Cisco IPPhone Features

Phone
Feature
CP-7960G Speaker Phones

XML Support
6 concurrent calls
Dual switch supported
Directory Services
Voice mail
Speed dial
24+ user-adjustable ring tones
Microsoft NetMeeting compatibility
Comfort noise generation

Calling name and number display

Call waiting
Call forward
Call transfer
Three-way calling (conference

CP-7940G

voice activity detection (VAD) programming on a system basis

Display contrast
Call status
Speaker phone
XML Support
2 concurrent calls
Dual switch supported
Directory Services
Voice mail
Speed dial
24+ user-adjustable ring tones
Microsoft NetMeeting compatibility
Comfort noise generation

Calling name and number display

Call waiting
Call forward
Call transfer
Three-way calling (conference
voice activity detection (VAD) programming on a system basis
Display contrast
Call status

CP-7912G

XML Applications can be delivered to the display

1 call at a time
Dual switch port
Pixel-based display
The user can display missed calls,
outgoing calls that have been placed
Incoming calls that have been received.

Calling name and number display

Call waiting
Call forward
Call transfer
Three-way calling (conference On-hook dialing, Pre-Dialing,

CP-7905G

and Off-hook dialing

Redial
Call hold
Voice mail Support
XML Applications can be delivered to the display
1 call at a time
One switch port
Pixel-based display
The user can display missed calls,
outgoing calls that have been placed
Incoming calls that have been received.

Calling na me and number display

Call waiting
Call forward
Call transfer
Three-way calling (conference On-hook dialing, Pre-Dialing, and

CP-7902G

Off-hook dialing
Redial
Call hold
Voice mail support
XML Applications can be delivered to the display
1 call at a time
One switch port
Fixed feature keys for redial,
Fixed feature key to transfer, conference, and voice-mail access
A menu key, allowing the system administrator to access phone
settings

Calling name and number display

Call waiting
Call forward
Call transfer
Three-way calling (conference Redial
Call hold

CP-7920
(wireless
IP Phone)

"Hold" key and "Mute" key

Volume-control
Easy retrieval of voice- mail messages
Display missed calls, outgoing calls that have been placed, and
incoming calls that have been received
Various preferences such as Cisco CallManager ring types,
user profiles, and preferred language
Multi- line appearance (six extensions/speed dials)
Calling name and number display
Call waiting ,Call forward , Call transfer
Three-way calling (conference)
Pre-dialing before sending
Redial , Call hold / resume , Call mute
Call Park
Call pick- up / group pick-up
You Have Voice Mail" message on display
Hotkey for keypad lock
Hotkey for voice- mail access
Nine speed dials configurable in the set
Programmable speed-dial hotkeys 2-9
Comfort noise generation (CNG), voice activity detection
(VAD),
adaptive jitter buffer, and echo cancellation
Local phone book
Time / date display
Keypad lock / vibration icon indicators
Idle / call state-based soft-keys
RF and battery level indication

CP-7970G 24+user-adjustable ring tones

G.711 and G.729a audio compression
An IP address assignment-DHCP client or statically
configured
Comfort noise generation and voice activity detection (VAD)
programming on a system basis
Voice mail
Directory service
Speaker phone
Microphone
Mute
Display key for easy access to previous pages
Touch screen display
XML support
8 concurrent calls
Dual switch port
Color display

Cisco CallManager Express Features

Cisco CallManager Express provides a robust set of commonly used key system and lowend PBX telephony features to locally connected IP phones. It also provides several
industry- unique features that are not available from other traditional telephony solutions.
Currently, the following features are available with Cisco CallManager Express Version
3.1.

Phone Features

120 phones per system

Attendant console functionality using IP Phone 7960G and one or two 7914
expansion modules with 34 line appearances with Fa st Transfer, Busy Lamp, and
Silent Ringing options
After-hours toll bar override
Cisco Analog Terminal Adapter (ATA) 186/188
Automatic line selection for outbound calls
Call Forward, Busy, No Answer, All
Call Forward All Soft Key Restriction Control
Do Not Disturb
Dual line appearances per button
European date formats
Hook flash pass through across analog PSTN trunks
Idle URLPeriodically push messages on to the screen of a 7940G or 7960G
phone
Cisco IP phone support 7902G, 7905G, 7912G, 7910, 7914, 7920, 7940G,
7960G, 7935
Last number redial
Local directory lookup
On-hook dialing
Station speed dial
System speed dial
Speed-dial configuration changes from IP phone
Silent and feature ring options
Support for analog phones and fax machines
XML services on Cisco IP phones

Trunk Features

AnalogFXO, DID, E&M

BRI/PRI supportNI2, 4ESS, 5ESS, EuroISDN, DMS100, DMS250, and several
other switch types currently supported in Cisco IOS Software.
Caller ID, automatic number identification (ANI), calling name
Digital trunk support(T1/E1)
Direct inward dial, direct outward dial

E1 R2 support
H.323 Trunks with H450 support
H450.12 Automatic Detection of H450 support for remote H323 endpoints
H.323 to H.323 Hairpin Call Routing for non-H.450 compliant H323 endpoints
Session Initiation Protocol (SIP) trunks
Account codes and call data record (CDR) field entry
Call Back Busy Subscriber/Camp-On within Cisco CallManager Express system
Call Hold, Pick and Retrieve
Call ParkPersonal and Directed
Call Pickup explicit ringing extens ion
Call Pickup local group ringing phone
Call Pickup explicit group ringing phone
Call TransferConsultative and Blind
Call Waiting
Conference
Computer Telephony Integration (CTI) integration with Outlook and Interact
ACT using Telephony Application Programming Interface (TAPI) "Lite"
Directory services using XML
GUI Customization
Hunt GroupsSequential, Circular, and Parallel
Hunt GroupsSecondary Pilot Number
Intercombuilt in
International language support: German, French, Italian, Spanish, Portuguese,
Dutch, Danish, Norwegian, Swedish
Music on Hold (MoH)Internal or external source
Night Service Bell
Overlay extensions for enhanced call coverage
Pagingbuilt in or to external system
Per-call caller ID blocking
Secondary dial tone
Standards-based Network Call Transfer and Call Forwarding through H450.2 and
H450.3
System speed dial option through XML service
Time of Day, Day of Week, call blocking

Voice Mail Features

Integrated Voice Mail SolutionCisco Unity Express

Integration with Cisco Unity voice mail or unified messaging
Cisco CallManager Express third-party Voice Mail integration (H.323, SIP, or
dual tone multifrequency [DTMF]) with Octel, Active Voice, Stonevoice,
Comverse
Message waiting indicator

Management

Automatic assignment of extensions to IP phones

Single GUI for system and integrated voice- mail setup
Telephony-service setup wizard
Web-based GUI for moves, adds, and changes
Three levels of GUI Admin; System administrator, Customer Administrator, and
User

CISCO CALL MANAGER 4.0

Summary of User Features

Abbreviated Dial
Answer and answer release
Autoanswer and intercom
*Barge
Callback busy, no reply to station
Call connection
Call coverage
Call forwardall (off net and on net)
Call forwardbusy
Call forwardno answer
Call hold and retrieve
Call Join
Call park and pickup
Call pickup group-universal
Call status per line (state, duration, number)
Call waiting and retrieve (with configurable audible alerting)
Calling Line Identification (CLID)
Calling Line Identification Restriction call by call (CLIR)
Calling party name identification (CNID)
Conference Barge
Conference List and Drop any party (ad-hoc conference)
Direct inward dial (DID)
Direct outward dial (DOD)
Directory dial from phonecorporate, personal
Directories missed, placed, received calls list stored on selected IP phones
Distinctive ring (on net vs. off net)
Distinctive ring per line appearance
Distinctive ring per phone
Drop last conference party (ad-hoc conferences)
Extension mobility support
Hands- free, full-duplex speakerphone
Hypertext Markup Language (HTML) help access from phone
Immediate Divert to voicemail
Last number redial (off net and on net)
Malicious Call ID and Trace
Manager-assistant service (IPMA application)

Proxy line support

Manager features: Immediate divert or transfer, do not disturb, divert all calls, call
intercept, call filtering on CLID, intercom, speed dials.

Assistant features: Intercom, immediate divert or transfer, divert all calls,

manager call handling through assistant console application

Shared Line support

Manager features: Immediate divert or transfer, do not disturb, intercom, speed
dials, barge, direct transfer, join.
Assistant features: Handle calls for their managers; View manager status and
calls; Create speed dials for frequently used numbers; Search for people in the
Corporate/Call Manager directory, handle calls on their own lines, immediate
divert or transfer, intercom, barge, privacy, multiple calls per line, direct transfer,
join, send DTMF digits from co nsole, MWI status of managers phone.

System capabilities: Multiple managers per assistant (up to 33 lines),

redundant service
Message waiting indication
Multiparty conferenceAd hoc with add-on, meet- me features
Multiple calls per line appearance
Multiple line appearances per phone
Music-on-hold
Mute capability from speakerphone and handset
On-hook dialing
Operator attendantCisco Attendant Console

Call Queuing
o Broadcast Hunting
o Shared line support
Privacy
Real-time QoS statistics through HTTP browser to phone
Recent dial listCalls to phone, calls from phone, autodial, and edit dial
Service URLsingle button access to IP Phone Service
Single-button data collaboration on softphonechat, whiteboard, and application
sharing
Single directory number, multiple phonesBridged line appearances
Speed dial Multiple speed dials per phone
Station volume controls (audio, ringer)
Transfer

o
o
o

Blind
Consultative
Direct Transfer of two parties on a line.
User-configured speed dial and call forward through Web access
Video (SCCP and H.323)
Web services access from phone
WebDialerClick to Dial
Wideband audio codec supportProprietary 16-bit resolution, 16-kHz sampling
rate codec

*Indicates new feature or service for Cisco CallManager Version 4.0

Summary of Administrative Features

Application discovery and registration to SNMP manager

AVVID XML Layer (AXL) Simple Object Access Protocol (SOAP) Application
Programming Interface with performance and real-time information.
Bulk Admin Tool (BAT)
Call detail records (CDRs)
CDR Analysis and Reporting Tool (CAR)
Call forward reason code delivery
Centralized, replicated configuration database, distributed Web-based
management viewers
Configurable and default ringer WAV files per phone
Configurable Call Forward Display
Database automated c hange notification
Date and time display format configurable per phone
Debug information to common syslog file
Device addition through wizards
Device-downloadable feature upgradesPhones, hardware transcoder resource,
hardware conference bridge resource, VoIP gateway resource
Device groups and pools for large system management
Device mapping toolIP address to Media Access Control (MAC) address
Dynamic Host Configuration Protocol (DHCP) block IP assignmentPhones and
gateways
Dialed Number Analyzer (DNA)
Dialed number translation table (inbound and outbound translation)
Dialed number identification service (DNIS)
Enhanced 911 service
H.323-compliant interface to H.323 clients, gateways, and gatekeepers
JTAPI 2.0 computer telephony interface
Lightweight Directory Access Protocol (LDAP) Version 3 directory interface to
selected vendor's LDAP directories

o
o

Active directory
Netscape Directory Server
Multilevel Administration Access (MLA)
MGCP signaling and control to selected Cisco VoIP gateways
Native supplementary services support to Cisco H.323 gateways
Paperless phone DNISDisplay-driven button labels on phones
Performance- monitoring SNMP statistics from applications to SNMP manager or
to operating system performance monitor
QoS statistics recorded per call
Redirected DNIS (RDNIS), inbound, outbound (to H.323 devices)
Select specified line appearance to ring
Select specified phone to ring

Single CDR per cluster

Single point system and device configuration
Sortable component inventory list by device, user, or line
System event reportingto common syslog or operating system event viewer
TAPI 2.1 computer telephony interface
Time-zone configurable per phone
Tool for Auto-Registered Phones Support (TAPS)
Extended Markup Language (XML) API into IP phones (Cisco IP Phone
794x/796X)
Zero-cost automated phone moves
Zero-cost phone adds