The impairment of customer loans

Submission 29

Sidney Margaret and Terrence Roger

MyttonWatson

TO: PARLIAMENTARIANS CONSIDERING A ROYAL COMMISSION

INTO BANKING FRAUD
Dear Members of Parliament,

We are writing to you to share our horror story of our experience with
Commonwealth Bank and Suncorp Bank. This also encompasses the total
ignorance of the Australian Government. to the plight of thousands of Australians
caught up in the Australian Banking scandal.
Our story begins in 1983 and will outline the Terms of Reference at the end of
this document to which we wish the Parliament to address their enquiries . We
feel that CORPORATe CEOs have been given SUFFIICIENT air to justify their
actions long enough. All we, the Members of the Australian Public feel is that we
have been mocked long enough by the various CEOs of the banks at the expense
of the Australian taxpayer long enough. From watching the scant television
programs on the Interviews by the panel of the CEOSs of the banks, we have
heard their lies and justification of their actions with no ability of response to
counter their claims.

1983-2006 We were a very content family mother and father and family

of four children living in our nearly fully paid out family home of 30 years. We
built the home in 1984 and built it with our own hands. I (Sidney) was carrying
our first born child (
). It was a small, wooden kit home which we
ordered from a Bisley Kit Homes catalogue for $17,000. We had bought the block
that the home was built on to with savings which we had saved years for. It was a
gift from God Himself and we were overjoyed at finding our new home to raise a
new family in. We built it ourselves, with two carpenters to assist and managed
to erect the frames ourselves. This loan was with the NAB , National Australia
Bank , It had assured us that the loan would begin at Lock up stage and not until
we had notified the bank that we were satisfied with the supply of materials.
Well, this was the beginning of our experience of what the banks conglomerate
would do to our family in 30years from the original build. We notified the NAB
that we were NOT satisfied with the supply of the Materials and in actual fact the
builders BIZLEY HOMEs had not supplied HALF OF the timbers as per instructed.
Despite our telling NAB we were not happy, the NAB had paid out the BIZLEY
Homes to the full amount of the loan, $17,000.00,. The end result was we had
only of the materials and had only a built home. This was our first

The impairment of customer loans

Submission 29

experience of the fraud that we were to find would be multiplied 10,000 times
over in 2015. Bisley Homes had declared bankruptcy in 1984, with no apology
from the NAB for their malfiance in practice. This incident was in the pastT AND
WE ARE NOT REFERRING TO IT IN THIS MATTER ,other than you have an
example of NABs track history.

We educated ourselves sufficiently to not trust banks and made sure that we did
not borrow money again until a meeting with a broker at a business meeting in
2005 , The Business group,BNI, swept open the doors to a parliance with him in
a special offer that he offered to us, because we fitted the criteriaof the banks
and we qualified for a loan to invest in property to prepare ourselves for
retirement. Up until we met this broker of the bank, Commonwealth, we had
nearly paid off our simple home. A home that still never had a kitchen installed in
to it, because of the fraud of the NAB bank back in 1983-4 and the subsequent
bankruptcy of Bisley Homes 1983.. We actually did own it outright around 1989.

We have been diligent farmers and saved every penny we earned and kept the
savings and paid cash for everything for years. We chose to pay cash and not to
borrow any money again, due to the treatment of the first bank, NAB. We thought
that this was the way every person conducted their affairs, in Australia. We paid
every bill from our savings as we set ourselves up as a business and ran this for
many years from woodturning sales and selling our products at the local
markets, this was all run with the proper tax being done every year and we grew
our business until we had established a Printing business in the hills of Perth. IN
1991, Sidney had to suddenly look after her aged father . We had no assistance,
as Sidney was unaware there was any available. This caused extreme stress for
the family of young children. Her father died in 2005. It was after his death that
we then had to settle the house and bought the house off the fanily . AS there was
no inheritance we paid for the property by getting a loan from Macquarrie bank.
Thus began the nightmare of our taking on a self proclaimed inheritance for the
family. We knew that there was something not quite right with this loan
within a year but, all of this was never investigated nor did we consider that this
loan might be a problem loan which we would see eventuate in another two
investment properties in the next two years. All that we knew was, there were
things wrong with the loan from MacQuarrie Bank and it was out of our reach to
fathom what the problem was. That loan was taken out in 2006 to purchase my
fathers home . We sold it in 2009 and I do believe that was the beginning of our
nightmare of he doctored low doc loans which we had no knowledge of. We
were ex farmers who trusted people. We took people at their word and this is
the world that we come from. We took out the loan which was in 2006 and had
to clear ourselves of the assumed mistake that we had made. WE did not know
that there was a sinister game that we had somehow got ourselves entangled
with. The GFC was in full swing and I knew that by 2008 we could be in serious
trouble. I kept a close handle on money and made sure that we made every
payment, as by this time, we had three loans which I had specifically told the
broker for the Commonwealth bank had to be kept clear of any connection with
our HOME. He assured me that our home would not be affected. This was a
blatant lie.

The impairment of customer loans

Submission 29

We had tenants in each home while we lived in the house next door to one of the
properties. Sidney managed the accounts and found that there was a problem in
the handling of the payments on the first house mortage payments very early in
the repayments. This is now traced back to the original paperwork which the
Broker did not handle in a professional manner. The broker never sent the loan
application form which he had said he would do. This was not ever received until
2012, six YEARS AFTER WE WERE TOLD IT WOULD BE IN THE MAIL.!

After spending the first year managing the first property next door to us and
coming to the conclusion that the house could not realise a normal rental we
decided to turn the house next door into a short term holiday home. This realised
the ability to be able to make the mortgage payments, with better ease and we
found that we could operate the business with greater ability to make payments..
Sidney, managed the running of the holiday stay with ease and actually enjoyed
the challenge, so it seemed to solve the problem as to why we had excessive
repayment levels which were never accounted for and nobody was forthcoming
to explain to us. By the end of 2007, we had made the purchase of a third house
which we were able to handle with tenants arriving . We had reasonable tenants
and again this property was able to be managed in which the rental paid for the
mortgage. WE kept each property positive geared to avoid any reperussions
ahead.
The GFC and the world was moving so fast and out of control. WE were not
trained for the legal world that we were now facing. Roger and Sidney had
trained as Counsellors with Roger achieving a Bachelors in Counselling with
Sidney achieving a Bachelors and Masters in Counselling and a Workplace
Training and Assessment,certificate IV in 2004. In 2005 they had a established
a counseling practice working at home .Sidney and ROger were not fools and
educated to a level to watch for lies and inaccuracy .The world they now faced
was a quick training ground on how to take on the Massive Bull at the gate of
their home and fight for their home and try to keep the ground for the
inheritance which was their home and their childrens home. This home was the
childrens inherent right. They had worked on the properties, doing painting,,
land scaping, learning trades to bring the properties to a standard suited to
rentals. They have learnt skills which they now use in their own businesses since
they have lost their only home in 2013.

The children were clearly of the understanding that whatever they worked on
with the family property and now the rentals, would be counted as toward their
own future. This is normal for families of the land. There was never any adverse
dialogue but an understanding that it was our intention that the descendents in
the family would inherit the property, so the children happily spent their time
doing the necessary improvements to make the property that we had purchased
for investments. as pleasant homes for tenants to reside in. We only wanted the
best for families.

The impairment of customer loans

Submission 29

Sidney handled the mortgage repayments, She made sure to her utmost
deliberation, that each mortgage payment was made precisely ON TIME. Which
is why she was persistent in asking why the repayments were excessively high
on the recent purchase of the house next door. Despite enquiries to the broker
and his shrugging of his shoulders, in disinterest, she continued in making the
repayments ON TIME for EACH mortgage. Please be reminded that she was very
alert to the importance of this. Our budget only allowed for us to consider asking
for a loan maximum to purchase a property up to $300,000. WE put down the
deposit of $70,000 . WE never defaulted, despite the accusations
fromCommonwealth Bank and now Suncorp.

To our utmost shock, when we did receive the Loan application forms ( LAF), SIX
years LATER, The LAf revealed extraordinary LOAN amounts to the amount of
$100,000 for a holiday! In the same LAF was revealed we were given anoyjer
loan amount of $54,000 for a boat! None of these things were purchased and
neither of them were asked for. This suddenly explained to us why the
repayments were in excess of the agreed amount that we had signed for.

This was the first time that we saw these documents, (2011) in fact, the
documents sent by the Commonwealth bank came after much harassing to FOS
six years after we purchased the investment property . The documents were
more than the three pages which we had first only seen when the broker first
came with the papers to our house . He arrived with three papers, not the 27
pages which arrived in the mail from the Commonwealth Bank, as requested by
FOS. AT the initial meeting I queried the broker as to why we were being
offered a Credit card application NOT a home loan to purchase the house next
door, HE JUST REPLIED, THAT IS HOW THE BANK DOES IT, DONT WORRY ABOUT
IT. MY GOD, THIS WAS THE FIRST WARNING THAT THERE WAS SOMETHING
ILLEGAL GOING ON. WE MISSED THE CUE.
It was not discovered until 6 years later, when we had our loan application forms
sent to us after demanding them from FOS. That we discovered the horror of our
captivity. We were trapped into a clever warp of lies and manipulation. We had
no friends either side of the trap. FAMILY was doubting our truth in the matter.
IN 2011, now with Sidney becoming extremely ill and needing specialist
treatment with a still undiagnosed illness, we could only put down to stress and
not professionally diagnosed for another 5 years, we continued with the now
mounting paperwork of letters saying that we were in default. This was a shock,
because she was adamant that she kept all the payments to date. We had to
demand FOS to act in our best interests, despite their reluctance to help in any
way. Commonwealth Bank had refused, for 4 years, to send the LAF to us depite
numerous requests. They had clearly breached the Credit and Consumer credit
Acts by never sending us any evidence of our loans, despite the numerous
requests.
It was upon opening the Loan application form now, referred to as the LAF, that
we discovered the most horrific game that we had been rued into. That of bank
fraud. We noted signatures which were not ours, We could not obtain original
copies of our contracts, they has been destroyed by the digitalization of the

The impairment of customer loans

Submission 29

documents by the bank.s, Commonwealth and Suncorp. We contacted Ms Denise

Brierley of the BFCSA and at that point we began to find out the depth of the
fraud we only suspected, but knew by the scent OF THE ROTTING FLESH of the
decomposing family home.
We had purchased two properties between 2007 and 2008 which was when we
were unware of the GFC raging across the USA. I believe that Australia was
gagged by the government of the day, so we the Australian Public were
desensitized as to any serious imminent global financial crisis, GFC. The first I
began to realise that something serious was happening was when the phone
stopped ringing for businesss and buyers for second hand goods we had
reclaimed and had for sale to help toward the payments of the mortgages
disappeared. We were in total oblivion about the depth of the GFC until 2009,
and that was when I KNEW IT WAS GOING TO BE VERY DIFICULT TO GET OUT
of the snare of the trap. Sidney became ill with stress and severe illness, trying to
fathom what was going on. The confusions just unfolded every aspect of our
futile attempts to find a way out of the excessive repayments which we
calculated to be OVER $1,500 /month. $1,500 MORE than we had agreed upon
between My husband and myself AND THE BROKER. WE NEVER received the
quote from the bank, which we were promised by the broker. WE were flung
into the purchase of the house next door to us, with narry a phone call from the
bank to assess if we were able to pay the mortgage. Had we received a phonecall
to tell us the repayments were going to be well over what we had calculated, WE
WOULD HAVE STOPPED THE CONTRACT. We were totally oblivious to the
DEECPTION WE WERE NOW UNDER. We received NO information which we
were told we would receive.
We decided to sell one of the properties, so I rang he broker, who unbeknown to
us was the enemy in the camp, In 2011, Sidney rang the broker for the bank, to
say we wished to sell the property. His reply shocked me the bank wont allow
the sale. I wondered why not?

If he was a supposed Independent broker as he had introduced himself as when

we first met why did he seem to expound personal knowledge of the banks
knowledge of our affairs? IF HE WASNT WORKING FOR THE
COMMONWEALTH BANK who was he working for??. I WAS IMMEDIATELY
ARROUSED AND MY SUSPICIONs BEGAN . TO gain ground as to the deception we
were under. I began to suspect foul play when he rang me back within a day and
said that the Commonwealth Bank, would be able to join the other property,
purchased in 2007 with Suncorp bank, so we could have all the properties
amalgamated .
I was stunned. The broker told me that he had spoken to the bank on such terms.
I had told him at the beginning of the relationship as broker to us that the
properties were to be kept separated to avoid any such entanglements. I became
worried about the trust of this broker. So I said no..

The impairment of customer loans

Submission 29

How did the bank assume it could control another loan mortagage unless they
had control OF SUNCORP BANK as well? THE BROKER HAD NOT INFORMED
ME THAT COMMONWEALTH BANK HAD CONTROL OVER SUNCORP BANK.

Amid our mass of confusion as to why we were receiving letters of default from
now the Commonwealth bank and Suncorp Metcorp BAnk. I KNEW that we were
NOT in default, there was something going on of which we had no control. WE
stopped making payments to the Suncorp bank and Commonwealth bank in
about 2011 when I knew that there was an illigal manipulation in the working of
the banks taking place. I have been an avid watcher of the world economy for
many years, and became aware of the real fact that money is created from thin
air. It is created by the banks own computor systems and I have been personally
involved with the details of a QUEENSLAND famer who had fought in the courts
and won successfully with the Judge dismissing his case over a $7,000,000 7M
property stating that there never was any money, it was created in thin air by
ANZ bank. The people are fast awakening to the greatest scandal of he 20th and
21st century.
AS the fight intensified with our sons making application to the Commonwealth
bank to purchase the family home, the lawyers for Commonwealth bank had a
seemingly vested interest in this application and said, that they would not
consider this!! This was an exact similar scenario of a family in Beverley,
Western Australia ,who were trying to save their farming property from the
foreclosure by the Banks, the lawyers refused to let their son purchase their
farm. We assisted this couple to fight this in the courts, which they successfully
did. They have been physically exhausted and could not face another court
appearance which is why they have not submitted their documents to the
enquiry. The lies and brutal intimidation of the banks, the lawyers have shown
that hundreds of people in our situation have had mental breakdowns yet, still
work on their properties, .

WE are in the fight to save the future for our young people who are hoodwinked
from the truth.

This heinous crime of manipulation of monies paid out of our hard work to the
banks IE: Commonwealth and Suncorp, has resulted in my husband of 40 years
having a massive cerebral hemorrhage resulting in 6 hours brain surgery and
permanent disability. This happened 3 weeks of being removed from our HOME
OF 30 YEARS. I AM NOW HIS CARER AND AM SERIOSLY IMPINGED in MY
ABILITIY TO HELP HIM as I have a disability requiring intervention
This is NOT what we ever envisaged for our retirement. I remember the broker
swinging the term of ARIP to us in the speeches he regularly shared to the
members of the Business Network International group at every Wednesday
morning meeting, I only recently discovered what it means, The Asset Rich,
Income Poor. US. WE were set up by the banks. We were their sought after
honey to keep their money traps well fed.

The impairment of customer loans

Submission 29

We have chosen to hunt the banks down to the very end,* WE have lost our
business of landscaping and counsellingp** WE have lost our reputation. Our
children think of us as OLD FARTS= of no intelligence, eg; we cant mange our
business ,books etc. I have two grandchildren which Sidney , their grandmother
is not allowed to see, Some Psychiatrist has deemed me as unsuitable. Funny
that, In the profession No psychiatrist , counselor or psychologist can make any
judgements, without having the Offending party present, SO I have another fight
to see justice won. I have never met the psychiatrist that claims to know all
about me!

NO Australian government member has stood to fight for our justice. I

approached Sen. Don Randall (now deceased) when we first began this fight,
back in 2012 in the courts. We approached him with another gentleman who was
evicted in August 2012.We took his entire family of 6 children into our home for
4 months, at the same time as we were fighting our own case in the courts. HE
has lost any hope of seeking any help. Although he is registered with BFCSA he is
under serious family stress and cannot go through the harassment again. He lost
his wife 20 years ago and has been on his own bringing up the children now
mature.,. With no help, people in our situation have massive stress and find it
difficult to retain some normalcy. I have been working very closely with
hundreds of families in the same situation as ourselves, that of illegal
foreclosure. and they ALL TELL THE SAME STORY. AS A COUNSELLOR, I WORK
WITH THEM TO DIRECT THEM TO BFCSA. NO charge. NO government agency
for these families to find homes. With the black mark which we all have on our
credit details, no-one wants us. Many families live in the bush, which we have
also endured. AND OTHERS SIMPLY try to walk on in their own strength, I have
counseled numerous people considering suicide. I have conducted long distance
calls to desperate people in NSW, Queensland , Western Australia, We have
turned up to their homes to lend support in such irrational situations of massive
BULLYING and FRAUD by the cowards of the banking cartel, yes those of the
bailiffs, sherrifs etc, which have been asked by us, the homeownersto to do their
due diligence in the matter of foreclosure, to check the documents for accuracy.
We have discovered that the eviction notices which we were all evicted on are
Illegal. We have found out the they are not the stamped (embossed) court
orders but a copy of them stamped with a red rubber stamp on copies printed by
the lawyers themselves. The dates were clearly way past the official date of
foreclosure. They were dated two years earlier in our case. This is how the legal
profession have been clearing houses for quick sale all around Australia. ALL of
this is illegal.
Our home of 30 years had been sold to known drug dealers and a known dealer
of guns, of which one had been used a year previously in a murder of a drug
dealer in Perth. The house was sold for $200,000 less than the house was valued
at, and,for a year after it had been left empty and water damaged. What we were
to discover on our other property which had also been sold was the
surreptitious, possible fraud warranting a Fraud Squad intervention. I went into
Landgate to find out who bought the property . I was shocked to discover that
the lawyers working for the Suncorp bank had the house transferred directly to
their names, and sold the house themselves. IS this a ruse of the bank ? Is the

The impairment of customer loans

Submission 29

ATO aware of this trick to move property around without detection., no

Parliamentary Senator or Prime minister turns up to find out what is really
happening.

We the members of the Australian public, and innocent home owners, have had
to do our own investigations at great cost to ourselves trying to uncover the
maze of lies to help bring our massive claim to light.. I have found out that the
Lenders Mortgage Insurance , LMI,, which is lodged by the bank, had false
valuations and no identification of the assessor . I have discovered false and
fraudulent incomes which we never disclosed to the broker at ANY TIME... I
never had any assessor come to value any of our properties. Yet when I obtained
the LMI, at great reluctance from
,I found assed valuations were well
over valuations I was aware of. We have been chased by
to pay
money they claim we owe the bank! $330,000. They have since been
made bankrupt. I wrote to
to say we would not pay on fraud . Who
from the Government is ready to listen to OUR SIDE OF THE STORY??
We have lost everything. MY FAMILY HAVE LOST EVERYTHING, we have lost our
dreams of being able to retire with pride, instead we have been brought down to
eat humble pie. We had dreams of being settled in our home and resting and
being at peace with our God. But our dreams have been wounded. We had
planned our retirement well, we had thought, BUT FOR THE LIES OF THE
BANKING CARTEL, OUR LIVES HAVE BEEN DRAGGED TO UTTER CONEMPT. NOONE IN THE OUTSIDE WORLD HAS HEARD OF THIS BECAUSE OF THE
SUPRESSION ORDERS Of THIS GOVERNMENT, NO_ONE KNOWS. I STAND IN
BANK CUES AND I TELL EVERY TOM, DICK AND HARRY WHAT
COMMONWEALTH BANK AND SUNCORP HAVE DONE TO US, EVERYONE MUST
KNOW WHAT THIS GOVERNMENT HAS ALLOWED. IT IS A NATIONAL
DISGRACE.
Instead, we get orders from the Prime Minister to further gag us, the ,AUStralian
Public and suppress us like we are mushrooms. Is this healthy?
Is this Agenda 21,New World Order in operation globally? I suspect it is. I will
finish with a Bible scripture, which is what our Government should be
honouring.
Leviticus 19; 35-36. Thou shalt do no unrightous judgement in weight or in
measure..

Proverbs 20;23
The LORD detests differing weights, and dishonest scales do not please him.

THIS CAN BE INTERPRETTED AS, BANKS AND

GOVERNMENTS, You are bringing judgements by your
unbalanced weights and measures. Take heed

The impairment of customer loans

Submission 29

The reason for this letter to you is for you to do the job that you
were elected to do.
TERMS OF REFERENCE

*Bring the Banks to justice for us, the people, ie those who have
suffered great loss such as described in the afore letter,
* ARREST ALL THE BANKING CEO S AND SET THEM TO
TRIAL FOR A JUDGEMENT BY A JURY OF ORDINARY MEN
AND WOMEN.
* DEMAND FOR BANKING reform IMMEDIATELY.
*Stop the report to credit agencies, this has been set up by the
Banking cartel for their own benefit..
*Remove the FOS. Financal Ombudsman Services which we can
prove have worked for the banks and closed MOST OF THE
CASES of those who have relied on them to help us. WE have
proof of their lack of professional care and even their direct lack of
professional interest in all our requests for assistance. FOS
IGNORED OUR REQUEST TO GET THE LAF after requesting
the banks ie: Commonwealh and Suncorp,to secure them for us
and SEND them to us. This process took upwards of 6 weeks to
get any answers not counting the 5-6 years from when the
properties were first purchased
*Remove the ASIC who has proven their incapability of
responsibility for the oversight of the financial institutions and
security of bank customers..
*Remove the COSL WHO SHOWED no interest in our
conglomerate group of victims. And the remainder of those matters
which have been disclosed to your parliament for removal from the
banking world.The list is endless.
* remove the banks control of credit reporting. Remove the records
that stain our names.

The impairment of customer loans

Submission 29

*We demand compensation for the loss of homes and property,

land, farms, etc and ungainful profiteering BY the banking
cartel..
We have lost $1.3 million of assets, we demand
compensation.FOR ALL DAMAGES TO OUR HEALTH AND WELL
BEING.
WE WISH TO BE PLACED IN A POSITION AS IF WE HAD NEVER
MET THE BANK. SUNCORP AND COMMONWEALTH banks WITH
FULL COMPENSATION for loss of a home and shelter and travel
costs to doctors and lawyers. WE DEMAND THE RIGHTFUL
RETURN OF ALL LOST POSSESSIONS AND LAND TO PROVIDE US
A SUSTAINABLE WAY OF LIFE, SUCH AS WE ENJOYED PRIOR TO
MEETING THE LIARS OF THE BANKING CARTEL.
We hold you, our representatives to
Holy accountability and you will
our bidding. SO HELP ME GOD.
TERRENCE AND SIDNEY
MYTTON-WATSON