SAP Cloud Computing

Accenture Private Cloud
Solution for SAP
CIO Roundtable Conference – Geneva
Tuesday 21/02/2012

Who is who?





Steve Deliën – Executive – Technology enthusiast
Accenture Belgium – Systems Integration & Technology SAP
Solution architect in the Expert Track career path
Private Cloud Solution for SAP Offering lead EALA
Part of the EMEA SAP Innovation domain
14 years of SAP experience: started out as ABAP developer
in SAP HCM. Evolved from custom development into data
migration, interfaces and eventually architecture
• Innovation focus:
 SAP Fabric Computing
 SAP Complex Event Processing
 SAP HCM Add-on proof-of-concepts
• Contact details:
 steve.delien@accenture.com
 http://www.linkedin.com/profile/view?id=1254247

Copyright © 2012 Accenture All rights reserved.

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3 .Agenda • • • • • Challenges of today’s SAP landscapes How to meet the challenge? SAP Cloud Computing Private Cloud Solution for SAP Q&A Copyright © 2012 Accenture All rights reserved.

4 .Agenda • • • • • Challenges of today’s SAP landscapes How to meet the challenge? SAP Cloud Computing Private Cloud Solution for SAP Q&A Copyright © 2012 Accenture All rights reserved.

Copyright © 2012 Accenture All rights reserved. Less than 5 years ago many SAP customers were still in the Gigabyte range but the TB range (and beyond) is becoming the norm. Data volumes are growing ever more rapidly due to the expansion of the global SAP data model.Challenge I: Large databases… The SAP market is a mature market with a large install base of loyal longstanding customers. sometimes decades ago and have accumulated large amounts of data. Many SAP systems have started their application life-cycle many years. Large databases have received a substantial hit from Unicode migrations which became compulsory as of SAP ERP 6. Large databases are putting a strain on the traditional SAP infrastructure and frequently a cause for performance problems paired with high storage costs. They impede the smooth delivery of testing and training environments. 5 . but more importantly large databases pose an increased risk for failure on delivering an adequate disaster recovery.

Business Objects. … • Mix of ABAP and Java application servers and db servers • Exotic components on Windows. Process Integration. Business Intelligence. Solution Manager.Challenge II: Complex SAP landscapes Today’s SAP landscape has evolved far beyond from what was once a monolithic integrated application with an integrated administration layer. administration and infrastructure level SAP R/3 Copyright © 2012 Accenture All rights reserved. Portal. Business Intelligence Human Capital Management Customer Relationship Management Process Integration Portal Finance Controlling Logistics Solution Manager 6 . to a complex multi-component architecture • Wide range of application and Netweaver components: multiple functional ERP instances. CRM. Linux • Interdependencies between components The landscape has become difficult to operate on an application.

This leads to operational problems • “I cannot back-up my ERP system anymore within the agreed SLA” • “I have over provisioned computing and storage and am only using a fraction of it.The challenges our SAP customers are facing today… Customers are facing the combined challenge of complex SAP landscapes and large databases. keeping them in synch is a full time job” • “I need 3 days to restore my core system” • “Restoring the full SAP landscape would be a nightmare” • “We have a disaster recovery scenario but never executed it as a whole” • “It takes a week to set up a training landscape” • “Upgrading/patching my landscape takes two weeks admin work” • “Simply provisioning a Unix server takes me 6 weeks” • “I have a 5TB ERP database. do I really need 5TB storage on my testing and training environments?” • “My SAP infrastructure and admin support budgets have sky rocketed!” ! Copyright © 2012 Accenture All rights reserved. Still I pay for the provisioned hardware and consequently DB and OS licenses” • “I have back-ups of every single system and database. 7 .

8 .Agenda • • • • • Challenges of today’s SAP landscapes How to meet the challenge? SAP Cloud Computing Private Cloud Solution for SAP Q&A Copyright © 2012 Accenture All rights reserved.

the challenges today’s SAP landscapes are facing can neither be met by adopting a pure application nor a pure infrastructurecentric approach • Customers will need to define a mixed approach while revising their current SAP infrastructures and the way they are managed and consumed Copyright © 2012 Accenture All rights reserved.How to meet the challenge… • The traditional response is failing. 9 . We tended to take a mainly application centric approach when the easy way of adding bigger boxes started to fail. On an infrastructure level the traditional architectures reach the limits of the scale up model • In Accenture’s view.

Cloud adoption is a journey that needs to be founded on a future-proof cloud strategy Cost Reduction  Reduce infrastructure cost  Reduce labor cost  Reduce storage cost  Chargeback Cloud Strategy  Private – Public (On demand – On Premise)  Cooperations / Alliances Operational Excellence  Measured KPI  Flexibility  Speed to market  Service Level Agreement (SLA) Copyright © 2012 Accenture All rights reserved.How to meet the challenge… The objectives of cost reduction and operational excellence drive our customers into the hybrid cloud or the fabric. 10 .

Agenda • • • • • Challenges of today’s SAP landscapes How to meet the challenge? SAP Cloud Computing Private Cloud Solution for SAP Q&A Copyright © 2012 Accenture All rights reserved. 11 .

Storefront Services.SAP Cloud Options There are multiple options for SAP cloud adoption out there.Generic Accenture Private Cloud Solution for SAP Copyright © 2012 Accenture All rights reserved. 12 . Cloud Management Services Core Enterprise IT Network Private Cloud Servers Application Services Storage IaaS/SaaS/PaaS/BPaaS Public Cloud Applications Infrastructure Services SAP Business ByDesign SAP BI on demand SAP CRM on demand SAP RDS on Amazon – CRM & BOBJ SAP Streamwork Success Factors – SAAS HCM Talent SAP Private Cloud • • • • • IBM CloudBurst HP CloudSystem Matrix FlexPod – Generic vBlock . Each one is valid in its own rights but private cloud is the most secure path into the fabric for the enterprise Accenture Cloud Enterprise Services SAP on demand • • • • • • Orchestration Framework Policy Management / Rules Engine The IT Resource Pool & Ecosystem • Strong offering in fabric computing combining on-premise and on-demand services • XAAS • Uses BMC Cloud Life-Cycle Management Cloud Enterprise Services Storefront Portal. Cross Functional Services.

13 .Constraints of the cloud The SAP cloud options out there are subject to constraints when considered for the enterprise* • Public cloud computing  Data export  Data privacy  Data security  If US cloud provider: US Patriot Act – tricky for non-US customers • SAP on demand is not ready for the enterprise – small and medium businesses • SAP acquisition Success Factors: smart approach to constraints – still grey zone • Accenture CES not available yet for SAP in an industrialized format *Please refer to the appendix for additional information Copyright © 2012 Accenture All rights reserved.

14 .SAP Private Cloud 1/3 What if a SAP customer wants to adopt cloud computing but does not want to rely on external hosting nor on the public cloud? The only possibility would be to adopt a private cloud.500 customers indicated that adopting private cloud on their own without going through a transformation program leads in 66% of the cases to an increased infrastructure cost footprint rather than delivering the promised TCO reductions… Copyright © 2012 Accenture All rights reserved. A recent global market survey among more than 1. Adopting private cloud is not easy though.

SAP Private Cloud 2/3 The journey into the fabric evolves along a fabric maturity path Maturity level Fabric Services Provider • • • • • IaaS PaaS LaaS SAP SaaS Support Services BusinessTransformation Fabric Consumer IT Transformation Fabric Consumer Fabric Build Exploration • Discover technology • Opportunity awareness • Business Case Conceptualization • Vendor selection • Proof of Concept • SAP Pilot • Landscape Ramp-up • IaaS • PaaS • LaaS • • • • • • • • Organization Governance Processes Services Organization Governance Processes Services Internalize Externalize Time Line Copyright © 2012 Accenture All rights reserved. 15 .

move away from silo organization. network and storage skills • Private cloud requires a rapid ramp-up of skills that might not even be present at the moment • Migration project – certified migration of SAP applications to the new infrastructure In order to circumvent the thresholds inhibiting private cloud adoption Accenture. NetApp and Cisco have developed the Private Cloud Solution for SAP offering. evolve IT into organization of makers. computing.SAP Private Cloud 3/3 Moving SAP onto a private cloud is more than a matter of transforming the infrastructure There are four major thresholds that inhibit private cloud adoption: • What is the best technology out there to build a private cloud? A lot of vendors promise they can deliver and few actually can already • IT and Business Transformation – Self-service. Copyright © 2012 Accenture All rights reserved. 16 . convergence of SAP.

17 .Agenda • • • • • Challenges of today’s SAP landscapes How to meet the challenge? SAP Cloud Computing Private Cloud Solution for SAP Q&A Copyright © 2012 Accenture All rights reserved.

We help you transform your data center into an elastic data center while helping you adopt analytics mobile Copyright © 2012 Accenture All rights reserved. 18 .Accenture Private Cloud Solution for SAP – The offering Private Cloud Solution for SAP is an innovative way of reducing SAP TCO and improving service operations.

own experiences and customer experiences • Technology leadership makes abstraction of: – Market recognition: being recognized as leader by the market is as such not a valid criteria for technology leadership. 19 . New technologies require some time before they are recognized by the market.Accenture Private cloud market analysis We did extensive research to determine what the most differentiating private cloud architecture is on the market • We focused on vendors that are recognized by Accenture for their technology leadership • Technology leadership research was established based on an in-depth market study including extensive interviews with relevant vendors. – Sales: being number one in the market is not enough. Therefore market recognition tends to favor older technologies. • The fact that we define reference vendors does NOT mean one could not establish fabric computing with other vendors • Customers could decide to deviate from the reference vendors because of: – A preferred supplier relationship with other vendors – Multi-vendor strategy – Commercial reasons like discounts offered by other vendors creating a situation in which the TCO with alternative vendors is more interesting – Updated vendor roadmap Copyright © 2012 Accenture All rights reserved. It is an indication but not a sufficient criteria for technology leadership.

Copyright © 2012 Accenture All rights reserved. Accenture is the single point of contact/contract for the installation.Accenture Private Cloud Solution for SAP – The offering The one stop shop for the enterprise level private SAP cloud. We leverage on the best technology and make cloud adoption a minimized risk operation. migration and operation. 20 .

21 .Accenture Private Cloud Solution for SAP – The Technology What sets these technologies apart? OPERATING SYSTEM: RedHat Enterprise Linux • Best supported SAP certified Linux operating system • Enterprise class OS • Choice of 80% of the world’s stock exchanges HYPERVISOR: Vmware • Best hypervisor on the market • Best supported certified hypervisor for SAP • Supports 80+ operating system distributions • 32vCPUs and 1TB of vRAM to create virtual SAP servers of 26k+ SAPS COMPUTE: Cisco UCS • Decouple physical blades through service profiles from the bare metal server • Service profiles are a pre-requisite for cloud architectures • Highest memory density on the market up to 1.5 TB • Dynamic landscapes based on date/time or SLAs • Single largest SAP instance of 5 mio SAPS with 500k SAPS DB NETWORK: Cisco Nexus – Fabric Interconnect • High-speed connections • Each virtual machine has its own virtual network card – hypervisor passthrough • Full network transparency – even VM to VM on same blade • Switch hides up to 6 mio SAPS from the LAN – only user interaction to LAN SMART STORAGE: NetApp • Up to 50% storage footprint reduction thanks to powerful de-dup • Up to 16TB of hot data in flash cache removing I/O bottlenecks • De-dup aware cache • Online snapshotting – powerful back-up restore • SAP application awareness and automation • Up to 5 PB per storage system. then scale out • One architecture for all sizes! No migration when growing Copyright © 2012 Accenture All rights reserved.

A la carte for larger landscapes in time and materials. Fixed time fixed price for ERP/BW.Accenture Private Cloud Solution for SAP – T-shirt sizes Off the shelve T-shirt sized offerings for ERP/BW landscapes. Copyright © 2012 Accenture All rights reserved. 22 .

Copyright © 2012 Accenture All rights reserved.Accenture Private Cloud Solution for SAP – Example planning Transform in as little as six months. 23 .

Virtualised Resources Sharing Aggregation Seamless Replacement Emulation Infrastructure Resources Server Storage Backup & Archive Network Security Security Services NGDC2 Reference Architecture Framework Infrastructure Services Framework Accenture Agile IT Framework for Cloud 24 . assets and tools to accelerate solution delivery Business Service Management IT Service Management Security Network SLA Management End User Computing Desktop Messaging Mobility Capacity Management Directory Services Availability Management Applications IT Service Continuity Data Center Infrastructure Provisioning & Management Asset Management Virtualization Services Configuration Management Database OS Change Management Server Storage Mainframe Voice Data Network Management Incident Management Identity & Access Management Infrastructure Security Infrastructure Spend Data Center Rationalization Methodology Network Security Infrastructure Governance Problem Management Security Management Service Desk Infrastructure Sourcing Accenture IT Infrastructure Assessment Framework NetApp Sizing Tools & Reference Docs Accenture Infrastructure Delivery Methods Infra Mgmt Sec Mgmt Process Service Integration Automation Virtualisation SOI Server Consolidation Methodology NetApp Best Practices Guides Copyright © 2012 Accenture All rights reserved.Accenture Private Cloud Solution for SAP – Methodology Assets Accenture and NetApp bring a significant number of methods. Storage Consolidation Methodology Resource Operations Mgmt Business Processes Tools & Data Technology Application Mgmt Management Accenture Next Generation Data Center Reference Architecture BSM ITSM Business Services Application Services Web & Portal SOA Client / Server Batch BI Productivity & Collaboration ERP & CRM Integration Services Web Services EAI Ent Service Bus Broker Middleware Platform Infrastructure Services & Facilities CMDB OS and VM Terminal Storage DB & Info Directory Network Services Services Services Mgmt Services Services Services Mgt.

Accenture Private Cloud Solution – Value Proposition Private Cloud Solution differentiates from competing offerings through the operational services we deliver • • • • • • Faster provisioning .stage new SAP systems – 1 hour Faster refreshes – 1 day Zero footprint training & testing environments – 1.5 hours Online non-disruptive back-up – continuous if required Faster restore < 15 minutes Multi-tenancy – virtual data centers per landscape. … • Faster project delivery – faster provisioning. department. 25 . company. parallel low cost testing/training systems and secure data migrations • Faster patching • Faster upgrades • Increased uptime • Increased security Copyright © 2012 Accenture All rights reserved.

NetApp Joint Initiative – Solution development roadmap The technical solution underneath PCS for SAP comes out of the NJI development roadmap. 26 . Other solutions are planned. Copyright © 2012 Accenture All rights reserved.

27 .Agenda • • • • • Challenges of today’s SAP landscapes How to meet the challenge? SAP Cloud Computing Private Cloud Solution for SAP Q&A Copyright © 2012 Accenture All rights reserved.

Q&A Copyright © 2012 Accenture All rights reserved. 28 .

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