BPP - EHS - Incident Management Rev 040607 Final

Business Process Procedure EHS
Incident Management
Rele
ase
1.0
Document Change Control

Description
Created by
Date
BPP
Incident
Management
R.
Swaminathan /
Kalidas
09.05.07
Reviewed
by
Swaminath
an
Date
15.05.0
7
Approved
by
Peter
Worthington
BUSINESS PROCESS PROCEDURE
Responsibility:
Page 1 of 21
Title:
Organization/Area:
EUP Category:
302277239.doc
EHS representative (
Line management)
Incident management
Release:
Status:
ECC6.0
Released
Date
04.06.07
( Business Role)
Overview
Trigger:
To make an entry of an incident that happened at a work area.
Business Process Description Overview
Incident Management process is used for managing incident related data. This will be achieved using
Incident/accident log in SAP. For every incident, an entry log is created in SAP. We can create an
incident log and also search for a incident that has already been created.
Incident Management forms the basis for recording and managing unplanned events (incidents) in which
persons are injured or killed, property is damaged, or the possibility of damage occurring exists.
Input - Required
Fields
Field Value / Comments
Entry Type
Incident entry type
Plant
Plant number
Time of event
Date and time of event
Output Results
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Comments
Incident Log created with system

assigned number
Incident notification created for
every person involved using system
assigned number
Incident report
Tips and Tricks

Procedural Steps
1.1.
Create Incident Log by:
Via Menus
(a) Logistics>Environment Health & Safety>Industrial Hygiene &

Safety>Accidents>edit incident/accident log
Via Transaction Code
CBIH82
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1.2.
On screen Edit Incident / Accident log: Initial Screen use the icon at top of page
Incident/Accident Log press Create to show a new log and then enter information as
specified in the fields in the table below:
Field Name
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Description
R/O/C
User Action and Values
Comments
(Required/
Optional/Co
nditional
Log Entry
A field that uniquely identifies

an entry in the
incident/accident log using
a system assigned number
Identifies the entry type in the
incident/accident log.
Ie: the injury category fall
from height, commuting,
contact with electricity etc
Field that identifies the plant
to which the incident/accident
log entry is assigned
Specifies the language in
which the data record was
entered
No action required since system

will generate number for this log
Choose the entry type from

drop down box
Choose the plant where the

incident happened
Time of event
Date and time of event
System proposes current

date/time as default date/time.
Check and enter the required
date and time using drop down
box.
Event
Describes the event in userdefined text form (free text).
Enter the short description of

event (there will be an
opportunity to expand on this
later)
Work area
Field that identifies a work

area (Basic organizational
unit in Industrial Hygiene and
Safety.)
Enter the work area where the

event took place from drop
down box.
Choose accident location

defined in that work area
Entry Type
(Cause of
injury)
Plant
Entry Lang
Accident
location
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Incident/accident
management accesses the
accident locations you have
specified (related to the work
area).
Always choose English

O
Description
If you cannot provide an

exact enough definition of an
accident location by
specifying one work area,
you can add the accident
location to the information
stored for the work area.
Enter more information about

incident location eg. Under
stairs leading to the planning
office.
If an accident location does

not belong to any work area
(for example, company
parking lot), you can state the
exact location of the event
(for example, in the case of
accidents while commuting to
or from work).
Person role
Identifies the role of the

person involved or contact
person in relation to the
incident
The first role should always be the

Person affected if incident
Report is required list other people
involved after this
Description of
the role
Description of the role that

identifies person involved or
other people uniquely.
Field that identifies Person
involved by their HR
employee number
No action required
Choose person involved is

Employee
External Person
Choose tick mark this then brings
up another view where you
type either first name or last name
to search for person data from HR
records for employees and
external persons
Press Enter
Person
involved
Note: Pl. do not choose Applicant

Since Applicant master data will
Not be maintained in HR since
recruitment component is not
implemented in HR
Person
Group.
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Specifies whether the person

is an employee, an
applicant, or an external
person.
O
No Action required automatic from
HR
Name
You can enter either an

employee (internal person) or
a business partner (external
person) as a person.
No action required as this will be

populated automatically
For internal persons the

name is made up of the first
and last name.
Witness for
person
Affected
If you enter a person

involved in the role of
witness, enter in the
Witn.Pers.Affct field the ID
for the person affected on
whose accident details the
witness is to make a
statement.
Enter the person ID of person

affected
Person group

is an employee, an
person

Employee or
External Person
Choose tick mark
Reportable
event
Indicator identifies whether

this event is reportable to
authorities or not
Mark this indicator if it is

reportable to the authorities
Production
time lost

this event involves production
time lost
Mark this indicator if it involves

production time lost (where the
total job was affected).
Press <Save>
This will bring up the screen Incident / Accident log: Edit Entry
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1.3 On screen Incident / Accident log: Edit Entry, go to Event data tab and enter information as
specified in the fields in the table below:
Field Name
Log Entry
Description
Field that uniquely identifies
an entry in the
incident/accident log by a
system generated number
Entry type

No action required
O
Identifies the entry type in the
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R/O/C
No action required
Comments
Status
Entry
language
Time of
Event
Event
Specifies the position of the

entry within the release
authorization procedure
Specifies the language in
which the data record was
entered.
Event date
Describes the event in userdefined text form.
Reportable
event
Specifies whether the event

is reportable.
Fatality
You cannot set the indicator

for a fatality on this page this
will be covered later in the
Incident/Accident Log: Edit
Person-Related Data dialog
box.
Production
time lost
Plant
Work Area
No action required
No action required
No action required
O
O
No action required
No action required
No action required
Key that identifies the plant

to which the incident/accident
log entry is assigned
No action required
Work areas can be defined

with respect to processes,
plants, task areas, or groups
of persons.
Key that identifies the scene
of an accident uniquely
Descriptions
If you cannot identify the

accident location via a work
area (for example, for
accidents that occurred on
the way to work), you can
enter a description of the
accident location here.
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Indicates whether production

time was lost due to the
event.
Accident
location
Functional
location
No action required
O
Functional location defined in

Plant Maintenance Module.
No action required
O
O
No action required
No action required
Enter the corresponding functional

location from the PM master data
e.g. Could be a machine
This has to be linked to the

work area where the incident
took place
Equipment
Equipment number involved

in incident
Machine
Describes the machine or

equipment involved in the
event
Type of
damage
If the event caused damage

to machines, installations,
processes and so on, the
details entered for the type of
damage can be used in later
evaluations
Maintenance
Required
Indicates whether a plant

maintenance task has to be
initiated to repair the
damage.
Enter the equipment number from

the Equipment master data within
PM
Enter the description of
equipment involved
Select the phrase for type of
damage
Mark if plant maintenance task is

required to repair the equipment
Go to
Person
Involved Tab
Enter the eye witness, first aider
and supervisor details if required
Enter the role as Eye witness or
Supervisor or first aider as required.
Role of
person
Identifies the role of person
Description of
role
Person
involved
Description of person role
No action required
Key that identifies a person

involved.

Employee
External Person
Choose tick mark
Type either first name or last name
to search for person data from HR
records for employees and
external persons or press tick mark
Press Enter
Note: Pl. do not choose Applicant
Since Applicant master data will not
be maintained in HR since
recruitment component is not
implemented in HR
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Person
Group

is an employee, an
person
Name
You can enter either an

employee (internal person) or
a business partner (external
person) as a person.
No action required and this will be

populated automatically
Witness for
person
affected
Field that uses the unique

number of the person
affected to link to the witness
detailed on this line
Enter the person ID of person

Affected which should be on the
first line
Person group
States if the person who was

affected is an employee or
external person
Choose person involved as

Employee or External Person
Choose tick mark
Time of
statement
Specifies the date on which

the person involved made a
statement about how the
accident occurred.
Select the date and time from the

Drop down boxes
Accidents
details
You can describe here how

the accident happened in
user-defined text form.
No Action required.
Click on <display note> icon

to add more details about the
incident
Click on <details> icon
Refer step 1.4 below
Details
screen
possible only
for person
affected role
1.4 On screen Incident / Accident log: Display person-Specific Data,. Enter information as specified
in the fields in the table below:
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Field Name
Log Entry
Accident
notification
number
Rel.witn field
(Relevant
witness for
person
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Description
Key that uniquely identifies
an entry in the
R/O/C

No action required
O
No action required
Identifies the accident

notification number.
Identifies the relevant

witness for the person
affected.
Choose the relevant witness

person ID & person group
Comments
affected)
Accident
category
Status
Reportable
Accident
Fatality
Privacy case
Date of
death
Identify accident category.
Informs you of the current

status of an object.
Specify whether the
accident is reportable to an
external authority or ABB
global requirements
Shows whether the event
caused the death of a
person affected
Indicates that the case is to
be treated as a privacy
concern case.
The date on which the
person affected died of the
effects of the event.
O
O
Choose the category from the

drop down list
Press <Enter>
No action required since initial
status will be created
Tick if appropriate
Tick if the person affected

involves fatality
Tick if person details are not to

appear in incident report because
of privacy issues
Enter the date of death if incident
involves fatality
Person
affected box
Name
In the case of internal

persons, the name consists
of the first and last name.
Date of birth
Person date of birth
No
Number uniquely identifies

the person affected.
Press
Treatment
Tab
Person
group (this is
for the
physician
who did
treatment)
First
physician
Specifies whether the

physician is an employee,
an applicant, or an
external person
Person
group of
further
treatment
person
Specifies whether the

person is an employee, an
person.
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the first physician to give

treatment.
No action required
No action required
No action required
Choose person group as

Employee or external person
Choose the person ID from

HR/physician master records if an
employee. It may also be an
external employee and these
records need to be maintained in
the system
Choose person group as
Employee or external person
Further
Treatment
Identifies the medical

provider responsible for
further treatment
Hospital
Identifies the hospital where

the person affected is being
treated.
Treatment in
emergency
Room

treatment done in
emergency room.
(emergency room includes
doctors surgery)
Treatment
overnight as
inpatient
Indicates that the employee

was hospitalized overnight
as an in-patient.
Choose the person ID from

HR/external persons master
records.
Choose the hospital
Mark the indicator if applicable
Mark the indicator if applicable
Enter the details using <display
Remarks
Box
Internal note
External
note
For saving notes or

comments for internal use in
user-defined form.
You can store notes in userdefined text form that can
be shown to external bodies
as required, for example,
the trade supervisory
authority or workers
compensation
14Association.
note> icon.
O
Enter the details using <display

note> icon.
Press Injury
/ illness Tab
Main injury
Identifies the most important

injury or illness from this
incident
Old injury /
illness
Indicates injuries or illnesses

that already existed before
the event occurred.
Injury /
illness
A phrase set is stored for

the field. Call it up using the
input help and choose the
required phrase.
Description
of Injury /
illness.
Displays the first 60

characters of the phrase
you entered in the
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Mark the major injury
Mark the old injuries
Choose the required phrase
No action required
Injury./Illness. Field
Body part
A phrase set is stored for

the field. Use the drop down
box
Description
body part
Description
of body part
Name of body part

You can describe the body
part in more detail in userdefined text form
Choose the required phrase
No action required
Enter more description if required
Enter the date and time
Enter the date
Enter the date and

Press <Enter>
No action required
No action required
Enter the days
Enter the date
Time Data
Tab
In Absence
box
Ceased work
Date of ceasing to work
Absence
Start date

the absence of the person
affected starts
End of
absence

the absence of the person
affected ends.
Return to
work

the person affected returns
to work (being the day after
the End of Absence date).
Calender
days
Specifies the number of

calendar days that lie
between the start date and
end date of the absence.
Est.duration
of .absence
Estimated duration of
absence (in days) if there is
no end date
Restriction
or job
Transfer
box
Start of
Restriction
or date of
job transfer
Specifies the start of the

period in which an
employee,
Could not perform all the
tasks assigned to his or her
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job
Was unable to work full time
Was temporarily transferred
to another job (task)
Workdays

workdays on which an
employee,
Enter the work days
Enter the date
Enter the calendar days

job
The days with restrictions
are calculated as follows:
Days on which several
restrictions overlap are only
counted once.
Absences that lie within the
period of a restriction are
deducted from the days with
restrictions.
End of
Restriction
or date of
job transfer
Specifies the end of the

period in which an employ
job
Calendar
days

calendar days on which an
employee:
job
Page 16 of 21
Was unable to work full-time

Working
Time box
Work
Schedule
Identifies the daily work

schedule valid for the
person affected on the day
of the event
Normal
working
Time
Specifies the start of the

normal working time of the
person affected on the day
of the event.
Lost Shifts
Specifies the sum of missed

shifts of the person affected
No action required (as this is not

captured by HR this field will not
be populated).
This data not

captured at
HR

be populated).
This data not

captured at
HR

be populated).
This data not

captured at
HR
Enter the experience
No action required
Mark the indicator if required
Working
experience
box
Time at work
center
Specifies the experience of the

person affected at the time the
event occurred.
Persons
Age
Specifies the age of the person

affected at the time of the event
Main work
center
Specifies whether the work

center at which the person had
an accident is the work center
at which the person affected
usually works.
Press
Industrial
Hygiene &
Safety data
Tab
Protective
clothing &
measures
box
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Personal
protective
equipment
Names the personal

protective clothing that the
injured person was wearing
when the accident occurred
Choose the phrase from drop

down box
Technical
safety
device
Names the technical safety

device or the safety
measure that was taken.
Corrective Action.

down box
Safety
measures
taken
Describes which preventive

measures were taken to
prevent similar accidents
happening in future.

down box
Identifies the cause of the

accident uniquely (direct
causes)

down box
External
influence
Identifies an external factor

that influences the accident.
(indirect Causes)

down box
Accident
cause object
Object or substances that

caused Accidents
(mechanism of Injury)

down box
Movement
of accident
object
Identifies the type of

movement made by the
object that caused the
accident

down box
Activities of
injuries
persons
Identifies uniquely the

activity that the person
injured was involved in
when the event occurred.

down box
Movement
of inured
persons
Identifies uniquely the

movement that the person
injured was making when
the event occurred.

down box
Assessment
Parameters
box
Cause of
Accident
Page 18 of 21
1.5 On screen Incident / Accident log: Display person-Specific Data,. Click on Accident reports,
system will show you list of incident reports available. Click on display icon to
see the report.
1.6
Change the status of Person specific data:
1.6.1
Menu path: Incident/Accident Log >status switch >fetch decision
Result: status changes from created to conference (this means the information is still under discussion
and may be changed at any time)
Note:
1.6.2
Menu path: Incident/Accident Log >status switch > supplement data
Result: status changes from conference to data entered (this means that the data has been entered
and unless someone shows otherwise it is liable to be closed).
1.6.3
Menu path: Incident/Accident Log >status switch > set to historical
Result: status changes from Data entered to Historical

Pl. Note: Cannot change the data after changing the status to Historical.
Change the status of Incident Log data:

1.7.1
Menu path: Incident/Accident Log >status switch > Request release
Result: status changes from created to In process
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1.7.2
Menu path: Incident/Accident Log >status switch > switch to next status
Result: status changes from In process to conference
1.7.3
Menu path: Incident/Accident Log >status switch > switch to next status
Result: status changes from conference to closed
1.7.4
Menu path: Incident/Accident Log >status switch > reset to initial status
Result: status changes from any status ( except closed status) to initial status
Pl. Note: Cannot change any data after changing the status to Closed.
Unit Testing Conditions and Variations

SETUP DATA
DATA OBJECT
VALUE/CODE
CONDITIONS/STEPS
CONDITIONS & VARIATIONS
Page 20 of 21
DESCRIPTION
EXPECTED RESULTS
COMMENTS AND NOTES
ACTUAL RESULTS
OK /
ERROR
Comments:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Approval:
Page 21 of 21
Peter Worthington
Date:
4 June 2007

BPP - EHS - Incident Management Rev 040607 Final

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Business Process Procedure EHS

Document Change Control

BUSINESS PROCESS PROCEDURE

Field Value / Comments

Incident entry type

Date and time of event

Incident Log created with system

Tips and Tricks

Create Incident Log by:

(a) Logistics>Environment Health & Safety>Industrial Hygiene &

Via Transaction Code

User Action and Values

A field that uniquely identifies

No action required since system

Choose the entry type from

Choose the plant where the

Date and time of event

System proposes current

Describes the event in userdefined text form (free text).

Enter the short description of

Field that identifies a work

Enter the work area where the

Choose accident location

Always choose English

If you cannot provide an

Enter more information about

If an accident location does

Identifies the role of the

The first role should always be the

Description of the role that

Choose person involved is

Note: Pl. do not choose Applicant

Specifies whether the person

You can enter either an

No action required as this will be

For internal persons the

If you enter a person

Enter the person ID of person

Specifies whether the person

Choose person involved is

Indicator identifies whether

Mark this indicator if it is

Indicator identifies whether

Mark this indicator if it involves

User Action and Values

Specifies the position of the

Specifies whether the event

You cannot set the indicator

Key that identifies the plant

Work areas can be defined

If you cannot identify the

Indicates whether production

Functional location defined in

Enter the corresponding functional

e.g. Could be a machine

This has to be linked to the

Equipment number involved

Describes the machine or

If the event caused damage

Indicates whether a plant

Enter the equipment number from

Mark if plant maintenance task is

Identifies the role of person