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MANAGEMENT BRIEF
(FEB 2014)
ISO9000STANDARDSONQUALITYMANAGEMENTSYSTEM
1.
INTRODUCTION
Today, more than ever before, it is important to match your services and products to the
needs of your customer. As the business environment becomes increasingly
competitive, customers are more and more demanding where quality is concerned.
Therefore the adoption of a Quality Management System (QMS) should be a strategic
decision by an organization to ensure delivery of service and/or product to the
customers specification.
2.
3.
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Increased operational Efficiency (Less mistakes, re-work, Waste and better use
4.
Better-Motivated Employees
Increased competitiveness
Increased profits
PROFILE OF KEBS
The Kenya Bureau of Standards (KEBS) is a statutory organization of Government,
established by an Act of Parliament (Cap 496) in 1974. KEBS is the National Standards
Body (and is a member of ISO) and as such is mandated by the Act to perform the
following activities:
i. Development of Kenya standards
ii. Assistance in Implementation of Standards (Kenya and international)
iii. Product Certification (Issuance of the various Marks of Quality)
iv. Quality Inspection of Imports
v. Management Systems Certification
a) Quality management system (ISO 9001)
b) Environmental Management Systems (ISO 14001)
c)
5.
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6.
CLIENT LIST
KEBS has certified the following organization to the ISO 9001 certification scheme as at
Feb 2014. KEBS assures international recognition of the certifications through the ISO
17021 accreditation by the RVA of Netherlands. These certifications are therefore
traceable to the International Accreditation Forum (IAF) as well as the local accreditation
authority KENAS
Sn
Certified organization
Capital Markets Authority
Central Glass Industries Ltd,
Coastal Bottlers Ltd,
Coffee Research Foundation
Color Creations Ltd
Continental Products Ltd
Corn Products Ltd
Council of Legal Education/Kenya School of Law
East African Portland Cement Company Limited
Egerton University
For the updated and current list of valid certification, please visit the website:
www.kebs (certification).certified firms
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APPENDIX 1
THE ISO 9000 SERIES OF STANDARDS
Standard
Title
ISO 9000:2005
ISO 9001:2008*
ISO 9004:2009*
ISO 19011:2011
ISO 10005:1995
ISO 10013:2001*
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Activity
Activity Description
Respons
Duration
ibility
1.
Top
Design and
Documentatio
n of the QMS
Quality manual
Procedure
Work Instructions
management/
Executive
briefing
2.
Middle
(Implementer)
Training
3.
4.
Internal
Quality Auditor
Training
Implementatio
n of QMS
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Approx
Fee
Kshs
Half-day
KEBS
80,000
plus VAT
Kshs
210,000
KEBS
CLIENT
3 Days
plus VAT
4 Months
N/A
Kshs
210,000
KEBS
CLIENT
3 Days
6 months
plus VAT
N/A
(FEB 2014)
Duration
ibility
6.
7.
Stage 1 audit
Stage 2
(certification)
audits
8.
Corrective
Action
Implementatio
KEBS
CLIENT
Fee
KEBS
Follow Up
Audit
10
Certification
n
9.
Approx
KEBS
KEBS/
CLIENT
Note: The durations shown for steps 3 and 5 are for guidance purposes only and could be
longer or shorter depending on the size and complexity of the organization.
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APPENDIX 3
SCHEDULE OF FEES
1.
TRAINING
Sn Type Of Training
No Of Days
No Of
Pax
Fees
Charged
(Max)
(kshs)
Top management/Executive
Half day
20
80,000
20
70,000/day
50
70,000/day
20
70,000/day
Documentation training
20
70,000/day
20
80,000/day
NOTE:
1.
2.
An appropriate venue
An LCD projector
Return Transport (KES 48/= per km for road and KES 15,000 for air
ticket)
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CERTIFICATION
NO.
ITEM
Fees
(KSHS)
Application/Renewal Fee
10,000/=
25,000
35,000
48
15,000
8,000
NOTE:
(i)
(ii)
The number of audit days are determined as per the requirements of the International
Accreditation Forum mandatory document 5 (IAF MD 5: 2013) for duration of QMS and
EMS audits. Reference is also made ISO/IEC TS 17023:2013 Conformity Assessment
Guidelines for determining audit duration in management system certification
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APPENDIX 4
CONTACT INFORMATION
For further information please contact:
1. TRAINING SERVICES
CYRUS WAMBARI
CHIEF MANAGER- NATIONAL QUALITY INSTITUTE
KENYA BUREAU OF STANDARDS
P.O. BOX 54974 CITY SQUARE 00200
NAIROBI
TEL:
2. CERTIFICATION SERVICES
MRS. CAROLINE OUTA-OGWENO
CERTIFICATION MANAGER
KENYA BUREAU OF STANDARDS
P.O. BOX 54974 CITY SQUARE 00200
NAIROBI
TEL:
A10P
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