FSDreamTeam Installation Guide - page 1

Installation guide, online purchase and Activation.

The images and the file names used in this Guide are related to different FSDreamTeam products and are used to explain the procedures. During your installation, purchase
or reactivation please refer to the specific product name as shown in the Addon Manager menu inside Flight Simulator.

Registered Trademarks and Copyrights

Copyright 2007 VIRTUALI sas All Rights Reserved.
Esellerate e-commerce system: copyright 2000/06 esellerate Inc.
All products brands are trademarks or registered trademarks of their respective owners.

Terms of sale
This software is protected by copyright and other intellectual property laws. VIRTUALI grants to you (the User) the right to use this software. To use the software, you agree to the following contract conditions:
LICENSE CONDITIONS
The object of this contract is the software and its exclusive use in the Users personal computer.
DUPLICATION RIGHTS
The User has the right to make copies of the Software solely for private and non commercial use, provided these copies are needed to actually use the Software. Such necessary copies can be used only for loading, downloading or installing the
Software in the memory of the hardware in use.
MULTIPLE USE OF THE LICENSE AND NETWORK USE
The User is granted solely the right to install the software on a compatible computer, exclusively for private use, as stated in the previous clause. The use of the software in a network or in similar systems is forbidden if it allows the simultaneous use
of the Software. If the User changes hardware, they are obliged to delete the Software from the memory of the hardware used so far. Saving or using the Software with more than one computer simultaneously is forbidden. Any other use is forbidden, in particular: renting, hiring, leasing, representation in public, schools or universities, duplication or other means of selling the Software to the public (including the Internet or other online systems). Commercial exploitation of the Software is
forbidden. Transgressors will be legally prosecuted.
PRODUCT ACTIVATION
This software requires activation managed by the esellerate system. During activation, esellerate looks at the computers present configuration and uses that data to create a unique hardware identification. The unique hardware identification does
not include any personal information, nor does it include any information about the software or documents that reside on the computer. The hardware identification identifies only the computers configuration, and is used only for activation purposes. Once the software is activated on a computer, minor changes to that computers configuration will not affect the activation. Major changes to the computers configuration may require reactivation of the digital goods.

FSDreamTeam Installation Guide - page 2

MODIFICATIONS TO THE SOFTWARE

Copyright notices, serial numbers and any other characteristic element of the Software may not, in any circumstance, be removed or modified. It is forbidden to disassemble, decompile or reverse-engineer the Software downloaded by electronic
means.
ANTIVIRUS AND PIRACY
VIRTUALI has carefully tested the Software to prevent defects and viruses. Since it is technically unfeasible to create a software fully exempt from defects and viruses, the User is obliged to adopt all necessary precautions to avoid damage caused by
viruses or software defects. The User is obliged to protect themselves from viruses and defects by using common software or other conventional means. The User must periodically save their data to minimize losses caused to defects or viruses in the
Software.
LIABILITY
Limitation of liability. To the maximum extent allowed by the applicable law, in no circumstance shall VIRTUALI or their suppliers be responsible for special, incidental, direct or indirect damages (including, without limitation, the damages for losses,
lost profits, business interruptions, loss of information or other monetary losses) arising out of the use or inability to use the VIRTUALI Software or from the supplying, unavailability or inability to supply the technical support service, even in the case
VIRTUALI has been advised of the possibility of such damages. All other warranties acknowledged by law are unaffected. In particular, legal warranties are unchanged. The same holds for the liability in case of personal damages. The liability for
information losses, amounts to the charges for a normal recover of such information from a backup.

Return Policy
If you are unsure about which software is right for you ask us BEFORE you buy. We will help you decide which software is right for you. Most of our products includes freely downloadable Trial version, so you can evaluate them on your system, in
complete privacy, before buying.
A full refund will be provided for downloaded software within 30 days of purchase for:

Defective software;
Software not received due to an error on our systems.

VIRTUALI cannot offer refunds for:

Software purchased for the wrong device or platform;

Software that has a free trial version available;
Promotion codes not provided at the time of purchase.

Refunds will be credited directly back to the card used for purchase.

Privacy Policy
We use the information you provide about yourself to complete the transaction for which the information is intended. Such transactions may include: administering a service, such as e-mail, search, advertising sales, e-commerce; completing an
order; shipping a product; replying to support requests; or contacting you if you have granted us permission to do so. Except as provided in this Privacy Policy, we do not share this information with outside parties without your permission except to
the extent that is necessary to administer the services we offer our Clients and End-Users or to comply in responding to subpoenas, court orders or other legal proceedings. In case we need to update this policy we will notify you about significant
changes in the way we treat personal information by sending a notice to the e-mail address specified. If you need additional information on this policy please contact: VIRTUALI at support@virtualisoftware.com
To learn more on esellerate privacy policy, visit this page: http://www.esellerate.net/privacy.asp

FSDreamTeam Installation Guide - page 3

Installation
Installation is entirely automatic, just execute the executable for the product downloaded, and it will automatically detect your Flight Simulator folder. Its important to note
that, for some products like scenery using dynamic objects, its important the installations folders should stay in a specific order, and its not possible to change the destination folder without malfunctions. For this reason, the installer will automatically detect were Flight Simulator is actually installed on your system, and will not offer a choice
to alter this destination. The Flight Simulator folder is detected from the registry keys that are always created by the Flight Simulator installer.
WARNING: If you have moved your Flight Simulator folder manually, without updating the informations in the registry, 3rd party addons installer will probably fail to
detect Flight Simulator correctly. We strongly suggest not to manually move the Flight Simulator folder, and always run the regular installer/uninstaller to change its location
(for example, when changing hard drives letters).
For products offered in multiple version (for example, FSX and FS9 version), there will be separate installers. In this case, if you want to use the product on both sims, you
simply have to run both installer. Each one will detect the correct Flight Simulator folder and version to install itself into.

Trial and Purchase

Most of our products are offered as a Try-Before-Buy. With this method, you can evaluate the product before buying it, on your system.
Due to this, the Buying procedure is done as follows:

Download the freely available Installer, theres no registration required, and no personal info are collected.
Run the installer, the product will be in Trial mode, running for a few minutes at time. Its possible to reset the timer by exiting and re-entering Flight Simulator, and
theres no expiration date for the Trial.

In case you decide to Buy the product, the actual purchase will be done directly from inside Flight Simulator, using the Addon Manager module. In this case, just select
the correct Publisher and Product from the Addon Manager menu, and click the Buy button. The Esellerate buying routine will start, provided you have an Internet
connection available at this moment.
At the end of the Esellerate procedure, the product will be instantly active, without the need to type any serials or wait for further confirmations.

FSDreamTeam Installation Guide - page 4

How to Buy
Once you installed the Trial version successfully, and having tried the product for as long as you wish (just only a few minutes for each Flight Simulator session), if you decide
to buy it, heres the very simple procedure, done directly from the inside of Flight Simulator. Well make an example using screenshots taken from the FSX version of ZurichX
scenery. The FS9 version is slightly different, because the Addon Manager uses a different user interface to select a product, but the actual buying process is identical, well
discuss the differences when necessary.

Step 1
Launch FSX, and position at any airport. Locate the Addons
menu where all 3rd party modules in FSX are, and select the
Addon Manager entry. If you dont see an Addon Manager
entry, or you dont see the Addons menu altogether, please
reference to the Troubleshooting section of this manual.
If you dont see an Addon Manager entry, or you dont see
the Addons menu altogether, please reference to the Troubleshooting section of this manual.

FS9 version difference:

On FS9, theres no standard menu for 3rd party applications
like in FSX. The Addon Manager, in this case, has its own menu
on the main menu bar.

FSDreamTeam Installation Guide - page 5

Step 2
The Addon Manager dialog box will appear, listing Publishers and
Products, together with an info box about the state of any product, and utility buttons.
Below, there are several sliders to optimize FSX performance that
can be used with any scenery, do not expiry with the Trial, and are
not relevant to the buying procedure. Well discusse those sliders
further ahead, but for the time being, lets just check the Buying
procedure.
In this case, we are selecting FSDreamTeam ZurichX as an example. To Buy this product:
Select FSDreamTeam from the Publisher list. The list of all products available at this time from this Publisher will appear on the
Product list on the right.
Select ZurichX from the Product list. If the product is still in Trial
mode, the information box on the right will show that, and the
Buy button will be available. For other Products or other Publishers, simply select the appropriate Publisher/Product combination depending on what you need to Buy right now.

FS9 version difference:

This step will be different in FS9. Instead of a single dialog showing Publishers and Products, in FS9 you will select:
Addon Manager menu on the main FS9 menu bar

FSDreamTeam sub-menu entry

ZurichX sub-menu entry

Buy sub-menu entry

FSDreamTeam Installation Guide - page 6

Step 3 - Esellerate buying procedure

The Esellerate routine will start. Please ensure you have an Internet
connection at this moment to complete the purchase and activation.
Confirm each step by pressing the Start button here, and Next
buttons afterwards.

Fill your data here. Please ensure you use a valid email address. Depending
on your Country of residence, you will be able to be billed in USD (always
available) or in some other currencies, depending on country.

A Welcome text will appear here. Just press Next.

Fill you Credit Card data here. VAT will be added to the total, only if you
live in the EU. You can change your billing currency here, if you want.

Be sure to mark the license Agreement checkbox here to

continue, then press Next

If all the data is valid, you will see a confirmation screen like this, indicating
the product has been successfully purchased and activated on this PC.

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After Purchase
After having followed the Esellerate Buying procedure in the previous Step, your order has
been received and the product is now already active on the PC you used for buying it. You
didnt have to wait for a serial number to arrive by mail, you didnt have to type a serial
number. A serial number, however, has been automatically assigned to your order, and it has
automatically been backed up in your Home folder, as an easy to use .REG registry key file
format. In fact, you should see a confirmation dialog like this one at the end of the Buying
procedure. In this case, an FSDreamTeam_ZurichX.REG file has been created in your Home
folder.

Whats the .REG key does

The .REG file is a useful backup to help during Reinstallations. It is NOT ( please, read carefully here ) a way to move the Activation between different machines without
having to withstand the Activation checks. Having this backup, its not enough to complete a Reinstallation: an online Activation check will always be needed when reinstalling from scratch.
Note, by Reinstalling from scratch, we mean Reinstalling having lost your old registry keys like, for example, when reinstalling Windows from scratch. During normal installation and uninstallation, we never remove your registration keys, so you are free to Install/Uninstall using the Control Panel, an unlimited number of times, without having
to worry about Activation. Also, you can even Reinstall Flight Simulator, as long as you dont reinstall Windows, your product will not need to check online for Activation
again.
So, whats the point of having a .REG key backup ? There are two reason why this is useful:

You dont have to manually type serial numbers, risking errors. The .REG file always holds the correct serial number that was associated to your order by Esellerate Servers. Note: you will be able to see your serial number in the email receipt that has been sent after purchase, together with the Order Number.

Esellerate default policy is to allow maximum 3 Reinstallations on the same hardware (this is called Server-assisted Reinstallation ). We think this is a far too limiting

policy, so we added the option to backup the serial number, so you dont have to rely to Esellerate servers to retrieve it. Of course, if you lose this backup file for any
reason, you can always rely on the Esellerate server-assisted Reinstallation, a maximum of 3 times before calling support. Using the .REG file, instead, you can Reinstall
an unlimited number of times on the same hardware, even after having lost the registry keys.

As you can see, we have lot of backups and safety measures against possible problems like lost emails, lost files, etc. If this might seem complex, its just because its far
more safer and offer far more options to the end user comparing to other selling systems. Its really almost impossible to fall into the situation of having bought a product
and not being able to use it.

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Reinstallation and Activation

This is possibly the more important chapter of this manual, we suggest you read it very carefully, in order not to have any doubts about how it works. You will see its quite
simple, and its a very respectful of the users rights about changing hardware config, as configured by FSDreamTeam.
NOTE: every Publisher that uses the Addon Manager to sell product, has complete freedom about licensing terms and activation policies, because these are NOT stored by
the Addon Manager itself, that doesnt have any knowledge about activation polices. Those are only stored on the Esellerate servers and are independently configured by
each Publisher and for each Product. This means, if you already used this Activation system from another Publisher in the past, it doesnt mean the rules are the same.

Reinstallation Scenarios
When reinstalling a typical Flight Simulator product, there are several scenarios you might be involved in:

A simple reinstallation of the product, without having reinstalled Windows, on the same PC.
This will be the simplest case. Since we dont remove any of your registration keys from the registry during uninstalling, and theres no hardware change involved, everything related to the product installation should be still available when reinstalling. In this case, just install again the Trial version (maybe check if we have released an updated version in the meantime), and it will already Active when used. Note: this is also valid if you reinstalled Flight Simulator from scratch. In both cases, as long as you dont
reinstall Windows from scratch, losing all your registry keys, you dont even have to worry about the backup .REG file. No online check for activation will be made, since the
hardware hasnt changed.

Reinstallation of the product, after having reinstalled Windows from scratch, on the same PC.
Since you lost all your registry keys during the Windows reinstall from scratch operation, you will need to restore the serial number and this one will need to be checked online against activation. Now you have TWO options: either you did store the .REG file in a safe place before reformatting, or you didnt. In both cases, its not a big problem,
its just that if you lost the .REG file, you will need to use what we call the Server-assisted Reinstallation.
First, lets see the best case, when you have your .REG file at your disposal, because you made a backup of it before reformatting Windows:

Double-click on it to restore your serial number in the registry

Install the product Trial
Launch Flight Simulator with an Internet connection available
Addon Manager will retrieve your activation from Esellerate servers and, since you havent changed hardware, most of the time it will not consume an Activation.

FSDreamTeam Installation Guide - page 9

Server-Assisted Reinstallation - UPDATE

If you dont have your original .REG file anymore, you will have to use the Server-Assisted Reinstallation. NOTE: you can do this only 3
times maximum before calling support, thats why we suggest to use the .REG file method or the Register Serial method.

Install the product Trial

Launch Flight Simulator with an Internet connection available
Select the Product from the Addon Manager menu
Choose Reinstall menu option in FS9 or Click the Reinstall Button in FSX.
The Server-Assisted Reinstallation procedure will start, showing this dialog box:

Insert your Order Number here. NOTE: The Order Number is not the Serial number! An
Order Number has the following format STxxxxxxxxx, and can be located on the email
receipt that was sent when buying the product.

If you lost your email receipt, you can retrieve it from the Esellerate support page at this
address: http://store2.esellerate.net/store/support/Default.aspx

Insert the email you used when originally buying the product here. Theres no need the
email to be still valid today, the information is only used for verification, you will not
recieve anything further via email and, if both data (Order Number and email address)
checks fine, the product will be Reinstalled automatically.

Of course, the Reinstallation procedure will also check against Activation rules, to see if you
still have Activations available for this product. As we said before, if the hardware hasnt
changed, the check will simply restore the same activation keys you got the last time. If the
hardware has changed, you will consume 1 Activation.
IMPORTANT: This reinstallation method, is not available if you made your purchase on the
Web, using the Buy on Web / PayPal option. The program will give you a 5481:9378 error,
stating that you need to reinstall using the same version of the program used to purchase. In
this, case its referring to the fact that you purchased with your Web browser, and are trying
to install using Flight Sim. In brief, if you purchased from the Web, you need to use either a
.REG file backup, or the Register Serial method.

FSDreamTeam Installation Guide - page 10

Reinstallation of the product, after having made major hardware changes.

Its important to note that NOT all hardware changes triggers an activation check. Usually only changes, like upgrading the mainboard, the CPU, or the hard-drive were the
OS is installed, are detected as major hardware changes. Upgrading RAM memory, adding an hard-drive, installing or replacing audio cards, or networks cards, are usually
not big enough changes to be considered worth of an activation check. Upgrading Video cards is really depending on manufacturers and models.
When a major hardware change is detected, the Addon Manager will warn you about the product not being active, and it will immediately try to reach over the Internet
to check with the Esellerate servers if you still have some Activations left. If yes, the Activation will be automatic and will be done without any intervention. If you have
exhausted all your available Activations, you will need to contact us via email at support@virtualisoftware.com, giving your Order Number and Email, and well be able to
Reactivate you manually.
In this case, the complete procedure for a full Reinstall after having made a major hardware change is:

Install the product Trial

Use either the .REG file method OR the Server-Assisted Reinstallation procedure described before, to restore your serial number
Launch Flight Simulator with an Internet connection available
Addon Manager will retrieve your activation from Esellerate servers and, since you have changed your hardware, it will check if you still have Activations available. If yes,
the product will run immediately without having to do anything else. If not, you will need to request a reactivation to support via email.

Making major hardware changes without reinstalling the product.

Another situation that might happen, is that you upgrade your hardware without the need to Reinstall the product like, for example, upgrading your CPU without touching
anything else, without reinstalling Windows of Flight Simulator, with the product that was already active.
In this case, theres nothing special to do: the first time you launch Flight Simulator with the new hardware installed, you will be given the activation warning. Just check
your Internet connection is working, and let it run the online check. As in the previous case, if you still have Activations left, there will be nothing special to do, otherwise
you will need to contact support asking for a reactivation. The program will clearly warn you if the Activation check has failed for having exceeded the maximum number of
Activations allowed.

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Activation Auto-reclaiming every 90 days.

This is your best insurance policy against issues with activations, problems, and is what will enable to use the product for many years, on different machines.

How does it works ?

Each time theres an Activation check being made due to an hardware change, to verify if you still have Activations available, the server will see if you have activations older
than 90 days. If yes, these one will be forgotten so, even if you would have otherwise exhausted the regular number of activations available, the oldest ones will be progressively deleted to allow for new ones. This means: theres no limit after which you (due to regular hardware changes that happens over the years) could be forced to
ask for a reactivation request, because every 90 days the older activations will be automatically reset, and will add to the available ones.
In practice, theres basically no limit of how many times you can change hardware, over a lifetime of use of the product. The only limit is how many hardware changes
you can do in a 90 days period, before asking for a reactivation via email.
Lets make an example, to clarify things better:
Suppose you buy a product the 1st of January. This product has 6 Activations available so this will be an hypothetical using scenario:

During the purchase, you consume your 1st activation, meaning you still have 5 left.
After 2 weeks you decide to upgrade your CPU, the hardware change is detected but, since you still have 4 activations left, there are no problems, the product will simply reactivate on the new hardware configuration. You now have 4 activations left.

After a month, you buy a shiny new laptop and want to try the product on it. No problem, you install it, activate it, and still have 3 activations left.
A virus strikes hard your main machine and have to reformat and reinstall everything. Since you havent changed your hardware, the activation check will pass, with still
3 activations left

In April (90 days are now passed), theres a brand new CPU coming from Intel, that will requires you change everything, and building a brand new PC. You install the

product on the new machine, and the first activation you had will be reclaimed, meaning you still have 3 activations left!
Next week, you change the mainboard on the new machine, because you got a faulty one from your dealer, you now have 2 activations left.
Next week, you decide to rebuild your old machine and use it again for network multiplayer, you now have 1 activation left.
Next week, you upgrade the CPU and graphic card on your old machine, you now have 0 activations left.
Next week, you upgrade the CPU on the new machine, activation will fail, so you will finally have to email support asking for a reactivation.

By following this example, before having to rely to contact user support, you had to: Install on 3 different PC, survive a virus crash, a faulty mainboard, changing your mind
a couple of times on a new machine hardware configuration, all in about 4 months! We believe that 6 Activations, coupled with Auto-reclaiming every 90 days, its more
than enough to accommodate every users need. As a last resort, theres always manual reactivation via email. We only want to defend ourselves from widespread piracy,
NOT limiting your rights and freedom to change hardware, or even use the product on more than one PC at the same time. We think this solution its the best compromise.

FSDreamTeam Installation Guide - page 12

Buy on Web / PayPal payment.

The standard and preferred way of buying our product its using the Integrated purchase, because its much easier, activation is immediate, and theres no need to manually
type a Serial Number or wait for the confirmation email to arrive. If, for any reason (from anti-spam filtering to inserting the wrong email), you dont receive your email receipt with the Serial Number, it might become necessary to contact support to retrieve your serial number. For all these reasons, we suggest to use the standard Buy procedure described in the preceding pages, rather than the new Buy on Web option.
However, some users asked to allow PayPal payments and these (to fulfill PayPals requirements that all purchases need to pass through their website) are only possible with
a different buying method, using a Web browser. The Buy on Web option has been added for this reason. Another reason you might want to use the Buy on Web option, is that you want to purchase the product on a different PC than the one with Flight Simulator installed. The Buy on Web option is available for BOTH Credit Card and
PayPal payment methods. The standard Buy option is available only for Credit Card payments. Other than this, there are no differences of any sort with regard to Activation,
Reinstallation, and Trial. Regardless how you payed the product, its behavior will be exactly the same.

How to Use it
In FSX:

Select the Addon Manager under the Addons menu

Select FsDreamTeam in the Publishers list
Select the product you want to Buy in the Products list
Click on the Buy on Web / PayPal button

In FS9:
Select the Addon Manager menu
Select FsDreamTeam submenu
Select the Buy on the Web / PayPal menu option from the desired
product submenu.

A Web browser will launch, pointing to the Products page, like this:

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Click on the Buy button to put the product in the Cart. The
next page will show your Cart, allowing to change Quantities (there might be special prices for Volume Licenses) and
change the currency you will be charged in. If you have a
special Coupon code, its possible to insert it here. From
time to time, there might be limited offers and discount
using Coupons, check our Web site and/or Forum for more
informations about those promotions.
After having reviewed the Currency, Quantities and final
price, you can press the Checkout button to proceed.

The next page will require you to enter your personal data.
Please be very careful checking the email address is valid,
because your serial number will be sent to that address!
The VAT ID is for users in the European Union only, with a
valid VAT ID. By inserting your VAT ID, local VAT will not be
added to your purchase. For users outside the European
Union, VAT will not be added in any case.

FSDreamTeam Installation Guide - page 14

The next page will allow you to select the Payment method, Credit Card
or PayPal. If you select Credit Card, you will need to enter the number,
expiration date and the security code on the back of the card, as with
most of e-commerce websites.
If you choose to pay with your PayPal account, the browser will go to
PayPal website, were you will need to login first, and will complete a
two-step payment authorization process.

PayPal payment screens

FSDreamTeam Installation Guide - page 15

After having reviewed your order for confirmation, if everything goes well with the payment (either be a PayPal payment or a Credit Card one), you will arrive at a printable
Invoice page, that lists your Serial Number. You might want
to print it now, so you dont have to wait for the confirmation email to arrive to activate it.
However, even if you dont print it now, you will receive a
copy via email after a few minutes.

Activating your Serial Number

This is the last step before being able to use the product in Flight Simulator: you will need to Activate the Serial Number you just received with the purchase. This is the main
difference between the standard Buy procedure and the Buy on Web. When buying on the Web, you will need to manually enter your Serial Number in the system, when
you are buying normally using the Integrated Eselllerate routine from inside Flight Simulator, the Serial Number is automatically entered for you during the transaction.
You should now have you Serial Number, since it has been listed on the Invoice and will arrive via email after a few minutes from the purchase. To Activate you Serial:

Go back in Flight Simulator. Its suggested to go into Windowed mode (ALT+Enter) before starting this procedure.
Select your product from the Addon Manager menu
Select Register Serial button on the FSX Addon Manager, or the Register Serial menu in the FS9 Addon Manager
A Dialog window will ask for the serial. Please be VERY careful inserting it. We strongly suggest using Copy & Paste from your email receipt, do not add extra spaces at
start or the end.
Pressing OK button will contact the Esellerate servers to check the serial and, if it was correct, it will be Activated on this machine, using 1 of your 6 Activations.
This concludes the Buy on Web procedure. For informations about Reinstallation, please refer to the previous sections of this manual.

FSDreamTeam Installation Guide - page 16

Troubleshooting:
In the previous pages, we described the work of the Addon Manager product and the Esellerate e-commerce system, when everything goes well. In this section, well try to discuss possible solution when something doesnt work according to plan.
Issues related only to FSX version of the Addon Manager:
FSX Version
The FSX version of Addon Manager requires FSX + Service Pack 1 or later installed. It will work with the Acceleration Pack and the SP2 as well, but it will NOT
work with the originally released FSX, because it does use some specific features that are only available from SP1 onward. Please, ensure you have at least FSX
SP1 installed, or the product will not work.
Windows Version
There are no special requirements here: the FSX version of the Addon Manager will run in Windows XP + SP2, or Windows Vista 32 or 64 bit edition. Any edition of Windows will work, Home, Business, etc. Under Vista, there are no special security implication, the software will run in the default security configuration without issues. NOTE: this is different comparing to the FS9 version, that needs some tweaks to run in the Vista security model. Please see the FS9 section
of the Troubleshooting, for more details.
Simconnect
The FSX version of the Addon Manager is a Simconnect client application. Simconnect is a newly introduced client-server architecture for 3rd party addons
to interface with FSX. Its the official and documented way of creating addons that read/write data in FSX, without having to rely to potentially dangerous
hacks, like in FS9. The advantage of this approach is that, if Simconnect is properly installed, addons should behave better and be more stable. The disadvantage is that, if Simconnect, for any reason, doesnt work or is not correctly installed, all addons depending on it, will stop working. Simconnect is automatically installed with FSX but, each Service Pack also installs updates to it and, since Simconnect is a WinSxS (Side-by-Side loading DLL) library, its possible to have
several version of it, even running at the same time. So, you might find in a situation were a 3rd party addon compiled against a specific version of Simconnect that is correctly installed, works. Another 3rd party addon that requires a different version that, for any reason, is missing or corrupted on your system,
that will not work. This is usually fixed by reparing FSX and all Service Packs and/or SDK installs, and its not really something that pertains to this manual. Our
support forum would be a better place to reply to this kind of questions.

FSDreamTeam Installation Guide - page 17

Antivirus programs
Sometimes, antivirus could be too zealant, and mistakenly label perfectly safe programs as potential security risks. The reason is simple: trying to detect the
maximum number of virus patterns possible, even of virus not yet discovered, antivirus programs use heuristic techniques that rely on detecting behavioral
patterns like, for example, programs using strong cryptography, a method many virus use to conceal from the antivirus program.
Of course, an e-commerce enabled application like our Addon Manager DOES use strong cryptography, and rightly so. Would you trust inserting your personal data in a program that doesnt ? Unfortunately, it happened in the past that some antivirus program wrongly blocked the Addon Manager, by assuming
it might be a new kind of virus.
This issue is usually solved in two ways: either the antivirus vendor did realized it was a false positive, and promptly updated its virus definitions to fix the problem OR, by excluding the Flight Simulator folder from scanning. This is usually the best solution anyway, since it will also improve your performances.
Firewalls
Firewall can be another potential source of problems, expecially when configured by user not fully aware of networking standards and compromises that need to be accepted in order to obtain a balance between security and usability.
A firewall to incoming connection is not usually a problem, but if your firewall by default blocks all outcoming connections as well, is necessary to grant access to Flight
Simulator and/or Addon Manager module, when requested. Without access to the Internet, the program will not be able to contact Esellerate servers to Buy products and
check Activations. NOTE: This is only an issue when BUYING a product the first time, or when checking for an Activation when Reinstalling. The firewall can be turned back
on, if you need it, after Buying or Reinstalling.

Missing important runtime files

The most important runtime, other than Simconnect, for the Addon Manager to work, is the Visual C++ 2005 Redistributable SP1. This should be automatically installed by
our installation routine but if, for any reason, that installation failed, its possible to download it again and install it separately. The link is here:
32 bit edition:
http://www.microsoft.com/downloads/details.aspx?FamilyID=200b2fd9-ae1a-4a14-984d-389c36f85647&displaylang=en
64 bit edition:
http://www.microsoft.com/downloads/details.aspx?FamilyID=eb4ebe2d-33c0-4a47-9dd4-b9a6d7bd44da&DisplayLang=en

FSDreamTeam Installation Guide - page 18

Issues related only to FS9 version of the Addon Manager:

Many of the general suggestions about Firewalls still apply in FS9, but there are some differences:

FS9 Version
The Addon Manager will only run in Flight Simulator 2004 updated with 9.1 patch.

Windows Version
Addon Manager for FS9 will run in XP+SP2 and Vista (32 bit only!), but there are some issues related to security settings that need to be applied.

Vista-only issues with FS9

In Vista, theres an updated version of DEP (Data Execution Protection), that its not compatible with the FS9 version of the Addon Manager. To run in Vista, you have to
turn it off. To turn off DEP, follow these steps:

Launch an elevated command prompt shell with administrative priviledges and credentials (log on to Windows Vista with a user account with administrator rights, and
then right click on Command Prompt icon and select Run as Administrator, or turn off UAC).

Execute the following command:

bcdedit.exe /set {current} nx AlwaysOff

If you regret your decision and now wants to enable or turn back on the DEP protection for your Windows Vista, simply use the following command instead:
bcdedit.exe /set {current} nx AlwaysOn

NOTE: Some newer PC also have a DEP setting enabled by default in the computer BIOS that might need to be turned off as well.

Antivirus
The FS9 version of the Addon Manager, not being a Simconnect client (Simconnect doesnt exist in FS9), have to make more hoops and hacks to reach important FS9 data
needed for operation of its features. Because of this, its slightly more prone to trigger false positive alerts of antivirus programs. The best solution, other than always keeping the antivirus updated, is to exclude the FS9\Modules folder from real-time scanning, both during installation and during the execution of FS9.

Support forum
If nothing in this Troubleshooting section helped solving an issue with the software, please refer to our support forum at http://www.fsdreamteam.com/forum where the
actual developers of all FSDreamTeam products will be happy to assist you.