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NEWS

The future of
industry news!

www.mytrade.tv
August 2014 | Issue 16 | Email us at info@mytrade.tv

GLASS & GLAZING

THE EXPERT BRAND FOR


WINDOW AND DOOR HARDWARE

The VBH Multi-Service Package. More Products. More Service. More at www.vbhgb.com

greenteQ Monkey Tail - modern design with a traditional twist


Monkey Tail handles give high performance windows that traditional look

Designed from scratch as a true espagnolette handle, so there are no unsightly


machining marks works with all 7mm spindle espags and shootbolts

Key lockable with working cylinder

Lift to Turn technology prevents handle droop and protects against manipulation

Matching dummy casement stay completes the traditional appearance

Buy online @ shop.vbhgb.com


VBH (GB) Ltd VBH House-Bailey Drive-Gillingham Business Park-Gillingham-Kent-ME8 0WG Tel 01634 263263
sales@vbhgb.com www.vbhgb.com twitter.com/vbhgb

GLASS & GLAZING

August 2014 | www.mytrade.tv | 1

NEWS

2 | August 2014 | www.mytrade.tv

GLASS & GLAZING

Competition

Win 250

in Mercury
Glazings photo
competition!
Gloucester-based trade supplier Mercury Glazing
has just launched a photo competition with a
250 cash prize for its customers. To enter, all
you need to do is submit a photo of a Mercury
PVCu vertical slider or Mercury aluminium bi-fold
installation that youve completed.
Steve Cross, Mercurys Director, said, As a trade supplier, we
dont get to see our products in use the last we usually see
of them is when theyre packed up ready for delivery to our
customers. This competition will show us the difference our
products make and how our customers hard work is enhancing
buildings all over the country.
To enter the competition, simply email your photo of a Mercury
PVCu vertical slider or Mercury aluminium bi-fold installation to
steve@mercuryglazing.co.uk, together with details of when and
where the installation was completed and the Mercury invoice
number that the installed products were supplied on. You may
enter as many times as you like, but each entry should be made
in a separate email. Photos must be in electronic format (JPG,
TIFF or PNG) and by entering the competition, you are giving
permission for your photo(s) to be used in Mercurys marketing
materials if they are deemed suitable. The competition closes on
Friday 26 September 2014 and the best photo, as judged by the
Mercury team, will win a 250 cash prize!
The winning photo will be revealed on Mercury Glazings website,
in the press and in Mercury Glazings October email newsletter.

Good luck to everyone who enters!

NEWS

Door-Stops
plain speaking
Customer
Charter
Door-Stop has issued a Customer Service
Charter. It sets out what installers who buy
from Door-Stop can expect, and what to do
if things go wrong. The charter outlines DoorStops promise of good service, high standards
and a fast, reliable response to queries. Its
written in plain English, jargon free and simple to
understand.
Problems at Door-Stop are rare its unique If its late its free
guaranteed 3 day delivery is a good indicator of normal high
standards but the Charter promises if and when problems do
occur they will be dealt with as efficiently and quickly as possible.
The Customer Service Centre (www.door-stop.co.uk/customerservices), launched last year, is the first port of call for customers
with an issue to raise. With just a couple of clicks customers can
report a problem at any time of night or day and know that its
been logged, and the right person will be alerted to help.
The new Charter goes further, says Martin Dickie, Business
Unit Manager. It sets out the standards of service customers
can expect and how long it will take for their issue to be
acknowledged and resolved to the customers satisfaction. Well
acknowledge within 2 hours and resolve it within 72 hours. If
Door-Stops customers arent happy with the progress of their
query they can call Martin Dickie directly on 01623 446390.
To see the Charter for yourself visit www.door-stop.co.uk/
customerservicecharter.

Mercury is a specialist fabricator of Spectus PVC-u vertical


sliders, Smarts aluminium bifold doors and windows and
an increasingly popular range of timber vertical sliders. The
company supplies fabricators and installers across the UK
from its base in Gloucester.
Tel: 01452 383 344 - www.mercuryglazing.co.uk

Martin Dickie, Business Unit Director of Door-Stop.


4 | August 2014 | www.mytrade.tv

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NEWS

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August 2014 | www.mytrade.tv | 5

NEWS

Dear Editor

Approved installer schemes


and networks have fallen
in and out of fashion.
But recently a number of
Syscos have launched new
schemes.
The industry likes its badges, for
sure. But the word approved seems
patronising to me. Who are Syscos to
approve fabricators and installers?
And what do members get from such
schemes? In my view, not a lot. Most
over promise and under deliver.
Members get a badge to stick on
their vans and website, some POS
and a branded brochure thats the
same as their competitors. Some
let members add their details on
the back. Others promise leads for
members to fight over with their
competitors.
How does that help them stand out
and sell? It doesnt, if were honest.
In contrast, Deceuninck will not
have an approved fabricator-installer
scheme or network. Deceunincks
strategy is to help fabricators and
installers stand on their own feet
with products that stand out, and
help them sell using sales aids built
around their own brands.
We give them tools to generate their
own leads, not share leads with
rivals. Thats why we created the
Deceuninck MyBrand marketing
suite, so companies can choose
the level of personalisation they
want using their own brand, colour
scheme, photographs, copy and
products so there is no possibility of
them competing with anyone using
the same POS.
Our customers say Deceuninck is
more than a supplier, because we
partner customers to help them build
their own business.
Yours sincerely
Rob McGlennon
Deceuninck Sales Director

National Plastics
Acquires Churchleys
Builders Plastics Ltd
As part of their continued expansion, National Plastics the
UKs largest independent trade counter network - are pleased to
announce the acquisition today of three new depots in Worthing,
Horsham and Chichester.
Formerly operating as Churchleys Builders Plastics, these depots represent yet another
bold step forward for a company which has seen unprecedented growth over the past
few years.
Managing Director Geoff Foster said The acquisition of these depots is a great opportunity
for us to move into the South East, and we look forward to bringing our core values of
superior quality products, great value prices and exemplary service levels to these areas.
We have planned for major expansion in the coming years, and this acquisition
represents the beginning of an exciting new chapter for National Plastics, allowing us to
serve an even greater area.
This latest acquisition brings the total number of new depots weve added this year to
five, and more importantly it will see us enter a new part of the country, and we are very
excited to be moving ahead with our ambitious plans.
With new team members, and a solid plan for the future, National Plastics are going
from strength to strength.

CENSolutions a Success at Trading

Standards Institute Conference


CENSolutions is widely
recognised as the leading
consultancy and test facility
for the window, door and
glazing industries, and as well
as supporting some window
industry specific events in
recent months, the company
has also been very busy in
Harrogate at the Trading
Standards Institute Conference.
Mike Gaillard explains: We have been
working closely with Trading Standards
for some time now, helping to educate
their officers on CE Marking and the
lack of compliance to date, but we had
enquiries from over 60 Officers and other
trade organisations on this very topic.
We took our easy to use series of
checklists of what CE Marking requires

6 | August 2014 | www.mytrade.tv

within the Fenestration Industry to


the show and they proved extremely
popular. Since it became a legal
requirement in July 2013, only a minority
of window, insulating glass sealed unit
and toughened glass companies have
implemented CE Marking. Trading
Standards are already investigating a
couple of companies who were reported
to them as not being CE Marked and
as part of the process contacted
CENSolutions for more information.
We supported the companies that put
in the effort to achieve CE Marking in
time for the new legislation last year, but
we want to continue to support them
for doing the right thing. Offering more
information to the people involved in
policing CE Marking is another way we
can do just that.
For more information on CENSolutions,
call us today on 01785 716625, visit
www.censolutions.com.

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 7

NEWS
VEKA - Two decades of

investing in people
Industry-leading PVC-U systems supplier,
The VEKA UK Group, is proud to have had its
Investors in People status confirmed once again which means the company has now continuously
held this accreditation for more than 20 years.
Head of Human Resources, Gabriela Hammond explains: We
have held the IIP accreditation since 1994 and were delighted to
have had our status confirmed once again.
The Assessor that visited us had some particularly
complimentary things to say, commenting on the good practice,
achievements and milestones reached considering the journey
taken by the Company over the last few years.
The company has grown and evolved significantly over recent
years and were pleased to have been recognised for our
unwavering dedication to the people here at VEKA, while we are
going through an exciting period of change and expansion. On
behalf of the whole team, Id like to say a big thank you to everyone
at the Burnley and Minworth Plants for all their hard work.
Comments from the Assessor included:
..the review has illustrated strong commitment to people and
the part they play in enabling VEKA UK Group to succeed

8 | August 2014 | www.mytrade.tv

Pictured L-R: Gemma Haythornwhite Human Resources Officer, Graham Fitton


Finance Director, Dave Jones MD and Head of Human Resources, Gabriela Hammond.

...excellent business performance being achieved in a


challenging environment is to be applauded
The organisation has a strong strategic focus on Quality,
Customer service and Innovation and is integrating these across
all areas of the recently expanded business
Clarity of purpose and clear aspiration to achieve excellence in
terms of vision, values and objectives
A strong desire to continually improve evident at individual,
team,departmental and organisational levels
Tel: 01282 716611 - www.vekauk.com

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 9

NEWS

Building Regulation
Compliance Certificates

And That Damned


Hoover Syndrome
We all love a generic term.
Have you ever heard of anyone
who's going to Dyson the
stair carpets or who's been
Electroluxing all day and
feeling whacked-out? Didn't
think so. We Hoover don't
we... and everybody knows
what we mean - or do they?
When it comes to generic terms and the
understanding of what it really means,
Hoover is an outright winner. We know
it means vacuuming or using a vacuum
cleaner but how well would you know
whether other terms in common usage
were really brands in disguise?
Try this test
I know that a Zippo lighter is probably
a brand name but I didn't know that
escalator once was. Here are some more
commonly used generic terms. See if you
can spot the one red herring.
Jet Ski - a personal water craft and also a
Kawasaki brand name.
Bubble Wrap - would you believe a
TradeMark belonging to the Sealed Air
Corporation?
Onsies have become very popular in the
last couple of years - but you guessed it
a TradeMark of... Gerber Childrenswear.
Jacuzzi - is a company.
Breathalyzer is owned by the Indiana
University Foundation.
Chapstick is a brand name of lip balm
produced by Pfizer.
Kleenex is a brand; as is Band Aid.
Would you believe that Ping Pong was
trademarked in 1901?
The Q of Q-tips stands for quality
according to Unilever - the brand owner.
10 | August 2014 | www.mytrade.tv

Shall I go on? Sellotape, Tupperware,


Velcro, Tippex, Post-It Notes. What about
Styrofoam or Formica? Hells Bells, even
Frisbee and Hula Hoop.
Windbreakers (the jackets not flatulence),
Stetsonsand Y-Fronts conclude the list...
well almost.
How about Building Regulation
Compliance Certificates?
A red herring or two
I said there'd be one red herring. And it's
Y-Fronts. That's pants you might think but
no... the Jockey company first introduced
Y-fonts but never TradeMarked them so
anyone can use the term.
A second red herring is of course
is Building Regulation Compliance
Certificates. Why? Well that is the correct
name for what installers are supposed to
provide to their customers once they've
completed a job (via their competent
person scheme provider of course).
Unfortunately, too many installers have
come to refer to Building Regulation
Compliance Certificates as FENSA
Certificates. This is because they know
what they mean... but sadly too many
installers are effectively confusing their
customers because the customer does
not know what they mean. And yet it
is incredibly important that customers
understand that this is a really serious
document - they will have problems selling
their house if they don't have one. It is
important that installers use the correct
terminology so that customers 'get the
gravitas'. And remember, if your competitor
uses the term correctly and explains exactly
what it means but you don't...who do you
think will be winning the quality business?
The Certass view
Gemma Swanke, Certass' Sales Manager
says: "When people call Certass and ask

Like all good competent person


scheme operators, we explain
that we can produce a Building
Regulation Compliance
Certificate, so long as they are
using the services of a Certass
accredited installer.
if we do FENSA Certificates we explain to
them that we cant!
Like all good competent person scheme
operators, we explain that we can produce
a Building Regulation Compliance
Certificate, so long as they are using the
services of a Certass accredited installer.
We get enough calls on this subject to
raise an eyebrow or two but I think it is
the level of questions that follow that
raises the concern homeowners are
clearly not being informed properly." (In
the next month or so, The Installer will run
a Certass Column focusing on the most
common questions asked by the public.)
Gemma continues: "As the government
place new rules on all competent person
schemes to make the industry more
transparent, the understanding that
the Building Regulation Compliance
Certificate is THE term that must be
referenced will come into the spotlight.
We will be pushing our members
to use the term correctly in all their
business dealings and will be running
a campaign to ensure that the whole
industry observes what we consider to be
professional behaviour."

GLASS & GLAZING

NEWS
THE UKS LARGEST PROVIDER
OF
CERTIFICATION & TESTING FOR THE
GLASS & GLAZING INDUSTRY

EN 1279: Insulated Glass Units

Recognised by key specifiers

EN 12150: Toughened Glass


EN 14351: Windows & Doors
EN 13830: Curtain Walling
CENSolutions unique approach to working
in tandem with business in the Glass &
Glazing has seen a large migration from
the more traditional certification providers
to our CMS scheme over the past few
years. A team of nine agents throughout
the UK has successfully guided over 800
companies through CE Marking,
Certification & Testing.

Active Members of The GGF

Working hand in hand with our clients we


offer a personal service which has helped
business grow and be able to offer their
products into a larger sector, without the
normally large, cost implications.

GLASS & GLAZING

August 2014 | www.mytrade.tv | 11

NEWS
Ian Miller takes up role with The

Independent Ratings Company


Ian Miller formerly FIT Show
Sales Manager and UK Sales
Director for Hoppe has taken
up the new position as Head
of Sales for The Independent
Ratings Company with a brief
to drive sales and provide ongoing business development
for the companys growing list
of window and door industry
clients.
It is a really exciting challenge for me;
when I was asked to get involved with
The Independent Ratings Company I was
delighted to do so. It is clear to me that
what the company is trying to achieve is
very much in line with modern thinking;
encouraging businesses in our industry to
take feedback from customers and use it
as a key marketing tool to generate new
business. This is exactly what they should
be doing. But using customer feedback
to identify weaknesses in order to
improve service is also really important,
and this is something else which can
come out of the packages which The
Independent Ratings Company offers.
Not publishing your feedback
is a BIG missed opportunity
For me the most interesting thing I
have found to this point is that lots of
businesses in our industry already take
feedback from their customers, but
so few of them actually publish it for
people to see. This really is a big missed
opportunity; good customer feedback is
a great way to convince other potential
consumers that you are exactly the
company they should be dealing with.
Business Development for our
customers is a key part of the
role
I am also delighted to be involved in the
on-going business development side of
The Independent Ratings Companys
customers. My role is not just to sell
to new clients, but to continually help
those who are already working with us to
improve what they do, to help them find
new and better ways to use the feedback
12 | August 2014 | www.mytrade.tv

from their customers to generate new


business.
The range of packages is outstanding
whether you want to take a line in
the sand one off survey to understand
how your customers see your service,
or whether you want to have a fully
managed account to gather and publish
feedback as a customer selling to
retail, or a trade supplier working with
an approved list of installers, we have
something for you.
Along with the rest of the team
I am here to help
We already know from the customers
we are working with that they are seeing
tangible business benefits, new work
coming to them which is directly attributable
to the positive customer feedback they have
posted on their websites. Along with the
rest of the team I am here to help. If we
can help you we will; we are a business
encouraging our customers to win work
by giving great service and by recording
it in the form of customer feedback. Our
own customer service ethos will fully
support this; it is another of the reasons I
am so excited to be involved.
I cant wait to get going, but in the
meantime if I can help you please get in
touch 07903 431278. Best wishes, Ian.
Turning negatives into positives
The most recent thinking shows that
customers receiving negative reviews but
responding to them in a positive manner
are more likely to achieve customer
respect and loyalty than those only
showing positive reviews.
People dont expect perfection
The reality is that people neither expect
or believe in perfection; the occasional
less than perfect review shows that
the feedback is genuine, and so is the
company publishing it.
It is really important that consumers
have confidence and trust in the reviews
which they read from their peer group.
Through The Independent Ratings
Company consumers can be assured
that all reviews are genuine, and that
comments made cannot be manipulated

in any way. Where there are negative


reviews we work with our customers to
manage not only their responses, but a
positive conclusion to the complaint or
concern raised by the customer in the
first place. This is just another part of the
service provided by The Independent
Ratings Company.
Understanding reviews and
taking ownership of your online reputation
The most common question we field is
what if someone gives me a bad review?
The reality is that from time to time
somebody will give you a bad review,
but so long as you have a mechanism in
place which enables you to respond to
them you will be absolutely fine there
will be no harm done.
The more difficult issue is when you
dont have any feedback mechanism
on your website this is when you are
vulnerable to a disgruntled customer
venting their anger on a random review
site on line AND it appears directly under
your name on a google search.
There is nothing much you can do about
this, it is outside of your control; but
most customers wont let this deter them
from looking. The key is to have a full
feedback process visible on your website
populated by your customers. This way
you get the balance which comes with
posting reviews over a period of months
and this gives your customers confidence
that a single rogue review is not a real
reflection of your true service levels.
Tel: 0161 266 1006

www.theindependentratingscompany.co.uk

GLASS & GLAZING

ARE YOU GETTING


YOUR REVIEWS SEEN
ALL OVER TOWN?
NEWS

RATINGS, REVIEWS & BUSINESS SURVEYS

0161 266 1006


GLASS & GLAZING

WWW.THEINDEPENDENTRATINGSCOMPANY.CO.UK
August 2014 | www.mytrade.tv | 13

NEWS

The replacement
lock market

is continuing to grow
in consumer sector
Graham Jones,
Managing Director
of MPL tells us
there is increasing
evidence to suggest
that the market for
replacement locks in
the consumer sector
is growing at a very
noticeable rate.
The evidence is there for
us to see first hand; sales of
replacement door locks have
continued to rise through our
MPL business, the customer
base has increased, and we
have seen a significant level
of interest in our Approved
Stockist model.
I have no doubts that more
and more people are looking
to replace their door locks

and window ironmongery


these days than just think
about the wholesale
replacement of a window or
door. I am firmly of the view
that the start of this trend was
due in no small part to the
economic conditions which
prevailed in recent years with
house moves being more
difficult; but as things have
started to improve the trend
has continued in an upwards
spiral.
We are becoming
less of a throw away
society again
In equal measure I have
absolutely no doubt that this
trend is also partly due to the
extensive number of home
makeover programmes on
TV and magazines being
published which have

I understand that for the most part they


would prefer to supply a replacement door or
window, but that does not always work for their
customer. Giving the customer the best service
possible at a time which is distressing for them
is a great way to ensure that when they are
ready to buy new they will come back to the
fabricator or installer as the first port of call.
14 | August 2014 | www.mytrade.tv

become so popular in the


last few years. People more
than ever are thinking about
makeover and upkeep; we
are becoming less of a throw
away society again and this
is a really positive thing for
MPL.
We can replace every
lock type ever fitted
MPL is a stockist of the
largest number and variety of
PVCU replacement door locks
in the industry; we know that
just about every lock which
has ever been fitted can be
replaced from our stock, and
the number of customers from
all sectors of the market who
are coming to us is growing in
a daily basis.
We are encouraging
fabricators and
installers to keep
a small stock of
replacement locks at
their premises
We will fulfil orders to
fabricators and installers
on a next day delivery
service, or through our
approved stockists there is
the increasing opportunity
to collect same day. But we
are encouraging fabricators

and installers to hold small


stocks too if through parts of
their trading history they have
supplied a particular lock
type. If there is a need it can
be serviced there and then.
I understand that for the
most part they would prefer
to supply a replacement
door or window, but that
does not always work for
their customer. Giving the
customer the best service
possible at a time which is
distressing for them is a great
way to ensure that when they
are ready to buy new they will
come back to the fabricator
or installer as the first port of
call.
We will be happy to help.
Graham Jones

If you would like to discuss any replacement lock requirement


you may have, or to consider taking in a small stock please
call on 01924 360444 www.multipointlocks.co.uk email
graham@multipointlocks.co.uk.

GLASS & GLAZING

NEWS

THEY BOTH COME HIGHLY RATED

With over 30 years experience of working with sealed unit


manufacturers, Thermoseal Group has developed warm edge
spacers highly rated in every way including: Energy Efficiency;
Manufacturability; Aesthetics and Overall Performance. As the
largest specialist insulated glass component manufacturer and
distributor in the UK, we are also the only UK supplier testing
to EN1279 standards in-house; and are active members of
the GGF and BF. With over 2m invested in our very own
Innovation Centre, we are totally dedicated to developing and
testing high quality IG products for the future. We also design
and build IG manufacturing machinery.
So whether youre a sealed unit manufacturer, an installer or a
fabricator itll pay you to talk to Thermoseal Group today on
0845 331 3950 or visit www.thermosealgroup.com
GLASS & GLAZING

August 2014 | www.mytrade.tv | 15

NEWS

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16 | August 2014 | www.mytrade.tv

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NEWS

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August 2014 | www.mytrade.tv | 17

NEWS

PIGS comes

to town
Anglo

Reinforces
As we enter the second half of 2014, Anglo
European are finalising their expansion plans,
employing new staff, offering extra work shifts,
and a complete office re-fit.
Late last year the company expanded its transport and delivery
division by purchasing eight extra wagons.
If we are to keep up with demand, we not only have to grow our
workforce, but we also need to make sure we can cope with the
extra deliveries, commented James Lister operations director.
We have built up an excellent reputation regarding our efficient
service with existing and new customers and they now rely on us
to deliver when we say we will, and this is core to our success.
Anglo is now rolling out 10 million metres of steel reinforcement
per year, to supply the ever growing number of customers. When
put into perspective in terms of scale and distance, if you lay
four years of reinforcement production end to end, they would
circle the earth.
Working on these scales of production and lead times, we
keep a very close eye on our warehousing and stock levels.
Anglo always ensures that we keep two steps ahead therefore
minimising any problems that may arise, comments James.
The business has grown incredibly over the last two years,
helped by our successful marketing campaign as well as our
unique cut to size service, which has proved to be extremely
popular. Customers can have exactly the size and lengths of
reinforcement they require on one pallet unique to them.
The company pride themselves on their customer service which
is at the heart of the business and is one of the reasons they are
now one of the leading suppliers of Steel reinforcement for the
window and door market.
For further details go to our website www.angloeuropean.net.
18 | August 2014 | www.mytrade.tv

PIGS, the networking


group for people in
glazing, comes to
town. The next event
has been booked for
25 September at the
Slug and Lettuce,
Lisle Street, just off
Leicester Square in
London.

VAST PR

Free to attend, sponsorship


for PIGS comes from
generous donations from
companies. One regular
sponsor Gareth Mobley,
managing director from
Solidor Group explains: We
have sponsored pigs again
because we believe that
it is an essential industry
event where people from our
industry can come together in
a relaxed atmosphere and talk
openly.

PIGS kicks off at 5pm and


goes on until late. Sponsors
money goes behind the bar to
provide free drinks to get the
party started.

We would like to thank all the


PIGS sponsors:
Emplas Window Systems
Everglade Windows
Glass and Glazing
Products
Glass News
Glass Times
Regalead
Solidor Group
Stuga

Yale Door and Window


Systems
Balls2 Marketing
Anyone working or affiliated
to the glazing industry is
welcome. FREE tickets are
available at https://www.
eventbrite.co.uk/e/pigspeople-in-glazing-tickets11882618231?aff=es2.

PIGS was founded 10 years


ago and has been very
successfully run by Claire
Shilling from One Shilling
Marketing. Claire has handed
the organisational baton
over to Andy and Sarah Ball
at Balls2 Marketing after
working together on the
highly successful PIGS in
Birmingham after the Triple
Glazing Question in April.
We would like to thank Claire
for doing an amazing job for
the last 10 years, says Sarah
Ball. We have seen the value
of PIGS to the industry and
supported it since the start.
We have already created
Social PIGS with Twitter,
Facebook and LinkedIn to
keep connected between
events. We are looking
forward to the next event
in London and it looks like
theres already a lot of interest
in having a Manchester PIGS
in the New Year.
Anyone with ideas, suggested
venues and potential
sponsors can contact Sarah
on 07540 049655 or sarah@
balls2marketing.com.

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 19

NEWS

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20 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

CadRam_Advert_303x106_Layout 1 21/08/2014 11:54 Page 1

Success
for Certass

The future of
industry news!

JOIN US ON

The success of this


years FIT Show
2014 for Certass
and its members
cannot be overestimated.

24TH AND 25TH SEPTEMBER

Recent changes to the


DCLG licence held by
all Competent Person
Scheme (CPS) Operators
have meant that all CPS
Operators have to be
able to demonstrate the
technical competence
(both knowledge and
practical skills) of its
member companies and
their site operatives.

...for the official launch of our new business


division Glass Processing Products. You can
also meet the team, take a tour of the facility
and learn more, via the seminars running over
both days, about:
The latest generation of EVA Films from Folienwerk Wolfen GmbH
The technicalities of Safety Glass Standards from the GGF
Innovative software for designing frameless glass structures from
Smart-Builder
The intricacies of multi-level sandblasting, including a practical
demonstration

To learn more about the


new MTC requirements
and how Certass can help
you, please click on the
below link: http://www.
certass.co.uk/mtc.

Visit www.mytrade.tv

Our stand at this years


FIT Show included a
classroom environment
providing our members
the opportunity to
sit the required MTC
knowledge assessment,
which proved to be a
resounding triumph.
Certass was the only CPS
operator to introduce an
MTC classroom onto its
stand creating a positive
furor which introduced
us at Certass to many
new people from various
sectors within our
industry and that of the
wider building industry
sector thus providing
a fantastic networking
platform. All the feedback
Certass received was
very positive and many
new customers and leads
were created as a result.

RegaLead is launching
a new business division

Laminating
technologies

Decorative
glass
ColorSpray

Glass
processing
products

Sandblasting
Safety
glass
standards

Fused glass

If you are attending on the Thursday, why not come along to the People in Glazing (PIGs)
event taking place at the Slug and Lettuce in Leicester Square? The event is free and
everybody in the industry is welcome, but as this is a ticketed affair, please register at:
www.eventbrite.co.uk/e/pigs-people-in-glazing-tickets-11882618231?aff=eac2
R.S.V.P. to guy.hubble@regalead.co.uk

Event location:
Unit B2 Springhead Enterprise Park
Springhead Road
Northfleet
Kent DA11 8HB
www.regalead.co.uk

GLASS & GLAZING

August 2014 | www.mytrade.tv | 21

NEWS

Click below to watch the video!

22 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

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GLASS & GLAZING

Anvil Locksmiths
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Training Academy
August 2014 | www.mytrade.tv | 23

NEWS

24 | August 2014 | www.mytrade.tv

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NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 25

NEWS

Click below to watch the video!

26 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

MICHELLE ORPE IS
BRINGING THE NEWS
TO MYTRADETV!

If you want your news on our brand new exciting


newscasts, please get in touch with MyTradeTV
on 01924 847875 or email sales@mytrade.tv.

NO SUBSCRIPTION FEES - WATCH THE TRADE NEWS FOR FREE!


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August 2014 | www.mytrade.tv | 27

EDITORS CORNER

Benefit of NI Allowance

Construction sector has significant


gain from NI Employment Allowance
The latest data released by the Department for
Business, Innovation and Skills (BIS) shows that
construction is one of the sectors benefiting
most from the recently introduced National
Insurance (NI) Employment Allowance.

From April 2014, every business and charity in the UK has been
entitled to a 2,000 Employment Allowance to help reduce their
employer National Insurance Contributions (NICs) each year.
This August, BIS reported that over 725,000 employers across
the UK had claimed the allowance and construction is in the top
three sectors to benefit with 91,000 employers taking up the
scheme.
Employers can claim the allowance through standard payroll
software and only have to signify their intention on one occasion
by completing the yes/no indicator.
HMRC will automatically carry the claim forward each tax year,
so employers only need to check that their circumstances have
not changed from the previous year. There is a paper process for
employers who still submit their returns this way.
The Employment Allowance applies per employer, regardless of
how many PAYE schemes they operate, so each employer can
only claim for one allowance and it is up to them which PAYE
scheme they claim against.

Construction has benefited well from the NI Employment Allowance.

28 | August 2014 | www.mytrade.tv

Further information regarding the Employment Allowance can be


found on the Gov.uk website.

GLASS & GLAZING

EDITORS CORNER

Get Gladder with a New Ladder


Its the time to trade
their old ladders in
for discounted new
ones this year, with
the Ladder Exchange
2014.
Beginning on 1 September
and run by the Ladder
Association (LA), the Ladder
Exchange takes old, potentially
dangerous ladders out of
circulation by offering people
a cash incentive to trade them
in. The 2014 scheme will run
from September until the end
of the year.
This is our third year running
the Ladder Exchange, which
has been an excellent means
of getting out the ladder
safety message while helping
people in a practical way,
explained Cameron Clow,
Chairman, LDA. Thousands
of ladders were traded in last

GLASS & GLAZING

year, saving a lot of people


and businesses money and,
more importantly, hopefully
lives as well.
Safety for the people who
actually work on ladders is
particularly being promoted
during the 2014 Exchange.
As noted in the new Health
& Safety Executive (HSE)
guidance released this
year, people working with
ladders must be competent
andhave had instruction and
understand how to use the
equipment safely.
The guidance goes on to say
that appropriate training can
helpto prove competence.
The UK-wide ladder training
scheme, accredited by
the LA, focuses on this
competence, and the 2014
campaign highlights the
training centres throughout
the UK which provide it.

This years Exchange will


also come with expert tips
for checking the condition
of ladders and using them in
the home, and a look at the
experiences people have had
with unsafe ladder use.
As in previous years, running
alongside the Exchange,
will be the Idiots on Ladders
contest. Anyone can send
in pictures of dangerous
ladder use to the Ladder
Association Facebook
page (facebook.com/
ladderassociation) or e-mail
to info@ladderassociation.
org.uk. The public vote will
then determine 2014s biggest
Idiot on a Ladder.
All of these tips and
information will be available
from the Ladder Exchange
website (ladderexchange.
org.uk). The site is also
the place to go to find a

It makes sense to get a new ladder


from next month, argues the Ladder
Association.

nearby trade-in partner, with


outlets all around the UK
ready to offer discounts in
exchange for old ladders in
any condition. Details are also
available by telephoning the
LA directly: 0845 2601048.

August 2014 | www.mytrade.tv | 29

EDITORS CORNER

Firing the Interest


Interest in fire doors has been
reignited by a major industry
initiative. Fire Door Safety
Week makes a return this year
following a successful launch
in 2013.
The campaign will take place between
15-21 September 2014, involving
the whole of the industry and raising
awareness of the critical role fire
doors play in passive fire protection in
every commercial, public and multiple
occupancy building.
The creation of the British Woodworking
Federation (BWF) and BWF-CERTIFIRE,
Fire Door Safety Week reached over 6.5
million people last year and received major
support from the Fire Minister, fire industry
leaders, fire and rescue services across
the country and leading fire door and
doorset manufacturers and ironmongers.

Despite this support, prosecutions under


the Regulatory Reform (Fire Safety) Order,
continue to be given to building owners
and property managers in the UK who
neglect their responsibility to ensure
fire doors are installed and properly
maintained. Already in 2014 a fine of
70,000 and a 15 month jail sentence
have been handed out in two fire door
related judgements.
Fire Door Safety Week has the backing
from a wide range of organisations,
including the Fire Door Inspection
Scheme (FDIS), Lorient, Fire Kills,
Fire Mark Education, TRADA, Exova
Warringtonfire, IFC, fire and rescue
services, fire door and doorset
manufacturers and major players in the
ironmongery sector.
Fire Door Safety Week 2013 really got
the industry fired up about the need for
properly installed and maintained fire
doors, said John Fletcher, Scheme

Fire Door Safety Week next month will emphasise the


vital role this product plays in the safety of people
and property.

Manager, BWF-CERTIFIRE. But


while prosecutions continue, we are
determined to do even more to raise
awareness.
For further information, visit the website:
http://firedoorsafetyweek.co.uk/tool-kit/

Anger at Ending of
Green Deal Funding
The unexpected and overnight
decision by the government
to end its Green Deal Home
Improvement Fund has run into
criticism. The Department for
Energy and Climate Change
(DECC) announced suddenly
that it had closed the 190
million Green Deal Home
Improvement Fund (GDHIF)
to new applications with
immediate effect. It said that
due to overwhelming public
demand, the allocated budget
had now been reached.
The response was immediate from
trade associations and businesses that
had spent much time and resources
committing to the scheme. One example
was the Builders Merchants Federation
BMF which stated: The BMF is very
disappointed to hear this news. The
GDHIF may not be a perfect solution to
30 | August 2014 | www.mytrade.tv

the underlying problem but it illustrates


that cash incentives do entice families to
act to improve the thermal performance
of their home.
The government had only launched the
new funding in June where householders
could claim 7,600 for improvements
under the scheme. The unilateral decision
to close on 24 July, caught everyone
by surprise, especially as it was done
overnight. The DECC states on its
website that it will monitor voucher
redemption rates and will consider
whether to launch a further offer should
funds become available.
The BMF was not impressed and
complained in its response: There will be
undoubted anger and exasperation in the
supply chain that ministers have (once
again) chosen to change direction in policy
and cut funding at short notice without
warning. Earlier this week, we learned
that due to the Funds runaway success,
DECC had modified the criteria to prolong
the amount of money available. Yet a few
days later, it has been closed.

Not much to laugh about this Green Deal image the


government ran with must be causing some gritted
teeth in the home improvement sector.

In accusing the government of a feastand-famine approach that exasperated


businesses in planning their investment
decisions, manufacturing processes,
sales operations and trading forecasts
for the future, the BMF was voicing many
similar complaints.
The Glass and Glazing Federation had
not issued a statement at the time of
going to press but it is understood
one will be made that will express
disappointment over the decision.

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 31

NEWS

MICHELLE ORPE IS
BRINGING THE NEWS
TO MYTRADETV!

If you want your news on our brand new exciting


newscasts, please get in touch with MyTradeTV
on 01924 847875 or email sales@mytrade.tv.

NO SUBSCRIPTION FEES - WATCH THE TRADE NEWS FOR FREE!


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GLASS & GLAZING

COLOUR COATING & FOILING

Beware Unsuitable Imitations

RENOLIT warns of films unsuited to exterior


applications being installed in the UK
Inferior imitations
of RENOLITs worldleading exterior foils
are appearing in the
UK market.
Primarily laminated on
cladding and roofline
products, these foils will fail
when exposed to weather and
sunlight, causing problems for
installers and home owners
alike.
In recent months, a growing
number of RENOLIT
customers have made the
company aware that these
products were being installed
in the UK and marketed
as suitable for exterior
application. Having weather
tested samples of these
components in their in house
laboratory to DIN EN513 (as
specified in RAL 716), the
results prove that these films
are completely unsuitable for
exterior use. In their tests the
products failed to achieve
even 1300 hours of artificial
weathering before displaying
unacceptable signs of colour
variation, which is considered
to equate to less than 2 years
exposure in a UK climate,
with the samples then

becoming almost completely


destroyed in the equivalent of
less than 3 years (see photo
1). Furthermore, customers
of RENOLIT have provided
photos of UK installations
using this type of foil that
have experienced full product
failure, reportedly within two
years of installation (see
photo 2).
RENOLIT therefore
recommends that fabricators
and installers check the
source of their foiled
products before installing at
a customer. This will prevent
costly repairs in the near
future and damage to both
their own and the industrys
reputation.
The increasing popularity of
foiled building components
has been well publicised,
as home owners become
increasingly aware of the
opportunities to improve
their property with realistic
woodgrain designs or
fashionable solid colours
rather than just plain white
pvc-u. As the inventor and
worlds largest manufacturer
of these exterior laminates,
RENOLIT has been at the
forefront of this growth and all
indications are that this trend

Photo 2: UK installation believed to be less than 24 months old.


34 | August 2014 | www.mytrade.tv

Photo 1: Sample after 2232 hours expos.

will continue to grow over the


coming years.
Exterior laminates are
continually exposed to the
environment and require
specific components within
their formulation to be able
to withstand weathering and
degradation over time. At
RENOLIT they extensively
test all exterior laminates,
both internally and externally

As the inventor
and worlds largest
manufacturer of these
exterior laminates,
RENOLI T has been
at the forefront of
this growth.

to ensure real performance


targets are achieved. All
RENOLIT EXOFOL effects are
manufactured and tested in
accordance with the accepted
industry standard - RAL 716,
which requires a minimum
performance of 10,000
hours of artificial weathering
(equating to over 10 years in a
UK climate) without excessive
colour fade or visual defects.
The company
The RENOLIT Group is an
international leader in the
manufacture of high-quality
plastic films and related
products for technical
applications. This independent
family-owned business, which
has been setting benchmarks
for quality and innovation for
over 65 years, now employs
a workforce of approximately
4,500 employees at more than
30 production sites and sales
entities.

GLASS & GLAZING

NEWS

Shepley Windows

adds European flavour


with Inox Glazing
Decorative Door
Products (DDP) by
RegaLead is delighted
to announce that one
of the leading trade
fabricators, Shepley
Windows, is now
offering Inox Glazing
on its composite door
range.
Choice is important to
Shepleys ethos of making a
difference to installers, and
the company prides itself on
offering one of the largest
ranges of composite doors
available. Both trade and retail
customers purchasing from
the highly sought after Visage
collection of doors can now
additionally benefit from the
individual European style that
Inox Glazing provides.
Ian Griffiths, Sales Director
at Shepley Windows
comments: Inox glazing is a
great addition to the Visage
Composite Door Collection.
The brushed stainless steel

New
colours
available
from
September
2014

and glass insert options are


popular with homeowners and
customers are choosing Inox
designs for their showrooms.
Paul Edwards, Sales Manager
at Decorative Door Products
by RegaLead adds: Its great
to see manufacturers looking
to add choice and value to
their composite doors, and
so we are really pleased that
Shepley Windows has chosen
Inox Glazing for its Visage
collection. Since launching
the system last year it has
proven hugely popular with
the trade and consumers alike
due to its truly contemporary
European look, but as it
is manufactured using a
standard 44 composite door
it offers the same security,
performance and insulation
characteristics of the more
conventional composite door
styles.
For more information about
Inox Glazing by Decorative
Door Products visit: www.
decorativedoorproducts.
co.uk or call 0161 946 1164.

which COLOUR
did YOU CHOOSE?
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3RD

military
Grey

DoorColour - the
only paint system
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including colour formulator,
colourants, swatches and
materials for both PVC frames
and GRP doors, to create any
colour from:
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Pantone
BS
Dulux
Farrow and Ball
Or choose from the range of
25 fantastic pre-mixed colours.

GLASS & GLAZING

RegaLead Limited
Columbus House I Altrincham Road
Sharston I Manchester M22 9AF
Telephone 0161 946 1164
Email sales@regalead.co.uk
August
2014 | www.mytrade.tv | 35
www.regalead.co.uk

COLOUR COATING & FOILING

TRADITIONAL BEAUTY
FROM FRAMEXPRESS
Renovation projects have
surged in popularity over
the last couple of years for
frameXpress, as sales figures
have repeatedly risen in
respect of this market sector at
the company.

philosophy for many years, with


management focused on helping
customers to grow their own business.
For Ian Davis, Sales Manager product
diversity as well as consistent quality
combine to enable customers to
grow their business along with their
reputations.

It has been attributed to continuing


innovation in high performance products
such as the FS70 mm system from Profile
22 as well as the dynamic design options
now available, which appeal to the wise
homeowner and the shrewd installer.

Ian Davis comments, There is huge


potential for installers as the cost of
renovation over moving home remains
appealing. As such, this market has such
scope for helping homeowners to add
value for when they feel the time is right
to move.

One of the most recent frameXpress


projects incorporated a number of
advanced, high performance products
from the companys range, which were
tailored specifically to meet the exacting
standards of the homeowners, who
wished their property to maintain and
reflect a very traditional appearance
throughout.

Ian Davis believes that satisfying


consumer demand has never been
more fiercely competitive for customers
however, never before has there
been more choice to exploit potential
opportunity. It is this breadth of choice
combined with quality guarantees which
he considers brings frameXpress repeat
business.

The Slate Grey colour foil was chosen


which has provided a stunning aesthetic
finish to the installation at the home.
Matching the design requirements
required meticulous attention to detail
in order to complement the style of the
period residence in Berkshire.

Ian comments, frameXpress has a


long-standing reputation for excellence
providing customers with products that
are aesthetically superior and that will

add value to homes which in turn offer


guaranteed peace of mind. The diversity
of our products enables us to supply
a very modern, highly efficient range
that can be easily tailored to individual
specification.
As a company that prides itself on
providing exemplary delivery services,
the colours in the range which include
Chartwell Green, Dark Red and Slate Grey
as well as two woodgrain finishes, can be
delivered within a 3 week lead time.
As a company frameXpress continues
to try to invigorate the market by
combining technical strength with striking
design. For Ian Davis he considers it is
essential to support customer needs
through diversity and high performance
standards.
Ian concludes, Our range and services
blend perfectly with both technical and
aesthetic requirements on all project types,
which are bringing excellent results as we
head into the second half of this year.
For more information on the frameXpress
range of products please call: 01952
581100.

Providing peace of mind and complete


solutions with a vast range that offers
outstanding quality guarantees has
been a major part of the frameXpress

There is huge potential for


installers as the cost of renovation
over moving home remains appealing.
As such, this market has such
scope for helping homeowners
to add value for when they
feel the time is right to move.
36 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 37

COLOUR COATING & FOILING

FREEFOAM INTRODUCE...
ANTHRACITE
GREY

& CREAM

WINDOW TRIMS & ACCESSORIES

Freefoam, a leading
manufacturer of a wide range
of innovative products for
the building industry in UK,
Ireland and Mainland Europe,
announce the addition of two
new colours to its foiled range,
Anthracite Grey and Cream.
Due to the increasing popularity of colour
window frames Freefoam has introduced
window trims and accessories in these
matching shades. Manufactured to last
using marketing leading Renoit Exofol MX
foil that features built in UV protection,
reduced heat absorption so reducing
temperature and expansion.
38 | August 2014 | www.mytrade.tv

Available in 40mm, 65mm and 90mm


architrave, 15mm and 19mm quadrants
and cloaking fillet these new colour options
will offer suppliers and installers the
opportunity to capitalise on opportunities
in a growing market.
These additions to its range further
underlines Freefoams position as the
colour specialist. In addition to foiled
products Freefoam manufacture an
industry leading range of co-extruded
fascia, soffit and trims in ten colours using
its patented ColormaxTM technology.
Featuring built in colourfastness, colour
variety, and reliable colour matching, all
with a ten year guarantee, the range offers
choice to architects, specifiers, property
developers and homeowners.

Colin St John, UK General Manager,


summarised We recognised the growing
importance of colour several years ago
and have consistently pushed forward
with new colours and finishes to give
our customers the high quality products
they need to expand and grow within this
increasing market.
The Cream and Anthracite Grey foiled
window accessories will open up new
opportunities within in the glazing and
window industry.
All products are listed in the Freefoam
Trade Catalogue. Visit our website for
more information: www.freefoam.com/
trade/brochures-and-tech-info.

GLASS & GLAZING

COLOUR COATING & FOILING

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GLASS & GLAZING

August 2014 | www.mytrade.tv | 39

WINDOWS

Click below to watch the video!

40 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

The most technically advanced in the market


Liniars profile is the most technically advanced in the market - built for todays exacting challenges.
The Liniar range is designed, manufactured and supported by a team with over 500 years
experience within the window industry and features:
The latest multi-chambered technology delivering an A+10 Energy Rating
Checked and tested to the requirements of PAS24:2012 and BS EN12609
Available in a wide range of foiled finishes, in addition to the popular white
Guaranteed for 10 years against discolouration, splitting, warping or
cracking
100% lead free - just like the rest of the Liniar range and fully recyclable
Available across the Liniar range - The EnergyPlus profile has a unique
six-chamber profile for even more thermal efficiency

For more information call 01332 883900 or email sales@liniar.co.uk


GLASS & GLAZING

www.liniar.co.uk

August 2014 | www.mytrade.tv | 41

WINDOWS

PVC-U & Grade II


PVC-U windows and
Grade II buildings
have historically been
strangers.
For planners and conservation
officers, Grade II listing (and
all too often, conservation
zones too) have meant one
thing only when it comes to
windows: timber.
It was something that Bison
Frames had always felt was
very unfair, so when one
customer came to the team
asking them to develop a
PVC-U vertical slider that
would be accepted for use
on his Grade II listed home
in Blackburn, the team
was happy to accept the
challenge.
Mark Tetley, Bisons director,
says, In many cases, a
modern timber window
is inferior to its PVC-U
counterpart in terms of
durability and thermal
efficiency and is also more
expensive. We wanted to
develop a product that
would give homeowners in
listed and period buildings
a genuine choice when they
upgraded their windows
and this project gave us the
perfect opportunity to do it.

He explains, We involved
the planning officer on the
project right from the start,
so we could understand and
overcome any objections they
had when it came to PVC-U.
Amongst other things, we
discovered that they were
not keen on the cruder detail
of the jointing around the
sash horns on a standard
PVC-U VS window and that
the welded joints and a shiny
PVC-U finish were not options
they were happy to consider.
After much development and
design work, the Genesis
Vertical Slider was born.
It takes advantage of the
rapid development of PVC-U
technology in recent years
to create a window thats
a stunning reproduction of
a traditional timber vertical
slider. It uses traditional
timber jointing methods
on all joints and has a low
sheen finish. Period look
high security cam locks and
sash buttons, run through
sash horns and a deep
bottom sash rail as standard
complete the beautifully
authentic appearance.
But perhaps the greatest sign
that the Genesis authentically
replicates the traditional
timber alternative is the fact

that it was accepted for use


in the Grade II listed home
that started the products
development.
Mark concludes, PVC-U
on heritage properties is
always going to be a sensitive
subject. I would be the
last person to suggest that
we should allow standard
white PVC-U windows to be
installed in a listed building.
But as the Genesis VS proves,
our industry has come on in

leaps and bounds and PVC-U


can be more than a match for
timber in terms of aesthetics
and thermal efficiency and
lets not forget that PVC is
virtually maintenance free,
unlike timber. Such high
quality products can enhance
a buildings appearance, as
well as helping reduce carbon
emissions, heating bills and
ongoing maintenance.
Tel: 0800 138 3838
www.bisonframes.co.uk

MACO product portfolio

for Residence 9 profile system


Residence 9 is a
new window system
designed to replicate
the 19th Century Flush
Sash Timber Window.
It is ideal for use in
conservation areas due to
its authentic appearance.
This authentic design is also
42 | August 2014 | www.mytrade.tv

appealing to any homeowner


who wants a top end luxury
window brand.
It can accommodate 28mm
double or 44mm triple glazing
with market leading thermal
and acoustic performance
and achieved one of the
highest classifications on
weather test due to its robust

design. It is hand finished and


made by craftsmen.*
MACO UK have been working
closely with Residence 9
and can now offer a range of
bespoke striker plates and
hardware systems to suit the
R9 system.
*Information taken from Residence 9
website.

GLASS & GLAZING

WINDOWS

STRENGTH THROUGH PARTNERSHIP


QUICKSLIDE AND WILSON WINDOWS
No one knows the value of
strong working relationships
better than Quickslides trade
partners and theres no better
example than Wilson Windows.
The Loughborough-based family
business has worked with Quickslide
and its products since 2011, working

closely with Key Account Manager


Amy Perrin. MD Dale Wilson and Karen
visited Quickslide at its Brighouse, West
Yorkshire, HQ when they first became
customers, says Amy: They came to see
who we are and what we do and we have
built up a close working relationship ever
since.
I speak to Dale on a regular basis. We
have developed a good routine; he is
always great fun and a pleasure to work
with and we always have a good laugh
together. Im very glad they are getting so
much from our partnership.
There was a surprise for Amy at the
FIT Show when Dale and son Callum
dropped in on the Quickslide stand
to thank her in person with a bottle of
Champagne, when Dale told her: Thanks
for always being on the other end of the
phone and making it all so easy.
Amy added: All of us at Quickslide put
a lot of importance on customer service.

GLASS & GLAZING

Its always rewarding to see it working so


well for both sides but its also a pleasure
when someone says thank you in this
way.
Wilson Windows fabricates its own
casement windows, predominantly
for the domestic market but buys in a
number of colours of both casement and
sliding sash.
Quickslide is best known for its
acclaimed sliding sash windows, which
have helped bring this once niche
product into the mainstream of the
retrofit and new-build market, but it also
manufactures a wide range of other
styles of windows and doors for trade,
commercial and domestic customers.
See how you could benefit from joining
Quickslide as a trade partner, visit
www.quickslide.co.uk/trade or call
0844 5610 623.

August 2014 | www.mytrade.tv | 43

DOORS

Distinctions triple glazed


cassette really makes the
Distinction Difference
For many homeowners, its
the glazing that is the biggest
decision when it comes to their
composite door, so it pays to
choose a door supplier who
understands the importance
of the glazing aesthetics and
has developed a product that
will meet all homeowners
demands and more.
Distinction Doors glazing cassette leads
the market for several reasons. In terms
of aesthetics, the cassettes colour,
moulding design and grain effect match
the rest of the composite door for a
seamless finish with ultimate kerb appeal.
This is enhanced because there are no
unsightly plugs or screws to interfere with

the elegant appearance. In addition, slim


sightlines maximise light transmission.
As an indication of the quality of the
Distinction offering, the white, black, red,
blue and green solid colour cassettes
are through-coloured, so they maintain
their pristine appearance because knocks
and scratches do not leave a white mark
where paint is removed.
Away from the aesthetics, Distinction
Doors has paid just as much attention
to the technical features of the glazing
cassette. Eleven of the 12 glass ranges
are triple glazed, with the decorative pane
encapsulated between two clear panes.
The result is a complete closing solution,
providing greater thermal performance
and lower maintenance requirements,
because no fiddly dusting is required to
keep the panes looking pristine.

The cassette is an attractive product for


installers too, because snap-together
fitting makes it uniquely fast and easy
to fit. It is also reversible because each
assembly consists of an identical inner
and outer cassette, with symmetrical
male and female connectors/pockets.
Distinction Doors Nan Ya GRP composite
door is the UKs market leader and
as the quality of the glazing cassette
demonstrates, its a position thats welldeserved.
Tel: 0845 2000 816
www.distinctiondoors.co.uk

SOLIDORS SHOWING OFF AGAIN!


Following their dazzling display
of composite door innovation
at the FIT Show, Solidor are
now turning their attentions to
Grand Designs Live later this
year, along with the inaugural
Build Show in 2015.
Solidor have already exhibited at Grand
Designs Live in 2013 and were the
first company to sign up for the 2014
event, given that over 50,000 visitors
came through the doors at the NEC,
Birmingham. Last year the company gave
out 4,500 iPhone leaflets, each replicating
the front of an iPhone to encourage
homeowners to download their latest
Door Designer App for iPhone and iPad.
This years Grand Designs Live will
again be held at the NEC, Birmingham
and Solidor will have a large presence
on stand B699, where they will be
looking to build upon their proven retail
marketing campaign that was awarded
G13 Promotional Campaign of the Year
Retail.
44 | August 2014 | www.mytrade.tv

Just 6 months on and Solidors retail


marketing campaign has further expanded
to include the industrys first Augmented
Reality (AR) App, a number of new
consumer videos on their YouTube
channel and a Door Designer feature
on their website. As at the end of July
there have been 26,323 web site visits
and 2,726 enquiries from consumers
looking for a better composite door. All
the enquiries have been passed on to a
Recommended and Premium installer
network of 452 companies across the UK.
While there will be no FIT Show in 2015,
there will be the Build Show from the
same organising team, which is aimed
at the wider building and construction
industry and Solidor have been one of
the first to sign up for it. They will be
appearing front of house in hall 3, stand
150 on a 60m2 island as they continue
to lead the composite door market. The
show will be on 28-30th April 2015 at the
NEC, Birmingham.

truly effective retail and trade marketing


campaign and exhibitions form very
much part of the overall strategy. Its the
perfect platform for consumers and the
trade to experience the unique features
of our composite doors and our customer
focused culture.
To find out more about Solidor including
their Recommended Installer campaign
then log on to their website at www.
solidor.co.uk, call their sales office on
01782 847300, or add to their Twitter
following @solidorltd.

Gareth Mobley, managing director of


Solidor Group comments: Were one of
just a few companies that can boast a

GLASS & GLAZING

Our decorative glass is more than a finishing touch.


Partner with the largest distributor of GRP composite doors
in the UK and experience the Distinction Difference.
t: 0845 2000 816
e: support@distinctiondoors.co.uk
www.distinctiondoors.co.uk

The home of the insulated composite door

DOORS

Distinction Doors
Nan Ya slab leads
the market in
thermal efficiency
The strength of Distinction
Doors position as the UK
market leader in composite
doors was recently reinforced
when its Nan Ya doorset
was proved to be the most
thermally efficient composite
door on the market.
Chantel Roach, Distinctions Marketing
Manager, said, The thermal performance
of a door is always important to
homeowners, especially with energy bills
on the rise. Were delighted that our door
has proved its quality in this area, as in
many others.
The thermal efficiency of the Nan Ya slab
was proved in tests at the University
of Salfords Energy House. The tests
showed that the Nan Ya 44.5mm slab
was 19% more thermally efficient than a
48mm solid timber core composite door
and 17% more thermally efficient than a
44mm traditional timber panelled door.
The reason for the dramatic difference
in thermal efficiency is thanks to

46 | August 2014 | www.mytrade.tv

the Nan Ya slabs high performance


insulated core, which is made up of a
high density CFC-free PV foam. The
foam is environmentally friendly with a
Global Warming Potential of less than
five and an Ozone Depletion Score of
zero, making it all the more attractive to
environment-conscious homeowners.

The door is proven to the BS 6375-1


classification for weather tightness, air,
wind and water and, once installed, far
exceeds the requirements of Approved
Document L of the Building Regulations.

We were the first company to


introduce GRP composite doors
to the UK market and were
the UKs biggest supplier. The
biggest reason for that is the
unbeatable Nan Ya slab. We are
proud to supply it and we know
our customers value what it has
to offer them.

Combined with stunning aesthetics, a


huge range of design, colour and triple
glazed glass options plus excellent
security as standard, the Nan Ya GRP
composite door slab from Distinction
Doors is a competition-beating product.

As Chantel says, the market-leading


thermal efficiency is a vital selling point
for homeowners.

Chantel concludes, We were the first


company to introduce GRP composite
doors to the UK market and were the
UKs biggest supplier. The biggest reason
for that is the unbeatable Nan Ya slab.
We are proud to supply it and we know
our customers value what it has to offer
them.
Tel: 0845 2000 816
www.distinctiondoors.co.uk

GLASS & GLAZING

DOORS

New Paint Plant


Opening Soon
The UKs
leading
composite
door supplier,
Distinction
Doors, is set
to open a
new 198m2
paint plant
later this year.
Distinctions
Marketing Manager,
Chantel Roach,
said, We have a
policy of continuous
investment in our
business and the
paint plant is part
of that. Bringing our
painting in-house
will give a wealth
of benefits for our
customers because
it will enable us to
improve quality,
lead times and
cost in this area.
We will also be
able to work with
our customers to
develop bespoke
colours for their
portfolio. Crucially,
it will also mean
that the colour
warranty on our
doors will come
from us, as the
door and cassette
provider, rather than
a third party.
The 185,000 paint
plant is located
at Distinctions
Tankersley
headquarters in
South Yorkshire
and has been
equipped with
state-of-the-art
equipment to

give quality and


efficiency benefits.
This includes
a gas catalytic
drying system with
infrared panels
and control system
that will speed up
the drying process
without damaging
the product. It is
also equipped with
a breathing air unit
that operates at
minus 40 degree
dew point, which
will ensure that
all contaminants
are removed from
both the spray
gun and breathing
equipment before
use, improving
finished quality as
well as health and
safety procedures.
Capacity is likely
to be in the region
of 500 doors per
week, helping
Distinction to
continue to meet
and exceed
demand for its
market-leading
doors.
The plant will also
help Distinction
Doors to increase

its commitment to
the environment.
It includes a
heat recovery
system that uses
the waste heat
generated by the
sites compressors
to create a
thermostatically
controlled
environment in
the paint booth,
preparation area
and offices above.
Distinction Doors
has grown from a
standing start to a
company with an
annual turnover of
nearly 40 million
in just ten years.
This is thanks to
an outstanding
product in the
form of the Nan Ya
GRP composite
door slab and
a commitment
to delivering
above and
beyond customer
expectations, as
the opening of the
new paint plant
demonstrates. Its
hardly surprising
that its the UKs
market leader.

Tel: 0845 2000 816 - www.distinctiondoors.co.uk

GLASS & GLAZING

Partner with the largest distributor of


GRP composite doors in the UK and
experience the Distinction Difference.
Call or email us for more information...
t: 0845 2000 816
e: support@distinctiondoors.co.uk
www.distinctiondoors.co.uk

The home of the insulated composite door


August 2014 | www.mytrade.tv | 47

DOORS

MICHELLE ORPE IS
BRINGING THE NEWS
TO MYTRADETV!

If you want your news on our brand new exciting


newscasts, please get in touch with MyTradeTV
on 01924 847875 or email sales@mytrade.tv.

NO SUBSCRIPTION FEES - WATCH THE TRADE NEWS FOR FREE!


48 | August 2014 | www.mytrade.tv

GLASS & GLAZING

FABRICATORS & INSTALLERS

Debar celebrate partnership

with fabricator Made for Trade


Bi-folding hardware specialist,
Debar is celebrating the
successful partnership and
growth in sales of one of their
customers, Made for Trade
Stockton based, Made for Trade has seen
a fantastic up-turn in the sales of their
bi-folding door sets since partnering with
Debar just over a year ago. The company,
who also fabricate and supply conservatory
roof kits, introduced the Smart Visofold
1000 aluminium bi-folding door system
to their current product offering last
March and from a standing start are now
manufacturing 35 sets a week.
Bradley Guant, Made for Trade Managing
Director commented, We wanted to
add more products to our portfolio.
Manufacturing roofing systems meant
we had the skills within our business to
take on other complex manufacturing
processes, so we decided to offer bifolding door sets

Graham Fawthrop and his team at


Debar offered more than just the supply
of hardware for the doors, they assisted
at every learning curve we experienced,
this along with the fact their products
are designed in accordance to operate
perfectly with the Smart Visiofold
aluminium bi-fold door system, aided us
with our production.
Debar has some of the nicest people I
have dealt with in the industry and it is
always a pleasure to deal with a company
where decisions are quick and responsive
to the points we need, a very personal
service. Bradley advised.
Made for Trade has been supplying both
trade and retail customers for over 33
years, with two-thirds of the business
being to trade customers.
Graham Fawthrop, managing director
said It has been a pleasure to work
with Made for Trade and even better our
joint efforts have paid off and they have
seen a fantastic rise in sales of their

bi-folding door sets. We will continue


to support Made for Trade and all our
other customers with new innovation,
development of our existing products and
technical assistance.
Debar Limited recently launched Dewall,
a first-of-its-kind bespoke timber bifolding door system. The hardware has
been designed around the system and
offers full technical instructions on how
to build. The system will give fabricators,
joiners and carpenters everything they
need to produce a faultless timber bi-fold
door and expand into new markets.
For more information regarding Debar
call the sales team on 01274 673547.
Alternatively, visit Debar website, www.
bifold-hardware.com. Enquiries and
information regarding Made for Trade
contact Nigel on 01642 610798 or e-mail
nigel.durance@aanco.com.

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50 | August 2014 | www.mytrade.tv

GLASS & GLAZING

FABRICATORS & INSTALLERS

GLAZEDALE: SMASHING THE STEREOTYPE


Nottingham-based home
improvement specialist
Glazedale is bringing a muchneeded fresh approach to an
industry thats been fighting
against the persistent doubleglazing salesman stigma for
far too long
Husband and wife team Darren and
Claudia Shelbourn are the brains behind
the operation, which focuses mainly
on bespoke, high-end installations for
homeowners. Darren started out as an
industry apprentice in 1988 before setting
up on his own in 1991.
Darren Shelbourn, Glazedales owner and
MD explains: We used to buy in many
of the windows when we first started
out, just making the bespoke frames
ourselves but as the business grew,
we were being asked more and more

for bespoke installations. It made sense


to rent a factory and move into making
all our own products so that we could
control the quality ourselves.
We looked around and decided to go
with Liniar profiles, due to their energy
efficient and fabricator-friendly design, and
we havent looked back since. We find
many homeowners and self-builders want
something a bit different to the norm, and
were able to supply that; with everything
fully matching and a systems company that
is constantly designing new products.
A 21st century firm
Glazedale is one of the few window
fabricators that has really embraced social
media as a marketing channel. Darren
joined Twitter around 4 years ago and is
using it to great success not only building
relationships with local contacts, but more
importantly, generating real business.
When I first joined Twitter, it felt like I
was constantly using it, says Darren, as
Claudia nods in wry agreement. But I
knew I needed to spend time building up
my followers, so I started following lots
of people and tweeting interesting stuff,
which gradually started to pay off. We
now have over 3,500 followers, so I dont
need to spend as much time tweeting,
although I still try to post at least three
times most days.

I dont use Twitter to sell online, as


people dont want that. Instead, I try to
engage with people, show the human
side of the business and help them by
answering queries wherever possible.
Since then, weve built up our Facebook
page, which now has almost 800 fans
we find thats a great way to showcase
our installation images and demonstrate
the quality of our work.
We find it makes us stand out, as not
many of our competitors are doing
social media or certainly not very well
and it definitely helps to erase the image
people used to have of the pushy doubleglazing salesman.
As well as raising the profile of Glazedale
in the local area, social media has
actually generated orders, with add-on
work where weve subsequently been
recommended to neighbours and also
gone back for repeat business.
See how they do it
Follow Glazedale on Twitter @Glazedale
and see what they get up to on
Facebook by Liking their page at
www.facebook.com/Glazedale.
Glazedales website can be found at
www.glazedale.co.uk. Find out more
about Liniar at www.liniar.co.uk.

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52 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

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GLASS & GLAZING

August 2014 | www.mytrade.tv | 53

FABRICATORS & INSTALLERS

Record First Half for Listers


After a long period of stagnation
the construction industry has
finally started to grow again.
New homes are being built and there is
a growing appetite with homeowners
to move or improve their properties. All
good news for the Glazing Industry who
are benefiting from the uplift.
Lister Trade Frames, based in Stoke on
Trent, have seen several recessions over

Listers Director team with the Derek Bonnard


Excellence Award (Left to Right: Mark Warren, Darren
Pusey, Phil Warren, Derrith Turner).

54 | August 2014 | www.mytrade.tv

the years, having traded since 1976. This


year though has seen them report record
growth in the half year to date with their
commercial works showing over 80 percent
rise compared to the same period last year.

Listers ended 2013 with a 10% rise in


sales, adding over 800,000 to their
turnover and in the first six months of
2014 they have reported a 20% increase
on those 2013 results.

Listers primary business activity is the


manufacture and supply of windows,
doors and conservatories to Trade
Installers. In fact they have won the
national Fabricator of the Year award
three times in the last nine years along
with many other awards for their work in
this area. Mark Warren, Listers Managing
Director says that while this remains the
main focus of the business they have
diversified into new markets and this is
now adding to their success.

Were really pleased with the half year


results and although this has put a lot
of stress on the business we have been
working very hard behind the scenes
to increase our service to customers.
We have a lot of new products about
to launch which will give our trade
customers even more opportunities to
grow their businesses with us.

Its great to see our trade installation


partners with full order books once
again after a few lean years. says Mark,
Listers continues to add new products
and services for our customers and
this is driving growth and we have also
been very successful in growing our
commercial installations business which
is now delivering exceptional results.

Listers are now benefiting from the rise


in business that the construction is
enjoying. Theres no doubt that there
will be tests ahead in a more active
and perhaps more discerning market
place as consumers become ever more
demanding. However, Listers believes
that they are well placed to meet those
demands and their track record continues
to underpin that belief.
Tel: 01782 391900 - www.listertf.co.uk

GLASS & GLAZING

SUPER STRENGTH

for your business

BUSINESS SUPPORT FOR SYNSEAL INSTALLERS


Join over 300 installers that are already enjoying the
benefits of being a Synseal Registered Installer! Our free
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and practical support to help strengthen your business.

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now available to Synseal purchasing installers that register.

FABRICATORS & INSTALLERS


Stevenswood soon to reach 2,000 frames a week
as it settles into new 55,000 square foot home
This July saw VEKA fabricator
Stevenswood relocate from
its home of 17 years as it
completed a move to a new,
purpose-built facility in Grange
Road, Livingston.
Established in 1997, the Scottish
fabricator quickly outgrew its original
8,000 square feet premises, eventually
occupying six units totalling 28,000
square feet on the Houstoun Trading
Estate in Livingston, near Edinburgh.
Stevenswood has always been
an advocate of lean and efficient
manufacturing a principle embraced
in its new 55,000 square foot factory,
which allows all processes to take place
under one roof. Now, a month since
production started, MD, Ron Hepburn
outlines the progress Stevenswood has
made and the manufacturing capacity
the new factory presents: After a great
move, we're now comfortably making in

56 | August 2014 | www.mytrade.tv

excess of 900 frames a week. With the


move, we added a new URBAN fourhead CNC corner cleaner, a third Stuga
and a new four-head horizontal welder,
complementing the existing URBAN
six-head and eight-head CNC welders,
and moving us to a weekly capacity of
around 1,500 by early September. The
next phase is to introduce five, ten-hour
shifts a week, effectively increasing our
weekly production time from 38.25 to 50
hours. That'll see us hitting a target of
around 2,000 frames a week, making us
Scotland's number one trade fabricator
and one of the top 10 in the UK!
Stevenswood distributes through its
own chain of six trade counters across
Scotland, with offers made on further
units in Inverness and Carlisle. It has also
just ordered two twelve and one eight-ton
Mercedes-Benz trucks to supplement the
existing fleet.
Buoyed by the support of VEKA, the
industry's leading PVC-U systems
supplier, Stevenswood has promised a

range of pioneering new features, made


possible by its investment in stateof-the-art machinery. Ron continues:
All-in-all we've spent over 1.7 million
in the factory and equipment, but we're
confident that the long-term benefits will
justify the outlay. I'm happy to say the
move took place without disruption to our
customers, and our standards of service
will now surpass their already impeccable
levels. It's beyond doubt that having
the VEKA name behind us has been a
massive help in reaching this milestone.
Other fabricators looking to emulate
our success would be wise to consider
working with such a trusted brand.
Tel: 01282 716611 - www.vekauk.com

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 57

FABRICATORS & INSTALLERS

Sash UK is officially VEKA Approved!


Barnsley-based Sash UK is a
long-standing, well-respected
VEKA fabricator that has been
working with the systems
supplier for 27 years.

from homeowner sales leads generated


via a dedicated consumer-facing website.

Sash UK, which celebrates 50 years


in business next year, has now been
officially recognised as a VEKA Approved
Fabricator to support the new Approved
Installer scheme.

Its a good way for us to encourage


more installers to buy high quality
VEKA materials through us. This means
increased repeat business, and its also
beneficial to homeowners in the local
area who will be supplied with some
of the highest quality systems in the
industry.

Unveiled earlier this year, one of the


criteria for becoming an Approved
Installer is that products must be bought
through an Approved Fabricator. As an
official Approved Fabricator, Sash UK
can now support its installer customers in
becoming VEKA Approved.
The Approved Installer initiative allows
companies to prove their commitment to
quality and attract new customers with a
range of professional marketing materials,
including newly-designed items that are
exclusive to Approve Installers. It is free
to join and Approved Installers will benefit

Stephen Morrell Sash UK MD explains:


When The VEKA UK Group unveiled
the Approved Installer scheme, we were
quick to show our support.

Pictured: Amy Grundy, National Sales


Manager, Installer Scheme, congratulates
Darren Woolf, Sash UKs National Trade
Sales Manager on the companys new
Approved status.
Tel: 01282 716611 - www.vekauk.com

Amy Grundy, National Sales Manager,


Installer Scheme, adds: Were thrilled
that Sash UK has become a VEKA
Approved Fabricator. Weve worked with
the team for years and were delighted to
be supporting them in this next stage of
their business growth.
C

Were looking forward to working with


their installer customers through the
Approved Installer initiative.

CM

MY

CY

CMY

58 | August 2014 | www.mytrade.tv

GLASS & GLAZING

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GLASS & GLAZING

August 2014 | www.mytrade.tv | 59

CONSERVATORIES

K2 CONSERVATORY ROOF TECHNICAL


BROCHURE NOW AVAILABLE
Synseal has published an authoritative technical
brochure detailing its proven and advanced K2
conservatory roof system.
The no-nonsense K2 roof brochure presents all the key design
features including the adjustable eaves beam connector, jack
rafter, glass paddle valley glazing stop, self-supporting box
gutter with internal brace, choice of aluminium or PVC-U end
caps and fixed or variable ridge options providing roof pitch
adjustment from 17.5o to 37.5o. Cross-section drawings and
glazing bar assembly summaries provide a handy technical
reference source. A style guide illustrates the range of popular
footprint design options, colour finishes and roof glazing
specifications which include Synseals exclusive Celsius
performance glass. A special section also details the very latest
Capella modular orangery options, which can be specified to
transform a standard K2 conservatory into an aspirational hybrid
orangery.

Mark Schlotel, Synseals Head of Marketing comments:


This new K2 roof technical brochure presents hard factual
information with no sales speak in an easy-to-use format and
complements our existing Global conservatory roof technical
brochure. These Synseal specifier publications are useful
when roofing fabricators, retailers or installers enquire about
our products and services, enabling us to table a choice of
proven and high quality conservatory roof solutions for their
consideration: Global or K2.
For further information contact Mark Schlotel on 01623 446207
or 07764 229694; email mark.schlotel@synseal.com.

The new K2 conservatory roof technical brochure is crammed


with information and has been designed to fit into Synseals
specification literature folder. The Synseal branded ring-bound
technical folder has been well received by design and build
specifiers and contains comprehensive yet concise information
on every one of the companys sub-branded product ranges
- which is provided by individual technical brochures - so the
folders contents can be tailored to meet specific customer
requirements.

WORKSHOPS FOCUS

ON A JUICY MARKET OPPORTUNITY


Synseal has announced new
diary dates for technical
training workshops that
will focus on design and
installation of lucrative
Orangery solutions.
Fabricator partners with Synseal direct
purchasing accounts are invited to
attend orangery workshops on a choice
of two dates: Thursday 18th September
and Thursday 23rd October. Synseal
Registered Installers are also cordially
invited to attend a special event on
Thursday 9th October.
These technical workshops will be
held at Synseals HQ complex which
is located not far from Junction 28
of the M1 motorway in Huthwaite,
60 | August 2014 | www.mytrade.tv

Nottinghamshire. The company recently


created orangery central by undertaking
a major showroom refurbishment on the
premises, so now a range of impressive
orangery design solutions can be viewed
up close and personal.
In our new showroom we have structural
orangeries such as the wide-spanning
Venetian, parapet wall Integra, flatroofed Rio and urban styled doublesoffit Modena all on display as well as
our best-selling hybrid orangery Global
Summer says Mark Schlotel, Synseals
Head of Marketing. Our technical
workshops are always free of charge to
Synseal fabricator and installer partners
and the Orangery training day agenda
will identify the value-adding UK market
opportunities that exist today for sales of
these aspirational products, with focus on

practicalities such as construction details,


fitting techniques and best practice
across our extensive range to achieve
stunning Orangery installations.
For further information contact
Mark Schlotel on 01623 446207
or 07764 229694; email
mark.schlotel@synseal.com.

GLASS & GLAZING

Full Height Pelmet


For an authentic orangery
style internal soffit

Creates a plastered soffit up to the rafters


for an authentic internal orangery look
Available for both Global Summer and
standard Global conservatory roofs,
this gives Global users another option
alongside the existing soffit shelf.

Also available for

Bridging the gap between full blown structural orangeries and


standard conservatories, the Full Height Pelmet helps meet
customers aspirations and provides an opportunity to uplift
margins and stand out from the competition.

Available to order now!


Easy to fix galvanised steel framework
Privacy film conceals soffit void
Foam strip stops ingress of insects
Suitable for downlights or speakers

01623 444390
Contact us for more information
info@synseal.com | www.synseal.com

CONSERVATORIES

QUALITY CARE

FROM TUFFX
TuffX Processed
Glass has been
at the forefront of
high performance,
solar control, selfcleaning roof glass
design for over 10
years, ensuring that
customers can offer
unique products that
will help to create
more business
opportunities than
ever before
This progressive approach
to energising the industry
has reaped many benefits
for the company with
customers impressed by
quality standards and reliable
services offered.
Conservatories have become
more dynamic in terms
of design and consumers
more demanding in the
performance of products
installed. As such senior
management at TuffX are
keenly aware that it is vital
to offer customers as much
support and substantiation
of product as possible when
approaching the consumer.
Graham Price, Managing
Director, states that offering
tailored websites and wellpresented glass samples has
helped to bring customers
positive results and improved
business opportunities which
positive sales figures prove.
Furthermore working
alongside renowned glass
companies has enabled the
62 | August 2014 | www.mytrade.tv

company to branch out and


grow a product range for
conservatory installers that
offers vast choice to ensure
that the market has more
options and room for growth.
The TuffX team recognises
that understanding the
individual style of the
homeowner is pivotal to
winning business. Providing
customers with more in
terms of style, colour and
performance has been a
focus for the company, which
has now reached a new
milestone in increased month
on month sales.

The launch of a modern


interactive website that was
designed to be individualised
for customers was novel
and has proven very popular
nationally for TuffX, with many
customers stating that this
facility has helped to boost
sales.
With many homeowners now
wanting to understand how
products perform, the TuffX
team has created literature
and samples that would make
it easy for the consumer to
understand the performance
differences between the
glasses.

As conservatory design
has developed over the
last 10 years, consumers
have become increasingly
aware of conservatory roof
glass product performance.
Additionally they have
quickly grasped that through
aesthetics they can add value
and reduce expensive energy
bills at the same time thanks
to roof glasses that provide
temperature control.

The environmental impact


of energy consumption has
become a major focus for
homeowners with many now
driven to achieve optimum
results within their home. By
providing customers with neat
glass samples which include
the individual capabilities
of each glass type, has
also proven to be a major
benefit for the Ambience
conservatory roof glass range.

As such the demand for high


quality performance glass
roofing units has increased
considerably due to thermal
efficiency, simple installation,
heat reflection and of course
colour and easy maintenance
which appeals to the
homeowner.

The TuffX portfolio has also


been carefully developed to
provide the right solutions in
relation to solar control roof
glasses.
Graham Price comments,
Ensuring our customers
stay ahead is a priority for
the entire team. We aim to

give them as much support


as possible when converting
leads to sales. The TuffX
range provides maximum
choice in relation to glare,
reflection, light transmission
and privacy.
He concludes, As the
environmentally aware
consumer continues to
drive the market we feel it is
important that our customers
can educate them and leave
them fully aware of product
capabilities. That combined
with the reliability of our
national delivery fleet which
can deliver direct to site or to
factories, gives our customers
greater confidence when
securing sales. We will always
remain focused on design
and innovation to ensure our
customers stay ahead in a
competitive market.
For glass samples or more
information on the TuffX range
please call 0845 3 400 200.

As the environmentally
aware consumer
continues to drive
the market we feel it
is important that our
customers can educate
them and leave them
fully aware of product
capabilities.
GLASS & GLAZING

No 4.Modena A modern twist on the classic orangery

collection

A choice of 6 stunning orangery designs

Synseals range of innovative orangery solutions are


designed to evoke traditional building methods yet utilise
the very latest materials and construction techniques to
deliver precise detailing and unrivalled aesthetic appeal,
whilst ensuring speed and ease of installation.
Utilising proven roof glazing assemblies constructed from one
of Synseals market-leading conservatory roof systems, K2 or
Global roof, these orangery design solutions can be specified
with total confidence.

01623 444390

Contact us for more information on Synseals 6 orangery solutions


info@synseal.com | www.synseal.com

HARDWARE

WINDOW WARE ARE


NOW STOCKING

FAST DRYING
SPRAY LACQUER
Window Ware - the
one-stop shop for door
and window hardware,
tools, fixings, and
consumables has
increased their stockholding with a brand
new range of spray
lacquers.
This follows the exciting news
that theyve just signed up
to exhibit at the Buildshow, a
brand new show dedicated to
the building and construction
industry taking place at the
NEC in October 2015.
The range of spray lacquers
are currently available in
chartwell green, anthracite
grey, slate grey, black, cream,
and irish oak - perfect for

spraying accessories or trims


for those jobs where a special
colour is required. The spray
lacquer is supplied in 400ml
cans, and is touch dry in just
30 seconds. There is no base
coat or top coat needed, so
spraying your product from
start to finish takes minutes.
Product manager Richard
Bryant said the sprays were a
welcome addition due to the
number of customers who are
now fitting a wider range of
coloured windows and doors
With the demand growing for
coloured windows and doors
matching up accessories
such as trickle vents and
trims can be tricky to get
hold of with box quantities
and lead times often ending
up being too long or too
costly, particularly when only
a small quantity is required.
Our lacquer sprays solve all
these potential issues as you
simply spray the accessories
in your desired colour to get
the job completed quickly and
effectively.
They have been going down
well in the trade counter,
and weve already solved a
number of our customers
colour matching issues by
recommending the sprays
This launch continues the
companys development
programme that has
already seen a brand new
redeveloped Trade Counter,
the launch of a wide range
of architectural ironmongery
from leading brand Carlisle
Brass, and the launch of a
new trade catalogue.
www.windowware.co.uk

64 | August 2014 | www.mytrade.tv

greenteQ Monkey

Tail Handle from VBH


Hardware supplier
The handles Lift
VBH has added
monkey tail espag
to Turn function
handles and dummy
prevents handle droop
casement stays to
the greenteQ range
on top hung sashes.
of door and window
furniture.

VBH advise that greenteQs


Monkey Tail has been
designed specifically as an
espagnolette handle, rather
than modified from an existing
casement fastener and that
window manufacturers and
end-users receive a number
of benefits as a result.
To eliminate the unsightly
machining marks associated
with the modification of
casement fasteners, the
backplate is a bespoke
precision cast component.
This also provides the product
consistency necessary for
modern window production
lines. The handles Lift to
Turn function prevents handle
droop on top hung sashes
and guards against external
manipulation. Full key locking
is provided by the working
cylinder.
To complement the Monkey
Tail handle, there is also
a non-handed greenteQ
Monkey Tail Dummy
Casement Stay. This is a
purely decorative item that fits
to the bottom of the opening

sash to replicate a casement


stay and peg, thus completing
the traditional illusion.
Gary Gleeson of VBH
commented Everyone
appreciates the comfort and
benefits of high performance
modern windows with
their thermal efficiency and
security features. However,
many end users desire
a traditional appearance
to windows that current
contemporary handles cannot
provide. The answer to this
is the greenteQ Monkey Tail
espagnolette handle, which
works with the latest security
espagnolettes and shootbolts
and is an ideal product to fit
to timber and the decorative
and coloured PVCu windows
that are so popular now.
Both the handle and stay
are finished in hard wearing
Antique Black powder coat
and are covered by the 10
year greenteQ guarantee.
More information can be
downloaded from www.
vbhgb.com or requested
from 01634 263300.

GLASS & GLAZING

AdvertismentV3:Layout 1

29/7/14

12:58

HARDWARE

Page 1

ARCHITECTURAL IRONMONGERY
WINDOW & DOOR REPAIR
TOOLS, FIXINGS, & CONSUMABLES
ROOFLINE

New catalogue out now

Featuring the largest selection of multipoint locks weve ever had!

LOCKMASTER
The Door Lock People

Order your FREE copy today


01234 242724
www.windowware.co.uk

discrete traditional styling, active 3d adjustment

www.avocet-hardware.co.uk
01484 711700
abs-wa-0814.indd 1

GLASS & GLAZING

18/08/2014 16:17

August 2014 | www.mytrade.tv | 65

HARDWARE

Click below to watch the video!

66 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 67

HARDWARE

Siegenia aluminium series

supplied by Carl F Groupco

Latest hardware to be added


to Carl F Groupcos range is
manufactured by Siegenia
and designed specifically for
aluminium windows.
With features to ease fabrication and
installation of tilt & turn windows, and
advancements that simplify component
selection, the ALU 4200 and ALU axxent
product lines are designed to have strong
appeal to the window industry.

designed for the profile, the system can


be fitted to different size windows without
increasing stock holding.

Tel: 01733 393330


Email: sales@carlfgroupco.co.uk
www.carlfgroupco.co.uk.

The product has a maximum weight of


130kg and is available with an extensive
range of accessories. The ALU axxent is
a concealed version of the hardware.

Follow Carl F Groupco on Twitter using


the handle @Carl_F_Groupco.

Siegenias hardware advancement


addresses the fact that traditional
solutions for this market have often
required a complicated buying and fitting
process. Initiatives for the ALU series
include non-handed and pre-assembled
components to enhance installation and
stock control.
Other key features include clampable
hinge-side frame components. Vertical
and horizontal locks are identical,
which reduces stock holding as the
components are interchangeable.
Three pieced hinge ends are flush, and
inline with the sash profile to enhance
aesthetics. Using push rod technology

Carl F Groupcos Despatch Developments


Investment in new despatch
facilities at Carl F Groupco
supports the hardware
suppliers commitment to
service. The established
distributor has accommodated
over 200 door bolt options
in new racking that doubles
the size of its locking product
storage capability and
enhances selection.
The services of Link51, a leading
storage solution company, were used
to design racking specifically to meet
Carl F Groupcos needs this included
the challenge of many lock systems
exceeding two metres.
68 | August 2014 | www.mytrade.tv

The special racking commissioned


by Carl F Groupco resulted from a
comprehensive site-survey and design:
the result was a solution that covers the
same footprint as the previous storage
system but extends to eight metres
in height to cater for the companys
extensive product range.
Investment is set to continue in despatch
services with robotic pallet wrapping
technology due to be purchased which
will increase the speed of packing and
cater for the companys wide range of
shipping requirements.
Tel: 01733 393330
Email: sales@carlfgroupco.co.uk
www.carlfgroupco.co.uk.
Follow Carl F Groupco on Twitter using
the handle @Carl_F_Groupco.

Tim Groves is shown (left) with Richard Booth (right)


in foreground, with Carl F Groupcos new racking
accommodating 200 door bolt options.

GLASS & GLAZING

NEWS

Stick with the best


Speak to a member of the Carl F Groupco team to see how we
can help with your window and door hardware requirements.
www.carlfgroupco.co.uk | 01733 393330
GLASS & GLAZING

August 2014 | www.mytrade.tv | 69

HARDWARE

NATIONWIDE PRAISES AVOCETS 3D THINKING


One of the UKs leading window
and door manufacturers,
Nationwide Windows has
heaped praise on Avocets
Affinity 3D hinge a product
that is so simple it can be
adjusted using just an Allen key.
Daryl Cashmore, operations director of
Nationwide, said: Weve been using
Avocets 3D hinge for close to two years
and in that time not one of our installers
has had a bad word to say about it.

three dimensions without needing to


reset the door position. And because the
product is so simple to adjust the only
tool an installer will need is an Allen key.
Christopher Burrows, Avocet Hardwares
head of UK sales (window & door
hardware division), said: To say were
proud of the 3D hinge would be an
understatement of massive proportions.
It demonstrates everything good about
Avocet in terms of product development
and innovation, and is a clear indication of

where were planning to take the company


under the ownership of the Jain family.
As a manufacturer we are fully aware
that you live or die by the quality of your
products, and what weve found under
the new ownership is that our products
dont just stand up to scrutiny, they pass
with flying colours.
And whats more theyre getting better
because we are committing more people
and more money to product development
than ever before.

The 3D hinge, which is available as an


individual product or as part of Avocets
Composite Door Hardware Package,
is PAS024 compliant, has Secured by
Design approval, can hold up to 150kg on
three hinges, is available in a huge range
of colours, and doesnt require face fixed
flag fixings.

Avocets Composite Door Hardware


Package contains only high quality,
Secured by Design approved product
solutions. In addition to the 3D hinge are
its Affinity door handles, Affinity face fit
door knocker, Affinity letter plate, and
the ABS snap secure cylinder lock the
only retrofit lock on the market with Sold
Secures Diamond stand and the TS007
3-star kitemark. The companys confident
in these products is such that the package
is offered with a 2,000 door security
guarantee, which means that if a break-in
occurs as a direct result of one of them
being at fault then Avocet will provide
1,000 to replace the door and 1,000 in
compensation to the homeowner.

In addition, as the only truly active 3D


butt hinge available for composite doors
in the UK it can be actively adjusted in

For additional information on Avocet


Hardware visit www.avocet-hardware.
co.uk or call 01484 711700.

Nationwides supply only clients have


also been quick to praise the level and
ease of the hinge adjustment, highlighting
it as a real benefit.
Put simply, added Daryl. Avocets 3D
hinge is the best and easiest to use on
the market.

Best on the market Avocets Affinity 3D hinge.

Sign

GLAZING INDUSTRY

up

FREE
toda

y!

Contact us today to find out more...

Visit www.mytrade.tv
Call us on 01924 847875 | Email us at info@mytrade.tv

70 | August 2014 | www.mytrade.tv

GLASS & GLAZING

THE ULTIMATE DIAMOND RATED


HIGH SECURITY EURO CYLINDER

ABS was launched in 2009 and has been continually developed to meet
and exceed the most robust testing standards for Euro cylinders.
With patented break secure cam technology, advanced drill, bump and
pick features the ABS lock remains the only retro-fit cylinder to have
successfully passed the SS312 Diamond Standard year-after-year.
No need for a security handle or guard - ABS is a quick retro-fit
Euro cylinder range with key alike and master suite capability.

16 ANTI-DRILL PINS

MAGNETIC PIN

PATENTED LOCKING CAM

Featured throughout the


cylinder barrel and plug.
Before and after sacrificial
break point

Ultimate anti-bump
technology

The ABS hardened Molybdenum


cam prevents access to the
inner mechanism of the door

6 TRAP PINS

ANTI-DRILL

When attacked ABS will secure the


door and can still be opened and closed
using the key from the inside

8 TELESCOPIC PINS + 1

Activate if the plug is


turned without the ABS key

ANTI-SNAP

BLOCKING DEVICE

8 advanced pin-in-pin configuration


with secure key registering process

ANTI-PICK
facebook

/abs-secure

ANTI-BUMP
twitter

@avocetabs

google+

/avocetabs

SACRIFICIAL SECTION
Snaps off when attacked and still
allows access with the key on the
remaining part of the cylinder

ANTI-SCREW

vimeo

/avocetabs

www.abs-secure.co.uk
01484 725 601

HARDWARE

HINGE BENEFITS
Christopher Burrows, Avocet Hardwares head
of UK sales (window & door hardware division)
talks economics, product design and hinges
with My Trade TV.
According to recent reports, the UKs economy will grow faster
than any of the other G7 Nations over the remainder of the year
and will soon be back to its pre-recession size.
Obviously a great number of factors have played significant roles
in this economic revival; amongst them the changing fortune of
the housing market. Buoyed by the Governments Help to Buy
scheme, which has put the first step back onto the property
ladder back within reach of millions of Britons, property prices
are growing and, most importantly from the point of view of
everyone operating in our market sectors, the number of new
homes being built is growing significantly.
What this means to the likes of Avocet is that things have turned
full circle and it is once again the features and benefits of a
product that make it stand out from the crowd as opposed to
solely the price. This features and benefits led approach was
clearly in evidence when we first launched our Affinity Easy Fit
3D hinge back in early 2010.
At the time we focused strongly on its innovative design, which
made it quicker, easier and simpler to fabricate and install. Much
was made of the fact it only had four parts and that its butt
design made it perfect for fitting and adjusting in a reveal.
In fact, the list of benefits went on and on a patented
independent compression adjustment to ensure against lateral
movement when adjusting compression; the fact it was nonhanded, which meant it was symmetrical no matter how it was
positioned or adjusted; its PAS024 compliance; and lets not
forget it looked great, matched our suite of Affinity door handles
and was available in a range of different colours and finishes.
But then when the recession hit, and then hit again, all of this
went out of the window (or should that be door?). Housebuilding
stagnated, sales slowed dramatically and buying decisions
became price driven, which really had an adverse impact on top
end products such as our Affinity Easy Fit 3D hinge.

The fact it was non-handed, which meant it was


symmetrical no matter how it was positioned or
adjusted; its PAS024 compliance; and lets
not forget it looked great, matched our suite of
Affinity door handles and was available in a
range of different colours and finishes.
72 | August 2014 | www.mytrade.tv

Christopher Burrows, Avocet Hardwares head of UK sales (window & door


hardware division).

This, remember, was a product that had been designed to


stand out from the crowd. It was the cream of the crop and
the industry loved it. Over 22,000 units were snapped up in its
first month on the market and the feedback was astonishing
especially in terms of speed of installation; with Garrard
Windows saying it saved them an astonishing two minutes on
every single door they fabricated.
Fast forward to today; with the economy growing and the market
picking up its important to remember that products such as these
were designed not to be the cheapest, but the best a message
that is already sinking in judging by the significant increase in
sales of the Affinity hinge weve seen since the start of 2014.
But for those still sticking with the recessionary tactic of buying
the cheapest product, it is worth noting that while ours may cost
more per unit, when judged against time of installation, reliability,
performance and style it really is the only sensible choice.
For more information on the Affinity Easy Fit 3D hinge
and other Avocet products call 01484 711700 or visit
www.avocet-hardware.co.uk.

GLASS & GLAZING

NEWS

greenteQ HINGES TO MATCH OR


CONTRAST. ITS YOUR CHOICE
The VBH Multi-Service Package. More Products. More Service. More at www.vbhgb.com

Sigma Hybrid door hinge in 7 new colour options

The increasing popularity of coloured and foiled PVCu door proles has opened up a
whole new world of choice for home owners and speciers

greenteQ Sigma Hybrid door hinges have always been available in 8 attractive nishes
but we are adding 7 new RAL nishes to match the most popular new door colours

The addition of colours to suit Chartwell Green, Cream, Cement Grey, Silk Grey,
Irish Oak, Anthracite Grey, Rosewood and Golden Oak nishes allows the fabricator
and installer to match or contrast the hinge to the prole

Its all about choice

Buy online @ shop.vbhgb.com


VBH (GB) Ltd VBH House-Bailey Drive-Gillingham Business Park-Gillingham-Kent-ME8 0WG Tel 01634 263263
sales@vbhgb.com www.vbhgb.com twitter.com/vbhgb

GLASS & GLAZING

August 2014 | www.mytrade.tv | 73

MACHINERY

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industry news!

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latest industry news,
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74 | August 2014 | www.mytrade.tv

Haffner & Murats


SMR-4 welder sales
continue to grow
When Haffner Murats
SMR-4 welder was
introduced to the
market last year, it
was billed as being
revolutionary. It seems
that the market more
than agreed with this
verdict as sales of the
machine are soaring.
Dave Thomas, Haffner
Murats Managing Director,
said, The SMR-4 welder
solves a perennial problem for
fabricators, adding value to
the bottom line immediately,
so Im not surprised its
proving such a hit.
The SMR-4 welder is the
first welder on the market
to eliminate the problem of
corner weld misalignment in
the fabrication process. This
is because it can auto-align
corners as well as transoms.
Even if the arrow head is
slightly out, it still welds the
transom at 90 degrees. Quite
simply, it removes the need
for a skilled operator and
eliminates costly remakes,
saving time and money.
The welders automatic head
position offers other benefits
apart from eliminating remakes.
It also means there is no need
for set squares or aligning
tools. Other automatic features
include automatic transom
fences, automatic corner
fences and automatic transom

and mullion alignment, all of


which will dramatically speed
up the production process and
increase quality. The welder
also offers a retracting middle
corner fence, three square
welding and an on screen
window display that makes
checking progress easy. Finally,
drop down support arms
help to anchor small frames,
making the production of
these much easier.
Dave concludes, The
problem of corner weld
misalignment was a problem
in the industry for years. Im
delighted that the SMR-4 has
solved it and Im delighted
that its innovation is proving
so valuable to fabricators.
Haffner Murat supplies a
range of new and refurbished
sawing machinery, routing
machinery, welding machinery,
corner cleaning machinery,
beading machinery and
aluminium machinery. Its new
machines are from Haffner
Murat and it is the UK supplier
of ITALMAC aluminium
fabrication machinery. All
refurbished machinery is fully
reconditioned before sale
and comes with a six month
warranty. From pre-sale, when
it offers a free consultancy
service, to post-sale and
beyond, the company is
renowned for its commitment
to its customers.
Tel: 01785 222421
www.haffnergb.com

GLASS & GLAZING

MACHINERY

What do Stuga customers

like about Stuga?


At Stuga there is always an interest in why so
many British and Irish uPVC window and door
frame fabricators like to deal with the company
and although there are normally several answers
many of them repeat and so attempts are made
to reinforce what it is they like.
The machines

Software
What is worse than software that doesnt work properly and
having to get a third party in another country to resolve this?
Stuga software is written by Stuga staff and looked after by
Stuga staff. Updates are free and always readily available.
Liaison with First Degree and Business Micros is by Stuga.
Back-up

Friendly staff

This is the key one for most people. Stuga has a team of seven
geographically based service engineers covering the whole of UK
and Ireland. They are fully trained by Stuga and specialize in Stuga
machines so they are not expected to be experts on many different
types, which is critical when it comes to getting them back into
production as fast as possible when things go wrong. The field service
team is backed up by in-house staff here in the United Kingdom,
speaking our language and in our time zone, taking the same bank
holidays as us. The in-house team is able to monitor software issues
and machine operation online as well as see each machine in the field
as it works with onboard cameras that give sound as well as vision.
These cameras can also be used to record events for later analysis.

Stuga has a reputation for friendly staff and with a very low
staff turnover everyone gets to know how the company and the
people work which is reassuring going forward.

For further information on Stuga please call 01493 742348 and


ask for machinery sales or visit www.stuga.co.uk and fill in the
contact form.

Stuga sawing and machining centers are well known for


being easy to operate and easy to understand when it comes
to keeping them going. In other words they are not overly
complicated and use simple systems that most people can deal
with. They also tend to do exactly what they are claimed to do
with regards to operations and output. It is easy for anyone
to make inflated claims about machinery output and many do
this, whereas Stuga will calculate output accurately and then
guarantee it against measurable criteria.

76 | August 2014 | www.mytrade.tv

GLASS & GLAZING

sawing & machining


as it should be
proven british innovation
and engineering

autoflow2 ZX3 ZX4


400 - 450 per week
Special VS version also available

650 700 per week

800 1,000 per week

All models manufactured entirely in the UK from components resourced in this country
Whatever your production output or budget requirements if you
fabricate uPVC window or door frames we have the sawing and
machining center for you. Stuga fully guarantee the output of
their sawing & machining centers.
Save Operators save profile Reduce Skills
Improve Efficiency, Quality and Consistency
All models have rotary tooling, reusable offcut management,
high frequency prepping heads, barcode and picture label
printer and management analysis software. Routing on both
sides of a profile simultaneously is standard on all models.
Fully guaranteed factory rebuilds offered on all models
subject to availability

Machiner y

01493 742 348


www.stuga.co.uk

MACHINERY

Continued
investment

reflects Haffner Murats


commitment to its customers
Haffner Murats Managing
Director Dave Thomas
announced this week that
expansion at Murats Istanbul
site is continuing apace. He
said, We are delighted to
be working in partnership
with Murat because they are
committed to fabricators
success. The success of
this approach is reflected in
increasing sales growth which
is driving the need to expand.
Haffner has been working in partnership
with Turkeys Murat Makina since 2012.
Murat, which also manufactures the
Haffner machinery range at its 25,000sqm
facility in Istanbul, manufactures over
4,000 machines per year and supplies
over 90 countries worldwide. The
company is renowned for offering superb
quality at an exceptional price, something
that Dave Thomas knows his customers
value. Murats production volume,
coupled with the lower overheads in
Turkey means that its prices compete
with even the cheapest British-made
machines. But despite the low price you
still get an exceptional machine with top
quality parts such as Beckhoff controls,
Festo pneumatics and Hiwin bearings,
the back-up of a design team, dedicated
engineers who can answer your enquiries
out of office hours and a two year no
quibble warranty on all new machinery.

to develop new machinery to meet


fabricator need. The perfect example
of this is the SMR-4 welder, which
was developed by Dave Thomas in
conjunction with the Murat team. The
machine eliminates the problem of corner
weld misalignment in the fabrication
process and is currently one of Haffner
Murats best selling machines.
Dave concludes, Im delighted to be in
partnership with Murat. The commitment
to going above and beyond in all areas
of the business matches my own belief.
The ongoing expansion at the Istanbul
plant will enhance what the company
has to offer even further and I am looking
forward to continuing to work with them.

Haffner Murat supplies a range of new


and refurbished sawing machinery,
routing machinery, welding machinery,
corner cleaning machinery, beading
machinery and aluminium machinery.
Haffner Murat is also the UK supplier
of ITALMAC aluminium fabrication
machinery. All refurbished machinery is
fully reconditioned before sale and comes
with a six month warranty. From pre-sale,
when it offers a free consultancy service,
to post-sale and beyond, the company
is renowned for its commitment to its
customers.
Tel: 01785 222421
www.haffnermurat.com

Murats commitment to excellence is


perhaps best illustrated in its willingness
78 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 79

GLASS

TGQ is a finalist

for the Peer Awards


The Triple Glazing
Question (TGQ)
is a finalist in The
2014 Peer Awards
for Excellence
in Corporate
Responsibility.

Guardian Glass UK
launches BIM objects
to meet the needs of
a changing market
Building Information Modelling (BIM) is the
next generation of digital representation for
architectural projects and Guardian Glass UK
have strived to meet the needs of a changing
market, with BIM objects created for all
Guardian Glass UK products.
The way architectural projects are being designed and
created is changing states Paul Anderson Guardian Glass
UK Architectural Sales Manager, there is a growing need for
specified glass to be supported with BIM objects. Staying ahead
of these new innovative processes is paramount to ensure we
can provide the right products and support required to meet the
needs of project design teams, from specification through to
construction.
Guardians BIM objects allow glass to be specified either as
a design material in its own right, or in single, double or triple
glazing, with data variations to account for laminated glass
and other glass processes such as heat treatments. All of the
products available for commercial construction have been
modelled from clear annealed float to coated and laminated
products such as SunGuard and ClimaGuard. Other decorative
products have also been modelled such as our SatinDeco.

The industry initiative led


by Edgetech UK, a Quanex
company, made the top
grade in the Education of the
Community category.
On 24 June Edgetechs
Managing Director Andy
Jones and Marketing
Coordinator Charlotte Davies
presented the TGQs entry to
other finalists in the category
at the Royal Bank of Scotland
Head Office on Bishopsgate
in London.
Andy Jones explains why it
was important to enter TGQ
into these awards: TGQ was
a collaboration in the industry
and we believed this way of
working would be interesting
and relevant to other
companies and organisations.
Getting to the finals means
top level recognition for the
successful event.
The Peer Awards recognise
those people and organisations
that are developing

inspirational initiatives that


improve life for customers,
businesses and society.
Andy adds: At the Peer
Conference all the finalists get
together to present ideas to
each other. Theres diversity
in the entries that you just
wouldnt get elsewhere. In
our group Educating the
Community we were up
against British Gas and The
Royal College of General
Practitioners. Other finalists
included British Airways,
Sainsburys, SAP and Phillips.
Our entry went through the
reasoning behind creating
the TGQ and how we
managed to deliver it to such
a wide audience. We were
promoting the idea of working
in collaboration with other
companies in the industry.
This was well received and we
took many questions from the
floor afterwards.
It was a very interesting day.
The winners are announced
on Monday 22 September.
But against such a high
calibre of companies we
believe getting to the finalists
category is winning in itself.
All the entries for The Peer
Awards can be found at
www.thepeerawards.com.

To ensure all products are easily accessible we have a listing in


the National Building Specification (NBS) BIM Library, as well as
objects hosted on all of our website product pages and within
the Guardian Plus Technical Centre. All of which can be found at
www.guardianglass.co.uk.
Each of our BIM objects have been made available in Revit and IFC
format, which are the leading systems for creating BIM projects. To
help architects, designers, and other BIM professionals understand
how our objects work in the BIM environment a short demonstration
video has been produced to explain the use of Guardian glass
products as BIM objects. The video is available on our BIM
home page at www.guardianglass.co.uk/architectural/bim.
80 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 81

GGF

GGF Disappointed with


Green Deal Fund Closure
The GGF was disappointed
to hear this week, that newly
appointed Energy Minister
Amber Rudd has been forced
to shut down the Green Deal
money back scheme
The Green Deal Home Improvement Fund
(GDHIF) with immediate effect after it
was overwhelmed by a last-minute dash
for cash. The Department of Energy and
Climate Change (DECC) have blamed a
sudden surge in applications for clearing
out 70 million of ring-fenced budget in
just two days, the entire 120m budget
was intended to last 12 months.
In a statement, DECC confirmed that the
allocated budget has now been reached
and all applications received prior to the
fund closing that satisfy the terms and
conditions and meet the eligibility criteria
will be honoured at the original rates.
The GDHIF was set up to boost the
Green Deal scheme as a replacement to
the Green Deal Cashback scheme which
had failed to boost the original Green
Deal scheme. The difference with the
GDHIF was that it was available through

Green Deal Installers as well as Green


Deal Providers. Under the GDHIF, the
homeowner/consumer only has to have
two measures installed to get the cash,
provided they go through the Green Deal
process - they dont necessarily have to
take out a Green Deal Plan.
The GDHIF was intended to boost the
uptake of the Green Deal scheme and
subsequently help households in England
and Wales improve the energy efficiency
of their homes.
Nigel Rees, GGF Group Chief Executive
commented, The sudden closure of the
Green Deal Home Improvement Fund is a
disappointment as it was intended to last
for a long period of time and offer stability
to Green Deal, yet it has ended after
roughly two months from its inception.
Energy Minister Amber Rudd
commented: The Green Deal Home
Improvement Fund is a world first and
in a short space of time it has proved
extremely popular. We were always clear
there was a budget, which is why we
encouraged people to act quickly. As a
result, thousands more families will now
benefit from Government help to have
warmer homes which use less energy.

Nigel Rees continued, The Green


Deal Home Improvement Fund has
done virtually nothing for the window
industry as homeowners only qualified
for the fund, if they were replacing single
glazing. This was a relatively pointless
requirement because theres very little
single glazing in owner occupier homes.
Its fair to say, no other industry had such
a proviso put upon them and yet again
the window industry has been offered
practically nothing from this initiative.
With such low impact during its existence
there will be little difference to the
replacement window industry now that it
has closed.
DECC has stated it will monitor voucher
redemption rates and will consider
whether to launch a new offer in the future
should further funds become available.
For further information go to:
www.ggf.org.uk.

AND THEYRE OFF GGF LONDON REGION RACE NIGHT!


Various members of the
London Region, recently
attended the Irish Night race
meeting at the Royal Windsor
Race Course.
This is fast becoming an annual event
for the region, which provides members
with a unique opportunity to network in
the informal surroundings offered by the
venue. The original idea was conceived
by past Regional Chairman Michael
Deanus, and has since been continued
by current Chairman, GG Glass and
Glazing Director Sam Grant.
The darkening clouds that circled overhead
early evening, did little to damper the
enthusiasm of those attending, nor prevent
the odd fiver being pushed in the direction
of the grateful bookmakers. It was clear
that the ladies in the party were far more
82 | August 2014 | www.mytrade.tv

adept at choosing winners than their all


knowing male partners. Mann McGowans
Kevin Hulin tried his usual system of betting
on any jockey that resembled West Hams
claret and blue colours. Clearly he should
consider following a different football team.
GG Glass and Glazings John Grant
was very quiet about his selections, but
revealed at the end of the meeting that
the evening had not cost him a penny.
We are unsure if this means, his other half
was financing his betting, or he had some
winners and losers.
Paul Rogers from Express Glazing
Contractors won, albeit tickets to a rugby
game to watch London Irish. We are sure
his wife Jill would have preferred if he had
been as lucky on his nag selection.
Despite the vagaries of the sport, a
thoroughly enjoyable evening was enjoyed

by the members and their guests, and no


doubt the 2015 event will soon be logged
in the diaries of those present.
The members would like to thank
Regional Secretary Peter Stuttard for
organising the event and GGF Health,
Safety and Environment Manager Victoria
Shelly for attending at short notice.
The London Region tries to encourage
these events to promote business via the
membership and the wider glazing and
construction sectors. For information
on the region and its activities, please
contact Peter Stuttard, GGF London
Region Secretary on info@ggf.org.uk
The GGF would like to thank Kevin Hulin
of Mann McGowan (London Region
Member) for contributing this article.
For further information go to:
www.ggf.org.uk.

GLASS & GLAZING

GGF

ENTER THE GGF

BEST HOME IMPROVEMENT


GLAZING PROJECT AWARD
For the second successive
year, the Glass and Glazing
Federation (GGF) is sponsoring
the National Home Improvement
Council (NHIC) Awards.
This year the GGF award is for Best
Home Improvement Glazing Project
and the GGF invites all companies in the
Home Improvement sector to enter this
prestigious competition.
Since 1974 the NHIC Annual Awards
have recognised achievement in the UK
housing arena and have grown over the
years to become the premier event in
their sector. In recent years the awards
scheme has attracted entries from across
the spectrum of housing modernisation
projects as well as associated activities

such as energy efficiency, renewable


technologies, safety and design.
The winner of the award will be invited
(with guest) to the special awards lunch
held in the prestigious venue One
Whitehall Place, Westminster. The winner
will receive the award at the lunch and
will benefit from the extensive PR this
event enjoys with acknowledgments
on print, online and on plaques and
certificates. The event is also being
covered by the trade media but all press
materials will be covered on the NHIC
consumer website and the GGF website.
Nigel Rees, GGF Group Chief Executive
commented, The GGF is delighted to
sponsor the glazing category at the NHIC
Awards. The Federation is active member
of the NHIC and Id encourage all

home improvement companies to enter


our Best Home Improvement Glazing
Project.
In previous years the winners of the GGF
Awards have enjoyed not just the event
itself but also the publicity gained from
winning this prestige prize. Including
the GGF the other current sponsors and
category titles are:
Bathroom Manufacturers Association
- Home Improvement Journalist of the
Year
British Gas - Energy Efficiency in Local
Communities
Glass & Glazing Federation - Best
Home Improvement Glazing Project
HA Magazine as this years Media
Sponsor
National Federation of Roofing
Contractors - Excellence in Roofing
QANW - Services within the
Community with Glazing
The Gas Safety Trust - Gas Safety in
Social Housing
If you wish to enter the NHIC awards,
then please check the entry criteria and
submit your entry by Friday 3rd October
2014. To view/download the entry criteria
and form please visit the website http://
www.nhic.org.uk/nhic-annual-awards/.
For further information the awards
and if you wish to attend as a guest,
please contact Lauren Omand, Event
Coordinator, laurenomand@nhic.org.uk.
For further information go to:
www.ggf.org.uk.

GLASS & GLAZING

August 2014 | www.mytrade.tv | 83

G AWARDS

SYNSEAL JOINS
THE CLUB WITH
G14 SPONSORSHIP!
Synseal is proud to
have joined a select
group of prominent
industry brands who
have invested in main
event sponsorship of
the G14 Awards.
This years much-anticipated
event, rightly considered to
be the Oscars of the UK glass
and glazing industry, will take
place at the London Hilton on
Park Lane on Thursday 21st
November and is sure to be a
stylish night to remember.
Synseals G14 Awards
sponsorship follows swiftly
after the system suppliers
approved membership
of the Glass & Glazing
Federation incorporating the
Conservatory Association
was confirmed in April 2014
and, more recently, associate
membership of the Home
Builders Federation has also
been secured.
David Leng, Chief Executive
of Synseal, comments:
Synseal fabricator, installer
and retailer customers
regularly feature as G-Awards

category finalists or winners


and we were keen to offer our
sponsorship support this year,
because any event that strives
to champion the best of the
best quite rightly deserves to
be applauded.
Our new participation in the
GGF, CA and HBF is further
evidence of our changing
mindset at Synseal continues
David. As successful UK
market leaders with a broad
product portfolio embracing
windows and doors,
conservatories, orangeries,
vertical sliders, bi-folds,
patios, hardware and now
high volumes of insulated
glass units, our experienced
staff offer loads of technical
expertise. Now is the time for
Synseal to get more involved
with the leading industry
bodies and share our wellinformed points of view, to
help shape best practice.
For further information
contact Mark Schlotel on
01623 446207 or 07764
229694; email mark.
schlotel@synseal.com.

THERMOSEAL
GROUP
SPONSORS
THE G14
CHAMPAGNE
RECEPTION
For the fifth
year in a row,
Thermoseal Group
is sponsoring the
Champagne Reception
at the prestigious
G-Awards Gala Dinner
presentation evening
held on Friday 21
November 2014 at
London's worldfamous Hilton Hotel
on Park Lane.
The Group's Managing
Director, Gwain Paterson
comments: "Sponsoring
the G-Awards champagne
reception is our contribution
to what has always been a
great evening. We were one
of the earliest sponsors of the
event and enjoy seeing its
continued success.

The G14 Awards event is a


great forum for us to meet up
with customers and industry
contacts and we sponsor
the champagne reception
as our way of raising a glass
to a bright future with our
customers. We wish everyone
good luck in their nominated
awards categories.

The past few years have


been a challenge for
Thermoseal Group in setting
up our own manufacturing
facility for two warm edge
spacers -Thermobar and
now Thermoflex. In addition,
we have invested in setting
up our own innovation
centre to develop our warm
edge spacers and maintain
and improve the quality of
all of the insulated glass
components we supply. We
also have various patents
currently in application for
next-generation products.
Our investment is in excess of
5 million and growing.

Thermoseal Group is the


largest specialist insulated
glass component manufacturer
and distributor in the UK. As
active members of the Glass
and Glazing Federation and
the Bundesverband Flachglas
the Group is set to lead the
industry forward.

In line with our growing


warm edge spacer
production facility we have
also developed the Group's
84 | August 2014 | www.mytrade.tv

infrastructure to ensure
that the high quality
service we offer is a
continuing focus. We
have purchased additional
buildings, maximised space
in current depots, purchased
additional larger vehicles,
taken on many new members
of staff and strengthened our
facilities and resources ready
for growth into the worldwide
market. We look forward to
discussing our growth and
product development with our
customers.

For further information about


Thermoseal Group and its
comprehensive range of
insulated glass sealed unit
components and sealed unit
manufacturing machinery,
call 0845 331 3950
(International Calls: 0044 121
331 3950), e-mail sales@
thermosealgroup.com or
visit the interactive website
and mobile platform at www.
thermosealgroup.com.

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 85

SPACER / WARMEDGE

SWISSPACER inside
CWG Choices
popular open days

SWISSPACER took part in two open days at CWG


Choices on the 22nd and 23rd July. Installers were
attending the event to find out more about CWG
Choices extensive product range.
The UKs leading warm edge spacer bar, SWISSPACER,
is used by many window companies in their sales pitches
to homeowners. CWG Choices chooses sealed units with
SWISSPACER inside to give customers the best energy ratings.
Installers were able to try SWISSPACERs energy-calculating
Caluwin app, which lets users calculate how much energy and
money they will save with new windows.
Managing Director of CWG Choices, Jason Wilder says: The
open day was really successful. It was a fantastic opportunity to
meet customers and talk about what products are available to
them. SWISSPACER is the best warm edge spacer bar in the UK
and were happy to tell customers about it.

SWISSPACER took part in CWG Choices open days last week. Pictured are
installers at the open day.

Vic De Costa, SWISSPACERs Marketing and Sales Manager


who attended both days adds: It was brilliant being able to
take part in the open day - Jason Wilder and the team at CWG
Choices organised a very professional event.
Ive been on hand to talk to customers and provide more
information about SWISSPACER and its benefits and
demonstrate our Caluwin energy-calculating app. Feedback on
the app was fantastic and installers I spoke to are now planning
to use Caluwin on sales pitches.
Tel: 0845 601 1265

SWISSPACER used in new innovative

solar-powered house
SWISSPACER has been specified in the design
and construction of TechStyle Haus, an entry in
the international Solar Decathlon Competition
held in France. The house has been designed to
be energy-efficient as well as liveable.
The exterior of the house is made from high-performance textiles
layered together to create a flexible yet durable outer shell that
also harnesses solar power.

TechStyle Haus was in Paris, France for the judging process,


and it has now moved to Domaine de Boisbuchet where it will be
used for student housing.
Solar Decathlon announced the winners on Monday 14th July.
For further information visit www.solardecathlon2014.fr/en.
Visit www.swisspacer.com, call 0845 601 1265 or follow
SWISSPACER @Ultimate_Spacer.

SWISSPACER ULTIMATE, the worlds leading warm edge spacer


bar, is being used in the windows. With SWISSPACER inside,
the house uses 90% less energy for heating and cooling than a
traditional house. TechStyle Haus is the first building made by
textiles entered into the competition that meets the Passivhaus
standard.
Students are challenged by the Solar Decathlon competition to
design and create innovative solar-powered houses while also
considering energy efficiency, sustainability and affordability.
SWISSPACER Senior Vice President Marketing & Sales, Peter Appel
says: Were delighted to be a part of this innovative new project
which sees students from across the world compete to create the
most energy-efficient and innovative solar-powered homes.
The TechStyle Haus is not only architecturally interesting but
also demonstrates how SWISSPACER products can play a huge
part in sustainability and energy-efficiency.
86 | August 2014 | www.mytrade.tv

SWISSPACER has been specified in the design and construction of TechStyle


Haus, an entry in the international Solar Decathlon Competition held in France.

GLASS & GLAZING

NEWS

When
reputation
is everything
We use SWISSPACER in our Evolution
windows because it gives the best
energy ratings.
Looks are increasingly important and
SWISSPACER is available in 17 colours
to match or contrast the window.
Were 100% happy with SWISSPACER.
John Powell, Sherborne Windows

Call 0845 601 1265


www.swisspacer.com
@Ultimate_Spacer

GLASS & GLAZING

August 2014 | www.mytrade.tv | 87

SPACER / WARMEDGE

SWISSPACER & Solutions


UK mark 5 years of
successful partnership
SWISSPACER and Solutions UK
have recently celebrated 5 years
of partnership. The success of
this relationship has contributed
strongly to SWISSPACERs
growth in the UK.

DGS is one of the largest privately


owned stockist of hardware, sealed
unit components and fitting materials
in the UK. It is also the largest stockist
of SWISSPACER products in the UK.

Solutions UK works closely with DGS to


provide an extensive product range.
Tel: 0845 601 1265

Solutions UK is an insulated glass


components specialist. The company
gives a unique service alongside its
product range. It offers advice on
legislation, manufacturing processes
and other highly technical issues relating
to compliance and thermal efficiency.
Established in 2008, Solutions UKs four
directors - Garry Ealing, Tara Ealing,
Jason Williams and Steve Mills have
150 years combined experience.
Solutions UK approached SWISSPACER
in 2008, identifying warm edge spacer
bars as the next big thing. Solutions
UK worked closely with DGS to ensure
they became the first UK distributor
of SWISSPACER in 2009. Sales have
rocketed as a result.
As SWISSPACERs representative at the
GGF and BFRC, Solutions UK continues
to lobby for legislation and industry
standard reforms. The company also
works with SWISSPACERs Research
and Development team, to ensure it has
the best product range for the UK and
Ireland.
Solutions UK Director, Jason Williams,
says: Our long and successful
relationship with SWISSPACER relies on
the quality of the product. SWISSPACER
has the most thermally efficient warm
edge spacer bar in the world. Solutions
UK always offers our customers the best
product available.
SWISSPACERs Marketing & Sales
Manager, Vic De Costa, added: Weve
worked with Solutions UK for the past
five years and sales have grown year-onyear. We are confident this partnership
will continue to strengthen and grow.

88 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

THEY BOTH COME HIGHLY RATED

With over 30 years experience of working with sealed unit


manufacturers, Thermoseal Group has developed warm edge
spacers highly rated in every way including: Energy Efficiency;
Manufacturability; Aesthetics and Overall Performance. As the
largest specialist insulated glass component manufacturer and
distributor in the UK, we are also the only UK supplier testing
to EN1279 standards in-house; and are active members of
the GGF and BF. With over 2m invested in our very own
Innovation Centre, we are totally dedicated to developing and
testing high quality IG products for the future. We also design
and build IG manufacturing machinery.
So whether youre a sealed unit manufacturer, an installer or a
fabricator itll pay you to talk to Thermoseal Group today on
0845 331 3950 or visit www.thermosealgroup.com
GLASS & GLAZING

August 2014 | www.mytrade.tv | 89

MARKETING

CIPR PRide shortlist for

Brouha customer campaigns


Brouha Marketing is
excited to announce
that it has been
shortlisted for not one
but two categories
in the Chartered
Institute of PR PRide
South of England
Awards. The agency
has made the final
cut in both the Low
Budget Campaign and
Integrated Campaign
categories.

With a record number of


entries this year - more than
1,100 and the South a
particularly hotly contested
region, a shortlist in two
categories is no mean feat,
as Fiona Lund, Managing
Director at Brouha explains:
Its always fantastic to be
recognised by our peers for
the work that we do every
day. We have regularly
featured in the PRide Awards
over the past 8 years, and
what means a lot to us this
year is that these categories
reflect the real value we have

brought to our customers


through the times of
economic uncertainty and into
the emerging recovery.
To be shortlisted for our
work with Mortgage Business
Expo and Decorative Door
Products by RegaLead serves
to endorse our achievements
in the areas that matter to our
clients campaigns that work
in tandem with their strategy
and philosophy and create the
biggest bang for their bucks.
It would be great to win
on the night, but whatever

happens, its a huge


achievement to make the
finals.
We would like to take this
opportunity to congratulate
everyone on the shortlist, and
look forward to the ceremony
in November.
Tel: 01672 514947

Mike Rigby

CM

to judge CMAs
MRA Marketings Managing
Director Mike Rigby has
been invited to join the
panel of judges at the 14th
Construction Marketing
Awards (CMAs). The CMAs
recognise those who achieve
marketing excellence across
the built environment. The
award ceremony will be held in
London on the 4th December.
As a judge Mike will be asked to analyse
and comment on a huge number of
projects, giving his take on their creativity,
effectiveness and overall achievement,
among a list of other key attributes.
MRA Marketing is a 9 times winner,
15 times finalist and last year moved
up to No. 1 in the CIM Agency League
of the 50 agencies whove entered
Construction Marketing Awards, so Mike
is well qualified to judge. Mike and MRA
Marketing have been at the forefront of
brand building in the industry. His column
90 | August 2014 | www.mytrade.tv

MY

CY

CMY

in BMN magazine has been beating the


marketing drum since 2003.
MRA specialises in helping companies
grow in the construction, building

MRA specialises in helping


companies grow in the
construction, building materials
and home improvement markets
and has done for over 20
years. Mike is a member of the
Marketing Society, Market
Research Society and
Chartered Institute of Public
Relations.

materials and home improvement


markets and has done for over 20
years. Mike is a member of the Marketing
Society, Market Research Society and
Chartered Institute of Public Relations.
Mike comments: The CMAs represent
the industry at its best. The calibre of
entries is high, so being nominated for
one of these awards is an achievement in
itself.
For more information on MRA Marketing
visit www.mra-marketing.com or email
info@mra-marketing.com.

GLASS & GLAZING

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MARKETING

Keeping up Appearances
Internet specialist The
Consultancy is at the
forefront of developing online
technologies for the windows
and doors industry.
With an impressive portfolio of clients
including the development of interactive
apps, websites and software for Door-Stop,
Solidor and Quickslide, The Consultancy
has helped transform the design and
sales process within the industry.

But with more than 1.5 million apps


available in the Apple app store and
Google Play, what steps should
businesses take when looking to develop
their very first app?
Richie Thornton, Director at The
Consultancy, oversees the whole process
in developing applications, from the initial
planning meetings to the finished product.
He said: The first thing that normally
comes to mind when people think of

apps are various games and humorous


programmes we usually use a few times
and delete ready for the next download.
These are not what we class as apps,
they are games, apps must function to
meet needs and solve problems.
If your app doesnt make a task easier, it
has no use. If you want to create an app
you must first figure out why you want
one and what you want it to achieve.
Is it going to allow users to custom
design and purchase your goods, view
your products in their own home or
provide something which eases the
buying and ordering process? If the app
doesnt help your customers and your
business, there is no point in having one.
Statistics from technology experts
Gartner reveal that more than half of
purchases acted upon through marketing
were made on a mobile device.
Richie added: Apps should also provide
a return on investment. There should
be a direct way to buy your product or
engage with your organisation. No one
wants to jump from an app to begin the
whole process again and purchase on a
desktop.
There should be a variety of ways to
interact with your company throughout
the app. Even if the customer doesnt
purchase the product they should still be
exposed to your social media, website
and company information.
The key to a successful app is making
it accessible across several different
platforms.
Richie continued: An app must work for
Android, iPhone and iPad. Just because
you can download an app on your mobile
from the AppStore doesnt mean it will
work properly on your iPad.
The Consultancy provides a full in-house
service in app building, from the design
stages to finished product.
Richie said: We can help with concept
development; many companies come to
us with a simple idea and we are happy
to help.
For more information, visit
www.theconsultancy.co.uk
or call (01429) 239689.

92 | August 2014 | www.mytrade.tv

GLASS & GLAZING

NEWS

GLASS & GLAZING

August 2014 | www.mytrade.tv | 93

MARKETING

Balls2 Marketing
is nominated for
three PRide Awards
Balls2 Marketing
is nominated for
three Pride Awards,
the CIPRs awards
scheme that
recognises excellence
in public relations and
communications work.

As active participants
Sarah and Gemma Bradley
value the benefits of CIPR
membership. Entering the
awards is important to show
the level of professionalism
within the agency.
Sarah says: Being finalists
for the CIPR awards is very
exciting. We are lucky to have

worked on some brilliant


projects this year. We entered
the TGQ and the 20 eye
test as examples of what our
clients have achieved.

The award ceremony for the


Midlands Pride Awards is on
14 November. Its apt that
winners will be announced
at the Ricoh Arena as it was
the venue chosen for the
Best Event were nominated
for with TGQ. It was a highly
informative day attended
by nearly 600 people from
the glazing industry. Were
up against some formidable
competition in all three
categories so we are very
happy to have made the
finals.

Being finalists for The


Outstanding Small
Consultancy recognises the
breadth of knowledge in the
agency. Essentially were
geeks about marketing, adds
Sarah.
We are always looking for
ways to deliver great content
in new ways. Social media
has really grown this year and
has played a big part in the
success for 2014.

www.balls2marketing.co.uk

Promac Shop on-line

The Derby-based PR and


marketing agency is a finalist
in Best Events for Triple
Glazing Question (TGQ)
hosted by Edgetech UK; the
20 eye test saved my life
in the Healthcare Campaign
category; and Outstanding
Small Consultancy.

Over the last 12 months


Balls2 Marketing has grown
considerably. We now count
some local businesses as
clients, as well as continuing
to expand within Andy Ball
and Sarah Balls specialism
glazing and construction.

WEVE BEEN AND


WERE GOING AGAIN
THE INTERNATIONAL CENTRE TELFORD

10-12 June 2014 | www.fitshow.co.uk

Hall 1 Stand 144

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parts, spares and consumables on-line at www.promacshop.co.uk. You dont have to
wait until the next day, you can now order 24-7, and be assured of a first class service
from a name you can trust.
Productive and profitable manufacturing relies on machinery that is running. Promac go the extra mile to make sure
customers receive genuine approved replacement parts - all backed by manufacturer guarantee - quickly and efficiently
to ensure downtime is kept to a minimum. Promac is focused on giving customers what they need.

www.promacshop.co.uk
PROMAC, where good just got On-Line
www.promac.co.uk

3c Hadrians Way, Glebe Farm Industrial Estate,


Rugby, Warwickshire CV21 1ST

T: 01788 577577 F: 01788 567938 E: sales@promac.co.uk

94 | August 2014 | www.mytrade.tv

T: 0161 477 3908 E: info@graffika.net www.graffika.net

GLASS & GLAZING

Twitter @graffika_media

the

Take the
responsive challenge
tel | 01429 239 689

email | info@theconsultancy.co.uk

www.theconsultancy.co.uk

MARKETING

Deceuninck sets up online

partnership with The Consultancy


WEB specialist The
Consultancy has
strengthened its client
portfolio after agreeing
a web support
and development
partnership with
Deceuninck.
The agreement allows The
Consultancy to work with
installers and fabricators
using Deceuninck products to
boost their online presence.
The Consultancy, which
has more than 10 years
experience developing
websites and design
software for window and
doors manufacturers, said
the partnership enhanced its
reputation for working with
some of the largest names in
the industry.
Richie Thornton, Director
at The Consultancy, said:

We have built a fantastic


reputation for developing
cutting edge software and
websites that have helped our
clients realise their potential
and attract significant new
customers.
Our partnership with
Deceuninck is no different.
They realised that we have
the expertise and knowledge
within this sector to help
their own customers and
potentially increase their
market share.

designer for market leaders


Quickslide and an online Door
Designer for Solidor.
Roy Frost, Managing Director
of Deceuninck UK, said: As
one of the worlds leading
suppliers of systems for the
windows and doors industry,
we are keen to increase our
market share within the UK.
Online sales and customer
relationships are key to that
and we wanted to work with

The Consultancy due to their


excellent track record for
developing online technology
that are helping to take to the
industry to the next level.
I am confident that this will
be a long and prosperous
partnership with The
Consultancy.
For more information, visit
www.theconsultancy.co.uk
or call (01429) 239689.

The Consultancys
partnership has already led
to the development and
enhancement of several
websites which stock
Deceuninck products.
It is the latest high profile
project undertaken by The
Consultancy following the
development of an interactive
door designer App for Door
Stop, a sliding slash window

Deceuninck launches
MyBrand print on
demand portal
Deceuninck has launched
www.MyBrandHub.co.uk its
new print on demand portal to
make it simple and convenient
for customers to order
personalised brochures, leaflets,
posters and other marketing
tools whenever they need.
Ordering bespoke marketing material is
easy and cost effective. Customers get in
touch with MRA Marketing, Deceunincks
expert marketing team, to create a tailored
suite. Once the marketing is finalised and
approved, its uploaded to the print on
demand portal for customers to access via
96 | August 2014 | www.mytrade.tv

their own log-in area to order and send to


print. The website stores all users details
so re-ordering is simple any time of day or
night, any day of the year.
Sales Director Rob McGlennon says:
Helping our customers stand out and
sell more effectively is an important part
of Deceunincks strategy. MyBrand is a
comprehensive set of marketing material
so individual customers can create their
own branded marketing easily and cost
effectively. They can even choose the
level of personalisation they want.
It couldnt be easier to create your
own bespoke suite of marketing aids,
continues Rob. And the launch of our
web to print portal makes it simple and

Deceuninck launches MyBrand print on demand portal.

quick for customers to order their new


marketing material when they need it.
Visit www.MyBrandHub.co.uk for
more information or call Deceuninck on
01249 816 969 and get selling! Follow @
DeceuninckUK and @RoyFrost1.

GLASS & GLAZING

MARKETING

Network VEKA members hit the top


spot with localised SEOAppearances
A number of Network VEKA members have found
themselves on the first page of Google thanks to
Network VEKA's package of 'web tools'.
Lewington & Son, Eddisbury Construction and AWC Home
Improvements all currently boast impressive search engine
rankings in their respective areas, since taking up Network VEKA's
full package of web tools - which includes a brand new website.
Network VEKA's MD John Ogilvie explains: The websites
available through Network VEKA include an interactive
'dashboard' which allows members to upload photos of their
work and add news stories to their website at the touch of a
button. Regular updates like these are rewarded with improved
rankings from Google, which drives more traffic to the respective
sites. Increased numbers of visitors means increased numbers of
quality, local enquiries, which can then be converted into sales.

Here at Network VEKA, we're always looking at ways to


improve our marketing support package so that it is the best it
could possibly be. Our offering has evolved over the years based
on the direct feedback of our customers, which is how we know
it's one of the best in the industry!
Find out more about the digital tools available from Network
VEKA at www.networkvekatools.co.uk.
Tel: 01282 473170 - www.networkveka.co.uk

If you search for 'double glazing Reading', 'Replacement windows


Reading' and 'Conservatories Reading', the new website for
Lewington & Son appears on the first page. The same goes
for these product search terms teamed with 'Macclesfield'
for Eddisbury Construction and 'Oldham' for AWC Home
Improvements. As well as enjoying an enviable position on the
major search engines, these three Network VEKA members are also
generating a combined average of 60 new web leads a month.

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GLASS & GLAZING

August 2014 | www.mytrade.tv | 97

CHARITY NEWS

ROOFING RACERS ON COURSE TO

SMASH CHARITY TARGET


There may have been over
13,000 competitors taking part
in last weekends Virgin Active
London Triathlon but all eyes
were on our much-loved team
of Roofing Racers who brought
immense pride to the roofing,
roofline and window industries
as they look set to smash this
years charity target of 50,000.
With sponsorship pledges so far totalling
in excess of 35,000, thanks to the
supreme efforts of everyone involved,
both Macmillan Cancer Support and
Great Ormond Street Hospital charities
will be able to make a difference to many
peoples lives. Made up of 36 teams
of three that shared the three sporting
disciplines that make up this grueling
Triathlon, along with 53 individuals who
tackled the whole course on an individual
basis, the brave-hearted Roofing Racers
tackled a 750 metre swim in the River
Thames, a cycle race of 20 kilometres,
together with a 5 kilometre sprint.

Whilst every athlete that took part was a


winner, special credit goes to the following
Roofing Racers who gave outstanding
performances. Bernie Fyans became
Roofing Racers Fastest Individual Man achieving an impressive time of 01:15:55
- whilst the fastest individual woman
was Chiara Mancuso with 01:29:49.
Meanwhile, Thomas Horton, David
Gitsham and Matthew Horton represented
the fastest Roofing Racers team with an
extraordinary time of 1:21:19.
After the event, more than 250 friends,
family and colleagues of Roofing Racers
attended the Tower Hotel, London to
celebrate the days achievements where
they enjoyed a fun spoofs awards
ceremony, great food and dancing.
Marketing Manager at Roofing Racers,
Stuart Base comments: As England,
Scotland and Wales enjoyed their most
successful Commonwealth ever this
summer, Roofing Racers put on an
impressive show of their own with some
outstanding team and individual efforts
on the day. Congratulations to everyone
who took part and thanks to all the

As England, Scotland and Wales enjoyed their most successful


Commonwealth ever this summer, Roofing Racers put on an
impressive show of their own.

fantastic supporters who helped made this


occasion yet another day to remember.
Manager Director at SIG UK Exteriors,
Philip Johns, comments: We should be
immensely proud of each and everyone
of the Roofing Racers team. Thanks
to their valiant efforts, not only are we
looking to hand over record donations
to our two chosen charities, but we
have generated a real sense of pride
and camaraderie in seeing participants
from the roofing, roofline and window
industries all come together as one team.
It was particularly pleasing to see many
first timers at this iconic event, as well
as our ever-faithful regulars who return
year after year. Each and everyone can
hold their heads high as they savour their
own personal triumphs and those of the
Roofing Racers team, adds Philip.
He concludes: The popularity of Roofing
Racers continues to grow steadily yearon-year and it is especially gratifying to
know that both Great Ormond Street
and Macmillan Cancer Support charities
will continue to benefit enormously as
a result of all our efforts. Indeed, over
the last eight years, Roofing Racers has
raised well over 300,000 for these two
worthwhile causes.
Stuart Base adds: For those of you
who still havent supported Roofing
Racers, its not too late. All donations are
welcome, no matter how big or small, so
please pay tribute to your fellow industry
colleagues and help make a difference.
Simply visit http://uk.virginmoneygiving.
com/RoofingRacers.
If you wish to donate by cheque, please
post to: Roofing Racers for Charity,
Harding Way, St Ives, Cambridgeshire,
PE27 3YJ.

Victory for our much-loved Roofing Racers as they took part in this year's Virgin Active London Triathlon.
98 | August 2014 | www.mytrade.tv

A special mention must also go to the


other generous sponsors who have
helped make this years Roofing Racers
event possible. Kind supporters are:
SIG Building Plastics, SIG Roofing, SR
Timber, Scott Bader, Icopal, Danosa,
Briggs Amasco, Forticrete, Marley Eternit,
Redland, NFRC, IKO Group, ALM, Klober,
Masco and Sandtoft.

GLASS & GLAZING

Thank you!

As you may know, 12 members of


the RegaLead team recently set off
from Londons Tower Bridge for the
start of a gruelling 220 mile cycle
ride to Paris in aid of Roald Dahls
Marvellous Childrens Charity
(RDMCC).

It was whilst in France that Team


Marvellous discovered they had
beaten their 10,000 fundraising
target for the year - which couldnt
have been achieved without your
support. So thank you from Team
Marvellous and everyone at
RegaLead to all those who donated,
and in particular the marvellous
shirt sponsors.
RegaLead
Columbus House, Altrincham Rd
Manchester M22 9AF
0161 946 1164 | www.regalead.com

RDMCC is a fantastic and worthwhile charity, and anybody who would


still like to make a donation can do so via our Just Giving page:
www.justgiving.com/teams/RegaLead. To find out more about Roald
Dahls Marvellous Childrens Charity, visit: www.roalddahlcharity.org

the people who make a difference

INDEPENDENT

ig

GLASS CO. LTD.

CHARITY NEWS

Susan & Karen raise


hundreds on Girls
Night Out for
Pendleside Hospice
Network VEKAs Office
Manager, Susan Lunney, and
Karen Galawan (PA to VEKAs
Sales and Marketing Director)
have taken part in a sponsored
walk to raise money for the
local hospice that cared for
their late sister Anne.
Susan and Karen took part in Pendleside
Hospices Girls Night Out 10k walk
with two of their daughters, Shelley and
Angela, and raised almost 400 for the
cause.
Susan explains: Karen and I lost our
sister Anne on the 9th May 2014, she
died in Pendleside Hospice and the staff

worked tirelessly to make her last three


weeks comfortable and happy - they
attended to her every need and really
couldnt have done more for her. Being
able to raise some money for the Hospice
is our way of thanking the staff for all
they do for everyone in their care. Anne
was amazed by their attention, care and
dedication.
The 10k walk took place at 8pm
and was followed by a celebration at
Burnley Football Club. The event was
well attended and it was a fantastic
atmosphere, we had a great time for a
good cause and we were delighted to
contribute nearly 400.
Tel: 01282 473170
www.networkveka.co.uk

Picture (courtesy of Lancashire Evening Telegraph)


shows L-R: Angela, Karen, Susan and Shelley.

A leap into the unknown?


Or A calculated Risk?

Join the biggest names in the industry


And find out how we can make your marketing
Budget go further than you ever thought it could!

Call us today : 01924 847875


100 | August 2014 | www.mytrade.tv

GLASS & GLAZING

CHARITY NEWS

RegaLead completes charity cycle ride


On 8th August, 12 members
of the RegaLead team set off
from Londons Tower Bridge
for the start of a gruelling 220
mile cycle ride in aid of this
years chosen charity, Roald
Dahls Marvellous Childrens
Charity (RDMCC).
Having undertaken a huge amount
of training, the company is pleased
to announce that the challenge was
completed in three days, with only a few
mishaps along the way. Day one saw
Team Marvellous make their way from
London to Brighton a challenge in itself
- with a puncture the only drama, before
boarding a ferry at the Port of Newhaven
to take them to the French leg of the
journey from Dieppe to Beauvais and
then on to Paris across the second and
third day.
A huge amount of money was raised
along the way, as Joint Managing Director
Guy Hubble explains: We started out

RDMCC is a fantastic and worthwhile


charity, and we are all very passionate
about raising as much money as possible
to help them continue their good work.
We may have beaten our target, but thats
no reason not to donate if you havent
already and would like to, so please visit
our Just Giving page and give whatever
you can. Now we just need to decide
what our big challenge will be next year.
the ride in high spirits, each dressed as a
character from a Roald Dahl book. It was
while we were travelling through France,
during which time we encountered the tail
end of Hurricane Bertha and one member
was suffering from a bad knee injury,
that we discovered we had beaten our
10,000 fundraising target for the year.

If youd like to make a donation, please


visit: www.justgiving.com/teams/
RegaLead. To find out more about Roald
Dahls Marvellous Childrens Charity, visit:
www.roalddahlcharity.org.

This was fantastic news and really kept


us going. We covered roughly 70 miles
each day through alternating blistering
heat and storms and Id like to extend
special thanks to all the shirt sponsors,
and of course to every member of Team
Marvellous for their truly marvellous
efforts.

Machu Picchu challenge


beckons Sarah Ball
Machu Picchu is one of the most iconic sights in
South America, and the culmination of Sarah Ball
and her daughter Stephanies magnificent Inca
Trail trek in May 2015 through the Peruvian Andes.
They will be trekking on Inca-paved paths and steps, the route
takes them up through lush cloud forest to the demanding Dead
Womans Pass at 4200m. Continually climbing up or dropping
down, the trek is steep at times, and the altitude adds to the
challenge. Ive never done anything like this before, says Sarah
Ball, Communications Director of PR and marketing agency
Balls2 Marketing. But my youngest daughter Stephanie wanted
to do something big to support four of her friends whove all
been diagnosed with the same cancer, Hodgkins Lymphoma,
over the last 8 years.

have to raise over 8,000 between the two of us, so we will be


thinking of some fun ideas to help part people from their cash
painlessly.
The trip takes place in May 2015. Follow our training and fundraising
antics on Stephanie and Sarahs big trek to Peru on Facebook.

The Inca Trail challenge called out to us both. Ive always


wanted to do this trip and doing it to support Macmillan Cancer
Support makes it so worthwhile. One of my daughters friends
is still undergoing treatment, but the others have all come
through it and theyre OK. Hodgkins Lymphoma affects young
people and its been horrible to see Stephanies friends and
their families live through the uncertainty. Thats why when she
suggested doing something in support, I wanted to pitch in. We

GLASS & GLAZING

August 2014 | www.mytrade.tv | 101

NEW APPOINTMENTS

New Appointment Helps


Drive Focus on Quality
Padiham Glass Ltd has
appointed Damian Wilkinson
as Technical Services Manager.
His role will be specific to planned and
unplanned machinery maintenance,
programming, technical support and
internal training. Damian will be working
closely with Trevor Crossley, who was
appointed as Quality Assuarnce Manager
in May 2014. Damians role is key in
pushing forward the companys vision of
improving on quality whilst still delivering
excellent service to a demanding market.
Padiham Glass Ltd has always put great
emphasis on making investments and
improvements to their business. There have
been many such changes in recent months,
and now Padiham Glass Ltd is proud to
announce the appointment of Damian
Wilkinson as Technical Services Manager.
Damians position has been created in
response to recent the appointment of
Trevor Crossley as Quality Assurance

Manager, and the two will work very closely


together in implementing a continuous
improvement plan throughout the company.
Speaking about the new role, Damian
said he was settling in well, and its no
wonder. In about 1997 I started working
for Padiham Glass Ltd as a trainee
in the decorative department doing
leadwork, said Damian. I actually only
left just under a year ago to take on an
opportunity to help a new company grow,
so it feels like I never really left!
Padiham Glass Ltd has been a family-run
business since day one and continues
to remain under the familys leadership.
The importance of family was something
that Damian considered when he was
approached about the role. I was doing
so much commuting at this other job that
I had hardly any time at home. Not great
when youve got three young uns! said
Damian. So when Anthony, the MD, asked
me to come and see him to talk about what
the business needed, it seemed like a

really good opportunity, a chance for me


to develop the role and learn some new
skills myself along the way.
Padiham Glass Ltd has put a heavy
focus on improving quality this year
and Damians appointment will support
the drive to produce better products in
a more efficient way. So what does a
Technical Services Manager do?
Damians role will be specific to all planned
and unplanned machinery maintenance,
said Anthony Clarkson, Managing Director
of Padiham Glass Ltd, as well as providing
technical support and training to our
production facility staff.
Speaking further about Damians return
to the business, Anthony said: This is
fantastic appointment for our operations
as he will strengthen our manufacturing
capabilities with his knowledge and
experience.

Prospect data supplier

Windowbase expands team


Prospect data supplier
Windowbase is
growing its team in
response to demand,
with the appointment
of Kathleen Hanbury.
Windowbase is the longest
established supplier of glazing
industry prospect data in the
UK, targeting fabricators and
installers involved in windows,
doors, conservatories and
curtain walling. Continuous
research for almost 25 years
means Windowbase has the
UKs most comprehensive
and reliable database of
companies in the industry.
We provide companies of
all shapes and sizes with
the means to create their
own cost-effective sales
102 | August 2014 | www.mytrade.tv

leads, helping them find


new customers and grow
sales, explains Windowbase
Database Manager Neil
Parsonson.
Our data is used for direct
mail and email, telesales,
market research and more.
Kathleen has joined us
to strengthen both our
interviewing and data
checking departments.
No record is added to
Windowbase until it has been
fully interviewed, after which
we call back on a regular
basis to check for changes.
Neil continues: Unlike other
database companies, our
interviewers work from blank
questionnaires each time, so
they are genuinely researching
the market rather than simply

asking companies to confirm


existing details. The data
checking department updates
Windowbase with the newly
collected information and
investigates more significant
changes, to ensure they are
correct.
Kathleen came to
Windowbase from the banking
industry. She worked for
Halifax before spending eight
years with the Santander
group but has also volunteered
in the UK and Bulgaria.
Kathleens communication
and people skills are
excellent, and her background
in banking is ideal as shes
used to asking detailed and
probing questions, as well
as recognising the need for
accuracy, adds Neil.

Kathleen Hanbury, Windowbase.

To find out more about


Windowbases fabricator and
installer database contact
Database Manager Neil
Parsonson on 01453 845717
or info@windowbase.info.

GLASS & GLAZING

NEW APPOINTMENTS

National
Plastics
Appoints
New
National
Sales
Manager
National Plastics is
pleased to announce
the appointment
of Nicholas Stone
to National Sales
Manager.
The company, the largest
independent trade counter
network in the UK, has seen
unprecedented growth in
recent years, and shows
no signs of slowing down,
with new acquisitions, new
products, and even more
exciting plans in the pipeline.
Managing Director Geoff
Foster said Nick has been
with National Plastics since
2007 and has played an
integral role in the success of
the business to date.
We had a number of very
experienced applicants, all
of whom had to go through
an extremely rigorous
interview process including
external assessments. It
was particularly pleasing
that Nicks experience,
commitment to the business
and the potential he brings,
enabled us to identify the
ideal candidate from within
the business.
Nick says, Im thrilled to
have been selected for the
role and very excited to work
with an established team and
drive sales forward across the
entire business.
Nick will join the senior
management team in his new
role from the 1st August 2014.

GLASS & GLAZING

Padiham Glass Ltd is pleased to announce their

appointment of Vida Cade


Following a period of growth,
restructuring and increased focus
on customer service, Padiham
Glass Ltd is pleased to announce
their appointment of Vida Cade as
Sales and Marketing Executive.
Vida brings a wealth of knowledge and a broad
range of skills to the team at Padiham Glass
Ltd, having previously been employed as
marketing manager for a catering equipment
company. Although completely new to the
glass and glazing industry, Vida tells us a little
bit about her background and what was it
about the role at Padiham Glass Ltd that made
her want to leave her job to venture into the
world of IGU manufacturing.
My first love has always been writing so I
studied Creative Writing and Sociology at the
University of Bolton, said Vida. Lots of people
thought they were strange subjects to pair
together but I reasoned that if youre going to
be a writer, you need to know your audience so
a study of society seemed logical to me.
Vida worked various retail jobs to get her
through university, giving her experience within
the broad spectrum of customer service. When
she finished her role as a journalist for a regional
newspaper, marketing seemed like the natural
progression. Her inaugural marketing job with
the catering equipment company gave her a real
taste for commercial marketing and when the
invitation came to apply for the role at Padiham
Glass Ltd, she grabbed it with both hands.
The fact that it was a brand new role, with no
boots to fill gave me an enormous push, Vida
explained, and Im really looking forward to
being able to put my stamp on the activities
they want me to carry out.
Vida joins the company during an exciting time.
There are new products such as Pyrotherm
- fire rated insulating glass units joining the
range and improvements being made to the
storage and racking facilities in the warehouse
to accommodate growth.
I think my organisational skills are going
to become a key part of implementing any
marketing strategy here at Padiham Glass
Ltd, says Vida. For the last couple of years
marketing has been carried out on an ad hoc
basis but there is a growing need for a real
structure and plan how to push the business
forward and the channels we use to do that.

Im also really keen to get involved in staff


engagement colleagues often make the best
marketing assistants they just dont know it yet!
Vida has already begun implementing new
processes within the company which have
helped to streamline the account application
process for both customers and staff. She
also has plans to revamp the website, making
it easier to navigate and ensuring visitors to
the site find the information relevant to them
whether they are an architectural firm or a
domestic householder.
Industry experts will understand the task that
lies ahead for employees like Vida when it
comes to the variety of cutting-edge products
on the market. In my first week I printed out a
glossary of terms from one of Saint-Gobains
support documents, says Vida. Before
starting here, I had no idea what annealed or
fritted glass was or even what a fan light was!
Now I can listen to the conversations going on
around me and understand at least half of it!
Anthony Clarkson, Managing Director: We are
very excited to have Vida on board. Having
a full-time and dedicated marketing person
to create a strategy that harmonises with all
departments fits in perfectly with our growth as
a company and ensures that we remain ahead
in delivering the finest quality products coupled
with first class service. We look forward to a
long and happy relationship with Vida as we
continue to grow our business and product
range for our valued customers.
For more information on Padiham Glass Ltd,
their products or services, please visit their
website www.padihamglass.co.uk or call
Head Office on 01282 774124
For Vida Cade, email
marketing@padihamglass.co.uk.
August 2014 | www.mytrade.tv | 103

NEW APPOINTMENTS

PHIL PARRY JOINS


SYNSEAL TO LEAD
THE R&D TEAM
Phil Parry has joined Synseal in a newly-created
role of Head of Research & Development to lead
the companys successful R&D team and deliver
the new product strategy plan.
Phil is well qualified for this position, as he has previously held
positions at nearby systems suppliers LB Plastics and Eurocell
where he was responsible for the design and implementation of
several high profile product development programmes.
This challenging new job assignment is one to relish, as Phil
explains: Synseal has such a diverse high quality product range
from windows and doors right through to roofing and orangery
products, so any designer worth his salt would envy this chance
to build even better solutions to enhance this strong portfolio.
Synseal has an exciting roadmap with new product introductions
and range extensions planned and Im looking forward to
working with the experienced R&D team to fine tune strategic
direction and drive innovation.
In former times Derbyshire-based Phil has enjoyed the rough
and tumble of competing in contact sports such as club rugby
and charity boxing, but these days family life with his wife Liz
and two young sons Max and Oliver keeps him more than busy.
Steve Brown, Synseals Head of Customer Care & Product
Strategy, comments: Many of the senior management team
at Synseal have previously had direct experience of working
alongside Phil and know the proven skills he will bring to energise
and focus our R&D programmes. We are delighted to welcome
such a high calibre individual to join us at the Huthwaite office in
Nottinghamshire and strengthen our R&D team.
For further information contact Mark Schlotel on 01623 446207
or 07764 229694; email mark.schlotel@synseal.com.

Distinction Doors

appoints CEO
Distinction Doors has just announced that it has
appointed Andrew Fowlds as its Chief Executive
Officer.
Speaking of the appointment, Drew Wright, Distinctions
founder said, I am delighted to welcome Andrew to Distinction
Doors. He brings with him a wealth of experience that will be
invaluable.
Andrew will be joining Distinction Doors from the Li & Fung
Group, the worlds largest sourcing company. He spent 11 years
at the company and during his time there led three different
companies within the Group to a position of significant growth.
A Chartered Director and MBA graduate, Andrew has also spent
15 years working in China and four years managing a company
in Germany and he brings with him considerable logistics and
distribution experience.
Andrews role will be to lead Distinctions growth strategy and
day-to-day executive management and he will be supported in
his role by Drew Wright, who will be taking on the newly created
role of Chairman.
In just ten years, Distinction Doors has grown from a standing
start to a company that turns over around 40 million a year.
Drew comments, The external market which we operate in
continues to change, presenting us with new challenges daily,
but our growth in the past ten years has proved that we have
what it takes. He concludes, Distinction has a bright and
exciting future and we are looking forward to welcoming Andrew
and continuing on the journey.
Andrew joined Distinction Doors on 4 August.
Tel: 0845 2000 816 - www.distinctiondoors.co.uk

104 | August 2014 | www.mytrade.tv

GLASS & GLAZING

EVENTS

RegaLead
returns to
Glasstec

FITS A
HIT FOR
HUNDREDS
ON YOUTUBE
They just cant get enough of the FIT Show
weeks after the 2014 event ended, literally
hundreds are logging on and watching their
favourite clips via YouTube and the FIT Show
own TV portal http://www.fitshow.co.uk/fitshow-tv.
Biggest hits among exhibitors included Batimet, Eurosash, Big
Wipes, Georgian Bar Co and Chase Taylor, while many clicked
onto reminders of the superb Gala Dinner with cabaret by comic
ventriloquist Nina Conti.

RegaLead is putting
its final preparations
in place for Glasstec
2014. Regular
exhibitors at the
Dusseldorf based
exhibition, this year
the company can be
found in Hall 9, on
Stand B24 marking
a return to the 81m2
space previously
employed in order
to demonstrate its
huge portfolio of
products for flat glass
decoration.
Guy Hubble, Joint Managing
Director of RegaLead
explains their plans for the
event: Glasstec is always
an important date in our
calendar. This year our stand
will once again have a Best
of British feel to it, with the
focus on our core range of
decorative components for
the glass market, including

latest additions to the film,


bevel and fusion tile ranges.
Visitors will also have the
opportunity to preview a
brand new range of products
aimed at glass processors,
from our new division, Glass
Processing Products by
RegaLead. Without revealing
too much, lets just say we
think they will be impressed
with the range of high quality
added value protective
coatings, developments in
our paint system, machinery,
highly specified EVA films and
other products on show for
this market.
As always with RegaLead,
were looking forward to a
great opportunity to network,
and will again be hosting
an after show party on the
evening of Wednesday
22nd October with British
inspired food and drink and
the chance to win prizes. We
hope youll come to see the
fantastic products we have to
offer, and stay for the party.
www.regalead.co.uk

Hosted by lively presenters Kirsty and Nicky, more than a


dozen clips together give over an hour of review of the show,
the exhibitors and the 5,000-plus visitors who made it such a
success.
In just the first few weeks after the show at The Telford
International Centre nearly 600 people had watched clips, with
the number of likes, comments and shares growing all the time.
FIT Events Managing Director Paul Godwin said: There was
such a buzz about the whole show and the response to the TV
clips shows they have caught it perfectly.
The three-day show itself was a resounding success and over
80% of the exhibition stand space was rebooked for the next
FIT Show in 2016 within a week of the 2014 event closing. April
2016 seems a long way off, said Paul, but it will soon be upon
us. Space is limited so talk to us now if you would like to take
part information is on the web site at www.fitshow.co.uk.

GLASS & GLAZING

August 2014 | www.mytrade.tv | 105

EVENTS

THERMOBAR AND FLEX IT AT

GLASSTEC DUSSELDORF
UK warm edge spacer bar
and accessories manufacturer,
Thermoseal Group invites
all visitors to the Glasstec
Dusseldorf exhibition to visit
their ThermoBAR and FLEX it
with them on stand C19 in hall
17 at Messe Dusseldorf 2024 October 2014. Thermobar
Warm Edge Spacer is the
Group's high performance
warm edge spacer tube
system. All Thermobar warm
edge spacers and accessories
are manufactured in the UK by
Thermoseal Group.
A ThermoBAR social area is being run
on the Group's stand at the show for

Glasstec is a great platform to show visitors samples of our


products and the advantages we can offer over other warm edge
suppliers in the market. Our whole sales and marketing team will
be there throughout the show.
customers and prospects to join them
for a drink and a chat. In addition, they
are hosting a party at a nominated
ThermoBAR situated in the main area for
evening entertainment- the Altstadt. Party
details will be supplied to the Group's
customers and contacts soon.
'FLEX it' is relating to the Group's newest
flexible warm edge spacer manufactured
using pre-desiccated flexible elastomeric
foam with a unique gas barrier tape
and pre-applied structural adhesive

side tape -Thermoflex. The Group will


feature a shuttle table and show how
theThermoflex Warm Edge Spacer is
equal to and superior to other foam
spacer systems.
Thermoseal Group's marketing manager,
Samantha Hill comments: Thermoseal
Group has a 'Work hard, Play hard'
philosophy and any of our customers and
contacts who know us well can vouch for
us on that one.
With this in mind we want our presence
at Glasstec to be both informative and
fun. We really want to show the results
of our hard work and discuss our future
plans for a continued increase in our
product range and rates of production to
meet further demand in the UK, Europe
and beyond. However, we want people to
come along to our evening event without
the pressure of business.
It'll be about relaxation, a few drinks,
some food, live entertainment and our
good company.
Glasstec is a great platform to show
visitors samples of our products and the
advantages we can offer over other warm
edge suppliers in the market. Our whole
sales and marketing team will be there
throughout the show.
Come along and see us. For further
information, please email marketing@
thermosealgroup.com.
To find out about Thermoseal Group
Limited and its comprehensive range
of insulated glass components and
machinery for glazing manufacture, visit
stand C19 in Hall 17 during the Glasstec
show. Alternatively, call + 44 (0)121 331
3950 or visit www.thermosealgroup.
com for further information.

106 | August 2014 | www.mytrade.tv

GLASS & GLAZING

EVENTS

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