4 (1500 sheet). SOLUTION ID: 70,108
SOLUTION: CAUSE: The rear tray 4 (1500 sheet) horizontal conveyance roller is not contacting the driven USAGE: 7
roller. This is caused when the conveyance unit is not pulled completely away from the main body
when removing a conveyance jam. The roller holder, or the tab, that locks the paper feed
open/close plate (p/n 25SA59061) down (via the magnet) becomes bent, and does not allow the
roller to come in contact with the driven roller. This results in drive imparted to the front roller only
(p/n 25AA44160), resulting in skew.
SOLUTION: Reform the [[locking tab or the roller holder| IMAGE V:\BITMAPS\CJH050.bmp
SCROLL]] and instruct the key operator.
DESCRIPTION: Intermittent jamming at drum. Drum claws do not shift position properly. SOLUTION ID: 63,838
SOLUTION: CAUSE: The rocking clutch (p/n 25SA20520) is installed with the positioning cam facing the wrong USAGE: 7
direction.
SOLUTION: Remove the rocking clutch from the rocking shaft (p/n 25SA20531). When
reinstalling the rocking clutch, ensure that the positioning cam is facing the rear side of the
machine, making physical contact with the clutch auxiliary plate (p/n 25SA-2240).
DESCRIPTION: Using copy/sheet insertion from the bypass tray, 2:2 mode, the first side of page two is SOLUTION ID: 58,398
blank. All other pages are correct from there.
SOLUTION: CAUSE: Duplexing from the bypass tray is not available. Therefore, the second side will be USAGE: 7
printed in the 2:1 mode. All other pages will be printed out in 2:2 mode.
SOLUTION: Do not select the bypass as the cover sheet. Instead, select a tray as the cover sheet
tray.
DESCRIPTION: Copies have poor fill and definition, the Konica potential chart prints with the 0.20 gray scale SOLUTION ID: 57,954
blocks solid black; however, both the 0.30 and the 0.40 gray scale blocks are white with
black dashes. All test patterns run using the 36 mode, produce excellent quality prints.
[[Copy quality sample| IMAGE v:\bitmaps\CBC001.bmp SCROLL]]
SOLUTION: CAUSE: The image processing board (IPB) has failed. USAGE: 7
SOLUTION: Ensure that the plate is mounted on the charge corona unit so the tension springs are
located at the rear of the corona unit.
SOLUTION: Inspect the charge corona unit to verify that there is nothing blocking the movement of
the cleaning head and that it is correctly positioned. To disable the charge corona cleaning
operation, until parts can be ordered, perform the following:
1. Enter the 25 mode.
2. Press 1 for software switch setting.
3. Use the up arrows to advance to switch 2-3.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: Part number for the 2nd paper feed clutch (MC3). SOLUTION ID: 56,088
SOLUTION: The part number for the 2nd paper feed clutch has been changed, and may not be updated in the USAGE: 7
parts catalog. The original MC3 (p/n 55FA82010) has been replaced by the MC3 (p/n 25SA82010)
which is installed on the 7050 and 7150.
Machines between serial numbers 55FE00001 and 55FE01130 need to have a MC3 modification
kit (p/n 7060-0001) installed (s/n's 55FE00147, 55FE00266, 55FE00771, 55FE00782, 55FE01030,
55FE01037, 55FE01065, 55FE01067, 55FE01073, 55FE01075, 55FE01129 are already modified).
Refer to [[7060 Technical Bulletin #4| IMAGE V:\bitmaps\cjc168.bmp SCROLL]] for additional
information.
DESCRIPTION: When trying to access 25 and 47 modes the machine prompts for a passcode. SOLUTION ID: 53,837
SOLUTION: CAUSE: The passcode protection for the diagnostic modes has been enabled. USAGE: 7
SOLUTION: Enter the passcode 9272 to access the 25 or 47 modes. To disable this feature set
software dipswitch 2-6 to 0 in the 25 mode.
DESCRIPTION: How to set the default startup mode to copier or printer. SOLUTION ID: 52,780
SOLUTION: The 7060 is available in both printer and copier mode simultaneously. As a printer, a small USAGE: 7
computer icon will be shown in the upper left corner of the LCD with READY displayed.
Note: Minimum of level 13 EPROMs are required.
DESCRIPTION: Where does the gear that is included with the PM kit get installed? SOLUTION ID: 51,343
SOLUTION: The gear is the Cleaner Idler Gear (p/n 55FA77070) located at the front of the drum unit which USAGE: 7
must be replaced at every PM. See page 7-2, item 15 and illustration on page 7-13.
Note: Gear D (p/n 55FA77060) was mistakenly installed in approximately 1,300 kits. Kits in stock
will be reworked to provide the correct part. Modified kits will be designated by a red mark on the
carton.
DESCRIPTION: DF310, noise from the RADF when running. SOLUTION ID: 50,123
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 7
CAUSE: The DF310 conveyance rollers are made of a sponge material. During shipping or
storage, the sponge flattens out. When copies are run, a noise is produced.
SOLUTION: During the course of operation, the noise will lessen. During initial set up, it is
recommended that the DF310 be run in diagnostics to speed up the recovery period. If noise is
experienced later into the life of the machine, replace the bottom plate with the new style (p/n
12ER45156). The hole size of the conveyance roller mounting brackets have been reduced to
eliminate vibration.
DESCRIPTION: How to change the default copy mode to 1:1. SOLUTION ID: 50,083
SOLUTION: To change the copy mode to 1:1, complete the following steps: USAGE: 7
1. Enter the key operator mode by pressing the (Help) button while turning the machine ON.
2. Select 1 for Initial setting.
DESCRIPTION: PLEASE WAIT COPIER WARMING UP message with the fuser lamps not coming on. SOLUTION ID: 122,863
SOLUTION: CAUSE: The fusing unit set interlock switch (MS4) is not being fully actuated or has failed. USAGE: 6
SOLUTION: Ensure that MS4 (p/n 25SA86010) is fully actuated and replace as needed.
DESCRIPTION: FS103B, J72-66 occurs only when running a print job. SOLUTION ID: 102,875
SOLUTION: CAUSE: PS4 in the FS103B failed. USAGE: 6
DESCRIPTION: The ADU centering adjustment in 36 mode does not have the range to correct the ADU SOLUTION ID: 66,103
mis-centering.
SOLUTION: CAUSE: If the mis-centering is off by more than 2mm, the mechanical ADU centering adjustment USAGE: 6
must be performed prior to doing the centering adjustment in 36 mode.
SOLUTION: To perform this adjustment, refer to the illustrations for the centering adjustment of
the ADU in the Other Adjustments section of the service manual.
1. Loosen the two screws on the centering error adjustment plate of both sides of the ADU tray.
2. Loosen the two screws on the front ADU cover.
3. Move the centering error plate forward or backward to achieve proper centering.
4. Tighten the screws for the centering error adjustment plate and the front cover.
5. Refer to the 36 mode ADU centering adjustment if further adjustment is necessary.
DESCRIPTION: F57-1 after installing the video interface kit. SOLUTION ID: 54,085
SOLUTION: CAUSE: Incorrect level EPROMs installed. USAGE: 6
SOLUTION: Install the [[latest level 7060 EPROMs| FILE V:\text\NewROM\7060.txt NEW
NoWordWrap]].
DESCRIPTION: J31-00 after the first copy of a multiple run exits the machine. SOLUTION ID: 91,576
SOLUTION: CAUSE: Excessive paper loop is being generated due to a binding upper paper feed (conveyance) USAGE: 6
clutch (p/n 55FA82040).
SOLUTION: Remove the feed unit to gain visible access to PS30. PS30 is located on the second
paper feed unit and should be visible once the feed unit is removed.
2. A bind in the components driven by the main motor (M1). M1 provides drive to the following
components:
2nd paper feed unit
Fuser unit
DESCRIPTION: How to check the SIMMs volume of the E-RDH. SOLUTION ID: 69,532
SOLUTION: To check the SIMMs volume of the E-RDH, perform the following: USAGE: 6
1. Power the copier OFF.
2. Access the 47 mode, (power the copier ON, while pressing the 4 and 7 keys), output code 197.
3. The SIMMs volume will be displayed in the dark blue band at the top of the LCD, to the right of
OUT:
4. Power the copier OFF/ON to exit the 47 mode.
DESCRIPTION: Jam position 9, intermittent drum and separation jams. SOLUTION ID: 66,998
SOLUTION: CAUSE: The paper regulation sheets (p/n 25SA41231 front) and (p/n 25SA41241 rear) on the USAGE: 6
second paper feed unit are positioned incorrectly.
SOLUTION: Ensure that the paper regulation sheets are installed below the lip of the Lower paper
resist plate (p/n 25SA41031), not on top of the plate. (See item 16 on page 50, note the dash lines
on both items 5 and 6, this signifies that this is below or behind the plate.)
Note: The paper regulation sheets may have been installed incorrectly during manufacture. Refer
to the model 7060 parts catalog dated January 1998 page number 51 reference #5 and #6 for a
detailed view of the regulating sheets.
DESCRIPTION: DF310, laser printed originals are smudged by the RADF. SOLUTION ID: 54,201
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 6
CAUSE: Excessive toner build up on the RADF double feed prevention roller.
SOLUTION: Clean the double feed prevention roller. If necessary replace the roller (p/n
12VR40310).
5. Ethernet network.
SOLUTION: The ground springs have been repositioned during production process in machines
above s/n 55FA01668. Once a spring has fallen off, do not reuse the old tape. Reinstall the
ground spring using new tape.
DESCRIPTION: Are staples required in both staplers to select stapling in the front only? SOLUTION ID: 52,580
SOLUTION: Yes, staples are required in both staplers for the staple feature to be available. For short term, take USAGE: 6
some staples out of the full cartridge and load them in the empty one. Make sure to order new
staples (p/n 12QRK0010) and save the plastic staple cover (p/n 12QRK0020) as a receptacle for
the new staples.
DESCRIPTION: Touch panel display is blank. Background color is blue. SOLUTION ID: 52,458
SOLUTION: CAUSE: Faulty operation unit PCB (1). USAGE: 6
SOLUTION: Replace the operation unit PCB (1) (p/n 55FE-9020) to resolve the problem.
DESCRIPTION: How to program the RADF frame erase. SOLUTION ID: 51,730
SOLUTION: To program the RADF frame erase, perform the following steps: USAGE: 6
1. Power the machine OFF.
2. On the operation panel, press and hold the Help key down while powering the machine ON,
hold the Help key down for approximately 3 seconds.
3. Press 9 for Memory switch.
4. Use the up arrow key to scroll to No. 5 RADF frame erasure selection.
5. Press the Change Settings Contents key to select none, 2mm, 3mm, or 5mm.
6. Press the Previous screen key.
7. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: ATS does not switch to a refilled tray. With ATS enabled, and Trays 1 and 2 loaded with the SOLUTION ID: 51,727
same size paper, ATS switches from Tray 1 to Tray 2, but does not switch back from Tray 2
to Tray 1 when Tray 1 is reloaded with paper.
SOLUTION: CAUSE: This is normal operation due to restrictions imposed by patent infringement limitations. USAGE: 6
SOLUTION: Continuous switching back to previously used trays which have been reloaded is not
possible, and will not be changed. In this case, if Tray 1 empties, ATS switches to Tray 2. Even if
Tray 1 is reloaded, it does not elevate to the feed position. When Tray 2 empties, the unit stops
and requests a paper reload in Tray 2. Only after reloading Tray 2, when the START/PRINT button
is depressed, do both trays elevate.
DESCRIPTION: Toner supply idler gear (B) (p/n 25SA77310) wearing prematurely. SOLUTION ID: 51,410
SOLUTION: PROBABLE CAUSES: USAGE: 6
1. Toner compacted in the toner hopper due to either the customer not following toner addition
procedures written on the cartridge label or customer adding toner when copies become light, not
when ADD TONER is indicated. Instruct customer how and when to add toner.
2. The worm gear may not properly mesh with the toner supply idler gear, causing the gear to wear
prematurely. Replace the toner supply idler gear(s) A (p/n 25SA77291) and B (p/n 25SA77311) as
well as the reinforcement plate (p/n 25SA32351).
DESCRIPTION: 2nd side blank when in the 1-2 mode with of 200 copies or more. Some copies are fine but SOLUTION ID: 50,732
eventually the second side will be blank with no image.
SOLUTION: CAUSE: Level 11 EPROMs installed. USAGE: 6
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: How to copy one to two sided off the glass. SOLUTION ID: 50,635
SOLUTION: To copy one sided to two sided off the glass, perform the following: USAGE: 6
1. Select Store.
2. Select One to Two Sided mode and in the Applications, Non-image Area Erasure.
3. Press Set to store images.
DESCRIPTION: DF-310, intermittent J62-00 and noise when feeding. SOLUTION ID: 106,329
SOLUTION: CAUSE: The DFP (double feed prevention) paper feed guide lower is warped. USAGE: 5
DESCRIPTION: Blank copies, no fault codes are displayed. SOLUTION ID: 54,570
SOLUTION: CAUSE: . The image processing unit has failed. USAGE: 5
SOLUTION: Reseat the connections on the image processing unit. If necessary replace the image
processing unit (p/n 55FA-9500).
DESCRIPTION: How to program the Weekly Timer for daylight savings time. SOLUTION ID: 53,028
SOLUTION: To program the Weekly Timer for daylight savings time, perform the following steps: USAGE: 5
1. Access the Key Operator Mode by pressing the help key with turning the power on.
2. Select Weekly Timer (option #8).
3. Select summertime (option #2).
4. Select summertime.
5. Power machine OFF/ON.
Note: 25 mode dipswitches should be verified for a 60-minute delay in the Weekly Timer mode.
The dipswitches should be programed as follows:
10-0: 0
10-1: 1
10-2: 1
10-3: 0
SOLUTION: There is no set adjustment for the separation DC. However, it can be changed, and
should only be performed as a last resort. To adjust the separation DC, perform the following:
1. Access the 36 mode (power the machine ON while holding down on the 3 and 6 keys).
2. Press [1] High voltage auto adjustment.
3. [HIGH VOLTAGE ADJUSTMENT (charging) SCREEN]
4. HV adjustment (separation DC) is indicated, and a number is also on the screen.
5. Using the numeric keypad subtract 10 from the number that is in the screen and touch the [set]
key.
6. Power the machine OFF/ON to exit the 36 mode.
DESCRIPTION: Thin black line on the trail edge of the copy in the front-to-rear direction when making SOLUTION ID: 81,763
reduction copies greater than 95%. The line occurs when the original is fed through the
RADF, or placed on the platen glass.
SOLUTION: CAUSE: The erasure outside area of original is programmed as [erased for APS/AMS only], which USAGE: 5
results in a full charging scan during reduction copying.
SOLUTION: To change the programming for erasure outside area of original, perform the
following:
1. Power the copier OFF.
2. Access the Key Operator Mode (power the copier ON, while pressing the HELP key).
3. Touch [9. Memory switch] on the touchscreen.
4. Touch the up arrow located on the touchscreen 3 times, until [No. 4: Erasure outside of original]
is displayed at the top of the touchscreen.
5. Touch [change settings contents] on the touchscreen, until [Area outside of original erased] is
displayed at the top of the touchscreen.
6. Power the copier OFF/ON to exit the Key Operator Mode.
DESCRIPTION: DF310, is there a modification that enables the RADF to feed NCR PAPER* originals? SOLUTION ID: 72,976
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 5
There is no modification available to allow the successful use of NCR originals through the DF310.
The following are the DF310 paper specifications:
Ordinary paper - 16 to 24lb fine quality paper.
Special paper - Paper feed and conveyance ability may sometimes be inferior to those of 16 to 24lb
fine quality paper.
Note: The following kinds of paper CANNOT be used:
* OHP (transparency) film
* Blueprint masters
* Label paper
* Offset masters
* Pasted originals
Operation panel
O1, IC16 (p/n 7060216-14.0)
O2, IC17 (p/n 7060217-13.0)
O3, IC12 (p/n 7060212-13.0)
O4, IC18 (p/n 7060218-14.0)
[[Latest EPROM level| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and [[Internal Link for
Faxing/Printing current 7060 EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: FS103B, can the FS103B exit documents face down (page print)? SOLUTION ID: 68,277
SOLUTION: The FS103B only allows face down printing (page printing) in the non-staple, single-sided mode. USAGE: 5
When duplexing or using finishing options with the FS-103B, the documents exit face up.
DESCRIPTION: F57-1 is displayed at power up and the LCD is very dim. SOLUTION ID: 66,690
SOLUTION: CAUSE: The LCT interlock sensor (PS160) is shorted to frame ground. USAGE: 5
SOLUTION: To check the operation of the LCT interlock sensor, perform the following:
1. Power the copier ON.
2. Using a voltmeter (20V DC range), check the LCT interlock sensor supply voltage at CN83-B5
on the main CB. A reading of 5V DC should be observed.
3. Check the LCT interlock sensor input at CN83-B7 on the main CB. With the lower paper feed
unit door closed a reading of 0V DC should be observed. With the lower paper feed door open, the
voltage reading should be 5V DC. If the voltage change is not observed, inspect the lower paper
feed unit wiring harness for pinched wires and the LCT interlock sensor for damage. Replace the
LCT interlock sensor (p/n 540085510) as necessary.
DESCRIPTION: 7060 supply compatibility with other similar models. SOLUTION ID: 66,008
SOLUTION: The PCUA numbers for similar models are listed below: USAGE: 5
7050
Toner (PCUA 950757)
Developer (PCUA 950754)
Drum (PCUA 950755)
7060
Toner (PCUA 950787)
Developer (PCUA 950754)
Drum (PCUA 950786)
7150
Toner (PCUA 950799)
Developer (PCUA 950754)
Drum (PCUA 950786)
FORCE 50
Toner (PCUA 950757)
Developer (PCUA 950754)
Drum (PCUA 950755)
FORCE 60
Toner (PCUA 950787)
Developer (PCUA 950754)
Drum (PCUA 950786)
DESCRIPTION: How to disable a paper tray as a temporary measure. SOLUTION ID: 65,584
SOLUTION: To disable a paper tray as a temporary measure (troubleshooting, parts required, etc.), set address USAGE: 5
13 in the 25 mode, using one of the following selections:
Set 13-0 to a 1 to isolate Tray 1 as a temporary measure.
Set 13-1 to a 1 to isolate Tray 2 as a temporary measure.
Set 13-2 to a 1 to isolate Tray 3 as a temporary measure.
Set 13-3 to a 1 to isolate Tray 4 as a temporary measure.
Set 13-4 to a 1 to isolate Tray 5 as a temporary measure.
Note: The default setting for all bits of dipswitch 13 is zero. This information was omitted in the
original 7060 Service Manual. 7060/FORCE 60 Technical Bulletin #17 (1/4/99) contains this and
other updated information for the 7060 Service Manual.
SOLUTION: Set original glass, and place the right side glass holder plate (p/n 25SA12510) in
place, and power ON the copier.
DESCRIPTION: Tandem printer, what EPROMs are required for tandem printing? SOLUTION ID: 63,983
SOLUTION: For tandem printing, a minimum version 16.0 EPROMs are needed. EPROMs are available from USAGE: 5
Konica's website and through the Parts Distribution Center.
[[Latest EPROM level, 7060. | FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and [[Internal
Link for Faxing/Printing current 7060 EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: How does the FS103B allow page printing? SOLUTION ID: 61,104
SOLUTION: The FS103B only allows page printing in the non-staple, single-sided mode. USAGE: 5
DESCRIPTION: How many sheet insertions can be done? SOLUTION ID: 60,312
SOLUTION: 50 originals can be scanned into memory using the RADF. 250 originals can be stored using USAGE: 5
platen memory on the glass.
SOLUTION: After verifying all DCPS outputs and all DC voltage test points on the main CB, reseat
CN3 on the main CB. Also reseat CN219 (OB1) and CN222 (OB3) which are accessed by
removing the right side cover (paper feed side). The connectors are located at the upper left
corner, just below the operation panel.
DESCRIPTION: How to enable the jam code display. SOLUTION ID: 57,981
SOLUTION: Perform the following steps: USAGE: 5
1. Verify that the latest version EPROMs are installed.
2. Power the machine ON while pressing [2] and [5].
3. Press [1] for Software Switch Settings.
4. Use arrows and scroll to 2:2.
5. Press [1] and then [Previous Screen] button.
6. Power machine OFF and then ON.
DESCRIPTION: How to adjust the lead edge void in the Non-image Area Erase mode. SOLUTION ID: 53,849
SOLUTION: The lead edge void produced during Non-image Area Erase mode, typically a maximum of 4.0mm, USAGE: 5
is not adjustable. During the image read sequence, it prevents copying of the underside of the
platen stopper plate.
DESCRIPTION: Can sheets with tabs or dividers be run through the machine? SOLUTION ID: 53,516
SOLUTION: Sheets with tabs can be used as long as it meets the paper size/weight specifications of the USAGE: 5
machine. This paper should only be used in the bypass tray.
DESCRIPTION: Booklet mode pages are enlarged, or out of order, or are printed on wrong size paper from a SOLUTION ID: 52,797
desktop publishing application.
SOLUTION: CAUSE: The user is selecting all the print setting in the publishing application (i.e. Adobe USAGE: 5
PageMaker*, QuarkXPress*, Microsoft Publisher*, etc.) which should only be selected in the
Konica print driver.
2. Internal arcing in the charge corona unit. Replace charge corona unit (p/n 55FA-2500).
DESCRIPTION: Are memory chips (DALLAS) available separately? SOLUTION ID: 52,393
SOLUTION: The NOVRAM is (p/n 943013400). It is used on the following models: 2230, 3340, 4345, 4355, USAGE: 5
7150, and 7060.
Note: The models 7150 and 7060 have two (2) NOVRAM positions. Ensure that this part (p/n
943013400) is installed in the IC21 location, the time keeper (p/n 55FAK0010) is installed at the
IC24 location. A procedure must be obtained from Technical Support for process initialization after
NOVRAM replacement.
DESCRIPTION: When a J62 occurs, there are two sheets of paper jammed in the main body. SOLUTION ID: 52,251
SOLUTION: Version 13.0 Firmware (and later) provides "flushing" of copies in process if an RADF jam occurs. USAGE: 5
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
SOLUTION: To program the copy quantity limit in the 25 mode, perform the following:
1. Power the machine OFF.
2. Access the 25 mode, (power the machine ON, while pressing the 2 and 5 keys).
3. Select [1] Software switch setting.
4. Select the dipswitch number by pressing the up/down arrows
5. Use the matrix below to determine which value inputs at DIPSW 9 (bits 0, 1, 2, and 3 should be
entered to select the copy quantity limit desired by the customer):
9-0 to 0 9-1 to 0 9-2 to 0 9-3 to 0: No limit
9-0 to 1 9-1 to 0 9-2 to 0 9-3 to 0: Copy limit = 1
9-0 to 0 9-1 to 1 9-2 to 0 9-3 to 0: Copy limit = 3
9-0 to 1 9-1 to 1 9-2 to 0 9-3 to 0: Copy limit = 5
9-0 to 0 9-1 to 0 9-2 to 1 9-3 to 0: Copy limit = 9
9-0 to 1 9-1 to 0 9-2 to 1 9-3 to 0: Copy limit = 10
9-0 to 0 9-1 to 1 9-2 to 1 9-3 to 0: Copy limit = 20
9-0 to 1 9-1 to 1 9-2 to 1 9-3 to 0: Copy limit = 30
9-0 to 0 9-1 to 0 9-2 to 0 9-3 to 1: Copy limit = 50
9-0 to 1 9-1 to 0 9-2 to 0 9-3 to 1: Copy limit = 99
6. Press the ON/OFF key to input the desired setting of 0 (OFF), or 1 (ON) for bit location 0.
7. Press the rightmost up arrow once, until 1 is displayed to the right of 9.
8. Repeat the procedure in steps 6 and 7 for dipswitches 9-1, 9-2, 9-3.
9. Power the copier OFF/ON to exit the 25 mode.
SOLUTION: Clean LCT clutch. Clutches on new machines may have become soiled during
transport and should be cleaned thoroughly.
DESCRIPTION: What is Job Memory Auto Recall used for? SOLUTION ID: 50,376
SOLUTION: When selected, Memory Switch #18 (Job Memory Auto Recall) automatically recalls Job Memory USAGE: 5
No.15. Job Memory No.15 can be programmed for any special function required at copier
initialization.
SOLUTION: CAUSE: When the J21 occurs, the copy separates from the drum, but does not enter the fusing USAGE: 5
unit. The cause is a soiled or failed TCSB (toner control sensor board).
DESCRIPTION: Machine power cycles OFF/ON, and can not access service modes. SOLUTION ID: 119,265
SOLUTION: CAUSE: A lose of 24VDC at CN2-2 of the DCPS due to a loose connection. USAGE: 4
SOLUTION: Reseat CN2 on the DCPS. Ensure that all wires are properly seated in the connector.
Note: Using the end of a meter lead may assist in properly seating the wires in the connector.
SOLUTION: Reinstall or reposition the paper exit driven rollers on the ADU reversing/exit unit.
The following parts are associated with the white driven rollers:
White driven roller (p/n 25SA43420)
Driven shaft holder (p/n 25SA43310)
Conveyance driven shaft (p/n 25SA43220)
SOLUTION: To prevent the scraper from interfering with the toner collection roller, the scraper has
been lengthened. Replace the toner collection roller assembly (p/n 55TA-2040) with the new style
(p/n 55WA-2040).
DESCRIPTION: E46-11 when unit is operating as a printer and running long mail merge jobs. SOLUTION ID: 77,171
SOLUTION: CAUSE: This is an issue that is corrected by installing level 17.1 Image Processing Board USAGE: 4
EPROMs.
SOLUTION: Install level 20.0 EPROMs with level 17.1 Image Processing EPROMs as listed
below.
Main CB
C1, IC22 (p/n 7060122-20.0)
C2, IC23 (p/n 7060123-20.0)
Operation panel
O1, IC16 (p/n 7060216-14.0)
O2, IC17 (p/n 7060217-13.0)
O3, IC12 (p/n 7060212-13.0)
O4, IC18 (p/n 7060218-14.0)
Notes:
1. See [[7060/7065/7150/FORCE 60 Technical Bulletin #26| IMAGE V:\bitmaps\cjc166.bmp
SCROLL]] for more details.
[[Latest EPROM level| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and [[Internal Link for
Faxing/Printing current 7060 EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
SOLUTION: Replace the drum (PCUA 950786). Also replace the cleaning blade (p/n
25SA-2060), toner guide roller (55FA-2040), and developer (PCUA 950754).
DESCRIPTION: PLEASE TURN THE COPIER OFF/ON IF SC STILL OCCURS CALL SERVICE CENTER, a letter SOLUTION ID: 74,316
H is in the quantity window.
SOLUTION: CAUSE: A failed main CB. USAGE: 4
DESCRIPTION: PLEASE LOAD 8.5x11R is displayed when using 8.5x11R and 8.5x14 originals in mixed SOLUTION ID: 73,111
original mode, and rotation ON. 8.5x11R paper is unavailable.
SOLUTION: CAUSE: This is normal operation. The rotation feature does not function when mixed original USAGE: 4
mode is selected. The user reference guide is incorrect.
DESCRIPTION: After running a proof set of a job and pressing the START/PRINT key, followed by the SOLUTION ID: 63,048
STATUS key, the status screen pages left display is blank and the minutes to go display is
also blank.
SOLUTION: Escalated to Engineering: USAGE: 4
This operational pattern is also observed on our lab machine. A fax will be sent to Japan
requesting a review of the proof feature and its effect on the status function.
Note: If you have equipment experiencing these symptoms, please submit a new problem through
expert web including serial number and meter reading. These submissions will allow proper
tracking of field impact.
DESCRIPTION: How to make all copies darker or lighter without adjusting charge or bias. SOLUTION ID: 60,136
SOLUTION: Change the density shift adjustment for text or photo mode by performing one of the following: USAGE: 4
SOLUTION: New guides are available that address this problem. Install new style paper guide (B)
(p/n 25SA50052) and paper guide bar (C) (p/n 25SA50063). They have been installed during
production beginning with serial number 55FE01024. This is not a mandatory modification. These
parts should be installed when this jam occurs in the ADU. See [[7060 Technical Bulletin #15|
IMAGE V:\bitmaps\CJC083.bmp SCROLL]] for more detailed information.
DESCRIPTION: FS103A, paper jamming in the shift assembly. The shift assembly is not in the home SOLUTION ID: 57,365
position.
SOLUTION: CAUSE: The finisher CB has failed. USAGE: 4
SOLUTION: Monitor the shift assembly at power up. The slide arm (p/n 12QR46110) should be
parallel within the assembly to its edges and the actuating part of slide gear B (p/n 12QR77090)
should be to the immediate left of shift home position photosensor (PS18). If not, the finisher CB is
either not detecting operation of PS18 or is not controlling the drive of the shift motor properly. If
necessary replace the finisher CB (p/n 122H-9010).
DESCRIPTION: How to enable/disable ATS for a particular paper tray. SOLUTION ID: 55,483
SOLUTION: To enable/disable ATS for a particular paper tray, perform the following: USAGE: 4
1. Access the Key Operator Mode (while pressing the HELP key, power the machine ON). If
required, enter a 4-digit key operator password and press OK.
2. Press item 9, for Memory switch.
3. Press the up/down arrows to select a desired item which is displayed on the upper line of the
message bar. Press the Change Setting Contents key to select a specific setting of that item which
is displayed on the lower line of the message bar.
4. Switch numbers 9 -13 allow trays 1 -5, respectively, to be enabled/disabled for ATS/APS.
Operation panel
O1, IC16 (p/n 7060T216-12.0)
O2, IC17 (p/n 7060T217-12.0)
O3, IC12 (p/n 7060T212-12.0)
O4, IC18 (p/n 7060T218-12.0)
DF310 RADF CB
IC7 (p/n DF31035-11.0)
FS103A Main CB
IC5 (p/n FS103AA7-12.0)
See [[ECM Operation for the 7060 Tandem Copier| IMAGE V:\bitmaps\CJC093.bmp SCROLL]] for
more detailed information.
DESCRIPTION: Can the white border space the copies have on all sides be adjusted? SOLUTION ID: 53,967
SOLUTION: There will always be a border of white space on all copies and prints from a digital machine. There USAGE: 4
are no adjustments to change this.
SOLUTION: CAUSE: The upper fuser cover is not properly latched, causing contact between the ADU middle USAGE: 4
paper guide plate (inversion gate) and the fuser upper exit guide plate.
SOLUTION: Inspect the fuser upper cover for proper latching. If it is difficult to latch or unlatch, the
cover hinge arms may be contacting the cleaning roller shaft holder assemblies. If contact is
present, loosen the set screws on the shaft holder assemblies and reposition the assemblies until
there is no contact and the upper fuser cover latches and unlatches easily.
DESCRIPTION: The image of second page is on the trail edge of the first page, copying 8.5x11 originals onto SOLUTION ID: 53,769
8.5x11 at 65% reduction.
SOLUTION: CAUSE: When using DF310, two documents are on the glass at the same time as they are being USAGE: 4
scanned. Set Memory dip switch #4 to Area Outside of Original Erased.
DESCRIPTION: In ECM mode, how to exit in the middle of a copying job and return to the enter password SOLUTION ID: 53,100
screen.
SOLUTION: To exit in the middle of a copying job and return to the enter password screen, in ECM mode, USAGE: 4
perform the following:
1. Press the Reset button.
2. Then press and hold the P button down, press the C button.
Note: This will work if the machine runs out of paper and the customer wishes not to continue the
copying job.
DESCRIPTION: Document feeder ejecting originals too far. SOLUTION ID: 52,908
SOLUTION: PROBABLE CAUSES: USAGE: 4
1. The photo sensors in the document feeder are soiled. Clean the photo sensors and the light
absorbing (black) patches underneath them. The most likely photo sensors are in the area of the
turn around guide in the document feeder.
2. The original exit motor (M303) is driving excessively fast so that the originals exit too far into the
exit area of the RADF. Reseat CN103 on the RADF CB and CN113 on M303 and inspect the
harness for any damage to the wires. Repair as needed.
DESCRIPTION: When the 7060 is in shutdown mode from the Weekly Timer, can the machine be used? SOLUTION ID: 52,785
SOLUTION: The machine can be used by pressing the POWER SAVER ON/OFF button. The key operator may USAGE: 4
have activated a password for this function. If the display shows ENTER PASSWORD contact the
key operator. Refer to page 5-5 in the 7060 User's Reference Guide.
DESCRIPTION: Can the 7060 be set to copy in 600dpi? SOLUTION ID: 52,513
SOLUTION: The 7060 copies in 400dpi only. USAGE: 4
DESCRIPTION: Are the video interface kits the same for the 7060 and 7050? SOLUTION ID: 51,626
SOLUTION: The 7050 video interface kit is the same for the 7060, except for the wiring 3 harness (p/n USAGE: 4
12ST90180), EPROMs and fly wheel. All other items in the kit can be used on the 7060. The 7060
video interface kit cannot be used on a 7050 due to the missing harness and fly wheel. Note: Do
not use the EPROMs from the 7050 kit for the 7060. The list below is the minimum EPROM
configuration for the 7060:
Main CB
Note: Level 13 operation board ROM4 will display as a 11 when viewed in 25 mode, address 9.
This is only a problem with the display, not with the functionality of the EPROM.
DF310 RADF CB
IC7 (p/n DF31035-11.0)
FS103A main CB
IC5 (p/n FS103AA7-12.0)
Note: Level 15 corrects a problem in level 14. Level 14 was factory installed in 250 United States
machines but was not distributed via Parts Distribution or available as a download format in the
United States.
Level 15 enhancement
Corrects a problem unique to level 14 with an interrupted job. As the interrupt process is
completed, the original job was cleared or lost.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: How to enable the duplex mode (1:2 or 2:2) with GROUP MODE selected. SOLUTION ID: 51,334
SOLUTION: This feature is automatically available provided that EPROM level 13 or greater is installed. USAGE: 4
Version 13.0 (KBBS filename 7060-13A.EXE) consists of the following part numbers which should
be installed as a set:
Version 13.2 (KBBS filename 7060-13C.EXE) consists of the following part numbers which should
be installed as a set:
Level 13.2 allows usage of either the manual bypass tray or tray 5 (LCT) when the thick/thin paper
mode is selected in the APPLICATIONS mode to provide increased paper capacity (normal
production EPROM only allows use of the manual bypass tray).
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: Can the FS103 be installed on the model 7060? SOLUTION ID: 50,792
SOLUTION: The FS103 cannot be installed on the 7060. Only the FS103A or FS103B can be installed. USAGE: 4
Note: The FS103A can be used on the 7050, 7060, 7150, FORCE 50 and the FORCE 60, while the
FS103B can be used on the 7060, 7150 and the FORCE 60.
DESCRIPTION: FS103B, intermittent J72 or miscellaneous main body jam codes during copy process SOLUTION ID: 126,081
SOLUTION: CAUSE: Finisher front door interlock (MS1) actuator is deformed resulting in an intermittent loss of USAGE: 3
24V DC.
SOLUTION: To verify the operation of the finisher front door interlock (MS1), perform the following:
1. Power the copier OFF.
2. Access the 47 multimode (power the copier ON, while pressing the 4 and 7 keys) input code 76,
press P-26-P.
3. Open/Close the front door of the FS103 to see a change of state on the display. If no change of
state occurs, reform the actuator for the front door interlock (MS1) to allow for a more positive throw
when the front door closes or replace finisher front door actuator as necessary (p/n 12AR45611).
SOLUTION: To check the L2 and L3 rear fixing lamp terminals for proper installation, perform the
following:
1. Power the copier OFF.
2. Remove the fixing unit from the copier.
3. Remove the lamp cover (p/n 55FA53070) from the rear of the fixing unit.
4. Visually inspect the rear fixing lamp terminal positions. The proper lamp terminal for (L3), the
longer 1000 watt lamp, which is located on the exit side of the fixing unit is (p/n 55FA-5470). This
lamp terminal is 60mm in length. The proper lamp terminal for (L2), the shorter 300 watt lamp,
which is located on the entrance side of the fixing unit is (p/n 55FA-5480). This lamp terminal is
50mm long.
5. Ensure the fixing lamp terminals are positioned properly. The shorter 50mm lamp terminal
connects to the shorter fixing lamp. The longer 60mm lamp terminal connects to the longer fixing
lamp.
6. Reinstall the lamp cover and insert the fixing unit into the copier.
7. Access the 47 mode (power the copier ON, while pressing the 4 and 7 keys). No fixing lamps
should be lit while in the 47 mode. If any of the fixing lamps are lit, the DCPS has been damaged
due to the improper positioning of the rear fixing lamp terminals. Replace the DCPS (p/n
55FA84510) as necessary.
Note: Removal of the rear lamp terminals from the lamp support material rear (p/n 55FA53020) is
not recommended, since the lamp terminals can inadvertently be installed in the wrong position.
DESCRIPTION: Unable to print. The IP controller appears to intermittently lock up. Rebooting the controller SOLUTION ID: 112,579
may temporarily resolve the problem.
SOLUTION: New engine EPROMs for the 7150 and 7060 are now available to address IP302 lockup issues. USAGE: 3
Please install the new firmware if experiencing lockups. The new [[special firmware| URL
ftp://kbtdigital:kx15@ftp.konicabt.com/MainBody_printers/Special_firmware]] can be downloaded
from the FTP site.
The new firmware must be installed in conjunction with the following EPROM versions that can be
downloaded on the Konica web site (or FTP site):
C1=17 (7150) 21 (7060)
C2=17 (7150) 21 (7060)
I1=13 (7150) 17 (7060)
I2=13 (7150) 17 (7060)
O1=14.0 (7150/7060)
02=13.0 (7150/7060)
03=13.0 (7150/7060)
04=14.0 (7150/7060)
Note: These newest EPROMs should be installed with the latest [[system software version 4.2.6|
URL ftp://kbtdigital:kx15@ftp.konicabt.com/iP_units/System_Software/IP303]], which also can be
downloaded from the FTP site.
DESCRIPTION: Incorrect registration, approximately the last 30mm of original or test print is printed at the SOLUTION ID: 107,647
lead edge of the copy.
SOLUTION: CAUSE: Erroneous 36 mode timing data is stored in memory. USAGE: 3
SOLUTION: To reset 36 mode timing to Standard Data Settings, perform the following:
1. Access the 36 mode (power machine ON while holding down the 3 and 6 keys).
2. Press 2, [Timing adjustment].
3. Press 9, [Recall Standard Data].
4. Press YES to reset Drum clock/Horizontal adjustment data to factory settings.
5. Press 9, [Recall Standard Data].
6. Press NEXT then YES to reset Restart timing data to factory settings.
7. Continue with steps 5 and 6 until all the timing adjustments have been reset.
8. Press the PREVIOUS SCREEN button.
9. Power the machine OFF/ON to return to normal copy mode.
Notes:
1. Adjustment 8, [Laser Adjustment] cannot be reset to standard data.
2. It may be necessary, after Recalling Standard Data, to slightly readjust the timing adjustments to
achieve optimum paper to image timing.
SOLUTION: Clean the SIMM memory contacts. Ensure that the recommended memory modules
are installed.
Note: Performance is guaranteed only with Konica MU103 SIMM memory modules. Other
manufacturer's SIMMs have not been specifically tested by Konica. The memory module MU103 is
32MB at 60 or 70ns with non-parity and tin-plated contacts.
DESCRIPTION: Codes 17-03 and 94-00 when duplexing. SOLUTION ID: 97,631
SOLUTION: CAUSE: The front ADU clutch (p/n 55FA82211) is worn. USAGE: 3
DESCRIPTION: FRONT DOOR IS OPEN PLEASE CLOSE message at power up. SOLUTION ID: 95,421
SOLUTION: CAUSE: A loss of 24V DC, on the DCPS CN78 and 99, due to a pinched wire to frame ground for USAGE: 3
the bypass feed clutch MC7. Normally, DCPS CN78-1 through CN78-5 should all be 24V DC and
CN78-6 and 7 should be ground. DCPS CN99-1, 2 and 3 should all be 24V DC and CN99-4 and 5
are ground.
DESCRIPTION: Poor copy quality, lines running lead-to-trail. SOLUTION ID: 65,843
SOLUTION: CAUSE: Failed CCD unit. Copy quality is fine with internal test patterns. USAGE: 3
DESCRIPTION: How to adjust paper feed loop adjustment. SOLUTION ID: 65,048
SOLUTION: Adjust the loop for each tray in the 36 mode, by performing the following: USAGE: 3
1. Power OFF the copier, hold 3 and 6 and power ON the copier.
2. Select 2. Timing Adjustment
3. Select 3. Paper Feed Loop Adjustment
4. Press the Next adjustment key and select the paper feed tray that is to be adjusted.
5. Enter a value from the numeric keypad, then touch the Set key. The input range is -20 (small),
00 (standard), +99 (large).
Note: (1 step =0.1 msec)
DESCRIPTION: Can sheet insertion be done while printing? SOLUTION ID: 53,978
SOLUTION: Sheet insertion is a copier function only. It cannot be done while printing. USAGE: 3
DESCRIPTION: How to program auto-tray switching to switch from Tray 5 to Tray 4? SOLUTION ID: 52,059
SOLUTION: To program auto-tray switching to switch from Tray 5 to Tray 4, perform the following; USAGE: 3
1. Access the Key Operator Mode by turning the machine OFF, press and hold the HELP key and
then turn the machine ON.
2. Touch 9 Memory Switch to display the Memory Switch screen.
3. Touch the up arrow 5 times to display [6] Automatic Tray Switching. Touch the Change Setting
Contents to change ATS from OFF to ON. Then press the Previous Screen button to return to the
Memory Switch Screen.
4. Press the down arrow 3 times to item #09 ATS/APS switch (Tray 1). Touch the Change
Settings Contents to set to OFF, then press Previous Screen Button to return to the Memory Switch
Screen.
5. Press the down arrow 1 time to item #10 ATS/APS switch (Tray 2). Touch the Change Settings
Contents to set to OFF, then press Previous Screen Button to return to the Memory Switch Screen.
6. Press the down arrow 1 time to item #11 ATS/APS switch (Tray 3). Touch the Change Settings
Contents to set to ON, then press Previous Screen Button to return to the Memory Switch Screen.
7. Press the down arrow 1 time to item #12 ATS/APS switch (Tray 4). Touch the Change Settings
Contents to set to ON, then press Previous Screen Button to return to the Memory Switch Screen.
8. Press the down arrow 1 time to item #13 ATS/APS switch (Tray 5). Touch the Change Settings
Contents to set to ON, then press Previous Screen Button to return to the Memory Switch Screen.
9. Power OFF/ON to perform copy operations.
SOLUTION: Remove the ADU rubber stopper from the Tray 4 drive system.
Notes:
1. The ADU has a total of 6 black rubber stoppers located between the guide plates on the right
side of the ADU.
2. Refer to the 7060 Parts Catalog (1/98), pages 70 to 73 for location and part numbers.
DESCRIPTION: When using Proof Copy Mode, with tandem level 14 EPROMs installed and sheet insertion SOLUTION ID: 90,782
selected, the machine makes only one set after releasing Proof Copy Mode, rather than
completing all the originally programmed remaining sets.
SOLUTION: Escalated to Engineering: USAGE: 3
DESCRIPTION: Every other set has a smudge in the middle of every copy. SOLUTION ID: 53,062
SOLUTION: CAUSE: Dirty rollers. Smudges applied to paper by the pivoting motion of the finisher. USAGE: 3
staying down allowing duplexed copies to be fed back into the ADU instead of exiting into the
finisher.
SOLUTION: Repair the bind to the ADU selector gate (p/n 25SA43070).
SOLUTION: Replace the upper paper second paper feed roller (p/n 55FA41060) and the lower
second paper feed roller (p/n 55FA41050).
SOLUTION: To set 7-4 and 7-5 to factory default settings in 25 mode, perform the following:
1. Access the 25 mode, (power the machine OFF, then, while holding down on the 2 and 5 keys,
power the machine ON).
2. Press the 1 button on the touchscreen for software switch setting.
3. Press the up/down arrows to increment to software switch 7-4 (Platen APS B5R/A5 switchover).
4. Press the OFF button to change the data to 0.
5. Press the up/down arrows to increment to software switch 7-5 (Platen APS 8.5x11 switchover).
6. Press the OFF button to change the data to 0.
7. Previous screen button on the touchscreen to return to the memory setting mode.
8. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: FS103A, intermittently when sorting 2:2, jam position 13 is indicated and paper has jammed SOLUTION ID: 70,654
into the lower stopper pads (p/n 048645260), which hold the paper during the shift operation.
SOLUTION: CAUSE: The roller shift position is not adjusted properly, which results in the stopper pads USAGE: 3
obstructing the paper path.
SOLUTION: To adjust the stopper pads to the maximum open position, perform the following:
1. Power the copier OFF/ON/OFF.
2. Remove the upper cover from the finisher.
3. With the shift unit toward the front of the finisher (home position), check that the roller home
position sensor actuator lines up with the shift unit installation notch.
4. Loosen the roller shift home position sensor (PS18) bracket screws; then, adjust the position of
the bracket.
Note: A good physical reference is to ensure that the slide arm (p/n 12QR46110) is perfectly
parallel with the finisher in the front-to-rear direction. A change in position of several gear teeth,
has a significant effect on the position of the stopper pads.
DESCRIPTION: Can ECM passcode be enabled for Interrupt mode copies? SOLUTION ID: 70,262
SOLUTION: Currently, this option is unavailable. USAGE: 3
Copies made from Interrupt mode will be counted onto the individual ECM passcode copy counter
that was Interrupted.
Example: A customer enters their ECM passcode and begins a 100 page copy job, another
customer selects Interrupt mode and makes 10 copies, the passcode total copy counter will include
the interrupt mode copies. (100 + 10 =110).
DESCRIPTION: DF306, the originals exit the RADF excessively fast causing the originals to become out of SOLUTION ID: 70,101
order.
SOLUTION: CAUSE: The RADF CB and/or the RADF main motor (M301) have failed. USAGE: 3
SOLUTION: Replace the RADF CB (p/n 12ER-9014) and the RADF main motor M301 (p/n
12ER80011).
DESCRIPTION: When the interrupt key is pressed, the interrupt indicator light flashes, but the copier does SOLUTION ID: 69,728
not stop printing until the original copy job is completed.
SOLUTION: CAUSE: This is normal operation when group mode is selected as the default output mode. USAGE: 3
DESCRIPTION: Can NCR PAPER* be used as copy paper in the 7060? SOLUTION ID: 67,911
SOLUTION: Konica recommends an NCR PAPER named [[Xero/Form* II| URL USAGE: 3
http://www.appletonpapers.com/webapp/wcs/stores/servlet/sheetsxeroformiifeatures?currentCateg
ory=149094&langId=-1&catalogId=239327&storeId=139327]] from a company called Appleton
Papers in Wisconsin. Xero/Form II is a vegetable-based product that works extremely well. It is
available through Xpedx paper distributors nationwide.
DESCRIPTION: Hardware and software total counters do not match. SOLUTION ID: 66,772
SOLUTION: CAUSE: This problem would only appear if level 15 (or higher) EPROMs are not installed and 25 USAGE: 3
mode software switch 1-1 is set to a 1. This switch controls how the total counters count for 11x17
paper. If set to 1, both software and hardware total counters would increment by 2 counts. The
firmware would only allow the hardware total counter to count twice.
SOLUTION: Install the most current level EPROMs available. The correction allows the hardware
and software total counters to count twice with 11x17 paper when 25 mode software switch 1-1 is
set to 1. The default for 1-1 is 0.
Notes:
1. This correction was introduced with level 15 EPROMs (see [[7060 Technical Bulletin #14|
IMAGE V:\bitmaps\cjc116.bmp SCROLL]]).
2. All other counters will always increment once (i.e., pm counter, drum counter, etc.).
3. As of 4/20/99 the most current EPROM level is 18 (see [[7060 Technical Bulletin #21| IMAGE
V:\bitmaps\cjc117.bmp SCROLL]]).
4. The customer must be informed if the 2-count option is enabled in 25 mode.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: Auto tray switching (ATS) is occurring from a paper tray, with ATS/APS disabled, to another SOLUTION ID: 66,596
paper tray with the same size paper.
SOLUTION: CAUSE: This is normal operation of ATS/APS. Disabling ATS/APS on a particular tray removes USAGE: 3
that tray from the machines options when another tray with the same size paper runs out.
However, if the tray with ATS/APS disabled is chosen as the initial tray to feed paper, and it runs
out during the job, the machine will automatically look for another tray with the same size paper and
ATS/APS enabled.
SOLUTION: If this is a problem, the only solution is to disable ATS by performing the following
procedure:
1. Access the key operator mode.
2. Select Memory Switches.
3. Select option 6 (Automatic Tray Switching).
4. Press Change Setting Contents until Off is displayed.
DESCRIPTION: How to program the paper size for Tray 2, Tray 3, and Tray 4. SOLUTION ID: 66,431
SOLUTION: To program the paper size for Trays 2, 3, and 4, perform the following: USAGE: 3
1. Power the machine OFF.
2. Hold down the 2 and 5 keys, and power the machine ON.
3. Press 2 on the touch screen for paper size setting.
4. Press the tray on the touch screen that is to be programmed.
5. Use the up down arrows to select the size of the paper that will be in the tray.
6. Press the previous screen button on the touch screen to save the settings into memory, and to
return to the memory setting mode window.
7. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: The 7060 locks up when using the INTERRUPT button during a print job. SOLUTION ID: 65,302
SOLUTION: CAUSE: The lock up occurs with the 7060 version 18.0 EPROMs in a network printer environment, USAGE: 3
during the following conditions:
1. Several print jobs are queued into the unit and printing begins.
2. During processing of a print job, the INTERRUPT button is depressed.
3. The print job in progress is completed and the unit enters copier/interrupt mode.
4. The interrupt copy job is completed and:
a. If the operator does nothing and walks away, the copier times out, returns to printer mode and
completes the jobs remaining in queue.
b. If the operator depresses the INTERRUPT button to release the mode, the unit locks up. The
jobs remain in queue until the unit is power cycled, at which time they print out.
SOLUTION: The issue is currently under investigation. A fix will be released as soon as possible.
Until a correction is received, operators should be advised to allow the Interrupt mode to
automatically time out to restore printer operation.
Note: This issue does not appear in 7150 version 14.0 EPROMs.
[[Latest EPROM level| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and [[Internal Link for
Faxing/Printing current 7060 EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: Tandem copier, with Equitrac* devices, do you have to log in on both copier to get a correct SOLUTION ID: 64,793
count for that client number?
SOLUTION: The Equitrac external copy monitor must be installed on each of the tandem copiers. This system USAGE: 3
operates from the total counter system in the main body, and cannot identify copies made on the
secondary copier unless a second unit is installed. With the second unit installed, it will be
necessary to log in to both units.
DESCRIPTION: FS103A, front sponge exit roller is being damaged by paper in the exit tray. SOLUTION ID: 63,656
SOLUTION: CAUSE: The finisher firmware has been updated to change stack height detection from the center USAGE: 3
actuator to the front actuator position. This prevents the stapled edge of exiting copies from
rubbing on the roller.
SOLUTION: Update the finisher CB, IC5 to level 14 EPROMs (p/n FS103AA05-14.0). The
firmware can also be downloaded from the Konica Bulletin Board System (KBBS).
See [[FS103/FS103A Technical Bulletin #6| IMAGE V:\bitmaps\cjc098.bmp SCROLL]] for more
information.
DESCRIPTION: FS103A, marks on offset copies at the trail edge. SOLUTION ID: 62,124
SOLUTION: CAUSE: Shift roller assembly is set too tight. USAGE: 3
SOLUTION: Adjust SD3 grip solenoid (p/n 12QR-2630). See page 31 in the FS103 Service
Manual.
DESCRIPTION: Does ECM have to be disabled for a 7060 printer? SOLUTION ID: 61,597
SOLUTION: ECM does not have to be disabled. Print jobs can not be counted by ECM passcodes. USAGE: 3
Note: When selecting thick paper mode, the fixing temperature is increased and the linear speed
decreased to improve fixing performance.
SOLUTION: The fixing shaft holder (p/n 25BA 76030) and heat sleeves on each side of the lower
fixing roller have been replaced by a new part. The release levers (front p/n 55FA53051 and rear
See [[7060 Parts Information Bulletin #92| IMAGE V:\bitmaps\CJC089.bmp SCROLL]] for more
information.
DESCRIPTION: FS103A, PLEASE CLOSE FINISHER DOOR message at power up. SOLUTION ID: 58,469
SOLUTION: CAUSE: A loss of 24V DC to the finisher control board. The 24V DC comes from the copier DC USAGE: 3
power supply CN28-6, and goes through MS1 of the finisher to CN9-1 of the finisher control board.
SOLUTION: If 24V DC is present at CN28-6 on the copier DC power supply, but not present at
CN9-1 of the finisher, check MS1 and all of the connectors between CN28-6 to CN9-1.
DESCRIPTION: When using book copy mode, second half of the print is shifted off of the page. SOLUTION ID: 58,413
SOLUTION: CAUSE: In order for the page not to shift, frame erasure needs to be pressed first and set to 1mm, USAGE: 3
then press book copy.
SOLUTION: Select frame erasure to keep the page from being shifted.
Note: This information can also be found on page 11-7 of the User's Manual.
DESCRIPTION: Can the machine do book copy and pull cover sheets from the bypass tray at the same time? SOLUTION ID: 55,694
SOLUTION: The machine cannot perform that type of operation. USAGE: 3
DESCRIPTION: Can non-image area erase be the default when the RADF is opened? SOLUTION ID: 55,112
SOLUTION: This default is not available. However, the job can be stored into job memory so the settings will be USAGE: 3
set once then the job can be recalled.
CAUSE: PS45 APS timing sensor and/or PS308 ADF open/close interlock are not being flagged.
SOLUTION: To verify if PS45 is operating properly, ensure APS from the glass is ON, place an
11x17 original on the platen glass. Depress the tall actuator (PS45), if 11x17 is selected then
PS45 (p/n540085510) is good.
To verify if PS308 (p/n 12QV85510) is operating properly, use the 47 multimode, input code 060,
press P-01-P. Close the RADF, note the change in state on the operation panel (OFF should be
displayed if actuated). If not, check the right rear RADF hinge for the black actuator (p/n
12VR10100), it may be broken off.
DESCRIPTION: Can warm-up temperature be increased for heavy stock? SOLUTION ID: 52,914
SOLUTION: Warm-up temperature is set at 392*F and it is not adjustable. USAGE: 3
DESCRIPTION: Tandem copier, what type of cable comes with the kit and how long is it? SOLUTION ID: 52,857
SOLUTION: The cable that comes with the tandem kit is a SCSI-2 cable, and is 17 feet long. Konica only USAGE: 3
recommends using the cable that is included in the tandem copy kit.
DESCRIPTION: How to scan a job into memory while another job is printing/copying (Reserve feature). SOLUTION ID: 52,838
SOLUTION: The Reserve feature allows one additional copy job to be scanned into memory while a print or USAGE: 3
copy job is in progress. When the current job is completed, the reserved job is automatically
performed.
To use the Reserve feature, perform the following:
1. Press the Reserve button on the touch screen when button is active (not grayed out or filled in).
2. Insert the original(s) into the document feeder or onto the platen glass.
3. Select the job parameters.
4. Press Start/Print.
5. Job is scanned into memory.
Notes:
a. The Reserve button is not active (grayed out) unless a copy or print job is currently in
progress. If a job is in the Very High mode or Thick mode (Thin/Thick Paper) the reserve job
cannot be set.
b. Status button can be selected to view details of the original job and the reserve job.
c. The Status screen and some Reserve functionality are only available with minimum level 13.0
EPROMs ([[Latest EPROM level, 7060 | FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]).
d. When using Platen memory, set the original(s) on the platen glass or RADF, then press [SET]
to store the image.
DESCRIPTION: Can the Interrupt feature be utilized during a print job? SOLUTION ID: 52,673
SOLUTION: While printing, the interrupt feature operates as follows: USAGE: 3
1. If interrupt is selected while the display says PRINTER RECEIVING DATA, it will allow copying
prior to printing the job.
2. If interrupt is selected when printing a single set, while the display says PRINT IN PROGRESS,
no action will take place and the print job will not be interrupted. If interrupt is selected when
printing multiple sets, while the display says PRINT IN PROGRESS, interrupt will stop the printer in
between sets to permit copy jobs.
3. Once the copy job is finished, let the interrupt feature time out and return automatically to
printing. If you manually try to release the interrupt feature, the printer may lock up after it
completes the print job. If this occurs, the IP unit may need to be reset by being powered OFF/ON.
Note: Status screen functionality is only available in level 13 and above EPROMs.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: Flashing JAM on the status line of the LCD. SOLUTION ID: 52,416
SOLUTION: CAUSE: The EPROMs on the main CB are revision level 2.0. Minimum production version of USAGE: 3
EPROMs for the main CB should be revision level 12.0 on newer units.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
Copyright 2002 , Konica Business Technologies, Inc. November 2002
57
7060
DESCRIPTION: Key Operator Memory Switch Programming information-definitions. SOLUTION ID: 51,814
SOLUTION: This mode is entered by holding the help (?) key and turning the machine ON. Select choice 9, USAGE: 3
memory switch, on the touch screen. Select the following 22 choices by using the arrows on the
touch screen.
(1) Auto reset timer - Sets the time interval until the machine resets to initial condition. The options
are off, 30, 60, 90, 120, 150, 180, 210, 240, 270, or 300 seconds.
(2) Auto/reset key function - Sets the condition of copy mode, copy density, magnification, and
paper tray selection when the auto/reset key is pressed. The options are full-auto or initial settings
(initial settings are selected in this feature).
(3) RADF - original effect - Determines how the machine initializes when it is in the platen copy
(non-RADF) mode, and an original is inserted in the RADF feed tray. The two choices are RADF
selected, and RADF + AUTO/RESET key selected. The RADF selected option will activate the
RADF without resetting any other features. The RADF + AUTO/RESET key selected option will
activate the RADF and reset the machine to the features programmed in memory switch #2.
(4) Erasure outside area of original - Sets how the machine will determine the image area of the
copy. The two choices are Area outside original erased, and Erased for APS/AMS only. The Area
outside original erased option will limit the copy image area to that of the original. The Erased for
APS/AMS only option will limit the copy image area to that of the copy paper size and magnification
automatically selected by the machine.
(5) RADF frame erasure selection - Sets the amount of frame erase when using the RADF to
None, 2mm, 3mm, 4mm, or 5mm.
(6) Automatic tray switching - If this feature is on and the machine has multiple paper trays loaded
with the same size paper, it will automatically start feeding from another tray when the initial tray
runs out of paper during a copy job. Refer to memory switches 9 through 13 to activate this feature
for each tray.
(7) Platen APS - This feature allows the machine to detect the size of the original placed on the
glass and choose the same size copy paper. Refer to switches 9 through 13 to activate this feature
for each tray.
(8) RADF APS - This feature allows the machine to detect the size of the original fed through the
RADF. Refer to switches 9 through 13 to activate this feature for each tray.
(9) ATS/APS switch (Tray 1) - Activates ATS and APS (platen and RADF) for tray 1.
(10) ATS/APS switch (Tray 2) - Activates ATS and APS (platen and RADF) for tray 2.
(11) ATS/APS switch (Tray 3) - Activates ATS and APS (platen and RADF) for tray 3.
(12) ATS/APS switch (Tray 4) - Activates ATS and APS (platen and RADF) for tray 4.
(13) ATS/APS switch (Tray 5) - Activates ATS and APS (platen and RADF) for tray 5.
(14) Platen AMS - This feature allows the machine to automatically select the proper
magnification ratio when copy paper size is manually selected, and an original is placed on the
platen glass.
(15) RADF AMS - This feature allows the machine to automatically select the proper magnification
ratio when copy paper size is manually selected, and an original is fed from the RADF.
(16) Staple mode reset-function - When copying in the sort/staple mode, the machine will
automatically reset to non-staple mode when the job in progress is completed.
(17) Key click sound - Activates the buzzer sound when the touch sensitive screen is touched, or
any of the keys are pressed. This confirms the machine recognition of a selection.
(18) Job memory auto recall function - This allows the machine to initialize using selections stored
in job memory #15 when the power is turned on or the Auto/Reset button is pressed.
(19) Tray setting: sheet insertion - Allows selection of tray 1 or tray 3 as the source of the inserted
sheets.
(20) 5.5 X 8.5 size original type - Selects orientation of 5.5 X 8.5 originals. The choices are
landscape or portrait.
(21) Rotation - When turned on, it allows the machine to automatically rotate an 8.5 X 11 original
image to match the manually selected paper size. For example; if an original is placed in the
RADF, or on the platen glass, in the 8.5 X 11R position and 8.5 X 11 paper size is selected, the
machine will rotate the image to fit the 8.5 X 11 paper.
(22) 1 SHOT indication time - Determines the duration of informational messages that are
displayed (I.E. 50 SHEETS MAXIMUM IN STAPLE MODE). The options are 3 or 5 seconds.
DESCRIPTION: Is the tandem copier feature available using a 7060 and a FORCE 60? SOLUTION ID: 69,168
SOLUTION: The FORCE 60 can not be used with a 7060 for tandem copying. USAGE: 3
DESCRIPTION: DF310, J62 and multifeeding after performing the modifications to the paper feed system in SOLUTION ID: 133,735
the RADF.
SOLUTION: CAUSE: The reverse gear and torque limiter failed. USAGE: 2
SOLUTION: Replace the reverse gear (p/n 12VR77060) and torque limiter (p/n 12ER40362).
DESCRIPTION: Intermittent J13-2 when feeding from Tray 3. SOLUTION ID: 124,569
SOLUTION: CAUSE: The Paper feed lift up spring on SD141 (LCT paper feed SD [1000]) is too tight causing USAGE: 2
the Paper feed swivel plate to bind resulting in no paper feed from Tray 3.
SOLUTION: To reduce the spring tension form the mounting bracket for the Paper feed lift up
spring toward SD141 (LCT paper feed SD [1000]).
DESCRIPTION: FS103B, J72-66 occurs during copy mode. SOLUTION ID: 118,264
SOLUTION: CAUSE: The conveyance motor M1 in the FS103B failed. USAGE: 2
DESCRIPTION: LT351, part number for the large capacity tray mounting screw, which attaches the LCT SOLUTION ID: 116,845
bottom plate (p/n 12UM10010) to the machine main body.
SOLUTION: The large capacity tray mounting screw can be obtained by ordering p/n 00Z145082. USAGE: 2
SOLUTION: Reattach the spring to the SD152 (ADU gate) lift arm assembly and ensure that when
the left side door of the copier is closed that the lift arm is positioned under the inversion guide
plate. Perform the following to ensure that SD152 (ADU gate) is working properly:
1. Open the front door of the copier and remove the fuser unit.
2. Use the Door switch jig (p/n 00M6-2-00) to actuate MS2 and MS3 (door interlock).
3. Access the 47 multimode (power the copier ON while pressing the 4 and 7 keys), output code
084 P-4-P.
4. Press START PRINT button.
5. Ensure that the inversion guide plate is moving up/down.
6. Reinstall the fuser unit, remove the Door switch jig and close the copier front door.
7. Power the copier OFF/ON to return to normal copy mode.
DESCRIPTION: Wavy lines in the center of the copy in the lead-to-trail direction. SOLUTION ID: 115,060
SOLUTION: CAUSE: Mechanical binding of the optics scanning unit. USAGE: 2
SOLUTION: Thoroughly clean the optics rail, slide and pulleys. Apply a light lubrication of all
moving components.
SOLUTION: To verify the operation of the stacker conveyance sensor, perform the following:
1. Power the copier OFF.
2. Access the 47 mode (power the copier ON, while pressing the 4 and 7 keys), output code 75,
press the START/PRINT key, followed by the STOP/CLEAR key.
3. Input code 076, press P-04-P. The state of the stacker conveyance sensor will be displayed in
the dark blue band at the top of the touchscreen, an indication of [LO] will be displayed when the
stacker conveyance sensor is not flagged, while an indication of [HI] will be displayed when the
stacker conveyance sensor is flagged.
4. Repair or replace the stacker conveyance sensor assembly (p/n 12AR-4570) as necessary.
SOLUTION: Reform Conveyance PS spring up so that it contacts Conveyance guide plate (lower)
when it is in the closed position.
SOLUTION: Inspect the recycle toner auger for binding and clean as necessary. Inspect the toner
cartridge to ensure that there is not any other manufacturer name on the label other than Konica
(i.e. Kaytun*).
DESCRIPTION: LT351, 17-05 occurs when duplexing and using the LT351. SOLUTION ID: 107,267
SOLUTION: CAUSE: M801 (up/down plate drive motor) has failed. USAGE: 2
SOLUTION: To check the motor, add paper and remove paper, and listen to the lift motor for
unusual noise, and see if there is any binding when the tray goes up and down. If there is any
problem with noise or binding, replace M801 (p/n460080031) as needed.
DESCRIPTION: White line running lead-to-trail, one inch from rear. SOLUTION ID: 105,539
SOLUTION: CAUSE: Laser path to the drum is obstructed. USAGE: 2
SOLUTION: Remove drum and clean opening of the laser path to the drum.
SOLUTION: Switch the front stapler with the rear stapler. Run a stapled set. If E77-17 occurs, the
wiring harness may be damaged from the stapler unit to the finisher CB. Repair as necessary. If
an E77-18 occurs, the stapler unit has failed and needs to be replaced (p/n 12QR52100).
SOLUTION: Replace the fuser lamps L1 (p/n 55FE83030), L2 (p/n 55FE83040), and L3
(55FE83050).
Note: The normal replacement is 900,000 copies.
DESCRIPTION: No power. Circuit breaker opens at power up. SOLUTION ID: 99,613
SOLUTION: CAUSE: Loose hardware is shorting the fixing lamp to ground. USAGE: 2
SOLUTION: Remove the cause of the short and inspect unit for damage. Reset the circuit breaker
and verify proper operation.
SOLUTION: Reinstall the charge grid spring in the proper position and verify correct operation.
SOLUTION: Replace the resist conveyance mylar sheets, front (p/n 25SA41251) and/or rear (p/n
25SA41270), as needed.
Note: Be sure the ends of the mylar sheets are tucked under the lower paper feed resist plate (p/n
25SA41031).
DESCRIPTION: FS103A, message PLEASE OPEN FINISHER DOOR AND REPLACE STAPLES. SOLUTION ID: 96,026
SOLUTION: CAUSE: Staple sensing sensor PS14 or PS16 is faulty. USAGE: 2
SOLUTION: To verify the operation of PS14 and PS16 perform the following:
1. Verify that both staple cartridges are loaded with staples and they are correctly seated in the
stapler units.
2. Remove rear cover of the finisher.
3. Power ON the copier.
4. Check the voltages on the finisher main CB at CN6 pins A10 and B1.
5. If there is a low present at pin A10 the rear stapler unit (p/n 12QR52100) will have to be
replaced.
6. If there is a low present at pin B1 the front stapler unit (p/n 12QR52100) will have to be
replaced.
Note: There are not any serviceable items in the stapler unit.
DESCRIPTION: LT352, grinding noise from the rear of the unit. SOLUTION ID: 95,165
SOLUTION: PROBABLE CAUSES: USAGE: 2
1. Lack of lubrication on LCT gears. Lubricate gears as needed.
2. The elevation worm gear is worn (gear attached to the motor). Replace the elevation worm gear
(p/n 12UM77010) as needed.
DESCRIPTION: Auto layout is not centering image all the time. SOLUTION ID: 93,291
SOLUTION: CAUSE: Miscommunication of data between the image processing CB and the writer unit. USAGE: 2
SOLUTION: Reseat the connectors on image processing CB and the write unit. If problem
persists, replace the image processing CB (p/n 55FA-9500).
DESCRIPTION: Can all the EPROMs be installed except the ones in the image processing board and not SOLUTION ID: 56,441
have any effect on the machine?
SOLUTION: The EPROMs in the image processing board produce the image. Without the correct EPROMs USAGE: 2
installed, copy quality problems can result.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
DESCRIPTION: Number of individual passcodes available in the ECM mode. SOLUTION ID: 53,532
SOLUTION: The ECM can be programmed with 256 different passcodes, from 00000-99999. USAGE: 2
DESCRIPTION: The bypass width detection is not detecting the proper size paper. SOLUTION ID: 52,708
SOLUTION: CAUSE: VR1, located in the manual bypass has failed. USAGE: 2
SOLUTION: With the machine turned ON, check the voltage at CN144-3 on the main CB.
1. With 5.5x 8.5 paper inserted in the bypass approximately 3.9V DC should be measured.
2. With 8.5x11R paper inserted in the bypass approximately 1.9V DC should be measured.
3. With 11x17 paper inserted in the bypass approximately 0V DC should be measured.
If these readings are not observed replace VR1 (p/n 5040-8810).
DESCRIPTION: When scanning a job in copier, unable to scan the full job. SOLUTION ID: 73,719
SOLUTION: CAUSE: Error diffusion processing is set incorrectly. USAGE: 2
SOLUTION: Refer to software SW settings 9-4 and 9-5 Normal/Fine selection factory default is
1ED + 2ED 9-4, 9-5 both set to 0.
Note: 4ED selection uses more memory to store a job. See the 7060 service manual, page 6-4 and
6-7.
DESCRIPTION: J17-06 with the paper folded at the second feed rollers. SOLUTION ID: 89,846
SOLUTION: CAUSE: A worn actuator on the registration photosensor (PS14). USAGE: 2
SOLUTION: To set the standard data in the 36 mode, perform the following:
1. Access the 36 mode (power the machine ON while holding down on the 3 and 6 keys.
2. Press [2] Timing adjustments.
3. Press [9] Recall standard data.
4. Select All timing adjustments.
5. Press YES.
6. Press PREVIOUS SCREEN key to end this recovery mode.
7. Power the machine OFF/ON to exit the 36 mode.
DESCRIPTION: J17-6 occurring when feeding from all trays intermittently. SOLUTION ID: 83,109
SOLUTION: CAUSE: Paper feed motor (M140) has failed. Verify the operation of M140 using the 47 USAGE: 2
multimode, output code 021, press P-03-P.
DESCRIPTION: PLEASE INSERT KEY COUNTER message after installing a new main CB. SOLUTION ID: 82,702
SOLUTION: CAUSE: Poorly seated key counter interface connection (CN35-2 on the main CB), which results USAGE: 2
in the C (K) joint signal detecting an open condition.
DESCRIPTION: In 2:2 mode the second side is lighter. SOLUTION ID: 81,968
SOLUTION: CAUSE: The transfer current is too low. USAGE: 2
DESCRIPTION: The machine does not indicate ADD TONER. SOLUTION ID: 77,514
SOLUTION: CAUSE: An incorrect TLD sensor is installed. USAGE: 2
SOLUTION: Confirm that the correct TLD is installed. The part number for the correct TLD is
540088030.
DESCRIPTION: The last inch on the trail edge of the copy paper is wavy or S-shaped. SOLUTION ID: 75,776
SOLUTION: CAUSE: The upper paper feed unit intermediate conveyance clutch MC9 is binding. USAGE: 2
DESCRIPTION: Code 52-4 during copy mode, and the FM2 (optics cooling fan) is running. SOLUTION ID: 73,596
SOLUTION: CAUSE: One of the charge control springs was not connected. USAGE: 2
SOLUTION: Connect the charge control spring (p/n 25SA25110) to the charge control plate (p/n
25SA2508).
DESCRIPTION: Black copies. Test patterns in 36 mode print. SOLUTION ID: 72,754
SOLUTION: CAUSE: A failed CCD unit. USAGE: 2
DESCRIPTION: LT351, jam position 6 when duplexing. Five copies remain in the ADU. SOLUTION ID: 72,628
SOLUTION: CAUSE: A failed LT351 paper feed clutch (MC800). USAGE: 2
DESCRIPTION: Intermittent jams when feeding from Tray 3. SOLUTION ID: 72,392
SOLUTION: CAUSE: A failed Tray 3 paper feed clutch (CL2). USAGE: 2
DESCRIPTION: Part number for the DALLAS chip or NOVRAM. SOLUTION ID: 71,885
SOLUTION: NOVRAM (p/n DALLAS). USAGE: 2
Note: The models 7060 has two (2) NOVRAM positions. Ensure that this part (p/n DALLAS) is
installed in the IC21 location. The part number for the NOVRAM at the IC24 location is not yet
available.
DESCRIPTION: Can the IP303 be used with the 7060? SOLUTION ID: 71,862
SOLUTION: The IP303 can only be used with the 7065 and, possibly, future products. USAGE: 2
DESCRIPTION: Tandem copier, SUB MACHINE HAS NO RESPONSE is displayed on the operation panel SOLUTION ID: 69,549
when selecting tandem mode.
SOLUTION: CAUSE: Incorrect EPROMS were installed. USAGE: 2
SOLUTION: A Tandem Copy kit (PCUA 950792) is required. Tandem EPROMs (level 10.0) are
supplied in the kit. Konica recommends upgrading to level 13.0, which includes the latest
enhancements and supports the FS-103B. In addition Tandem EPROM's are available through the
BBS at address 7060T-13.EXE and through the Parts Distribution Center as the following part
numbers:
Main CB
C1, IC22 (p/n 7060T122-13.0)
C2, IC23 (p/n 7060T123-13.0)
Operation panel
O1, IC16 (p/n 7060T216-12.0)
O2, IC17 (p/n 7060T217-12.0)
O3, IC12 (p/n 7060T212-12.0)
O4, IC18 (p/n 7060T218-12.0)
DF310 RADF CB
IC7 (p/n DF31035-11.0)
FS103A Main CB
IC5 (p/n FS103AA7-13.0)
Updated on 2/12/99.
DESCRIPTION: FS103B, when making a single copy, the conveyance motor speeds up and continues to run SOLUTION ID: 69,332
after the copy is ejected.
SOLUTION: CAUSE: Sort mode is selected as the default output mode. USAGE: 2
SOLUTION: To change the default output mode to non sort, perform the following:
1. Power the copier OFF.
2. Enter the Key Operator Mode (power the copier ON, while holding the HELP key).
3. Touch [1. INITIAL SETTINGS] on the LCD.
4. Touch [5. OUTPUT] on the LCD.
5. Touch the sort icon, displayed on the bottom of the LCD.
6. Power the copier OFF/ON to exit the Key Operator Mode.
DESCRIPTION: Does the special EPROMs level 16.2 have all the enhancements provided in level 18.0 SOLUTION ID: 68,464
EPROMs?
SOLUTION: The special EPROMs level 16.2 are based off of the level 16.0 EPROMS and do not contain the USAGE: 2
enhancements of level 18.0 EPROMs.
DESCRIPTION: How to rotate the second side image for 8.5x14 and 11x17 paper sizes requiring image SOLUTION ID: 68,101
placement in 1:2 duplex mode for short edge binding.
SOLUTION: New EPROMS are available which provide rotation of the second side image for 8.5x14 and 11x17 USAGE: 2
paper sizes for users requiring image placement in 1:2 duplex mode for short edge binding. Install
level 16.2 EPROMs.
Note: This firmware does not rotate 8.5x11R because that paper size can be manually repositioned
in the RADF tray.
Operation panel
O1, IC16 (p/n 7060216-14.0)
O2, IC17 (p/n 7060217-13.0)
O3, IC12 (p/n 7060212-13.0)
O4, IC18 (p/n 7060218-14.0)
See [[7060/FORCE 60/7150 Technical Bulletin #22| IMAGE V:\bitmaps\cjc119.bmp SCROLL]] for
more details.
DESCRIPTION: FS103, unable to access the Input List checks using the 47 mode, input code 76. SOLUTION ID: 67,131
SOLUTION: CAUSE: If the exit tray is actuating the upper limit sensor the 47 mode, input code 76, test USAGE: 2
functions will not work.
SOLUTION: Enter the 47 mode, output code 75, P-23-P and press the Start Print button. This will
move the exit tray down, deactivating PS2 and allow the 47 Mode, input code 76, test functions to
operate. The state of PS2 can be verified at CN4-2 on the finisher CB to ground, 0V DC would
indicate it is not actuated, and the 47 mode, input code 76, test functions should work. 5V DC
would indicate it is actuated, and the 47 mode, input code 76, test functions will be locked out.
Note: There are several discrepancies in the list of the 47 mode, input code 76, function contained
in the 7060 service manual. An updated list of the test functions follows.
MULTI
MODE ITEM FUNCTION / DESCRIPTION
01 PS2 Tray Upper Limit sensor
02 PS3 Tray Lower Limit sensor
03 PS4 Finisher Entrance Passage sensor
04 PS5 Stacker Conveyance Passage sensor
05 PS6 Paper Exit sensor #1
06 PS7 Staple Paper Exit Upper Limit sensor
07 PS8 Alignment Plate Home Position sensor
08 PS9 Paper Exit Belt Home Position sensor
10 PS11 Stapler Movement Home Position sensor
11 PS12 Paper Exit Opening sensor
-- PS14 Rear Stapler Empty sensor (must be checked at CN6-A10 of the finisher CB, to
ground)
-- PS15 Rear Stapler Home Position sensor (must be checked at CN6-A11 of the finisher
CB, to ground)
-- PS16 Front Stapler Empty sensor (must be checked at CN6-B1 of the finisher CB, to
ground)
-- PS17 Front Stapler Home Position sensor (must be checked at CN6-B2 of the finisher
CB, to ground)
17 PS18 Roller Shift Home Position sensor
19 PS20 Stacker Empty sensor
20 PS21 Stapler Rotation (Vertical) Detection sensor
21 PS22 Stapler Rotation (Slanting) Detection sensor
22 MS1 Finisher Door Interlock
-- PS23 Paper Exit sensor #2 (must be checked at CN 11-2 on the finisher CB, to ground)
SOLUTION: Reseat CN124, which is a black connector located on the left side of the M4 mounting
bracket assembly just above the developer suction fan (FM30).
DESCRIPTION: Errors printing .pdf (Adobe Acrobat* files). SOLUTION ID: 63,890
SOLUTION: In the print dialog window select PostScript* level 1. USAGE: 2
DESCRIPTION: What is the speed of the machine when sending a print job? SOLUTION ID: 63,643
SOLUTION: The speed of the machine depends on the modes selected, the amount of data sent, paper size, USAGE: 2
the size of the print job and the resolution that the job is being processed at.
Copyright 2002 , Konica Business Technologies, Inc. November 2002
66
7060
DESCRIPTION: FS103B, are there any limitations when the FS103B is configured with the 7060? SOLUTION ID: 63,612
SOLUTION: The FS103B is the only finisher available for the 7060. FS103B provides document printing (face USAGE: 2
up) and page printing (face down) in simplex mode only. Finishing is not available when page
printing. The FS103B supports 3 position stapling in document print mode only.
DESCRIPTION: Unable to adjust the grid voltage to specification. SOLUTION ID: 62,823
SOLUTION: CAUSE: The charging fixed spring (front) is not contacting the HV(1) output prong. USAGE: 2
CAUSE: The originals are not stopping at the correct location because the original stop position is
out of adjustment.
DESCRIPTION: If the machine is powered OFF after the job starts to print, does the memory clear? SOLUTION ID: 62,050
SOLUTION: If the machine is powered OFF after the print job starts, everything in memory is erased. USAGE: 2
DESCRIPTION: Mixed originals not printing on correct size paper. SOLUTION ID: 61,674
SOLUTION: The 7060 can print mixed originals provided stapling or duplex features are not selected and USAGE: 2
Autoselect is selected for the paper source. When printing to a 7060 with mixed originals, in the 25
mode, software switch 14-3 MUST be set to a 1. A mixed original print job is a print job that
consists of multiple page sizes within one print job. If switch 14-3 is not set to a 1, all pages in the
print job will most likely print out on one page size. The default setting for this switch is 0. This
issue is associated with level 16 EPROMs.
Note: Mixed original mode cannot be selected within the print driver. The Mixed Original feature
will be used automatically by the printer when multiple page selections are made within a single
document.
DESCRIPTION: DF310, unable to properly copy mixed originals. Only one paper size is copied. SOLUTION ID: 60,658
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 2
SOLUTION: To enable the Mixed Original mode, perform for the following:
1. Press the APPLICATION button. It is located to the right of the touchscreen.
2. A variety of application functions are displayed on the touchscreen. Press Mixed Original.
3. Press OK.
4. Insert a copy job in the RADF original tray and press START/PRINT.
SOLUTION: The PM start date is automatically reset to the current date when the PM count is reset. USAGE: 2
To perform a PM count reset, perform the following:
1. Access the 25 mode (power ON the machine while pressing the 2 and 5 keys simultaneously).
2. Select item 3 (PM count/cycle).
3. Select 1 (PM count reset).
4. Select YES.
5. Power the machine OFF/ON to exit the 25 mode.
DESCRIPTION: Displays metric paper sizes when feeding from the document feeder. SOLUTION ID: 59,194
SOLUTION: CAUSE: The destination switchover is set to Japan or Europe. USAGE: 2
DESCRIPTION: If the printer is in low power mode, is it able to print when a job is sent? SOLUTION ID: 57,482
SOLUTION: The printer will "awaken" from the low power condition when a print job is received. USAGE: 2
DESCRIPTION: Ordered a 7060 second feed clutch and received a 7050 second feed clutch p/n 25SA82010. SOLUTION ID: 56,158
SOLUTION: CAUSE: The 7060 second feed clutch has been changed to the 7050 second feed clutch. USAGE: 2
DESCRIPTION: Cannot select the staple mode when the bypass tray is used. SOLUTION ID: 55,350
SOLUTION: The bypass tray is designed for special paper (i.e. thick paper, transparencies, labels, etc.) that is USAGE: 2
unable to be loaded in one of the normal trays. The stapler is unable to staple these types of
special papers without risk of damage. As a result the stapler function is automatically disabled
when the bypass tray is selected.
DESCRIPTION: Are there problems printing out high resolution UPC (bar codes)? SOLUTION ID: 54,346
SOLUTION: There is no documentation verifying problems printing high resolution UPC. The application USAGE: 2
requires testing. Konica is not equipped with a bar code reader. Request the specific application
be tested at the branch/dealership.
DESCRIPTION: The printer is not initializing. The touchscreen and quantity displays are blank. SOLUTION ID: 54,228
SOLUTION: CAUSE: The 7060 was switched OFF/ON while the IP302 print controller is ON. USAGE: 2
SOLUTION: For proper reboot, switch OFF both the 7060 and the IP302. With the PC powered
up, switch the IP302 back ON, then the 7060.
DESCRIPTION: LCT added, but cannot choose it. SOLUTION ID: 54,135
SOLUTION: Download the new 1.3.6 driver from the web site. USAGE: 2
DESCRIPTION: Trail edge is being cut off when copying from the platen or ADF. SOLUTION ID: 53,750
SOLUTION: CAUSE: Customer is attempting edge to edge copying. USAGE: 2
SOLUTION: Advised customer that the printer does not support edge to edge copying.
DESCRIPTION: Erratic operation after installing level 13 EPROMs. SOLUTION ID: 53,662
SOLUTION: CAUSE: Faulty EPROMS. USAGE: 2
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: Are 7060 and 7050 upper fuser rollers interchangeable? SOLUTION ID: 53,120
SOLUTION: The rollers are not interchangeable. The 7050 upper fuser roller is p/n 25SA53070, the 7060 upper USAGE: 2
fuser roller is p/n 55FA53191.
DESCRIPTION: Does the developer count get reset when the PM counter is reset? SOLUTION ID: 52,945
SOLUTION: No, the developer count is reset when the L-detection adjustment is done. USAGE: 2
DESCRIPTION: Prints are enlarged when printing through Windows* NT workstation using the PostScript* SOLUTION ID: 52,924
driver.
SOLUTION: CAUSE: Scaling setting in the Windows NT PostScript driver is not set to 100%. USAGE: 2
SOLUTION: Replace the metal section of the jam removal door to solve the skewing problem,
DESCRIPTION: The fuser shaft roller holder does not fit the release lever. Heat insulating sleeves have SOLUTION ID: 52,335
been abolished.
SOLUTION: CAUSE: The first 20 machines manufactured contained two heat insulating sleeves. These were USAGE: 2
eliminated which necessitated other parts changes.
SOLUTION: The affected machines are s/n 55FE00001 through 55FE00020. These 20 machines
have the heat sleeves (p/n 55FA53120) installed in the fuser units. If the sleeves fail, the following
parts are required:
Fixing roller shaft holder-originally identified as (p/n 55FA75010) has been updated to:
(p/n 25BA76030) quantity of 2.
Release lever/Front-originally identified as (p/n 55FA53050), has been updated to:
(p/n 55FA53051) quantity of 1.
Release lever/Rear-originally identified as (p/n 55FA53060), has been updated to:
(p/n 55FA53061) quantity of 1.
Note: The fixing ring (p/n 00Z680203) has been abolished on the new style fuser units.
DESCRIPTION: Can machine be set to use thick paper mode through Tray 3? SOLUTION ID: 52,130
SOLUTION: The programming associated with this type of change would be extensive and defeat the purpose USAGE: 2
of thick paper mode as well as require hardware redesign.
DESCRIPTION: Unable to use very high mode with the document feeder. SOLUTION ID: 51,829
SOLUTION: CAUSE: Product limitation. The document feeder is not available in the very high mode. USAGE: 2
SOLUTION: Very high mode can only be used in the platen mode.
Note: The information in 7060 user's manual page 6-34 is incorrect.
A user's guide correction request has been made as of 2/16/98.
DESCRIPTION: How to enlarge 2 sided 8.5x11R originals to 11x17. SOLUTION ID: 51,526
SOLUTION: To enlarge 2 sided 8.5x11R originals to 11x17, perform the following: USAGE: 2
Select RADF AMS and verify same on LCD.
DESCRIPTION: Will image rotation work with 11x17 paper? SOLUTION ID: 51,522
SOLUTION: No. Image rotation will only function with copy paper sizes 8.5x11, 8.5x11R and 5.5x8.5. USAGE: 2
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: The paper feeds too far into the ADU. SOLUTION ID: 50,676
SOLUTION: CAUSE: The ADU paper exit photosensor (PS154) actuator is sticking or binding. USAGE: 2
SOLUTION: Check the photosensor for a burr on the actuator or a problem with the return spring
of the actuator. Repair or replace as necessary.
DESCRIPTION: How to enable the key click sound (audible beep when information is keyed into operation SOLUTION ID: 50,247
panel).
SOLUTION: To enable the key click or beep sound when the key pad is touch, perform the following: USAGE: 2
1. Enter the key operator mode by holding the HELP key and pushing the main switch ON.
2. Touch item #9 Memory Switches.
3. Use the UP/DOWN arrows to select memory switch #17 Key Click.
4. Select ON or OFF, select previous screen, power machine OFF, then back ON.
DESCRIPTION: How to adjust the front-to-rear zoning for each feed tray. SOLUTION ID: 70,569
SOLUTION: To adjust the front-to-rear zoning, perform the following: USAGE: 2
1. Access the 36 mode (power OFF the copier, hold 3 and 6 and power ON the copier).
2. Select 2. Timing Adjustment
3. Select 2. Centering Adjustment
4. Press the Next adjustment key and select the paper feed tray that is to be adjusted.
5. Enter a value from the numeric keypad, then touch the Set key. The input range is -32 to 32
with 00 the starting point.
Note: 1 step = 1 pixel.
DESCRIPTION: J34-04 when copying dark or black originals in the 1:2 or 2:2 mode only. SOLUTION ID: 136,217
SOLUTION: CAUSE: Improper sensitivity reaction to dark originals by the reverse point sensor (PS301), which USAGE: 1
is located in the fusing unit and detects paper passage during entry into the reversal unit.
SOLUTION: Clean or replace the reverse point sensor (p/n 070085510) as necessary.
SPECIAL NOTE: Solution provided by Ish Prieto, TML Enterprises, Inc.
DESCRIPTION: Ratcheting gear noise from the upper and lower paper feed units. SOLUTION ID: 136,077
SOLUTION: CAUSE: Friction between the new style LCT main drive shaft and drive shaft holder causes the USAGE: 1
new style LCT drive shaft outer diameter to decrease and the drive shaft holder inner diameter to
increase, which results in poor gear alignment and produces a ratcheting gear noise from the upper
or lower paper feed unit.
SOLUTION: Clean and lubricate the new style LCT main drive shaft and drive shaft holder.
Replace the new style LCT main drive shaft (p/n 55FA18052) and drive shaft holder (p/n
55FA75020) as necessary.
SPECIAL NOTE: Solution provided by Bill Brady, X-Tech Laser Printing Inc.
DESCRIPTION: 1:2 and 2:2 can not be selected (grayed out) when using the bypass tray. SOLUTION ID: 135,687
SOLUTION: CAUSE: The bypass tray is not compatible with the ADU. USAGE: 1
SOLUTION: Do not attempt to use the 1:2 or 2:2 mode with the bypass tray.
DESCRIPTION: Toner hopper positioning latch, which interfaces with the positioning catch, is broken off SOLUTION ID: 135,509
the toner hopper.
SOLUTION: CAUSE: Operators are not properly aligning the toner hopper positioning latch with the positioning USAGE: 1
catch prior to pushing the toner hopper into position.
SOLUTION: Install the toner hopper latch repair kit (p/n U181-2010) onto the toner hopper. Refer
to [[Technical Bulletin #48| URL http://techweb.konicabt.com/tpm/media/7060_toner_mod.pdf]] for
further details and installation instructions.
Note: To view the PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded
for free from the Adobe* Web site at: [[http://www.adobe.com/products/acrobat/readstep2.html|
URL http://www.adobe.com/products/acrobat/readstep2.html]]
DESCRIPTION: Copies are reduced in the lead-to-trail direction. SOLUTION ID: 135,449
SOLUTION: CAUSE: Binding lower fuser roller bearings, causing the main motor (M1) rotation to slow slightly. USAGE: 1
DESCRIPTION: F52-01 displayed after replacing the DCPS. SOLUTION ID: 135,395
SOLUTION: CAUSE: CN99 is not connected on the DCPS. USAGE: 1
DESCRIPTION: With ECM enabled, ENTER ECM PASSWORD message is displayed immediately after SOLUTION ID: 134,469
completing each copy job. The password must be entered before each new job is required.
SOLUTION: CAUSE: Firmware bug. USAGE: 1
SOLUTION: Upgrade firmware to version level 21.8, and enter the desired Auto Reset Timer in the
Key Op mode. To enter the desired Auto Reset Timer, perform the following:
1. Access the key op mode (power the copier OFF/ON, while pressing the help button).
2. Select [9. Memory Switch].
3. No. 1 Auto Reset Timer will be displayed.
4. Press [Change Setting Contents], to select the desired Auto Reset Timer.
5. Press [Previous Screen] to set the value.
6. Power the copier OFF/ON.
Note: This version can be down loaded from the [[FTP EPROM site| URL
ftp://eproms:epromuser@ftp.konicabt.com/copyhigh/7060-21I.EXE]]. There is also [[PDF file| URL
ftp://eproms:epromuser@ftp.konicabt.com/copyhigh/7060-21I.pdf]] that details the changes in the
EPROMs.
DESCRIPTION: Varying magnification in the lead-to-trail direction, after drum replacement. SOLUTION ID: 133,094
SOLUTION: CAUSE: A Katun* or non-Konica drum was installed. USAGE: 1
SOLUTION: To check the DCPS, reset the fuser code and observe the fuser lamps during and
after warm-up. If the lamps stay on, the power supply failed. Replace the DCPS (p/n 55FA84510).
DESCRIPTION: Letter size mixed original print jobs will not double side staple correctly when using the SOLUTION ID: 129,627
PCL* driver.
SOLUTION: CAUSE: IP304 system software requires updating. USAGE: 1
SOLUTION: Install minimum version 5.1.2 system software on the IP304. The latest version
system software is available on the Konica FTP site.
2. FM22 (E-RDH cooling fan) does not turn ON, due to a loss of 24V DC to the DCPS1 at CN2-2.
Check for 24V DC at CN2-2 on the DCPS1. To check for voltage on the DCPS1, perform the
following:
a. Access the 47 mode (power the copier OFF/ON while pressing the 4 and 7 keys
simultaneously).
b. Locate CN2-2 on the DCPS1 in the upper middle section of the DCPS1.
c. Set the multimeter to 200V DC range.
d. Place the black lead to frame ground.
e. Place the red lead on CN2-2, and check for a reading of 24V DC.
f. If there is no voltage present, power the copier OFF.
g. Remove CN2 from the DCPS1.
h. Place the black meter lead to frame ground.
i. Place the red meter lead on CN2-2 and check for 24V DC.
j. If there is no voltage present replace the DCPS1 (p/n 55FA84510).
Note: Before replacing the DCPS1, check for any pinched wires going from FM22 to the DCPS1.
SOLUTION: Reseat all the connectors at the image processing board and the MCB. If the problem
still exists, replace the image processing board (p/n 55NA-9500)
DESCRIPTION: Change in the paper feed open/close door (p/n 25SA40611). SOLUTION ID: 128,507
SOLUTION: CAUSE: The paper feed open/close door has been changed and additional parts are required to USAGE: 1
properly replace it. The modified door (p/n 25SA40612) is shipped when ordering the paper feed
open/close door (p/n 25SA40611).
SOLUTION: When the open/close door is being replaced, the following additional parts are
required:
QTY DESCRIPTION
DESCRIPTION: J30-1 when feeding from Tray 1 only. SOLUTION ID: 127,543
SOLUTION: CAUSE: Worn paper feed oscillate roller assembly. USAGE: 1
DESCRIPTION: How to enable the 7060/IP302 printing system to pull from multiple input trays within a print SOLUTION ID: 125,926
job.
SOLUTION: To enable the 7060 printing system to pull from multiple input trays within a print job, software USAGE: 1
switch settings 14-3 and 14-4 must be turned on. To do this, perform the following:
1. Access the 25 mode on the main body of the 7060 by powering OFF the printer using the main
power switch on the top left hand side of the machine. Power the machine back on while holding
down the 2 and 5 keys on the key pad simultaneously. Continue to hold down the 2 and 5 keys
until a menu appears on the operation panel.
2. Select option 1 software switch settings.
3. Using the arrow keys on the LCD display, scroll until software switch 14-3 is displayed. Press
the ON button that is displayed on the right hand side of the LCD display.
4. Using the arrow keys on the LCD display scroll until software switch 14-4 is displayed. Press
the ON button that is displayed on the right hand side of the LCD display.
5. Power the machine OFF/ON to resume normal operation.
DESCRIPTION: No power to the machine after servicing the fuser. Leakage breaker may be open. SOLUTION ID: 125,856
SOLUTION: CAUSE: There is a possibility that after replacing the fuser rollers or the fuser lamps, TH1 AC USAGE: 1
leads may break due to a deteriorated plastic housing. This in turn may cause the AC wiring to
short to frame ground.
SOLUTION: Periodically inspect the plastic coated housing for TH1 and replace as needed (p/n
540088420). Additionally, take extra care after replacing fuser rollers and or fuser lamps and
inspect the wiring and plastic housing of TH1 thoroughly.
SOLUTION: Perform the optics stop position automatic adjustment by performing the following:
1. Power the copier OFF.
2. Access 47 mode (hold down the 4 and 7 keys while powering the copier ON), output code 031,
press Start/Print.
3. Power machine OFF/ON and run a copy after warm up to verify operation.
DESCRIPTION: FRONT DOOR IS OPEN PLEASE CLOSE message at power up. The door is closed. SOLUTION ID: 124,305
SOLUTION: CAUSE: The LCT feed motor (M140) has failed, causing the 24V DC and 40V DC output voltages USAGE: 1
from the DCPS to become grounded.
SOLUTION: To check the charge corona unit, install electrical tape on top of the front and rear
charge corona end caps. Make copies and check for developer spew. If developer spew is
DESCRIPTION: LT351, J51-02 occurs during copy mode. SOLUTION ID: 124,174
SOLUTION: CAUSE: The connector for the LT351 to the main body has a connector pin backed out and/or USAGE: 1
deformed.
SOLUTION: Remove the LT351 connector from the main body (located at the rear of the main
body on the lower left side when standing at the rear of the machine) and check for a loose or
deformed pin.
DESCRIPTION: How to run the conveyance belt on the DF310 in 47 mode. SOLUTION ID: 121,884
SOLUTION: To run the conveyance belt on the DF310 in 47 mode, perform the following. USAGE: 1
1. Turn the machine OFF.
2. Enter the 47 mode (turn the machine ON, while pressing the 4 and 7 keys).
3. To run the belt, use the 47 multimode, output code 65, press P-03-P. Press Start
4. To run the belt in the reverse direction, use the 47 multimode, output code 65, press P-04-P.
Press Start.
5. Power the machine OFF/ON to exit the 47 mode.
DESCRIPTION: F51-9 after replacing the main CB. SOLUTION ID: 121,402
SOLUTION: CAUSE: Poorly seated optic sensor harness (CN9) on the main CB, resulting in loss of SGND to USAGE: 1
the optics ADF-EE sensor (PS2), optics shading sensor (PS3), paper feed restart sensor (PS4),
optics return sensor (PS5), and optics timing sensor (PS7).
SOLUTION: To check the optic sensor harness connection, perform the following:
1. Power the copier OFF.
2. Remove CN9 from the main CB.
3. Ensure that all pins for CN9 on the main CB are straight and properly aligned especially the
lower right pin (CN9-A1).
4. Inspect CN9 on the wiring harness; ensure that all the wires are properly attached to the
connector.
5. Reseat CN9 to the main CB.
SOLUTION: Replace the transfer/separator corona (p/n 55FA-2601) to resolve the problem.
Note: F91 is not a programmed failure code.
SOLUTION: Ensure that the electrode release lever (p/n 55FA45140) is properly installed with the
end on top of the conveyance guide plate (p/n 55FA45190). The electrode release lever is green
and labeled as number one.
DESCRIPTION: J16 occurs with the paper folded at the drum. SOLUTION ID: 117,681
SOLUTION: CAUSE: The ON/OFF timing of the separation claws were not set to recommended specifications. USAGE: 1
SOLUTION: To set the separation claw ON/OFF timing perform the following:
1. Access the 25 mode (power the machine ON while holding down on the 2 and 5 keys).
2. Press 1 for software switch setting.
3. Using the up/down arrows perform the following
4. Separation claw ON setting;
6-3 6-2 6-1 6-0
0 1 0 0
5. Separation OFF setting;
6-7 6-6 6-5 6-4
1 0 0 0
6. Power the machine OFF/ON to exit the 25 mode.
DESCRIPTION: 2:2 and 2:1 modes are unavailable (grayed out). SOLUTION ID: 114,846
SOLUTION: CAUSE: The ADU has been disabled (25 mode software switch 13-5 is set to a 1 (ON)). USAGE: 1
DESCRIPTION: Unable to access the 25, 36, or 47 diagnostic modes. SOLUTION ID: 114,535
SOLUTION: CAUSE: One of the operation panel keys is stuck in the actuated position, locking out all input to USAGE: 1
the main CB from other keys on the operation panel.
SOLUTION: Inspect all keys on the operation panel and ensure that they operate properly. Repair
the key that is not allowing proper operation. Replace the operation unit (p/n 55FE-7000) as
necessary.
DESCRIPTION: Wavy distortion near the center of the copy. SOLUTION ID: 112,278
SOLUTION: CAUSE: A failed T/S corona or incorrectly set currents. USAGE: 1
SOLUTION: Renew/replace the T/S corona unit (p/n 55FA-2601) and confirm the corona currents.
The corona currents are set at the factory. To view the initial and current set values, perform the
following:
1. Turn the machine OFF.
2. Enter the 47 mode, (turn the machine ON, while pressing the 4 and 7 keys), input code 94,
press the Start Print button.
3. The values will now be displayed.
4. Power the machine OFF/ON to exit the 25 mode.
Note: If the main CB is changed, the NOVRAMs must be exchanged to maintain the memory.
SOLUTION: Re-install L1 and ensure that it is making contact with the lamp terminals.
Notes:
1. Be sure that the power cord has been unplugged from the power outlet.
2. Do not touch the L1 with bare hands.
3. Be sure to install L1 with the maker's mark facing the front side of the main body and the nipple
facing the paper feed side.
DESCRIPTION: How to check the amount of SIMMs memory installed. SOLUTION ID: 106,589
SOLUTION: To check the amount of SIMMs memory installed, perform the following: USAGE: 1
1. Access the 47 mode (power the copier ON while pressing the 4 and 7 keys), output code 197.
2. The amount of installed memory will be displayed.
3. Power the copier OFF/ON to exit the 47 mode.
DESCRIPTION: Delay in copy process after the Start button is pressed. SOLUTION ID: 100,248
SOLUTION: CAUSE: The polygon mirror motor idle speed is set too slow. The motor has to reach full speed USAGE: 1
before the copy process begins.
SOLUTION: To adjust the idle speed of the polygon mirror, perform the following:
1. Access the 25 mode (while holding down on the 2 and 5 keys, power the machine ON).
2. Press [1: Software Switch Setting] on the touchscreen.
3. Use the up/down arrows to increment to software switches 5-3, 5-4, and 5-5.
4. Use the following chart to change the setting:
5-5 5-4 5-3 Mode
0 0 0 No Rotation
0 0 1 14000rpm
0 1 0 11024rpm
0 1 1 8000rpm
1 0 0 Stop
5. Press the Previous Screen button on the touchscreen to return to the memory setting mode.
6. Power the machine OFF/ON to exit the 25 mode.
Note: No Rotation will not slow down the mirror motor at idle and will not produce any delay (this
setting might emit a slight high-pitched noise at idle). Stop will produce the longest delay (without
any high-pitched noise at idle).
DESCRIPTION: FS103B, PS23 (exit detect 2) not listed in the 7060 Parts Catalog (June 1999). SOLUTION ID: 100,233
SOLUTION: CAUSE: Incorrect documentation. USAGE: 1
SOLUTION: The Parts Department is currently in the process of locating a part number for PS23.
DESCRIPTION: DF310, PLEASE LOAD 8.5x11 PAPER IN ANY TRAY OTHER THAN BYPASS message when SOLUTION ID: 100,030
running copies from the DF310.
SOLUTION: CAUSE: ATS/APS was disabled for all 8.5x11 paper trays. USAGE: 1
SOLUTION: To enable ATS/APS for at least one 8.5x11 paper tray, perform the following:
1. Access the Key Operator Mode (while pressing the HELP key, power the machine ON). If
required, enter a 4-digit key operator password and press OK.
2. Press [9, Memory Switch].
3. Press the up/down arrows to select a desired item which is displayed on the upper line of the
message bar.
4. Switch numbers 9-13 allow trays 1-5, respectively, to be enabled/disabled for ATS/APS.
5. Press the Change Setting Contents key to select a specific setting of that item which is
displayed on the lower line of the message bar.
6. Press PREVIOUS SCREEN.
7. Power the machine OFF/ON to exit the Key Operator Mode.
DESCRIPTION: Can the fixing temperature be changed by the end user? SOLUTION ID: 99,102
SOLUTION: By selecting the Thick Paper Mode the end user can raise the fixing temperature. No other USAGE: 1
temperature adjustments are available for the end user.
SOLUTION: Reinstall the actuator for PS30 and verify proper operation.
DESCRIPTION: FS103A, the pin count of the finisher CB EPROM does not match the socket of the finisher SOLUTION ID: 98,028
CB.
SOLUTION: CAUSE: Although, the socket on the finisher CB (p/n 122H-9010) has 32 pins, the proper EPROM USAGE: 1
for the FS103A finisher CB (p/n 122H-9510) has only 28 pins.
SOLUTION: Install the EPROM with pin number 1 located at the top of the socket toward the
paper exit side of the finisher. The two upper and lower pin openings on the paper entrance side of
the socket will be empty.
DESCRIPTION: How to disable the display of the cancel printing message after the Stop button is pressed. SOLUTION ID: 96,311
SOLUTION: This feature can not be disabled. USAGE: 1
DESCRIPTION: J11 from tray 1 (8.5x14 and 11x17 papers only). SOLUTION ID: 96,541
SOLUTION: CAUSE: PFU conveyance clutches (MC2 and MC1) and intermediate conveyance rollers are worn USAGE: 1
and slipping.
SOLUTION: Replace MC1 and MC2 (p/n 55FA82040), the 4 upper intermediate feed rollers (p/n
25SA-4851) and the lower intermediate roller (p/n 55FA40490) as needed.
DESCRIPTION: Are the transfer and separation blocks available individually? SOLUTION ID: 96,478
SOLUTION: The complete T/S corona assembly (p/n 55FA-2601) must be replaced as an unit. USAGE: 1
DESCRIPTION: Jamming at the 1500 tray conveyance section (conveyance section above Tray 3). SOLUTION ID: 66,332
SOLUTION: CAUSE: As paper feeds across the mylar paper regulation sheet in the 1500 tray conveyance USAGE: 1
section, static electricity can be generated, causing paper to jam.
SOLUTION: Carefully remove the paper regulation sheet (p/n 55FA5931). Take care removing the
paper regulation sheet to ensure no adhesive tape remains on the paper guide plate. If any
adhesive does remain on the paper guide plate, use alcohol or acetone to remove it.
Note: For machines in which A4R size paper is frequently loaded in tray 4, please remove the
conveyance pressure spring/2 (p/n 25SA4091).
DESCRIPTION: When the Auto Reset button is pressed, Non-Image Erase is disabled. SOLUTION ID: 60,847
SOLUTION: CAUSE: Auto Reset key function is not set to Full Auto. USAGE: 1
SOLUTION: To program Auto Reset key function, perform the following steps:
1. Power the machine OFF.
2. Access the Key Operator Mode (press and hold the Help key while powering the machine ON).
3. Select [9] Memory switch.
4. Select No.2: AUTO/RESET key function.
5. Press Change Settings Content.
6. Select Full Auto.
7. Power the machine OFF/ON to exit the Key Operator Mode.
SOLUTION: The clutch shaft (B) (p/n 55FA50811) and the ADU drive clutch (p/n 55FA82210) have
been changed to prevent grease from entering the clutch.
Note: The new style clutch shaft (B) can be used with the new or old style ADU drive clutch. The
new style clutch should be used only with the new style clutch shaft (B).
See [[7060 Parts Information Bulletin #92| IMAGE V:\bitmaps\CJC089.bmp SCROLL]] for more
information.
DESCRIPTION: Are the separator claws on a 7060 compatible with the 7050? SOLUTION ID: 52,818
SOLUTION: No, the 7060 separator claws are not compatible with the 7050. USAGE: 1
DESCRIPTION: How to program any LCT for 8.5x14 paper. SOLUTION ID: 52,534
SOLUTION: Trays 3 (1000 sheet), 4 (1500 sheet), and 5 (LCT) cannot be programmed to use legal size paper. USAGE: 1
DESCRIPTION: Universal tray lifts when it is pulled out to load paper. SOLUTION ID: 50,755
SOLUTION: CAUSE: A faulty size detect board was giving the indication that the cassette was inserted which USAGE: 1
in turn allow drive to the paper lift motor.
SOLUTION: Ensure that the detection switches are operating properly and not bound up. Replace
the paper size detection board as necessary.
DESCRIPTION: Tandem copier, part number for the wiring cable, which is attached to CN402 on the main SOLUTION ID: 77,917
CB and CN463 on the image I/F board.
SOLUTION: To obtain the wiring cable 5, which is attached to CN402 on the main CB and CN463 on the image USAGE: 1
I/F board order p/n 123P9015.
DESCRIPTION: Is there a fusing unit repair kit for the shaft to the fixing idler gear (p/n 25SA77250)? SOLUTION ID: 90,632
SOLUTION: There is no kit to repair the shaft to fixing idler gear (p/n 25SA77250). Replacement of the Fixing USAGE: 1
main frame assembly (p/n 55FA-5310) will be required if the fixing idler gear shaft is excessively
worn. To prevent failure of the shaft on the fixing idler gear, ensure the shaft is lubricated at time of
PM.
DESCRIPTION: FS103A, sort and non-sort copies are exited to the sub-tray. However, stapled sets are SOLUTION ID: 89,785
exited to the shift tray.
SOLUTION: CAUSE: The FS103 sub-tray has been programmed for production, which causes all copies other USAGE: 1
than stapled sets to be exited to the sub-tray.
SOLUTION: To program the finisher to exit sort and non-sort mode copies to the shift tray, perform
the following:
1. Power the copier OFF.
2. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys).
3. Touch [1. Software switch setting] on the touchscreen.
4. Select software dipswitch #2 using the left up/down arrow on the touchscreen.
5. Touch [OFF] on the touchscreen, 2-0 : 0 should now be displayed in the dark band at the top of
the touchscreen.
6. Select bit #1 using the middle up arrow on the touchscreen.
7. Touch [OFF] on the touchscreen, 2-1 : 0 should now be displayed in the dark band at the top of
the touchscreen.
8. Power the copier OFF/ON to exit the 25 mode.
DESCRIPTION: What adjustments need to be done after the write unit is replaced? SOLUTION ID: 89,570
SOLUTION: The following 36 mode adjustments must be performed after the write unit is replaced: USAGE: 1
1. The centering adjustment.
2. The gradation adjustment.
3. The laser side pitch offset.
DESCRIPTION: When feeding 8.5x14 originals through the ADF with legal paper in the universal tray, an SOLUTION ID: 87,147
error message indicates to load 8.5x14 paper in any tray but bypass.
SOLUTION: CAUSE: Tray 1 ATS/APS is disabled. USAGE: 1
DESCRIPTION: Should all the EPROMs be replaced as a set? SOLUTION ID: 85,767
SOLUTION: When replacing EPROMs, they should be done as a complete set. USAGE: 1
SOLUTION: There is no set adjustment for the Separation DC. However it can be changed, and
should only be performed as a last resort item. To adjust the Separation DC, perform the following:
1. Access the 36 mode (power the machine ON while down on the 3 and 6 keys).
2. Press [1] High voltage auto adjustment.
3. [HIGH VOLTAGE ADJUSTMENT (charging) SCREEN]
Touch the [Next adjustment] key until Separation DC appears in the message display box.
4. HV adjustment (separation DC) appears and a number is also on the screen.
5. Using the numeric keypad add 10 to the number that is in the screen and touch the [set] key.
DESCRIPTION: A thin black line on the trail edge of the copies SOLUTION ID: 84,166
SOLUTION: CAUSE: The standard data was not set in the 36 mode. USAGE: 1
SOLUTION: To set the standard data in the 36 mode, perform the following:
1. Access the 36 mode (power the machine ON while holding down on the 3 and 6 keys.
2. Press [2] Timing adjustments.
3. Press [9] Recall standard data.
4. Select All timing adjustments.
5. Press YES.
6. Press PREVIOUS SCREEN key to end this recovery mode.
7. Power the machine OFF/ON to exit the 36 mode.
DESCRIPTION: After loading Tray 3, it will not rise when any key is pressed. SOLUTION ID: 82,375
SOLUTION: CAUSE: A dirty LCT upper limit sensor (PS142). USAGE: 1
SOLUTION: Clean PS142. The signal from PS142 can be checked at CN120-B6 on the main CB.
DESCRIPTION: The second side copy is upside down when duplexing (1:2 mode) A4R originals onto SOLUTION ID: 82,159
8.5x11R paper.
SOLUTION: This is normal operation when A4R originals are duplexed in the 1:2 mode. USAGE: 1
To correctly duplex A4R originals, perform the following:
1. Insert originals, in the RADF original tray, in the A4 direction (portrait).
2. Select 1:2 duplex mode.
3. Set Vertical Magnification to 0.95%.
4. Set Horizontal Magnification to 1.00%.
5. Select an 8.5x11 paper tray.
6. Save these settings in Job Memory.
DESCRIPTION: With APS/AMS and auto rotation selected, paper is not selected from the bypass tray. SOLUTION ID: 81,903
SOLUTION: CAUSE: This is normal operation. The bypass tray is not included as part of the APS/AMS loop, USAGE: 1
even though the machine detects the paper size in the bypass.
SOLUTION: The bypass tray is designed for feeding special paper (i.e., thick paper,
transparencies, labels, etc.). Do not expect it to function as a regular paper tray.
DESCRIPTION: LT351, Tray 5 is grayed out after installation. SOLUTION ID: 80,975
SOLUTION: CAUSE: Tray 5 was isolated via 25 mode dipswitch settings. USAGE: 1
SOLUTION: Refer to revised 25 mode in the 7060 Service Manual page 6-5.
To program Tray 5 selection, perform the following:
1. Power OFF the main switch, turn the main switch back on while holding down 2 and 5 of the
copy quantity setting buttons.
2. 25 Mode Screen will appear. This is the 25 mode where the normal copy operation becomes
unavailable.
3. Select 1 Software Switch Settings.
4. Select DIP switch number. Use the left up arrow key, to 13.
5. Select bit number of the switch with the far right up arrow key to 4.
6. Select ON(=1) or OFF(=0), to enable Tray 5 select 0.
7. Software Switch set mode should appear as the following: 13 - 4 : 0 00
Note: Normal default is 0 from factory. To isolate other trays select dip switch as follows:
13 - 0 = 0 or 1 Tray 1
13 - 1 = 0 or 1 Tray 2
13 - 2 = 0 or 1 Tray 3
13 - 3 = 0 or 1 Tray 4
13 - 4 = 0 or 1 Tray 5
13 - 5 = 0 or 1 ADU as provisional measure.
DESCRIPTION: A thin black line appears on the trail edge. SOLUTION ID: 80,725
SOLUTION: CAUSE: Standard Data Settings in the 36 mode are incorrect. USAGE: 1
SOLUTION: To reset the Standard Data Settings in the 36 mode, perform the following:
1. Access the 36 mode (power the machine OFF, then, while holding down on the 3 and 6 keys,
power the machine ON).
DESCRIPTION: Can the 4 second delay, from when the last copy exits the finisher and when the READY TO SOLUTION ID: 80,258
COPY message reappears, be changed?
SOLUTION: This is normal operation for the 7060 copier and cannot be changed. USAGE: 1
DESCRIPTION: FS103B, copies exit to upper tray in non-sort mode. SOLUTION ID: 80,011
SOLUTION: CAUSE: Software dipswitch setting for "Exit to subtray in non-sort" is set to ON. USAGE: 1
SOLUTION: To disable the setting for "Exit to subtray in non-sort", perform the following:
1. Access the 25 mode (power the machine ON while holding down the 2 and 5 keys).
2. Select #1: Software switch setting.
3. Select software dipswitch #14 using the left up/down arrow.
4. Select bit number 1 of the switch using the right up/down arrow.
5. Select OFF (=0) using the ON/OFF selections.
6. Press PREVIOUS SCREEN to end setting.
7. Power the machine OFF/ON to exit the 25 mode.
SOLUTION: A jam detection mechanism has been added to the fixing unit that allows PS25 (paper
exit photo sensor) to detect accordion jams. This mechanism has been added to production
machines beginning with the serial numbers listed below:
7060 s/n 55FE03390
Force 60 s/n 55ME00341
The new parts, or the new-style fusing unit (p/n 55FE-5301), can be obtained from the Parts
Distribution Center using standard ordering procedures. The following parts are necessary to
modify earlier models:
Paper exit plate (B) (p/n 55NA53012)
Fixing paper exit plate (lower) (p/n 25SA53054)
Spacer (p/n 55NA53021)
Jam detect spring (p/n 55NA53070)
Jam detect plate caulking (p/n 55NA-5330)
Note: A Technical Bulletin will be released soon detailing the changes.
DESCRIPTION: Does the main body display the finisher ROM version? SOLUTION ID: 79,279
SOLUTION: The main body does not display the finisher ROM version, but will display the main CB, operation, USAGE: 1
image process and RADF ROMs. To display the ROMs, perform the following:
1. Enter the 25 mode, (turn the machine ON, while pressing the 2 and 5 keys).
2. Select 9: Indication of ROM Version. This display is defined as follows:
C = Main CB
O1 = Operation 1, O2 = Operation 2, O3 = Operation 3, O4 = Operation 4
I = Image process board 1, ("I" has two identical EPROMS and only lists one).
F = Feeder (RADF)
3. Turn the copier OFF, then ON to exit the 25 mode.
SOLUTION: Check the loads supplied by IP3 for a short to ground before replacing the finisher CB
(p/n 122H-9010).
DESCRIPTION: Laser adjustment test pattern looks different in the timing adjustment mode compared to the SOLUTION ID: 78,528
test pattern output mode using code 05.
SOLUTION: This is normal machine operation. The 36 timing adjustment mode allows for calibration of LD1 USAGE: 1
and LD2. The test pattern output during the adjustment shows the changes in the adjustment. The
test pattern used in the 36 test pattern output mode is a static pattern that is not changed by the
adjustment.
DESCRIPTION: When stapling punched paper, the staple is on the wrong side for 2:2 copies. SOLUTION ID: 77,270
SOLUTION: CAUSE: This is due to the order in which the copies are made. USAGE: 1
SOLUTION: The paper will have to be loaded in the tray with the holes in the reverse direction
from that used to make one-sided stapled copies.
DESCRIPTION: IP302, 7060 was updated to level 20.0 EPROMs and now will not staple in print mode. SOLUTION ID: 75,567
SOLUTION: CAUSE: If level 20.0 EPROMS are installed in the 7060 and the IP302 is running 3.0.4 system USAGE: 1
software, the 7060 cannot staple in print mode.
SOLUTION: Update IP302 system software to version 3.1.4 (or later). The latest version system
software is available on the Konica [[FTP site| FILE V:\text\CBC009.txt NEW NoWordWrap]]. Refer
to the [[FTP_ user site.txt file| FILE V:\text\CBC010.txt NEW NoWordWrap]] on the FTP site for
detailed information concerning site contents. [[Internal Link for Faxing/Printing FTP site
information| RUN V:\text\Wordpad.exe v:\text\CBC009.txt]]. [[Internal Link for Faxing/Printing
FTP_ user site.txt file information| RUN V:\text\Wordpad.exe v:\text\CBC010.txt]].
DESCRIPTION: READY TO COPY is displayed. When the start/print is pressed the machine displays SOLUTION ID: 74,950
PLEASE WAIT WARMING UP. No first feed occurs.
SOLUTION: CAUSE: The paper feed motor (M140) does not provide drive to first paper feed. Since the first USAGE: 1
feed does not go on, the machine does not display a first feed jam. The motor does go on using 47
multimode output code 21, press P-02-P.
DESCRIPTION: How to configure the LCT Tray 3 and Tray 4 to feed 7x9 paper. SOLUTION ID: 74,785
SOLUTION: The LCT Tray 3 and Tray4 cannot be configured for 7x9 paper. The following are the 7060 paper USAGE: 1
size specifications per paper tray:
TRAY 1 - 11x17, 8.5x14, 8.5x11R, 8.5x11, 5.5x8.5
TRAY 2 - 11x17, 8.5x14, 8.5x11R, 8.5x11, 5.5x8.5, A3, A4R, A4, A5, B4, B5R, B5, B6, F4
TRAY 3 - 8.5x11, A4, B5
TRAY 4 - 8.5x11, 8.5x11R, A4, A4R, B5, B5R
TRAY 5 (LCT optional) - 8.5x11, A4
DESCRIPTION: Does the PM kit contain the toner collection roller assembly? SOLUTION ID: 74,730
SOLUTION: The PM kit (PCUA 950666) does contain the toner collection roller assembly which is also USAGE: 1
compatible with the 7060. The toner collection assembly (p/n 55TA-2040) can be ordered
separately, if needed.
Note: A single PM kit (Item Number 950666) is now available for use with the 7060, 7065, 7150,
and FORCE 60. The 7060 PM kit (Item Number 950785) has been discontinued and is no longer
available. The following restrictions and changes apply to this new PM kit:
1. The 7060/7150/FORCE 60 dust proof filter (p/n 25SA-6940) is included in the kit, but it must be
used only for the models indicated because of its size (cannot be used on the 7065).
2. The 7065 dust proof filter (p/n 55TA-6940) is not included in the kit, and must be ordered
separately.
3. A single collection roller assembly (p/n 55WA-2040) is now available for use with all these
models. It is not included in the kit and must be ordered separately.
DESCRIPTION: What is the PCUA number for the fax option? SOLUTION ID: 74,266
SOLUTION: There is no fax option for the 7060. USAGE: 1
DESCRIPTION: How to copy both sides of a document (i.e. checks) onto one side of the copy. SOLUTION ID: 73,980
SOLUTION: To program the overlay function, perform the following: USAGE: 1
1. In idle mode, press the APPLICATION key.
2. Press Combination.
3. Press OVERLAY.
4. Press OK twice.
5. Select the desired paper size.
6. Place original on the platen glass and close the document feeder.
7. Press the SET key.
8. Place the next original on the platen glass in a position other than the previous original.
9. Press the SET key.
10. Press the START PRINT key.
DESCRIPTION: Black area on copy between images when using non-image area erase with multiple small SOLUTION ID: 72,825
originals.
SOLUTION: CAUSE: The machine cannot differentiate between multiple small originals and a single original. USAGE: 1
The multiple small originals are treated as a single original and inside areas between originals are
not erased.
SOLUTION: Close document feeder cover when making copies of multiple small originals.
DESCRIPTION: Can the 7060 operate without a finisher installed? SOLUTION ID: 71,791
SOLUTION: The 7060 can be run without a finisher, with a conventional exit tray installed. Since the machine is USAGE: 1
not shipped with an exit tray, it will be necessary to order a 7060 exit tray (p/n 540012114).
Note: This configuration is recommended ONLY if the 7060 is used as a copier.
DESCRIPTION: DF310, after completion of warm-up when the START/PRINT key is pressed, the original is SOLUTION ID: 71,253
fed through the RADF and ADD PAPER TO ANY TRAY EXCEPT THE BYPASS is displayed.
However, all paper trays are full.
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 1
CAUSE: Job memory auto recall is ON, and job memory number 15 has conflicting program
selections, which are confusing machine operation at initial power up.
SOLUTION: Review program selections in job memory number 15, if necessary turn the job
memory auto recall function OFF. To turn the job memory auto recall function OFF, perform the
following:
1. Power the copier OFF.
2. Enter the Key Operator Mode (power the copier ON, while pressing the HELP key).
3. Touch [9. Memory switch] on the touchscreen.
4. Touch the down arrow on the touchscreen 5 times, until [No. 18: Job memory auto recall
function] is displayed at the top of the touchscreen.
5. Touch [change setting contents] on the touchscreen, until [OFF] is displayed at the top of the
touchscreen.
6. Power the copier OFF/ON to exit the Key Operator Mode.
To enable the ROTATION feature for a machine that has Main CB EPROM level 15.0 and above,
perform the following:
1. Power OFF the copier.
2. Access the Key Operator Mode (press and hold the help key while powering ON the copier).
3. Select 1, Initial Setting.
4. Select 6, Finish.
5. Select AUTO.
6. Power the copier OFF/ON to exit the Key Operator Mode.
SOLUTION: To prevent the arcing, the shape of electrode input connector (B) (p/n 25SA73231)
has been modified to extend over and protect the high voltage wire connection at the fastener
terminal. See [[7060/7150/FORCE 60 Technical Bulletin #29| IMAGE V:\bitmaps\cjc210.bmp
SCROLL]] for more information.
DESCRIPTION: Can mixed originals be used with the combination mode? SOLUTION ID: 69,402
SOLUTION: Mixed originals cannot be used with the combination mode. USAGE: 1
DESCRIPTION: How to program the FS103B to output pages face up (document printing). SOLUTION ID: 68,424
SOLUTION: To program the FS103B to output pages face up, perform the following: USAGE: 1
1. Power the machine OFF.
2. Hold down the 2 and 5 keys, and power the machine ON.
3. Press the 1 button on the touchscreen for software switch setting.
4. Use the up down arrows to increment to software switch 14-3.
5. Press the OFF button to change the data to 0.
6. Use the up down arrows to increment to software switch 14-4.
7. Press the OFF button to change the data to O.
8. Press the previous screen button on the touchscreen to return to the memory setting mode
window.
9. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: Tray 1 will not function with APS although the paper can be selected manually. SOLUTION ID: 68,229
SOLUTION: CAUSE: ATS/APS for tray 1 is disabled. USAGE: 1
DESCRIPTION: What is the proper diagnostic procedure for adjustment of printer gradation after installing SOLUTION ID: 67,828
the video interface kit?
SOLUTION: There are two different procedures that have been distributed with video interface kits. The USAGE: 1
following is the proper procedure:
1. Access the 47 mode, output code 120 and wait for the machine to display FIN (Power ON the
machine while pressing 4 and 7).
2. Access 47 mode, output code 113 and wait for the machine to display FIN.
3. Access 47 mode, output code 120 and wait for the machine to display FIN.
4. You are now ready to perform laser adjustments as outlined in the video interface kit
instructions.
DESCRIPTION: What is the page capacity of the E-RDH? SOLUTION ID: 67,015
SOLUTION: The E-RDH Specifications are as follows: USAGE: 1
Standard Memory Configuration 16MB has a capacity of 90, 8.5x11 pages with 6% fill in normal
mode.
Maximum Memory Configuration 128MB has a capacity of 1,500, 8.5x11 pages with 6% fill in
normal mode.
Note: Page coverage and special image quality modes (High and Very High Modes) reduce
memory capacity.
DESCRIPTION: Please Insert Key Counter is displayed at power up. SOLUTION ID: 66,887
SOLUTION: CAUSE: Connector 35 on the main CB is disconnected. USAGE: 1
DESCRIPTION: Can cover insertion and sheet insertion be used together with the bypass tray and duplex SOLUTION ID: 66,177
mode?
SOLUTION: No, use of the bypass tray does not allow duplexing. USAGE: 1
DESCRIPTION: Unable to adjust LD1 and LD2 within specifications. SOLUTION ID: 65,870
SOLUTION: CAUSE: The data stored in the Test Pattern Density mode is too low. USAGE: 1
SOLUTION: Increase the data in the Test Pattern Density mode by increments of 10. Perform the
DESCRIPTION: No power, or lights are displayed and RL1 does not energize. SOLUTION ID: 65,761
SOLUTION: CAUSE: No change of state at CN60-B7, RL1 CONT signal. USAGE: 1
SOLUTION: Inspect and reseat all connectors on the DCPS (p/n 55FA84510).
DESCRIPTION: How to clear a jam when the machine indicates that lever 2 should be rotated and the fuser SOLUTION ID: 64,208
pulled out.
SOLUTION: To clear the jam, perform the following: USAGE: 1
1. Open the front door.
2. Move lever 2 to the right.
3. Pull out the fuser unit using lever 2.
4. Once the fuser is fully extended the cover can be opened. It will stay in the vertical position
while the jam is cleared.
5. To close the fuser cover, lift the green handle about 1/8 inch and rotate back to the closed
position.
DESCRIPTION: IP302/KN301, can a mail merge print job be accomplished on a connected unit? SOLUTION ID: 64,027
SOLUTION: As long as the application supports mail merging. USAGE: 1
DESCRIPTION: FS103A, paper exit jams occur if the START/PRINT key is pressed while PLEASE REMOVE SOLUTION ID: 63,638
COPIES FROM FINISHER is displayed.
SOLUTION: CAUSE: The finisher firmware has been updated to disable the START/PRINT key until the tray is USAGE: 1
emptied and the message is cleared
SOLUTION: Update the finisher CB, IC5 to level 14 EPROMs (p/n FS103AA05-14.0). The
firmware can also be downloaded from the Konica Bulletin Board System (KBBS).
See [[FS103/FS103A Technical Bulletin #6| IMAGE V:\bitmaps\cjc098.bmp SCROLL]] for more
information.
DESCRIPTION: Erratic operation when using the repeat mode, or photo mode. SOLUTION ID: 62,178
SOLUTION: CAUSE: There is interference from a light source above the copier. USAGE: 1
SOLUTION: Lower the document feeder or reposition the copier away from the light source.
DESCRIPTION: DF310, APS is not selecting Tray 3 and Tray 4. SOLUTION ID: 61,850
SOLUTION: [[Important note concerning changes to the DF310.| IMAGE V:\bitmaps\cjc135.bmp SCROLL]] USAGE: 1
CAUSE: APS is disabled in the Key Operator Mode for Tray 3 and Tray 4.
SOLUTION: To enable/disable ATS/APS for a particular paper tray, perform the following:
1. Access the Key Operator Mode (while pressing the HELP key, power the machine ON). If
required, enter a 4-digit key operator password and press OK.
2. Press item 9, for Memory switch.
3. Press the up/down arrows to select a desired item which is displayed on the upper line of the
message bar. Press the Change Setting Contents key to select a specific setting of that item which
is displayed on the lower line of the message bar.
4. Switch numbers 9-13 allow trays 1-5, respectively, to be enabled/disabled for ATS/APS.
DESCRIPTION: What is the copy speed when using 11x17 paper? SOLUTION ID: 60,708
DESCRIPTION: MT516, can the CFF be used as a forms feeder on the 7060? SOLUTION ID: 60,303
SOLUTION: The MT516 CFF (PCUA 946245) will not be tested or supported for use on the 7060. USAGE: 1
DESCRIPTION: How to program the preheat temperature for the auto low power mode. SOLUTION ID: 57,866
SOLUTION: There are no preheat temperature settings for the auto low power mode. USAGE: 1
DESCRIPTION: How to disable the T/S corona cleaning operation. SOLUTION ID: 56,946
SOLUTION: To disable the T/S corona cleaning operation, perform the following: USAGE: 1
1. Enter the 25 mode.
2. Press 1 for software switch setting.
3. Use the up arrows to advance to switch 2-4.
4. Press the ON key to disable the T/S corona cleaning operation.
5. Power the machine OFF/ON to return to normal operation. Note: This switch will only work with
level 13 or higher EPROMs.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: How to disable the charge corona cleaning operation. SOLUTION ID: 56,945
SOLUTION: To disable the charge corona cleaning operation, perform the following: USAGE: 1
1. Enter the 25 mode.
2. Press 1 for software switch setting.
3. Use the up arrows to advance to switch 2-3.
4. Press the ON key to disable the charge corona cleaning operation.
5. Power the machine OFF/ON to return to normal operation. Note: This switch will only work with
level 13 or higher EPROMs.
[[Latest level 7060 EPROM hyperlink| FILE V:\text\NewROM\7060.txt NEW NoWordWrap]] and
[[Internal Link for Faxing/Printing EPROM information.| RUN V:\text\Wordpad.exe
v:\text\newrom\7060.txt]]
DESCRIPTION: FS103A, F77-2 occurring when running a large volume of 11x17 paper. SOLUTION ID: 56,229
SOLUTION: CAUSE: The weight of the large number of 11x17 copies in the tray is causing excessive drag on USAGE: 1
the shift tray which binds the tray up/down motor (M3).
SOLUTION: Adjust the position of the shift tray on the front and rear up/down wires so that the
lower limit photosensor (PS3) is actuated sooner by the shift tray. This will give a full tray indication
earlier in the copy run.
DESCRIPTION: Using 60lb. paper there is a black band on the lead edge of the copy. SOLUTION ID: 55,874
SOLUTION: CAUSE: This paper exceeds specifications. USAGE: 1
SOLUTION: The specification for special paper is 14lb. to 16lb., 24lb. to 36lb. Note: Special paper
should only be fed from the bypass tray.
DESCRIPTION: When feeding originals through the RADF, part of the second page is on the first page. SOLUTION ID: 55,466
SOLUTION: CAUSE: Memory switch 4, for Erasure outside area of original, in the key operator mode is set to USAGE: 1
SOLUTION: In the key operator mode set memory switch 4 to Area outside of original erased, as
follows:
1. Power the machine OFF.
2. Power the machine ON while holding down the Help key.
3. Press 9 for Memory switch.
4. Press the up arrow to advance to memory switch 4 for Erasure outside area of original.
5. Press the Change Settings Contents key to select Area outside of original erased.
6. Press the previous screen key.
7. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: Is it possible to use chapter insertion while printing from the 7060? SOLUTION ID: 54,417
SOLUTION: Chapter insertion is only available in the copier mode. This feature is not available in the printer USAGE: 1
mode.
DESCRIPTION: What is the CPM (copies per minute) for different paper sizes at 400dpi and 600dpi? SOLUTION ID: 54,339
SOLUTION: Table for CPM at 400dpi: Table for CPM at 600dpi: USAGE: 1
Paper Size CPM Paper Size CPM
5.5x8.5R 61 5.5x8.5R 51
8.5x11 60 8.5x11 50
8.5x11R 51 8.5x11R 42
8.5x14 42 8.5x14 35
11x17 36 11x17 30
DESCRIPTION: Abnormal noise from the upper PFU. SOLUTION ID: 54,334
SOLUTION: CAUSE: The noise is generated by the upper conveyance paper feed clutch (MC8). USAGE: 1
SOLUTION: Clean the clutch surfaces and bushings. If necessary replace MC8 (p/n 25SA82030).
DESCRIPTION: How to insert letterhead into a print job. SOLUTION ID: 54,270
SOLUTION: To insert letterhead into a print job, perform the following: USAGE: 1
1. Right click on the printer icon, select properties.
2. Select the Device Options Tab.
3. In Printer Features, select Special Modes, then select Change Settings for and select
Letterhead Mode.
4. In Printer features select Insert Tray and select the tray for the letterhead paper.
5. Click Apply then OK, letterhead insertion is prepared to print.
DESCRIPTION: FS103A, J13 when 8.5x11R copies exit into the upper tray. SOLUTION ID: 54,233
SOLUTION: Escalated to Engineering: USAGE: 1
Level 13.0 EPROMs provide the option of having all non sort copies exit into the upper tray. When
this feature is enabled (dipswitch 14-1 set to 1) 8.5x11R paper stops at the entrance of the finisher
and J13 occurs.
Note: If you have equipment experiencing these symptoms, please submit a new problem through
expert web including serial number and meter reading. These submissions will allow proper
tracking of field impact.
DESCRIPTION: Can the amount of time before ENTER PASSWORD is displayed be adjusted? SOLUTION ID: 53,725
SOLUTION: To adjust the amount of time before ENTER PASSWORD is displayed in the ECM mode, perform USAGE: 1
the following:
1. Power the machine OFF. While holding down the HELP key power the machine ON. Enter the
4-digit key operator passcode and touch OK to display the Key Operator Mode Screen.
2. From the touch screen press 9 for Memory switch.
3. No.1 : Auto reset timer is the first option.
4. Press the Change Setting Contents to select the reset time preferred from OFF to 300 seconds
in interval of 30 seconds.
If no further changes are required, touch Previous Screen key.
DESCRIPTION: Can I pull paper from the manual feed inside a print job?. SOLUTION ID: 53,685
SOLUTION: No, the only time a different paper can be selected is by size change. USAGE: 1
DESCRIPTION: When turning on the 7060 the Konica screen comes up and stays that way. SOLUTION ID: 53,519
SOLUTION: The lock lever for the fuser was not down. USAGE: 1
DESCRIPTION: Are the image processing units interchangeable between the 7050 and 7060? SOLUTION ID: 53,444
SOLUTION: The image processing units are not interchangeable between the 7050 and 7060. USAGE: 1
DESCRIPTION: Is the 7050 write unit interchangeable with the 7060? SOLUTION ID: 53,443
SOLUTION: The write units are not interchangeable between the 7050 and 7060. USAGE: 1
To replace old style with current style the front door must replaced with (p/n 25SA12023), 3
additional front door screws (p/n 25SA98020) must be ordered and added, and the old style door
switch actuator must be replaced with the new style (p/n25SA12230).
The upgraded door assemblies have been factory installed beginning with s/n 55FE0837
DESCRIPTION: Paper jam at position 12 during multiple copying in duplex mode. No copies are exiting the SOLUTION ID: 53,026
ADU.
SOLUTION: CAUSE: An external key counter was attached to the machine. This device was providing the ON USAGE: 1
signal for paper feed clutches 151 and 152 at the same time which resulted in the jam.
DESCRIPTION: A4 does not work in the mixed original mode. SOLUTION ID: 52,958
SOLUTION: A4 will not work in the mixed original mode. USAGE: 1
DESCRIPTION: Can the insert mode be used with mixed originals? SOLUTION ID: 52,502
SOLUTION: Sheet insertion can not be used with mixed original mode. USAGE: 1
DESCRIPTION: What is the part number for the service manual? SOLUTION ID: 51,858
SOLUTION: The part number for the 7060 service manual is CSM-7060. USAGE: 1
DESCRIPTION: No jam indication with copy paper at the temporary stop sensor. SOLUTION ID: 51,655
SOLUTION: CAUSE: Binding toner drive system caused the toner drive gear to break sending false feedback USAGE: 1
to main CB.
SOLUTION: Do not add toner before shipping the machine as the toner will pack causing binding
in the toner drive system. Inspect the toner drive system by removing motor cover (p/n
25SA32051). Replace the toner supply gear (p/n 540077410) or other drive gears as necessary.
DESCRIPTION: When using the document feeder the copies come out sorted. SOLUTION ID: 51,577
SOLUTION: CAUSE: The 7060 and 7050 both produce copies this way through the document feeder. It has to USAGE: 1
do with the documents being scanned into memory. When using the document feeder for multiple
copies on digital copiers, the originals are scanned into memory to keep the pages together as a
set.
SOLUTION: Select Very High mode. This will process originals in the through put mode (will not
scan documents into memory). This allows copies to be made as a first in first out basis.
DESCRIPTION: Can the start date be edited to match the machine install date? SOLUTION ID: 51,472
SOLUTION: The start date is actually the date of manufacture. This cannot and will not be changed. USAGE: 1
DESCRIPTION: Fuser upper & lower roller part number information. SOLUTION ID: 51,351
SOLUTION: Upper fuser roller is (p/n 55FA53191). USAGE: 1
Lower fuser roller is (p/n 55FA53200).
DESCRIPTION: Marks or soiling on the rear side of paper feed from trays 1 and 2. SOLUTION ID: 51,090
SOLUTION: CAUSE: The paper base actuator (p/n 25SA40200) was changed in production to reduce the USAGE: 1
possiblity of first feed jam. The initial change can allow contact of the feed tires and paper in the
upper two trays (when not feeding paper). This may result in marks or soiling on the rear side of
the paper.
SOLUTION: To eliminate the soiling problem a spacer was added to the under side of the paper
feed oscillate plate (p/n 25SA40150). The redesigned paper base actuator and spacer were
installed on machines with serial numbers 55FE00020 through 55FE00223. If the machine falls
within the serial number range, upgrade to the current design. The current configuration has a
redesigned [[paper base actuator| IMAGE V:\bitmaps\CJH065.BMP SCROLL]] (p/n 25SA40202)
which is gray in color. This eliminates the spacer that was added to the [[paper feed oscillate plate
| IMAGE V:\bitmaps\CJH066.BMP SCROLL]](p/n 25SA40150). This change was incorporated on
machines with serial number 55FE00224 and above. This is the recommended configuration.
Note: When installing the paper base actuator (p/n 25SA40202), the spacer is to be removed from
the paper feed oscillate plate (p/n 25SA40150).
DESCRIPTION: Can the 7060 print the time and date on copies? SOLUTION ID: 50,410
SOLUTION: The 7060 cannot print the time and date on copies. USAGE: 1
DESCRIPTION: What does Memory Switch #22 - 1 SHOT Indication Time Selection refer to? SOLUTION ID: 50,314
SOLUTION: This switch setting determines the time duration (3 or 5 seconds) for messages which are displayed USAGE: 1
for short periods and indicate special circumstances such as:
GROUP BUTTON CANNOT BE USED IN THIS MODE
or
NUMBER OF ORIGINALS SHOULD BE -- MAX IN STAPLE MODE
DESCRIPTION: EPA Energy Star compliant, where is the label? SOLUTION ID: 50,258
SOLUTION: The 7060 System Guide, on page 3, indicates that the model 7060 is EPA Energy Star compliant. USAGE: 1
A label can be adhered to the copier front door (p/n ES-LABEL).
DESCRIPTION: How to program shut down after the PM count is reached. SOLUTION ID: 50,192
SOLUTION: Copying disable after the PM count has been reached can be changed in 25 mode software DIP USAGE: 1
switch 8-2 (0 for no disable, 1 for disable).
DESCRIPTION: Should the mylars on the transfer guide plate be removed like the 7050 units in Bulletin 14? SOLUTION ID: 50,173
SOLUTION: The transfer guide mylars for the 7060 are not to be removed. 7050 Bulletin 14 refers to a certain USAGE: 1
serial number range which should be adhered to.
SOLUTION: Inspect the fuser upper cover for proper latching. If it is difficult to latch or unlatch, the
cover hinge arms may be contacting the cleaning roller shaft holder assemblies. If contact is
present, loosen the set screws on the shaft holder assemblies and reposition the assemblies until
there is no contact and the upper fuser cover latches and unlatches easily.
DESCRIPTION: NO TABLE DATA message during copy process. SOLUTION ID: 137,134
SOLUTION: CAUSE: Failed T/S corona unit. USAGE: 0
DESCRIPTION: Exit tray part number for a machine without a finisher. SOLUTION ID: 135,211
SOLUTION: To obtain an exit tray, order (p/n 540012114). USAGE: 0
Note: This configuration is recommended ONLY if the 7060 is used as a copier.
SOLUTION: Thoroughly clean the two one-way bearings and roller shafts with alcohol. It may also
be necessary to slightly score the end of the shaft to remove the shiny finish that was created by
the bearing. If problem continues, replace the paper exit conveyance pulleys (p/n 25SA76550).
Note: The symptom may only occur with 8.5x11 paper.
SPECIAL NOTE: Solution provided by Dan Smith, KBT Atlanta.
DESCRIPTION: The machine goes into Power Saver mode at power up. SOLUTION ID: 128,440
SOLUTION: CAUSE: The Weekly Timer is enabled. USAGE: 0
SOLUTION: Disable or adjust the Weekly Timer OFF setting. To enable/disable the Weekly Timer,
perform the following:
1. Power the machine OFF.
2. While holding down the HELP key, power the machine ON.
3. Press 8: Weekly Timer.
4. Press 1: Weekly Timer ON/OFF Setting.
5. Press the Weekly Timer ON key or the Weekly Timer OFF key.
SOLUTION: Remove paper from PS19 and check the actuator for proper operation. PS19 is
located in the upper paper feed unit before the 2nd paper feed rollers.
DESCRIPTION: FS103A, intermittent J72 or miscellaneous main body jam codes during copy process. SOLUTION ID: 126,080
SOLUTION: CAUSE: Finisher front door interlock (MS1) actuator is deformed resulting in an intermittent loss of USAGE: 0
24V DC.
SOLUTION: To verify the operation of the finisher front door interlock (MS1), perform the following:
1. Power the copier OFF.
2. Access the 47 multimode (power the copier ON, while pressing the 4 and 7 keys) input code 76,
press P-26-P.
3. Open/Close the front door of the FS103 to see a change of state on the display. If no change of
state occurs, reform the actuator for the front door interlock (MS1) to allow for a more positive throw
when the front door closes or replace finisher front door actuator as necessary (p/n 12AR45611).
DESCRIPTION: FS103, intermittent J72 or miscellaneous main body jam codes during copy process. SOLUTION ID: 126,077
SOLUTION: CAUSE: Finisher front door interlock (MS1) actuator is deformed resulting in an intermittent loss of USAGE: 0
24V DC.
SOLUTION: To verify the operation of the finisher front door interlock (MS1), perform the following:
1. Power the copier OFF.
2. Access the 47 multimode (power the copier ON, while pressing the 4 and 7 keys) input code 76,
press P-26-P.
3. Open/Close the front door of the FS103 to see a change of state on the display. If no change of
state occurs, reform the actuator for the front door interlock (MS1) to allow for a more positive throw
when the front door closes or replace finisher front door actuator as necessary (p/n 12AR45611).
DESCRIPTION: Does Konica provide support for Equitrac* products? SOLUTION ID: 125,888
SOLUTION: For technical support information please visit [[http://www.metrics.com/Support/| URL USAGE: 0
http://www.metrics.com/Support/]] or contact trained Support Engineers by telephone at
519.885.2458, by fax at 519.746.7931 or via E-mail at support@metrics.com
Note: Technical Support is available Monday through Friday, 8 AM to 6 PM, EST.
DESCRIPTION: White streaks or lines in the lead-to-trail direction. SOLUTION ID: 125,038
SOLUTION: CAUSE: Dirty or failed write unit. USAGE: 0
SOLUTION: Clean the last mirror of the write unit. This mirror is located directly above the drum. If
cleaning the mirror does not resolve the white lines, replace the write unit (p/n 55FA-6501).
DESCRIPTION: Test Synopsis for Create!form*, Create!form Server and Create!print* printing sample SOLUTION ID: 118,826
forms/data and a custom form/data from Microsoft* Windows 98, Windows 2000
Professional, Windows NT 4.0 Workstation using Windows NT 4.0 Server as the Create!form
Server.
SOLUTION: Ensure that all filters are replaced at the recommended replacement intervals. In dirty
environments, the filters may need cleaning between replacements.
DESCRIPTION: How to submit a file for a current installation or pre-sales printer test in a Windows* or SOLUTION ID: 116,789
Macintosh* environment.
SOLUTION: To submit a file for a current installation or pre-sales printer test in a Windows or Macintosh USAGE: 0
environment, perform the following:
1. Provide the product's current print driver to the customer.
2. Have the customer configure the job as they would like it printed and print the job to a file. This
will eliminate the need for NSSG to have a copy of the specific application and will save time trying
to determine how the document is supposed to be formatted for printing.
Note: Most applications have a 'print to file' option.
3. Submit an SRF (Service Request Form) with the file for review.
SOLUTION: Check for a loose connection at CN401 and reconnect CN401 at the CCD. Also
check the all the wires at CN400 and reconnect CN400.
DESCRIPTION: Paper is 'Z' folded at the second paper feed unit. SOLUTION ID: 109,748
SOLUTION: CAUSE: The PS19 (optics sync PS) actuator failed. USAGE: 0
DESCRIPTION: How to program the key counter to only increment during copy jobs and not increment SOLUTION ID: 100,582
during print jobs.
SOLUTION: The key counter cannot be programmed so it will only increment during copy jobs and not USAGE: 0
increment during print jobs. The key counter circuit shares the same circuit as the total counter.
The total counter circuit is not able to distinguish between a print job and a copy job.
SOLUTION: There are two wires connected to M304. The connector number on the motor is
CN115-1 and CN115-2. Check the continuity of the wires from CN115-1 to CN103-B10 on the
RADFCB and CN115-2 to CN103-B8 on the RADFCB. If there is a open, repair or replace the
motor M304 (p/n 12GQ-4171) and/or the harness (p/n 12VR90010) as needed.
SOLUTION: Clean the end contacts of fuser lamp 1 (p/n55FE83030) and fuser lamp 2 (p/n
55FE83040). Also clean terminal plate front (p/n 55FA-5400), lamp support plate A (p/n
55FA-5470) and lamp support plate B (p/n 55FA-5480).
DESCRIPTION: Load any tray with 8.5x11, except bypass when a 8.5x11 original is installed. SOLUTION ID: 95,130
SOLUTION: CAUSE: In 25 mode, dip switch 15-5 is set to 1. USAGE: 0
SOLUTION: Replace MC3 (p/n 25SA82010). Note: The clutch may become noisy during long
runs.
DESCRIPTION: Blank copies when using the non-image erase, and a non-standard size original. SOLUTION ID: 72,840
SOLUTION: CAUSE: Non-original automatic erasure selection was set to 0 in the 25 mode. USAGE: 0
DESCRIPTION: Load Any Tray With 8.5x11, Except Bypass appears on the display when using a 8.5x11 SOLUTION ID: 93,019
original,
SOLUTION: CAUSE: Dipswitch 15-5 was set to 1 in 25 mode. USAGE: 0
SOLUTION: To prevent the Load Any Tray With 8.5x11, Except Bypass message from appearing,
perform the following:
1. Access the 25 mode (power the machine ON while holding on the 2 and 5 keys).
2. Press the 1 button on the touchscreen to select Software Settings.
3. Use the up/down arrows to increment to software switch 15-5.
4. Press the OFF button to change the data to 0.
5. Press the PREVIOUS SCREEN key to return to the 25 mode.
6. Turn the copier OFF, then ON to exit the 25 mode.
DESCRIPTION: The Charging Grid contained in the PM kit is mislabeled as the Toner Guide Brush. SOLUTION ID: 83,452
SOLUTION: CAUSE: PM kit contains correct parts. PM Kits manufactured between 12/1999 and 3/2000 were USAGE: 0
incorrectly labeled.
DESCRIPTION: Single PM kit now available for the 7060, 7150 and FORCE 60. SOLUTION ID: 83,086
SOLUTION: A single PM kit (Item Number 950666) is now available for use with the 7060, 7150, and FORCE USAGE: 0
60. The 7060 PM kit (Item Number 950785) has been discontinued and is no longer available.
DESCRIPTION: How to access the Jam or Service codes. SOLUTION ID: 82,034
SOLUTION: To access the Jam or Service codes, perform the following: USAGE: 0
1. Access the 25 mode, (power the machine OFF, then, while holding down on the 2 and 5 keys,
power the machine ON),
2. Press the 1 button on the touchscreen for software switch settings.
3. Use the up/down arrows to increment to software switch 8 - 7.
4. Press the ON button to change data to 1.
5. Press PREVIOUS SCREEN key to return to 25 Mode Screen.
6. Press 4 Data Collection to display the Data Collection - 1 Screen.
7. Pressing "Auto Reset" button enables to display next data collection screen.
Data collection - 1
Data collection - 2
Data collection - 3
Data collection - 4
Data collection - 5
8. Using the Up/Down keys, select the desired data number.
9. Press PREVIOUS SCREEN button to end the operation.
10. Power the machine OFF/ON to exit the 25 mode.
DESCRIPTION: FS103A, the tray lowers for every copy. SOLUTION ID: 81,963
SOLUTION: CAUSE: PS7 actuator failed. USAGE: 0
SOLUTION: Clean the lamp contacts (p/n 55FA-5470, p/n 55FA-5480, and p/n 55FA5400) with a
low-abrasive material.
Note: Fuser Lamp replacement is every 600,000 copies.
=========================
Introduction
-----------------
The Konica Print Utility for HP-UX allows use of a Konica printer in a HP-UX environment. These
features are available via:
- kp, an interactive command line utility
- kpp, which allows you to "pop up" kp from within an application
- kpalias, which saves frequently used print commands for later use
- the standard lp command.
System Requirements
--------------------------------
- HP-UX 10.x or greater
- 4MB of disk space
Before Installation
--------------------------
The printer and print server must be installed and operational before installing this software.
Have a PPD file available which matches your printer. PPD files for models 7050, 7060, and 7728
are provided in the installation kit. If a different model printer is installed, it is necessary to get the
correct PPD file from Konica. Copy the file into the ppd directory and set the file ownership and
permissions using:
cp <ppd-file> /etc/lp/ppd
chown lp /etc/lp/ppd/<ppd-file>
chgrp bin /etc/lp/ppd/<ppd-file>
chmod 544 /etc/lp/ppd/<ppd-file>
Installation
---------------
Setting up the printer for use under HP-UX consists of four steps:
1. Setting up the print server.
2. Installing the software.
3. Adding a printer to lp system.
4. Configuring the new printer to use the installed software.
Note: Log on as root to perform the installation.
To install, perform the following:
1. Set up the print server.
a. Set the IP address for the print server if not already set.
arp -s <print-server ip-addr> <print-server ethernet-addr>
b. Make sure it is alive.
ping <print-server ip-addr>
c. Add a hostname for the print server if one is not already defined.
d. Make sure it is usable.
ping <hostname>
2. Install the software.
a. The installation kit is provided as a compressed tar file named KPHUX12.TAZ. Rename this
file to KPHUX12.tar.Z.
mv KPHUX12.TAZ KPHUX12.tar.Z
b. Uncompress and extract the installation kit. This will create a [konica] subdirectory in the
current directory. The installation will only install the files needed by users. All system
administration files, such as the installation script, will remain in the new [konica] subdirectory; they
are not installed anywhere else.
uncompress KPHUX12.tar.Z
tar xvf KPHUX12.tar
c. Go to the [konica] subdirectory and run [kpinstall]. This will copy the files into the appropriate
directories for use with the lp system.
cd konica
./kpinstall
3. Add a printer to the lp system.
a. Shutdown the print system.
lpshut
b. Add the printer using [kpaddprinter]. It is a simple shell script which prompts for the required
information and runs the appropriate [lpadmin] command. It will prompt for the printer name, the
print server host name, and the print server port. The printer name is what users will see; the print
server host name is the one entered above, and the port should entered as PORT_1.
./kpaddprinter
c. Restart the print system.
lpsched
d. Make sure the lp system is running. A few seconds after entering the [lpsched] command, it
should be running. If not, restart it.
ps -e | grep lp
4. Configure the new printer to use the installed software.
a. Configure the new printer by using [kpconfig]. It will prompt for the printer to configure. Select
After Installation
-----------------------
At this point, everything should be operational. A sample PostScript* file is provided to test the
installation. If problems printing this file are experienced, refer to the Troubleshooting chapter in
the documentation. Using lp:
lp -d<printername> test.ps
Using kp:
kp test.ps
25 MODE:
Note: To enter 25 mode, turn the machine ON while holding down the 2 and 5 buttons.
1. Confirm EPROM levels using [9:Indication of ROM Version] and upgrade as needed.
2. Change the following Software Dip Switch settings using [1:Software Switch Setting] (See 7060
Service manual Page 6-3).
2-2 to 1 (This displays jam codes rather than jam positions)
7-4 to 1 (With 7-5 sets default to 8.5x11 for small originals)
7-5 to 1 (With 7-4 sets default to 8.5x11 for small originals)
7-7 to 1 (Turns off full auto screen)
8-0 to 1 (Eliminates all non image areas in the Non Image Erase Mode)
8-7 to 1 (To access Data Collection modes)
11-5 to 1 (With 11-6 turns on single layer screen on touch panel)
11-6 to 1 (With 11-5 turns on single layer screen on touch panel)
If machine has LT-351
8-4 to 1 (These select Tray 5 when APS is released)
8-5 to 0 (These select Tray 5 when APS is released)
8-6 to 1 (These select Tray 5 when APS is released)
15-0 to 1 (These set ATS order to start at Tray 5)
15-1 to 0 (These set ATS order to start at Tray 5)
15-2 to 1 (These set ATS order to start at Tray 5)
If machine does NOT have LT-351
8-4 to 1 (These set Tray 3 as first priority)
8-5 to 1 (These set Tray 3 as first priority)
8-6 to 0 (These set Tray 3 as first priority)
15-0 to 1 (These set ATS order to start at Tray 3)
15-1 to 1 (These set ATS order to start at Tray 3)
15-2 to 0 (These set ATS order to start at Tray 3)
3. Set [2:Paper Size Setting] to appropriate sizes.
4. Set [7:Telephone Number Setting] (customer support telephone number) to: ----1-800-456-5664.
5. Program [8:Indication of M/C Serial Numbers] with main body and accessory serial numbers.
FINAL SETUP:
1. Run 25 copies out of each paper tray including the bypass tray.
2. Make 50 2-sided copies to use as originals, run two sets (2:2).
3. Fill out History sheet for machine. (Use a meter reading of "1")
4. Print out the Jam Log sheet for machine.
5. Retain a copy of the History sheet, Jam Log sheet, Potential test chart, and this checklist and
turn in to your Group Leader or Field Manager.
6. Place the History sheet and the Jam Log sheet in a packing slip holder on the back cover of the
machine, or in the User's Guide holder.
DESCRIPTION: UNDEFINED SCREEN CODE 1359H message appears when ZOOM is selected on the SOLUTION ID: 76,913
touchscreen.
SOLUTION: CAUSE: The error will occur if the following three criteria are all met: USAGE: 0
1. C1/C2 EPROMs are level 18.0 and onwards. To determine the EPROM level, perform the
following:
a. Turn the machine OFF.
b. Enter the 25 mode, (turn the machine ON, while pressing the 2 and 5 keys).
c. Select 8: Indication of ROM Version.
d. Turn the copier OFF, then ON to exit the 25 mode.
2. Direct Selection Screen is selected (software switch 11-5 is 1). To select Direct Selection
Screen, perform the following:
a. Turn the machine OFF.
b. Enter the 25 mode, (turn the machine ON, while pressing the 2 and 5 keys).
c. Select 1: Software Switch Setting.
d. Use the arrows on the LCD to select dipswitch 11-5.
e. Touch the ON key on the LCD to change the data to 1.
f. Turn the copier OFF, then ON to exit the 25 mode.
3. Destination software switch is set for Japanese specification (software switch setting 4-2 is 0 and
4-3 is 0).
SOLUTION: Set destination software switch for USA (4-2 to 1 and 4-3 to 0). To select USA as the
destination, perform the following:
1. Turn the machine OFF.
2. Enter the 25 mode, (turn the machine ON, while pressing the 2 and 5 keys).
3. Select 1: Software Switch Setting.
4. Use the arrows on the LCD to select dipswitch 4-2.
5. Touch the ON key on the LCD to change the data to 1.
6. Use the arrows on the LCD to select dipswitch 4-3.
7. Touch the ON key on the LCD to change the data to 0.
8. Turn the copier OFF, then ON to exit the 25 mode.
DESCRIPTION: Tandem copier, sub-machine does not select the same tray that is selected in the main SOLUTION ID: 76,900
machine.
SOLUTION: CAUSE: Image information read in the main machine is sent to the engine parts in the main USAGE: 0
machine and the sub-machine. Each machine carries out the copy output operation in accordance
with the settings of each machine. Therefore, the information of the tray set in the main machine is
not reflected on the sub-machine.
DESCRIPTION: Power Saver mode does not function properly even when the POWER SAVER button is SOLUTION ID: 76,881
pressed. The machine is connected with an IP controller, but the IP controller is turned
OFF.
SOLUTION: CAUSE: Failure of main CB. Under the condition which the failure occurs, the machine recognizes USAGE: 0
by mistake that auto reset is operated when the Power Saver button is pressed as one of improper
resistance on the main CB. However, the failure does not occur in all machines but only occurs in
some machines as resistance value varies within the tolerance range.
SOLUTION: Replace the main CB (p/n 55FO-9010 and onwards) which contains applied
countermeasures.
DESCRIPTION: Tandem copier, sub-machine displays SET THE PAPER OTHER THAN BYPASS TRAY and SOLUTION ID: 76,876
then the operation panel locks.
SOLUTION: CAUSE: The setting for the Key Operator mode, memory switch number [4] ERASURE OUTSIDE USAGE: 0
OF ORIGINAL is set to a value of ERASED FOR APS/AMS ONLY.
SOLUTION: Set the Key Operator mode, memory switch number [4] ERASURE OUTSIDE OF
ORIGINAL to a value other than ERASED FOR APS/AMS ONLY. To change this setting, perform
the following:
1. Power the machine ON while holding the ?-HELP button.
2. Press [9] MEMORY SWITCH.
DESCRIPTION: What is the part number for the complete Drum Carriage assembly? SOLUTION ID: 83,267
SOLUTION: The part number is 55FA- 9903 USAGE: 0
DESCRIPTION: Where is the toner lot number located on the toner bottle? SOLUTION ID: 75,698
SOLUTION: The toner lot number is scribed onto the edge of the toner bottle "cap". It is very difficult to read, USAGE: 0
therefore, it needs to be highlighted with a black marker or toner. To locate the number, run a
finger along the flat edge of the cap.
DESCRIPTION: How to change the paper settings in the bypass tray. SOLUTION ID: 75,660
SOLUTION: This cannot be done on this model. USAGE: 0
DESCRIPTION: FS103A, how to lower the exit tray using the 47 mode. SOLUTION ID: 75,293
SOLUTION: To lower the FS103A exit tray, perform the following: USAGE: 0
1. Access the 47 multimode (power the machine ON while holding down on the 4 and 7 keys),
output code 75, press P-66-P.
2. Press the PRINT button.
3. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: Addition of detection mechanism for accordion jamming. SOLUTION ID: 73,936
SOLUTION: CAUSE: A mechanism has been added to the fuser to detect an accordion jam. When a jam USAGE: 0
occurs in the fuser paper exit section, paper exit plate/B is pushed down and the photosensor
(PS25) senses the jam by means of the operation of the jam sensor plate and actuator. The serial
number cut in is 55FE03390. See [[7060/Force 60/7150/7065 Technical Bulletin # 27| IMAGE
V:\bitmaps\cjc179.bmp SCROLL]] for more information.
SOLUTION: Machines before the cut in serial number can be converted to the newer style using
the following four parts:
Paper exit plate/B (p/n 55NA53012)
Spacer (55NA53021)
Jam detect spring (p/n 55NA53070)
Jam detect plate assembly (p/n 55NA-5320)
DESCRIPTION: Blank copies when using Erasure outside area of original, and a non standard size original. SOLUTION ID: 73,907
SOLUTION: CAUSE: In 25 mode (non-original automatic erasure solution) Bit 0 was set to 0. USAGE: 0
SOLUTION: To set 25 mode (non-original automatic erasure solution) Bit 0 to 1, perform the
following:
1. Access the 25 mode, (power the machine OFF, then, while holding down on the 2 and 5 keys,
power the machine ON).
2. Press the 1 button on the touchscreen for software switch settings.
3. Use the up/down arrows to increment to software switch 8 - 0.
4. Press the ON button to change the data to 1.
0 = Rectangular
1 = Erasure for obliquely placed original
5. Press the previous screen button on the touchscreen to return to the memory setting mode.
6. Power the machine OFF/ON to exit the 25 mode.
being made when a jam occurs, copy operation is stopped after completion of exit of the copy.
SOLUTION: To clear the jam, open the LCT conveyance door and remove the jammed paper and
close it. Open the tray and remove the jammed paper and close it.
SOLUTION: To clear the jam, open the LCT conveyance door and remove the jammed paper and
close it.
SOLUTION: To clear the jam, open the LCT conveyance door and remove the jammed paper and
close it. Open the tray and remove the jammed paper and close it.
DESCRIPTION: How to adjust the contrast of the LCD touchscreen. SOLUTION ID: 70,747
SOLUTION: To adjust the contrast of the LCD touchscreen, perform the following: USAGE: 0
1. Power the copier OFF.
2. Turn the copier back ON, while holding down the HELP key.
3. Touch [6 Control panel contrast] on the LCD.
4. To adjust the contrast, press the Up Arrow (Brighter) or the Down Arrow (Dimmer).
5, Press OK to complete the selection.
6. Press PREVIOUS SCREEN on the LCD.
7. Power the copier OFF/ON.
DESCRIPTION: How to enable two counts on the total counter for 11x17 paper. SOLUTION ID: 68,501
SOLUTION: To enable two counts on total counter for 11x17, perform the following: USAGE: 0
1. Access the 25 mode, (power the machine OFF, then, while, holding down on the 2 and 5 keys,
power the machine ON ).
2. Press the 1 button on the touchscreen for software switch setting.
3. Use the up/down arrows to increment to software switch 1-1.
4. Press the ON button to change the data to a 1.
5. Press the previous screen button on the touchscreen to return to the memory setting mode.
6. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: How to duplex from the platen glass. SOLUTION ID: 66,623
SOLUTION: Use Memory Copy USAGE: 0
1. Select 1:2 mode.
2. Open the document feeder.
3. Place original FACE DOWN on the platen glass, then close the document feeder.
Note: Place and scan the originals in reverse order of pagination.
4. Press [SET] to scan and store the data into memory. The LED of the [STORE] key will be lit
illuminated. When pressing [SET] does not start scanning, press [STORE] to light the LED then
press [SET].
5. Repeat steps 3 and 4 until all originals are scanned.
6. Enter Print Quantity, using the key pad.
7. Press [START PRINT]. The copier starts printing the job.
DESCRIPTION: Unable to complete printer gradation adjustment in 47 mode, output code 118. [- - -] is SOLUTION ID: 66,059
displayed instead of [FIN].
SOLUTION: CAUSE: This is normal. USAGE: 0
Note: Running 47 mode, output code 120 and output code 118 does not affect printer operation or
print quality. Although, [FIN] may not be displayed when run.
DESCRIPTION: Is there a CFF (Computer Forms Feeder) available? SOLUTION ID: 65,741
SOLUTION: There is no CFF option available for the 7060. USAGE: 0
DESCRIPTION: Op panel boss, for attaching fixing plate, is cracked. SOLUTION ID: 65,183
SOLUTION: CAUSE: Incorrect screw was used to attach the the op panel fixing plate. USAGE: 0
SOLUTION: Verify that the only a [[M4 x 8 tapping screw| IMAGE V:\bitmaps\cjc109.bmp
SCROLL]] (p/n 00Z254081) is being used to attach the fixing plate to the op panel.
DESCRIPTION: FS103B, prints slow in mixed original mode. SOLUTION ID: 63,700
SOLUTION: CAUSE: The 7060 can print mixed originals provided stapling or duplex features are not selected USAGE: 0
and Autoselect is selected for the paper source. When printing to a 7060 with mixed originals, in
the 25 mode, software switch 14-3 MUST be set to a 1. Enabling software switch 14-3 causes the
print engine to slow down when page printing because the size of each page has to be checked
before it can be printed. This is not noticed with the FS103A finisher because all jobs are
document jobs and the engine slowdown only occurs during page printing.
SOLUTION: Because the 7060 has to check the size of each page, this is normal operation for the
printer.
DESCRIPTION: How to program RADF selection when an original is placed in the document feeder tray. SOLUTION ID: 63,298
SOLUTION: To program RADF selection, perform the following: USAGE: 0
1. Access the Key Operator Mode (power the machine OFF, while holding down the HELP key,
power the machine ON).
2. Select #9 Memory Switch.
3. Select [No. 3: RADF- Original effect].
4. Choose either [RADF Selected] or [RADF + Auto Reset Key Selected].
5. Power the machine OFF/ON to exit the Key Operator Mode.
DESCRIPTION: Microsoft* Word 97 chapter insertion mode (mixed tray) does not operate. All paper is SOLUTION ID: 69,271
pulled from one tray.
SOLUTION: CAUSE: The 25 mode dipswitches 14-3 and 14-4 set to OFF (default). USAGE: 0
SOLUTION: In order to print from different trays during the same print job, perform the following:
1. Power the machine OFF.
2. Access the 25 mode (hold down the 2 and 5 keys, and power the machine ON).
3. Press the 1 key on the touchscreen for software switch setting.
4. Use the up/down arrows to increment to software switch 14-3.
5. Press the OFF button to change the data to 1.
6. Use the up/down arrows to increment to software switch 14-4.
7. Press the OFF button to change the data to 1.
8. Press the previous screen button on the touchscreen to return to the memory setting mode
window.
9. Power the machine OFF/ON to return to normal operation.
DESCRIPTION: In a Macintosh* environment, before the print job is executed, a PRINTING IN PROGRESS SOLUTION ID: 70,645
message is followed a few seconds later by a READY TO PRINT message indicated on the
printer.
SOLUTION: CAUSE: The initial PRINTING IN PROGRESS message occurs because an active printer is USAGE: 0
queried by the AppleTalk* protocol for availability.
DESCRIPTION: Difficulty reading ECM count; the numbers sequence too fast. SOLUTION ID: 58,488
SOLUTION: CAUSE: The 1 Shot Indication Time is set to 3 seconds. USAGE: 0
SOLUTION: To set the 1 Shot Indication Time to 5 seconds, perform the following:
1. Power the machine OFF.
2. Access the key operator mode (power the machine ON while pressing the HELP key).
3. Select [9] Memory Switch.
4. Select No.22: 1 Shot Indication Time.
5. Select 5 seconds.
6. Press Previous Screen.
7. Power the machine OFF/ON to exit the key operator mode.
DESCRIPTION: Using interrupt, the original job is cleared or lost at the completion of the interrupt job. SOLUTION ID: 54,303
SOLUTION: CAUSE: Level 14 EPROM programming. USAGE: 0
Note: Level 14 was factory installed in 250 United States machines but was not distributed via
Parts Distribution or available as a download format in the United States.
DESCRIPTION: Cannot order revision 13.2 EPROMs introduced from Technical Bulletin #7. SOLUTION ID: 53,540
SOLUTION: 7060 Technical Bulletin #7 dated 5/13/98 released version 13.2. This special EPROM allowed USAGE: 0
usage of either the manual bypass tray or tray 5 (LT-351) to provide increased paper capacity when
the thin/thick paper mode is selected. This version is no longer available because of a potential
problem with the firmware.
CAUSE: The paper base actuator (p/n 25SA40200) has hung up causing a false paper detect
situation. The machine attempts to feed a piece of paper but no paper is present.
SOLUTION: The paper base actuator has been redesigned. The first change eliminated the
above problem but may introduce soiling of the rear side of the paper in the tray. To eliminate the
soiling problem a spacer was added to the under side of the paper feed oscillate plate (p/n
25SA40150). This configuration was installed on machines with serial numbers 55FE00020
through 55FE00223.
The current configuration has a redesigned [[paper base actuator| IMAGE V:\bitmaps\CJH065.BMP
SCROLL]] (p/n 25SA40202) which is gray in color. This eliminates the spacer that was added to
the [[paper feed oscillate plate | IMAGE V:\bitmaps\CJH066.BMP SCROLL]](p/n 25SA40150). This
change was incorporated on machines with serial number 55FE00224 and above. This is the
recommended configuration.
Note: When installing the paper base actuator (p/n 25SA40202), the spacer is to be removed from
the paper feed oscillate plate (p/n 25SA40150).
DESCRIPTION: What print drivers are compatible with Macintosh* OS X (Version 10)? SOLUTION ID: 127,234
SOLUTION: Konica does not currently have native Macintosh OS X print drivers. Printing from Macintosh OS USAGE: 0
9x applications within OS X is supported using the current [[Adobe* PostScript* drivers for
Macintosh| URL
http://www.adobe.com/support/downloads/product.jsp?product=44&platform=Macintosh]].