Test Result Log Template

Date of Test: 27- 01 - 2016

Product: SAP Solution manager
Test environment: SolMan development client SM5
Subject of Test: functional test for INC parent- child
Test preform by: SolMan Team
Approved by: Nizar Abdullah

Test Cases: four test cases

1. Create (link child to parent)
2. Process (update status of parent child )
3. Close ( parent child)
4. Breaking ( parent child)

Task Description

1.1

Link child to parent for HRDF

INC

1.1.1

1.1.2

1.1.3

1.2
1.2.1

Input

Expecte
d Output

Actual output

Status
(Pass/Fail)

Tester
Ismailm

Linked

Parent (in-progress) however child status as

in input

Parent (in-progress) however child status as

in input

1)
2)
3)
4)
5)

child status (in-progress) however parent

status as in input

6)
1)
2)
3)
4)
5)

Allowed

5000000193
5000000194

In-progress
Not
allowed

6)

Open ,
Resolved - HRDF
Assigned to NLG,
Return to ME HRDF
Cancel By User
HRDF,
Deleted HRDF
Open ,
Resolved - HRDF
Assigned to NLG,
Return to ME HRDF
Cancel By User
HRDF,
Deleted HRDF

1)
2)
3)
4)
5)

Open ,
Resolved ,
Closed,
Withdrawn,
Rejected,

Not
allowed

Not
allowed

1)
2)
3)
4)
5)
6)

NA
NA
NA
NA
NA
NA

1)
2)
3)
4)
5)
6)

NA
NA
NA
NA
NA
NA

1)
2)
3)
4)
5)

NA
NA
NA
A
A

Ismailm
Pass
PASS

Ismailm

5000000193
5000000194
5000000195
PASS

ISMAILM

5000000197
5000000198
5000000200

Link child to parent for NLG

INC
Parent (in-progress) however child status as
in input

1) P
as
s
2) P

ISMAILM

as
s
3) P
as
s
4) F
ai
l
5) F
ai
l
2158
2159

2160
2161
1)
2)
3)
4)
5)

Not
allowed

1.2.2

Parent (Assigned) however child status as in

input

1)
2)
3)
4)
5)

Open ,
Resolved ,
Closed,
Withdrawn,
Rejected,

Not
allowed

1.2.3

1.2.4

Parent (Pending) however child status as in

input

Parent (Deferred) however child status as in

input

1)
2)
3)
4)
5)

Open ,
Resolved ,
Closed,
Withdrawn,
Rejected,

1)
2)
3)

Open ,
Resolved ,
Closed,

Not
allowed

1)
2)
3)
4)
5)

NA
NA
NA
A
A

NA
NA
NA
A
A

1) N
A

1) PASS
2) PASS
3) PASS
4) FAIL
5) FAIL
2162
2163
2164
2165

ISMAILM

1)
2)
3)
4)
5)

PASS
PASS
PASS
FAIL
FAIL
2166
2167
2168
2169

ISMAILM

1) PASS
2) PASS

ISMAILM

4)
5)

1.2.5

1.2.6

1.2.7

1.2.8

child status (in-progress) however parent

status as in input

child status (Assigned) however parent

status as in input

child status (Pending) however parent

status as in input

child status (Deferred) however parent

1)
2)
3)
4)
5)
6)

2) N
A
3) N
A
4) A
5) A

Withdrawn,
Rejected,

Not
allowed

1)
2)
3)
4)
5)
6)

NA
NA
NA
A
A
NA

Not
allowed

1)
2)
3)
4)
5)
6)

NA
NA
NA
NA
NA
NA

Open ,
Resolved ,
Closed,
Withdrawn,
Rejected,
Re-Opened ,

1)
2)
3)
4)
5)
6)

Open ,
Resolved ,
Closed,
Withdrawn,
Rejected,
Re-Opened ,

1)
2)
3)
4)
5)
6)

Open ,
Resolved ,
Closed,
Withdrawn,
Rejected,
Re-Opened ,

1)

Open ,

Not
allowed

1)

A 2192

2193

2193
5) A 2192 2193
6) A 2192 2193
1) A 2194 2195

ISMAILM

ISMAIL

Khawaja

2) A 2192 2193
3) A 2192 2193
4) NA 2192

Not

3) PASS
4) FAIL
5) FAIL
2170
2171
2172
2173
1) PASS
2) PAAS
3) PASS
4) FAILE
D
5) FAILE
D
6) PASS
2181
2178
2179
2180
1) PASS
2) PASS
3) PASS
4) PASS
5) PASS
6) PASS
2185
2182

1)
2)
3)
4)
5)
6)

PASS
PASS
PASS
FAIL
PASS
PASS

1) PASS

Khawaja

status as in input

1.2.9

1.2.10

1.2.11

1.2.12

1.2.10

child status (Re-Open) however parent

status as in input

Parent (in-progress) however child status as

in input

Parent (Assigned) however child status as in

input

Parent (Pending) however child status as in

input

Parent (Deferred) however child status as in

input

2)
3)
4)
5)
6)

Resolved ,
Closed,
Withdrawn,
Rejected,
Re-Opened ,

allowed

2) A 2194 2195
3) A 2196 - 2197
4) AN 2194
2195
5) A 2194 2195
6) A 2194 2195

1)
2)
3)
4)
5)
6)

Open ,
Resolved ,
Closed,
Withdrawn,
Rejected,
Re-Opened ,

Not
allowed

1)
2)
3)
4)
5)
6)

A 2196 - 2197
A 2196 - 2197
A 2196 - 2197
A 2196 - 2197
A 2196 - 2197
A 2196 - 2197

1)
2)
3)
4)
5)

In Progress,
Assigned,
Pending,
Deferred
Re-Open

Linked

1)
2)
3)
4)
5)

In Progress,
Assigned,
Pending,
Deferred,
Re-Open

1)
2)
3)
4)
5)
1)
2)
3)
4)
5)

A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197

1)
2)
3)
4)
5)

In Progress,
Assigned,
Pending,
Deferred
Re-Open

1)
2)
3)
4)
5)

A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197

1)
2)
3)
4)
5)

In Progress,
Assigned,
Pending,
Deferred
Re-Open

1)
2)
3)
4)
5)

A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197
A 2196 2197

Linked

Linked

Linked

2)
3)
4)
5)
6)

PASS
PASS
FAIL
PASS
PASS

1)
2)
3)
4)
5)
6)

PASS
PASS
PASS
PASS
PASS
PASS

1)
2)
3)
4)
5)

PASS
PASS
PASS
PASS
PASS

1)
2)
3)
4)
5)

PASS
PASS
PASS
PASS
PASS

1)
2)
3)
4)
5)

PASS
PASS
PASS
PASS
PASS

1)
2)
3)
4)
5)

PASS
PASS
PASS
PASS
PASS

Khawaja

Khawaja

Khawaja

Khawaja

Khawaja

Process (update status of parent

child )

2.1

Process change status of child

based on status of parent for
HRDF INC
Child status
should
follow
parent
status

2.1.1

2.2
2.2.1

Child status should be change based on

parent status as in the input

1)
2)
3)
4)
5)
6)

In progress HRDF
Resolved HRDF
Cancel By User HRDF
Deleted HRDF
Return to ME HRDF
Assigned to NLG

1)
2)
3)

In Progress,
Assigned,
Pending,

NA
5000000225
5000000226
2) NA
5000000225
5000000226
3) NA
5000000225
5000000226
4) NA
5000000225
5000000226
5) NA
5000000225
5000000226
6) NA
5000000225
5000000226

Khawaja

1)

1)
2)
3)
4)
5)
6)

FAIL
FAIL
FAIL
FAIL
FAIL
FAIL

Process change status of child

based on status of parent for
NLG INC
Child status should be change based on
parent status as in the input

Child status
should
follow

1)
2)

A 2196 2197
A 2196 2197

A
2196

Khawaja

parent
status

3)
4)
5)

A 2196 2197
A 2196 2197
A 2196 2197

2197

2196

2197

2196

2197

4
4)
5)
6)
7)
8)
9)

2196

2197

Deferred
Resolved ,
Closed,
Withdrawn,
Rejected,
Return to HRDF

2196

2197
This is
working but
many time it
fails, as it
takes time to
update the
status of
child(s)

2.2.2

Change parent status as in input

Close ( parent child)

3.1
3.2

All child will be closed once the parent

closed for HRDF
All child will be closed once the parent
closed for NLG

Re-Open

Not
allowed to
change
status

Allowed

Khawaja
Pass
Khawaja

All child
will closed

Allowed

All child
will closed

Allowed

Close
Close

Pass

ISMAILM

5000000213
5000000214
5000000215
This is
working but

Khawaja

many time it
fails, as it
takes time to
update the
status of
child(s).
4

Breaking ( parent child)

4.1

HRDF break of parents /child

Allowed to
break child

4.1.1

Child can be break from the parent if the

parent status as in the input

1)
2)
3)

In progress HRDF
Cancel By User HRDF
Resolved HRDF

4.1.2

Child cannot be break from the parent if

the parent status as in the input

1)
2)
3)

Deleted HRDF
Return to ME HRDF
Assigned to NLG

Not
Allowed to
break child

4.2

NLG break of parents /child

1)
2)
3)
4)
5)
6)
1)
2)
3)

In Progress
Assigned
Pending
Deferred
Resolved
Rejected,
Closed,
Withdrawn,
Return to HRDF

Allowed to
break child

4.2.1

Child can be break from the parent if the

parent status as in the input

4.2.2

Child cannot be break from the parent if the

parent status as in the input

4.2.3

NLG/HRDF Parent can be break from the

child only if the Parent as input

4.2.4

NLG/HRDF Parent cannot be break from

the child the Parent as input

Resolved status
1)
2)
3)
4)
5)
6)

In Progress
Assigned
Pending
Deferred
Resolved
Rejected

Before we
assign the
ticket of
parent to
child, it is not
functioning as
parent and
child.

Khawaja

FAILED

Khawaja
FAILED

FAILED

Khawaja
FAILED

Not
Allowed to
break child

PASSED

Allowed to
break
parent
Not
Allowed to
break
parent

PASSED
Not allowed on
Closed, Withdrawn
and Return to HRDF,
except all allowed

FAILED

PASSED

Pass
Partially pass

Khawaja

Khawaja
Khawaja

7)
8)
9)

Additi
onal

Parent incident is open and child is

1)

Closed,
Withdrawn,
Return to HRDF
not able to
change the
status in
child

open

Prepared by

Test it By

Approved by

Name:

Nizar Abdullah

Name:

Khawaja Muhammad Anas

Hasan

Name:

Nizar Abdullah

Title:

SolMan Lead

Title:

SAP Consultant Solman

Title:

SolMan Lead

Signature:
Date:

Signature:
06.01.2016

Date:

Signature:
11.01.2016

Date:

11.01.2016