PROFILE

Over 10 years of industry experience. Hands on experience of working in 6 SAP

projects of which 3 full life cyclesimplementation using ASAP methodology: from
Business Blueprint, Realization, Finalization, to Go-live & Support.

Nearly 7 years of experience in SAP Sales and Distribution (SD) module and
integration of SD with FI, CO, MM, WM and PP modules as a functional consultant.

Expert knowledge on order to cash (OTC) processes.

Functional expertise: Pre-sales activities such as inquiry and quotation, and major
business activities such as Pricing, Billing, Shipping, Transportation, Availability
check (ATP), Credit Management, Partner Determination, Output Determination,
Bill of Materials and Variant Configuration.

Technical proficient on debugging and user-exits. Good understanding of ABAP

codes.

Proficient in customizing different Sales Orders such as Standard sales order, Rush
sales order, Cash sales order.

Expert in Shipping Point Determination, Route Determination, Transport and

Delivery Scheduling, Backward Delivery Scheduling, Partial and Complete
Delivery, Subsequent Outbound Delivery Split and Grouping of Deliveries.

Expert resource for customizing allocation of Free-of-charge items, and

customization for Free of charge delivery, Invoice Correction Request, and Return
Orders, Credit Memo, and Debit Memo.

Expert in the customization of customer master data, material master data, and
data sharing among sales organizations.

Variant Configuration: hands on experience on Super BOMs, Super routings,

Configuration profile, Object dependencies, Constraints, and Pricing.

Pricing Experience: Configuration of Condition Types, Condition

Tables and Access Sequences, Determining and Maintaining Pricing Procedure,
Creation of Condition Records, Special Pricing Functions such as Condition Exclusion and
Analysis of Pricing.

Billing Experience: Configured Billing Documents based on Billing Types and Item
Categories, Customized Invoices. Expert in integrating billing to Accounting and
Controlling.

Credit and Risk Management: Sound knowledge in the configuration of Credit

Control Area, Credit Data and Credit Groups. Direct experience of customizing Dynamic
credit check process and payment guarantee procedure. Deep understanding of credit card
processing.

Worked on time related and service related revenue recognition procedures.

Expertise in configuring Billing Plans,Rebate agreement and Inter-company billing.

Advanced knowledge on third party sales process and intercompany sales. Good
understanding of intercompany pricing and billing procedures.

Production support: experienced in unit testing, system integration testing,

performance testing and user acceptance testing, and regression testing

Experience in data cleansing and data conversion using tools like LSMW, BDC,
CATT, and eCATT, interfaces includingEDI/IDOC, RFC and BAPIs.

Excellent communication, time management, and interpersonal skills.

TECHNICAL SKILLS:
ERP

Systems

Operating

systems

SAP

R/3

Windows

NT,

4.6C

ECC

5.0

Windows

2007,

Vista,

ECC6.0
XP,

95

Project tools SOLMAN, SharePoint, MS Office Suite, Ms-Project, Ms Outlook, Mercury Load
runner, HP Quality Center 10.0, Manual Testing Techniques
PROJECT EXPERIENCE:
Confidential,
SAP

USA,

Stamford,

Consultant

CT

June

Sales

2011
and

to

present
Distribution

ECC 6.0 implementation

Conducting workshops to gather the business requirements.

Meeting with business process owners and departmental heads to identify

the business requirement.

Analyzing the clients as-is business process and mapping it to to-be business
processes by identifying the gaps.

Preparing business process documents for the sales and distribution activities.

Drafted functional requirement specifications (FRSs) for customer master,

quotation processing, sales order processing, consignment processing, billing,
returns processing, contract processing, rebates processing, and backorder
processing.

Prepared dataflow diagram for all of the business processes to be included in FRSs.

Drafted user requirement specification (URS) for sales and distribution.

Identified RICEFW objects to meet the client specific requirement.

Prepared functional specification for the development of Reports, Interface,

Conversion, Enhancement, and Forms. Prepared unit test scripts and checklist to be
included in the functional specification. Tested RICEF objects.

Configured customer master and partner determination. Added customized

partners in the customer master record.

Designed customer master and customer account group.

Worked in customer master conversion. Analyzed legacy customer records to map

properly to the SAP systems and successfully migrated the customer master records
using LSMW.

Successfully worked on pricing conversion, material listing conversion,open

sales order conversion,contract conversion, and CMIR conversion.

Worked on designing the pricing procedure.

Configured pricing procedure, condition types, access sequence, and

built custom pricing tables.

Configured account determination, and identified account keys to post to the

related G/L.

Prepared test scripts for the Sales and Distribution.

Trained testers to execute the test steps in SAP and recording the test results in HP
Quality Center.

Designed smart forms for order acknowledgement, invoice, and rebate credit
memo

Defined user roles and security matrix for SD activities.

Fixing configuration to support testing activities.

Working on integration testing and mock 2 preparation.

Working on training business subject matter experts (SMEs) on SAP functionality to

train them as trainers.

Working on cross-functional integration with LE/WM, MM, FI and PS.

Working with developers to make the RICEF objects fully functional.

Confidential,

Irvine,

SD

CA

March

10

May

Functional

2011
Consultant

Version: ECC 6.0

Responsibilities

Involved from blueprint preparation stage of the project to realization and go

live/support activities.

Integrated SD with MM, PP, and FI/CO modules.

Configured order to cash (OTC) processes including sales order to invoicing, and
cash application.

Customized OTC process control elements such as document types, item

category, and schedule line category.

Maintained Copy control rule to ensure proper flow of data and information in sales
and billing document types.

Customized pricing procedure according to the companys business process.

Worked on Rebate Agreements, assigning Condition type groups and tables,

activating rebate Processing, setting up retroactive rebates.

Customized contracts and configured contract related business process.

Worked on automatic determination of shipping points, and routes.

Customized outbound delivery documents, picking, packing, and

transportation.

Customized transport and delivery scheduling, delivery note, backward

delivery scheduling, partial delivery, and grouping of deliveries.

Configured backward and forward scheduling in deliveries.

Customizing order reasons, ATP, ATP using product allocation and unittesting
the configuration.

Configured billing documents and maintained copy control rules for billing
documents. Worked on collective invoice and invoice split. Also responsible for unit
testing in billing.

Customized and configured Availability Check and requirement processing

Checking Groups, checking rules and control parameters through requirement
types. Also completed Dynamic Product Proposal and Transfer of Requirements.

Credit management: Created credit control area, assigned it to sales area, created
credit control and risk category, credit group for customers, automatic and dynamic
checking.

Handled and configured reverse logistics (handling customer returns)

including Debit/Credit notes.

Production support: Resolved tickets and worked with business users and
developers to solve the issues. Testing:Carried out unit testing, systems testing,
integration testing, user acceptance testing and regression testing.

Worked in data cleansing, data formatting and data upload.

Worked with ABAPers to generate customized reports and design forms.

Worked with developers to create user-exits in sales order creation, delivery and
billings.

Involved in Core User and Super User Trainings.

Confidential,

Frankfort,

SAP

IL

Apr

2009

SD

Mar

2010

Consultant,

Version: ECC 6.0

Responsible for gathering requirement analysis and development of the application

through interactions with business process owners in relation to legacy and current
systems.

Configuration of SD Enterprise Structure and initial customization as per business

needs.

Worked closely with the marketing and account receivable departments along with
the ABAP team members to gather and verify requirements for the customer master.

Configuration of OTC Process: orders, returns and credit/debit memo

requests.

Configured and customized exclusive Pricing Procedures with Price, Costs,

Surcharges, Discount, Freight, Profit Margin using Condition Technique.

Interacted with developers to design reports, Smart forms and User-exits.

Worked on Variant Configuration, linked classes, items and BOM, configured

configurable materials-BOM, variant pricing and dependencies.

Worked on rebates, material determination, out-put determination using

condition techniques.

Configured and customized new Sales, Delivery and Billing document types,
Number ranges

Maintained Copying controls for Sales, Delivery and Billing documents.

Logistics configuration for shipping such as goods issue for outbound deliveries.

Configured outbound delivery documents, delivery item category, and item

category determination rule.

Configured shipping point determination by customizing shipping conditions,

loading groups, and by defining organizational structures in the logistics.

Configuration of Route and maintaining the Route determination. Configured the

delivery processing, picking, packing and goods issue functions.Worked on route
determination by customizing the modes of transport, shipping types, connection points,
stages, transportation zones, and shipping conditions.

Revenue account determination: Dependencies for Revenue account

determination, assignment of account keys and G/L accounts. Worked with FI/CO team to
streamline revenue recognition.

Worked on customizing ATP and transfer of requirements to MRP. Configured the

inward and outward movements of goods for ATP checking.

Defining all determination procedures with condition techniques.

Third-Party transactions (Direct ship process) and Rush Orders, and Cash Sales

Master data customization of customer master data, customer account groups,

partner determination, partner types, access sequences and procedures.

Worked on defining transportation zones, transportation planning points and

document settings.

SD/FI Integration: Revenue account determination, G/L accounts, accounts keys.

Close interaction with the users and programmers.

Active participation in workshops and group meeting.

Confidential,
SAP

Cypress,
SD

CA

Feb

2008

Functional

Jan

2009
Consultant

Version: ECC 6.0

Responsibilities:

Involved from blue print phase to go-live and support phase of the project.

Implementation of the customer order management processes, pricing

procedures, and billing with integration to the FICO, WM,SM IM,PM and MM
modules.

Configured order to cash (OTC) process flow.

Configured components related to Sales Orders: Sales document types, Item

categories, Schedule Line Categories, Document flow, Copying controls, Contracts
and scheduling agreements, Incompletion logs.

Customized Pricing (Price configuration, Condition technique, Condition

types, Access sequence, Condition records, Special functions, customer hierarchy
for pricing, special condition types), Taxes, as well as credit/debit notes.
Interacted with ABAP team members and providing them with table names
for developing user exits for special pricing conditions.

Maintained copying control from Sales / Delivery / Billing documents for

consignment and third party.

Customized output determination for sales document, Deliveries and Billing

documents.

Created and customized billing documents and billing methods and rules. Added
enhancements to the billing plans types and created date determination rule and also
configured the date category.

Provided production support by trouble-shooting problems that were encountered by

users and super users.

Worked on different consignment processes like consignment fill-up,

consignment issue, consignment pick-up and consignment return

Worked on pricing procedures (condition types, access sequence, condition

exclusion and pricing procedure determination) and tested the customized pricing
procedure.

Assisted and documented a variant configuration solution. Worked on Super

BOM, Super routing, characteristics, values, classes, and preconditions.

Configured complex surcharges for configurable materials. Worked on

preconditions, selection conditions, dependencies and constraints.

Worked on the ATP check as per the client requirement and configured and tested
the ATP Check.

Worked on automatic credit limit checks according to a range of criteria and in

line with companys requirements. Also defined at what point the system carries out these
checks (order, delivery, goods issue, etc.)

Worked on revenue recognition cycle business activities, such as sales order

entry, shipping, billing and collection.

End user trainings and preparing the user manual.

Confidential,
SAP

Louis,

MO

Jan

2007

Feb

SD

2008
Consultant

ECC 5.0
Responsibilities:

Conducted group workshops & one-on-one requirement gathering

sessions with super users and management; prepared a detailed document of ASIS study and developed the detailed TO-BE processes to suit the company objectives.

Defined the partner functions for business partners by assigning an account group.

Configured inquiry-to-cash process including inquiry, quotation, sales order,

shipping and billing information system.

Configured pricing procedure, condition types, access sequences, and tables.

Customized condition types related with base price, discounts, surcharges,

freight costs and taxes.

Configured and customized transfer of requirements and availability check as

per the requirements. Customized requirement types, requirement class, checking groups,
and schedule line category for transfer of requirement.

Configured Availability check with ATP logic.

Configured delivery processing, picking, packing, automatic batch

determination, shipping point determination and storage location determination.

Customized transportation planning that involved acquiring the services of the

forwarding agent, organizing means of transport, specifying route for shipment, and
defining the stages for the route in the most efficient way.

Configured billing documents and maintained copy control rules. Also customized
special billing documents such as Performa invoice, debit and credit notes. Carried out
testing of billing documents.

Worked in configuring dunning procedure and credit management functionality.

Configured inter-company and third party sales order processing.

Migration of Master data - customer masters, material masters, pricing masters

from the legacy system into SAP.

Worked on Go-live and provided Post-live production support to trouble-shoot

problems encountered by power users.
Confidential,

South

Field,

MI

Feb

2006

Nov

2006

SAP SD Analyst
Responsibilities:

SD was to be configured to support sales and distribution activities. It was also linked
to MM and WM to support the sales and contracts. Each of these areas required unique
pricing considerations based on volume, account type, commercial vendor, promos and
specials.

Configured OTC process by customized inquiry, quotation, sales order, cash

order, rush order, deliveries, transfer orders, post goods issue, billing and release
to accounting.

Worked as a team member in troubleshooting the complex pricing procedures, which

was initially configured and was confusing the users causing losses to the company in
certain business transactions especially where discounts were involved.

Configured various credits and debits memo requests for the corresponding billing
types and used workflow for credit memo requests based on value.

Tested sales documents, billing document and credit management functionality.

Created batch management to schedule billing due list automatically and output
determination procedures for billing documents.

Using the LSMW tools, responsible for loading key cut-over data into system
including customer master and credit master.

Configured the billing plans as per the requirements. Customized the billing dates as
per the billing plans - milestone billing and periodic billing.

Configured basic functions such as output determination procedure, and text

determination procedure.
Confidential,

Glendale,

CA

Feb

2005

Dec

2005

Role: SAP SD Analyst

Responsibilities:

Worked in master data for customer master, material master, customer material info
record, Master data migration from legacy system to SAP using LSMW.

Worked on master records for business partners and defined account

groups and field selection for customers.

Worked on order to cash processes including order management, delivery

processing, invoicing, and cash application.

Processed customer master records. Maintained customer hierarchies and

determined which combinations of sales and distribution areas are permitted for each
customer hierarchy type.

Worked in billing documents configuration. Customized order related and delivery

related billing process.

Configured material determination using condition technique.

Worked in pricing procedures (condition types, access sequence, condition

exclusion and pricing procedure determination).

Helped in developing a strict but flexible credit/risk management which the top
management was very concerned as they were dealing with small lesser known companies
without affecting the trust of their growing markets. Detailed payment card agreements
with valid blocking reasons where configured.
Confidential,

Kathmandu

May

2002-

Dec

2003

Executive Officer
Responsibilities

Analyzing balance sheet, income statement, and cash flow statement and other
related statements of the customers as a Credit Analyst.

Analyzing business processes of the borrowers and working with them to implement
industry best practices.

Preparing annual budget (profit plan) of the branch and analyzing costs and variance
on timely basis, conducting the business within approved expenditure level, analyzing
different scenarios, and conducting what if analysis.

Issued Letter of Credit (LC) to foreign banks as requested by domestic importers,

finalized terms and conditions of the LC.

Scrutinized international trade documents such as Bill of Lading, Certificate

of country of origin, Transit insurance policy, packaging list, pro forma
invoice which were sent by foreign banks to release the payment to foreign exporters.

Scrutinized export LC documents sent to the local exporter by European and

American importers via their banks. Helped negotiating trade terms with the foreign banks
and MNEs and collected payments on behalf of the local customers.

Handled trade finance business of the branches to serve business houses dealing
mainly with India and China.

Used Excel extensively to prepare reports, analyze financial performance, and create
scenarios

Branch level asset acquisition, depreciation calculation and assets management.

Monitoring daily cash requirement at branch level and making necessary

arrangement with corporate office.

Conducting day-end, month-end, quarter-end and year-end operation in the ERP

environment.

Supervising the preparation of profit loss account, balance-sheet and cash flow
statement at branch level.

Communicating branchs business plan the CEO and BOD members and addressing
their concerns.

Installed banking ERP software (Pumori) in two branches and implemented

successfully.

Monitoring and addressing customer privacy and account security issues.

Confidential,

Kathmandu,

Nepal

Feb

1997-

May

2002

Supervisor
Responsibilities

Joined the bank as Jr assistant and promoted to assistant and supervisor position
successively.

Analyzed and processed requests for bank guarantee, letter of credit (LC) and
other trade instruments and provided trade finance services to exporters and importers
dealing mainly with India and China.

Worked in management information system department on reporting compliance,

security and privacy issues.

Responsible for branch accounting, passing journal entries, conducting

periodic end operations, and preparing financial and other reports for financial and
managerial accounting purposes.

Prepared loan loss provision sheet in Excel and recognizing loan loss provision in
books.

Prepared schedules and reports for further reporting to central bank.

Prepared daily exhibit reports for the use of branch manager.

Provided frontline banking services, customer services and retail banking such as
account opening, auto loan, home loan, mortgages, education loans etc.
Confidential,
Jan

Kathmandu,
1995

to

Nepal
Apr

1996

Senior Assistant (NayabSubba, Non-Gazzetted First class level)

Worked as Public Relation Officer at the Secretariat of Minster for Science and
Technology

Assisted Chief PRO on office administration

Liaised with and answered enquiries from media, individuals and other organizations,
often via telephone and email.

Prepared and supervised the production of publicity brochures, handouts, and direct
mail leaflets