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ONG, CHRISTINE JOYCE P.

2013121206

Application:
Communication protocols
1. Identify several of the more important communication protocols
(both formalities and behaviors) governing interpersonal
communication by members of your cultural group.
For the opening conversation one should not be passive of the other
he/she shall greet with a smile and introduce ones self to the other.
The one that is leaving the conversation shall say goodbyes with one
another. Also one should always deliver straight to the point and
minimize piece-by-piece information. To be able to communicate well
one should speak in a cheerful but modulated voice to not appear so
excited but also to not appear not interested too. If there are
disagreements both parties shall address their concerns and
apologized if they made mistakes.

2. What are the possible challenges you or other members of this


group might face when communicating with a prospective client or
partner from a different culture?
The possible challenges that might occur can be the difference in the
language that we speak we might misunderstand each other because
the words that we use might be unfamiliar to the other also we have
different cultures so hand gestures and facial expression can mean
differently to the client also the way we conduct the meeting can be
different than them.

3. How might you prepare yourself so these challenges could be


minimized?
To be able to minimize these challenges I should always see to it that I
have researched about the one I am having a meeting with. Research
about their culture works and how I can understand the client more.
Have more patience and be respectful but precise on what I am saying,
prepare written visuals for the client and also I should use words that
are simple and easily understand. Lastly I should learn even the basic
language of the client for I think it will please them more.
Think about it:
Communicating across cultures
1. Have you ever had an experience speaking with people whose native
language was different than your own?
Yes, I have already experienced speaking with people with different
native language than mine. First was when I went out of the country

ONG, CHRISTINE JOYCE P.


2013121206

and second one was in school, I have already talked to some foreign
students.
2. How did these conversations usually turn out?
The conversation went out fine but we sometimes dont understand
each other because of the difference in the language that we speak so
we kept on repeating and repeating each of the questions and inquiries
that we have made. Also the conversation went just a little bit short
than when I was conversing with people who shares the same
language than mine because I was a bit shy to talk to them because
they might not figure out what I say and they might misinterpret things
that I have said.
3. With hindsight, what might you have done to make these
conversations run more smoothly?
For our conversation to ran smoothly I talk in a slower pace also I tried
to use English words that are simple and can be understand easily
because the one I am talking to is not used to English also I have tried
to incorporate hand and body gestures for them to understand me
more.