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Zhu Federico

Review Question page

1. The aim of lean production is to do more with less, therefore
reducing the quantity of resources used. Using less labour,
materials, space and time.
2. The principles that are important in the pursuit of lean production
-Waste minimization
-First time right
-Continuous improvement
-Supply chain management
3. Kaizen is a practice of continuous improvement and it believes
that big results come from many small changes accumulated over
time encouraging the idea of continuous improvement and relies
upon staff participation.
4.Just-In-time is a method of lean production as goods are only
produced when needed and delivered in the customer immediately,
eliminating the need for storage, which is costly and wasteful.
5. Kanban is a system to prevent duplication, excess production and
defects should be recognized at each stage of the process.
6. Andon is an important method of lean production because it
allows control of mechanical and production processes. The benefit
of it includes bringing instant attention to production processes as
they arise and it encourage workers and supervisors to resolve
quality and safety issues immediately.
7. Cradle to Cradle refers to a sustainable model of production
based on natural processes, thus benefitting the environment.
Incorporating the idea of recycling or re-using.
8. Quality is the standard of something as measured against other
tings of a similar kind.
9. Quality is largely determined during production since it allows to
maintain loalty, reduce complaints cost, lengthens the life-cycle of
products and can reduce promotional costs.
10. Quality control is the most popular method of quality
management, it involves sampling products at the end and during
production, employing people to test products and extreme testing.
11. Quality assurance differ from quality control as it involves

setting standards throughout and organization, involving quality of

raw materials, production quality, delivery system and customer
service including after sales.
12. Quality management ensures that an organization, product or
service is consistent.
13. Quality circle is a group of employees who meet regularly to
consider ways of resolving problems and improving production in
their organization.
14. The advantages of benchmarking are:

Lower labor costs

Improving product quality, from taking products from

competitors and analyze them

Improving its functions, operations, products and services may

enjoy increase in sales and profits.
The disadvantages of benchmarketing are:

It remains inadequate to measure the overall effectiveness

Does not consider the circumstances under which
competitors attained such standards.
Anger of complacency and arrogance.


15. Total Quality Management is based on the principle that every

member of staff must be committed to maintaining high standards
of work in every aspect of a companys operations.
16. The purpose of national and international quality standards is to
ensure that products and services are safe, reliable and of good