C2K Technical Details

April 2014

Quality Standard for the Global Air Cargo Industry

Master Operating Plan

Export Forwarder

Airline

Import Forwarder

10 11 12 13 14

15 16 17 18 19

Characteristics

Objectives

Flow

Time definite, global services

Time & Timeliness

Cost effectiveness

Information/Planning

Logistics enabling

Controls/Conformance

Enterprise management

The three phases of C2K

Chain definition

Monitoring level

Airport to Airport (A2A)

Master AWB level

Shipment planning & tracking

Door to Door (D2D)

House AWB level; Shipment planning &

tracking

Door to Door (D2D)

Shipment planning & tracking at piece level

with document tracking

Phases 1 & 2 A Reality

Phase 1 Result
Service Level for members
S

Flown as planned

Arrived as promised (NFD performance)

FWB performance

Phase 2 Result
S

Members started implementation & measuring over 1,000,000 HAWBs a month

Phase 1 Airport to Airport

Phase 2 Door to Door

Phase 2 Door to Door

Phase 3 What is it?

Based on Original MOP:

S
S
S

Control of Information Flow

Control of Freight Flow
Control of Documentation

Paperless environment (IATA e-freight)

Smart scanning at unique piece level with use of Bar-code scanners RFID

Compatibility between IATA 606, Bar-code, RFID with Sites operating at different
technology levels

Cycle Control Framework

Security Control

Route Map Creation

The Route Map

S

Describes the path the freight shipment follows

Is created when the booking is accepted

Includes flight bookings as well as the checkpoints/timestamps required in the

various Phases

Verifies progress of the freight movement continually

Determines whether service commitments are kept

Route Map Creation

10

Route Map Creation

Arrival time
plus offset

Departure
time minus
offset

Arrival time
plus offset

11

Route Map Creation

12

Route Map is now live

Arrival time
plus offset

Departure
time minus
offset

Arrival time
plus offset

13

Route Map is now baselined

14

Route Map

15

Route Map is now live

Arrival time
plus offset

Departure
time minus
offset

Arrival time
plus offset

16

Route Map

17

Route Map

18

Route Map

19

Route Map

20

Route Map

Arrival time
plus offset

Departure
time minus
offset

Arrival time
plus offset

21

Route Map

22

Route Map

Arrival time
plus offset

Departure
time minus
offset

Arrival time
plus offset

23

Route Map

24

Route Map

Arrival time
plus offset

Departure
time minus
offset

Arrival time
plus offset

25

Route Map Completed

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Visibility & Monitoring Planning

and Execution
past

Entire
Airfreight
Chain

Traditional
Tracking &
Tracing

C2K Route
Maps

Present

pickup

Status and history of

shipments or packages

and
forward visibility based on
customer or order individual
plans

near real time (customer

individual) status and history
of orders and inventory

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future

Conclusion

Members of C2K are committed

S implement a solid Quality Management System
S be certified for compliance by C2K
S to work constantly together with the partners in the

industry on quality improvement

S to work together with industry initiatives such as IATA e-

freight, security, etc.

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Conclusion

Customers are starting to question if a supplier is C2K

compliant
Our goal is for every customers first question to be

ARE YOU C2K COMPLIANT?

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