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Konica-Minolta bizhub 500 Error Codes List page 1 (from 11 )

Code

Description

Causes

C0201

Drive
- The upper limit sensor /1 (PS6) does not turn ON within a
specified period of time after the paper lift motor /1 (M7) turns
ON.PRT: P

Paper lift motor /1 (M7)

Upper limit sensor /1
(PS6) Printer control
board (PRCB)

C0202

Drive
- The upper limit sensor /2 (PS13) does not turn ON within a
specified period of time after the paper lift motor /2 (M8) turns
ON.

Paper lift motor /2 (M8)

Upper limit sensor /2
(PS13) Printer control
board (PRCB)

C0203

Drive
- The upper limit sensor /3 (PS114) does not turn ON within a
specified period of time after the paper lift motor /3 (M124)
turns ON.r

Paper lift motor /3

(M124) Upper limit
sensor /3 (PS114) PC
control board (PCCB)

C0204

Drive
- The upper limit sensor /4 (PS123) does not turn ON within a
specified period of time after the paper lift motor /4 (M125)
turns ON.r

Paper lift motor /4

(M125) Upper limit
sensor /4 (PS123) PC
control board (PCCB)

C0205

Drive
- The upper limit sensor (PS152) does not turn ON within a
specified period of time after the paper lift motor (M151) turns
ON.

Paper lift motor (M151)

Upper limit sensor
(PS152) LU drive board
(LTDB)

C0206

Drive
- Paper lift motor (M5) abnormality. Shift motor (M4)
abnormality. Shift gate motor (M3) abnormality.

Paper lift motor (M5)

Shift motor (M4) Shift
gate motor (M3) PC
control board (PCCB)

C0207

Drive
- While in the paper feed, there occurs a condition twice in
succession in which the lift sensor (PS23) does not turn ON
within a specified period of time after the pick-up solenoid /BP
(SD1) turns ON. While in the power switch (SW2) ON, there
occurs a condition twice in succession in which PS23 does
not turn OFF within a specified period of time after SD1 turns
ON.

Pick-up solenoid /BP

(SD1) Lift sensor (PS23)
Feed motor (M9) Printer
control board (PRCB)

C0301

Fan abnormality
- Conveyance suction fan (FM5) abnormality.

Conveyance suction fan

(FM5) Printer control
board (PRCB)

Communication abnormality
- Communication abnormality between the engine control of
the overall control board (OACB) and that of the printer
control board (PRCB). While in the stand-by, an FS Ready
signal cannot be detected for a specified period of time.

Overall control board

(OACB) Printer control
board (PRCB)

C1001

C1002

FS
- FS communication abnormality. A serial communication is
unavailable between the FS control board (FSCB) and the
printer control board (PRCB).

FS control board
(FSCB) Printer control
board (PRCB)

C1003

FS-510
FS control board
- Flash ROM abnormality. A checksum error of the flash ROM
(FSCB)
is detected.

C1101

FS-511 Shift motor (M8) drive abnormality.

- When starting the home position movement, the shift home
sensor (PS10) does not turn ON a specified period of time
after M8 turns ON.
- When starting the shift position movement, PS10 does not
turn OFF a specified period of time after M8 turns ON.

Shift motor (M8) Shift

home sensor (PS10) FS
control board (FSCB)

C1102

FS-511:Tray lift motor (M7) drive abnormality.

- While in the main tray up drive, the main tray upper limit
sensor (PS19) does not turn ON within a specified period of
time after M7 turns ON.
- While in the main tray down drive, the lock signal of M7 is
detected.
- While in the M7 ON, the main tray upper limit switch (SW2)
or the main tray lower limit switch (SW3) turns ON.

Tray lift motor (M7) Main

tray upper limit sensor
(PS19) FS control board
(FSCB)

C1103

FS-511: Alignment motor (M5) drive abnormality.

- While in the alignment home position search, the alignment
home sensor (PS9) does not turn ON within a specified
period of time after M5 turns ON.
- While in the alignment operation, PS9 does not turn OFF
within a specified period of time after M5 turns ON.

Alignment motor (M5)

Alignment home sensor
(PS9) FS control board
(FSCB)

C1104

FS-511: Paper exit roller release motor (M13) drive

abnormality.
- When starting the pressure position drive, the exit roller
home sensor (PS13) does not turn ON within a specified
period of time after M13 turns ON.
- When starting the separation position drive, PS13 does not
turn OFF within a specified period of time after M13 turns ON.

Paper exit roller release

motor (M13) Exit roller
home sensor (PS13) FS
control board (FSCB)

Code
C1105

Description

Causes

FS-511: Intermediate conveyance roller release

motor (M12) drive abnormality.
- When starting the pressure position drive, the
roller release home sensor (PS12) does not turn
ON within a specified period of time after M12
turns ON.
- When starting the separation position drive,
PS12 does not turn OFF within a specified
period of time after M12 turns ON.

Intermediate conveyance roller

release motor (M12) Roller release
home sensor (PS12) FS control board
(FSCB)

C1106

FS-511: Stapler movement motor (M6) drive

abnormality.
- While in the home position search, the stapler
Stapler movement motor (M6) Stapler
home sensor (PS14) does not turn ON within a
home sensor (PS14) FS control board
specified period of time after M6 turns ON.
(FSCB)
- While in the 1-staple position movement, PS14
does not turn OFF within a specified period of
time after M6 turns ON.

C1107

FS-511: Stapler motor /Rr (M16) drive

abnormality
- The stapler home sensor /Rr (PS22) does not
turn OFF within a specified period of time after
M16 turns ON.
- PS22 does not turn ON within a specified
period of time after the OFF of PS22 is
detected.
- PS22 does not turn ON within a specified
period of time after M16 turns ON for reverse
rotation.

Stapler motor /Rr (M16) Stapler home

sensor /Rr (PS22) FS control board
(FSCB)

C1108

FS-511: Stapler motor /Fr (M17) drive

abnormality
- The stapler home sensor /Fr (PS25) does not
turn OFF within a specified period of time after
M17 turns ON.
- PS25 does not turn ON within a specified
period of time after the OFF of PS25 is
detected.
- PS25 does not turn ON within a specified
period of time after M17 turns ON for reverse
rotation.

Stapler motor /Fr (M17) Stapler home

sensor /Fr (PS25) FS control board
(FSCB)

C1109

SD: Saddle stapler motor /Fr drive abnormality. Saddle stapler motor /Fr SD control
- When the saddle stapler motor /Fr is ON, it
board (SDCB)
does not get off from the home position within a
specified period of time.
- After its getting off from the home position is
detected, it does not get to the home position
within a specified period of time.
- After the saddle stapler motor /Fr turns ON for
reverse rotation, it does not get to the home
position within a specified period of time.

C1110

SD: Saddle stapler motor /Rr drive abnormality

- When the saddle stapler motor /Rr turns ON, it
does not get off from the home position within a
specified period of time.
- After its getting off from the home position is
Saddle stapler motor /Rr SD control
detected, it does not get to the home position
board (SDCB)
within a specified
period of time.
- After the saddle stapler motor /Rr turns ON for
reverse rotation, it does not get to the home
position within a pecified period of time.

C1111

SD: Paper guide motor (M13) drive abnormality

- When M13 turns ON for protrusion, the paper
guide home sensor (PS23) does not turn OFF
Paper guide motor (M13) Paper guide
within a specified period of time.
home sensor (PS23) SD control
- When M13 turns ON for evacuation, PS23
board (SDCB)
does not turn ON within a specified period of
time.

C1112

SD: Staple guide motor (M14) drive abnormality.

- While in the home position return operation,
the staple guide home sensor (PS26) does not
Staple guide motor (M14) Staple
turn ON within a specified period of time after
guide home sensor (PS26) SD control
M14 turns ON.
board (SDCB)
- When starting a retraction operation, PS26
does not turn OFF within a specified period of
time after M14 turns ON.

C1113

SD: Exit open/close motor (M9) drive

abnormality.
- When starting a pressure contact operation,
the saddle exit home sensor (PS18) does not
turn ON within a specified period of time after
M9 turns ON.
- When starting a separation operation, PS18
does not turn OFF within a specified period of
time after M9 turns ON.

Exit open/close motor (M9) Saddle

exit home sensor (PS18) SD control
board (SDCB)

C1114

SD: Folding motor (M10) drive abnormality.

- The folding roller home sensor (PS22) does
not turn ON within a specified period of time
after M10 turns ON.

Folding motor (M10) Folding roller

home sensor (PS22) SD control
board (SDCB)

C1115

SD: Conveyance motor (M8) drive abnormality. Conveyance motor (M8) SD control
- Within a specified period of time after M8 turns board (SDCB)
ON, the ON of a motor lock signal is detected
for a prescribed period of time in succession.
- A specified period of time after M8 turns OFF,
the OFF of a motor lock signal is detected for a

5
prescribed period of time in succession.

C1116

FS-510: Exit roller release motor (M6) drive

abnormality.
- When the shutter is closed, the shutter home
Exit roller release motor (M6) Shutter
sensor (PS16) does not turn ON within a
home sensor (PS16) FS control board
specified period of time after M6 turns ON.
(FSCB)
- When the shutter is open, PS16 does not turn
OFF within a specified period of time after M6
turns ON.

C1117

FS-510: Alignment motor /Fr (M5) drive

abnormality.
- While in the home position search, the
alignment home sensor /Fr (PS7) does not turn Alignment motor /Fr (M5) Alignment
ON within a specified period of time after M5
home sensor /Fr (PS7) FS control
turns ON.
board (FSCB)
- While in the home position search, PS7 does
not turn OFF within a specified period of time
after M5 turns ON.

C1118

C1119

FS-510: Exit paddle solenoid (SD2) drive

abnormality.
- While in the paddle evacuation, the exit paddle
Exit paddle solenoid (SD2) Exit
home sensor (PS11) does not turn ON within a
paddle home sensor (PS11) FS
specified period of time after SD2 turns ON.
control board (FSCB)
- While in the paper hold-down operation, PS11
does not turn OFF within a specified period of
time after SD turns ON.
FS-511: Punch motor (M11) drive abnormality.
- The punch encoder sensor (PS15) does not
turn OFF within a specified period of time after
M11 turns ON.

Punch motor (M11) FS control board

(FSCB)

Code

Description

Causes

C1120

FS-511: Hole punch selector motor (M14)6drive

abnormality (inch system only)
- When starting the punch 2- hole position switch
drive, the hole punch position switch (SW4) is not
turned ON in the specified period of time after the
M14 is turned ON.
- When starting the punch 3- hole position switch
drive, the SW4 is not turned OFF in the specified
period of time after the M14 is turned ON.

FS control board (FSCB) Hole

punch selector motor (M14)

C1121

PU: Punch motor (M1) drive abnormality.

- The punch position sensors /1 (PS2) and /2 (PS3)
do not turn OFF within a specified period of time
after M1 turns ON.

Punch motor (M1) Punch position

sensor /1 (PS2) Punch position
sensor /2 (PS3) FS control board
(FSCB)

C2001

Image process communication abnormality

- Communication abnormality between the engine
control of the overall control board (OACB) and that Overall control board (OACB)
of the printer control board (PRCB) While in the
Printer control board (PRCB)
stand-by, a process Ready signal cannot be
detected for a specified period of time.

C2201

Developing motor (M3) speed abnormality.

- While M3 is ON, an EM error signal has been
detected 5 times in succession within a specified
period of time.

Developing motor (M3) Printer

control board (PRCB)

C2202

Drum motor (M1) speed abnormality.

- While M1 is ON, an EM error signal has been
detected 5 times in succession within a specified
period of time.

Drum motor (M1) Printer control

board (PRCB)

C2301

Drum cooling fan (FM4) abnormality.

- While FM4 is ON, an EM error signal has been
detected 5 times in succession within a specified
period of time.

Drum cooling fan (FM4) Printer

control board (PRCB)

C2302

Developing suction fan motor (FM6) abnormality.

- While FM6 is ON, an EM error signal has been
detected 5 times in succession within a specified
period of time.

Developing suction fan motor

(FM6) Printer control board
(PRCB)

C2303

Developing cooling fan (FM7) abnormality.

- While FM7 is ON, an EM error signal has been
detected 5 times in succession within a specified
period of time.

Developing cooling fan (FM7)

Printer control board (PRCB)

High machine inside temperature abnormality.

- When the temperature around the drum is above
58 C

TCR sensor (TCRS) Printer

control board (PRCB)

C2402

Erase lamp (EL) connector slip-off abnormality.

- When EL turns ON before starting an initial
charging, EL abnormality has been detected 15
times in succession at prescribed intervals after a
specified period of time.

Erase lamp (EL) Printer control

board (PRCB)

C2403

Toner bottle phase detection abnormality.

- While in the power switch (SW2) ON, the toner
bottle position sensor (PS28) does not turn ON
within a specified period of time after the toner
bottle motor (M10) turns ON.

Toner bottle motor (M10) Toner

bottle position sensor (PS28)
Printer control board (PRCB)

C-

Charging abnormality.
- An error signal is detected 5 times in succession

Charging corona High voltage unit

(HV) Printer control board (PRCB)

C2401

Code

Description

Causes

C5401

OS error
- There occurs an OS error with the engine control
section in the printer control board (PRCB).

Printer control board (PRCB)

C5402

System control communication abnormality

- Time out for tuning off the power switch (SW2)

Overall control board (OACB)

Printer control board (PRCB)

C6001

Image process communication abnormality

- CCD board (CCDB) connection abnormality.

CCD board (CCDB) Overall

control board (OACB)

C6002

Communication abnormality between the engine control

of the overall control board (OACB) and that of the
Overall control board (OACB)
printer control board (PRCB). While in the stand-by, a
Printer control board (PRCB)
scanner Ready signal cannot be detected for a specified
period of time.

C6003

Communication abnormality between the engine control

of the overall control board (OACB) and that of the
Overall control board (OACB)
printer control board (PRCB). Time out for the notice
Printer control board (PRCB)
time of the platen original size.

C6101

While in the exposure unit initial search, the scanner

home sensor (PS30) does not turn on within a specified
period of time. And also, while in the return scan, PS30
does not turn on within a specified period of time.

Scanner motor (M2) Scanner

home sensor (PS30) Printer
control board (PRCB)

C6201

Exposure lamp (L1) abnormality.

- A specified period of time after L1 turns on, an L1
abnormality signal is detected in succession for a
specified period of time.

Exposure lamp (L1) L1

inverter (L1 INVVB) Printer
control board (PRCB)

AOC abnormality.
- AOC counter overflow

CCD board (CCDB)

Exposure lamp (L1) L1
inverter (L1 INVVB) Scanner
motor (M2) Overall control
board (OACB)

C6702

AGC abnormality.
- AGC counter overflow

CCD board (CCDB)

Exposure lamp (L1) L1
inverter (L1 INVVB) Scanner
motor (M2) Overall control
board (OACB)

C8001

DF control board (DFCB) communication abnormality.

DF control board (DFCB)
- Communication abnormality between the printer control
Printer control board (PRCB)
board (PRCB) and DFCB.

C8301

Cooling fan (FM3) abnormality.

C6701

Cooling fan (FM3) DF control

board (DFCB)