George Oatis

george.oatis@gmail.com (925) 348-0585 Boise, ID

http://webprofile.info/georgeoatis/

SENIOR INFORMATION TECHNOLOGY EXECUTIVE

Leading Innovation | Motivating People | Transforming Technologies
Executive Information Technology Leader with documented success in launching and supporting leading edge
products and services. Talented in designing, implementing and managing technology and relationships to create and
maintain market advantages. Insightful strategic planner with the ability to identify and resolve business challenges.

- CORE COMPETENCIES Leadership

Change Management
Performance Improvement

Financial Management
Cost Control
Profit & Loss Accountability

Operations
Technology
Lifecycle Management

____________________________________________________________________________________
- PROFESSIONAL EXPERIENCE RagingWire Data Centers | Sacramento, CA
2013-2015
Senior Manager Network Operations Center
A data center design and management company with 450 employees at four centers. Managed the 24x7-enterprise
service desk maintaining a 90% NPS score for all customers. Supported three campuses and four data centers.
Responsible for two direct and 21 indirect reports in California and Virginia. Provided the vision, strategic guidance,
standards definition and technical leadership to expedite delivery of world-class tier-one technical support.
o Built CA3 data center as a showcase data center in Sacramento.
o

Created job levels for NOC technician professional advancement.

Completed the showcase NOC project $400,000 below budget.

Terminated non-productive staff in Virginia, recruited and hired a new manager, grew the team back to full staff levels.

Appdynamics | San Francisco, CA

2013

Senior Manager SaaS Operations

An application performance management and IT operations analytics company. Oversaw analysis, development,
execution and documentation of SaaS security processes for multiple platforms. Installed, configured, maintained and
supported hardware / software infrastructure for SaaS implementations. Collaborated to ensure seamless project
management. Provided troubleshooting for internal staff and customers. Managed eleven people in California and India.
o 3 hours saved bringing systems online by leading the team to install Ansible for hardware and code refreshes.
o

Met with offshore team and California staff to build consensus and cohesiveness.

Introduced the concept of leasing to replace aging hardware.

StubHub | San Francisco, CA

2006-2013

Senior Manager Technical Operations

Largest online ticket reseller in the US. Managed two teams comprised of 40 employees in San Francisco and China.
Deployed innovative strategies for multiple datacenters. Administered a $10 million budget. Implemented solutions for
enterprise PCI SOX compliance and disaster recovery. Delivered policy seminars to executive management. Hired and
oversaw top talent to lead operations in China.
o 50% growth in the production environment achieved YOY for five years.
o

Built the team from six to 36 tier-one and tier-three technicians, infrastructure, development operations and
architecture professionals.

Washington Mutual Bank | Seattle, WA

2002-2006

Associate Vice President | 2003-2006

A savings bank and loan company. Provided proof-of-concept, benchmarking and pilot tests for new technologies to meet
business requirements of IT projects while supporting ongoing consultations in a traditional lab environment. Led
successful integration of new technologies across all platforms. Managed builds of 14 environments to support pilots to
install, test and evaluate applications and new products.
o $1 million saved by consolidating two of the research and development labs into a third.

George Oatis

Page 2 of 2

Washington Mutual Bank Experience Continued

Associate Vice President | 2002-2003
Developed an operations team to support home loan and insurance services web applications. Created development,
staging and production environments to support the application and release management process. Developed disaster
recovery plans for three sites. Tested and recovered the corporate controlled data center.
o Migrated 24 applications onto one Bea web logic environment comprised of two dataset servers, two applications
and two webservers.
North American Mortgage Company | Santa Rosa, CA

2000-2002

Vice President of Network Engineering

A loan origination firm. Managed network engineering and tier-three technical support of voice, desktop, LAN, VLAN and
WAN technology nationwide. Supported national network infrastructure including data, voice and video. Implemented LAN
and VLAN, supported UNIX applications, Oracle, SQL and Sybase. Tested disaster recovery for two years.
o $300,000 in savings reaped annually by consolidating network connections.
-EARLIER CAREER EXPERIENCEAirtouch Cellular | Sacramento, CA
Manager of System & Network
A cellular company serving the California central valley area. Supported call center with hardware upgrades and technical
support. Led the Y2K conversion and compliance project. Managed the system group, network group, and end user
support and help desk functions for 1,000+ users. Supervised eight network technicians and help desk specialists.
GTE Data Services Inc. | Sacramento, CA
Senior Analyst | Senior Support Engineer | Senior Service Technician | Senior Computer Operator
Data company processing all telephone data from the POPS west of the Mississippi River. Installed extensive network of
workstations. Consolidated services of four remote data centers into the ICC-West datacenter. Coordinated the HP client
server platforms for process engineering systems. Maintained hardware and software.
o Received three awards for consolidating the three data centers into Sacramento data center. Only the top 100
employees in company received awards.
_________________________________________________________________________________________________

- EDUCATION & CERTIFICATION Bachelor of Science in Computer Science, California State University Chico
Certified Solaris System Administration, Sun Microsystem