Universal Design Guide

UNIVERSAL
DESIGN GUIDE
UNIVERSAL
DESIGN GUIDE
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References
SECTION 1
Introduction
11
Definition of Universal Design

Principles of Universal Design
Objectives
Scope
Infants and Children Expectant Mothers The Elderly
Wheelchair Users Ambulant Disabled People
Persons with Visual Impairment
Persons with Hearing Impairment
Chart Outlining the Profile of People of Different Abilities
Use of the Guide
Framework
SECTION 2
Access to Buildings
23
Car Parks
Accessible Parking Lots Kerb Ramps Accessible Lobbies
Signage Safety
Entrances
Alighting and Boarding Bays Accessible Lift Lobbies
Accessible Entrance Doors Letterboxes Signage Safety
SECTION 3
Horizontal Circulation
Corridors
Physical Design Orientation Safety
Table of Contents
43
SECTION 4
Vertical Circulation
51
Staircases
Dimensions Treads and Risers Handrails
Accessible Refuge Areas Signage Safety
Ramps
Width Gradient and Maximum Run Landings
Handrail Provisions Handrail Extensions Safety
SECTION 5
Mechanical Circulation
77
Lifts
Location Lift Provisions Landing Call Buttons
Indicators Lift Car Provisions
Escalators
Escalator Provisions Safety
SECTION 6
Sanitary Facilities
91
Planning and Design

The Ambulant Disabled
Doors
Wheelchair Users
Urinals
Wash Basins
Accessories
Table of Contents
SECTION 7
Indoor Public Facilities
113
Family Rooms
Diaper-changing Stations Nursing Rooms Signage
Supermarkets
Aisles and Shelves Counters Visibility Safety
Shops and Kiosks
Shops Kiosks
Information Counters
Location Services Counter Tops
Seating Facilities
SECTION 8
Outdoor Public Facilities

Accessible Footpaths
Gratings
Parks and Communal Areas
Pavilions
Outdoor Seating
Table of Contents
133
SECTION 9
Amenities
149
Recreational Facilities
General Provisions Clubhouses Gymnasiums
Swimming Pools Sports Courts and Stadia
Cinemas and Theatres
Children Play Areas
Play Equipment Caregiver Supervision Signage
Food Courts and Cafs
Tables and Seats Circulation Counters Facilities
Visibility Safety
SECTION 10
Residential Units
167
Dwelling Spaces
The Main Entrance The Living Room The Bedroom
The Kitchen The Bathroom The Laundry Room
Furniture and Layout
Fittings, Materials and Finishes
Switches and Sockets Lighting Doors Windows
Finishes Vertical Grab Bars Appliances
Appendix: List of Useful Contacts
204
Table of Contents
SECTION
Introduction
Objectives
Scope
Use of the Guide
page 12

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Introduction
page 14
Objectives
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Scope
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Introduction
page 16
The Elderly
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page 17
Persons with Visual Impairment
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Introduction
page 18
Chart Outlining the Profile of People of Different Abilities

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page 19
Chart Outlining the Profile of People of Different Abilities (contd)

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Introduction
page 20
Use of the Guide

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page 21
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Introduction
SECTION
Access to
Buildings
Car Parks
Entrances
page 24
Car Parks
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Accessible Parking Lots

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?jiêkbZX[beYWj[Zd[njjeehd[Whj^[YWhfWhabeXXo$
circulation space to access lobby
4800 min
?jiêkbZ^Wl[WXbk[XWYa]hekdZ
\eh[Wio_Z[dj_\_YWj_ed\hecW
Z_ijWdY[$
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?jiêkbZdejX[beYWj[ZWYheiij^[Zh_l[mWo\hecj^[YWhfWhabeXXo$
Plan view of an accessible parking lot
3600 min
page 25
Example of an accessible parking lot

located next to or near a car park lobby
Examples of accessible parking lots in blue background for easy identification
Access to Buildings
page 26
Kerb Ramps
v M^[h[j^[l[hj_YWbh_i[_idejceh[j^Wd'-+cc"Wa[hXhWcfe\Wjb[Wij/&&cc
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300
600
300
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$*$'$(WdZ9bWki[)$*$)$(
Plan view of a kerb ramp
900 min
page 27
Example of a kerb ramp
Access to Buildings
page 28
Accessible Lobbies
v J^[h[iêkbZX[WdWYY[ii_Xb[beXXoWj[l[hoYWhfWha\beeh$
v J^[WYY[iifWj^mWo\hecj^[YWhfWhajej^[WYY[ii_Xb[beXXoiêkbZX[b[l[b$?\
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Example of an accessible lobby
page 29
v 7dWkjecWj[Z]bWiiZeeh\eh[WioWYY[iiWdZjefhel_Z[Wl_ikWbb_daX[jm[[dj^[
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9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[/$-$'
Example of a top-up machine

within the reach of wheelchair
users
Example of an automated glass

door for easy access
Access to Buildings
page 30
Signage
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v I_]dW][iêkbZX[Yb[Whbol_i_Xb[\hecWbbfWhjie\j^[YWhfWhajeWii_ij
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Examples of directional signs leading to accessible parking lots
page 31
v ?\j^[beYWj_edie\WYY[ii_Xb[fWha_d]bejiWh[Z_ijWdjehdejWffWh[dj\hecj^[
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Example of an electronic sign showing the numbers and floors of available

accessible parking lots
Access to Buildings
page 32
Safety
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Example of designated pedestrian walkways and crossings

leading to the accessible lobby
page 33
v 7Z[gkWj[b_]^j_d]_i_cfehjWdj_dWYY[ii_Xb[beXX_[i"_dWYY[ii_Xb[fWha_d]beji
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Example of designated pedestrian

walkways at a car park
Example of an accessible lobby

with bollards
Access to Buildings
page 34
Entrances
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j^[i[WYj_l_j_[i"WZ[gkWj[ifWY[iêkbZX[fhel_Z[ZXWi[Zedki[hlebkc[
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Alighting and Boarding Bays

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h[Yecc[dZ[Z\eh[WY^Xk_bZ_d]ehZ[l[befc[dj$J^[XWoiêkbZX[fhel_Z[ZWj
j^[b[l[be\WffheWY^WdZehWZ`WY[djjeWYY[ii_Xb[[djhWdY[i$
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page 35
Example of an accessible and sheltered

alighting and boarding bay
Provision of seating and

safety rail
buffer zone
seating
900
min
2500 min
lobby
3600 min
alighting and boarding bay
16 000 min
safety rail
driveway
Plan view of an alighting and boarding bay
Access to Buildings
page 36
Accessible Lift Lobbies

v JeX[l_ikWbbofhec_d[dj\hecWZ_ijWdY["j^[mWbbie\WYY[ii_Xb[b_\jbeXX_[i
iêkbZX[e\j[njkhWbcWj[h_WbWdZ_dWYedjhWij_d]Yebekhm_j^j^[XWYa]hekdZ$
v I[Wj_d]_ih[Yecc[dZ[ZWjWYY[ii_Xb[b_\jbeXX_[i\ehj^[[bZ[hbo"j^[WcXkbWdj
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b_\j$
Accessible Entrance Doors

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v 9^Wd][i_db[l[bWjWYY[ii_Xb[[djhWdY[iiêkbZX[Wle_Z[Z$
page 37
Example of an accessible lift lobby
Access to Buildings
page 38
Letterboxes
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dej^_]^[hj^Wd'(&&ccWdZj^[bem[ijheme\b[jj[hXen[iiêkbZX[dejbem[h
j^Wd,&&ccWXel[\_d_i^[Z\beehb[l[b$
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v JeWii_ijj^[l_ikWbbo_cfW_h[Z"jWYj_b[eh8hW_bb[cWha_d]iiêkbZX[fhel_Z[Zed
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cc_ih[Yecc[dZ[Z_\b[jj[hXen[iWh[beYWj[ZWjW/&[dZYehd[hm_j^_dj^[b_\j
beXXoWh[W$
Example of letterboxes located at a

90 end corner within the lift lobby
page 39
F.F.L.
600 max
1200 max
Front elevation showing the height of letterboxes within reach of wheelchair users
Access to Buildings
page 40
Signage
v JWYj_b[]hekdZikh\WY[_dZ_YWjehi\hecWYY[ii_Xb[[djhWdY[ijecWèhZ[ij_dWj_ed
fe_dji_dWXk_bZ_d]iêkbZX[ki[ZifWh_d]boWdZ_dWfbWdd[ZcWdd[h"$Jee
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9eZ[ed7YY[ii_X_b_jo(&&-"f$'-'"9bWki[<$)$'($'
v 9b[Whi_]dW][iêkbZX[fhel_Z[ZjeZ_h[Yjki[hijeWYY[ii_Xb[hekj[i$
v 7Xk_bZ_d]Z_h[Yjehom_j^8hW_bb[Z_h[Yj_ediWdZcWfiiêm_d]j^[Xk_bZ_d]bWoekj
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Safety
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v J^[h[iêkbZX[]eeZZhW_dW][jefh[l[djfedZ_d]$
page 41
Example of tactile ground

surface indicators at the
entrance of a building
Example of tactile ground

surface indicators from
accessible entrances to
major destination points in a
building
Access to Buildings
SECTION
Horizontal
Circulation
Corridors
page 44
Corridors
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WdZj^[Z_\\[h[djfWY[e\ki[hcel[c[dj$J^[i[\WYjehiZ[j[hc_d[j^[
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eX`[Yji$
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eh_[djWj_edj^hek]êkjj^[Xk_bZ_d]$
Physical Design
v 7YY[ii_Xb[Yehh_ZehiiêkbZ^Wl[Wc_d_ckcm_Zjê\'.&&ccjeWbbemXej^
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page 45
1800
Example of an
accessible corridor
Plan view of different

configurations of
accessible corridors
2100
recessed objects
page 46
Example of an accessible corridor
Orientation
v H[\[h[dY[fe_djiWh[h[Yecc[dZ[ZjeW_Zki[hi_deh_[djWj_ed$7jh_kci"[nj[hdWb
l_[miWdZ\eYWb[b[c[djiikY^WiiYkbfjkh[iWdZehWhY^_j[YjkhWb\[Wjkh[iWh[
[\\[Yj_l[Z[l_Y[i$
v :[WZ[dZifWY[iiêkbZX[Wle_Z[ZWi\WhWifeii_Xb[$?\j^[oYWddejX[Wle_Z[Z"
WZ[gkWj[ifWY[iêkbZX[Wbbem[Z\ehWm^[[bY^W_hki[hjecWa[Wjkhd$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[7$'$($)
page 47
Atrium
External views
Focal elements
Plan view of examples of reference points for orientation
Orientation with aid of an atrium
Water feature serving as

an orientation device
page 48
Safety
v >WdZhW_bim_j^kfjkhdiiêkbZX[fhel_Z[ZjeW_Zj^[l_ikWbbo_cfW_h[Zje_Z[dj_\o
j^[beYWj_ede\ef[d_d]iWdZZeehiWbed]Yehh_Zehi$
v >WdZhW_biWdZ%ehjhW_b_d]XWhiiêkbZX[fhel_Z[Zm^[h[feii_Xb["edWjb[Wijed[
i_Z[e\WYehh_Zeh"\ehj^[l_ikWbbo_cfW_h[ZjejhW_bWbed]m_jêkj_cf[Z_c[dj$
I_]dW][m_j^Yehh[ifedZ_d]8hW_bb[cWha_d]iWbed]^WdZhW_biehjhW_b_d]XWhi
iêkbZX[fhel_Z[Zje_dZ_YWj[j^[beYWj_ede\\WY_b_j_[i$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$-$($(
v 7doY^Wd][i_db[l[bi"_dYbkZ_d]ij[fiehhWcfi"iêkbZX[beYWj[ZWjb[Wij'&&&
ccWmWo\hecZeehmWoi$
EbZ7][ZH[i_Z[dY[<ekdZWj_ed"=k_Z[b_d[\ehj^[:[i_]de\>ec[\ehj^[7][Z"@WfWd"(&&+"f$'&&
v 7Z[gkWj[b_]^j_d]_i_cfehjWdj$7ikZZ[dY^Wd][_db_]^j_dj[di_joWbed]
Y_hYkbWj_edfWj^mWoi_i^WpWhZekiWdZiêkbZX[Wle_Z[Z$
Example of handrails with

upturns along a corridor
page 49
Example of a corridor with changes of level

located 1000 mm away from doorways
SECTION
Vertical
Circulation
Staircases
Ramps
page 52
Staircases
J^[ijW_hYWi[i_ied[e\j^[ceij_cfehjWdjc[Wdie\cel[c[djX[jm[[d
Z_\\[h[djb[l[bi$IjW_hYWi[iiêkbZX[Z[i_]d[Zm_j^]h[Wji[di_j_l_joWdZ
Wjj[dj_ediêkbZX[fW_ZedWffhefh_Wj[Z_c[di_edi"cWj[h_WbiWdZj^[
Z[jW_b_d]e\jh[WZiWdZh_i[hi\ehWYec\ehjWXb[WdZiW\[jhWdi_j_edX[jm[[d
b[l[bi_dXej^Z_h[Yj_edi$?dWZZ_j_ed"WYY[ii_Xb[h[\k][Wh[WiWh[l_jWb\eh
eYYkfWdjije[lWYkWj[_dWdo[c[h][dYo$J^[Z[i_]de\[iYWf[ijW_hYWi[i
iêkbZfhel_Z[WbbeYYkfWdjim_j^WiW\[WdZ[\\_Y_[dj[n_j$
Dimensions
v J^[c_d_ckcm_Zjê\ijW_hi_i'(&&ccWdZiêkbZX[WZ`kij[ZWYYehZ_d]je
j^[[nf[Yj[Z\beme\jhW\\_Y$
v 7\b_]^je\ijW_hiiêkbZ^Wl[Wc_d_ckce\j^h[[h_i[hi$<ehiW\[joh[Wiedi"j^[
fhel_i_ede\ed[ehjmeij[fiiêkbZX[Wle_Z[Z$
v 7d_dj[hc[Z_Wj[bWdZ_d]iêkbZX[fhel_Z[ZW\j[hWcWn_ckce\',h_i[hi$
v <beehbWdZ_d]iiêkbZ^Wl[Wb[l[bfbWj\ehce\j^[iWc[m_Zj^Wij^[ijW_hi$
v IjW_hYWi[ie\m_Zjîm_Z[hj^Wd(*&&cciêkbZX[Z_l_Z[Z_djei[]c[djiki_d]
^WdZhW_bi$
page 53
Example of a staircase of width wider than 2400 mm divided

into segments using handrails
page 54
Treads and Risers

v H_i[hiiêkbZdej[nY[[Z'+&cc_d^[_]^jWdZjh[WZiiêkbZ^Wl[Wc_d_ckc
Z_c[di_ede\)&&cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$/$($'W
v H_i[hiWdZjh[WZiiêkbZX[e\Yedi_ij[djZ_c[di_edij^hek]êkjj^[\b_]^je\
ijW_hi$
v Jh[WZiWdZijW_hYWi[mWbbiiêkbZX[e\YedjhWij_d]YebekhijeWb[hjj^[l_ikWbbo
_cfW_h[Zjej^[fh[i[dY[e\ij[fi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$/$($(
v J^[jh[WZiiYh[[ZiêkbZX[b[l[bWdZekjmWhZibef_d]jh[WZiiêkbZX[Wle_Z[Z$
v Jh[WZiiêkbZ^Wl[Wded#ib_f\_d_i^"m_jîf[Y_Wbded#ib_fdei_d]e\f[hcWd[dj
YedjhWij_d]Yebekhm_j^j^[jh[WZ$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$/$)$(
v Dei_d]iiêkbZX[Wd_dj[]hWbfWhje\j^[ij[fi$?\dei_d]ijh_fiWh[ki[Z"j^[o
iêkbZX[i[Ykh[bo\Wij[d[Zjej^[ij[fi$
v FhejhkZ_d]dei_d]iiêkbZX[Wle_Z[ZWij^[ocWoX[^WpWhZeki$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$/$)$'
v HWa[#XWYah_i[hiiêkbZX[fhel_Z[Z$Ef[dh_i[hiWdZjhWdifWh[djjh[WZiiêkbZ
X[Wle_Z[Z\ehijW_hYWi[ij^Wj\ehcfWhje\j^[cW_dWYY[ii_Xb[hekj[$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$/$($'X
page 55
600
800900
580700
150
max
300 300
min
25 max
rake back risers

warning treatment
Example of treads with a depth

of 300 mm and risers with a
height of 150 mm
600
300
300
600
visual contrast at edge of

every step (shaded area)
rake back risers
page 56
Example of a typical staircase
page 57
Special non-slip nosing of

permanent contrasting colour
with the tread
replace
A carpet for good

slip resistance
page 58
Handrails
v >WdZhW_biiêkbZX[fhel_Z[ZedXejî_Z[ie\j^[ijW_hi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$/$+$'X
v J^[^[_]^je\W^WdZhW_biêkbZX[X[jm[[d.&&ccWdZ/&&cc"c[Wikh[Z
\hecj^[f_jY^b_d[l[hj_YWbbojej^[jefe\^WdZhW_b$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$/$+$'Y
800900
580700
3545
Side elevation of a typical handrail

extension for a staircase
page 59
v J^[h[iêkbZX[WZZ_j_edWb^WdZhW_bi\ehY^_bZh[d$J^[^[_]^je\W^WdZhW_b\ehW
Y^_bZiêkbZX[X[jm[[d+.&ccWdZ-&&cc\hecj^[f_jY^b_d[l[hj_YWbboje
j^[jefe\j^[^WdZhW_b$
v 7^WdZhW_biêkbZX[Yedj_dkekij^hek]êkj_ji[dj_h[b[d]j^WdZ[nj[dZWjb[Wij
ed[jh[WZZ[fjêh)&&ccX[oedZj^[jefWdZXejjecij[fi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$/$+$'Z
Example of a typical handrail with an

additional handrail for children
Examples of handrails extended to one

tread depth or 300 mm beyond the top
and bottom steps
page 60
Accessible Refuge Areas

v 7Z[i_]dWj[ZWYY[ii_Xb[h[\k][Wh[WiêkbZX[fhel_Z[Z\eh[c[h][dYoi_jkWj_edi
WdZbeYWj[ZWjj^[\ebbem_d]Wh[Wi0
1200
7Z`WY[djjej^[\_h[cWdib_\j
900
refuge area
emergency
communication
device
fire
lift
Plan view of a designated accessible

refuge area at a protected accessible
lobby adjacent to the firemans lift
lift
lobby
7Z`WY[djjeijW_hYWi[i
900
1200
Plan view showing a designated

accessible refuge area at a protected
accessible lobby adjacent to staircases
refuge area
page 61
Icea[#\h[[[dYbei[ZijW_hYWi[i
1200
900
emergency communication device

refuge area
Plan view of a designated accessible refuge area in smoke-free enclosed staircases
L[dj_bWj[ZijW_hmWobWdZ_d]i
900
1200
emergency communication device

refuge area
Plan view of a designated accessible refuge area at a ventilated stairway landing
page 62
v Je^[bfj^[l_ikWbbo_cfW_h[ZbeYWj[j^[WYY[ii_Xb[h[\k][Wh[W"jWYj_b[mWhd_d]
_dZ_YWjehiiêkbZX[fhel_Z[ZWjj^[[djhWdY[e\j^[WYY[ii_Xb[h[\k][Wh[W$
v 7YY[ii_Xb[h[\k][Wh[Wi^Wl[jeX[b_jWZ[gkWj[bol_WWd[c[h][dYofem[hikffbo$
v 7Yecckd_YWj_edZ[l_Y[ikY^WiWj[b[fêd[ehWd_dj[hYeciêkbZX[fhel_Z[Z
Wj[WY^WbbeYWj[ZWYY[ii_Xb[h[\k][Wh[Wje\WY_b_jWj[Yecckd_YWj_edm_j^j^[
Xk_bZ_d]cWdW][c[djehh[iYk[h$
Example of an accessible refuge area at a ventilated

stairway landing
page 63
Signage
v :_h[Yj_edWbi_]dW][iêkbZX[fhel_Z[ZWdZfbWY[ZWbed]WYY[ii_Xb[hekj[ije
Z_h[Yjki[hijeWYY[ii_Xb[h[\k][Wh[Wi$
Example of an accessible refuge area that

is lit adequately during an emergency
Example of a communication
device provided at an
accessible refuge area
page 64
Safety
v FhejhkZ_d]ij[fiWdZ^WdZhW_b[nj[di_ediWh[dejh[Yecc[dZ[ZWj_dj[hi[Yj_edi
X[jm[[dijW_hWYY[ii[iWdZYehh_Zehi$
v J^[c_d_ckcYb[Wh^[WZheec\ehWbbl[hj_YWbY_hYkbWj_edhekj[i_i(&&&cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$-$+$'$'
v 7Z[j[YjWXb[]kWhZhW_behWdoej^[hf[hcWd[djXWhh_[hiêkbZX[fhel_Z[Zm^[h[
j^[^[WZheec_ibem[hj^Wd(&&&cc$IkY^[b[c[djiiêkbZX[WjWcWn_ckc
^[_]^je\+.&cciej^Wjj^[oYWdX[Z[j[Yj[ZXoj^[l_ikWbbo_cfW_h[Z$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$-$+$($'
tactile warning indicator
Plan view of a staircase with tactile floor indicators
page 65
v JWYj_b[eh8hW_bb[cWha_d]iiêkbZX[fhel_Z[Zedj^[êh_pedjWb[nj[dZ[Z
^WdZhW_bie\ijW_hYWi[ijeWbbemf[efb[m_j^l_ikWb_cfW_hc[djjeZ[j[hc_d[j^[
ijeh[odkcX[h$
Kd_l[hiWb:[i_]d=k_Z[Xeea\ehH[i_Z[dj_Wb:[l[befc[dj_d>ed]Aed](&&+"f$+-
v JWYj_b[mWhd_d]_dZ_YWjehiiêkbZX[fhel_Z[ZWjj^[ijWhjWdZ[dZe\[l[ho\b_]^j
e\ijW_hi$
Example of steps that are not protruded at intersections between the stair access
and the corridor
EbZ7][ZH[i_Z[dY[<ekdZWj_ed"=k_Z[b_d[\ehj^[:[i_]de\>ec[\ehj^[7][Z"@WfWd"(&&+"f$,'
580
max
page 66
Side elevation showing a safety rail underneath a staircase
Example of a safety rail

underneath a staircase
page 67
Example of horizontal extended

handrails of staircases with tactile
or Braille markings
page 68
Ramps
Jefhel_Z[kd_l[hiWbWYY[iijeWbbki[hi"hWcfiiêkbZX[Z[i_]d[ZWi
Wd_dj[]hWbfWhje\j^[Y_hYkbWj_ede\WXk_bZ_d]je\WY_b_jWj[j^[iceej^
\beme\^kcWdjhW\\_Y$HWcfZ[i_]diêkbZh[YedY_b[ifWY[b_c_jWj_edi
WdZWYY[ii_X_b_joh[gk_h[c[dji$HWcfiiêkbZiWj_i\oj^[d[[Zie\j^[
ki[hiXo^Wl_d]j^[Wffhefh_Wj[]hWZ_[dj"h[]kbWhbWdZ_d]i"Yec\ehjWXb[
jhWl[bb_d]Z_ijWdY["Wim[bbWiiW\[jofh[YWkj_edijefhel_Z[iW\["[WioWdZ
Yec\ehjWXb[WYY[iijeWbb$
Width
v HWcfiiêkbZ^Wl[Wc_d_ckcm_Zj^'(&&cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$)$'
Gradient and Maximum Run

v J^[]hWZ_[dje\WhWcfiêkbZdejX[ij[[f[hj^Wd'0'(WdZiêkbZX[Yedi_ij[dj
X[jm[[dbWdZ_d]i$M^[h[l[hfeii_Xb["]hWZ_[dji][djb[hj^Wdj^[h[Yecc[dZ[Z
]hWZ_[dji\ehb[d]jîe\Wi_d]b[hkdiêmdX[bemiêkbZX[WZefj[Z$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$(
H[Yecc[dZ[Zb[d]jê\Wi_d]b[hkd
=hWZ_[dje\hWcf
?dj[hlWbicWn_ckcb[d]jê\
êh_pedjWbhkd_dc[jh[i
'0'('0'*
'0'+
'0(&
''
'+
Dej][djb[h
j^Wd'0(+
'.
page 69
v M^[h[j^[Y^Wd][_db[l[bh[ikbji_d^Wl_d]ckbj_fb[hWcfiWdZbWdZ_d]i
YecX_dWj_ed"ej^[hiebkj_ediiêkbZX[Yedi_Z[h[Z$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$'$("Dej[(
Landings
v M^[h[j^[hWcf[nY[[Zij^[cWn_ckcb[d]j^Wiif[Y_\_[Z[Whb_[h"bWdZ_d]i
iêkbZX[fhel_Z[Z$
v B[l[bbWdZ_d]iiêkbZX[fhel_Z[ZWjj^[jefWdZXejjece\[WY^hkdWim[bbWi
m^[h[WhkdY^Wd][iZ_h[Yj_ed$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$+$'
v Je\WY_b_jWj[[WiocWde[klh_d]WdZh[ij_d]"We\bWdZ_d](&&&ccXo(&&&cc
_ih[Yecc[dZ[Z\ehijhW_]^jWdZ/&#jkhdhWcfi$7bWdZ_d]e\(+&&ccXo(+&&
cc_ih[Yecc[dZ[Z\ehW'.&#
jkhdhWcf$
v BWdZ_d]iiêkbZdej[dYheWYêd
WdoY_hYkbWj_edhekj[i$
Example of landings that

do not encroach on other
circulation routes
page 70
500
1200
2000
1500
2000
2000
1200
2500
1200
1200
1500
2500
Plan view of different layouts of ramps with recommended landings
page 71
Handrail Provisions
v >WdZhW_biWh[h[Yecc[dZ[Z\ehhWcfhkdim_j^Wh_i[ceh[j^Wd'-+cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$,$'
v >WdZhW_biiêkbZX[fbWY[ZWj.&&ccje/&&ccWXel[j^[\_d_i^[Z\beehb[l[b$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$,$'Y
Handrail Extensions
v >WdZhW_biiêkbZX[Yedj_dkekij^hek]êkjj^[[dj_h[b[d]jê\j^[hWcfWdZX[
[nj[dZ[ZWjb[Wij)&&ccWjj^[[dZe\Wêh_pedjWbhkd$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$,$(W
v >WdZhW_bi[nj[di_ediiêkbZdejfhe`[Yj_djeWdej^[hfWjê\jhWl[b$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$,$(X
0
30 n
mi
Example of handrail extension

for a ramp
page 72
Example of handrail extension at the end of a run
page 73
Safety
v EkjZeehhWcfiWdZj^[_hWffheWY^[iiêkbZX[i^[bj[h[Zm^[h[feii_Xb[WdZ
iêkbZ^Wl[]eeZZhW_dW][jefh[l[djfedZ_d]$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$.$'
v HWcfWdZbWdZ_d]ikh\WY[iiêkbZX[cWZ[e\ded#ib_fcWj[h_WbiWdZiêkbZdej
eXijhkYjj^[ki[e\cel_d]W_Zi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$*$'
v JWYj_b[mWhd_d]_dZ_YWjehi_dYedjhWij_d]YebekhiiêkbZX[fhel_Z[ZWj)&&cc
WmWo\hecj^[[Z][e\hWcfi$CWha_d]ije_dZ_YWj[j^[Z_h[Yj_ede\^kcWdjhW\\_Y
\bemWh[Wbieh[Yecc[dZ[Z$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$($(
page 74
v HWcfiWdZbWdZ_d]ij^WjWh[dejWZ`WY[djjeWmWbbiêkbZ^Wl[Wd[Z][
fhej[Yj_ed_dj^[\ehce\ed[e\j^[\ebbem_d]$
7a[hXe\Wjb[Wij-+cc^_]^1
7hW_i[ZXWhh_[hm_j^_jibem[h[Z][dejceh[j^Wd-+ccX[jm[[dj^[
fhej[Yj_l[XWhh_[hWdZj^[hWcfikh\WY[1eh
7^WdZhW_bm_j^j^[Xejjec[Z][dejceh[j^Wd-+cc\hecj^[hWcfikh\WY[$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$)$-$'
Example of
a sheltered
outdoor ramp
page 75
Kerb with a minimum

height of 75 mm
Raised barrier with its

lower edge not more
than 75 mm
900
to align with handrail
4
F.F.L.
75
75
F.F.L.
800
900
to align with handrail
50
40
75
F.F.L.
800
900
50
40
Rail with bottom edge

not more than 75 mm
Sections of different edge protections for safety
SECTION
Mechanical
Circulation
Lifts
Escalators
page 78
Lifts
B_\jiWh[j^[ceijYecced\ehce\l[hj_YWbjhWdifehjWj_edWdZWh[Wd
_dj[]hWbfWhje\j^[WYY[ii_Xb[hekj[$7iikY^"Wjj[dj_ediêkbZX[fW_Z
jej^[Z[i_]de\b_\ji_dehZ[hjeWYYecceZWj[j^[d[[Zie\f[efb[m_j^
Z_\\[h[djWX_b_j_[i$
Location
v M^[h[b_\jiWdZ[iYWbWjehiWh[fhel_Z[Z"j^[oiêkbZX[beYWj[Zd[Wh[WYêj^[h
je[dYekhW][j^[jhWdifehjWj_ede\XWXofhWci"ijhebb[hiWdZm^[[bY^W_hiki_d]
b_\ji_dij[WZe\[iYWbWjehi$
Lift Provisions
v 7YY[ii_Xb[b_\jiiêkbZX[fhel_Z[ZWjj^[]hekdZb[l[bd[Whj^[[djhWdY[e\W
Xk_bZ_d]$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[+$($'
v 7YY[ii_Xb[b_\jiiêkbZi[hl[Wbbb[l[bi_dj[dZ[Z\ehWYY[ii$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[+$($(
v 7YY[ii_Xb[b_\jiiêkbZ^Wl[Wc_d_ckcYb[WhZeehm_Zjê\/&&cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[+$($+$'
page 79
900 min
1200 max
Side opening door of a lift
F.F.L.
900 min
Braille and
tactile marking
floor indicators
Centre opening doors of a lift
1500
signage
F.F.L.
Front elevation of lifts with user-friendly provisions
page 80
Landing Call Buttons

v J^[WffheWY^jej^[bWdZ_d]YWbbXkjjedWjWb_\jbeXXoiêkbZ^Wl[Wd
kdeXijhkYj[ZifWY[e\Wjb[Wij/&&ccXo'(&&cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[+$($,$'W
v J^[bWdZ_d]YWbbXkjjediêkbZX[fbWY[ZWjW^[_]^je\/&&ccje'(&&ccje
WYYecceZWj[m^[[bY^W_hki[hi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[+$($,$'X
v 8hW_bb[cWha_d]iiêkbZX[fbWY[ZWjWc_d_ckcZ_ijWdY[e\*cc\hecjWYj_b[
cWha_d]i$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[+$'$)$'$Y
Indicators
v J^[h[iêkbZX[jWYj_b[]hekdZikh\WY[_dZ_YWjehiedj^[\beehb[WZ_d]je
WYY[ii_Xb[b_\ji$
v J^[h[iêkbZX[8hW_bb[WdZjWYj_b[\beeh_dZ_YWjehiedXej^Zeeh`WcXie\j^[b_\j
[djhWdY[ijeWbb\beehiWdZWjW^[_]^je\'+&&ccWXel[j^[\_d_i^[Z\beehb[l[b$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki['&$+$)$*
v 7bbWYY[ii_Xb[b_\jZeehiiêkbZ^Wl[l_i_edfWd[bie\dejicWbb[hj^Wd&$&+c(
WdZfbWY[ZWj[o[b[l[b$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$.$''$'
page 81
Example of an
accessible lift lobby
Example of landing
call buttons with
Braille and tactile
marking indicators
Example of tactile
ground surface
indicators at a lift
lobby
page 82
Lift Car Provisions

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Example of a lift car

with a mirror
page 83
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9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[+$'$)$+
800900
900 min
1200 max
page 84
F.F.L.
Interior side elevation of a lift car
Examples of lift car control

buttons with Braille and tactile
marking indicators
page 85
120
0m
120
900
0m
min
800900
1200 max
900 min
900 min
1200 max
in
0
140
min
in
Typical dimensions of lift car
page 86
Escalators
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Escalator Provisions
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page 87
metal finish
balustrade panelling
balustrade skirting
handrail
comb plate
3 flat steps
extended corridor/
railing landing
2500 landing
clear width
of corridor
guardrail
step riser
step thread
Side elevation of a typical escalator
Examples of escalators showing

yellow markings on steps with
three flat steps at the beginning
and end of the escalator runs
page 88
Safety
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Example of additional railings

extended from the escalator handrail
Example of headroom
warning provided under
the escalator
page 89
Example of an escalator with safety provisions
SECTION
Sanitary
Facilities
Planning and Design
Ambulant Disabled
Wheelchair Users
Doors
Urinals
Wash Basins
Accessories
page 92
Planning and Design

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'(&&ccm_Z[$
v JeZZb[hi[Wji"m^[h[feii_Xb["iêkbZX[fhel_Z[Zm_j^_d[l[hoYecfWhjc[dj$
page 93
corridor
water
closet
corridor
water
closet
toilet
entrance
toilet
entrance
wash basin
wash basin
Plan view of different layouts of toilet entrances
Example of a toddler
seat provided within a
compartment
Example of toilet entrances

with signage and tactile
ground surface indicators
Sanitary Facilities
page 94
The Ambulant Disabled

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920 min
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$)$'X
Plan view of an
ambulant disabled toilet
compartment
page 95
Example of a ramp provided for change in level from the area leading to the
toilet and within the toilet area
Example of an
ambulant disabled
toilet compartment
with L-shaped wall
mounted grab bars
Sanitary Facilities
page 96
Doors
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page 97
Example of a wheelchair-friendly washroom with a sliding door
Example of a
wheelchair-friendly
washroom with an
outward swinging door
Example of a vertical
pull-bar on the
outside (nearer the
latch side) of the door
Sanitary Facilities
page 98
Wheelchair Users
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page 99
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380400 460480
350450
toilet roll dispenser
460480
1750 min
4050
1000 min
750 min
75 min
300
min
480
max
flip-up grab bar

alternative position of emergency
call bell at 400600 above floor
horizontal bar
alternative position for door
Plan view of an accessible toilet
Sanitary Facilities
page 100
350450
call bell at
400600
above floor
140
min
grab bar at
280300
above w.c.
seat
w.c. seat
at 450480
above floor
toilet paper
holder
flip-up grab bar
wash basin
Section of an accessible toilet
basin rim at 800840

above floor
handle at 9001100
above floor
vertical grab bar at

850 to top of rail at
1300 above floor
page 101
Example of an accessible toilet
Sanitary Facilities
page 102
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page 103
F.F.L.
750850
450480
1200 max
460480
back support
Front elevation of an adult-sized water

closet of an accessible toilet
Example of a sensoroperated flush control
350
F.F.L.
Front elevation of a child-sized

water closet of an accessible toilet
Example of a child-sized water closet in

an accessible toilet
Sanitary Facilities
page 104
Urinals
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page 105
120
min
400 min
1200 max
1500 min
750 min
400
max
1000 max
vertical
grab bar
F.F.L.
Side elevation of a urinal
Plan view of urinals
Example of a urinal with wallmounted grab bars for adults
Example of a urinal for children
Sanitary Facilities
page 106
Wash Basins
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WXel[j^[\beeh$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[i*$,$'XWdZ*$,$'Y
v MWi^XWi_diiêkbZ^Wl[Wad[[ifWY[e\Wjb[Wij-+&ccm_Z[Xo(&&ccZ[[f
Xo,.&cc^_]^"m_j^WdWZZ_j_edWbje[ifWY[e\Wjb[Wij-+&ccm_Z[Xo()&
ccZ[[fXo()&cc^_]^$?jiêkbZWbie^Wl[Wc_d_ckcYb[Wh\beehifWY[e\
-+&ccm_Z[Xo'(&&ccZ[[f"e\m^_Y^WcWn_ckce\*.&cc_dZ[fj^cWo
X[kdZ[hj^[XWi_d$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[i*$,$'ZWdZ*$,$'[
v =hWXXWhiWj.&&ccWXel[j^[\_d_i^[Z\beehb[l[biêkbZX[fhel_Z[ZedXej^
i_Z[ie\j^[mWi^XWi_d$
page 107
230
min
680 min
800840
Side elevation of a wash basin with

knee and toe clearance space
toe clearance
230
200 min
toe clearance
min
knee clearance
Example of a wash basin with

grab bars
Sanitary Facilities
page 108
v >ejmWj[hf_f[iWdZZhW_df_f[ibeYWj[Zm_j^_dj^[ad[[ehje[ifWY[iiêkbZX[
fhef[hbo_dikbWj[Z\ehfhej[Yj_ed$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$,$(
v <WkY[jiWdZej^[hYedjhebiiêkbZX[i[diehef[hWj[Z$?\j^[oWh[^WdZef[hWj[Z"
j^[oiêkbZX[[Wi_boef[hWXb[m_jêd[^WdZ$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$,$)
v J^[\hedjWfhede\WlWd_joYekdj[hiêkbZ^Wl[Wc_d_ckcYb[WhWdY[e\-+&cc
m_Z[Xo-(&cc^_]^$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$,$*
v ?j_ih[Yecc[dZ[Zjefhel_Z[Wjb[Wijed[Y^_bZ#\h_[dZbomWi^XWi_de\dejceh[
j^Wd++&cc^_]^$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[=$)$'$*$'
page 109
Example of a wash basin for children
550
F.F.L.
Front and side elevation of a wash basin for children
Sanitary Facilities
page 110
Accessories
Je_b[jWYY[iieh_[iWh[[ii[dj_WbYecfed[dji\ehj^[\kdYj_ed_d]e\je_b[ji$
J^[h[\eh[j^[oiêkbZX[_dijWbb[ZWjWffhefh_Wj[fei_j_edije[dikh[
kd_l[hiWbkiW][$
v Jem[bWdZieWfZ_if[di[hi"^WdZZho[hi"mWij[X_diWdZiWd_jWhoX_diiêkbZ
X[_dYedjhWij_d]YebekhiWdZjed[i$J^[oiêkbZX[fei_j_ed[ZikY^j^Wjj^[
ef[hWXb[fWhjiWdZYedjhebiWh['&&&ccje'(&&ccWXel[j^[\beeh$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$*$'X
v 7YY[iieh_[iiêkbZX[fbWY[Z_dYbei[fhen_c_jojej^[WYY[ii_Xb[mWi^XWi_die
j^WjWm^[[bY^W_hki[hZe[idej^Wl[jem^[[bj^[m^[[bY^W_hm_j^m[j^WdZi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$*$'Dej['
v 7bbWYY[iieh_[i_dijWbb[ZiêkbZdej^_dZ[hj^[cW_dY_hYkbWj_edfWj^m_j^_dj^[je_b[j$
v 7bbYecfWhjc[djiiêkbZX[[gk_ff[Zm_j^WYeWjêeacekdj[ZedWi_Z[mWbb
dejceh[j^Wd')&&ccWXel[j^[\beehWdZfhe`[Yj_d]dejceh[j^Wd*&cc
\hecj^[mWbb$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$'&$']
v 7jb[Wijed[YecfWhjc[djiêkbZX[\_jj[Zm_j^WY^_bZfhej[Yj_edi[Wj$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[=$)$($(
v >Wb\#^[_]^jc_hhehiiêkbZX[fei_j_ed[ZWjdejceh[j^Wd'&&&cc\hecj^[
Xejjec[Z][e\j^[c_hhehjej^[\beeh$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$*$'W
page 111
v 7dWZZ_j_edWbXeZo#b[d]j^c_hhehiêkbZX[fhel_Z[Z$
v <ehm^[[bY^W_hki[hi"Wc_hhehm_j^Wd_dYb_d[ZWd]b[WdZfei_j_ed[ZWXel[j^[
mWi^XWi_diêkbZX[fhel_Z[Z$
half body
napkin
length mirror dispenser
1200 max
wash basin
waste bin
1000 max
body length
mirror hand
dryer
F.F.L.
Front elevation of a toilet with accessories

Example of an
inclined mirror
above the wash
basin
Example of a body-length
mirror in the toilet
Sanitary Facilities
SECTION
Indoor Public
Facilities
Family Rooms
Supermarkets
Shops and Kiosks
Information Counter
Seating Facilities
page 114
Family Rooms
M_j^j^[_dYh[Wi_d]dkcX[he\dkhi_d]cej^[hi"if[Y_Wb\WY_b_j_[ij^Wj
YWj[hjej^[_hd[[Zi^Wl[X[Yec[[ii[dj_Wb_dceijfkXb_YXk_bZ_d]i$IkY^
\WY_b_j_[iiêkbZX[Yedl[d_[djbobeYWj[ZWdZfhel_Z[fh_lWYoWdZYec\ehj
\ehj^[ki[hi$
Diaper-changing Stations
755
755
v 7bbZ_Wf[h#Y^Wd]_d]ijWj_ediWdZYekdj[hiiêkbZX[fei_j_ed[Z-++ccWXel[
j^[\_d_i^[Z\beehb[l[b$
Examples of diaper-changing stations
page 115
Example of a collapsible diaperchanging station in a family room
Example of a diaper-changing
counter in a family room
page 116
Nursing Rooms
v 7i[fWhWj[dkhi_d]Wh[Wm_j^fWhj_j_ediiêkbZX[cWZ[WlW_bWXb[jecej^[hije
fhej[Yjj^[_hfh_lWYo$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[=$)$)$($'
v I[Wji"fh[\[hWXboe\j^[WhcY^W_h#jof["iêkbZX[fhel_Z[Z\ehj^[Yec\ehje\
dkhi_d]cej^[hi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[=$)$)$($)
v J^[dkhi_d]Wh[WiêkbZX[WZ[gkWj[bo\_jj[Zekjm_j^WmWi^#^WdZXWi_dWdZW
êjmWj[hZ_if[di[h
Signage
v I_]dW][iêkbZX[fhel_Z[Zje_dZ_YWj[ef[d_d]êkhie\j^[dkhi_d]heec$
page 117
Example of a nursing room with a

partition for privacy
Example of a nursing room
with a sliding door
Example of a family room

with opening hours
page 118
Supermarkets
Ikf[hcWha[jij[dZjeX[YhemZ[ZWdZ[l[dYbkjj[h[Z"[if[Y_WbboZkh_d]
f[Waiêff_d]êkhi$7iikY^"j^[dWhhemW_ib[icWoX[XWhh_[hijeiec[
ki[hi$J^[Z[i_]de\ikf[hcWha[jiiêkbZYWj[hjej^[Yedl[d_[dY[e\Wbb
ki[hi"j^hek]^m[bb#Z[i_]d[Zhekj[iWdZi_]dW][Wim[bbWijêk]^j\kb
WhhWd][c[djWdZbWoekj$
Aisles and Shelves

v 7dWYY[ii_Xb[W_ib[e\Wjb[Wij'.&&ccm_Z[iêkbZX[fhel_Z[ZjeWbbem\ehW
m^[[bY^W_hWdZWiêff_d]YWhjjefWii_dZ_\\[h[djZ_h[Yj_edi$
v 9^[YaekjbWd[iiêkbZ^Wl[Wc_d_ckcYb[WhZ_c[di_ede\/&&cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$-$'$'X
v J^[h[iêkbZdejX[WdoZ[WZ#[dZW_ib[i$?\j^_iYWddejX[Wle_Z[Z"jkhd_d]fe_dji
Wjj^[[dZe\bWd[ickijX[m_Z[[dek]^\ehWm^[[bY^W_hjejkhdWhekdZ$
v IWc[fheZkYj_j[ciiêkbZX[Z_ifbWo[ZedZ_\\[h[djh[WY^WXb[i^[bl_d]b[l[bi$
7bj[hdWj_l[bo"WYWbbXkjjediêkbZX[fhel_Z[Z_dfhec_d[djWh[Wiiej^Wj
Wii_ijWdY[YWd[Wi_boX[h[gk[ij[Z$
250 min
1300 max
page 119
F.F.L.
Front elevation of a supermarket shelf
Adequate width
provided for aisles
page 120
Counters
v I[hl_Y[WdZfWo_d]Yekdj[hiiêkbZdejX[^_]^[hj^Wd.&&cc$
Visibility
v 7bb]eeZiZ_ifbWo[ZiêkbZX[l_i_Xb[jeWbbki[hi$
v I_]dW][jefheZkYjiiêkbZX[Yb[WhWdZe\YedjhWij_d]Yebekhm_j^j^[
XWYa]hekdZ$
v 7Z[gkWj[b_]^j_d]iêkbZX[fhel_Z[Z$
Safety
v <beehie\m[ji[Yj_ediiêkbZ^Wl[ded#ib_fikh\WY[iWdZX[m[bb#ZhW_d[Z$
page 121
Example of a paying counter
page 122
Shops and Kiosks

7fb[WiWdjiêff_d][nf[h_[dY[YWdX[[Wi_bohk_d[ZXo_dYedi_Z[hWj[
Z[i_]dWdZfbWdd_d]bWoekj$Iêfij^WjjhojeZ_ifbWoWicWdo_j[ciWi
feii_Xb[e\j[d_cf[Z[j^[cel[c[dje\iec[iêff[hi$=h[Wj[hWjj[dj_ed
iêkbZX[fW_Zjej^[Y_hYkbWj_ed_dWdZWhekdZiêfiWdZa_eiai$
Shops
v 7YY[iiYehh_ZehijeiêfiiêkbZX[kdeXijhkYj[Z$
v J^[h[iêkbZX[deY^Wd][_db[l[bi\hecj^[WYY[iiYehh_Zehijej^[iêfi$?d
YWi[im^[h[WY^Wd][_db[l[b_i_d[l_jWXb["WhWcfe\ik_jWXb[]hWZ_[djiêkbZX[
fhel_Z[Z$
Kiosks
v L[dZ_d]cWY^_d[iiêkbZX[beYWj[ZWbed]WYY[ii_Xb[hekj[i$
v J^[Yb[Whm_Zjê\Yehh_ZehiWhekdZj^[a_eiaiiêkbZdejX[_cf[Z[Z$H[\[hje
I[Yj_ed)ed>eh_pedjWb9_hYkbWj_ed9ehh_ZehWdZI[Yj_ed-ed?dZeehFkXb_Y
<WY_b_j_[iIkf[hcWha[ji\ehZ[jW_biedj^[Z_c[di_edie\i^[bl[iWdZYekdj[hiWi
m[bbWij^[\_[bZe\l_[mWdZi_]dW][$
page 123
shop/
kiosk
shop/
kiosk
Good
Acceptable
Section of a shop entrance
Example of a shop with no

change in level
Example of a shop with automated

doors
page 124
Information Counters
?d\ehcWj_edYekdj[hifhel_Z[[ii[dj_Wb_d\ehcWj_edWdZYkijec[hi[hl_Y[$
?j_ij^[h[\eh[_cfehjWdjje[dikh[j^Wjj^[oWh[l_i_Xb[WdZWYY[ii_Xb[jeWbb
ki[hi$
Location
v ?d\ehcWj_edYekdj[hiiêkbZX[fbWY[ZWjWfhec_d[djbeYWj_edm^[h[_j_i^_]^bo
l_i_Xb[kfed[djho$Ej^[hm_i["i_]dW][iêkbZX[fhel_Z[Zje]k_Z[ki[hijej^[
Yekdj[h$
v Gk[k[ped[iiêkbZdej[dYheWY^_djej^[Y_hYkbWj_edfWj^"_dYbkZ_d]j^[Yb[Wh
m_Zjê\_jiWZ`WY[djYehh_Zeh$
v I_]dW][iêkbZX[Yb[Wh"[WiojekdZ[hijWdZWdZe\YedjhWij_d]Yebekhm_j^j^[
XWYa]hekdZ$
Services
v IjehW][_dj^[\ehce\beYa[hi\ehfhWciWdZej^[h^[WloX[bed]_d]i_i
h[Yecc[dZ[Z\ehiêff_d]Y[djh[iWdZYbkXêki[i$I[hl_Y[iikY^WibeWde\
m^[[bY^W_hiiêkbZWbieX[cWZ[WlW_bWXb[$
page 125
Example of an information counter with queue zones
An example of
clear signage
page 126
Counter Tops
v 9ekdj[hjefim_j^jmelWho_d]^[_]^jiWh[h[Yecc[dZ[Z$J^[bem[hYekdj[h
cWn_ckc^[_]^je\.&&ccWXel[j^[\beehiêkbZX[fhel_Z[Zm_j^WZ[gkWj[
ad[[ifWY[\ehm^[[bY^W_hki[hi$
800 max
1000
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$''$)$'
F.F.L.
Front elevation of an information counter
page 127
7
Example of an information counter
page 128
Seating Facilities
7fWhj\hec[Wi[e\WYY[ii_X_b_jo"j^[Yec\ehje\ki[hicel_d]Wbed]
Y_hYkbWj_edfWjîêkbZWbieX[jWa[d_djeZ[i_]dYedi_Z[hWj_ed$
v I[Wj_d]iêkbZX[fhel_Z[ZWjbeXX_[iWdZWjh_kci"WdZWbed]Yehh_ZehiWdZ%eh
Z[i_]dWj[ZWh[Wi$;WY^_dj[hlWbX[jm[[dikYY[ii_l[Ybkij[hie\i[WjiiêkbZdej
[nY[[Z)&c$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$-$*$,$'
v J^[dkcX[he\i[WjijeX[fhel_Z[ZiêkbZX[XWi[Zedj^[ki[WdZjhW\\_Y\bem$
v :[i_]dWj[Zi_jj_d]Wh[WiiêkbZX[[Wi_boWYY[ii_Xb[WdZl_ikWbbob_da[Zjej^[
cW_dWYY[ii_Xb[fWj^mWoi$
v <ehiW\[joh[Wiedi"i[WjiiêkbZX[fbWY[ZWmWo\hechW_b_d]iel[hbeea_d]Wle_Z$
v I[Wjim_j^Whch[ijieh]hWXXWhiWh[h[Yecc[dZ[ZjeWii_ijj^[[bZ[hbo][jkfWdZ
ekje\j^[i[Wji$J^[^[_]^je\j^[i[WjiêkbZX[X[jm[[d**&ccje*-&cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$-$*$,$(
v I[Wj_d]Wbed]Yehh_ZehiiêkbZdej_dj[h\[h[m_j^Y_hYkbWj_edfWjî$
page 129
Plan view of seating at a designated area visible from the main circulation space
Plan view of recessed seating with wheelchair parking space at intervals
Plan view of seating along a typical corridor without interference to the circulation path
page 130
Seating placed within a wide corridor
Seating at an atrium
Seating placed around a pillar
page 131
Examples of seats placed away from railings overlooking a void
Examples of seats with armrests or grab bars
SECTION
Outdoor Public
Facilities
Gratings
Park and Communal Areas
Pavilions
Outdoor Seating
page 134
?dj^[Z[i_]de\WYY[ii_Xb[\eejfWjî"_j_i_cfehjWdjjeYedi_Z[hj^[
fôi_YWbZ_c[di_ediWdZj^[iW\[joe\ki[hi$
v 7YY[ii_Xb[hekj[iiêkbZX[fhel_Z[ZX[jm[[dWZ[l[befc[djWdZj^[d[Wh[ij
fkXb_Y\WY_b_j_[i$
v 7bbcW_d\eejfWjîYedd[Yj_d]je\WY_b_j_[im_j^_dWZ[l[befc[djiêkbZX[
WYY[ii_Xb[jeWbbki[hi$
v <beehikh\WY[ie\j^[cW_dWYY[ii_Xb[\eejfWjîiêkbZX[ijWXb["\_hc"ib_f#
h[i_ijWdjWdZZkhWXb[$
Plan view of a
development with
sheltered accessible
routes leading to a
bus stop
page 135
v ?\j^[m_Zjê\j^[cW_dWYY[ii_Xb[\eejfWj^_i'(&&cc"WcWde[klh_d]ifWY[
e\Wjb[Wij'.&&ccXo'.&&cciêkbZX[fhel_Z[Z[l[ho)&cje\WY_b_jWj[j^[
jkhd_d]e\m^[[bY^W_hi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[7$'$($)
1200 min
1800 min
1200 min
600
in
0m
120
1800 min
Plan view of examples of a main accessible footpath

with manoeuvring space
page 136
v <ehj^[fb[Wikh[e\j^[l_ikWbbo_cfW_h[Z"Z_\\[h[djjof[ie\\bem[him_j^
YedjhWij_d]YebekhiWdZjed[iiêkbZX[fhel_Z[ZWbed]cW_dWYY[ii_Xb[
\eejfWjî$
v Jh[[im_j^bemXhWdY^[iiêkbZdejX[fbWdj[ZWbed]cW_dWYY[ii_Xb[\eejfWjîje
c_d_c_p[^WpWhZijej^[l_ikWbbo_cfW_h[Z$
v 7Z[gkWj[b_]^j_d]iêkbZX[fhel_Z[ZWbed]WYY[ii_Xb[hekj[iWjWbbj_c[i$
Example of a main accessible footpath with different types of flowers

in contrasting colours and tones
page 137
Gratings
M^[h[]hWj_d]iWh[fhel_Z[Z"YWh[iêkbZX[jWa[dje[dikh[j^[iW\[joe\
Wbbki[hiWjWbbj_c[i$
v =hWj_d]iiêkbZX[\bki^[ZWdZX[b[l[bm_j^j^[\_d_i^[Z\beehb[l[bjefh[l[dj
jh_ff_d]^WpWhZi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[)$,$($'Y
v =hWj_d]ibeYWj[ZedmWba_d]ikh\WY[iiêkbZX[beYWj[Zekji_Z[WYY[ii_Xb[
hekj[i$?\j^_iYWddejX[Wle_Z[Z"j^[bed]Z_c[di_ediêkbZX[fbWY[ZWYheiij^[
Zec_dWdjZ_h[Yj_ede\jhWl[bWdZj^[]hWj_d]]WfiêkbZX[b[iij^Wd'(ccm_Z[
WdZ_ded[Z_h[Yj_ed$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[i)$,$($'WWdZ)$,$($'X
Example of gratings
page 138
Parks and Communal Areas

J^[i[Wh[WiWh[i[jWi_Z[\eh_dj[hWYj_edWdZXedZ_d]j^hek]^h[Yh[Wj_ed$
J^[oiêkbZX[cWZ[iW\[WdZWYY[ii_Xb[jeWbbki[hi$
v ;djhWdY[]Wj[ijeikY^Wh[WiiêkbZX[fhel_Z[Zm_j^l_ikWbWdZjWYj_b[fhe\_b[
[b[c[dji$
v <eh[Wio_Z[dj_\_YWj_ede\fWha[djhWdY[iXoj^[l_ikWbbo_cfW_h[Z"Z_\\[h[djjof[i
e\\bem[hie\lWho_d]\hW]hWdY[iiêkbZX[fbWdj[Zd[Whj^[[djhWdY[i$
v MWo#\_dZ_d]Yk[iikY^WiiYkbfjkh[i"\ekdjW_diWdZf_bbWhiiêkbZX[ki[Zje
Z_h[Yjki[hijeWYY[ii_Xb[hekj[i$
Example of entrance gates

provided with visual and tactile
profile elements
page 139
Example of a park entrance planted with different types of flowers

of varying fragrances
Examples of pillars and planter

pots used as way-finding cues
to direct users
page 140
v <ehj^[Yedl[d_[dY[e\j^[l_ikWbbo_cfW_h[Z"8hW_bb[WdZjWYj_b[cWha_d]iiêkbZ
X[ki[ZedZ_ifbWoXeWhZi"Z_h[Yj_edWbi_]dW]["fbWdj_d\ehcWj_edfbWj[i"[jY$
v J^[bWoekje\fWhaiWdZYecckdWbWh[WiiêkbZX[fh[i[dj[ZXej^jWYj_b[boWdZ
l_ikWbbo_dj^[iWc[_d\ehcWj_edWbXeWhZm_jîjWdZWhZfh_dj"8hW_bb[WdZjWYj_b[
cWf"WdZWfki^#XkjjedWkZ_eioij[c\ehWbbki[hi$
v Fhel_i_edie\\eejh[\b[nebe]oWh[Wi"jW_Y^_Wh[Wi"b_]^j[n[hY_i[ijWj_ediWdZ)=
J^h[[=[d[hWj_ed[gk_fc[djYehd[hiWh[h[Yecc[dZ[Zje[dYekhW][[n[hY_i["
fWhj_YkbWhboWced]j^[[bZ[hbo$
v FedZij^WjWh[[b[lWj[ZWXel[j^[mWba_d]ikh\WY[Wh[h[Yecc[dZ[Z\ehki[hije
[dèoj^[ckbj_fb["i[dieho[nf[h_[dY[ie\YedjWYjm_j^mWj[hWdZWgkWj_YfbWdji$
Example of relief tiles with Braille and tactile

markings on entrance walls
page 141
Example of 3G (Three Generation) equipment
Example of an elevated
pond above the walking
surface
page 142
v FbWdj[hXen[iiêkbZX[[b[lWj[Z"WjW^[_]^jX[jm[[d-+&ccWdZ.&&cc"
m_j^Wad[[ifWY[e\X[jm[[d*,&ccWdZ*.&ccZ[[fWdZW^[_]^je\
X[jm[[d,&&ccWdZ,+&cc"\ehm^[[bY^W_hki[hi$
460480
750800
600650
knee space
Section showing an elevated planter box
Example of an elevated planter box
page 143
v <ehj^[iW\[joe\j^[l_ikWbbo_cfW_h[Z"jWYj_b[]hekdZikh\WY[_dZ_YWjehied
\eejfWjîiêkbZX[beYWj[Z*+&ccje,&&ccWmWo\hecj^[fbWdj[hXen$
450600
450600
Plan view showing the distance between tactile ground surface indicators
on a footpath and a planter box
Example of the distance between tactile ground surface indicators

on a footpath and a planter box
page 144
Pavilions
?dj^[Z[i_]de\fWhaWdZYecckdWbWh[Wi"fWl_b_ediiêkbZX[fhel_Z[Z
\ehki[hijefWki[WdZh[ij"ehjei[[ai^[bj[h\hecj^[m[Wj^[h$
v ?j_ih[Yecc[dZ[ZjebeYWj[FWl_b_ediiêkbZX[ijhWj[]_YWbbobeYWj[ZWbed]
WYY[ii_Xb[hekj[i$
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v 7ifWY[e\Wjb[Wij/&&ccXo'(&&cc\ehm^[[bY^W_hki[hi_ih[Yecc[dZ[ZWj
[l[hofWl_b_ed$
1200
900
roof leaves
roof leaves
Plan view of a pavilion with space for wheelchair users
page 145
Example of a pavilion with space for wheelchair users
page 146
Outdoor Seating
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v 7m^[[bY^W_hifWY[e\Wjb[Wij/&&ccXo'(&&cciêkbZX[fhel_Z[ZX[i_Z[
[l[hoi[Wj\ehh[ij_d]_\h[gk_h[Z$
v I[WjiiêkbZdej^Wl[fhejhkZ_d]Yehd[hiWdZ[Z][iWdZiêkbZX[WjbeYWj_edi
j^WjZedejeXijhkYjj^[cW_dWYY[ii_Xb[hekj[$
v I[Wj_d]iêkbZX[fhel_Z[Z[l[ho)&c\ehf[hiedim_j^Z_iWX_b_j_[iehif[Y_Wb
d[[ZijefWki[WdZh[ij$
1200
900
Plan view of a seat with space for the wheelchair user
page 147
Example of a seat with space for the wheelchair user
Example of seat location that does not obstruct the main accessible circulation
SECTION
Amenities
Children Play Areas
page 150
H[Yh[Wj_edWb\WY_b_j_[iikY^WiYbkXêki[i"]ocdWi_kci"im_cc_d]feebi"
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j^[_h\kbb[ijjeYWj[hj^[d[[Zie\Wbbki[hi$
General Provisions
v FkXb_Yje_b[jiiêkbZX[Y[djhWb_p[ZehijhWj[]_YWbbobeYWj[Zm_j^_dh[WiedWXb[
mWba_d]Z_ijWdY[i\hecj^[cW_dh[Yh[Wj_edWb\WY_b_j_[i$
v 7jb[Wijed[WYY[ii_Xb[je_b[jWdZed[Y^_bZ#\h_[dZboje_b[jiêkbZX[fhel_Z[Z$
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fhel_Z[Z$
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9001200
page 151
F.F.L.
Front elevation of lockers with handles and keyholes
9
Example of lockers with handles and keyholes
Amenities
page 152
Clubhouses
v Jefhecej[_dj[hWYj_ed"Yecckd_jo\WY_b_j_[iikY^WiAJLheeci"^[WbjîfWi"
h[WZ_d]heeci"iêfi"Y^_bZYWh[Y[djh[iWdZ\kdYj_ed^WbbiiêkbZX[cWZ[
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v 7YY[ii_Xb[i[Wj_d]WdZieY_WbWh[WiiêkbZX[fhel_Z[Z[nj[di_l[bo_dYbkXêki[i
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v M^[h[feii_Xb["]hWXXWhiiêkbZX[fhel_Z[Zd[Whi[WjijeWii_ijj^[[bZ[hbo"
[nf[YjWdjcej^[hiWdZf[efb[m_j^Z_iWX_b_j_[i_d][jj_d]kfWdZekje\j^[i[Wji$
Gymnasiums
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Z_iWX_b_j_[i\ehj^[cjeZeb_]^j[n[hY_i[$
v Ikf[hl_i_edXo\kbb#j_c[jhW_d[Zf[hiedd[bm_j^_dj^[]ocdWi_kc_i
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Swimming Pools
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feebiêkbZX[fhel_Z[Z_d[l[hoim_cc_d]feeb$
page 153
Example of a function hall made accessible to the elderly and

people with disabilities
Amenities
page 154
Sports Courts and Stadia

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v If[YjWjehijWdZim_jî^[bj[hiWdZZ[i_]dWj[Zm^[[bY^W_hifWY[iiêkbZX[
fhel_Z[Z$
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b[l[b\ehm^[[bY^W_hki[hiWdZoekd]Y^_bZh[d$
J_c[#iWl[hIjWdZWhZi\ehBWdZiYWf[7hY^_j[Yjkh[I[YedZ;Z_j_ed"'//."KI7"ff$(*&()
Cinemas and Theatres

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\_d_i^[Z\beehb[l[b$?\WY_d[cWehj^[Wjh[^Wbb^WiWY[djhWbW_ib["^WdZhW_bi
iêkbZWbieX[fhel_Z[Zm^[h[ifWY[Wbbemi$
v J^[h[iêkbZX[Wjb[WijjmeWbbeYWj[Zm^[[bY^W_hifWY[i\eh[l[ho(&&i[Wji
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ifWY[\eh[l[ho'+&i[Wji$7YY[fjWXb[i_]^j#b_d[i\ehm^[[bY^W_hki[hiWh[Wbie
h[Yecc[dZ[Z$
3050
2100
page 155
Section showing a basketball court with adjustable hoops
9
Example of a basketball court with adjustable hoops
Amenities
page 156
Children Play Areas

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W][iWdZWX_b_j_[iWdZ"Wjj^[iWc[j_c["fhel_Z[j^[cm_j^WiW\[fbWo_d]
[dl_hedc[dj$
Play Equipment
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fhel_Z[Z$J^[\beehikh\WY[e\j^[Y^_bZh[difbWoWh[WiiêkbZX[Yki^_ed[Zeh
iêYa#fhee\[Zje[dikh[j^[iW\[joe\Y^_bZh[d$
v FbWo[gk_fc[djiêkbZX[cWZ[e\ded#jen_YcWj[h_WbiWdZ^Wl[hekdZ[Z[Z][i$
v 7bbhW_i[ZfbWj\ehciWdZij[fiiêkbZX[\_jj[Zm_j^^WdZhW_bieh^WdZêbZi\eh
Y^_bZh[dje]hWXWdZYb_cXiW\[bo$
v J^[h[iêkbZX[[dek]^heecWjj^[fbWj\ehci\ehm^[[bY^W_hijecWde[klh[$
v HWcfib[WZ_d]jefbWo]hekdZ[gk_fc[djiêkbZ^Wl[^WdZhW_bi$?jiêkbZWbie
X[fhel_Z[Zm_j^[Z][fhej[YjehiikY^Wia[hXie\dejb[iij^Wd-+cc^_]^je
fh[l[djm^[[bY^W_hki[hi\hecib_ff_d]e\\j^[i_Z[i$
v JhWdi\[hfbWj\ehciWh[h[Yecc[dZ[ZjeW_Zki[hi][jedje[b[lWj[ZfbWo
[gk_fc[dj$
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Yecfed[djiikY^Wijkdd[biWdZjkX[i$
v FbWo[gk_fc[djm_j^jekY^fWd[biehfbWoYecfed[djim_jîekdZiêkbZX[
fhel_Z[Z$
page 157
Example of a cushioned and

shock-proofed floor surface
Example of play equipment

with rounded edges
Amenities
page 158
Caregiver Supervision
v 8Whh_[hiiêkbZX[fhel_Z[ZWhekdZj^[fbWo]hekdZij^WjWh[beYWj[ZWZ`WY[djje
YWhfWhai"Zh_l[mWoiehfej[dj_Wb^WpWhZi$
v ;dYbei[ZfbWo]hekdZiiêkbZX[Z[i_]d[ZjeWbbem\ehl_ikWbikf[hl_i_edXo
YWh[]_l[hi$
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i[Wj_d]iêkbZX[fhel_Z[Zd[WhY^_bZh[difbWoWh[Wi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[=$)$+$(
Signage
v ?d\ehcWj_edikY^WimWhd_d]i"ki[hW][hWd][WdZfbWo_dijhkYj_ediiêkbZX[
Z_ifbWo[Zfhec_d[djbo$
Example of signage showing warnings, user age range and playing instructions
page 159
Examples of ample seating provided near a childrens play area
Amenities
page 160

J^[\eeZWdZX[l[hW][i[Yj_ediWh[kikWbbocWèhWjjhWYj_edi_dceij
Xk_bZ_d]i$?j_i_cfehjWdj\ehWbb\eeZWdZX[l[hW][[ijWXb_i^c[djije
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\khd_jkh["Wc[d_j_[iWdZYb[WhY_hYkbWj_edfWjî$
Tables and Seats

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ekje\[l[ho'&jWXb[ieh,&f[hY[dje\j^[i[Wj_d]"m^_Y^[l[h_i]h[Wj[h"iêkbZ
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9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[-$)$'
adjustable
seats
1200
fixed seats
Plan view of different arrangements of tables and seats that are accessible
to wheelchair users
page 161
Example of an arrangement of table and seats that is accessible to wheelchair users
9
Example of an arrangement of table and seats with a baby seat
Amenities
page 162
Circulation
v ?j_ih[Yecc[dZ[Zjefhel_Z[Yb[WhY_hYkbWj_edfWjê\dejb[iij^Wd'(&&cc_d
\hedje\ijWbbiWdZdejb[iij^Wd/&&ccWjj^[Z_d_d]Wh[Wi$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[-$($'WdZ-$($(
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WYY[ii_Xb[jeWbb"jêk]^m^Wj[l[he\\[h[Z_dj^[ifb_j#b[l[bWh[WiêkbZWbieX[
WlW_bWXb[_dj^[cW_dZ_d_d]Wh[W$
v 7bbhW_i[ZfbWj\ehciehijW][iiêkbZX[cWZ[WYY[ii_Xb[$
page 163
Example of a clear circulation path in front of stalls
Amenities
page 164
Counters
v J^[^[_]^jie\i[hl_d]Yekdj[hiWdZYedZ_c[dji^[bl[iiêkbZX[dejceh[j^Wd
.&&ccWdZ'(&&cc"h[if[Yj_l[bo$
v 7jb[Wij+&f[hY[dje\WbbjhWoi^[bl[ickijX[m_j^_dh[WY^"m_j^W^[_]^je\dej
b[iij^Wd,&&cc$
Facilities
v MWi^XWi_diiêkbZX[fhel_Z[Zm_j^_dZ_d_d]Wh[Wi"m_j^Wjb[Wijed[WYY[ii_Xb[
XWi_d^[_]^je\.&&ccje.*&ccWXel[j^[\beehWdZed[Y^_bZ#\h_[dZboXWi_d
^[_]^je\++&ccWXel[j^[\beeh$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$,$'YWdZ=$)$'$*
Visibility
v 7Z[gkWj[b_]^j_d]iêkbZX[fhel_Z[Z$
v 9b[WhWdZZ_ij_dYj_l[i_]dW][_dYedjhWij_d]Yebekhim_j^j^[XWYa]hekdZiêkbZ
X[fhel_Z[ZjeZ_h[Yjki[hi$
Safety
v MWba_d]ikh\WY[iiêkbZ^Wl[ded#ib_f\beeh\_d_i^[i$
page 165
Example of accessible and child-friendly wash basins
Amenities
SECTION
10
Residential Units
Dwelling Spaces
page 168
Dwelling Spaces
M_j^Yedi_Z[hWj_edi\ehj^[Z_\\[h[djifWY[ih[gk_h[ZXof[efb[Wij^[oW][
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ikY^Wib_l_d]heeci"X[ZheeciWdZa_jY^[di"m_j^_dh[i_Z[dj_Wbkd_jij^Wj
YWdYWj[hjej^[\kdZWc[djWbd[[Zie\Z_\\[h[djjof[ie\ki[hi_i[ii[dj_Wb$
The Main Entrance

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WXkjj_d]YeccedWh[WiêkbZdejX[ceh[j^Wd(+cc$
v JWYj_b[eh8hW_bb[cWha_d]iedj^[dkcX[he\Wkd_jiêkbZX[cekdj[Zedj^[
mWbbd[njjej^[bWjY^#i_Z[e\j^[ZeehWdZWj'+&&ccWXel[j^[\_d_i^[Z\beeh
b[l[b$
v JeYWj[hjej^[d[[Zie\j^[^[Wh_d]_cfW_h[Z"l_ikWbZeehX[bbim_j^l_XhWj_edeh
b_]^j_dZ_YWjehi_dWZZ_j_edjeWkZ_eZeehX[bbiWh[h[Yecc[dZ[Z$
page 169
1500
#102184
F.F.L.
Front elevation of a unit main door with tactile or Braille markings on the
unit numbering
Example of a unit main door with tactile or Braille markings on the

unit numbering
Residential Units
10
page 170
v J^[Yb[Whef[d_d]e\WZeehmWoWjdejb[iij^Wd.&&cciêkbZX[c[Wikh[Z
X[jm[[dj^[\WY[e\j^[ZeehWdZj^[\WY[e\j^[Zeehijefm_j^j^[Zeehef[d[Z
Wj/&$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$',$(
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iêkbZX[dejb[iij^Wd.&&cc$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$',$(
v 7Yb[WhcWde[klh_d]ifWY[e\dejb[iij^Wd'(+&ccXo'+&&ccWjj^[
[djhWdY[m_j^_dj^[kd_j_ih[Yecc[dZ[Z$
9eZ[ed7YY[ii_X_b_jo(&&-"9bWki[*$',$)
minimum clear
space 1250 x 1500
800 min
450 min
adequate space
allowed for a ramp
when required
minimum clear
space 1250 x 1500
800 min 450 min
adequate space
allowed for a ramp
when required
Plan view of a clear manoeuvring space at the entrance within a unit
page 171
Example of a clear manoeuvring space at the entrance within a unit
10
Residential Units
page 172
The Living Room

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je'*+&cc^_]^WdZ-+&ccje.+&cc"h[if[Yj_l[bo"WXel[j^[\_d_i^[Z\beeh
b[l[biêkbZX[fhel_Z[Zedj^[cW_dZeeh$
Kd_l[hiWb:[i_]d=k_Z[Xeea\ehH[i_Z[dj_Wb:[l[befc[dj_d>ed]Aed](&&+"f$''*
v 7l[hj_YWb]hWXXWhe\++&ccje,&&cc_db[d]j^WdZWj-&&ccje.&&cc
WXel[j^[\_d_i^[Z\beehb[l[b_ih[Yecc[dZ[Z$?jiêkbZX[beYWj[Z'+&ccje
(&&ccWmWo\hecj^[cW_dZeehjefhel_Z[ikffehj\ehki[him^[def[d_d]j^[
Zeeh$
Kd_l[hiWb:[i_]d=k_Z[Xeea\ehH[i_Z[dj_Wb:[l[befc[dj_d>ed]Aed](&&+"f$'',
v 7m^[[bY^W_hifWY[e\Wjb[Wij/&&ccXo'(&&cc\WY_d]j^[JLiêkbZX[
fhel_Z[Z_dj^[b_l_d]heec$
Kd_l[hiWb:[i_]d=k_Z[Xeea\ehH[i_Z[dj_Wb:[l[befc[dj_d>ed]Aed](&&+"f$)+
13501450
750850
page 173
F.F.L.
Front elevation of a unit main door

with eye viewers for wheelchair users
and young children
Example of a unit main door with

eye viewers for wheelchair users and
young children
Residential Units
10
page 174
700800
550600
150200
F.F.L.
Front elevation a vertical grab bar provided

to support users when opening the unit
main door
Example of a vertical grab bar provided to

support users when opening the unit main
door
900
page 175
1200
Plan view of a wheelchair space

in the living room
Example of a wheelchair
space in the living room
Residential Units
10
page 176
v FbWdj[hiiêkbZX[fbWY[ZWj,&&ccje'&&&ccWXel[j^[\beehiej^Wj
m^[[bY^W_hki[hicWoWbie[dèoj^[fbWdji$
Kd_l[hiWb:[i_]d=k_Z[Xeea\ehH[i_Z[dj_Wb:[l[befc[dj_d>ed]Aed](&&+"f$),
v J^[^[_]^je\m_dZemiiêkbZX[bem[h[Zjefhel_Z[Wm_Z[hWdZkdeXijhkYj[Z
l_[m$
v J^[bem[hfWd[be\m_dZemiWjdejceh[j^Wd'&&&ccWXel[j^[\_d_i^[Z\beeh
b[l[biêkbZX[i[Ykh[bo\_n[Z$
v JWiab_]^j_d]Wjdejb[iij^Wd'+&&ccWXel[j^[\_d_i^[Z\beehb[l[biêkbZX[
fhel_Z[Z_dj^[m^[[bY^W_hifWY[\ehh[WZ_d]fkhfei[i$
v J^h[iêbZiiêkbZX[\bki^[Zehb[l[bb[Zm^[h[feii_Xb[$?\j^_iYWddejX[
Wle_Z[Z"j^[oiêkbZdej[nY[[Z(&cc_d^[_]^j$
page 177
6001000
Side elevation of planters in the living room
F.F.L.
Example of planters in
the living room
10
Residential Units
1000
page 178
F.F.L.
Side elevation of windows in

the living room for wider and
unobstructed views
Example of windows in the

living room for wider and
unobstructed views
1500
page 179
F.F.L.
Front elevation of task lighting in the wheelchair

space of the living room
Example of task lighting

in the wheelchair space
of the living room
10
Residential Units
page 180
The Bedroom
v 7dkdeXijhkYj[ZWYY[ii_Xb[fWjê\Wjb[Wij/&&ccm_Z[edWjb[Wijed[i_Z[e\
j^[X[ZiêkbZX[fhel_Z[Zje\WY_b_jWj[cel[c[dj$
Kd_l[hiWb:[i_]d=k_Z[Xeea\ehH[i_Z[dj_Wb:[l[befc[dj_d>ed]Aed](&&+"f$)(
v J^[^[_]^je\mWhZheX[iiêkbZdejX[ceh[j^Wd'(&&ccWXel[j^[\_d_i^[Z
\beehb[l[b$J^[bem[ijZhWm[h_di_Z[WmWhZheX[iêkbZdejX[b[iij^Wd,&&cc
^_]^WdZj^[Ybej^[ihW_biêkbZdejX[ceh[j^Wd'&&&ccWXel[j^[\_d_i^[Z
\beehb[l[b$
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v Ib_Z_d]Zeehi_db_]^jm[_]^jcWj[h_WbWh[h[Yecc[dZ[Z\ehj^[mWhZheX[$
v Jme#mWob_]^jim_jY^[iWjdejceh[j^Wd
'(&&ccWXel[j^[\_d_i^[Z\beehb[l[b
Wh[^_]^boh[Yecc[dZ[Z$Ed[e\j^[b_]^j
im_jY^[iiêkbZX[_dijWbb[Zd[Whj^[X[Zi_Z[
jWXb[ehX[Z\hWc[m^_b[j^[ej^[hiêkbZX[
_dijWbb[Zd[Whj^[X[ZheecZeeh$
900 min
1500
Plan view of an
unobstructed accessible
path on at least one side of
the bed in a bedroom
1200 max
page 181
F.F.L.
Front elevation of a wardrobe (in the bedroom) of not more than

1200 mm above the finished floor level
Example of a wardrobe (in the bedroom) of not more than 1200 mm

above the finished floor level
Residential Units
10
page 182
600
1200 max
clothes rail
F.F.L.
Front elevation of a wardrobe showing the lowest drawer inside
Example of the lowest

drawer inside the wardrobe
page 183
Example of a wardrobe using sliding

doors of lightweight material
Example of a two-way light

switch installed near the
bedside table or bed frame
10
Residential Units
page 184
The Kitchen
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page 185
Examples of magnetic catches for cabinet doors, fixed D-shaped handles

and hidden grooved handles that are flushed with the cabinet door
10
Residential Units
page 186
800
800
Examples of swivel baskets in cabinets
F.F.L.
F.F.L.
Front and side elevation of a kitchen tabletop showing the height
page 187
F.F.L.
230
Side elevation of a cabinet

showing the toe space at
the base
800
150
F.F.L.
Front elevation of a full-height

kitchen cabinet with a counter
Example of a full-height
kitchen cabinet with a
counter
10
Residential Units
page 188
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460480
Side elevation
of knee spaces
provided under
the stove, kitchen
sink and food
preparation tabletop
600650
11001200
250300
F.F.L.
Side elevation of wall-hung

cabinets with the heights shown
F.F.L.
page 189
wall-hung cabinets
mobile cabinets
toe spaces
knee spaces
Example of kitchen cabinets with mobile

cabinets and knee spaces under the
stove and kitchen sink
10
Example of a kitchen sink tap with a lever

handle and pull-out flexible hose
Residential Units
page 190
The Bathroom
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Example of a typical two-way bathroom swing door with metal plates that permits
two-way opening
By pressing the metal plate, it allows the bathroom door to swing in opposite
direction
page 191
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Example of a shower head with

adjustable heights
Example of a tap with a pull-out

flexible hose at a wash basin
10
Residential Units
page 192
The Laundry Room

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900
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1200
Plan view of a laundry room with minimum clear space
page 193
Example of a laundry room with minimum clear space
10
Residential Units
page 194
Furniture and Layout

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Example of a TV console unit without protruding corners and edges
page 195
1500
1000
1500
1200
1000
1500
1200
1500
900
1250
1500
Plan view of an unobstructed space within a unit for wheelchairs to manoeuvre
10
Residential Units
page 196

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Switches and Sockets

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Lighting
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page 197
Jof[e\ifWY[
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Example of a large, easytouch rocker light switch
600
1200
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F.F.L.
Elevation showing the height of light

switches and sockets
Example showing the height of

light switches and sockets
Residential Units
10
page 198
Doors
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Example of adequate wall space for sliding doors
8501000
page 199
F.F.L.
Front elevation of a door with a keyhole accessible to

a wheelchair user
Example of a door with a keyhole

accessible to a wheelchair user
10
Residential Units
1000
page 200
F.F.L.
Front elevation of a semi-automatic door with the keypad
Example of a semi-automatic door with keypad
page 201
Windows
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1200
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Example of casement windows
10
Residential Units
1100
page 202
F.F.L.
Example casement windows with

horizontal handles below the
crescent locks
1200
1000
Front elevation of casement windows,

showing the horizontal handles below
the crescent locks
F.F.L.
Front elevation of sliding windows
Example of sliding windows
page 203
Finishes
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Example of a living room with contrasting

colours and tones
Vertical Grab Bars

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Appliances
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Residential Units
10
page 204
Appendix List of Useful Contacts

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Building and Construction Authority

5 Maxwell Road
#1600 Tower Block MND Complex
Singapore 069110
Tel: (65) 6325 7720
Website: www.bca.gov.sg
We shape a safe, high quality, sustainable and friendly built environment.

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Universal Design Guide

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UNIVERSAL

Towards a Friendly Built Environment

Definition of Universal Design

Planning and Design

Indoor Public Facilities

Outdoor Public Facilities

Appendix: List of Useful Contacts

Definition of Universal Design

Principles of Universal Design

Infants and Children

Ambulant Disabled People

Persons with Visual Impairment

Persons with Hearing Impairment

Chart Outlining the Profile of People of Different Abilities

Chart Outlining the Profile of People of Different Abilities (contd)

Use of the Guide

Accessible Parking Lots

circulation space to access lobby

Plan view of an accessible parking lot

Example of an accessible parking lot

Examples of accessible parking lots in blue background for easy identification

Plan view of a kerb ramp

Example of a kerb ramp

Example of an accessible lobby

Example of a top-up machine

Example of an automated glass

Examples of directional signs leading to accessible parking lots

Example of an electronic sign showing the numbers and floors of available

Example of designated pedestrian walkways and crossings

Example of designated pedestrian

Example of an accessible lobby

Alighting and Boarding Bays

Example of an accessible and sheltered

Provision of seating and

alighting and boarding bay

Plan view of an alighting and boarding bay

Accessible Lift Lobbies

Accessible Entrance Doors

Example of an accessible lift lobby

Example of letterboxes located at a

Example of tactile ground

Example of tactile ground

Plan view of different

Example of an accessible corridor

Plan view of examples of reference points for orientation

Orientation with aid of an atrium

Water feature serving as

Example of handrails with

Example of a corridor with changes of level

Example of a staircase of width wider than 2400 mm divided

Treads and Risers

rake back risers

Example of treads with a depth

visual contrast at edge of

Example of a typical staircase

Special non-slip nosing of

A carpet for good

Side elevation of a typical handrail

Example of a typical handrail with an

Examples of handrails extended to one

Accessible Refuge Areas

Plan view of a designated accessible

Plan view showing a designated

emergency communication device